[rt-users] RT SOAP SERVER

Hello all I have used asterisk voice mail to create tickets in rt but have not been able to use rt soap server for my rt instance to communicate with my asterisk. I am using what seems to be a very old version of the soap server. Is there any similar software out there which provides the same

Re: [rt-users] Performance problem with SG-clusteren and postgres 8.0.7

On Mon, Apr 10, 2006 at 02:37:45PM +0200, Tomas Olaj wrote: On the marvelous Mon, 10 Apr 2006, Ruslan Zakirov wrote kindly to me ... http://archives.postgresql.org/pgsql-performance/2006-02/msg00089.php A proposal from the PostgreSQL developers how this SQL can be improved. I believe

[rt-users] RT - Test performance (I) (fwd)

This test performance was done by our Postgres DBA Rafael Martinez. I am translating this so You can agree or disagree if this makes sense or not. Adding indexes can for sure improve performance. -- Tomas A. P. Olaj,

Re: [rt-users] On Owner Change not working

At the risk of being boring or irritating, can anyone suggest any steps I can take to try to isolate the problem detailed below? I've removed all customisation; I've tried reassigning from various users to various other users; I've even tried setting NotifyActor to 1 (although it shouldn't be

Re: [rt-users] Earliest Postgres Support

On Apr 8, 2006, at 9:32 PM, Mathew Snyder wrote: We are currently using v3.0.9 with a Postgres database. Someone around here said that the two had to be shoehorned together because v3.0.9 doesn't support Postgres. Is this correct? Take that shoehorn and hit the guy upside the head with

RE: [rt-users] Searching for the To: field within RT?

Why not have sendmail/postfix log which mails come to those address? Travis Campbell wrote: Hello, Is there an easy way to search for an email address that has a specific To: address? Here's why I want to do this: I have RT set up so that isRTAddress() recognizes some of

[rt-users] RT in one company sending to RT in another

I have an interesting problem. One of my vendors uses RT, as do I. When I send a request to the vendor, I do so through my instance of RT, putting myself (or whatever employee made the verbal request to me) as the requester and the vendor's mailgate address as a CC:. The vendor gets a

Using Asterisk voicemail to generate tkt (was Re: [rt-users] RT SOAP SERVER)

On Mon, Apr 10, 2006 at 12:52:28PM, Mustafa Badawi wrote: Hello all I have used asterisk voice mail to create tickets in rt but have not been Care to share on the steps to have voicemail/voice to create a ticket? I am in the process of tetsing out asterisk so even if it is just for asterisk I

[rt-users] Spontaneous Logouts and Mason Errors

I am getting the following errors in my Apache log accompanied by spontaneous logouts forcing users to log back in after they have already authenticated: [Mon Apr 10 15:26:45 2006] [error] [client xxx.xxx.xxx.xxx] FastCGI: server /www/webapps/rt3/bin/mason_handler.fcgi stderr:

[rt-users] Tools for auditing user/group permissions? (3.4.5)

Is there any good way - a built-in that I'm not aware of, a nice external add-on, whatever - to get a readable report on all my users and what permissions they have? I've got someone noting Ok, got it. But I still argue that either: 1. I should be able to see any comment I have posted