Re: [swinog] Domain grabbing: nextra.ch

2003-10-03 Thread Matthias Hertzog
Hello Fredy!

Simple answer: We're not allowed to do so, since the legal department of
T-Systems is not willing to spread the information to the public. Thy don't
release any press informations when they are selling or dropping something,
they only inform about new customers and takeovers.

You're right, the good old nextra days are gone, but we at mhs (together
with a few very close friends from the ex nextra team) try to keep this
spirit alive.

Best wishes,
Matthias


- Original Message - 
From: Fredy Kuenzler [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, October 03, 2003 7:41 AM
Subject: Re: [swinog] Domain grabbing: nextra.ch


 Matthias Hertzog wrote:
  I'm now an official member of this mailing list.

 Welcome to SwiNOG! Hope you already made a mark in your agenda:
 http://www.swinog.ch/meetings/swinog7/index.asp ...

  But first things first...

 [snip]

  I hope to have pointed everything out. For additional questions,
  please contact me.

 Fair enough. But why don't you state all this on an intermediate website
 at http://www.nextra.ch/ before forwarding to your own? This would make
 it clear. I guess many people still don't know that Nextra has passed
 away. Sad, anyway - remember old days of Swinog #1 ... cute and cosy in
 a small room at Hotel Alfa ... thanks Phil @ Nextra, you made it all
 possible.

 http://www.swinog.ch/meetings/swinog1/index.asp

 F.

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Re: [swinog] Domain grabbing: nextra.ch

2003-10-03 Thread Erich Hohermuth
On Friday 03 October 2003 09:18, Matthias Hertzog wrote:
 so. In this particular case, the switch helpdesk was not available, all

Normaly as an ISP you have a Switch Key Account Manager. I have good 
experience in the past with this solution, even bulkupdates are possible.

Cheers
Erich

-- 
* Erich Hohermuth IP Engineer - SolNet (AS 9044) PGPKEY-46A08FCB *


pgp0.pgp
Description: signature


Re: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Nik Hug
 Since I got bounces from @nextra.ch, I thought of checking this domain
 at nic.ch, and surprise surprise:

 http://www.switch.ch/id/search-domain.html?dom_id=nextra.ch


A customer (had a hosting contract with nextra for his domain) told me some
week ago that mhs changed his switch password without any notice nor
permission. The dns-change wasn't made with a sammelantrag from switch. As
I saw, mhs made a reqeust to get a lost password for this domain at switch
and then grabbed the switch mail from the customers inbox   not very
nice from my point of view.

greetings

nik




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Re: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Andre Oppermann
Christof Roduner wrote:
 
  Since I got bounces from @nextra.ch, I thought of
  checking this domain at nic.ch, and surprise surprise:
 
  http://www.switch.ch/id/search-domain.html?dom_id=nextra.ch
 
 I wouldn't call this domain grabbing. AFAIK, MHS took over Nextra's
 nameservers and operates them on behalf of T-Systems Schweiz, which is the
 successor of Nextra Schweiz. (T-Systems Schweiz is SOLPA, nowadays...
 complicated...)

Nope. T-Systems Schweiz is still T-Systems Schweiz. Only the T-Systems
Multilink Division has been sold to SOLPA. When Telenor gave up
Switzerland they sold Nextra to Multilink. And now T-Systems has
given up Multilink.

Yes, I'm confused myself...

-- 
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Re: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Viktor Steinmann
Reading mails from a customers inbox as an ISP is not only not nice - it's 
not allowed by law if you can prove that fact, you can sue them...

Cheers,
Viktor

On Thursday 02 October 2003 13:17, Nik Hug wrote:
  Since I got bounces from @nextra.ch, I thought of checking this domain
  at nic.ch, and surprise surprise:
 
  http://www.switch.ch/id/search-domain.html?dom_id=nextra.ch

 A customer (had a hosting contract with nextra for his domain) told me some
 week ago that mhs changed his switch password without any notice nor
 permission. The dns-change wasn't made with a sammelantrag from switch.
 As I saw, mhs made a reqeust to get a lost password for this domain at
 switch and then grabbed the switch mail from the customers inbox   not
 very nice from my point of view.

 greetings

 nik




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AW: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Roman Hochuli
 Reading mails from a customers inbox as an ISP is not only 
 not nice - it's not allowed by law if you can prove
 that fact, you can sue them...

AFAIK according Datenschutzgesetz it's for administrative reasons allowed to look 
into users data (tracking down error and stuff like that) but you are neither  allowed 
to give those informations away nor use them for yourself.

