Re: Issue with Pidgin text

[Eion Robb]

Hi there,

Pidgin itself doesn't send any text messages, but it can connect to other
companies' systems that do.  So we're not able to help.  You might want to
get in touch with your service provider, Tali, to discuss.

Cheers,
Eion

On Wed, 6 Oct 2021 at 12:48, Pangea Office  wrote:

> What does that mean? I do not understand your response. Can you please
> respond in layman terms? We do not see the issue with our inquiry.
>
> On Mon, Oct 4, 2021 at 10:57 AM  wrote:
>
>> The message's content type was not explicitly allowed
>>
>>
>>
>>
>> -- Forwarded message --
>> From: Pangea Office 
>> To: Pidgin Support List 
>> Cc:
>> Bcc:
>> Date: Mon, 4 Oct 2021 10:57:33 -0700
>> Subject: Re: Issue with Pidgin text
>> Hello,
>>
>> We use pidgin to text from our office computer through our phone line.
>> However, we noticed that one out of thirty numbers or so does not
>> receive text messages sent from pidgin. We have looked through your
>> website and forums and have not been able to locate why this is happening
>> and how to fix it. Here is some general information so you might be able to
>> assist us better:
>>
>> Our phone line provider is Teli
>>
>> One of the numbers that do not receive our texts is: 818-455-3628 and his
>> phone provider is AT It seems like for this number, our texts used to go
>> through- but now they do not at all. Please see screenshot examples of it
>> not working.
>>
>> Another number that does not receive our texts is 818-203-5799. It is
>> also AT, but we do not think the Issue is AT since we text many people
>> and the majority of our numbers work.
>>
>> You can also call us to discuss at 818-335-9916.
>>
>> Thank you,
>> [image: PIDGIN 2.PNG]
>>
>> [image: pidgin example.PNG]
>>
>> Noa
>>
>> On Fri, Oct 1, 2021 at 3:51 PM David Woolley 
>> wrote:
>>
>>> On 01/10/2021 16:58, Pangea Office wrote:
>>> > We are having an issue where our pidgin messaging is
>>> > working for all but a select few numbers. Can you help us figure out
>>> why
>>> > for certain people our messages do not deliver?
>>> > (number: 818-335-9916)
>>>
>>> You are missing rather important information, which makes me think you
>>> don't really understand what Pidgin is.  Most users of Pidgin do not use
>>> services for which a phone number has any meaning at all.  You need to
>>> tell us the service you are using.
>>>
>>> Chances are that your problem is with that service and not with Pidgin,
>>> but if you need to pursue Pidgin, you will need to provide us with error
>>> messages, and the debugging logs it produces.
>>>
>>> The only phone number based service I'm aware of is a South African one,
>>> but I haven't seen that mentioned in a long time.
>>>
>>> I've taken the developer list out of the recipients, as cross posting is
>>> a bad idea on mailing lists and this doesn't seem to be on topic there.
>>>
>>
>>
>> --
>>
>> Pangea Business Solutions Office Staff
>> Office # 818-335-9916
>>
>>
>
> --
>
> Pangea Business Solutions Office Staff
> Office # 818-335-9916
>
>
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RE: Issue with Pidgin text

[phs3notifications]

David Woolley wrote, in part:

>The only phone number based service I'm aware of is a South African one, 
>but I haven't seen that mentioned in a long time.

 

Signal? Not that I’ve been able to get the plugin to work…

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Re: Issue with Pidgin text

[David Woolley]

On 01/10/2021 16:58, Pangea Office wrote:

We are having an issue where our pidgin messaging is
working for all but a select few numbers. Can you help us figure out why
for certain people our messages do not deliver?
(number: 818-335-9916)


You are missing rather important information, which makes me think you 
don't really understand what Pidgin is.  Most users of Pidgin do not use 
services for which a phone number has any meaning at all.  You need to 
tell us the service you are using.


Chances are that your problem is with that service and not with Pidgin, 
but if you need to pursue Pidgin, you will need to provide us with error 
messages, and the debugging logs it produces.


The only phone number based service I'm aware of is a South African one, 
but I haven't seen that mentioned in a long time.


I've taken the developer list out of the recipients, as cross posting is 
a bad idea on mailing lists and this doesn't seem to be on topic there.


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Issue with Pidgin text

[Pangea Office]

Hello,

Hope you are well. We are having an issue where our pidgin messaging is
working for all but a select few numbers. Can you help us figure out why
for certain people our messages do not deliver?
(number: 818-335-9916)
Thank you,

-- 

Pangea Business Solutions Office Staff
Office # 818-335-9916
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Re: Issue with PadGin

[Wade Smart]

What issue?
-- 
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005

On Thu, Feb 13, 2020 at 3:08 AM Ravi Kishore  wrote:
>
> Hi Team,
>
>
>
>
>
> Kindly help me with below issue. As I was unable viewing the buddies and 
> can't able search as well.
>
>
>
>
>
>
>
>
>
> Best
>
> Ravi Kishore
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Issue with PadGin

[Ravi Kishore]

Hi Team,

 

 

Kindly help me with below issue. As I was unable viewing the buddies and can't 
able search as well.

 



 

 

Best

Ravi Kishore
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Re: Support Digest, Vol 149, Issue 4

[Robert Boyl]

Thanks a lot, Eugene! Great!! :)


Em ter., 14 de jan. de 2020 às 14:00,  escreveu:

> Send Support mailing list submissions to
> support@pidgin.im
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://lists.pidgin.im/listinfo/support
> or, via email, send a message with subject or body 'help' to
> support-requ...@pidgin.im
>
> You can reach the person managing the list at
> support-ow...@pidgin.im
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of Support digest..."
>
>
> Today's Topics:
>
>1. Chat history (Robert Boyl)
>2. Re: Chat history (Eugene Grosbein)
>
>
> --
>
> Message: 1
> Date: Tue, 14 Jan 2020 08:02:30 -0300
> From: Robert Boyl 
> To: support@pidgin.im
> Subject: Chat history
> Message-ID:
>  bfjfpbsox2akb4emhrozedorj2ey26pet1equjtp...@mail.gmail.com>
> Content-Type: text/plain; charset="UTF-8"
>
> Hello everyone!
>
> Congrats on Pidgin! Awesome program!
>
> Quick question. After I close a conversation window, when I reopen it, what
> had been type is not shown anymore, I have to check the conversation
> history. Is there some setting to always keep the latest conversation text
> showing, even if I close the chat dialog (private chat with someone) and
> reopen it later?
>
> Thanks,
> Rob
>
>
> --
>
> Message: 2
> Date: Tue, 14 Jan 2020 21:22:07 +0700
> From: Eugene Grosbein 
> To: Robert Boyl , support@pidgin.im
> Subject: Re: Chat history
> Message-ID: 
> Content-Type: text/plain; charset=utf-8
>
> 14.01.2020 18:02, Robert Boyl пишет:
> > Hello everyone!
> >
> > Congrats on Pidgin! Awesome program!
> >
> > Quick question. After I close a conversation window, when I reopen it,
> what
> > had been type is not shown anymore, I have to check the conversation
> > history. Is there some setting to always keep the latest conversation
> text
> > showing, even if I close the chat dialog (private chat with someone) and
> > reopen it later?
>
> Pidgin comes with some additional modules not enabled by default.
> There is "History" module that does exactly what you want.
> The module has no configuration options, you just need to enable it.
> Look for in the list opened with Ctrl-U.
>
>
>
> --
>
> Subject: Digest Footer
>
> ___
> Support mailing list
> Support@pidgin.im
> https://lists.pidgin.im/listinfo/support
>
>
> --
>
> End of Support Digest, Vol 149, Issue 4
> ***
>
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RFE support link for login problems RE: Issue Logging Into Pidgin account

[David Balažic]

As messages similar to this one are (more or less) common, how about an 
enhancement:

 If there is a login problem, the error message should clearly indicate that 
the problem might lie in the used service (a clear description of it should be 
presented, at least a useful support URL) 

Regards,
David Balažic
Lead Engineer
www.comtrade.com

> -Original Message-
> From: Support [mailto:support-boun...@pidgin.im] On Behalf Of Brian Morrison
> Sent: 20. November 2019 22:38
> To: support@pidgin.im
> Subject: Re: Issue Logging Into Pidgin account
> 
> On Wed, 20 Nov 2019 21:17:51 +
> "Hartman, David"  wrote:
> 
> > I am unable to log into my Pidgin account using the software.  Is it
> > possible that you are experiencing technical issues at the moment?
> 
> Pidgin is a client which can use various messaging services, if you cannot 
> log in then you need to check the service in question. Pidgin the
> project does not run any such service so it doesn't have accounts, this is a 
> peer support mailing list and we are also simply users of the
> software.
> 
> A little more information could help us to point you in the right direction. 
> If you can tell us which service you use someone here may be able
> to suggest some action to find out what the problem is and potentially how to 
> correct the error.
> 
> --
> 
> Brian
> 
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Re: Issue Logging Into Pidgin account

[Brian Morrison]

On Wed, 20 Nov 2019 21:17:51 +
"Hartman, David"  wrote:

> I am unable to log into my Pidgin account using the software.  Is it
> possible that you are experiencing technical issues at the moment?

Pidgin is a client which can use various messaging services, if you
cannot log in then you need to check the service in question. Pidgin
the project does not run any such service so it doesn't have accounts,
this is a peer support mailing list and we are also simply users of the
software.

A little more information could help us to point you in the right
direction. If you can tell us which service you use someone here may be
able to suggest some action to find out what the problem is and
potentially how to correct the error.

-- 

Brian

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Issue Logging Into Pidgin account

[Hartman, David]

I am unable to log into my Pidgin account using the software.  Is it possible 
that you are experiencing technical issues at the moment?



[david id]

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Re: Buddy Issue

[Eion Robb]

Hi Kerry,

You'll be seeing all the other menu options greyed out if you're not
connected to any accounts.  Have you added any accounts to Pidgin?  If so,
in the Accounts->Modify Accounts screen, is the 'Enabled' column ticked?
If so, at the bottom of the buddy list, is the green Available selected
from the status dropdown menu?  Is there any error messages showing at the
bottom of the buddy list?

Cheers,
Eion

On Sun, 29 Sep 2019 at 15:26, eaglewings53 
wrote:

> Hello,
> I downloaded and installed the Pidgin Messenger. I finally figured out how
> to set it up to access the internet.
> Now (and since from the beginning) when I try and add contacts to my buddy
> list, all the options are grey (inaccessible)
> except for "View User Log", "Show", "Sort Buddies", and "Exit".
> How to I get access to the other options?
> I read the FAQ and other things on the site, but never did see this
> problem covered.
>
> Thank you,
> Kerry Harkey
>
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Buddy Issue

[eaglewings53]

Hello,I downloaded and installed the Pidgin Messenger. I finally figured out 
how to set it up to access the internet.Now (and since from the beginning) when 
I try and add contacts to my buddy list, all the options are grey 
(inaccessible)except for "View User Log", "Show", "Sort Buddies", and 
"Exit".How to I get access to the other options?I read the FAQ and other things 
on the site, but never did see this problem covered.Thank you,Kerry Harkey___
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Re: Windows Application Issue | pidgin | REF # 21077973

[David Woolley]

ICQ have terminated support for an old protocol.  For further 
information see 
<https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#WhydoIgettheerrorUnabletoconnecttoBOSserver> 
 or look at the mailing list archive.


On 11/04/2019 19:20, Lei Zhang (Axelerate LLC) wrote:

Dear Windows developer,

I’m a program manager in the Partner App Experience Team at Microsoft. 
We work with Microsoft’s test organization to notify developers when 
issues have been identified in their applications during routine 
internal testing. We’re reaching out to notify you of a potential issue 
in one of your applications.


The issue details are below. Our goal is to work with you to address 
this issue and to understand what your expected timeline to address this 
issue might be. If you have any questions about the details below or 
have already addressed this issue in a forthcoming update, please let me 
know.


*Account*



pidgin

*Product*



Pidgin

*Reference #*



21077973

*Issue*



*'Unable to Connect to BOS server.Connection Refused' message is 
observed when try to Login to the Application*.


Environment: Desktop
OS build: 18362, 17763

OS: Windows 10

App version: 2.1.3.0

Repro Steps:
1. Install the Application.
2. Launch the Application.
3. Go to Accounts.
4. Select ICQ and login to the application.

5. Observe.

Actual Results:
Connection refused message is observed while Login to the application.

Expected Results:
Should be able to Login to the Application.

*Resource*



For any questions on app development (or) submission on windows, contact 
Windows Dev Center. https://developer.microsoft.com/en-us/windows/support




Thank you for your continued support of Windows!

Regards,

cid:iconId



AppEngage Team
Outreach and Engagement | Partner App Experience
EMAIL appeng...@microsoft.com


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Windows Application Issue | pidgin | REF # 21077973

[Lei Zhang (Axelerate LLC)]

Dear Windows developer,

I'm a program manager in the Partner App Experience Team at Microsoft. We work 
with Microsoft's test organization to notify developers when issues have been 
identified in their applications during routine internal testing. We're 
reaching out to notify you of a potential issue in one of your applications.

The issue details are below. Our goal is to work with you to address this issue 
and to understand what your expected timeline to address this issue might be. 
If you have any questions about the details below or have already addressed 
this issue in a forthcoming update, please let me know.
Account

pidgin

Product

Pidgin

Reference #

21077973

Issue

'Unable to Connect to BOS server.Connection Refused' message is observed when 
try to Login to the Application.

Environment: Desktop
OS build: 18362, 17763
OS: Windows 10
App version: 2.1.3.0

Repro Steps:
1. Install the Application.
2. Launch the Application.
3. Go to Accounts.
4. Select ICQ and login to the application.
5. Observe.

Actual Results:
Connection refused message is observed while Login to the application.

Expected Results:
Should be able to Login to the Application.

Resource

For any questions on app development (or) submission on windows, contact 
Windows Dev Center. https://developer.microsoft.com/en-us/windows/support




Thank you for your continued support of Windows!

Regards,
[cid:iconId]

AppEngage Team
Outreach and Engagement | Partner App Experience
EMAIL appeng...@microsoft.com


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Pidgin issue

[Avijit Dwivedi]

Hi,

I have install pidgin messenger under the ejabberd server in ubuntu 16.04.
While using pidgin i am facing some problems which i am describing below:--

1. I have created a group in which i have created a chat room also of 20
users, when someone texting something in the chat room message notification
is not showing to other users while chating with 1 to 1 message
notification is working fine. What i have to do for chat room..??

2. Cut, Delete etc. options are not working when i want to do on a
particular message in a chat room.

Please reply as soon as possible.

Thanks,
Avijit Dwivedi
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Re: Pidgin issue

[Eion Robb]

Hi Rob,

Google has settings around blocking logging in to accounts from unknown IP
addresses at https://myaccount.google.com/security#activity

You could also try using the Hangouts plugin instead that has a different
authentication method that doesn't provide username and password every time
you connect, which might give you more flexibility about where you can
login from.

Cheers,
Eion

On Wed, 21 Nov 2018 at 10:27, Rob Williams  wrote:

>
> Hello- I have Pidgin installed on 2 windows 10 laptops and works
> flawlessly while I'm at home. If I travel, however, I cannot use it. The
> 'Buddy List' box will come up but at the bottom of the box I get the
> message "accountn...@gmail.com/disabled" followed by "Not Authorized" and
> will not allow me to re-enable. This happens on both computers and when I
> get back home Pidgin comes back up and operates normally again. I don't
> think this is a firewall issue as my home and another location are my
> networks with the same ISP, same modem/router with default settings. Any
> ideas? Thanks- Rob
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Pidgin issue

[Rob Williams]

Hello- I have Pidgin installed on 2 windows 10 laptops and works flawlessly
while I'm at home. If I travel, however, I cannot use it. The 'Buddy List'
box will come up but at the bottom of the box I get the message "account
n...@gmail.com/disabled" followed by "Not Authorized" and will not allow me
to re-enable. This happens on both computers and when I get back home
Pidgin comes back up and operates normally again. I don't think this is a
firewall issue as my home and another location are my networks with the
same ISP, same modem/router with default settings. Any ideas? Thanks- Rob
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Re: Ticket#762858/Pidgin issue again (Ticket#750118)

[Eion Robb]

To follow on from what Wade said,

Are you able to provide screenshots of what you mean by the "login
screen"?  There's an "accounts" screen that has login details, as well as a
password prompt if the "save password" checkbox isn't ticket in the account
setup.
What protocol (XMPP/ICQ/IRC/etc) is this going on with?
What error messages (if any) are being displayed at the bottom of the buddy
list?

