Re: [Tails-dev] [brainstorm] What are our public XMPP chat rooms useful for? (#17956)

2021-01-11 Thread sajolida

intrigeri:

  - some of our soul and identity, i.e. "we work in the open"

  - a place where friendly bystanders can lurk and follow our work:
FOSS developers, users, etc.


Devil's advocate:

How good is #tails to follow our work compared to:

- #tails-summit to which friendly bystanders don't have access to?
  Though I'm not sure what's done where these days.

- Our public monthly reports? It's not the same kind of information,
  which is would be more useful to follow our work and for which public?

- https://gitlab.tails.boum.org/tails/tails/-/issues?sort=updated_desc


  - a little bit of the efforts we've put into dismantling the
long-standing myth that Tails is produced by some sort of secret,
unapproachable group of anonymous people


Devil's advocate:

Big tech and proprietary software companies have neither public 
development channels nor suffer from the myth of being

pseudo-clandestine organizations.

Having a public XMPP room wouldn't add much if this was solved on our 
website:


- #17700: Have an "About Us" section
- #17046: Have a "People" page

--
sajolida
Tails — https://tails.boum.org/
UX · Fundraising · Technical Writing



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Re: [Tails-dev] [brainstorm] What are our public XMPP chat rooms useful for? (#17956)

2021-01-11 Thread ignifugo


On 08/01/21 07:56, Austin English wrote:
> On Tue, Jan 5, 2021 at 2:41 AM intrigeri  wrote:
>> Hi,
>>
>> (dropping my facilitator hat for this message)
>>
>> intrigeri (2021-01-03):
>>> So, my question is:
>>>
>>>   What would we lose if we did not have any public chat room?
>>> In other words:
>>>
>>>   What new problems would we face if we did not have any public
>>>   chat room?
>> I think we would lose:
>>
>>  - some of our soul and identity, i.e. "we work in the open"
>>
>>  - a place where friendly bystanders can lurk and follow our work:
>>FOSS developers, users, etc.
>>
>>  - a little bit of the efforts we've put into dismantling the
>>long-standing myth that Tails is produced by some sort of secret,
>>unapproachable group of anonymous people
>>
>>  - a place where existing contributors who don't have access to our private
>>communication channels can get a feeling of belonging, by hanging
>>out with the rest of us
>>
>>  - a place where we can meet new contributors, get to know each other,
>>collaborate and build trust until the project is comfortable with
>>giving them more privileges
>>
>> Practically speaking, my main concern is that the implied subtle
>> cultural shift and newly closed doors would make the boundary between
>> in-group folks and kind-of-outsiders even harder to cross.
>>
>> This would make it a bit harder to go from "volunteer contributor" to
>> "paid worker" (such transitions are rare in our recent past, but there
>> are a few noticeable ones if we look further back in time), or from
>> "unprivileged contributor" to "full-blown project member".
>>
>> Finally, note that we already lost quite some of this when we moved
>> from IRC @ OFTC (where lots of FOSS contributors hang out already) to
>> XMPP (which for many people would require extra setup work). IMO the
>> status quo, in all these respects, is not great.
>
> FWIW, as a former/lapsed volunteer developer (and still active FOSS
> developer), I appreciated having a public chat that I could drop in to
> ask questions of the devs.
>
> I would've greatly preferred an IRC option, since I more generally use
> that. I only set up XMPP to chat with tails developers when I needed
> it, but it was useful when I did use it.
>
> If possible, I'd love to see a public chat option preserved for
> precisely the reasons intrigeri mentioned.
>
> In any event, keep up the great work! Hopefully I'll find some time to
> contribute again this year :).
> --
> -Austin
> GPG: 267B CC1F 053F 0749 (expires 2021/02/18)

really shortly,

I find also usefull xmpp chat for contact quick of tails devs, and
because I like more than others 1000 newer instant messaging solutions. hugs

ignifugo

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Re: [Tails-dev] [brainstorm] What are our public XMPP chat rooms useful for? (#17956)

2021-01-07 Thread Austin English
On Tue, Jan 5, 2021 at 2:41 AM intrigeri  wrote:
>
> Hi,
>
> (dropping my facilitator hat for this message)
>
> intrigeri (2021-01-03):
> > So, my question is:
> >
> >   What would we lose if we did not have any public chat room?
>
> > In other words:
> >
> >   What new problems would we face if we did not have any public
> >   chat room?
>
> I think we would lose:
>
>  - some of our soul and identity, i.e. "we work in the open"
>
>  - a place where friendly bystanders can lurk and follow our work:
>FOSS developers, users, etc.
>
>  - a little bit of the efforts we've put into dismantling the
>long-standing myth that Tails is produced by some sort of secret,
>unapproachable group of anonymous people
>
>  - a place where existing contributors who don't have access to our private
>communication channels can get a feeling of belonging, by hanging
>out with the rest of us
>
>  - a place where we can meet new contributors, get to know each other,
>collaborate and build trust until the project is comfortable with
>giving them more privileges
>
> Practically speaking, my main concern is that the implied subtle
> cultural shift and newly closed doors would make the boundary between
> in-group folks and kind-of-outsiders even harder to cross.
>
> This would make it a bit harder to go from "volunteer contributor" to
> "paid worker" (such transitions are rare in our recent past, but there
> are a few noticeable ones if we look further back in time), or from
> "unprivileged contributor" to "full-blown project member".
>
> Finally, note that we already lost quite some of this when we moved
> from IRC @ OFTC (where lots of FOSS contributors hang out already) to
> XMPP (which for many people would require extra setup work). IMO the
> status quo, in all these respects, is not great.


