Re: Cannot Seem to Make the System Work
What do you know!! It worked - following the rather round-about instructions they give in those debug tips eventually did the trick. I am so appreciative of your having persevered with my dilemma .. you do a great service for those in need... namely 'me'. Many thanks Sent with [ProtonMail](https://protonmail.com) Secure Email. > Original Message > Subject: Re: Cannot Seem to Make the System Work > Local Time: August 18, 2017 7:48 AM > UTC Time: August 17, 2017 11:48 PM > From: for...@david-woolley.me.uk > To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im <support@pidgin.im> > > Are you looking in the debug window? > > I"d expect a lot more output. I"m not completely sure, but I think the > errors you are quoting appear in the main window, not the debug window. > > The first error you report is very general, and basically says something > went wrong talking to the server. The second is probably a consequence > of the first. > > Without more debugging information, it is anyone"s guess what went wrong. > > This is a longer description of the first error: > > "There was an error sending or receiving on the network socket, or there > was some protocol error (such as the server sending malformed data)." > > As you can see, it is very general. > > Information on how to obtain a debug log can be found at > <https://developer.pidgin.im/wiki/TipsForBugReports#ObtainingaDebugLog>. > > On 17/08/17 13:58, Aemudi17 wrote: >> 1) Unable to establish a connection with the server >> 2) Lost connection with server: Bad file descriptor >> >> Hi, David!! The above are the 2 messages I receive when I go into >> pidgin and click on "Available". 1) comes in first, then 2) follows >> shortly - or when I go out of the site and come back in... and there it is. >> >> If you can work it out .. I surely will appreciate it >> >> >> >> Sent with ProtonMail <https://protonmail.com> Secure Email. >> >>> Original Message >>> Subject: Re: Cannot Seem to Make the System Work >>> Local Time: August 17, 2017 4:32 PM >>> UTC Time: August 17, 2017 8:32 AM >>> From: for...@david-woolley.me.uk >>> To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im >>> <support@pidgin.im> >>> >>> I"m not familiar with the fine details of the XMPP support, but an error >>> that says bad file descriptor sounds like a secondary error (a previous >>> error has invalidated the file descriptor and the code has tried to >>> continue processing). Are you taking the message from the debug log? >>> If so, what precedes the final error, as that is more likely to be >>> helpful. >>> >>> On 16/08/17 05:11, Aemudi17 wrote: >>> > Sorry about my ignorance. At sea!! Is what you are looking to know - >>> XMPP? >>> > If so, please do give me any advise you can .. I have not yet taken out >>> > all that I downloaded, so help would be appreciated >>> > >>> > >>> > Sent with ProtonMail <https://protonmail.com> Secure Email. >>> > >>> >> Original Message >>> >> Subject: Re: Cannot Seem to Make the System Work >>> >> Local Time: August 15, 2017 11:22 PM >>> >> UTC Time: August 15, 2017 3:22 PM >>> >> From: for...@david-woolley.me.uk >>> >> To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im >>> >> <support@pidgin.im> >>> >> >>> >> On 15/08/17 16:14, Aemudi17 wrote: >>> >> > Doesn"t look like you are going to give me any assistance, so I will >>> >> > just clear out everything I have downloaded to my laptop... and >>> >> start again. >>> >> > >>> >> >>> >> You didn"t provide the information needed to give you any assistance. >>> >> >>> >> Also note that "you" just means other users of Pidgin, as there is no >>> >> money for a support organisation. >>> > >>> > >>> > >>> > ___ >>> > Support@pidgin.im mailing list >>> > Want to unsubscribe? Use this link: >>> > https://pidgin.im/cgi-bin/mailman/listinfo/support >>> > >> >> >> >> ___ >> Support@pidgin.im mailing list >> Want to unsubscribe? Use this link: >> https://pidgin.im/cgi-bin/mailman/listinfo/support >>___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
Are you looking in the debug window? I'd expect a lot more output. I'm not completely sure, but I think the errors you are quoting appear in the main window, not the debug window. The first error you report is very general, and basically says something went wrong talking to the server. The second is probably a consequence of the first. Without more debugging information, it is anyone's guess what went wrong. This is a longer description of the first error: "There was an error sending or receiving on the network socket, or there was some protocol error (such as the server sending malformed data)." As you can see, it is very general. Information on how to obtain a debug log can be found at <https://developer.pidgin.im/wiki/TipsForBugReports#ObtainingaDebugLog>. On 17/08/17 13:58, Aemudi17 wrote: 1) Unable to establish a connection with the server 2) Lost connection with server: Bad file descriptor Hi, David!! The above are the 2 messages I receive when I go into pidgin and click on 'Available'. 1) comes in first, then 2) follows shortly - or when I go out of the site and come back in... and there it is. If you can work it out .. I surely will appreciate it Sent with ProtonMail <https://protonmail.com> Secure Email. Original Message ---- Subject: Re: Cannot Seem to Make the System Work Local Time: August 17, 2017 4:32 PM UTC Time: August 17, 2017 8:32 AM From: for...