-- 
Kind regards,
Roman Hochuli
CCNP, CQS Cable

GPS-Technik AG
Zürcherstrasse 139
8952 Schlieren
Switzerland
Tel +41-1-7329977
Fax +41-1-7311840
X-NCC-RegID: ch.gps


While talking a little bit annoyed about taxes:
...at least it does not make addicted.
   -- 2002, Andre Wieler
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RE: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Steven Glogger
you can do a 'sammelantrag' without getting or using any customers
id/password @ switch.
i used this way also to migrate more than 100 domains at once (lets say
change technical holder, etc.)

but if the looked into the mailbox: not very nice...

-steven

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
 Behalf Of Viktor Steinmann
 Sent: Thursday, October 02, 2003 1:31 PM
 To: [EMAIL PROTECTED]
 Subject: Re: [swinog] Domain grabbing: nextra.ch


 Reading mails from a customers inbox as an ISP is not only not
 nice - it's
 not allowed by law if you can prove that fact, you can sue them...

 Cheers,
 Viktor

 On Thursday 02 October 2003 13:17, Nik Hug wrote:
   Since I got bounces from @nextra.ch, I thought of checking this domain
   at nic.ch, and surprise surprise:
  
   http://www.switch.ch/id/search-domain.html?dom_id=nextra.ch
 
  A customer (had a hosting contract with nextra for his domain)
 told me some
  week ago that mhs changed his switch password without any notice nor
  permission. The dns-change wasn't made with a sammelantrag
 from switch.
  As I saw, mhs made a reqeust to get a lost password for this domain at
  switch and then grabbed the switch mail from the customers
 inbox   not
  very nice from my point of view.
 
  greetings
 
  nik
 
 
 
 
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Re: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Fredy Kuenzler
Roger Schmid wrote:

i hope somebody from sSwitcht is a member of this list, 
at least noone from mhs is on this list. Anyone in contact to them? 
Maybe they should be pointed to this thread - they might have an 
explanation.

F.

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AW: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Steven Glogger
hi matthias

thank you for writing an official statement. i hope - as it is for me - that
now everything cleared up.

greetings

steven

ps: welcome to swinog ;-)

 -Ursprüngliche Nachricht-
 Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
 Auftrag von Matthias Hertzog
 Gesendet: Donnerstag, 2. Oktober 2003 23:57
 An: [EMAIL PROTECTED]
 Betreff: Re: [swinog] Domain grabbing: nextra.ch


 Hi Folks!

 I'm now an official member of this mailing list. I've got some
 mails in the
 past, but those are from the times when nextra.ch domain (and company) was
 operating a different way than it does today. Thanks to Christof
 Roduner and
 Christian Robyr (Ex Nextra) for forwarding messages from SWINOG to me.

 But first things first...

 - T-Systems purchased Nextra about 2 years ago. They've migrated
 the network
 and took over some leased line customers to their network.
 - T-Systems informed all ex-nextra customers by letter about the
 discontinuation of the hosting an messaging services in summer 2002.
 - mhs took over the hosting and messaging customers by end of 2002 from
 T-Systems. In fact, we've got some infrastructure and a list of customer
 addresses.
 - mhs sent letters (paperwork) to all the customers and informed
 them about
 the changes in december 2002.
 - mhs contacted all hosting customers either by mail and/or phone
 about the
 planned migration.
 - mhs sent mails to all customers still having delegated some domains to
 ns1.nextra.ch and/or ns2.nextra.ch during january 2003 - may 2003.
 - mhs requested several technical contacts at www.nic.ch to force a
 reaction from customers who still have not changed their
 nameservers to get
 in position to change nameservers from nsX..nextra.ch to dnsX.mhs.ch. This
 succeeded in most of tha cases.  (100% success on domains delegated
 primary to those nameservers, 90% for secondary domains.

 The current situation is:

 - mhs is still running ns1.nextra.ch and ns2.nextra.ch since about 50
 customers still have delegated domains to those servers. This service will
 be stopped by end of 2003.
 - mhs is currently (legally and officialy) holder of the domain nextra.ch.
 We are under contract with T-Systems to continue running the nameservers
 until end of 2003.
 - by 1.1.2004, mhs will pass back the domain nextra.ch to the
 current holder
 of the Markenrechte of Nextra
 - Nextra (Schweiz) AG is currently under Liquidation by a bern
 based trust
 company.
 - All ex-nextra customers either have found a new solution for hosting and
 messaging or hve migrated the installation to our services. (www.mhs.ch).
 - Mails to @nextra.ch will be bounced with one exception:
 [EMAIL PROTECTED] will reach me. This account is currently used for
 testing.
 - mhs did NOT illegally grabbed the domain name nextra.ch. We did
 not in the
 past and will not in the future.

 I hope to have pointed everything out. For additional questions, please
 contact me.

 Best wishes,
 Matthias Hertzog, [EMAIL PROTECTED] AG
 http://www.mhs.ch

 BTW: Christian Robyr, please correct me if i've forgotten anything in my
 mail.

 M.H.