Cheers,
Eion


On Thu, 13 Sep 2018 at 04:49, Support S3  wrote:

>
> --REPLY above this line to respond--
>
> You realize you posted to a public, world wide group.
> This is a support group.
>
> To answer your question, I use pidgin on W10 and Ive
> not had any problem with it. What service is she connecting to?
> Facebook will sometimes go inactive but that is on their end
> and not mine. Ive not ever seen the login screen come up
> .. and Im guessing you mean the login screen for user accounts?
>
> --
> Registered Linux User: #480675
> Registered Linux Machine: #408606
> Linux since June 2005
>
> On Wed, Sep 12, 2018 at 11:44 AM Support S3 wrote:
> >
> >
>
>
>
> *Wed 9/5/2018/2:34 PM UTC-04/ Teresa Fortin t.for...@bicom.ca
>  (email) *
> Hello, Mia is still having issues with her Pidgin, please reopen ticket #
> above to resolve and contact her at ext. 203 to take over her PC to fix.
>
> Thanks
> Teresa
>
> BICOM - Teresa Fortin
> Operations Manager
> Responsable des operations
>
> BICOM TORONTO INC.
> 555 Richmond Street West, Suite 1010
> P.O. Box 103
> Toronto, ON, M5V 3B1
> 416.504.1440 x 209
> --
> *Wed 9/5/2018/4:00 PM UTC-04/ Franz Paulusz (time)- *
> Hi Teresa,
>
> Thanks for contacting S3 Technologies.
>
> Mia, I left you a voicemail moments ago. Please call me at extension 256
> when you have a couple minutes so we can look at your Pidgin issue together.
>
> Have a good day!
> --
> *Thu 9/6/2018/10:30 AM UTC-04/ Franz Paulusz (time)- *
> Hi Mia,
>
> Thanks for contacting S3 Technologies.
>
> Can you call me at extension 256 when you have a couple minutes so we can
> look at your Pidgin issue together?
>
> Have a good day!
> --
> *Thu 9/6/2018/10:36 AM UTC-04/ Mia David m.da...@bicom.ca
>  (email) *
> Hi there,
>
> Thank you for reaching out!
>
> I am out of the office this morning and may be slower to respond to emails.
>
> If you need anything urgently, please feel free to call the mobile number
> in my signature.
>
> Talk soon!
> Mia
>
> BICOM - Mia David
> Account manager
> Chargé de comptes
>
> BICOM COMMUNICATIONS
> 555 Richmond Street West, Suite 1010
> P.O. Box 103
> Toronto, ON, M5V 3B1
> T.416.504.1440 x 203
> C. 647.993.2311
>
> 5425, av. Casgrain, espace 801
> Montreal, QC, H2T 1X6
> T.514.223.6770
> www.bicom.ca<http://www.bicom.ca/>
> http://www.facebook.com/BICOMRP http://www.twitter.com/bicom_rp
> http://www.linkedin.com/company/bicom-communications
> http://www.instagram.com/bicom_rp
> --
> *Fri 9/7/2018/10:30 AM UTC-04/ Franz Paulusz (time)- *
> Hi Mia,
>
> As discussed, just reply to this e-mail to tell me when you would be
> available for me to take over to fix Pidgin.
>
> Have a good day!
> --
> *Fri 9/7/2018/10:42 AM UTC-04/ Mia David m.da...@bicom.ca
>  (email) *
> Thanks Franz, will do!
>
> BICOM - Mia David
> Account manager
> Chargé de comptes
>
> BICOM TORONTO INC.
> 555 Richmond Street West, Suite 1010
> P.O. Box 103
> Toronto, ON, M5V 3B1
> T.416.504.1440 x 203
> C. 647.993.2311
> BICOM COMMUNICATIONS
> 5425, av. Casgrain, espace 801
> Montreal, QC, H2T 1X6
> T.514.223.6770
> www.bicom.ca<http://www.bicom.ca/>
> [https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201]<
> http://www.facebook.com/BICOMRP> [
> https://bicom.ca/logo/var/albums/tw.png?m=1499979201] <
> http://www.twitter.com/bicom_rp> [
> https://bicom.ca/logo/var/albums/in.png?m=1499979201] <
> http://www.linkedin.com/company/bicom-communications> [
> https://bicom.ca/logo/var/albums/insta.png?m=1499979201] <
> http://www.instagram.com/bicom_rp>
> --
> *Mon 9/10/2018/6:59 PM UTC-04/ Franz Paulusz (time)- *
> Hi Mia,
>
> Thanks for your patience with this ticket.
>
> I was able to reset your Pidgin and get the chat working again.
>
> I will keep this ticket open as I would like to contact you later when I
> find a more permanent solution.
>
> Have a good day!
> --
> *Tue 9/11/2018/11:06 AM UTC-04/ Mia David m.da...@bicom.ca
&

Ticket#762858/Pidgin issue again (Ticket#750118)

[Support S3]

--REPLY above this line to respond--You realize you posted to a public, world wide group.This is a support group.To answer your question, I use pidgin on W10 and Ivenot had any problem with it. What service is she connecting to?Facebook will sometimes go inactive but that is on their endand not mine.  Ive not ever seen the login screen come up.. and Im guessing you mean the login screen for user accounts?-- Registered Linux User: #480675Registered Linux Machine: #408606Linux since June 2005On Wed, Sep 12, 2018 at 11:44 AM Support S3  wrote:>>Wed 9/5/2018/2:34 PM UTC-04/ Teresa Fortin t.for...@bicom.ca (email) Hello, Mia is still having issues with her Pidgin, please reopen ticket # above to resolve and contact her at ext. 203 to take over her PC to fix.ThanksTeresaBICOM - Teresa FortinOperations ManagerResponsable des operationsBICOM TORONTO INC.555 Richmond Street West, Suite 1010P.O. Box 103Toronto, ON, M5V 3B1416.504.1440 x 209Wed 9/5/2018/4:00 PM UTC-04/ Franz Paulusz (time)- Hi Teresa,Thanks for contacting S3 Technologies.Mia, I left you a voicemail moments ago. Please call me at extension 256 when you have a couple minutes so we can look at your Pidgin issue together.Have a good day!Thu 9/6/2018/10:30 AM UTC-04/ Franz Paulusz (time)- Hi Mia,Thanks for contacting S3 Technologies.Can you call me at extension 256 when you have a couple minutes so we can look at your Pidgin issue together?Have a good day!Thu 9/6/2018/10:36 AM UTC-04/ Mia David m.da...@bicom.ca (email) Hi there,Thank you for reaching out!I am out of the office this morning and may be slower to respond to emails.If you need anything urgently, please feel free to call the mobile number in my signature.Talk soon!MiaBICOM - Mia DavidAccount managerChargé de comptesBICOM COMMUNICATIONS555 Richmond Street West, Suite 1010P.O. Box 103Toronto, ON, M5V 3B1T.416.504.1440 x 203C. 647.993.23115425, av. Casgrain, espace 801Montreal, QC, H2T 1X6T.514.223.6770www.bicom.cahttp://www.facebook.com/BICOMRP http://www.twitter.com/bicom_rp http://www.linkedin.com/company/bicom-communications http://www.instagram.com/bicom_rpFri 9/7/2018/10:30 AM UTC-04/ Franz Paulusz (time)- Hi Mia,As discussed, just reply to this e-mail to tell me when you would be available for me to take over to fix Pidgin.Have a good day!Fri 9/7/2018/10:42 AM UTC-04/ Mia David m.da...@bicom.ca (email) Thanks Franz, will do!BICOM - Mia DavidAccount managerChargé de comptesBICOM TORONTO INC.555 Richmond Street West, Suite 1010P.O. Box 103Toronto, ON, M5V 3B1T.416.504.1440 x 203C. 647.993.2311BICOM COMMUNICATIONS5425, av. Casgrain, espace 801Montreal, QC, H2T 1X6T.514.223.6770www.bicom.ca[https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201] [https://bicom.ca/logo/var/albums/tw.png?m=1499979201]   [https://bicom.ca/logo/var/albums/in.png?m=1499979201]   [https://bicom.ca/logo/var/albums/insta.png?m=1499979201] Mon 9/10/2018/6:59 PM UTC-04/ Franz Paulusz (time)- Hi Mia,Thanks for your patience with this ticket.I was able to reset your Pidgin and get the chat working again.I will keep this ticket open as I would like to contact you later when I find a more permanent solution.Have a good day!Tue 9/11/2018/11:06 AM UTC-04/ Mia David m.da...@bicom.ca (email) Thanks so much, Franz! Sounds like a plan. Have a great day.BICOM - Mia DavidAccount managerChargé de comptesBICOM TORONTO INC.555 Richmond Street West, Suite 1010P.O. Box 103Toronto, ON, M5V 3B1T.416.504.1440 x 203C. 647.993.2311BICOM COMMUNICATIONS5425, av. Casgrain, espace 801Montreal, QC, H2T 1X6T.514.223.6770www.bicom.ca[https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201] [https://bicom.ca/logo/var/albums/tw.png?m=1499979201]   [https://bicom.ca/logo/var/albums/in.png?m=1499979201]   [https://bicom.ca/logo/var/albums/insta.png?m=1499979201] Wed 9/12/2018/11:55 AM UTC-04/ Franz Paulusz (time)- Hi,My name is Franz from S3 Technologies and I am assisting a user who is having trouble with her Pidgin application which keeps going inactive and preventing her from logging in.This is on a Windows 10 Pro. Pidgin will bring her back to the login screen (where it shows her her account details) and when clicking on it to connect, it will attempt to enable before going disabled again. The configuration of her account (in Basic / advanced / proxy settings) is set correctly. The issue is intermittent but has occurrent about 3-4 times in the past couple months.I have tried:- uninstalling / reinstalling Pidgin- deleting the user/appdata/roaming/.Purple folderBoth will temporarily make Pidgin load up and start working again but only for a couple weeks at a time it seems.Are you aware of any other troubleshoot to get this fixed permanently? Is this a Win 10 compatibiltiy issue?You can call me at 514-284-6262 ext 256 for any questions or recommendations.Have a good day!Wed 9/12/2018/12:43 PM UTC-04/ Mia David m.da...@bicom.ca (email) Thanks Franz!!BICOM - Mia DavidAccount managerChargé de comptesBICOM TORONTO INC.555 Richmond Street West, Suite 1

REG:pidgin SSL certificate expired issue

[muth...@egrovesystems.com]

Hi,
 I have found one new issue.When i restart openfire in server,Pidgin webconsole 
starting new setup again and password is not working.

--
Regards
Nallamuthu M
System Admin
eGrove Systems Corporation
Ph.No:7845436411
Email:muth...@egrovesystems.com
website:www.egrovesys.com

 
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Re: REG:pidgin SSL certificate expired issue

[Eion Robb]

Hi Nallamuthu,

Can you send a screenshot of what you mean?  Could be a few different
certificates you might be talking about.

Cheers,
Eion

On 20 February 2018 at 23:02, muth...@egrovesystems.com <
muth...@egrovesystems.com> wrote:

> Hi Team,
> We have issue on pidgin SSL certificate expired,It is showing ssl
> certificate expired and check your date and time.Kindly help us
>
>
> --
> Regards
> Nallamuthu M
> System Admin
> eGrove Systems Corporation
> Ph.No:7845436411
> Email:muth...@egrovesystems.com
> website:www.egrovesys.com
>
>
> Disclaimer:
> // Please reply with remove in the subject line, if you don't want to
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REG:pidgin SSL certificate expired issue

[muth...@egrovesystems.com]

Hi Team,
We have issue on pidgin SSL certificate expired,It is showing ssl certificate 
expired and check your date and time.Kindly help us


--
Regards
Nallamuthu M
System Admin
eGrove Systems Corporation
Ph.No:7845436411
Email:muth...@egrovesystems.com
website:www.egrovesys.com

 
Disclaimer:
// Please reply with remove in the subject line, if you don't want to receive 
email of this nature in future and we apologize for the inconvenience caused.// 
/// This email including any attachments is for the sole use of the intended 
recipient(s) and may contain confidential and/or proprietary and/or copyrighted 
information. Unauthorized use or disclosure or distribution is strictly 
prohibited. Please contact the sender if you received this email in error and 
delete this email///
 

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RE: Pidgin Log in issue

[Cece Wang]

Hi, 

Thank you for your reply. I am using the Oracle's instant messagerI tried to 
install it but I could not log in. 

Cece Wang

-Original Message-
From: David Woolley [mailto:for...@david-woolley.me.uk] 
Sent: Tuesday, February 13, 2018 2:24 PM
To: Cece Wang <cece.w...@oracle.com>; support@pidgin.im
Subject: Re: Pidgin Log in issue

On 13/02/18 21:54, Cece Wang wrote:
> 
> My pidgin account does not work properly. I could not log in and it 
> keeps showing disconnected, also, I cannot see others in my buddy 
> list, could you help to solve the issue?

You don't have a pidgin account, as there is no such thing as a pidgin account. 
 You may have an account on Oracle's instant messaging server, which is 
probably XMPP based, but the people on this peer support list are not Oracle 
employees, or contractors, and have no access to this server.  They just get 
annoyed by every other support request being from an Oracle employee who cannot 
work out the proper place to get support for Oracle's infra-structure.

My standard response follows:

We are advised that people within the Oracle network can use 
<http://my.oracle.com/site/git/1591/index.htm> for more information; for 
outsiders, like us, it just redirects to the public home page.

Please explain to whoever should be supporting you why you went to the wrong 
place, and suggest how they could fix that in future.


> 
> Thank you,
> 
> 
> *Cece Wang*| _cece.wang@oracle.com_
> OracleCorporate Tax - Audit Department
> 5805 Owens Drive | Pleasanton, CA 94588
> 
> +1 (925) 694-3562
> 
> 
> 
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Re: Pidgin Log in issue

[David Woolley]

On 13/02/18 21:54, Cece Wang wrote:


My pidgin account does not work properly. I could not log in and it 
keeps showing disconnected, also, I cannot see others in my buddy list, 
could you help to solve the issue?


You don't have a pidgin account, as there is no such thing as a pidgin 
account.  You may have an account on Oracle's instant messaging server, 
which is probably XMPP based, but the people on this peer support list 
are not Oracle employees, or contractors, and have no access to this 
server.  They just get annoyed by every other support request being from 
an Oracle employee who cannot work out the proper place to get support 
for Oracle's infra-structure.


My standard response follows:

We are advised that people within the Oracle network can use 
<http://my.oracle.com/site/git/1591/index.htm> for more information; for 
outsiders, like us, it just redirects to the public home page.


Please explain to whoever should be supporting you why you went to the 
wrong place, and suggest how they could fix that in future.





Thank you,


*Cece Wang*| _cece.wang@oracle.com_
OracleCorporate Tax - Audit Department
5805 Owens Drive | Pleasanton, CA 94588

+1 (925) 694-3562



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Pidgin Log in issue

[Cece Wang]

Hi, 

 

My pidgin account does not work properly. I could not log in and it keeps 
showing disconnected, also, I cannot see others in my buddy list, could you 
help to solve the issue? 

 

Thank you,


Cece Wang | cece.w...@oracle.com 
Oracle Corporate Tax - Audit Department
5805 Owens Drive | Pleasanton, CA 94588

+1 (925) 694-3562

 
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password issue

[Linda Wagner]

How do I find out what my password is or can I just assign a new password
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Re: Support Digest, Vol 123, Issue 23

[Rich Allcorn]

Just click on the link and remove it




- rich -


Rich Allcorn 
email:  r...@allcorn.us  

2300 Wolf Ranch Parkway, #7207, Georgetown TX 78628  USA
01 512.782.9979 voice | 01 512.844.7424 cell | 
r...@allcorn.us Google & Apple Chat/Video/Voice  -  richallcorn  SKYPE 
Chat/Video/Voice 
KW7PTL  |  WQTS370   146.640MHz & 466.000  | GMRS  ch21/code7"DJ"   

A man's gift makes room for him, and brings him before great men ...
[Proverbs 18:16  NASB]
 

   Apple (.vcf)  |  Android (.csv)  |  Windows (.csv)   +  add  Headshot (.jpg) 
  
... don't forget to check out my LINUX page with loads of info, resources and 
information!  

Locate me now, using the magic of Ham radio:   



On Nov 22, 2017, at 11:19, Wade Smart <wadesm...@gmail.com> wrote:

Please read the instruction on the bottom of EVERY single email.