@david-woolley.me.uk To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im <support@pidgin.im> I"m not familiar with the fine details of the XMPP support, but an error that says bad file descriptor sounds like a secondary error (a previous error has invalidated the file descriptor and the code has tried to continue processing). Are you taking the message from the debug log? If so, what precedes the final error, as that is more likely to be helpful. On 16/08/17 05:11, Aemudi17 wrote: > Sorry about my ignorance. At sea!! Is what you are looking to know - XMPP? > If so, please do give me any advise you can .. I have not yet taken out > all that I downloaded, so help would be appreciated > > > Sent with ProtonMail <https://protonmail.com> Secure Email. > >> ---- Original Message >> Subject: Re: Cannot Seem to Make the System Work >> Local Time: August 15, 2017 11:22 PM >> UTC Time: August 15, 2017 3:22 PM >> From: for...@david-woolley.me.uk >> To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im >> <support@pidgin.im> >> >> On 15/08/17 16:14, Aemudi17 wrote: >> > Doesn"t look like you are going to give me any assistance, so I will >> > just clear out everything I have downloaded to my laptop... and >> start again. >> > >> >> You didn"t provide the information needed to give you any assistance. >> >> Also note that "you" just means other users of Pidgin, as there is no >> money for a support organisation. > > > > ___ > Support@pidgin.im mailing list > Want to unsubscribe? Use this link: > https://pidgin.im/cgi-bin/mailman/listinfo/support > ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
1) Unable to establish a connection with the server 2) Lost connection with server: Bad file descriptor Hi, David!! The above are the 2 messages I receive when I go into pidgin and click on 'Available'. 1) comes in first, then 2) follows shortly - or when I go out of the site and come back in... and there it is. If you can work it out .. I surely will appreciate it Sent with [ProtonMail](https://protonmail.com) Secure Email. > Original Message > Subject: Re: Cannot Seem to Make the System Work > Local Time: August 17, 2017 4:32 PM > UTC Time: August 17, 2017 8:32 AM > From: for...@david-woolley.me.uk > To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im <support@pidgin.im> > > I"m not familiar with the fine details of the XMPP support, but an error > that says bad file descriptor sounds like a secondary error (a previous > error has invalidated the file descriptor and the code has tried to > continue processing). Are you taking the message from the debug log? > If so, what precedes the final error, as that is more likely to be helpful. > > On 16/08/17 05:11, Aemudi17 wrote: >> Sorry about my ignorance. At sea!! Is what you are looking to know - XMPP? >> If so, please do give me any advise you can .. I have not yet taken out >> all that I downloaded, so help would be appreciated >> >> >> Sent with ProtonMail <https://protonmail.com> Secure Email. >> >>> Original Message >>> Subject: Re: Cannot Seem to Make the System Work >>> Local Time: August 15, 2017 11:22 PM >>> UTC Time: August 15, 2017 3:22 PM >>> From: for...@david-woolley.me.uk >>> To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im >>> <support@pidgin.im> >>> >>> On 15/08/17 16:14, Aemudi17 wrote: >>> > Doesn"t look like you are going to give me any assistance, so I will >>> > just clear out everything I have downloaded to my laptop... and >>> start again. >>> > >>> >>> You didn"t provide the information needed to give you any assistance. >>> >>> Also note that "you" just means other users of Pidgin, as there is no >>> money for a support organisation. >> >> >> >> ___ >> Support@pidgin.im mailing list >> Want to unsubscribe? Use this link: >> https://pidgin.im/cgi-bin/mailman/listinfo/support >>___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
I'm not familiar with the fine details of the XMPP support, but an error that says bad file descriptor sounds like a secondary error (a previous error has invalidated the file descriptor and the code has tried to continue processing). Are you taking the message from the debug log? If so, what precedes the final error, as that is more likely to be helpful. On 16/08/17 05:11, Aemudi17 wrote: Sorry about my ignorance. At sea!! Is what you are looking to know - XMPP? If so, please do give me any advise you can .. I have not yet taken out all that I downloaded, so help would be appreciated Sent with ProtonMail <https://protonmail.com> Secure Email. Original Message Subject: Re: Cannot Seem to Make the System Work Local Time: August 15, 2017 11:22 PM UTC Time: August 15, 2017 3:22 PM From: for...@david-woolley.me.uk To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im <support@pidgin.im> On 15/08/17 16:14, Aemudi17 wrote: > Doesn"t look like you are going to give me any assistance, so I will > just clear out everything I have downloaded to my laptop... and start again. > You didn"t provide the information needed to give you any assistance. Also note that "you" just means other users of Pidgin, as there is no money for a support organisation. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
I'm afraid my email stalled and the responses to this were in the backlog, so I incorrectly assumed that the original question hadn't been answered. Unfortunately, it looks like no one on the list is familiar with that service, and no one has experienced the symptom. On 15/08/17 16:22, David Woolley wrote: On 15/08/17 16:14, Aemudi17 wrote: Doesn't look like you are going to give me any assistance, so I will just clear out everything I have downloaded to my laptop... and start again. You didn't provide the information needed to give you any assistance. Also note that "you" just means other users of Pidgin, as there is no money for a support organisation. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
