Re: [rt-users] Not able to create external users with external auth

2017-01-12 Thread aniket tripathy
Thanks Claude. We had the permissions configured to allow *everyone to raise ticket*. Where we went wrong was in the attr_match_list, for configuring the external-auth, we were giving the RealName as well. Commenting it out worked. Referred:

Re: [rt-users] Not able to create external users with external auth

2017-01-11 Thread Claude EDUMA
Hi Aniket, You must configure "queue everyone privilege" to permit them to create ticket. Thank you. 2017-01-11 11:47 GMT+01:00 aniket tripathy : > hello, > > We are using RT 4.4 and using the external authentication mechanism from a > remote DB to authenticate the