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Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Wed, Nov 22, 2017 at 11:18 AM, Alexandre Pereira
<alexandre.j.pere...@oracle.com> wrote:
> Please, exclude my email from the support list!
> 
> -Original Message-
> From: support-requ...@pidgin.im [mailto:support-requ...@pidgin.im]
> Sent: quarta-feira, 22 de novembro de 2017 15:12
> To: support@pidgin.im
> Subject: Support Digest, Vol 123, Issue 23
> 
> Send Support mailing list submissions to
>support@pidgin.im
> 
> To subscribe or unsubscribe via the World Wide Web, visit
>
> https://urldefense.proofpoint.com/v2/url?u=https-3A__pidgin.im_cgi-2Dbin_mailman_listinfo_support=DwIGaQ=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE=AbUPwh-JvfZ_ARl6TgPmIV9pPnCs52iItWJjCkFbHQM=0PfYlTs8WPkYcXnhdMa6Bh7cnonDS15xHOEN5W7zvDw=fG9yqa0zGlOUo7yyNoWkjEdXEHMnJft8wjduKKUgsBw=
> or, via email, send a message with subject or body 'help' to
>support-requ...@pidgin.im
> 
> You can reach the person managing the list at
>support-ow...@pidgin.im
> 
> When replying, please edit your Subject line so it is more specific than "Re: 
> Contents of Support digest..."
> 
> 
> Today's Topics:
> 
>   1. My account cannot be enabled (Khaled El Ghamrawy)
> 
> 
> --
> 
> Message: 1
> Date: Tue, 21 Nov 2017 06:29:11 -0800 (PST)
> From: Khaled El Ghamrawy <khaled.el.ghamr...@oracle.com>
> To: support@pidgin.im
> Subject: My account cannot be enabled
> Message-ID: <3f755df6-4ba2-4714-b542-82e3bd92f6cd@default>
> Content-Type: text/plain; charset="utf-8"
> 
> Hi Team,
> 
> 
> 
> I was working with Pidgin as this is the tool that we use in chatting between 
> employees. Then my account was disabled and I can't reenable it as per the 
> attachment below.
> 
> 
> 
> When I press enable it doesn't give me anything. Appreciate if you can help 
> me with this issue as I can't login at all.
> 
> 
> 
> 
> 
> 
> 
> http://www.oracle.com/commitmentOracle is committed
> 
> 
> 
> Khaled El Ghamrawy | SaaS Account Manager - HCM - Egypt
> 
> Phone: HYPERLINK "tel:+97143909130"+20224803571 | Mobile Egypt: HYPERLINK 
> "tel:+971522438737"+201001263879
> 
> Oracle Direct - EMEA
> 
> 
> ORACLE Egypt | City Stars Capital 8, Omar Bin El-Khattab St. Nasr City, Cairo.
> 
> 
> -- next part --
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Re: Support Digest, Vol 123, Issue 23

[Wade Smart]

Please read the instruction on the bottom of EVERY single email.

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--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Wed, Nov 22, 2017 at 11:18 AM, Alexandre Pereira
<alexandre.j.pere...@oracle.com> wrote:
> Please, exclude my email from the support list!
>
> -Original Message-
> From: support-requ...@pidgin.im [mailto:support-requ...@pidgin.im]
> Sent: quarta-feira, 22 de novembro de 2017 15:12
> To: support@pidgin.im
> Subject: Support Digest, Vol 123, Issue 23
>
> Send Support mailing list submissions to
> support@pidgin.im
>
> To subscribe or unsubscribe via the World Wide Web, visit
> 
> https://urldefense.proofpoint.com/v2/url?u=https-3A__pidgin.im_cgi-2Dbin_mailman_listinfo_support=DwIGaQ=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE=AbUPwh-JvfZ_ARl6TgPmIV9pPnCs52iItWJjCkFbHQM=0PfYlTs8WPkYcXnhdMa6Bh7cnonDS15xHOEN5W7zvDw=fG9yqa0zGlOUo7yyNoWkjEdXEHMnJft8wjduKKUgsBw=
> or, via email, send a message with subject or body 'help' to
> support-requ...@pidgin.im
>
> You can reach the person managing the list at
> support-ow...@pidgin.im
>
> When replying, please edit your Subject line so it is more specific than "Re: 
> Contents of Support digest..."
>
>
> Today's Topics:
>
>1. My account cannot be enabled (Khaled El Ghamrawy)
>
>
> --
>
> Message: 1
> Date: Tue, 21 Nov 2017 06:29:11 -0800 (PST)
> From: Khaled El Ghamrawy <khaled.el.ghamr...@oracle.com>
> To: support@pidgin.im
> Subject: My account cannot be enabled
> Message-ID: <3f755df6-4ba2-4714-b542-82e3bd92f6cd@default>
> Content-Type: text/plain; charset="utf-8"
>
> Hi Team,
>
>
>
> I was working with Pidgin as this is the tool that we use in chatting between 
> employees. Then my account was disabled and I can't reenable it as per the 
> attachment below.
>
>
>
> When I press enable it doesn't give me anything. Appreciate if you can help 
> me with this issue as I can't login at all.
>
>
>
>
>
>
>
> http://www.oracle.com/commitmentOracle is committed
>
>
>
> Khaled El Ghamrawy | SaaS Account Manager - HCM - Egypt
>
> Phone: HYPERLINK "tel:+97143909130"+20224803571 | Mobile Egypt: HYPERLINK 
> "tel:+971522438737"+201001263879
>
> Oracle Direct - EMEA
>
>
> ORACLE Egypt | City Stars Capital 8, Omar Bin El-Khattab St. Nasr City, Cairo.
>
>
> -- next part --
> An HTML attachment was scrubbed...
> URL: 
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__pidgin.im_pipermail_support_attachments_20171121_718d13c0_attachment.html=DwIGaQ=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE=AbUPwh-JvfZ_ARl6TgPmIV9pPnCs52iItWJjCkFbHQM=0PfYlTs8WPkYcXnhdMa6Bh7cnonDS15xHOEN5W7zvDw=5QU8qGeoPpH2oN1vRIpTeZysX4-TrCeLukLUV1HaIOg=>
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RE: Support Digest, Vol 123, Issue 23

[Alexandre Pereira]

Please, exclude my email from the support list!

-Original Message-
From: support-requ...@pidgin.im [mailto:support-requ...@pidgin.im] 
Sent: quarta-feira, 22 de novembro de 2017 15:12
To: support@pidgin.im
Subject: Support Digest, Vol 123, Issue 23

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Today's Topics:

   1. My account cannot be enabled (Khaled El Ghamrawy)


--

Message: 1
Date: Tue, 21 Nov 2017 06:29:11 -0800 (PST)
From: Khaled El Ghamrawy <khaled.el.ghamr...@oracle.com>
To: support@pidgin.im
Subject: My account cannot be enabled
Message-ID: <3f755df6-4ba2-4714-b542-82e3bd92f6cd@default>
Content-Type: text/plain; charset="utf-8"

Hi Team,

 

I was working with Pidgin as this is the tool that we use in chatting between 
employees. Then my account was disabled and I can't reenable it as per the 
attachment below.

 

When I press enable it doesn't give me anything. Appreciate if you can help me 
with this issue as I can't login at all.

 





http://www.oracle.com/commitmentOracle is committed

 

Khaled El Ghamrawy | SaaS Account Manager - HCM - Egypt

Phone: HYPERLINK "tel:+97143909130"+20224803571 | Mobile Egypt: HYPERLINK 
"tel:+971522438737"+201001263879

Oracle Direct - EMEA


ORACLE Egypt | City Stars Capital 8, Omar Bin El-Khattab St. Nasr City, Cairo.

 
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Re: File Transfer Issue

[Eion Robb]

Hi Nadeem,

Unfortunately XMPP file transfers are a little complicated and there's no
short answer.  There's several different ways to send a file over XMPP and
it depends on the clients, and what versions of the transfer methods
involved as to what method gets picked.

Since you're on Windows you won't be able to use the 'fastest' method in
Pidgin of "Jingle XMPP File Transfer" which has a direct connection between
clients, and you're probably either using the file transfer proxy (as per
Advanced tab settings in Pidgin) or failing that, falling back to the
'slowest' method, in-band file transfer which breaks the file up in pieces
and sends it in XMPP messages.

Try changing the file transfer proxy settings in the Advanced settings tab
of the account settings to those of your XMPP server, or use an alternative
method such as uploading the file to a website (eg send.firefox.com ) or a
shared network folder

Cheers,
Eion

On 19 September 2017 at 00:19,  wrote:

> Hi,
>
>
>
> We are using Openfire on Windows Server 2008 as central server along with
> Pidgin (Ver. 2.12) on Windows 10, Although my file transfer are working but
> the speed doesn’t goes above 650 KBps,
>
> Our internal network speed at all nodes are 1 Gbps but still pidgin is not
> able to utilize whole speed while file transfer.
>
>
>
> I am trying to find every possible tweak but not able to match the network
> speed.
>
>
>
> Regards,
>
> Nadeem Shaikh
>
> Eplus Studio
>
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File Transfer Issue

[it]

Hi,

 

We are using Openfire on Windows Server 2008 as central server along with
Pidgin (Ver. 2.12) on Windows 10, Although my file transfer are working but
the speed doesn't goes above 650 KBps,

Our internal network speed at all nodes are 1 Gbps but still pidgin is not
able to utilize whole speed while file transfer.

 

I am trying to find every possible tweak but not able to match the network
speed.

 

Regards,

Nadeem Shaikh

Eplus Studio

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Re: Pidgin Issue - 'Could not connect to server'

[Eion Robb]

Hi Craig,

Are you able to get a debug log (from the buddy list, Help->Debug Window)
as that user tries to connect to the server?

It sounds like some kind of connectivity problem, but the debug log should
help narrow down the problem.

Cheers,
Eion



On 15 September 2017 at 20:53, Craig Knowles 
wrote:

> Hi there,
>
> We use your tool in association with Zoho Support.
>
> However, after attempting to connect a new user (with the identical
> setting to that we previously used), we receive a 'Could not connect to
> Server' notification on Pidgin. On the user's Pidgin, the user's Pidgin
> couldn't identify other users in the company.
>
> However, other users could identify that the new user was online.
>
> Do you know what might be causing this?
>
> Thanks
>
> Craig Knowles
>
> Marketing Executive
> Market Dojo Ltd.
>
>   t: *+ 44 (0) 117 318 0955 <+44%20117%20318%200955>*
> m: *+ 44 (0) 7770 490 662 <+44%207770%20490662>*
>  e: *craig.knowles*@marketdojo.com 
>
> www.marketdojo.com
> twitter: @marketdojo
>
> Registered in England and Wales, # 7332766. 11 Wolseley Road, Bishopston,
> Bristol, BS7 8EL.
>
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Pidgin Issue - 'Could not connect to server'

[Craig Knowles]

Hi there,

We use your tool in association with Zoho Support.

However, after attempting to connect a new user (with the identical setting
to that we previously used), we receive a 'Could not connect to Server'
notification on Pidgin. On the user's Pidgin, the user's Pidgin couldn't
identify other users in the company.

However, other users could identify that the new user was online.

Do you know what might be causing this?

Thanks

Craig Knowles

Marketing Executive
Market Dojo Ltd.

  t: *+ 44 (0) 117 318 0955*
m: *+ 44 (0) 7770 490 662*
 e: *craig.knowles*@marketdojo.com 

www.marketdojo.com
twitter: @marketdojo

Registered in England and Wales, # 7332766. 11 Wolseley Road, Bishopston,
Bristol, BS7 8EL.
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Re: Need help, issue with pidgin

[David Woolley]

On 16/07/17 09:11, Zane brado wrote:

I am facing a issue with my pidgin account. My pidgin status always
showing away ,
even after i  am in offline mode, Please help me with this.


You don't have a pidgin account.  Accounts belong to the server and 
pidgin is the client.  If you tell us whose server it is, someone may be 
able to tell you whether that server supports what you are trying to do.


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Need help, issue with pidgin

[Zane brado]

Hello,

I am facing a issue with my pidgin account. My pidgin status always showing
away ,
even after i  am in offline mode, Please help me with this.

Thanks
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Re: Issue with our client AirCraft Inventory.

[Eion Robb]

Hi Timothy,

It looks like the shortcut to Pidgin is pointing to an invalid location.
You might want to verify where you've installed Pidgin to and update the
shortcut accordingly.

Cheers,
Eion

On 22 June 2017 at 03:04, Timothy Campus (TeksInc) <
timothy.cam...@teksinc.com> wrote:

> Hello,
>
>
>
> I am working with our client, AirCraft Inventory and everyone at their
> site is having an issue with connecting to Pidgin chat after a power outage
> last night. Attached is one of the error one of the users is receiving.
> Also, the user is unable to connect to the server through the chat module.
>
>
>
> I can ping the server at xmpp.acinv.com using IP and DNS.
>
>
>
> I have tried uninstalling and reinstalling the software on the local
> machine and still receive the same error.
>
>
>
> Any assistance would be greatly appreciated!
>
>
>
> Thanks,
>
> *Timothy Campus | TeksInc | (W) (214) 269-0266 | **www.teksinc.com*
> <http://www.teksinc.com/>
>
> *Tier One SupportTeksInc | Technology Solutions for Businesses and
> Non-Profits Technical Support: 214-269-0266 | **supp...@teksinc.com*
> <supp...@teksinc.com>
>
>
>
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Issue with our client AirCraft Inventory.

[Timothy Campus (TeksInc)]

Hello,

I am working with our client, AirCraft Inventory and everyone at their site is 
having an issue with connecting to Pidgin chat after a power outage last night. 
Attached is one of the error one of the users is receiving. Also, the user is 
unable to connect to the server through the chat module.

I can ping the server at xmpp.acinv.com using IP and DNS.

I have tried uninstalling and reinstalling the software on the local machine 
and still receive the same error.

Any assistance would be greatly appreciated!

Thanks,
Timothy Campus | TeksInc | (W) (214) 269-0266 | 
www.teksinc.com<http://www.teksinc.com/>
Tier One SupportTeksInc | Technology Solutions for Businesses and Non-Profits
Technical Support: 214-269-0266 | 
supp...@teksinc.com<mailto:supp...@teksinc.com>
[cid:image001.png@01D2EA75.D4BCC560]

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Re: Sending request issue

[Wade Smart]

Your requests to chat?
If you are running your own server then you need to start there.
This group is only for the client.
--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Thu, May 25, 2017 at 5:08 PM, Monica Gangar  wrote:
> Hi there,
>
> I am using Pidgin at Simon Fraser University and am sending out requests to 
> other staff as I am a new staff member. Other SFU staff have informed me that 
> they are not getting my requests. Instead, I have to tell them to add me so 
> that I can add them on to my list.
>
> How can I fix this?
>
> Thanks,
> Monica
>
> Monica Gangar
> Information Assistant, Registrar & Information Services | Simon Fraser 
> University
> 515 West Hastings Street, Vancouver, BC V6B 5K3
> 778-782-5205 | mgan...@sfu.ca | www.sfu.ca/students.html
>
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issue

[Vipan Sharma]

Dear team,

  In my pidgin the user account does not 
enable.error-Server does not use any supported authentication method.why 
i am not configured the chat id.their is no issue with chat id, same 
chat id is configured in different properly.



(Pidgin:10182): Gtk-WARNING **: Unable to locate theme engine in 
module_path: "murrine",


(Pidgin:10182): Gtk-WARNING **: Unable to locate theme engine in 
module_path: "murrine",


(Pidgin:10182): Gtk-WARNING **: Unable to locate theme engine in 
module_path: "pixmap",


(Pidgin:10182): Gtk-WARNING **: Unable to locate theme engine in 
module_path: "pixmap",


(Pidgin:10182): Gtk-WARNING **: Unable to locate theme engine in 
module_path: "murrine",


(Pidgin:10182): Gtk-WARNING **: Unable to locate theme engine in 
module_path: "pixmap",



--
Thankyou,

*Vipan Sharma *


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Re: Issue to connect to Pidgin

[Ethan Blanton]

Thierry Josse wrote:
> I am supposed to be register to Pidgin with my login : HYPERLINK
> "mailto:thierry.jo...@oracle.com"thierry.jo...@oracle.com

We do not know anything about Oracle services, this is a peer support
list for a third-party software package (Pidgin) used by Oracle.

Try this Oracle knowledge base article:

http://my.oracle.com/site/git/1591/index.htm

You must be logged into the Oracle VPN to view it.

Ethan

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Issue to connect to Pidgin

[Thierry Josse]

Hi,

 

I am supposed to be register to Pidgin with my login : HYPERLINK 
"mailto:thierry.jo...@oracle.com"thierry.jo...@oracle.com

And it worked during 1,5 years. But now when trying to connect I get the 
following message :

 

Error requesting https://api.screenname.aol.com/auth/clientLogin: Unable to 
connect to api.screenname.aol.com: SSL Connection Failed

 

Can you help me to solve this issue ?

Thanks

 

HYPERLINK "http://www.oracle.com/"cid:image001.gif@01CCBAB8.2DB75480
Thierry JOSSE | Regional Sales Director | Orange - Europe
Phone: +33 1 57 60 81 06  | Mobile : +33 7 82 99 65 69 
email : HYPERLINK "mailto:etienne.lebre...@oracle.com"thierry.jo...@oracle.com
Oracle Communications
ORACLE France | 15 boulevard Charles De Gaulle | 92715 Colombes Cedex 

HYPERLINK "http://www.oracle.com/commitment"cid:image002.gif@01CCBAB8.2DB75480

Oracle is committed to developing practices and products that help protect the 
environment

 

 
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Re: Issue with Contacts

[Eion Robb]

Hi there,

When you say you "signed in with [your] Google account" do you mean signing
into GTalk/XMPP or Hangouts?

Also, when you say you moved the pidgin account, did you copy the entire
~/.purple folder to the new computer, or just the accounts.xml file?  If
you had copied over the entire .purple folder it should have copied over
the blist.xml file too which would have had the buddy list including
buddies that weren't on the server.

Cheers,
Eion

On 4 October 2016 at 09:16, Scott Hobbs 
wrote:

> Good afternoon,
>
> I just moved my pidgin account from one computer to a new one. I signed in
> with my Google account and it seems only some, not all, of my contacts
> moved over once I signed in. Is there a reason for this and any way to get
> all of my contacts from the old computer to the new one?
>
> Thanks!
>
> --
> Scott H.
>
>
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Issue with Contacts

[Scott Hobbs]

Good afternoon,

I just moved my pidgin account from one computer to a new one. I signed in
with my Google account and it seems only some, not all, of my contacts
moved over once I signed in. Is there a reason for this and any way to get
all of my contacts from the old computer to the new one?

