[Touch-packages] [Bug 2060692] Re: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git
My upload got approved now: https://launchpad.net/ubuntu/+source/cups/2.4.7-1.2ubuntu7 This means that the package is in noble-proposed now. The autopkgtests of the package itself and its dependencies get run on all the 6 supported architectures. When they all pass, the package gets into noble-release, the actual release of Noble. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2060692 Title: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git Status in cups package in Ubuntu: Fix Committed Bug description: While checking out the latest versions of cups (2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5), I noticed that cupsd crashes consistently after closing my Firefox tab / window. The title of the crash (from the bug-report window) is "cupsd crashed with SIGSEGV in ???()" I'm running the noble-desktop-amd64.iso from 2024-03-25 after applying some updates from the noble and noble-proposed pockets. Reproduction steps: 1. Open Firefox and manage CUPS on http://localhost:631 2. Go to Administration -> Printers -> Add Printer and choose your printer 3. Add your printer (I used the ipps:// protocol to manage the printer) 4. After clicking the "Add printer" button, immediately close your Firefox tab 5. cupsd will crash and Ubuntu will display a bug-report popup Versions: Firefox - 124.0.1-1 r4033 CUPS - 2.4.7-1.2ubuntu5 Printer: Lexmark MS415dn (supported) I am unable to reproduce this bug on versions prior to 2.4.7-1.2ubuntu4 (Tried with 2.4.7-1.2ubuntu1 and 2.4.7-1.2ubuntu2). Versions 2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5 only backported commits from the 2.4.x upstream git branch, so I also opened an issue on GitHub: https://github.com/OpenPrinting/cups/issues/934 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2060692/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2060692] Re: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git
I have uploaded it, but starting from beta freeze until the final release all uploads have to be approved by the release team. As I have done the upload on Friday late at night (CEST) there was probably nobody of the release team around to pass this upload through. Probably this will happen only on Monday. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2060692 Title: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git Status in cups package in Ubuntu: Fix Committed Bug description: While checking out the latest versions of cups (2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5), I noticed that cupsd crashes consistently after closing my Firefox tab / window. The title of the crash (from the bug-report window) is "cupsd crashed with SIGSEGV in ???()" I'm running the noble-desktop-amd64.iso from 2024-03-25 after applying some updates from the noble and noble-proposed pockets. Reproduction steps: 1. Open Firefox and manage CUPS on http://localhost:631 2. Go to Administration -> Printers -> Add Printer and choose your printer 3. Add your printer (I used the ipps:// protocol to manage the printer) 4. After clicking the "Add printer" button, immediately close your Firefox tab 5. cupsd will crash and Ubuntu will display a bug-report popup Versions: Firefox - 124.0.1-1 r4033 CUPS - 2.4.7-1.2ubuntu5 Printer: Lexmark MS415dn (supported) I am unable to reproduce this bug on versions prior to 2.4.7-1.2ubuntu4 (Tried with 2.4.7-1.2ubuntu1 and 2.4.7-1.2ubuntu2). Versions 2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5 only backported commits from the 2.4.x upstream git branch, so I also opened an issue on GitHub: https://github.com/OpenPrinting/cups/issues/934 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2060692/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2060692] Re: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git
Sorry, I completely overlooked that there were 2 fixes. I have applied the patch of PR #935 now, too, and uploaded this as cups 2.4.7-1.2ubuntu7. ** Changed in: cups (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2060692 Title: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git Status in cups package in Ubuntu: Fix Committed Bug description: While checking out the latest versions of cups (2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5), I noticed that cupsd crashes consistently after closing my Firefox tab / window. The title of the crash (from the bug-report window) is "cupsd crashed with SIGSEGV in ???()" I'm running the noble-desktop-amd64.iso from 2024-03-25 after applying some updates from the noble and noble-proposed pockets. Reproduction steps: 1. Open Firefox and manage CUPS on http://localhost:631 2. Go to Administration -> Printers -> Add Printer and choose your printer 3. Add your printer (I used the ipps:// protocol to manage the printer) 4. After clicking the "Add printer" button, immediately close your Firefox tab 5. cupsd will crash and Ubuntu will display a bug-report popup Versions: Firefox - 124.0.1-1 r4033 CUPS - 2.4.7-1.2ubuntu5 Printer: Lexmark MS415dn (supported) I am unable to reproduce this bug on versions prior to 2.4.7-1.2ubuntu4 (Tried with 2.4.7-1.2ubuntu1 and 2.4.7-1.2ubuntu2). Versions 2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5 only backported commits from the 2.4.x upstream git branch, so I also opened an issue on GitHub: https://github.com/OpenPrinting/cups/issues/934 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2060692/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2060692] Re: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git
