Can you go more into detail? How have you set up the Priority Change?2006/10/2, Farrell,Bob [EMAIL PROTECTED]:
All,
Any place I may have missed in configuration
to allow the priority of tickets to actually function?
Everything works great, except it appears the ticket
priority is
., but prioritizing them is a great feature.
Thank you for your response.
Bob
From: Torsten Brumm
[mailto:[EMAIL PROTECTED]
Sent: Monday, October 02, 2006 2:55 AM
To: Farrell,Bob
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] 3.6.1 Ticket Priority never changes
Can you
, October 02, 2006 2:55 AM
To: Farrell,Bob
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] 3.6.1 Ticket Priority never changes
Can you go more into detail? How have you set up the Priority Change?
2006/10/2, Farrell,Bob [EMAIL PROTECTED]:
All,
Any place I may have
are important, etc., but prioritizing them is a great feature.
Thank you for your response. Bob From: Torsten Brumm [mailto:[EMAIL PROTECTED]
] Sent: Monday, October 02, 2006 2:55 AM To: Farrell,Bob Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] 3.6.1 Ticket Priority never changes
Can
I have not. I will try that.
Thank you.
Bob
From: Torsten Brumm
[mailto:[EMAIL PROTECTED]
Sent: Monday, October 02, 2006 5:32 AM
To: Roy El-Hames
Cc: Farrell,Bob; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] 3.6.1 Ticket Priority never changes
@Roy: That was my