FWIW, as a former/lapsed volunteer developer (and still active FOSS
developer), I appreciated having a public chat that I could drop in to
ask questions of the devs.

I would've greatly preferred an IRC option, since I more generally use
that. I only set up XMPP to chat with tails developers when I needed
it, but it was useful when I did use it.

If possible, I'd love to see a public chat option preserved for
precisely the reasons intrigeri mentioned.

In any event, keep up the great work! Hopefully I'll find some time to
contribute again this year :).
--
-Austin
GPG: 267B CC1F 053F 0749 (expires 2021/02/18)
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Re: [Tails-dev] [brainstorm] What are our public XMPP chat rooms useful for? (#17956)

2021-01-05 Thread intrigeri
Hi,

(dropping my facilitator hat for this message)

intrigeri (2021-01-03):
> So, my question is:
>
>   What would we lose if we did not have any public chat room?

> In other words:
>
>   What new problems would we face if we did not have any public
>   chat room?

I think we would lose:

 - some of our soul and identity, i.e. "we work in the open"

 - a place where friendly bystanders can lurk and follow our work:
   FOSS developers, users, etc.

 - a little bit of the efforts we've put into dismantling the
   long-standing myth that Tails is produced by some sort of secret,
   unapproachable group of anonymous people

 - a place where existing contributors who don't have access to our private
   communication channels can get a feeling of belonging, by hanging
   out with the rest of us

 - a place where we can meet new contributors, get to know each other,
   collaborate and build trust until the project is comfortable with
   giving them more privileges

Practically speaking, my main concern is that the implied subtle
cultural shift and newly closed doors would make the boundary between
in-group folks and kind-of-outsiders even harder to cross.

This would make it a bit harder to go from "volunteer contributor" to
"paid worker" (such transitions are rare in our recent past, but there
are a few noticeable ones if we look further back in time), or from
"unprivileged contributor" to "full-blown project member".

Finally, note that we already lost quite some of this when we moved
from IRC @ OFTC (where lots of FOSS contributors hang out already) to
XMPP (which for many people would require extra setup work). IMO the
status quo, in all these respects, is not great.

Cheers!
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Re: [Tails-dev] [brainstorm] What are our public XMPP chat rooms useful for? (#17956)

2021-01-04 Thread Cody Brownstein
Hi,

boyska wrote:
> intrigeri:
>> The server we currently use for our public XMPP chat rooms will stop
>> operations later this year.
>>
>> First, I would like to better understand what these public chat rooms
>> are currently useful for, for our project and its contributors.
>> This will help decide whether we keep public chat rooms at all.
>> And if we do, it'll tell us what we expect from such a service.
> 
> My feeling is that tails-...@conference.riseup.net is a good place for
> people that want to mostly lurk, see that there's "something ongoing"
> and know that they can step-in when they want to contribute somehow in
> an informal manner.

I agree with this.

On several occasions, issues with the documentation (e.g., missing
images) were mentioned in the tails-dev chat room and were quickly fixed.

I don't know if the user(s) would've taken the time to create a ticket
in GitLab.

-- 
cbrownstein



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Re: [Tails-dev] [brainstorm] What are our public XMPP chat rooms useful for? (#17956)

2021-01-04 Thread boyska

intrigeri:

The server we currently use for our public XMPP chat rooms will stop
operations later this year.

First, I would like to better understand what these public chat rooms
are currently useful for, for our project and its contributors.
This will help decide whether we keep public chat rooms at all.
And if we do, it'll tell us what we expect from such a service.


My feeling is that tails-...@conference.riseup.net is a good place for
people that want to mostly lurk, see that there's "something ongoing"
and know that they can step-in when they want to contribute somehow in
an informal manner.

I'm not a fan of bringing most activity to private places, but I agree
that is hard to find a specific answer to this question:


 What new problems would we face if we did not have any public
 chat room?


... but let me try:
- Usecase "wet your feet". If someone wants to contribute to tails,
  I think that the current best way to make questions about typical
  problems related to building, testing, etc. is tails-dev room. Where
  should we point his/her if we lose this room?
- Usecase "collaboration with dev of other projects". Let's say that A
  is a developer of the ever-important software FooBazzer. She finds
  that there is something that she'd like to discuss with us: for
  example, she wants to remove a feature that we currently use; or is
  interested in knowing if we are interested in some improvements.
  What opportunities does she have?
   - GitLab! But, are people comfortable with filing issues for things
 that are not bugs but just discussions?
   - Tails-dev ML. Though mailing lists are definitely slower than
 instant messaging, they also work better on different timezones
 and are still a viable way of doing so.

have a nice week!

--
boyska
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[Tails-dev] [brainstorm] What are our public XMPP chat rooms useful for? (#17956)

2021-01-03 Thread intrigeri
Hi,

Scope: "tails-dev" and "tails" public XMPP chat rooms.

The server we currently use for our public XMPP chat rooms will stop
operations later this year.

First, I would like to better understand what these public chat rooms
are currently useful for, for our project and its contributors.
This will help decide whether we keep public chat rooms at all.
And if we do, it'll tell us what we expect from such a service.

So, my question is:

  What would we lose if we did not have any public chat room?

In other words:

  What new problems would we face if we did not have any public
  chat room?

Please share your input by January 17, after which I'll compile the
answers publicly.

Then, if it seems useful, I'll do a survey to better understand how
important the benefits identified in this first round are to us as
a group.

Cheers!
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