Andreas, thanks a lot for the quick fix! I have applied it now in Ubuntu's CUPS, version 2.4.7-1.2ubuntu6. Note that the package will probably only land in the distro after the release of 24.04 beta. ** Changed in: cups (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2060692 Title: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git Status in cups package in Ubuntu: Fix Committed Bug description: While checking out the latest versions of cups (2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5), I noticed that cupsd crashes consistently after closing my Firefox tab / window. The title of the crash (from the bug-report window) is "cupsd crashed with SIGSEGV in ???()" I'm running the noble-desktop-amd64.iso from 2024-03-25 after applying some updates from the noble and noble-proposed pockets. Reproduction steps: 1. Open Firefox and manage CUPS on http://localhost:631 2. Go to Administration -> Printers -> Add Printer and choose your printer 3. Add your printer (I used the ipps:// protocol to manage the printer) 4. After clicking the "Add printer" button, immediately close your Firefox tab 5. cupsd will crash and Ubuntu will display a bug-report popup Versions: Firefox - 124.0.1-1 r4033 CUPS - 2.4.7-1.2ubuntu5 Printer: Lexmark MS415dn (supported) I am unable to reproduce this bug on versions prior to 2.4.7-1.2ubuntu4 (Tried with 2.4.7-1.2ubuntu1 and 2.4.7-1.2ubuntu2). Versions 2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5 only backported commits from the 2.4.x upstream git branch, so I also opened an issue on GitHub: https://github.com/OpenPrinting/cups/issues/934 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2060692/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2060692] Re: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git
Andreas, thanks for also reporting upstream. Michael, Sweet, author of CUPS, has already found a solution. See: https://github.com/OpenPrinting/cups/issues/934 I will apply this solution soon. ** Bug watch added: github.com/OpenPrinting/cups/issues #934 https://github.com/OpenPrinting/cups/issues/934 ** Changed in: cups (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2060692 Title: cupsd 2.4.7-1.2ubuntu5 on noble crashes due to recently backported commits from 2.4.x git Status in cups package in Ubuntu: In Progress Bug description: While checking out the latest versions of cups (2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5), I noticed that cupsd crashes consistently after closing my Firefox tab / window. The title of the crash (from the bug-report window) is "cupsd crashed with SIGSEGV in ???()" I'm running the noble-desktop-amd64.iso from 2024-03-25 after applying some updates from the noble and noble-proposed pockets. Reproduction steps: 1. Open Firefox and manage CUPS on http://localhost:631 2. Go to Administration -> Printers -> Add Printer and choose your printer 3. Add your printer (I used the ipps:// protocol to manage the printer) 4. After clicking the "Add printer" button, immediately close your Firefox tab 5. cupsd will crash and Ubuntu will display a bug-report popup Versions: Firefox - 124.0.1-1 r4033 CUPS - 2.4.7-1.2ubuntu5 Printer: Lexmark MS415dn (supported) I am unable to reproduce this bug on versions prior to 2.4.7-1.2ubuntu4 (Tried with 2.4.7-1.2ubuntu1 and 2.4.7-1.2ubuntu2). Versions 2.4.7-1.2ubuntu4 and 2.4.7-1.2ubuntu5 only backported commits from the 2.4.x upstream git branch, so I also opened an issue on GitHub: https://github.com/OpenPrinting/cups/issues/934 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2060692/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2059281] Re: libcupsfilters 2.0.0-0ubuntu6 results in autopkgtest regressions in c2esp, cpdb-backend-cups, cpdb-libs, cups-browsed, libppd
I have uploaded c2esp 27-11ubuntu4 now. In the code of c2esp I have found some logging statements which cast pointer addresses to long int. Probably this works only on 64-bit and not on 32-bit and so caused the crashes in the autopkgtest. I could not test whether it is really the fix, I am simply giving it a try. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2059281 Title: libcupsfilters 2.0.0-0ubuntu6 results in autopkgtest regressions in c2esp, cpdb-backend-cups, cpdb-libs, cups-browsed, libppd Status in c2esp package in Ubuntu: In Progress Status in cups package in Ubuntu: Fix Released Bug description: libcupsfilters 2.0.0-0ubuntu6 results in autopkgtest regressions in c2esp, cpdb-backend-cups, cpdb-libs, cups-browsed, libppd To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/c2esp/+bug/2059281/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2059281] Re: libcupsfilters 2.0.0-0ubuntu6 results in autopkgtest regressions in c2esp, cpdb-backend-cups, cpdb-libs, cups-browsed, libppd
