Re: [rt-users] Loading requests in batch mode ? RT 4.2.9

2015-03-03 Thread k...@rice.edu
On Mon, Mar 02, 2015 at 04:52:17PM -0700, huotg01 wrote: As said earlier, I'm now using another tool to manage our requests. With this other system, it is possible to export all the still opened tickets, with dates when available.I would like to load, in batch, all these tickets in RTIs there

Re: [rt-users] Loading requests in batch mode ? RT 4.2.9

2015-03-03 Thread huotg01
Thank you Ken. Gaston 514.823-7202 2015-03-03 14:48 GMT-05:00 k...@rice.edu [via RequestTracker] ml-node+s8502n59694...@n7.nabble.com: On Mon, Mar 02, 2015 at 04:52:17PM -0700, huotg01 wrote: As said earlier, I'm now using another tool to manage our requests. With this other system, it

[rt-users] Loading requests in batch mode ? RT 4.2.9

2015-03-02 Thread huotg01
As said earlier, I'm now using another tool to manage our requests. With this other system, it is possible to export all the still opened tickets, with dates when available.I would like to load, in batch, all these tickets in RTIs there a way in RT to do that ?In this specific case, would it be