On 05/08/2013 04:39 PM, Thomas Sibley wrote:
On 05/08/2013 01:00 PM, Cena, Stephen (ext. 300) wrote:
I've got two questions:
1. I just did an upgrade from 4.0.11 to 4.0.12 all seemed well. Due to
people not using the full ticket Create, I decided to globally remove
Quick Create from RT At
On Thu, May 9, 2013 at 12:00 AM, Cena, Stephen (ext. 300) s...@qvii.comwrote:
2. I'm just about ready to deploy our second RT server, and the service
department is asking me if it is possible to modify the ticket display so
that the most recent posts/comments are at the top. Is there a way to
On 05/08/2013 01:00 PM, Cena, Stephen (ext. 300) wrote:
I've got two questions:
1. I just did an upgrade from 4.0.11 to 4.0.12 all seemed well. Due to
people not using the full ticket Create, I decided to globally remove
Quick Create from RT At A Glance. However, when I do that I get the