Thanks!

-- 
Scott H.
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Re: Log In Issue

[David Woolley]

On 27/09/16 15:39, Chase Karl wrote:


I had computer issues and now my pigeon is asking me to set up a new
account because none are listed. I put in all my information and it
still will not allow me to log in. How can I go about retrieving my
information so I can log in again?


The people on this public, peer support, mailing list, for the open 
source, Pidgin, IM client, have no knowledge of Oracle's internal, 
presumably XMPP, instant messaging system.  However, we are given to 
understand that people with access to Oracle's VPN can obtain 
information from: 




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Log In Issue

[Chase Karl]

Hi, 

 

I had computer issues and now my pigeon is asking me to set up a new account 
because none are listed. I put in all my information and it still will not 
allow me to log in. How can I go about retrieving my information so I can log 
in again?

 

Thank You!!

Chase

 

HYPERLINK "http://www.oracle.com/; \nOracle
Chase Karl | Deal Specialist, Americas Shared Service Center, Deal Management
Phone: HYPERLINK "tel:+1%20210%20536%209494"+1 210 536 9494 
613 NW Loop 410 | San Antonio, TX 78216 

  _  

HYPERLINK 
"https://mediawiki.us.oracle.com/contractswiki/index.php/Americas_SSC_Deal_Management_Landing_Pad#Essential_Tools_for_Sales"How
 do I.? Essential Tools for Sales

HYPERLINK 
"https://mediawiki.us.oracle.com/contractswiki/index.php/Americas_SSC_Deal_Management_Landing_Pad#Self_Service_at_Your_Fingertips"Do
 I need Deal Management support? Self Service at Your Fingertips

HYPERLINK 
"https://mediawiki.us.oracle.com/contractswiki/index.php/Americas_SSC_Deal_Management_Landing_Pad#Don.E2.80.99t_miss_the_Cutoff_Dates"Don't
 miss the Cutoff Dates

HYPERLINK 
"https://mediawiki.us.oracle.com/contractswiki/index.php/Americas_SSC_Deal_Management_Landing_Pad#When_can_I_expect_completion_of_my_request.3F"When
 can I expect completion of my request?

  _  

HYPERLINK "http://www.oracle.com/commitment; \nGreen OracleOracle is committed 
to developing practices and products that help protect the environment 

 
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Pidgin issue

[Bharati Jain]

Hello Team,

 

Kindly help in resolving the issue asap, as my Pidgin is not working since 
yesterday!

 

Thanks,

Bharati Jain

 

 

Regards,


Bharati Jain|SFA-CoE Global Processes


Oracle Global Business Finance - GFIC


ORACLE India | Commerce@Mantri Bannerughatta Road | 560076 Bangalore

 

 
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Re: Pidgin issue

[Rodney D. Myers]

On Tue, 8 Sep 2015 02:40:12 -0700 (PDT)
Bharati Jain <bharati.j...@oracle.com> wrote:

> Hello Team,
> 
>  
> 
> Kindly help in resolving the issue asap, as my Pidgin is not working
> since yesterday!
> 
>  
> 
> Thanks,
> 
> Bharati Jain
> 
>  
> 
>  
> 
> Regards,
> 
>   
> Bharati Jain|SFA-CoE Global Processes
> 
>   
> Oracle Global Business Finance - GFIC
> 
>   
> ORACLE India | Commerce@Mantri Bannerughatta Road | 560076 Bangalore
> 
>  
> 
>  
you'll need to contact Oracle IT to have it fixed

-- 
Rodney D. Myers <rod_dmy...@fastmail.fm> - kg6anx

They that can give up essential liberty to obtain a
little temporary safety deserve neither liberty nor safety.
        Ben Franklin - 1759


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Re: Pidgin issue

[David Woolley]

On 08/09/15 11:22, Rodney D. Myers wrote:

On Tue, 8 Sep 2015 02:40:12 -0700 (PDT)
Bharati Jain <bharati.j...@oracle.com> wrote:


Hello Team,


There's no team (see below)!



Kindly help in resolving the issue asap, as my Pidgin is not working
since yesterday!


This is a peer support mailing list for the Pidgin, open source, 
multi-protocol, instant messaging client.  It has no access whatsoever 
to Oracle's instant messaging service and can only guess what protocol 
it uses.


You need to contact Oracle's IT department.  Please explain to them why 
you went to the wrong place.  Tell them that dozens more of their 
employees are going to the same wrong place, and ask them what they 
intend to do to avoid this in future, as it is giving Oracle a bad name.



you'll need to contact Oracle IT to have it fixed



Rodney,

Most people do not subscribe to the mailing list.  I think most Oracle 
employees thing the email address is for some sort of commercial support 
contact centre.  Unless responding to a regular, you always need to do 
reply all.


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Re: Serious Download Issue

[Paul J. Schoff]

No.



Sent from my iPhone

Paul J. Schoff, Esq.
Schoff Law Offices
723 W. Mt. Airy Ave.
Philadelphia, PA  19119
Email: psch...@schofflaw.com
(610)703-3249


On Sep 1, 2015, at 11:15 AM, Michael McConville 
> wrote:

Paul J. Schoff wrote:
I would accept that explanation except for 2 things:  1) I got the
same result when I tried to download the program from IE 10; and 2)
another support person, Shlomi Fish, gave me this link:
http://forums.codeblocks.org/index.php?topic=19692.0, which seems to
indicate that the problem is with SourceForge and has been around
for a while (at least since October of 2014).  When Mr. Wade Smart
suggested I try a different mirror I ended up with other problems.
(See attachment.)

At this point it's just taking up too much time and is too much
trouble to download an app which I don't really HAVE to have right
now, so I'm going to calendar it for a few months and revisit the site
and see if the problems still show up.  Thanks.

Did the download not work when you clicked "Accepter les Cookies"?
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Re: Serious Download Issue

[Michael McConville]

Paul J. Schoff wrote:
> I would accept that explanation except for 2 things:  1) I got the
> same result when I tried to download the program from IE 10; and 2)
> another support person, Shlomi Fish, gave me this link:
> http://forums.codeblocks.org/index.php?topic=19692.0, which seems to
> indicate that the problem is with SourceForge and has been around
> for a while (at least since October of 2014).  When Mr. Wade Smart
> suggested I try a different mirror I ended up with other problems.
> (See attachment.)
> 
> At this point it's just taking up too much time and is too much
> trouble to download an app which I don't really HAVE to have right
> now, so I'm going to calendar it for a few months and revisit the site
> and see if the problems still show up.  Thanks.

Did the download not work when you clicked "Accepter les Cookies"?

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Re: Serious Download Issue

[Michael McConville]

Paul J. Schoff wrote:
> I was trying to download your program but whenever I make an attempt I
> get directed to a site showing the following:

In a sentence: Tor is making the website think you're in France, and
French law requires a warning about cookies. You should just click
through.

For what it's worth, you can use Tor with Pidgin too. Just add a SOCKS5
proxy. Let us know if you need help.

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Serious Download Issue

[Paul J. Schoff]

Hello Pidgin,
  I was trying to download your program but whenever I make an 
attempt I get directed to a site showing the following:

[cid:image004.jpg@01D0E432.94BF5810]



I tried doing this from various browsers and different tabs but still get the 
same result.  I assume you are aware of this problem since it is a fairly 
serious one given that the program cannot be downloaded but just in case, I 
thought I would send you an email.  The only thing I would appreciate would be 
an email back when the bug has been corrected so that I can download your 
program.  Many thanks.
Paul Schoff
P.S.  BTW, I am not an advanced IT person-just a run of the mill computer user 
so if you start giving me instructions which involve words like Gnu, Debian or 
Xbuntu, I'm afraid my eyes would quickly glaze over-sorry.



PLEASE NOTE:  DUE TO THE VOLUME OF EMAIL RECEIVED AT THIS ADDRESS PLEASE DO NOT 
COUNT ON MESSAGES BEING READ THE SAME DAY THEY ARE SENT.  IF YOU NEED TO 
CONTACT ME ON AN URGENT MATTER OR ONE WHICH INVOLVES A TIME DEADLINE, I 
STRONGLY URGE YOU TO CALL ME RATHER THAN RELYING ON AN EMAIL MESSAGE.

[SLO Logo for email (50%)(3-13-14)]

Paul J. Schoff, Esq.
Schoff Law Offices
723 W. Mt. Airy Avenue
Philadelphia, PA  19119
(W) (610)703-3249
Email:  psch...@schofflaw.com

CONFIDENTIAL AND PRIVILEGED COMMUNICATION: Intended only for the addressee(s) 
and may be privileged, confidential and exempt from disclosure under applicable 
law. Dissemination, distribution or copying by anyone other than the addressee 
or the addressee's agent is strictly prohibited. If this electronic mail 
transmission is received in error, please notify us immediately by reply e-mail 
or telephone and destroy the original transmission and attachments.

IRS CIRCULAR 230 DISCLOSURE: Pursuant to Treasury Regulation, any tax advice 
contained in this communication (including any attachments) is not intended or 
written to be used, and cannot be used or relied upon by you or any other 
person, for the purpose of (i) avoiding penalties under the Internal Revenue 
Code, or (ii) promoting, marketing or recommending to another party any tax 
advice addressed herein.

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Re: Support Digest, Vol 95, Issue 29

[Md.Manik Rahaman]

unsubcribe please.
donts send mail.
On Jul 31, 2015 10:00 PM, support-requ...@pidgin.im wrote:

 Send Support mailing list submissions to
 support@pidgin.im

 To subscribe or unsubscribe via the World Wide Web, visit
 https://pidgin.im/cgi-bin/mailman/listinfo/support
 or, via email, send a message with subject or body 'help' to
 support-requ...@pidgin.im

 You can reach the person managing the list at
 support-ow...@pidgin.im

 When replying, please edit your Subject line so it is more specific
 than Re: Contents of Support digest...


 Today's Topics:

1. Re: Certificate expired (David Woolley)
2. How to add Persistent Notifications? (Jeffrey McClain)
3. Re: how do i configure facebook on pidgin using xmpp the
   default facebook protocol (Anthony Hove)


 --

 Message: 1
 Date: Thu, 30 Jul 2015 21:40:51 +0100
 From: David Woolley for...@david-woolley.me.uk
 To: James E. Kelly jke...@ensembletravel.com
 Cc: support@pidgin.im support@pidgin.im
 Subject: Re: Certificate expired
 Message-ID: 55ba8bd3.8090...@david-woolley.me.uk
 Content-Type: text/plain; charset=utf-8; format=flowed

 On 30/07/15 19:20, James E. Kelly wrote:
  I just want to know step by step how to fix it if possible

 This is not something you should do by a cook book approach.  You should
 understand what you are doing.  The security of your communications is
 at risk.

 In particular, you should not tell people to accept an invalid
 certificate unless you understand the precise nature of the problem, and
 you have done a risk analysis.  If that risk analysis indicates that the
 risk to the users of your system is acceptable, you should still tell
 people that they should never accept an invalid certificate without
 management authority.  (A recently expired certificate is a very low
 risk, but one that doesn't match the server should ring alarm bells.)



 --

 Message: 2
 Date: Fri, 31 Jul 2015 01:05:28 + (UTC)
 From: Jeffrey McClain jeffmc2012-git...@yahoo.com
 To: support@pidgin.im support@pidgin.im
 Subject: How to add Persistent Notifications?
 Message-ID:
 799125039.2907132.1438304728759.javamail.ya...@mail.yahoo.com
 Content-Type: text/plain; charset=utf-8

 I currently have Pidgin setup to keep buddy list window on top
 always.Whenever anyone messages me, the chat window immediately pops up in
 front of whatever window i have open (chrome, for example). I like this
 because it lets me see new messages immediately.Upon clicking anywhere on
 the current window, the Pidgin chat is sent to the background. Again, this
 is as expected.My issue is that now if someone messages me, the chat window
 no longer pops up to the forefront. There is an occasional flash on the
 taskbar icon, but I rarely if ever notice it until minutes later.What I
 would like is some way to set up Pidgin notifications so that when i click
 the current window (chrome for example) and Pidgin is sent to the
 background,any subsequent messages (from that sender or any other) will
 once again bring Pidgin's chatbox to the front.P.S.: Sorry in advance if
 this is already a global option. I have tried messing around with the
 message notification plugin to no avail. Please help.
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 --

 Message: 3
 Date: Fri, 31 Jul 2015 13:39:46 +0200
 From: Anthony Hove antho...@bytepatrol.co.zw
 To: Michael McConville mmcconvi...@mykolab.com
 Cc: support@pidgin.im
 Subject: Re: how do i configure facebook on pidgin using xmpp the
 default facebook protocol
 Message-ID:
 1438342802-468991.934577649.ft6vbdknl023...@rs108.zol.co.zw
 Content-Type: text/plain; charset=utf-8; Format=flowed

 hello Michael

 thanks, this works.

 Regards,
 Anthony Hove / Field Engineer
 On 30/07/2015 20:02, Michael McConville wrote:
  Anthony Hove wrote:
  how do I configure facebook on pidgin using xmpp the default facebook
  protocol
  As Ethan said, you can't. You can use the new Facebook plugin:
 
https://github.com/jgeboski/purple-facebook/wiki
 
  It's currently third-party, but it's expected to be included in Pidgin
  3.0.
 
 

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 End of Support Digest, Vol 95, Issue 29
 ***

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RE: Support Digest, Vol 95, Issue 10

[Alexandre Pereira]

Sorry...but I really don´t know what is happening since I still didn´t get to 
logon on pidgin.

Is it possible any orientation instead of just sending emails?

-Original Message-
From: support-requ...@pidgin.im [mailto:support-requ...@pidgin.im] 
Sent: terça-feira, 14 de julho de 2015 13:00
To: support@pidgin.im
Subject: Support Digest, Vol 95, Issue 10

Send Support mailing list submissions to
support@pidgin.im

To subscribe or unsubscribe via the World Wide Web, visit
https://pidgin.im/cgi-bin/mailman/listinfo/support
or, via email, send a message with subject or body 'help' to
support-requ...@pidgin.im

You can reach the person managing the list at
support-ow...@pidgin.im

When replying, please edit your Subject line so it is more specific than Re: 
Contents of Support digest...


Today's Topics:

   1. Pidgin application is causing problems with my screen
  resolution (Karl Pitcher)
   2. Re: Pidgin application is causing problems with my screen
  resolution (Michael McConville)
   3. RE: Pidgin application is causing problems with my screen
  resolution (Karl Pitcher)
   4. Re: Pidgin application is causing problems with my screen
  resolution (Michael McConville)
   5. Re: Pidgin application is causing problems with my screen
  resolution (Brian Morrison)
   6. Pidgin Account connection Help (abhay santra)


--

Message: 1
Date: Mon, 13 Jul 2015 11:42:43 -0700 (PDT)
From: Karl Pitcher karl.pitc...@oracle.com
To: support@pidgin.im
Subject: Pidgin application is causing problems with my screen
resolution
Message-ID: 2d8f3a5d-13dd-457e-b16d-b5df990763d0@default
Content-Type: text/plain; charset=utf-8

Hi,

 

I'm not sure how this happened, but whenever I start Pidgin it makes my screen 
flash and it changes my screen resolution from 1920x1080 to 800x600. Once I'm 
able to change my screen resolution back to 1920x1080, my pidgin application 
has an odd looking layout. Can you help me fix the problem or let me know what 
is causing this?

 

Thanks you

 

HYPERLINK http://www.oracle.com/; \nOracle Karl Pitcher | Deal Manager, Cloud 
Deal Management
Phone: +1 406-414-8093



 
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--

Message: 2
Date: Mon, 13 Jul 2015 14:49:59 -0400
From: Michael McConville mmcconvi...@mykolab.com
To: Karl Pitcher karl.pitc...@oracle.com
Cc: support@pidgin.im
Subject: Re: Pidgin application is causing problems with my screen
resolution
Message-ID: 20150713184959.ga26...@thinkpad.hsd1.pa.comcast.net
Content-Type: text/plain; charset=utf-8

On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote:
 I'm not sure how this happened, but whenever I start Pidgin it makes
 my screen flash and it changes my screen resolution from 1920x1080 to
 800x600. Once I'm able to change my screen resolution back to
 1920x1080, my pidgin application has an odd looking layout. Can you
 help me fix the problem or let me know what is causing this?

Which operating system are you using? Which version?

Which version of Pidgin are you using (go to Help - About in the main
window)?

Does Oracle use a custom Pidgin?



--

Message: 3
Date: Mon, 13 Jul 2015 11:54:42 -0700 (PDT)
From: Karl Pitcher karl.pitc...@oracle.com
To: Michael McConville mmcconvi...@mykolab.com, Karl Pitcher
karl.pitc...@oracle.com
Cc: support@pidgin.im
Subject: RE: Pidgin application is causing problems with my screen
resolution
Message-ID: 5576352c-f57d-4fe8-935e-b8e08f6bea7f@default
Content-Type: text/plain; charset=utf-8

Hi Michael,

I'm using Windows 7 Professional and 
Pidgin 2.10.9 (libpurple 2.10.9)

I do not think that Oracle uses a custom Pidgin but I couldn't say for sure. Is 
there any way for me to find out?


