[rt-users] ticket creation based on subject

Hi, I'm sending a lot of questions and been getting substantial and concise responses. This mailing lists is the best on all the mailing list. members provided the answer accurately and extensively. Thanks very much guys! Anyway, I have another question. Is there a way or an exisiting scrip to

Re: [rt-users] ticket creation based on subject

I have also found this mailing list extremely helpful, and finally someone asked a question I can help with. On the wiki there is a scrip,http://wiki.bestpractical.com/view/AutoCloseOnNagiosRecoveryMessages , that will merge the Problem and Recovery notices then automatically close the ticket. If

Re: [rt-users] ticket creation based on subject

Thank you very much jeremy. It is a big help. someone kindly show me the syntax for: - ignoring the request (basically do nothing) - send or forward the message to AdminCC thanks! On Thu, Jun 11, 2009 at 5:51 PM, Jeremy Winder jwin...@logicalsi.comwrote: I have also found this mailing list