Re: Out of memory error
Wednesday, August 23, 2017, 6:06:11 PM, you wrote: > So, The file size (.MP4) is 594,243,584 bytes Far too large for email. Even if it works, it will take for ever to send and probabky bounce anyway because it exceeds the mmessagae size limit of the recipient's mailbox. Put it on an FTP server Adrian Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hi Jack, JSL> Hello David, JSL> On Thursday, August 24, 2017 you wrote: DE>> Hi Jack, JSL>>> Hello Thomas, JSL>>> On Wednesday, August 23, 2017 you wrote: TF Hello David, TF On Wed, 23 Aug 2017 07:34:18 +0200 GMT (23-Aug-17, 12:34 +0700 GMT), TF David Earl wrote: > Hi Jack, JSL>> Hello TBUDL'ers, JSL>> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL>> email and received an "out of memory" error. I had her close then re-start TB! JSL>> but the same thing happened again. Any ideas why this would be happening? > My guess is that the size of the file is not the problem. TF [snip] TF Before we take any guesses, may I kindly suggest we wait for him to TF advise the file size. JSL>>> My apologies to all for not including pertinent information in the original JSL>>> email. It was sent in haste. JSL>>> So, The file size (.MP4) is 594,243,584 bytes. JSL>>> The computer's (Asus laptop) memory size is 8 GB. JSL>>> OS is Win 10 Home 64 bit. JSL>>> She is running TB! v6.0.12. JSL>>> I have not yet tried to duplicate emailing this file from my desktop but will do JSL>>> so soon. DE>> It was actually not so much of a guess, Jack, because I have seen the DE>> indicated error message before. I suggested the solution that resolved DE>> my problem. DE>> As far as guesses go, _*assuming*_ that the attachment file size is DE>> the problem is also a guess. Personally, I've sent files that were DE>> over a gigabyte through TheBat and, on a 32-bit system, the DE>> theoretical limit is 4 GB. I haven't checked on the 64-bit limit. Said DE>> size has nothing to do with RAM. DE>> The general cause of problems with attachment sizes are the limits DE>> placed on accounts by the ISP, especially when free accounts are used, DE>> not email clients. Those limits cannot cause problems until the DE>> message reaches the ISP's servers and can be examined by them. Such a DE>> problem should not affect the local computer. JSL> I halfway suspected something like this and since we both have free email JSL> accounts through Charter (now Spectrum) you're probably right. If in fact it is JSL> Spectrum's doing then you would think the error message would be a lot more JSL> enlightening to the customer. An error message that explained it's raison d'etre JSL> might plant the idea that perhaps a paid account would be more to the customer's JSL> liking. JSL> Thanks for your input. I started programming systems using punch cards, through 7-bit mini-computers up to Windows XP & Vista. The error handling has not been improved. In fact, encapsulation thanks to (D)COM and object-orientation have (in my experience) only "muddied the waters", because of the replacement of low-level error messages with other error messages in the outer encapsulation layers. The fact is that like writing documentation, error handling does not pay the bills for software companies and very few are willing to trade on the intangibles like: good will, good customer education and so on; potentially created by good documentation and error handling efforts. The lack of faith in such intangibles is one reason why I burned-out and traded programming for translating languages as a career path. -- Thanks, David Using The Bat! v7.3.6 on Windows XP 5.1 Build 2600 Service Pack 3 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hello David, On Thursday, August 24, 2017 you wrote: DE> Hi Jack, JSL>> Hello Thomas, JSL>> On Wednesday, August 23, 2017 you wrote: TF>>> Hello David, TF>>> On Wed, 23 Aug 2017 07:34:18 +0200 GMT (23-Aug-17, 12:34 +0700 GMT), TF>>> David Earl wrote: Hi Jack, JSL> Hello TBUDL'ers, JSL> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL> email and received an "out of memory" error. I had her close then re-start TB! JSL> but the same thing happened again. Any ideas why this would be happening? My guess is that the size of the file is not the problem. TF>>> [snip] TF>>> Before we take any guesses, may I kindly suggest we wait for him to TF>>> advise the file size. JSL>> My apologies to all for not including pertinent information in the original JSL>> email. It was sent in haste. JSL>> So, The file size (.MP4) is 594,243,584 bytes. JSL>> The computer's (Asus laptop) memory size is 8 GB. JSL>> OS is Win 10 Home 64 bit. JSL>> She is running TB! v6.0.12. JSL>> I have not yet tried to duplicate emailing this file from my desktop but will do JSL>> so soon. DE> It was actually not so much of a guess, Jack, because I have seen the DE> indicated error message before. I suggested the solution that resolved DE> my problem. DE> As far as guesses go, _*assuming*_ that the attachment file size is DE> the problem is also a guess. Personally, I've sent files that were DE> over a gigabyte through TheBat and, on a 32-bit system, the DE> theoretical limit is 4 GB. I haven't checked on the 64-bit limit. Said DE> size has nothing to do with RAM. DE> The general cause of problems with attachment sizes are the limits DE> placed on accounts by the ISP, especially when free accounts