I'd like to display a saved chart graph on a dashboard but do not want to
also display the table that seems to be a permanent part of all charts.
Is it possible to disable display of either the Table or the Graph on a
Saved Chart?
Is it possible to make the Graph bars/numbers links to the search
On 15-4-2016 10:15, Sally Ainsley wrote:
> Hi
>
> We have managed this by setting up different SLAs for different queues.
>
> It was really fiddly and took lots of trial and error but we now have 5
> different sets of SLAS - we have default 1 and default 2 which apply to the
> majority of our
Stephen Dowdy wrote:
> I created saved searches:
>
>"This Week's Tickets" = Created > 'Last Sunday'
>"Last Week's Tickets" = Created > 'Sunday Before Last' AND Created <
> 'Last Sunday'
>"Today's Tickets" = Created > 'Midnight'
>"Yesterday's Tickets" = Created >
Emmanuel Lacour wrote
> Le 15/04/2016 04:11, Steven H a écrit :
>> I installed rt4.4.0
>>
>> When I configure queue, there is no place to input due dates. Instead
>> there
>> are fields "Starts" and "Due" which can be fill in a date such as
>> "2016-04-15 00:00:00". I did a test creating a
Sally Ainsley wrote
> Hi
>
> We have managed this by setting up different SLAs for different queues.
>
> It was really fiddly and took lots of trial and error but we now have 5
> different sets of SLAS - we have default 1 and default 2 which apply to
> the
> majority of our Queues and then I
On 01-04-2016 12:24, Yara Briceño wrote:
> Good morning,
>
> We have an issue when we create a new RT, it isn´t being sent to gmail
> adresses. Then the error throws us:
>
> *Our system has detected an unusual rate of 550-5.7.1 unsolicited mail
> originating from your IP address. To protect our
Yes, I'd like to have some examples, please.
--
View this message in context:
http://requesttracker.8502.n7.nabble.com/Due-dates-tp61729p61737.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
-
RT 4.4 and RTIR Training Sessions
Hi,
we encountered problem with custom field with lot of data. Lot of data in
this case is 20 rows. This is supposed to be list of all customers.Data
was inserted directly into database.
Problem is when trying to do a serch (Search-->Tickets-->New search). After
selecting Queue in Query
Le 15/04/2016 04:11, Steven H a écrit :
> I installed rt4.4.0
>
> When I configure queue, there is no place to input due dates. Instead there
> are fields "Starts" and "Due" which can be fill in a date such as
> "2016-04-15 00:00:00". I did a test creating a ticket, the due date is what
> I set
Le 15/04/2016 02:54, pelotek a écrit :
> Your reply made me realize that I hadn't put that portlet on a dashboard or
> on RT at a Glance. I knew the issue was probably something easy that I
> didn't think of. I was able to put the portlet on the dashboard and it's
> working now. Thanks for your
Hi
We have managed this by setting up different SLAs for different queues.
It was really fiddly and took lots of trial and error but we now have 5
different sets of SLAS - we have default 1 and default 2 which apply to the
majority of our Queues and then I have 3 bespoke ones.
Each SLA set
11 matches
Mail list logo
