RE: [rt-users] Emailcommunication stopsrandomly...rebootingapacheresolves
Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] #137/1814 - Scrip 5 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:238) Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] No recipients found. Not sending. (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:250) Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] #137/1814 - Scrip 6 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:238) Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] #137/1814 - Scrip 7 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:238) Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] No recipients found. Not sending. (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:250) Oct 12 10:39:45 rt RT: Use of uninitialized value in substitution (s///) at /usr/share/request-tracker3.6/lib/RT/Interface/Web.pm line 617. (/usr/share/request-tracker3.6/lib/RT/Interface/Web.pm:617) Problem is...we get similar messages when it's functioning normally! :( Thanks, John -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] Emailcommunication stopsrandomly...rebootingapacheresolves
I haven't been able to get anything remarkable from my logs either when it just stops running. From: John Wells [mailto:[EMAIL PROTECTED] Sent: Thursday, October 25, 2007 9:36 AM To: Drew Barnes Cc: RT-Users@lists.bestpractical.com; Helmuth Ramirez Subject: RE: [rt-users] Emailcommunication stopsrandomly...rebootingapacheresolves Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] #137/1814 - Scrip 5 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:238) Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] No recipients found. Not sending. (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:250) Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] #137/1814 - Scrip 6 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:238) Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] #137/1814 - Scrip 7 (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:238) Oct 12 10:38:16 rt RT: [EMAIL PROTECTED] No recipients found. Not sending. (/usr/share/request-tracker3.6/lib/RT/Action/SendEmail.pm:250) Oct 12 10:39:45 rt RT: Use of uninitialized value in substitution (s///) at /usr/share/request-tracker3.6/lib/RT/Interface/Web.pm line 617. (/usr/share/request-tracker3.6/lib/RT/Interface/Web.pm:617) Problem is...we get similar messages when it's functioning normally! :( Thanks, John -- This message has been scanned for viruses and dangerous content by MailScanner http://www.mailscanner.info/ , and is believed to be clean. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users]Emailcommunication stopsrandomly...rebootingapacheresolves
Don't know if it's related, but around the same time it stops replying, incoming email users also get: Subject: Message not recorded Permission Denied When trying to reply... Nothing of interest in the logs at all as far as I can tell. Messages look usual. I've put the entire log here: http://www.timco.aero/rt.messages momentarily for perusal. We'll pay for help resolving this if it's necessary (and reasonable ;) ). Thanks, John -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users]Emailcommunication stopsrandomly...rebootingapacheresolves
I seem to recall something a while back where this would happen if apache lost its connection to mysql. Are you getting any mysql server has gone away style messages in syslog? John Wells wrote: Don't know if it's related, but around the same time it stops replying, incoming email users also get: Subject: Message not recorded Permission Denied When trying to reply... Nothing of interest in the logs at all as far as I can tell. Messages look usual. I've put the entire log here: http://www.timco.aero/rt.messages momentarily for perusal. We'll pay for help resolving this if it's necessary (and reasonable ;) ). Thanks, John -- This message has been scanned for viruses and dangerous content by *MailScanner* http://www.mailscanner.info/, and is believed to be clean. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users]Emailcommunication stopsrandomly...rebootingapacheresolves
I seem to recall something a while back where this would happen if apache lost its connection to mysql. Are you getting any mysql server has gone away style messages in syslog? No...I'd be even more concerned if we were, since we're using PostgreSQL ;) -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users]Emailcommunication stopsrandomly...rebootingapacheresolves
The thread was this. Probably useful you dig into the several answers given there, for possible causes and solutions: http://www.nabble.com/RT-Apache-suddenly-hangs-tf3161406.html#a8856396 Thanks Gianluca. I don't think it's explained by any of these. The system still responds and RT is as performant as ever...it's just that email doesn't get sent... Also, we're using PostgreSQL. Thanks for the suggestion though. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users]Emailcommunication stopsrandomly...rebootingapacheresolves
I wonder if this a mod_perl issue... Regardless of the version of RT, I run Apache 2.x, MySQL, and Fast_CGI and have never had this problem. James Moseley John Wells [EMAIL PROTECTED] .aero To Sent by: Gianluca Cecchi rt-users-bounces@ [EMAIL PROTECTED], Drew Barnes lists.bestpractic [EMAIL PROTECTED] al.com cc RT-Users@lists.bestpractical.com, Helmuth Ramirez 10/25/2007 12:56 [EMAIL PROTECTED] PMSubject RE: [rt-users]Emailcommunication stopsrandomly...rebootingapachereso lves The thread was this. Probably useful you dig into the several answers given there, for possible causes and solutions: http://www.nabble.com/RT-Apache-suddenly-hangs-tf3161406.html#a8856396 Thanks Gianluca. I don't think it's explained by any of these. The system still responds and RT is as performant as ever...it's just that email doesn't get sent... Also, we're using PostgreSQL. Thanks for the suggestion though. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
