On Tue, Jan 29, 2008 at 02:55:35PM -0800, Roger Mastrude wrote:
On 2/8/2006 Jesse answered a question thus:
Q: I've been starting to get to grips with the Approval functionality
(RT
3.4.2) and I'm wondering what determines who is allowed to approve
tickets
and who can see approvals
Emmanuel,
Have you looked at the QA WorkFlow design document I sent to the RT
Docs subversion archive? It has an Approvals portion in it. It is
designed around a front-end queue that acts as a collection of requests
waiting for approval. The normal RT privileges can be applied (like
On Wed, Jan 30, 2008 at 09:41:30AM -0800, Kenneth Crocker wrote:
Emmanuel,
Have you looked at the QA WorkFlow design document I sent to the RT
Docs subversion archive? It has an Approvals portion in it. It is
designed around a front-end queue that acts as a collection of requests