Karl Pitcher | Deal Manager, Cloud Deal Management 
Phone: +1 406-414-8093


-Original Message-
From: Michael McConville [mailto:mmcconvi...@mykolab.com] 
Sent: Monday, July 13, 2015 12:50 PM
To: Karl Pitcher
Cc: support@pidgin.im
Subject: Re: Pidgin application is causing problems with my screen resolution

On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote:
 I'm not sure how this happened, but whenever I start Pidgin it makes 
 my screen flash and it changes my screen resolution from 1920x1080 to 
 800x600. Once I'm able to change my screen resolution back to 
 1920x1080, my pidgin application has an odd looking layout. Can you 
 help me fix the problem or let me know what is causing this?

Which operating system are you

Re: Support Digest, Vol 95, Issue 10

[Saleena Mehrok]

I've scrolled down and it seems this support request doesn't belong to me. 

please see my problem below : 

hello

i've installed adium but now i apper as if i'm offline. even when i'm signed 
out of adium and signed in directly through gchat i don't appear online. please 
advise as this is urgent. 

 thank you


 On Jul 14, 2015, at 9:48 AM, Alexandre Pereira 
 alexandre.j.pere...@oracle.com wrote:
 
 Sorry...but I really don´t know what is happening since I still didn´t get to 
 logon on pidgin.
 
 Is it possible any orientation instead of just sending emails?
 
 -Original Message-
 From: support-requ...@pidgin.im [mailto:support-requ...@pidgin.im] 
 Sent: terça-feira, 14 de julho de 2015 13:00
 To: support@pidgin.im
 Subject: Support Digest, Vol 95, Issue 10
 
 Send Support mailing list submissions to
   support@pidgin.im
 
 To subscribe or unsubscribe via the World Wide Web, visit
   https://pidgin.im/cgi-bin/mailman/listinfo/support
 or, via email, send a message with subject or body 'help' to
   support-requ...@pidgin.im
 
 You can reach the person managing the list at
   support-ow...@pidgin.im
 
 When replying, please edit your Subject line so it is more specific than Re: 
 Contents of Support digest...
 
 
 Today's Topics:
 
  1. Pidgin application is causing problems with my screen
 resolution (Karl Pitcher)
  2. Re: Pidgin application is causing problems with my screen
 resolution (Michael McConville)
  3. RE: Pidgin application is causing problems with my screen
 resolution (Karl Pitcher)
  4. Re: Pidgin application is causing problems with my screen
 resolution (Michael McConville)
  5. Re: Pidgin application is causing problems with my screen
 resolution (Brian Morrison)
  6. Pidgin Account connection Help (abhay santra)
 
 
 --
 
 Message: 1
 Date: Mon, 13 Jul 2015 11:42:43 -0700 (PDT)
 From: Karl Pitcher karl.pitc...@oracle.com
 To: support@pidgin.im
 Subject: Pidgin application is causing problems with my screen
   resolution
 Message-ID: 2d8f3a5d-13dd-457e-b16d-b5df990763d0@default
 Content-Type: text/plain; charset=utf-8
 
 Hi,
 
 
 
 I'm not sure how this happened, but whenever I start Pidgin it makes my 
 screen flash and it changes my screen resolution from 1920x1080 to 800x600. 
 Once I'm able to change my screen resolution back to 1920x1080, my pidgin 
 application has an odd looking layout. Can you help me fix the problem or let 
 me know what is causing this?
 
 
 
 Thanks you
 
 
 
 HYPERLINK http://www.oracle.com/; \nOracle Karl Pitcher | Deal Manager, 
 Cloud Deal Management
 Phone: +1 406-414-8093
 
 
 
 
 -- next part --
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 Type: image/png
 Size: 1150 bytes
 Desc: not available
 URL: 
 https://pidgin.im/pipermail/support/attachments/20150713/e92f6182/attachment-0001.png
 
 --
 
 Message: 2
 Date: Mon, 13 Jul 2015 14:49:59 -0400
 From: Michael McConville mmcconvi...@mykolab.com
 To: Karl Pitcher karl.pitc...@oracle.com
 Cc: support@pidgin.im
 Subject: Re: Pidgin application is causing problems with my screen
   resolution
 Message-ID: 20150713184959.ga26...@thinkpad.hsd1.pa.comcast.net
 Content-Type: text/plain; charset=utf-8
 
 On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote:
 I'm not sure how this happened, but whenever I start Pidgin it makes
 my screen flash and it changes my screen resolution from 1920x1080 to
 800x600. Once I'm able to change my screen resolution back to
 1920x1080, my pidgin application has an odd looking layout. Can you
 help me fix the problem or let me know what is causing this?
 
 Which operating system are you using? Which version?
 
 Which version of Pidgin are you using (go to Help - About in the main
 window)?
 
 Does Oracle use a custom Pidgin?
 
 
 
 --
 
 Message: 3
 Date: Mon, 13 Jul 2015 11:54:42 -0700 (PDT)
 From: Karl Pitcher karl.pitc...@oracle.com
 To: Michael McConville mmcconvi...@mykolab.com, Karl Pitcher
   karl.pitc...@oracle.com
 Cc: support@pidgin.im
 Subject: RE: Pidgin application is causing problems with my screen
   resolution
 Message-ID: 5576352c-f57d-4fe8-935e-b8e08f6bea7f@default
 Content-Type: text/plain; charset=utf-8
 
 Hi Michael,
 
 I'm using Windows 7 Professional and 
 Pidgin 2.10.9 (libpurple 2.10.9)
 
 I do not think that Oracle uses a custom Pidgin but I couldn't say for sure. 
 Is there any way for me to find out?
 
 
 Karl Pitcher | Deal Manager, Cloud Deal Management 
 Phone: +1 406-414-8093
 
 
 -Original Message-
 From: Michael McConville [mailto:mmcconvi...@mykolab.com] 
 Sent: Monday, July 13, 2015 12:50 PM
 To: Karl Pitcher
 Cc: support@pidgin.im
 Subject: Re: Pidgin application

Re: Support Digest, Vol 95, Issue 10

[Saleena Mehrok]

I'm on gmail  gchat as saleen.meh...@gmail.com

by mobile 646 823 5798



 On Jul 14, 2015, at 9:48 AM, Alexandre Pereira 
 alexandre.j.pere...@oracle.com wrote:
 
 Sorry...but I really don´t know what is happening since I still didn´t get to 
 logon on pidgin.
 
 Is it possible any orientation instead of just sending emails?
 
 -Original Message-
 From: support-requ...@pidgin.im [mailto:support-requ...@pidgin.im] 
 Sent: terça-feira, 14 de julho de 2015 13:00
 To: support@pidgin.im
 Subject: Support Digest, Vol 95, Issue 10
 
 Send Support mailing list submissions to
support@pidgin.im
 
 To subscribe or unsubscribe via the World Wide Web, visit
https://pidgin.im/cgi-bin/mailman/listinfo/support
 or, via email, send a message with subject or body 'help' to
support-requ...@pidgin.im
 
 You can reach the person managing the list at
support-ow...@pidgin.im
 
 When replying, please edit your Subject line so it is more specific than Re: 
 Contents of Support digest...
 
 
 Today's Topics:
 
   1. Pidgin application is causing problems with my screen
  resolution (Karl Pitcher)
   2. Re: Pidgin application is causing problems with my screen
  resolution (Michael McConville)
   3. RE: Pidgin application is causing problems with my screen
  resolution (Karl Pitcher)
   4. Re: Pidgin application is causing problems with my screen
  resolution (Michael McConville)
   5. Re: Pidgin application is causing problems with my screen
  resolution (Brian Morrison)
   6. Pidgin Account connection Help (abhay santra)
 
 
 --
 
 Message: 1
 Date: Mon, 13 Jul 2015 11:42:43 -0700 (PDT)
 From: Karl Pitcher karl.pitc...@oracle.com
 To: support@pidgin.im
 Subject: Pidgin application is causing problems with my screen
resolution
 Message-ID: 2d8f3a5d-13dd-457e-b16d-b5df990763d0@default
 Content-Type: text/plain; charset=utf-8
 
 Hi,
 
 
 
 I'm not sure how this happened, but whenever I start Pidgin it makes my 
 screen flash and it changes my screen resolution from 1920x1080 to 800x600. 
 Once I'm able to change my screen resolution back to 1920x1080, my pidgin 
 application has an odd looking layout. Can you help me fix the problem or let 
 me know what is causing this?
 
 
 
 Thanks you
 
 
 
 HYPERLINK http://www.oracle.com/; \nOracle Karl Pitcher | Deal Manager, 
 Cloud Deal Management
 Phone: +1 406-414-8093
 
 
 
 
 -- next part --
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 https://pidgin.im/pipermail/support/attachments/20150713/e92f6182/attachment-0001.html
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 A non-text attachment was scrubbed...
 Name: image001.png
 Type: image/png
 Size: 1150 bytes
 Desc: not available
 URL: 
 https://pidgin.im/pipermail/support/attachments/20150713/e92f6182/attachment-0001.png
 
 --
 
 Message: 2
 Date: Mon, 13 Jul 2015 14:49:59 -0400
 From: Michael McConville mmcconvi...@mykolab.com
 To: Karl Pitcher karl.pitc...@oracle.com
 Cc: support@pidgin.im
 Subject: Re: Pidgin application is causing problems with my screen
resolution
 Message-ID: 20150713184959.ga26...@thinkpad.hsd1.pa.comcast.net
 Content-Type: text/plain; charset=utf-8
 
 On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote:
 I'm not sure how this happened, but whenever I start Pidgin it makes
 my screen flash and it changes my screen resolution from 1920x1080 to
 800x600. Once I'm able to change my screen resolution back to
 1920x1080, my pidgin application has an odd looking layout. Can you
 help me fix the problem or let me know what is causing this?
 
 Which operating system are you using? Which version?
 
 Which version of Pidgin are you using (go to Help - About in the main
 window)?
 
 Does Oracle use a custom Pidgin?
 
 
 
 --
 
 Message: 3
 Date: Mon, 13 Jul 2015 11:54:42 -0700 (PDT)
 From: Karl Pitcher karl.pitc...@oracle.com
 To: Michael McConville mmcconvi...@mykolab.com, Karl Pitcher
karl.pitc...@oracle.com
 Cc: support@pidgin.im
 Subject: RE: Pidgin application is causing problems with my screen
resolution
 Message-ID: 5576352c-f57d-4fe8-935e-b8e08f6bea7f@default
 Content-Type: text/plain; charset=utf-8
 
 Hi Michael,
 
 I'm using Windows 7 Professional and 
 Pidgin 2.10.9 (libpurple 2.10.9)
 
 I do not think that Oracle uses a custom Pidgin but I couldn't say for sure. 
 Is there any way for me to find out?
 
 
 Karl Pitcher | Deal Manager, Cloud Deal Management 
 Phone: +1 406-414-8093
 
 
 -Original Message-
 From: Michael McConville [mailto:mmcconvi...@mykolab.com] 
 Sent: Monday, July 13, 2015 12:50 PM
 To: Karl Pitcher
 Cc: support@pidgin.im
 Subject: Re: Pidgin application is causing problems with my screen resolution
 
 On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote:
 I'm not sure how this happened, but whenever I start Pidgin it makes 
 my screen flash and it changes my screen

Re: Support Digest, Vol 93, Issue 5

[Sebastian Collins]

This doesn't really aid triage, but I can see that this is a issue which
has been experienced by other users at least:

http://computers.findincity.net/view/635399295212048058991348/chrome-will-not-open-uri-handler-when-passed-as-argument

On Mon, May 11, 2015 at 5:00 PM, support-requ...@pidgin.im wrote:

 Send Support mailing list submissions to
 support@pidgin.im

 To subscribe or unsubscribe via the World Wide Web, visit
 https://pidgin.im/cgi-bin/mailman/listinfo/support
 or, via email, send a message with subject or body 'help' to
 support-requ...@pidgin.im

 You can reach the person managing the list at
 support-ow...@pidgin.im

 When replying, please edit your Subject line so it is more specific
 than Re: Contents of Support digest...


 Today's Topics:

1. Windows Pidgin Client and Spotify Desktop Client URL Handling
   (Sebastian Collins)
2. Re: Windows Pidgin Client and Spotify Desktop Client URL
   Handling (Adrien Rivard)


 --

 Message: 1
 Date: Mon, 11 May 2015 15:00:30 +0100
 From: Sebastian Collins sebastian.coll...@gmail.com
 To: support@pidgin.im
 Subject: Windows Pidgin Client and Spotify Desktop Client URL Handling
 Message-ID:
 CAFqnG00Qb3fZPf+PV9vdc0=
 93mpnyz9z6f0sy3j6zfhhj-9...@mail.gmail.com
 Content-Type: text/plain; charset=utf-8

 Hi,

 I have Chrome as my default browser which I want to maintain as such. If I
 am sent a Spotify URL in a buddy chat I would like to be able to click on
 the link and for it to then automatically launch my spotify desktop client.
 Is this possible?

 Currently if I am sent a spotify url in this manner when I click the link
 it launches chrome to display a blank tab. If I copy and paste the link
 directly into Chrome however it will then launch my Spotify desktop client
 but this manual cut and paste effort defeats the purpose.

 Any help here would be great.
 -- next part --
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 Message: 2
 Date: Mon, 11 May 2015 17:49:07 +0200
 From: Adrien Rivard adrien.riv...@gmail.com
 To: Sebastian Collins sebastian.coll...@gmail.com
 Cc: support@pidgin.im support@pidgin.im
 Subject: Re: Windows Pidgin Client and Spotify Desktop Client URL
 Handling
 Message-ID:
 CAPCUOdFZtZrjmqKwnEZN=drN-_gAc6VMhCdgmQj4xzfXD=
 w...@mail.gmail.com
 Content-Type: text/plain; charset=utf-8

 Hi,

 This is probably not a specific problem with Pidgin, but you can find the
 official instructions to do that here :

 https://support.spotify.com/us/learn-more/faq/#!/article/why-do-spotify-links-always-open-in-the-spotify-web-player



 On Mon, May 11, 2015 at 4:00 PM, Sebastian Collins 
 sebastian.coll...@gmail.com wrote:

  Hi,
 
  I have Chrome as my default browser which I want to maintain as such. If
 I
  am sent a Spotify URL in a buddy chat I would like to be able to click on
  the link and for it to then automatically launch my spotify desktop
 client.
  Is this possible?
 
  Currently if I am sent a spotify url in this manner when I click the link
  it launches chrome to display a blank tab. If I copy and paste the link
  directly into Chrome however it will then launch my Spotify desktop
 client
  but this manual cut and paste effort defeats the purpose.
 
  Any help here would be great.
 
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Re: setup issue

[Balázs Nagy]

It depends on the settings:
with require encryption or use encryption if available: not authorized
If old version ssl is used: SSL connection failed

I can ofc upload logs to pastebin if needed, just tell me what
settings should I try it with. :)

Balazs

2015-04-03 17:16 GMT+02:00 Dennis Carr dennistheti...@chez-vrolet.net:
 You've told us what you've tried, but what error are you getting?

 -Dennis


 On April 3, 2015 6:10:26 AM PDT, Balázs Nagy balaazs.n...@gmail.com
 wrote:

 Dear Support,

 Please help me, I can't log in into my google
 talk/hangouts/whateveritscurrentname acc with Pidgin.

 What I have already tried but with no success at all:

 - this: https://support.google.com/a/answer/49147?hl=en
 - advanced tab, encryption: tried to set to mandatory encryption,
 use encryption if can and use old version SSL options (sorry for
 the improper names :) )
 - set and unset server manually the talk.google.com
 - tried the 5222 and 5223 ports
 - DNS is good, DNS querys give back the proper names
 - in my google acc I have enabled the less secure app access

 I have tried all combination of the above, and ran out of ideas.
 I would thank for every meaningful comment.


 Regards,
 Balazs

 

 Support@pidgin.im mailing list
 Want to unsubscribe?  Use this link:
 https://pidgin.im/cgi-bin/mailman/listinfo/support


 --
 Sent from my Android device with K-9 Mail. Please excuse my brevity.

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Re: setup issue

[Dennis Carr]

On Sat, 4 Apr 2015 10:23:38 +0200
Balázs Nagy balaazs.n...@gmail.com wrote:

 It depends on the settings:
 with require encryption or use encryption if available: not
 authorized If old version ssl is used: SSL connection failed
 
 I can ofc upload logs to pastebin if needed, just tell me what
 settings should I try it with. :)

Google says to require encryption.  Try with that, do not select the
allow plaintext option, and let's see what's happening. 

Initial guess is bad password, but I need more information.

-Dennis

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setup issue

[Balázs Nagy]

Dear Support,

Please help me, I can't log in into my google
talk/hangouts/whateveritscurrentname acc with Pidgin.

