On Mon, Feb 08, 2010 at 09:19:48AM -0800, Ken Crocker wrote:
Emmanuel,
Here's a snapshot of the screen. We got the pie/bar charts to work,
BTW, so thanks.
Kenn
You missed what is possibly the most important thing that Emmanuel
asked for, the Format copied from the Advanced tab on that
Emmanuel,
Sorry about the Advanced format shot. Here it is:
'b__id__/a/b/TITLE:Ticket Id', QueueName,
'b__Subject__/a/b/TITLE:Subject','__Requestors__', Priority,
Status,'__CustomField.{Work-State}__', OwnerName,
'__Due__/a/b/TITLE:Due Date'.
Thanks for the reminder Kevin.
Kenn
LBNL
On
Emmanuel,
HA! I found it. Your clue as to the format settings put me in the right
direction. I had screwed up the default format settings. I've got it
working now. Thanks.
Kenn
LBNL
On 2/8/2010 12:23 PM, Ken Crocker wrote:
Emmanuel,
Sorry about the Advanced format shot. Here it is:
On Mon, Feb 08, 2010 at 12:56:05PM -0800, Ken Crocker wrote:
Emmanuel,
HA! I found it. Your clue as to the format settings put me in the
right direction. I had screwed up the default format settings. I've
got it working now. Thanks.
You're welcome ;)
On Fri, Feb 05, 2010 at 12:08:37PM -0800, Ken Crocker wrote:
To List,
Is anyone out there having problems with no links from Search results to
tickets? Any idea why I might be?
is this a fresh RT install or did you upgrade from previous version?
I see no problems on a freh install, maybe
To List,
Is anyone out there having problems with no links from Search results to
tickets? Any idea why I might be?
Kenn
LBNL
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