Problem seems to be rather the broken cups.pc file from Debian in the cups package, which is fixed in 2.4.7-1.2ubuntu2, as after this cups release the tests of said packages have passed. ** Package changed: libcupsfilters (Ubuntu) => cups (Ubuntu) ** Changed in: cups (Ubuntu) Status: Triaged => Fix Released ** Also affects: c2esp (Ubuntu) Importance: Undecided Status: New ** Changed in: c2esp (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2059281 Title: libcupsfilters 2.0.0-0ubuntu6 results in autopkgtest regressions in c2esp, cpdb-backend-cups, cpdb-libs, cups-browsed, libppd Status in c2esp package in Ubuntu: In Progress Status in cups package in Ubuntu: Fix Released Bug description: libcupsfilters 2.0.0-0ubuntu6 results in autopkgtest regressions in c2esp, cpdb-backend-cups, cpdb-libs, cups-browsed, libppd To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/c2esp/+bug/2059281/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2059157] Re: proposed-migration for cups 2.4.7-1.2ubuntu1
Debian had added their own cups.pc file to CUPS 2.4.7, overlooking that already in 2.4.6 upstream has introduced a cups.pc file which is much more comprehensive. This broke the autopkgtest of cups-browsed in noble. Fixed in cups 2.4.7-1.2ubuntu2. ** Changed in: cups (Ubuntu) Status: New => Fix Committed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2059157 Title: proposed-migration for cups 2.4.7-1.2ubuntu1 Status in c2esp package in Ubuntu: New Status in cups package in Ubuntu: Fix Committed Bug description: multiple cups-related packages are having test failures on armhf after time_t transition. https://autopkgtest.ubuntu.com/packages/c/c2esp/noble/armhf https://launchpad.net/ubuntu/+source/cups-browsed/2.0.0-0ubuntu9 I am suspecting a common cups-based issue. cups-browsed already has a separate bug open at https://bugs.launchpad.net/ubuntu/+source/cups-browsed/+bug/2059089. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/c2esp/+bug/2059157/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2052925] Re: lpoptions -d as root
Uploaded cups 2.4.1op1-1ubuntu4.8 with the patch from upstream (same as also used in Debian) applied. ** Also affects: cups (Ubuntu Jammy) Importance: Undecided Status: New ** Changed in: cups (Ubuntu Jammy) Status: New => Fix Committed ** Changed in: cups (Ubuntu Jammy) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2052925 Title: lpoptions -d as root Status in cups package in Ubuntu: Fix Released Status in cups source package in Jammy: Fix Committed Bug description: Copied from https://github.com/OpenPrinting/cups/issues/454 Yair Yarom submitted Debian bug 1008053 and observed that running lpoptions as root does not update /etc/cups/lpoptions but /root/.cups/lpoptions. Running lpoptions as root (e.g. "lpoptions -d HP-OfficeJet") should update /etc/cups/lpoptions to be the defaults for all users. But instead it tries to update /root/.cups/lpoptions. This has been fixed upstream in cups, in debian sid, and mantic. Proposing to add this change in jammy and older (still supported) series as well. The fix is a one line change in https://github.com/OpenPrinting/cups/pull/456 Thanks. 1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu ubuntu@jammy-vm:~$ lsb_release -rd Description: Ubuntu 22.04.3 LTS Release: 22.04 2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center ubuntu@jammy-vm:~$ apt-cache policy cups cups: Installed: 2.4.1op1-1ubuntu4.7 Candidate: 2.4.1op1-1ubuntu4.7 Version table: *** 2.4.1op1-1ubuntu4.7 500 500 http://archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu jammy-security/main amd64 Packages 100 /var/lib/dpkg/status 2.4.1op1-1ubuntu4 500 500 http://archive.ubuntu.com/ubuntu jammy/main amd64 Packages 3) What you expected to happen: root@jammy-vm:~# lpstat -p printer HP-Officejet-Pro-8710 is idle. enabled since Thu 01 Feb 2024 03:17:49 PM UTC root@jammy-vm:~# root@jammy-vm:~# lpoptions -d HP-Officejet-Pro-8710 copies=1 device-uri=lpd://10.20.135.153:515/PASSTHRU finishings=3 job-cancel-after=10800 job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=0 number-up=1 print-color-mode=color printer-commands=none printer-info=HP-Officejet-Pro-8710 printer-is-accepting-jobs=true printer-is-shared=true printer-is-temporary=false printer-location printer-make-and-model='HP Officejet Pro 8710, hpcups 3.21.12' printer-state=3 printer-state-change-time=1706800669 printer-state-reasons=none printer-type=4124 printer-uri-supported=ipp://localhost/printers/HP-Officejet-Pro-8710 root@jammy-vm:~# root@jammy-vm:~# cat /etc/cups/lpoptions Default HP-Officejet-Pro-8710 root@jammy-vm:~# root@jammy-vm:~# cat /root/.cups/lpoptions cat: /etc/cups/lpoptions: No such file or directory root@jammy-vm:~# 4) What happened instead: root@jammy-vm:~# lpstat -p printer HP-Officejet-Pro-8710 is idle. enabled since Thu 01 Feb 2024 03:17:49 PM UTC root@jammy-vm:~# root@jammy-vm:~# lpoptions -d HP-Officejet-Pro-8710 copies=1 device-uri=lpd://10.20.135.153:515/PASSTHRU finishings=3 job-cancel-after=10800 job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=0 number-up=1 print-color-mode=color printer-commands=none printer-info=HP-Officejet-Pro-8710 printer-is-accepting-jobs=true printer-is-shared=true printer-is-temporary=false printer-location printer-make-and-model='HP Officejet Pro 8710, hpcups 3.21.12' printer-state=3 printer-state-change-time=1706800669 printer-state-reasons=none printer-type=4124 printer-uri-supported=ipp://localhost/printers/HP-Officejet-Pro-8710 root@jammy-vm:~# root@jammy-vm:~# cat /etc/cups/lpoptions cat: /etc/cups/lpoptions: No such file or directory root@jammy-vm:~# root@jammy-vm:~# cat /root/.cups/lpoptions Default HP-Officejet-Pro-8710 root@jammy-vm:~# To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2052925/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2025526] Re: Printer is not available in chromium snap
