On Mon, May 03, 2010 at 07:38:45PM +0200, Torsten Brumm wrote:
Hi Emmanuel,
i think jesse is talking about our installation ;-)
thanks, that's an interresting setup.
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Hi Emmanuel,
i think jesse is talking about our installation ;-)
To your Questions:
that's really big!
Hmm, it's growing each day
I'm curious is it possible to know which version of RT, which kind of
httpd/db/cgi-perl handler, how many servers?
It is still an very old Version 3.6.5 but
On Wed, Apr 07, 2010 at 11:53:35AM -0400, Jesse Vincent wrote:
The largest RT I know about does between 40,000 and 70,000 tickets per
day. They do shred historical tickets, lest they end up with tens of
millions of tickets per year in their production database.
that's really big!
I'm
I received a query from one of our users who
is seeing tickets backing up in their queue
because they are not able to handle the volume
at present and he is wondering if there is a
point where that volume will adversely impact
the perforance of RT. I'm thinking that
number must be very large,
On Wed 7.Apr'10 at 9:24:46 -0500, John Hascall wrote:
I received a query from one of our users who
is seeing tickets backing up in their queue
because they are not able to handle the volume
at present and he is wondering if there is a
point where that volume will adversely impact
the
Hi John,
sounds strange. about how many ticket inside this queue we talk? We have
some queues with more then 30.000 Tickets status new and the users are
easily able to handle this?
Another Question: How does the user settings looks like for searchresults?
Possibly set to unlimit per page? Then
