Hii all,
I am a new user of request tracher 4.0.19. I installed it in ubuntu 14.04
and it work successfully but the problem is when I try to chart the search
result I obtain an icon( despite that I make in my RT_SiteConfig.pm :
set($DiasableGD, '0');).
Please help me
thanks
New tickets links, created post upgrade/conversion, are displayed correctly. It
is only the old ticket links are not displaying correctly.
Greg
-Original Message-
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
Maik Nergert
Sent: Monday, October 26, 2015 4:
On Sat, Oct 24, 2015 at 12:44 AM, Asif Iqbal wrote:
>
>
> On Fri, Oct 23, 2015 at 2:28 AM, Christian Loos
> wrote:
>
>> Am 22.10.2015 um 22:21 schrieb Asif Iqbal:
>> > # get the user list from the file
>> > # this file has the list of users who will be assigned as owner in
>> > round-robin
>> >
I have a very newbie question. For whatever reason, RT4 either doesn't see or
can't talk to FastCGI on either a Debian or FreeBSD setup. I've re-set it up a
few different times but must be missing some step of the process. I have
resorted to directly running rt-server with Starman, but after a d
On Tue, Oct 27, 2015 at 11:06 AM, Shea Alterio wrote:
> I have a very newbie question. For whatever reason, RT4 either doesn't see or
> can't talk to FastCGI on either a Debian or FreeBSD setup. I've re-set it up
> a few different times but must be missing some step of the process. I have
> res
Am 27.10.2015 um 16:57 schrieb Asif Iqbal:
> anyone added a logic to not auto assign the ticket if it is created
> during holiday or weekends?
>
> We are using Lifecycles to implement Due date based on business hours
> using the SLA extension. But not sure how auto assign can take advantage
> of t