What I have already tried but with no success at all:

- this: https://support.google.com/a/answer/49147?hl=en
- advanced tab, encryption: tried to set to mandatory encryption,
use encryption if can and use old version SSL options (sorry for
the improper names :) )
- set and unset server manually the talk.google.com
- tried the 5222 and 5223 ports
- DNS is good, DNS querys give back the proper names
- in my google acc I have enabled the less secure app access

I have tried all combination of the above, and ran out of ideas.
I would thank for every meaningful comment.


Regards,
Balazs

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Re: setup issue

[Dennis Carr]

You've told us what you've tried, but what error are you getting?

-Dennis


On April 3, 2015 6:10:26 AM PDT, Balázs Nagy balaazs.n...@gmail.com wrote:
Dear Support,

Please help me, I can't log in into my google
talk/hangouts/whateveritscurrentname acc with Pidgin.

What I have already tried but with no success at all:

- this: https://support.google.com/a/answer/49147?hl=en
- advanced tab, encryption: tried to set to mandatory encryption,
use encryption if can and use old version SSL options (sorry for
the improper names :) )
- set and unset server manually the talk.google.com
- tried the 5222 and 5223 ports
- DNS is good, DNS querys give back the proper names
- in my google acc I have enabled the less secure app access

I have tried all combination of the above, and ran out of ideas.
I would thank for every meaningful comment.


Regards,
Balazs

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Re: Google Talk for Google domains issue

[Jeff Sadowski]

On Fri, Feb 27, 2015 at 11:27 AM, Wade Smart wadesm...@gmail.com wrote:
 I have two domains with google apps and Ive not seen
 any problems. But Ive had the same issue  a while back.
 Just stopped working for a day - no idea why.
 --
 Registered Linux User: #480675
 Registered Linux Machine: #408606
 Linux since June 2005


I found my issue. My domain never before worked with pidgin.
I had to add SRV records to my domain specifically

_xmpp-client._tcp.@ 86400 IN SRV 5 0 5222 xmpp.l.google.com
_xmpp-client._tcp.@ 86400 IN SRV 20 0 5222 alt1.xmpp.l.google.com
_xmpp-client._tcp.@ 86400 IN SRV 20 0 5222 alt2.xmpp.l.google.com
_xmpp-client._tcp.@ 86400 IN SRV 20 0 5222 alt3.xmpp.l.google.com
_xmpp-client._tcp.@ 86400 IN SRV 20 0 5222 alt4.xmpp.l.google.com



 On Fri, Feb 27, 2015 at 12:20 PM, Jeff Sadowski jeff.sadow...@gmail.com 
 wrote:
 So yesterday I was connected to google talk when another employee said
 she could not connect. I disconnected and could not re-connect with
 google talk or with pidgin(Only with Hangouts). Because I was
 connected I suspect an authentication change for google domains. Other
 people reported that google talk was working fine. I tried with my
 regular google account @gmail.com and it works but on my google domain
 xyz.com the google account can no longer sign in.

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Google Talk for Google domains issue

[Jeff Sadowski]

So yesterday I was connected to google talk when another employee said
she could not connect. I disconnected and could not re-connect with
google talk or with pidgin(Only with Hangouts). Because I was
connected I suspect an authentication change for google domains. Other
people reported that google talk was working fine. I tried with my
regular google account @gmail.com and it works but on my google domain
xyz.com the google account can no longer sign in.

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Re: Google Talk for Google domains issue

[Wade Smart]

I have two domains with google apps and Ive not seen
any problems. But Ive had the same issue  a while back.
Just stopped working for a day - no idea why.
--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Fri, Feb 27, 2015 at 12:20 PM, Jeff Sadowski jeff.sadow...@gmail.com wrote:
 So yesterday I was connected to google talk when another employee said
 she could not connect. I disconnected and could not re-connect with
 google talk or with pidgin(Only with Hangouts). Because I was
 connected I suspect an authentication change for google domains. Other
 people reported that google talk was working fine. I tried with my
 regular google account @gmail.com and it works but on my google domain
 xyz.com the google account can no longer sign in.

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Re: having password issue with logging into Pidgin

[Michael Secord]

On 2/25/2015 2:40 PM Jeff Jones jeffrey.k.jo...@oracle.com said unto 
support@pidgin.im:

having password issue with logging into Pidgin

Is there a way to reset my password


Yes. Contact your IT department.


http://www.oracle.com/...

JEFF JONES |Manager

Oracle- Higher Education  Research

414-617-3234

Business Intelligence and Analytics

*...*



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Re: Google Talk email notification issue

[Pravin Pichad]

Hello guys,

I am using Pidgin to replace Google Talk client.
I have enabled email notification by modifying my account in Pidgin.
Now the issue is I don't get new email notifications, initially I had
discovered that in order to receive notifications I must minimize the
Pidgin program.
I did, I started receiving new mail notifications but after certain period
of time (may be half hour or one) it stops notifying of new emails.
Program seems to be working fine. When I quit it and login again then I get
notification.

I am on Windows 8.1 x64
Any solutions?
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Re: Support Digest, Vol 90, Issue 11

[d Brad g]

hey I have no idea what you're talking about. but thanks it. confirms my 
suspicions that Google is using my email for spamming and spoofing. So I will 
be put on blacklists. thanks.

Brad
Sent from Yahoo Mail on my Android Device

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RE: Support Digest, Vol 87, Issue 17

[Memisyazici, Aras]

Meredith,

Are you able to close pidgin at all? I've had a similar situation now for a 
week, and due to this issue ended up uninstalling the software and moving 
forward with Adium.

Given the amount of people complaining about this type of behavior, I'm 
wondering if the devs would now take our findings a bit more serious...

--Russ


 Original message 
From: support-requ...@pidgin.im
Date:11/12/2014 5:26 PM (GMT-05:00)
To: support@pidgin.im
Subject: Support Digest, Vol 87, Issue 17

Send Support mailing list submissions to
support@pidgin.im

To subscribe or unsubscribe via the World Wide Web, visit
https://pidgin.im/cgi-bin/mailman/listinfo/support
or, via email, send a message with subject or body 'help' to
support-requ...@pidgin.im

You can reach the person managing the list at
support-ow...@pidgin.im

When replying, please edit your Subject line so it is more specific
than Re: Contents of Support digest...


Today's Topics:

   1. Re: Pidgin on Windows Server (Dave Warren)
   2. Pidgin not working today (Heather Clark)
   3. Re: Pidgin not working today (Ethan Blanton)
   4. unable to connect (Bowman, Tim)
   5. Re: unable to connect (David Woolley)
   6. Re: Pidgin not working today (Chris Garriss)
   7. Windows not showing (Meredith Kurtz)


--

Message: 1
Date: Wed, 12 Nov 2014 11:09:41 -0800
From: Dave Warren da...@hireahit.com
To: support@pidgin.im
Subject: Re: Pidgin on Windows Server
Message-ID: 5463b075.3050...@hireahit.com
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

On 2014-11-11 18:45, ChO2 wrote:
 First of all, there is no such thing as a Windows server.

You might want to mention that to Microsoft, they seem to be making
boatloads of money selling server different Windows Server products,
which comprise a fairly substantial percentage of the base of installed
servers.

--
Dave Warren
http://www.hireahit.com/
http://ca.linkedin.com/in/davejwarren




--

Message: 2
Date: Wed, 12 Nov 2014 19:46:57 +
From: Heather Clark heat...@go4-email.com
To: 'support@pidgin.im' support@pidgin.im
Subject: Pidgin not working today
Message-ID:

52a12fcda5fd476590ae7582bb1db...@by2pr08mb111.namprd08.prod.outlook.com

Content-Type: text/plain; charset=us-ascii

We have been trying to sign into pidgin all day and it never loads.  Are you 
having system problems.


Heather Clark
Gopher for Recruiters
BlackDog Recruiting Software, Inc.
Support:  800.316.0852
Direct:  720.505.1327
Fax:  800.316.0852
heat...@go4.bz
supp...@go4.bz
http://www.go4recruitingsoftware.comhttp://www.go4recruitingsoftware.com/
http://recruitersoftware.blogspot.comhttp://recruitersoftware.blogspot.com/

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Message: 3
Date: Wed, 12 Nov 2014 15:18:17 -0500
From: Ethan Blanton e...@pidgin.im
To: Heather Clark heat...@go4-email.com
Cc: 'support@pidgin.im' support@pidgin.im
Subject: Re: Pidgin not working today
Message-ID: 20141112201817.ga8...@mail.kb8ojh.net
Content-Type: text/plain; charset=us-ascii

Heather Clark spake unto us the following wisdom:
 We have been trying to sign into pidgin all day and it never loads.
 Are you having system problems.

Pidgin is not a system.  You are using Pidgin, which is a software
package, to connect to some system.  You need to ask the maintainers
of that system.

Ethan



--

Message: 4
Date: Wed, 12 Nov 2014 21:24:12 +
From: Bowman, Tim tbow...@regionalcs.org
To: support@pidgin.im support@pidgin.im
Subject: unable to connect
Message-ID: 1bc1b9677e904c82b98bfc7468a5d...@rcs-ew.regionalcs.org
Content-Type: text/plain; charset=us-ascii

We are unable to connect here at our office. We are all using MSN accounts and 
no one had any problems on Monday. We were closed yesterday. We are not 
experiencing any other internet issues and we have not made any changes to our 
routers. We just see Available-connecting at the bottom of our Buddy list 
window.  Is there an issue with MSN accounts at this time?

Thanks,

Tim Bowman
Network Administrator
Regional Consolidated Services
336-629-5141

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Message: 5
Date: Wed, 12 Nov 2014 21:35:04 +
From: David Woolley for...@david-woolley.me.uk
To: Bowman, Tim tbow...@regionalcs.org,  support@pidgin.im
support@pidgin.im
Subject: Re: unable to connect
Message-ID: 5463d288.9030...@david-woolley.me.uk
Content-Type: text/plain; charset=windows-1252; format=flowed

On 12/11/14 21:24, Bowman, Tim wrote:
 We are unable to connect here at our office. We are all using MSN
 accounts

Re: Support Digest, Vol 87, Issue 17

[Ethan Blanton]

Memisyazici, Aras spake unto us the following wisdom:
 Are you able to close pidgin at all? I've had a similar situation now
 for a week, and due to this issue ended up uninstalling the software
 and moving forward with Adium.

Sounds like you're on OS X.  We recommend Adium on OS X, in fact.

 Given the amount of people complaining about this type of behavior,
 I'm wondering if the devs would now take our findings a bit more
 serious...

The behavior in the email you're referencing was a failure to
understand the Windows system tray icon behavior.  (I don't understand
it, either, I don't use Windows, so I can't help.)  It's not related
to whatever issues you're having.

What that has to do with taking things seriously, I don't know.  I
look forward to my paycheck, I guess.  :-P

Ethan

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Re: Office Communicator issue regarding font displays on terminating hosts

[Daniel Atallah]

On Wed, Nov 5, 2014 at 7:24 PM, Scott Canaga scan...@intermedia.net wrote:

 Hi



 I’ve got an interesting issue I’m not sure how to resolve.



 I use Pidgin to get around Lync 2013’s bloated UI. I’m experiencing an
issue with fonts. No matter what font I select (either using the
configuration under Tools - Preferences - Conversations - Font, or Tools
- Plugins - Pidgin GTK+ Theme Control (or Conversation Colors) the
display on the terminating machine (which is using Lync 2013) is a copy of
the end user’s font.



 Is this a known issue?



 To reiterate, Pidgin’s font selection doesn’t seem to negotiate with lync
properly. Pidgin displays inbound messages from me to my recipients as the
recipient’s font configuration and there doesn’t appear to be a way to fix
this by modifying the font.


This question should be directed to the Sipe folks (
http://sipe.sourceforge.net/).

-D
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Office Communicator issue regarding font displays on terminating hosts

[Scott Canaga]

Hi

I've got an interesting issue I'm not sure how to resolve.

I use Pidgin to get around Lync 2013's bloated UI. I'm experiencing an issue 
with fonts. No matter what font I select (either using the configuration under 
Tools - Preferences - Conversations - Font, or Tools - Plugins - Pidgin 
GTK+ Theme Control (or Conversation Colors) the display on the terminating 
machine (which is using Lync 2013) is a copy of the end user's font.

Is this a known issue?

To reiterate, Pidgin's font selection doesn't seem to negotiate with lync 
properly. Pidgin displays inbound messages from me to my recipients as the 
recipient's font configuration and there doesn't appear to be a way to fix this 
by modifying the font.

For example:

If my font is set to look like this

And my recipient's font looks like this

My font looks like this on the recipient's application (Lync 2013)

But not like this.

Scott Canaga
L2 Support Engineer - Intermedia Inc
Phone: 877-357-0750 Ext 8424
[intermedialogo]


Intermedia
3310 146th Place SE
Bellevue, Washington 98007
www.intermedia.nethttp://www.intermedia.net/ * Follow us on 
Twitterhttp://twitter.com/intermedia_net

Read our report on the SMB rogue access threat:
The Ex-Employee 
Menacehttp://www.intermedia.net/Reports/RogueAccess?utm_source=socialutm_medium=CorporateEmailSigutm_content=Reportutm_campaign=SSAppID

About Intermedia
Intermedia's Office in the 
Cloud(tm)http://www.intermedia.net/solutions/office-in-the-cloud delivers 
essential IT services for SMBs and the partners who serve them - including 
hosted Exchange, Hosted PBX, SecuriSync file sync and share, security, 
mobility, identity and access management, archiving, instant messaging, 
conferencing and more. Our services are all pre-integrated, managed from a 
single control panel, and backed by our famous worry-free 
experiencehttp://www.intermedia.net/support/worry-free.

With 60,000 customers, over one million users and 5,000 active partners, 
Intermedia is the world's largest one-stop shop for cloud IT. Learn more at 
Intermedia.nethttp://intermedia.net.



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may contain Intermedia.net Inc privileged, confidential and/or proprietary 
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Upgrade Issue - Windows Version

[Stu Parker]

I was upgraded to version 2.10.9 and now lost all of my contacts.  It's as
if the app was installed as a clean install.  Lost all of my account
settings and contacts.  Is this normal behavior?
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Re: Upgrade Issue - Windows Version

[Mark Doliner]

On Sun, Jul 13, 2014 at 6:19 AM, Stu Parker sparker2...@gmail.com wrote:
 Is this normal behavior?

If you obtained both the old and new version from our official sources
(e.g. by following a link from https://pidgin.im/) then no, that's not
normal behavior. Pidgin always retains settings when upgrading. It's
possible that if either the old or new version came from elsewhere
(e.g. a portable install), then the settings could be stored
elsewhere and would be adrift upon upgrade.

The official Pidgin builds look for settings in a .purple directory in
a standard location:
https://developer.pidgin.im/wiki/Using%20Pidgin#Whereismy.purpledirectory

Contacts are also cached in this same location... but note that most
of the major IM  services store your contact list server-side, so
Pidgin's local copy tends to be used to augment the official list with
additional info (aliases, merged contacts, last-seen timestamps, etc).

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Re: Upgrade Issue - Windows Version

[Mark Doliner]

On Sun, Jul 13, 2014 at 9:01 AM, Mark Doliner m...@kingant.net wrote:
 On Sun, Jul 13, 2014 at 6:19 AM, Stu Parker sparker2...@gmail.com wrote:
 if either the old or new version came from elsewhere
 (e.g. a portable install), then the settings could be stored
 elsewhere and would be adrift upon upgrade.

...and if this is the case you could probably just move the .purple
directory from the old location to the one where your current version
of Pidgin expects it to be.

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Fwd: Upgrade Issue - Windows Version

[Mark Doliner]

(add support to cc list)
(move devel to bcc list -- sorry devel, didn't mean to cc you)

-- Forwarded message --
From: Mark Doliner m...@kingant.net
Date: Sun, Jul 13, 2014 at 9:23 AM
Subject: Re: Upgrade Issue - Windows Version
To: Stu Parker sparker2...@gmail.com
Cc: Pidgin Devel Mailing List de...@pidgin.im


On Sun, Jul 13, 2014 at 9:07 AM, Stu Parker sparker2...@gmail.com wrote:
 I didn't do any upgrade to be honestI turned on the app and noticed that
 there was a new build number and all of my stuff was gone

Our official builds of Pidgin also don't auto-upgrade.

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Re: Upgrade Issue - Windows Version

[Mark Doliner]

On Sun, Jul 13, 2014 at 9:55 AM, Stu Parker sparker2...@gmail.com wrote:
 uh ohis there a way to downgrade then upgrade officially?

You could uninstall then reinstall an older version. For the official
builds this doesn't delete any of your settings. But also note that
this probably won't fix the problem, since all the official builds
look for your settings in the same location. And old versions are less
secure than the current version.

This story sounds weird. I'm imagining three scenarios:

1. This is a corporate computer managed by a central IT team at your
company. They chose to upgrade Pidgin on your computer. No idea what
happened to your settings.

2. You somehow have or had multiple versions of Pidgin installed at
the same time. Possibly an official build downloaded from a link off
of https://pidgin.im/ and possibly an unofficial or portable build
from elsewhere. Maybe you were previously running one of them and
you've now started running a different one.