are used, DE> not email clients. Those limits cannot cause problems until the DE> message reaches the ISP's servers and can be examined by them. Such a DE> problem should not affect the local computer. I halfway suspected something like this and since we both have free email accounts through Charter (now Spectrum) you're probably right. If in fact it is Spectrum's doing then you would think the error message would be a lot more enlightening to the customer. An error message that explained it's raison d'etre might plant the idea that perhaps a paid account would be more to the customer's liking. Thanks for your input. -- Regards, Jack LaRosa Central Alabama USA Using TB! 6.0.12 OS: Windows, Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hi Jack, JSL> Hello Thomas, JSL> On Wednesday, August 23, 2017 you wrote: TF>> Hello David, TF>> On Wed, 23 Aug 2017 07:34:18 +0200 GMT (23-Aug-17, 12:34 +0700 GMT), TF>> David Earl wrote: >>> Hi Jack, JSL Hello TBUDL'ers, JSL My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL email and received an "out of memory" error. I had her close then re-start TB! JSL but the same thing happened again. Any ideas why this would be happening? >>> My guess is that the size of the file is not the problem. TF>> [snip] TF>> Before we take any guesses, may I kindly suggest we wait for him to TF>> advise the file size. JSL> My apologies to all for not including pertinent information in the original JSL> email. It was sent in haste. JSL> So, The file size (.MP4) is 594,243,584 bytes. JSL> The computer's (Asus laptop) memory size is 8 GB. JSL> OS is Win 10 Home 64 bit. JSL> She is running TB! v6.0.12. JSL> I have not yet tried to duplicate emailing this file from my desktop but will do JSL> so soon. It was actually not so much of a guess, Jack, because I have seen the indicated error message before. I suggested the solution that resolved my problem. As far as guesses go, _*assuming*_ that the attachment file size is the problem is also a guess. Personally, I've sent files that were over a gigabyte through TheBat and, on a 32-bit system, the theoretical limit is 4 GB. I haven't checked on the 64-bit limit. Said size has nothing to do with RAM. The general cause of problems with attachment sizes are the limits placed on accounts by the ISP, especially when free accounts are used, not email clients. Those limits cannot cause problems until the message reaches the ISP's servers and can be examined by them. Such a problem should not affect the local computer. -- Thanks, David Using The Bat! v7.3.6 on Windows XP 5.1 Build 2600 Service Pack 3 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hello MAU, On Wednesday, August 23, 2017 you wrote: M> Hello Jack, >> So, The file size (.MP4) is 594,243,584 bytes. M> Oh! Come on! It should be illegal to send such a file as an attachment. M> I kindly suggest you use https://www.filemail.com/ M> It is free. You upload the file and, when done, an email is sent to M> the intended recipient. Then, he/she has 7 days to download it. Thanks Miguel. Actually we copied the file into Dropbox and sent the Dropbox link to the recipient. I'll try Filemail next time. -- Regards, Jack LaRosa Central Alabama USA Using TB! 6.0.12 OS: Windows, Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hello Jack, > So, The file size (.MP4) is 594,243,584 bytes. Oh! Come on! It should be illegal to send such a file as an attachment. I kindly suggest you use https://www.filemail.com/ It is free. You upload the file and, when done, an email is sent to the intended recipient. Then, he/she has 7 days to download it. -- Best regards, Miguel A. Urech (Els Poblets (Alicante) - Spain) Using The Bat! v7.4.16 My photos at: http://mau.smugmug.com My photoblog: http://mau.aminus3.com Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hello Thomas, On Wednesday, August 23, 2017 you wrote: TF> Hello David, TF> On Wed, 23 Aug 2017 07:34:18 +0200 GMT (23-Aug-17, 12:34 +0700 GMT), TF> David Earl wrote: >> Hi Jack, JSL>>> Hello TBUDL'ers, JSL>>> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL>>> email and received an "out of memory" error. I had her close then re-start TB! JSL>>> but the same thing happened again. Any ideas why this would be happening? >> My guess is that the size of the file is not the problem. TF> [snip] TF> Before we take any guesses, may I kindly suggest we wait for him to TF> advise the file size. My apologies to all for not including pertinent information in the original email. It was sent in haste. So, The file size (.MP4) is 594,243,584 bytes. The computer's (Asus laptop) memory size is 8 GB. OS is Win 10 Home 64 bit. She is running TB! v6.0.12. I have not yet tried to duplicate emailing this file from my desktop but will do so soon. -- Regards, Jack LaRosa Central Alabama USA Using TB! 6.0.12 OS: Windows, Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hello David, On Wed, 23 Aug 2017 07:34:18 +0200 GMT (23-Aug-17, 12:34 +0700 GMT), David Earl wrote: > Hi Jack, JSL>> Hello TBUDL'ers, JSL>> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL>> email and received an "out of memory" error. I had her close then re-start TB! JSL>> but the same thing happened again. Any ideas why this would be happening? > My guess is that the size of the file is not the problem. [snip] Before we take any guesses, may I kindly suggest we wait