Sorry about my ignorance. At sea!! Is what you are looking to know - XMPP? If so, please do give me any advise you can .. I have not yet taken out all that I downloaded, so help would be appreciated Sent with [ProtonMail](https://protonmail.com) Secure Email. > Original Message > Subject: Re: Cannot Seem to Make the System Work > Local Time: August 15, 2017 11:22 PM > UTC Time: August 15, 2017 3:22 PM > From: for...@david-woolley.me.uk > To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im <support@pidgin.im> > > On 15/08/17 16:14, Aemudi17 wrote: >> Doesn"t look like you are going to give me any assistance, so I will >> just clear out everything I have downloaded to my laptop... and start again. >> > > You didn"t provide the information needed to give you any assistance. > > Also note that "you" just means other users of Pidgin, as there is no > money for a support organisation.___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
On 15/08/17 16:14, Aemudi17 wrote: Doesn't look like you are going to give me any assistance, so I will just clear out everything I have downloaded to my laptop... and start again. You didn't provide the information needed to give you any assistance. Also note that "you" just means other users of Pidgin, as there is no money for a support organisation. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
Doesn't look like you are going to give me any assistance, so I will just clear out everything I have downloaded to my laptop... and start again. Thanks, anyway!! Sent with [ProtonMail](https://protonmail.com) Secure Email. > Original Message > Subject: Re: Cannot Seem to Make the System Work > Local Time: August 14, 2017 10:46 AM > UTC Time: August 14, 2017 2:46 AM > From: aemud...@protonmail.com > To: support@pidgin.im <support@pidgin.im> > > Oops!! Don't believe I gave you the right steer... it's Psi that is the > server, I think. > You can tell - I'm a novice here, but I figure I'll learn fast. > Thanks again > > Sent with [ProtonMail](https://protonmail.com) Secure Email. > >> ---- Original Message ---- >> Subject: Re: Cannot Seem to Make the System Work >> Local Time: August 13, 2017 9:05 PM >> UTC Time: August 13, 2017 1:05 PM >> From: aemud...@protonmail.com >> To: support@pidgin.im <support@pidgin.im> >> >> jabb.im - presume that's the server!! Followed all instructions given and >> just seem to have got nowhere. Be grateful if you can head me in the right >> direction. >> Thanks in lieu of >> >> Sent with [ProtonMail](https://protonmail.com) Secure Email. >> >>> Original Message >>> Subject: Re: Cannot Seem to Make the System Work >>> Local Time: August 13, 2017 6:20 PM >>> UTC Time: August 13, 2017 10:20 AM >>> From: for...@david-woolley.me.uk >>> To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im >>> <support@pidgin.im> >>> >>> On 13/08/17 04:48, Aemudi17 wrote: >>>> New at this. Thought had done everything correctly .. maybe not!! >>>> >>>> As I am typing out the message I want to send - up pops : "Lost >>>> connection with server: Bad file descriptor". What does this mean and >>>> how do I fix it so this ceases to happen? >>>> >>> >>> Which server was this. In particular which protocol (although knowing >>> the server may answer that question). >>> >>> "Bad file descriptor" is worrying, as it is more consistent with their >>> never having been a connection than one being lost.___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
jabb.im - presume that's the server!! Followed all instructions given and just seem to have got nowhere. Be grateful if you can head me in the right direction. Thanks in lieu of Sent with [ProtonMail](https://protonmail.com) Secure Email. > Original Message > Subject: Re: Cannot Seem to Make the System Work > Local Time: August 13, 2017 6:20 PM > UTC Time: August 13, 2017 10:20 AM > From: for...@david-woolley.me.uk > To: Aemudi17 <aemud...@protonmail.com>, support@pidgin.im <support@pidgin.im> > > On 13/08/17 04:48, Aemudi17 wrote: >> New at this. Thought had done everything correctly .. maybe not!! >> >> As I am typing out the message I want to send - up pops : "Lost >> connection with server: Bad file descriptor". What does this mean and >> how do I fix it so this ceases to happen? >> > > Which server was this. In particular which protocol (although knowing > the server may answer that question). > > "Bad file descriptor" is worrying, as it is more consistent with their > never having been a connection than one being lost.___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Cannot Seem to Make the System Work
On 13/08/17 04:48, Aemudi17 wrote: New at this. Thought had done everything correctly .. maybe not!! As I am typing out the message I want to send - up pops : 'Lost connection with server: Bad file descriptor'. What does this mean and how do I fix it so this ceases to happen? Which server was this. In particular which protocol (although knowing the server may answer that question). "Bad file descriptor" is worrying, as it is more consistent with their never having been a connection than one being lost. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Cannot Seem to Make the System Work
New at this. Thought had done everything correctly .. maybe not!! As I am typing out the message I want to send - up pops : 'Lost connection with server: Bad file descriptor'. What does this mean and how do I fix it so this ceases to happen? Sent with [ProtonMail](https://protonmail.com) Secure Email.___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