3. You don't have an official build installed at all, just an
unofficial one from elsewhere. Maybe the unofficial one even includes
some sort of auto-updater.

In case #1, I suggest talking to your IT people. In cases #2 and #3, I suggest:
1. Uninstall Pidgin using Windows' standard add/remove software dialog.
2. Search your computer for any/all .purple directories. Find the one
you care about and put it in the standard location
(https://developer.pidgin.im/wiki/Using%20Pidgin#Whereismy.purpledirectory).
3. Download and install the newest version from
https://pidgin.im/download/windows/

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Window Docking / Maximize Issue

[Mike Smith]

Is there an open ticket for window docking / maximize issues?

When Pidgin is open it is effecting other applications by not allowing them to 
maximize to the full resolution of the monitory occupied by Pidgin.  Even if 
Pidgin is minimized, the other applications will not be allowed to maximize to 
the full resolution of the monitor.  Only if Pidgin is closed will the other 
applications be allowed to maximize to the full monitor resolution.

Version 2.10.9 (libpurple 2.10.9) running on Windows 8.1.  But, I've seen this 
issue with other versions of Windows.

Thanks

Mike
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Re: Window Docking / Maximize Issue

[Michael Secord]

  
  

On 6/6/2014 2:18 PM Mike Smith
  msm...@bankofkc.com said unto support@pidgin.im
  support@pidgin.im:


  
  
  
  
Is there an open ticket for window docking
  / maximize issues?

When Pidgin is open it is effecting other
  applications by not allowing them to maximize to the full
  resolution of the monitory occupied by Pidgin. Even if Pidgin
  is minimized, the other applications will not be allowed to
  maximize to the full resolution of the monitor. Only if
  Pidgin is closed will the other applications be allowed to
  maximize to the full monitor resolution.

Version 2.10.9 (libpurple 2.10.9) running
  on Windows 8.1. But, Ive seen this issue with other versions
  of Windows.

Thanks

Mike
  


You're likely seeing the result of the dockable buddy list. This can
be turned on/off in "Windows Pidgin Options" plugin. (Tools -
Plugins - Windows Pidgin Options -- Dockable Buddy List).

-Michael
  


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RE: Window Docking / Maximize Issue

[Mike Smith]

Thanks!

Mike Smith
NBKC
(913) 253-0126 | Direct
(913) 302-1945 | Mobile

From: Michael Secord [mailto:gizmokid2...@gmail.com]
Sent: Friday, June 6, 2014 1:22 PM
To: Mike Smith; support@pidgin.im
Subject: Re: Window Docking / Maximize Issue


On 6/6/2014 2:18 PM Mike Smith 
msm...@bankofkc.commailto:msm...@bankofkc.com said unto 
support@pidgin.immailto:support@pidgin.im 
support@pidgin.immailto:support@pidgin.im:
Is there an open ticket for window docking / maximize issues?

When Pidgin is open it is effecting other applications by not allowing them to 
maximize to the full resolution of the monitory occupied by Pidgin.  Even if 
Pidgin is minimized, the other applications will not be allowed to maximize to 
the full resolution of the monitor.  Only if Pidgin is closed will the other 
applications be allowed to maximize to the full monitor resolution.

Version 2.10.9 (libpurple 2.10.9) running on Windows 8.1.  But, I've seen this 
issue with other versions of Windows.

Thanks

Mike

You're likely seeing the result of the dockable buddy list. This can be turned 
on/off in Windows Pidgin Options plugin. (Tools - Plugins - Windows Pidgin 
Options -- Dockable Buddy List).

-Michael
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Custom smiley issue

[Tristan Pease]

Hi there,
I have what I think is a very basic question, but search as I might I can't
find the answer online.

What are the dimension and file size restrictions for custom smiley jpgs 
animated gifs? I'm running 2.10.3, and when I send various smileys I get a
chat error saying that an image was too large and wasn't included.

Thank you for your time,
Tristan
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window issue

[fasote]

Dear Sirs

I refuse to read fonts smaller than 10 pt so will not go through your boards 
but please help with this issue.

Win 7/Ubunut 12.04 dual boot system.. Pidgin works well in Ubuntu but not Win 
7. When I start Pidgin in Win7 it takes over the entire screen period, it does 
not just run neatly in a side window on the right hand side as it has always 
done but completely covers the entire screen.  When I use the minimize button 
it still is full width but 2-3 tall.  HIghly annoying.  Any help in this or do 
I just delete your program?
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Issue with Windows7 Maximize

[kevin . habel]

To whom it may concern,

I have been using Pidgin now for many years and really like this 
program.  Most recently,
I moved from XP to Windows 7 and began having problems with my windows not 
maximizing
correctly.  After some google research, I found that Pidgin was causing this 
issue
(http://answers.microsoft.com/en-us/windows/forum/windows_vista-desktop/window-is-maximized-but-not-to-full-screen-size/01a8300c-01b3-4fb2-bbeb-f396ef81c4b3?page=1)

It would be great if this could be resolved with a software update in 
the near future.


Thanks,


Kevin

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Re: Issue with Windows7 Maximize

[Daniel Atallah]

On Wed, Apr 9, 2014 at 1:27 PM,  kevin.ha...@schneider-electric.com wrote:

 To whom it may concern,

 I have been using Pidgin now for many years and really like this 
 program.  Most recently,
 I moved from XP to Windows 7 and began having problems with my windows not 
 maximizing
 correctly.  After some google research, I found that Pidgin was causing this 
 issue
 (http://answers.microsoft.com/en-us/windows/forum/windows_vista-desktop/window-is-maximized-but-not-to-full-screen-size/01a8300c-01b3-4fb2-bbeb-f396ef81c4b3?page=1)

 It would be great if this could be resolved with a software update in 
 the near future.

It sounds like you've enabled the Dockable Buddy List feature (it
isn't enabled by default) and it's either misbehaving or causing
unexpected behavior for you.
You can disable it accessing the Tools-Plugins menu from the buddy
list, then Configuring the Windows Pidgin Options plugin to disable
the Dockable Buddy List.

-D

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Re: Connection issue

[Mark Doliner]

Are you able to telnet to port chat.facebook.com on port 5222? This
doesn't seem like a Pidgin problem. This seems like something on your
network is blocking access to that host/port. I don't know of any
alternate way to login to Facebook over XMPP.

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Re: Having issue starting up

[Daniel Atallah]

On Mon, Nov 25, 2013 at 10:11 AM, Marilyn Montgomery 
marilyn.montgom...@oracle.com wrote:

 I have a Dell Latitude laptop using Windows 7, and have it plugged into a
over-sized external monitor for easier viewing.



 I have used Pidgin for years, and to start the program each weekday
morning, I would double-click on my Pidgin shortcut icon on my Desktop.
 The software would then display the chat rooms that I have set for
AutoJoin, and then a minute or two later, the Buddy List would appear on
the right side of my monitor (overlayed over existing Desktop icons).  The
Buddy List window always had the standard Minimize, Maximize, and Close
buttons in its upper right-hand corner, and I would always minimize the
List to my Status bar at the bottom of the screen so that I could access it
as needed during the day.



 Recently, I had to disconnect my laptop from the external monitor so that
I could take the laptop down to the office.  When I brought it home and
re-attached it to the external monitor, the start-up process suddenly
changed.  Now when I double-click on the Pidgin icon on my desktop in the
morning, the chat rooms appear as expected, but the Buddy List no longer
sits on top of existing Desktop icons, it shoves them over to the left and
far left of my screen, and the buttons in the upper right-hand corner have
changed.  Now I get only a Close icon (a very small one) -- the Minimize
and Maximize buttons are gone.



 The only workaround that I’ve found is to close the Buddy List, then
re-open it using the Pidgin icon in the Sys Tray.  The Minimize, Maximize,
and Close buttons appear normally in the upper right-hand corner of the
List, but it still pushes any underlying Desktop icons over to the left or
far left when it opens.



 I can’t find any settings related to this in the Preferences.  How can I
fix this?  It’s very annoying to have to move my Desktop icons back into
place each morning.


I think the behavior that you're describing is caused by the Dockable
Buddy List checkbox in the Windows Pidgin Options plugin.

-D
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Re: Having issue starting up

[Tres Finocchiaro]

Marilyn,

Per Daniel's email:


   1. Right click the pidgin icon in the system tray.
   2. Click Plugins
   3. Scroll down towards the bottom, click Windows Pidgin Options
   4. Double-click Windows Pidgin Options
   5. Unclick Dockable Buddy List

-Tres

- tres.finocchi...@gmail.com


On Mon, Nov 25, 2013 at 10:48 AM, Daniel Atallah datal...@pidgin.im wrote:




 On Mon, Nov 25, 2013 at 10:11 AM, Marilyn Montgomery 
 marilyn.montgom...@oracle.com wrote:
 
  I have a Dell Latitude laptop using Windows 7, and have it plugged into
 a over-sized external monitor for easier viewing.
 
 
 
  I have used Pidgin for years, and to start the program each weekday
 morning, I would double-click on my Pidgin shortcut icon on my Desktop.
  The software would then display the chat rooms that I have set for
 AutoJoin, and then a minute or two later, the Buddy List would appear on
 the right side of my monitor (overlayed over existing Desktop icons).  The
 Buddy List window always had the standard Minimize, Maximize, and Close
 buttons in its upper right-hand corner, and I would always minimize the
 List to my Status bar at the bottom of the screen so that I could access it
 as needed during the day.
 
 
 
  Recently, I had to disconnect my laptop from the external monitor so
 that I could take the laptop down to the office.  When I brought it home
 and re-attached it to the external monitor, the start-up process suddenly
 changed.  Now when I double-click on the Pidgin icon on my desktop in the
 morning, the chat rooms appear as expected, but the Buddy List no longer
 sits on top of existing Desktop icons, it shoves them over to the left and
 far left of my screen, and the buttons in the upper right-hand corner have
 changed.  Now I get only a Close icon (a very small one) -- the Minimize
 and Maximize buttons are gone.
 
 
 
  The only workaround that I’ve found is to close the Buddy List, then
 re-open it using the Pidgin icon in the Sys Tray.  The Minimize, Maximize,
 and Close buttons appear normally in the upper right-hand corner of the
 List, but it still pushes any underlying Desktop icons over to the left or
 far left when it opens.
 
 
 
  I can’t find any settings related to this in the Preferences.  How can I
 fix this?  It’s very annoying to have to move my Desktop icons back into
 place each morning.


 I think the behavior that you're describing is caused by the Dockable
 Buddy List checkbox in the Windows Pidgin Options plugin.

 -D

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Issue question

[Pishkur, Jeff]

Hello, has there been any issues with the Ctrl+F search function stopping 
working? We have several users here that have this issue all of the sudden.

Thanks for any info.

JP

Jeff Pishkur | IMT Help Desk | Information Media and Technology Dept. | Full 
Sail University
M 407.679.0100 x2320 | C 407.202.4592 | F 407.215.9497

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Re: Issue question

[Tres Finocchiaro]

Jeff,

Are you inquiring about CTRL+F on the buddy list or conversation window?
 Windows OS?

If you're speaking about the buddy list, it works for me in 2.10.7.  What
version are you running?

Once it has found the buddy in the list, you have to hit ESC or Enter
afterward.  If you don't, mouse and arrow navigation of the buddy list is
blocked (a pet peeve of mine, but I deal with it).  I believe this is
inherent to the GTK runtime that is used by Pidgin.

-Tres


- tres.finocchi...@gmail.com


On Mon, Nov 4, 2013 at 3:43 PM, Pishkur, Jeff jpish...@fullsail.com wrote:

  Hello, has there been any issues with the Ctrl+F search function
 stopping working? We have several users here that have this issue all of
 the sudden.



 Thanks for any info.



 JP



 Jeff Pishkur | IMT Help Desk | Information Media and Technology Dept. | Full
 Sail University
 M 407.679.0100 x2320 | C 407.202.4592 | F 407.215.9497



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Re: Issue question

[Tres Finocchiaro]

Jeff,

They cannot get anything to pop up when they hit ctrl+F at all in order to
 even search for the buddy, it doesn’t pop up the window anymore.


I just start typing and it will behave the same way by searching for a
buddy.  Can you try that?

- tres.finocchi...@gmail.com


On Mon, Nov 4, 2013 at 4:00 PM, Pishkur, Jeff jpish...@fullsail.com wrote:

  Hi Tres,



 Yes, the CTRL+F in the buddy list is where they are having the issue. It
 has been working just fine, all of the sudden 3 users have the same issue.
 I don’t believe we are on 2.10.7 but it’s just strange that the issue arose
 out of the blue.



 They cannot get anything to pop up when they hit ctrl+F at all in order to
 even search for the buddy, it doesn’t pop up the window anymore.



 Thanks



 ~JP



 *From:* Tres Finocchiaro [mailto:tres.finocchi...@gmail.com]
 *Sent:* Monday, November 04, 2013 3:54 PM
 *To:* Pishkur, Jeff
 *Cc:* support@pidgin.im
 *Subject:* Re: Issue question



 Jeff,



 Are you inquiring about CTRL+F on the buddy list or conversation window?
  Windows OS?



 If you're speaking about the buddy list, it works for me in 2.10.7.  What
 version are you running?



 Once it has found the buddy in the list, you have to hit ESC or Enter
 afterward.  If you don't, mouse and arrow navigation of the buddy list is
 blocked (a pet peeve of mine, but I deal with it).  I believe this is
 inherent to the GTK runtime that is used by Pidgin.



 -Tres




   - tres.finocchi...@gmail.com



 On Mon, Nov 4, 2013 at 3:43 PM, Pishkur, Jeff jpish...@fullsail.com
 wrote:

 Hello, has there been any issues with the Ctrl+F search function stopping
 working? We have several users here that have this issue all of the sudden.



 Thanks for any info.



 JP



 Jeff Pishkur | IMT Help Desk | Information Media and Technology Dept. | Full
 Sail University
 M 407.679.0100 x2320 | C 407.202.4592 | F 407.215.9497




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RE: Issue question

[Tres Finocchiaro]

Jeff,

Yes.
On Nov 4, 2013 4:24 PM, Pishkur, Jeff jpish...@fullsail.com wrote:

 Do you just click in the buddy list and start typing?

Yes.




 From: Tres Finocchiaro [mailto:tres.finocchi...@gmail.com]
 Sent: Monday, November 04, 2013 4:19 PM
 To: Pishkur, Jeff; support@pidgin.im
 Subject: Re: Issue question



 Jeff,



 They cannot get anything to pop up when they hit ctrl+F at all in order
to even search for the buddy, it doesn’t pop up the window anymore.



 I just start typing and it will behave the same way by searching for a
buddy.  Can you try that?


 - tres.finocchi...@gmail.com



 On Mon, Nov 4, 2013 at 4:00 PM, Pishkur, Jeff jpish...@fullsail.com
wrote:

 Hi Tres,



 Yes, the CTRL+F in the buddy list is where they are having the issue. It
has been working just fine, all of the sudden 3 users have the same issue.
I don’t believe we are on 2.10.7 but it’s just strange that the issue arose
out of the blue.



 They cannot get anything to pop up when they hit ctrl+F at all in order
to even search for the buddy, it doesn’t pop up the window anymore.



 Thanks



 ~JP



 From: Tres Finocchiaro [mailto:tres.finocchi...@gmail.com]
 Sent: Monday, November 04, 2013 3:54 PM
 To: Pishkur, Jeff
 Cc: support@pidgin.im
 Subject: Re: Issue question



 Jeff,



 Are you inquiring about CTRL+F on the buddy list or conversation window?
 Windows OS?



 If you're speaking about the buddy list, it works for me in 2.10.7.  What
version are you running?



 Once it has found the buddy in the list, you have to hit ESC or Enter
afterward.  If you don't, mouse and arrow navigation of the buddy list is
blocked (a pet peeve of mine, but I deal with it).  I believe this is
inherent to the GTK runtime that is used by Pidgin.



 -Tres




 - tres.finocchi...@gmail.com



 On Mon, Nov 4, 2013 at 3:43 PM, Pishkur, Jeff jpish...@fullsail.com
wrote:

 Hello, has there been any issues with the Ctrl+F search function stopping
working? We have several users here that have this issue all of the sudden.



 Thanks for any info.



 JP



 Jeff Pishkur | IMT Help Desk | Information Media and Technology Dept. |
Full Sail University
 M 407.679.0100 x2320 | C 407.202.4592 | F 407.215.9497




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Re: Language compatibility issue

[David Woolley]

On 31/10/13 02:21, Sai Ganesh Popuri wrote:


I have installed Google Input Tools
http://www.google.co.in/inputtools/windows/. It has been working fine
in all windows applications(Please refer screenshot taken on Notepad on
right side in attached image). But in Pidgin chat(i am using 2.10.6),
the language text(Telugu) is getting distorted. Can you please let me
know if there is any configuration needed to make Pidgin support
multiple languages ?


Unfortunately, I believe the problem lies in GTK+, the GUI widgets 
library, not in Pidgin itself.  In general Pidgin does support multiple 
languages, but it will delegate this level of formatting to GTK.  GTK+ 
is used by a lot of open source software.