for him to advise the file size. -- Cheers, Thomas. Message reply created with The Bat! 7.4.16.33 (ALPHA) under Windows 10.0 Build 15063 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hi Jack, JSL> Hello TBUDL'ers, JSL> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL> email and received an "out of memory" error. I had her close then re-start TB! JSL> but the same thing happened again. Any ideas why this would be happening? Ok, what you'll need to do is find the Outbox directory used by TB on your local machine. It should contain two files, a Message.TBB and a "Message" file with either a TBI or a TBN extension. (You might want to enable the display of file extensions for this, because Windows deactivates the display of extensions by default, under the assumption that users are too dumb to understand the meaning of file extensions.) The TBB file(s) are the mail database(s). The TBI or TBN file(s) are the index files. I would suggest renaming the TBI or TBN file, say from "Message.TBN" to "OldMessage.TBN". (Essentially, save the file just in case you need to put it back, right?) Then, start TB. When it finds that the Message.TBI/TBN file is missing, that should trigger a re-index process. I would also recommend against sending anything from the Desktop. It is not a real directory per se. It is a virtual directory that is attached under the directory used by Windows for user accounts (as are all of the "My..." directories). User account directories are specially protected against user intervention/"interference". That special protection may have interfered with the process of encoding the MP4 for transmission. It's better to place files in directories that have been created by the user (directly under the drive partition, such as a D:\Upload directory). -- Thanks, David Using The Bat! v7.3.6 on Windows XP 5.1 Build 2600 Service Pack 3 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hi Jack, JSL> Hello TBUDL'ers, JSL> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL> email and received an "out of memory" error. I had her close then re-start TB! JSL> but the same thing happened again. Any ideas why this would be happening? My guess is that the size of the file is not the problem. Therefore recommendations for external programs, apps and websites will not help. Instead, the problem is that the indices used by TheBat have become corrupted and TB needs to be told to re-create them. As long as the corrupted index files exist, it will spit out the out of memory error upon start up. I'm not sure if there is a flag that can be set using the command line, when starting TB from the command line, or if one or more of the files in your directory structure will have to be deleted (to force the corresponding mail database to be re-indexed). Fortunately, TB keeps the indices external to the mail databases...I just don't know which extension those index files use. My recommendation is to wait for someone with such knowledge to respond and I hope this message has gotten the conversation going in the direction of a real solution. Hopefully, you know your own directory structure well enough to know which directory contains the Outbox or Sent directory with the corrupted index. -- Thanks, David Using The Bat! v7.3.6 on Windows XP 5.1 Build 2600 Service Pack 3 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hello TBUDL@thebat., Wednesday, August 23, 2017, 9:10:58 AM, you wrote: JSL> Hello TBUDL'ers, JSL> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL> email and received an "out of memory" error. I had her close then re-start TB! JSL> but the same thing happened again. Any ideas why this would be happening? Have a look at: https://www.howtogeek.com/133761/the-best-free-programs-and-online-services-for-sending-and-sharing-large-files/ I use box.com. Maximum file size is 250 Mb for the free account. https://community.box.com/t5/How-to-Guides-for-Managing/Maximum-File-Size-Limit-for-Uploads-to-Box/ta-p/307 -- Paul - Using The Bat! v7.4.16 on Windows 7 6.1 Build 7601 Service Pack 1 ...All I ask for is the opportunity to prove that money can't make me happy. Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hello TBUDL@thebat., Wednesday, August 23, 2017, 9:10:58 AM, you wrote: JSL> Hello TBUDL'ers, JSL> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL> email and received an "out of memory" error. I had her close then re-start TB! JSL> but the same thing happened again. Any ideas why this would be happening? Have a look at: https://www.howtogeek.com/133761/the-best-free-programs-and-online-services-for-sending-and-sharing-large-files/ -- Paul - Using The Bat! v7.4.16 on Windows 7 6.1 Build 7601 Service Pack 1 ...All I ask for is the opportunity to prove that money can't make me happy. Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Out of memory error
Hello Jack, On Tue, 22 Aug 2017 18:10:58 -0500 GMT (23-Aug-17, 06:10 +0700 GMT), Jack S. LaRosa wrote: > My wife tried to attach an .MP4 video (which resided on her desktop) to a new > email and received an "out of memory" error. I had her close then re-start TB! > but the same thing happened again. Any ideas why this would be happening? How big is the file? -- Cheers, Thomas. Message reply created with The Bat! 7.4.16.33 (ALPHA) under Windows 10.0 Build 15063 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
