Re: [rt-users] RT error “Couldn't load user ''

2011-07-05 Thread Kevin Falcone
Although now I can't set the new user a password, but can make them privileged. The password sections asked for the root users current password and won't let me set one for the normal user! In a standard RT4, there are 3 password fields Current Users's password New Password Retype Password

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Asanka Gunasekera
...@bestpractical.com To: rt-users@lists.bestpractical.com Sent: Tue, 21 June, 2011 18:30:31 Subject: Re: [rt-users] RT error “Couldn't load user '' On Tue, Jun 21, 2011 at 04:38:53AM +0100, Asanka Gunasekera wrote: Hi I have installed RT4 and when I try to create a user I am getting an error RT error

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Asanka Gunasekera
Hi I was playing with the user creation and what I found was, if I don’t have the user that I am going to create in the AD I am getting this error. If I have the user name in the AD the account gets created with out any errors but I don’t see these new users from the RT select user screen.

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Asanka Gunasekera
falc...@bestpractical.com To: rt-users@lists.bestpractical.com Sent: Tue, 21 June, 2011 18:30:31 Subject: Re: [rt-users] RT error “Couldn't load user '' On Tue, Jun 21, 2011 at 04:38:53AM +0100, Asanka Gunasekera wrote: Hi I have installed RT4 and when I try to create a user I am getting an error

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Giuseppe Sollazzo
@lists.bestpractical.com Sent: Wed, 22 June, 2011 13:55:03 Subject: Re: [rt-users] RT error “Couldn't load user '' Hi Kevin, yes I did checked for users and I have tried few users which currently not configured in the Oracle db or AD with the same result that is giving the error RT error “Couldn't load user

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Asanka Gunasekera
Gunasekera asanka_gunasek...@yahoo.co.uk To: rt-users@lists.bestpractical.com Sent: Wed, 22 June, 2011 15:33:16 Subject: Re: [rt-users] RT error “Couldn't load user '' Hi I was playing with the user creation and what I found was, if I don’t have the user that I am going to create in the AD I am

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Giuseppe Sollazzo
From: Giuseppe Sollazzogsoll...@sgul.ac.uk To: Asanka Gunasekeraasanka_gunasek...@yahoo.co.uk Cc: rt-users@lists.bestpractical.com Sent: Wed, 22 June, 2011 15:41:52 Subject: Re: [rt-users] RT error “Couldn't load user '' Hi Asanka, On 22/06/11 11:03, Asanka

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Mike Johnson
is there a privilege that I need to set for user to be listed under user select -- *From:* Asanka Gunasekera asanka_gunasek...@yahoo.co.uk *To:* rt-users@lists.bestpractical.com *Sent:* Wed, 22 June, 2011 15:33:16 *Subject:* Re: [rt-users] RT error “Couldn't load user

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Kevin Falcone
On Wed, Jun 22, 2011 at 01:37:04PM -0400, Mike Johnson wrote: There is a check box on the user select page that says to search disabled users A non-privileged user is synonymous with a disabled user. I'm not sure of how it's worded on RT4, but in RT3.8.10, at the top of the

Re: [rt-users] RT error “Couldn't load user ''

2011-06-21 Thread Kevin Falcone
On Tue, Jun 21, 2011 at 04:38:53AM +0100, Asanka Gunasekera wrote: Hi I have installed RT4 and when I try to create a user I am getting an error RT error Couldn't load user '' Are you sure the user doesn't already exist? Go to Tools - Configuration - Users - Select and use either the