Although the screen shot isn't very clear, I assume that there is a 
problem with ligatures or with vowels that are written before the 
preceding consonant group.


Just in case your other applications are doing their own Indic script 
support, you should make sure that complex scripts support is installed 
in Windows (you didn't actually identify the OS).


If you are using Pidgin as part of your work with Oracle, you would 
probably be better off contacting their IT department, who should then 
be able to consult this list at a more technical level, if they are 
unable to solve the problem themselves.  Although this problem doesn't 
seem to be Oracle specific, this list gets a lot of requests from Oracle 
employees that can only be handled by Oracle's IT department, because 
they relate to the operation of Oracle's internal servers.


Ultimately it was their responsibility to evaluate the suitability of 
Pidgin, and, as it is open source, they have the option of improving, or 
adapting it, themselves, ideally contributing the results back to the 
community.




FYI Previous mail with screenshot failed as it is more than 100KB. So
compressed the image.


If you use PNG and avoid any JPEG intermediates or photograpy, you 
should be able to get a screenshot, or at least a single window within 
the size limit without any loss of detail, although personally I am not 
a fan of large attachments on mailing lists.



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Language compatibility issue

[Sai Ganesh Popuri]

Hi,

I have installed Google Input Tools 
http://www.google.co.in/inputtools/windows/. It has been working fine 
in all windows applications(Please refer screenshot taken on Notepad on 
right side in attached image). But in Pidgin chat(i am using 2.10.6), 
the language text(Telugu) is getting distorted. Can you please let me 
know if there is any configuration needed to make Pidgin support 
multiple languages ?


FYI Previous mail with screenshot failed as it is more than 100KB. So 
compressed the image.


--
Thanks  Regards
Sai Ganesh Popuri
Office: +91-40-660-54344
Mobile: +91-789-3434-646
Application Engineer
Oracle India Pvt Ltd

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Re: QZ Print issue

[Tres Finocchiaro]

Paris,

That is a good question.

It's all done within the jnlp now.  You can open it with a text editor to
see where the jar is referenced. You can't change it or rename it since
it's verified against a digitally signed version contained inside
qz-print.jar called JNLP-INF/APPLICATION.JNLPhttp://i.imgur.com/IB3uWP2.png
.

-Tres



*Tres Finocchiaro*
Owner, QZ Industries, LLC
supp...@qzindustries.com



On Thu, Oct 24, 2013 at 10:32 AM, Baughman, Paris 
paris.baugh...@hydratight.com wrote:

  Hi Tres

 Thanks for your prompt reply, its very much appreciated



 A question :  If we remove the archive attribute, how does the application
 know where the qz print jar file is ?  Previously, using jzebra, we used
 the archive attribute to tell where the jar file is located ( or so I
 thought ?.. )



 thanks



 *Paris Baughman*

 Software Developer



 [image: Description: HT_logo (Small)] http://www.hydratight.com/



 *www.hydratight.com*

 * *





 *From:* tres.finocchi...@gmail.com [mailto:tres.finocchi...@gmail.com] *On
 Behalf Of *Tres Finocchiaro
 *Sent:* 24 October 2013 15:28
 *To:* Baughman, Paris; supp...@qzindustries.com
 *Subject:* Re: QZ Print issue



 Paris,



1. I would recommend removing the archive attribute as it is not
supported using the JNLP method.
2. Using the Java Control Panel, clear your cache as the old jnlp file
may be residual. *Delete it manually http://i.imgur.com/Fa8F70g.png* from
the Java Control Panel.
3. Also, this may be irrelevant, but I see you have nested double
quotes at @Url.Content.
4. Last, a trick for forcing the latest JNLP is to put some characters
after it (the JavaScirpt timestamp works well for this, but you can use
anything).
*param name=jnlp_href value=qz-print_jnlp.jnlp?test /*



 -Tres




 *Tres Finocchiaro*
 Owner, QZ Industries, LLC
 supp...@qzindustries.com



 On Thu, Oct 24, 2013 at 8:59 AM, Baughman, Paris 
 paris.baugh...@hydratight.com wrote:

 Hi

 I need some help with regards to making the jar file work correctly



 I have added the jar and jnlp file to my project and also added the applet
 markup as follows :-



 applet name=qz archive=@Url.Content(~/Applet/qz-print.jar) code
 =qz.PrintApplet.class width=55 height=55

 param name=jnlp_href value=qz-print_jnlp.jnlp /

 param name=cache_option value=plugin/

 /applet



 And when I open my application I get the following message :



 CacheEntry[
 http://localhost:26070/DMS/en/WorkPackManager/Edit/qz-print_jnlp.jnlp]:
 updateAvailable=false,lastModified=Thu Jan 01 01:00:00 GMT 1970,length=11961

 JNLParseException[ Could not parse launch file. Error at line 61.]

 at com.sun.javaws.jnl.XMLFormat.throwNewException(Unknown
 Source)

 at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)

 at
 com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at
 com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at
 com.sun.javaws.jnl.LaunchDescFactory._buildDescriptor(Unknown Source)

 at
 com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at
 com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at sun.plugin2.applet.JNLP2Manager.initialize(Unknown
 Source)

 at sun.plugin2.main.client.PluginMain.initManager(Unknown
 Source)

 at sun.plugin2.main.client.PluginMain.access$200(Unknown
 Source)

 at sun.plugin2.main.client.PluginMain$2.run(Unknown Source)

 at java.lang.Thread.run(Unknown Source)

 Error while initializing manager: JNLParseException[ Could not parse
 launch file. Error at line 61.], bail out



 Is something else I need to do in order to set it up correctly ?



 regards



 *Paris Baughman*

 Software Developer



 [image: Description: HT_logo (Small)] http://www.hydratight.com/



 *www.hydratight.com*








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Re: Support Digest, Vol 74, Issue 20

[Tapas Ray [Gmail]]

Mark,

Tt worked! Thank you so much! I really appreciate your help!!

Tapas

On 18 October 2013 21:30,  support-requ...@pidgin.im wrote:
 Send Support mailing list submissions to
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 Today's Topics:

1. Re: Files Transfer Proxy (Mark Doliner)
2. Re: Integrating Gmail chat (Mark Doliner)
3. Re: Integrating Gmail chat (Mark Doliner)


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 Message: 1
 Date: Fri, 18 Oct 2013 00:21:13 -0700
 From: Mark Doliner m...@kingant.net
 To: Sherly Hunter sherlyhun...@yahoo.com
 Cc: support@pidgin.im support@pidgin.im
 Subject: Re: Files Transfer Proxy
 Message-ID:
 CAPZ8mV56u5PTUHv4UBgmpD7i6J=fbyBtLM=xmq52tzgwmv3...@mail.gmail.com
 Content-Type: text/plain; charset=UTF-8

 On Thu, Oct 10, 2013 at 7:49 AM, Sherly Hunter sherlyhun...@yahoo.com wrote:
 I would like to ask what is the Proxy Transfer Files on Pidgin? and can I
 disable it?

 Is this on the Advanced tab when modifying the settings for an XMPP
 account? If so, I believe this is an optional proxy server that can be
 used to assist in sending or receiving a file, in the case where the
 sender and receiver and unable to establish a connection directly to
 each other e.g. due to both being behind firewalls or home routers.

 I believe you can disable it by leaving the field empty (deleting the value).



 --

 Message: 2
 Date: Fri, 18 Oct 2013 00:24:15 -0700
 From: Mark Doliner m...@kingant.net
 To: Tapas Ray [Gmail] tapasr...@gmail.com
 Cc: support@pidgin.im support@pidgin.im
 Subject: Re: Integrating Gmail chat
 Message-ID:
 capz8mv5xs1s7dsk9mlyywxaq88g6jgshnqzox9mz93wgpta...@mail.gmail.com
 Content-Type: text/plain; charset=UTF-8

 On Fri, Oct 11, 2013 at 1:29 AM, Tapas Ray [Gmail] tapasr...@gmail.com 
 wrote:
 Hello! I have integrated Facebook chat with Pidgin without a hitch,
 but Gmail chat refuses to be authenticated. I am using the correct
 username and password. Please help!

 Hi Tapas. Do you get an error message? What does it say?

 Note that if two factor authentication is enabled for your Gmail
 account then you'll need to generate an application specific password
 from https://accounts.google.com/IssuedAuthSubTokens?hide_authsub=1
 and use that to connect.



 --

 Message: 3
 Date: Fri, 18 Oct 2013 00:49:17 -0700
 From: Mark Doliner m...@kingant.net
 To: Tapas Ray [Gmail] tapasr...@gmail.com
 Cc: support@pidgin.im support@pidgin.im
 Subject: Re: Integrating Gmail chat
 Message-ID:
 CAPZ8mV4+UwWx9QNZ59gT5=-g0ba3utz+x+ge27wbxk0ksgk...@mail.gmail.com
 Content-Type: text/plain; charset=UTF-8

 On Fri, Oct 18, 2013 at 12:44 AM, Tapas Ray [Gmail] tapasr...@gmail.com 
 wrote:
 Thanks for your response. When I click on the 'Re-enable' button in
 Pidgin, the error message says Not authorized.

 That sounds like the standard incorrect username or password error.
 Are you sure you're using the correct credentials? (And using an
 application-specific password if using two factor authentication.)



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Re: Support Digest, Vol 74, Issue 9

[Tim Barnes]

Heads- Up for others:  I got online tonight and pidgin 2.10.7 (latest  version) 
was FREAKING out with all Yahoo accounts SSL certificates not  matching.  So 
anyone still using Pidgin is probably losing their minds.   I luckily still had 
version 2.10.6 on another machine that presented  the option to accept the new 
certificate and everything was fine.  So I  installed the older version on my 
Main machine so I am back in business.  That's the only fix I have seen so far. 
Make sure if anyone asks to  tell them to back up their pidgin folder FIRST so 
they don't  accidentally lose all their chat history. 




On Wednesday, October 9, 2013 11:46 PM, support-requ...@pidgin.im 
support-requ...@pidgin.im wrote:
 
Send Support mailing list submissions to
    support@pidgin.im

To subscribe or unsubscribe via the World Wide Web, visit
    http://pidgin.im/cgi-bin/mailman/listinfo/support
or, via email, send a message with subject or body 'help' to
    support-requ...@pidgin.im

You can reach the person managing the list at
    support-ow...@pidgin.im

When replying, please edit your Subject line so it is more specific
than Re: Contents of Support digest...


Today's Topics:

   1. Re: Error trying to connect to yahoo (Wade Smart)
   2. yahoo (David Singleton)


--

Message: 1
Date: Wed, 9 Oct 2013 21:09:33 -0500
From: Wade Smart wadesm...@gmail.com
Cc: support@pidgin.im support@pidgin.im
Subject: Re: Error trying to connect to yahoo
Message-ID:
    CAK3k1ZGZWQkJW8iaHEADhtdvohMhN7jsb8MZiJ=drw+xp7w...@mail.gmail.com
Content-Type: text/plain; charset=utf-8

-- 
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Wed, Oct 9, 2013 at 9:02 PM, David B davesli...@outlook.com wrote:

 When attempting to connect to yahoo I get the following error message:




 I made sure that I have the lastest version installed which is Pidgin
 2.10.7 (libpurple 2.10.7)...

 I know others that are having the same problem...



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I saw that myself last week but it was only for a day and then it went away.
And it was only on my windows system, not on Ubuntu.
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--

Message: 2
Date: Wed, 9 Oct 2013 20:46:01 -0700
From: David Singleton rambo...@gmail.com
To: support@pidgin.im
Subject: yahoo
Message-ID:
    cabvr7vfpqb0pqcw8pxza3ye9tdmpm_ur+nwzw-3rje63e2f...@mail.gmail.com
Content-Type: text/plain; charset=utf-8

Suddenly I am gettin certificate error messages when trying to login to
yahoo instant messenger, I am using the latest version of pidgin, any other
ideas?
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Display name issue

[Santhosh Thottunkal]

Hello Sir / Madam,

I am using Pidgin messenger, and it is a good program. But one problem I 
am facing is: when I send a message, rather than my name it appears 
something like this: -102002125168...@chat.facebook.com/spGnGhkp. And it 
is not that good to see. How to remove it that way and show my name / 
user ID instead? Also, when the other person sends me msgs, something 
similar happens.


Please reply, and it will be appreciated much.

Regards.
Santhosh___
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Re: Display name issue

[Cristian-Petru]

Under Accounts settings, for FB account, cick Modify and put what you want
in 'Local alias'.
regards,


On Fri, Sep 13, 2013 at 10:00 AM, Santhosh Thottunkal 
thottun...@hotmail.com wrote:

  Hello Sir / Madam,

 I am using Pidgin messenger, and it is a good program. But one problem I
 am facing is: when I send a message, rather than my name it appears
 something like this: -102002125168...@chat.facebook.com/spGnGhkp. And it
 is not that good to see. How to remove it that way and show my name / user
 ID instead? Also, when the other person sends me msgs, something similar
 happens.

 Please reply, and it will be appreciated much.

 Regards.
 Santhosh

 ___
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 Want to unsubscribe?  Use this link:
 http://pidgin.im/cgi-bin/mailman/listinfo/support




-- 
Cristian-Petru Pencov
IT Specialist

Timisoara, Romania
+4 0721-202989
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Re[2]: Display name issue

[Santhosh Thottunkal]

Dear Cristian Petru,

Yes, it worked. Many thanks for the support. It was quick.

Regards.
Santhosh

-- Original Message --
From: Cristian-Petru pen...@gmail.com
To: Santhosh Thottunkal thottun...@hotmail.com
Cc: support support@pidgin.im
Sent: 9/13/2013 1:48:51 PM
Subject: Re: Display name issue
Under Accounts settings, for FB account, cick Modify and put what you 
want in 'Local alias'.

regards,


On Fri, Sep 13, 2013 at 10:00 AM, Santhosh Thottunkal 
thottun...@hotmail.com wrote:

Hello Sir / Madam,

I am using Pidgin messenger, and it is a good program. But one problem 
I am facing is: when I send a message, rather than my name it appears 
something like this: -102002125168...@chat.facebook.com/spGnGhkp. And 
it is not that good to see. How to remove it that way and show my name 
/ user ID instead? Also, when the other person sends me msgs, 
something similar happens.


Please reply, and it will be appreciated much.

Regards.
Santhosh
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Re[2]: Display name issue

[Santhosh Thottunkal]

One more question: In the chat window, is it possible to select a 
particular font to type in?


-- Original Message --
From: Cristian-Petru pen...@gmail.com
To: Santhosh Thottunkal thottun...@hotmail.com
Cc: support support@pidgin.im
Sent: 9/13/2013 1:48:51 PM
Subject: Re: Display name issue
Under Accounts settings, for FB account, cick Modify and put what you 
want in 'Local alias'.

regards,


On Fri, Sep 13, 2013 at 10:00 AM, Santhosh Thottunkal 
thottun...@hotmail.com wrote:

Hello Sir / Madam,

I am using Pidgin messenger, and it is a good program. But one problem 
I am facing is: when I send a message, rather than my name it appears 
something like this: -102002125168...@chat.facebook.com/spGnGhkp. And 
it is not that good to see. How to remove it that way and show my name 
/ user ID instead? Also, when the other person sends me msgs, 
something similar happens.


Please reply, and it will be appreciated much.

Regards.
Santhosh

___
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--
Cristian-Petru Pencov
IT Specialist

Timisoara, Romania
+4 0721-202989___
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Re: Re[2]: Display name issue

[Cristian-Petru]

Suppose you use Windows version and latest version of Pidgin, in chat
window you can find menu Font. Choose 'Font face'. This setting is per
user.

If you want to have custom font Globally, go to Tools/ Preferences/
Conversation and, under the Font setting, set up your font. This setting
will appear every time you chat with somebody.

regards,


On Fri, Sep 13, 2013 at 12:48 PM, Santhosh Thottunkal 
thottun...@hotmail.com wrote:

  One more question: In the chat window, is it possible to select a
 particular font to type in?

 -- Original Message --
 From: Cristian-Petru pen...@gmail.com
 To: Santhosh Thottunkal thottun...@hotmail.com
 Cc: support support@pidgin.im
 Sent: 9/13/2013 1:48:51 PM
 Subject: Re: Display name issue

  Under Accounts settings, for FB account, cick Modify and put what you
 want in 'Local alias'.
 regards,


 On Fri, Sep 13, 2013 at 10:00 AM, Santhosh Thottunkal 
 thottun...@hotmail.com wrote:

  Hello Sir / Madam,

 I am using Pidgin messenger, and it is a good program. But one problem I
 am facing is: when I send a message, rather than my name it appears
 something like this: -102002125168...@chat.facebook.com/spGnGhkp. And it
 is not that good to see. How to remove it that way and show my name / user
 ID instead? Also, when the other person sends me msgs, something similar
 happens.

 Please reply, and it will be appreciated much.

 Regards.
 Santhosh

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 http://pidgin.im/cgi-bin/mailman/listinfo/support




 --
 Cristian-Petru Pencov
 IT Specialist

 Timisoara, Romania
 +4 0721-202989




-- 
Cristian-Petru Pencov
IT Specialist

Timisoara, Romania
+4 0721-202989
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