 -
 From: Fredy Kuenzler [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Thursday, October 02, 2003 12:19 PM
 Subject: [swinog] Domain grabbing: nextra.ch


  Since I got bounces from @nextra.ch, I thought of checking this domain
  at nic.ch, and surprise surprise:
 
  http://www.switch.ch/id/search-domain.html?dom_id=nextra.ch
 
  F.
 
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Re: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Nik Hug
Hi Matthias,

I will forward your message to this customer - maybe you can clear this
direct with him. As far as I know he's on vacation at the moment and he has
nothing to do with wine or so  maybe there was a second case? ... Anyway
(the reason why this answer sent via swinog):
I think grabbing switch-passwords from a customers inbox or mail-queue is
never good practics under any circumstances.
Switch has a good support-desk with very helpful people and we always got
transparent solutions on this way  - also in urgent cases.

greetings

nh


- Original Message - 
From: Matthias Hertzog [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, October 03, 2003 12:27 AM
Subject: Re: [swinog] Domain grabbing: nextra.ch


 Hello Nik!

 I cannot remember the domain name at the moment, but we had a very unlucky
 case during the migration of the nextra services. I can clearly remember
 that case because of the very rude language used by the ex-nextra
customer.
 I think, it was wine dealer or something like that.

 We've informed all ex nextra customers about the planned shutdown of the
old
 infrastructure. This happened ONE YEAR after all customers have been
 gekündigt by T-Systems. In the case metioned above, a person from the
 company mailed to me: plesae do everything you can to avoid a service
 interruption. Unfortunatly, the person had no passwords for the domain,
but
 i was able to clearly identify him to be in position to give such orders.

 To prevent mail losses, we've ordered the nic.ch password and grabbed it
 in our inbound mailserver queue before it got bounced due to unkonwn
user.
 Afterwards, we've changed the TEC-C and modified the DNS after
transferring
 the zonefiles to dns1.mhs.ch and dns2.mhs.ch.

 After this, another person of the same company changed the switch data to
 the old nextra servers. I've changed back and so on. I wanted to prevent
any
 mail losses, changed the password at switch and infromed ALL involved
 persons by mail. Noone replied, even after re-sending my mails a few
times.

 Some time after, one of the two persons sent me a mail with informations,
 how he want to arrange his hosting. Minutes later, i've sent the new
switch
 password to that person. Since that, i've heard nothing from that company.

 mhs did NEVER changed the holder informations of a customers domain. One
can
 say, that grabbing the password was illegal. I would not disagree in
normal
 cases. In this case, i was acting on behalf of the customer, so, for me,
 that's okay. Maybe some lawyers in here can give more informations on
that.

 However, mhs did NOT:

 - stolen the domain nextra.ch
 - stolen any domain of any ex-nextra customer.

 Best wishes,
 Matthias

 BTW: Nextra (Schweiz) AG made the mistake to register some domains for
 customers as Holder=Nextra instead of Holder=Customer. We've figured that
 out, assured correct payment of the domains and requested several holder
 changes to the real holder. (Holder=Customer). I think, this fair and
 correct, the customers loved that service from mhs. Some of them
subscribed
 for hosting services from our company, some of them did not. All's well
with
 that.

 M.H.


 M.H.
 - Original Message - 
 From: Nik Hug [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Thursday, October 02, 2003 1:17 PM
 Subject: Re: [swinog] Domain grabbing: nextra.ch


   Since I got bounces from @nextra.ch, I thought of checking this domain
   at nic.ch, and surprise surprise:
  
   http://www.switch.ch/id/search-domain.html?dom_id=nextra.ch
  
 
  A customer (had a hosting contract with nextra for his domain) told me
 some
  week ago that mhs changed his switch password without any notice nor
  permission. The dns-change wasn't made with a sammelantrag from
switch.
 As
  I saw, mhs made a reqeust to get a lost password for this domain at
 switch
  and then grabbed the switch mail from the customers inbox   not very
  nice from my point of view.
 
  greetings
 
  nik
 
 
 
 
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Re: [swinog] Domain grabbing: nextra.ch

2003-10-02 Thread Fredy Kuenzler
Matthias Hertzog wrote:
I'm now an official member of this mailing list.
Welcome to SwiNOG! Hope you already made a mark in your agenda:
http://www.swinog.ch/meetings/swinog7/index.asp ...
But first things first...
[snip]

I hope to have pointed everything out. For additional questions,
please contact me.
Fair enough. But why don't you state all this on an intermediate website
at http://www.nextra.ch/ before forwarding to your own? This would make
it clear. I guess many people still don't know that Nextra has passed 
away. Sad, anyway - remember old days of Swinog #1 ... cute and cosy in 
a small room at Hotel Alfa ... thanks Phil @ Nextra, you made it all 
possible.

http://www.swinog.ch/meetings/swinog1/index.asp

F.

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