Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-09 Thread Alexander S. Kunz
Hello jaj, Thursday, September 9, 2004, 1:00:55 AM, you wrote: > The e-mail stated that they were sending free upgrades to everyone who > had ordered on or after June 1. Thats what the majority here would've expected from Ritlabs, too. -- Best regards, Alexander The only thing that interfere

SOT: Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-08 Thread Chris
[EMAIL PROTECTED] @ 2004-Sep-8 7:00:55 PM "So you just bought The Bat? Ritlabs says 'Get stuffed'" <mid:[EMAIL PROTECTED]> > This is some of the best, most solid, bug-free, and (to me) valuable > software that I have ever used, and I have been using it for ove

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-08 Thread jaj
At 09/03/04 23:24 , Doug Weller wrote: >Are there many examples of getting refunds if you bought something 3 >months before an upgrade/new model? The previous poster was, I believe, interested not in a refund, but in a no-charge upgrade. At least, that was my understanding. Just recently, from o

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-04 Thread Eric
On Sat, 4 Sep 2004 06:24:21 +0100 GMT(04/09/2004, 06:24 + GMT), Doug Weller wrote: DW> Are there many examples of getting refunds if you DW> bought something 3 months before an upgrade/new model? Not exactly the same, but I was using a very old version of Quicken for my accounts (bought when

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-04 Thread Alexander S. Kunz
Hello M i c C u l l e n, 04-Sep-2004 01:03, you wrote: > Here's the response I eventually got off them after emailing sales: > -- MicCullen>>> I bought v2 just three months ago. SURELY I am MicCullen>>> not expected now to buy v3, MicCullen>>> less than 100 days after buying v2? >> You are

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-04 Thread Thorvald Neumann
Hæ! Saturday, September 4, 2004, 07:28, M i c C u l l e n wrote: > If you are, there's ANY number of examples in the software world where > upgrades are free if the previous version was bought with X amount of time. It is called "Grace Period" and normally the three months before the release of a

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread M i c C u l l e n
On Saturday, September 4, 2004 @ 1:24:21 PM, Doug Weller wrote: [snips] Doug> Are there many examples of getting refunds if you bought something 3 Doug> months before an upgrade/new model? Are you asking me? Your lack of quotes makes it hard to tell. If you are, there's ANY number of examples i

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread Doug Weller
Are there many examples of getting refunds if you bought something 3 months before an upgrade/new model? Doug -- Doug Weller Moderator, sci.archaeology.moderated Submissions to:[EMAIL PROTECTED] Doug and Helen's Dogs: http://www.dougandhelen.com Doug's Archaeology Site: http://www.ramtops.co.u

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread Michael L. Wilson
Hello Chris, On Sat, 4 Sep 2004, Chris mused about "So you just bought The Bat? Ritlabs says 'Get stuffed'" (at least in part): >> Here's the response I eventually got off them after emailing sales: C> Well, at least you got a reply to your email. I only g

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread M i c C u l l e n
On Saturday, September 4, 2004 @ 9:48:58 AM, Chris wrote: [snips] >> Here's the response I eventually got off them after emailing sales: Chris> Well, at least you got a reply to your email. I emailed them three times in three days, so maybe that had something to do with it. Chris> I only got

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread Chris
> Here's the response I eventually got off them after emailing sales: Well, at least you got a reply to your email. I only got a Bat licence 2 weeks ago. I emailed Ritlabs asking them if there is a plan in place to enable people who have only just bought a licence to upgrade without buying a new

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread Kevin Amazon
Hi [EMAIL PROTECTED] - On Sat, 4 Sep 2004, at 01:33:28 [GMT +0100] (which was 5:33 PM where I live) you wrote: > Then you don't get any support through this list then? Oh dear... And why would you say that? > Unlike every other bit of software on the

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread M i c C u l l e n
On Saturday, September 4, 2004 @ 8:33:28 AM, [EMAIL PROTECTED] wrote: [snips] >> Ah yes. I can stay with a non-supported version admin> Then you don't get any support through this list then? Oh dear... Unofficial support isn't the same thing, as everyone knows. I get far more support on using t

Re: So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread admin
> Ah yes. I can stay with a non-supported version Then you don't get any support through this list then? Oh dear... > that's not exactly bug-free, Unlike every other bit of software on the market which is entirely bug-free of course, yes > having foolishly ponied up for it just a matter of

So you just bought The Bat? Ritlabs says 'Get stuffed'

2004-09-03 Thread M i c C u l l e n
G'day tbudl, It seems Ritlabs are - despite the furore of the last few days - still far more interested in being smartarses (sorry if that's a proscribed word, it's not in Australia) than looking after customers. It's not only the staff they've got replying to the beta list who think this whole t