@wallento and @jose+ubu1, could you please run the command ps aux | grep cups-proxyd and post the output here and also could you attach the files /var/snap/cups/current/var/log/cups-proxyd_log /var/snap/cups/current/var/log/error_log /var/log/cups/error_log Attach the files one by one, in separate comments, and do not compress them, this way I will be able to easily read right out of the browser. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2025526 Title: Printer is not available in chromium snap Status in chromium-browser package in Ubuntu: Confirmed Status in cups package in Ubuntu: Confirmed Bug description: My printer is not available in chromium. I had the same problem in firefox but fixed it with the following command: sudo snap connect firefox:cups-control However this did not work with the chromium snap. I got the following error: snap "chromium" has no plug named "cups-control" My printer is a network printer and is automatically detected by my Kubuntu install. It works out of the box with all native apps and flatpaks. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/2025526/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
Marc, thanks a lot for completing this one, as it has badly coincided
with my trip to India. And sorry for having let anyone to wait so long
...
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https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
Status in CUPS:
Fix Released
Status in atril package in Ubuntu:
Confirmed
Status in cups package in Ubuntu:
Fix Released
Status in okular package in Ubuntu:
Confirmed
Status in cups source package in Jammy:
Fix Released
Status in cups source package in Lunar:
Fix Released
Bug description:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers
are affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FileDevice Yes
and start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-
PDF_Printer-PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
editor. Check whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints
about color printing. So the regression potential is very low.
To manage notifications about this bug go to:
https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions
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[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
@ahasenak, I have uploaded an SRU for this bug for Lunar right now. As
soon as it gets approved, please test it as described in the initial
description (there is an option to do it without an affected printer)
and report back here.
I will not upload an SRU for Kinetic, as this version is already EOL.
** Also affects: okular (Ubuntu Lunar)
Importance: Undecided
Status: New
** Also affects: cups (Ubuntu Lunar)
Importance: Undecided
Status: New
** Also affects: atril (Ubuntu Lunar)
Importance: Undecided
Status: New
** No longer affects: atril (Ubuntu Lunar)
** No longer affects: okular (Ubuntu Lunar)
** Changed in: cups (Ubuntu Lunar)
Importance: Undecided => High
** Changed in: cups (Ubuntu Lunar)
Status: New => In Progress
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
Status in CUPS:
Fix Released
Status in atril package in Ubuntu:
Confirmed
Status in cups package in Ubuntu:
Fix Released
Status in okular package in Ubuntu:
Confirmed
Status in cups source package in Jammy:
Fix Committed
Status in cups source package in Lunar:
In Progress
Bug description:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers
are affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
and start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-
PDF_Printer-PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
editor. Check whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints
about color printing. So the regression potential is very low.
To manage notifications about this bug go to:
https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions
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[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
Thank you very much. Marking the SRU for Jammy as verified ...
** Tags removed: verification-needed verification-needed-jammy
** Tags added: verification-done verification-done-jammy
--
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https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
Status in CUPS:
Fix Released
Status in atril package in Ubuntu:
Confirmed
Status in cups package in Ubuntu:
Fix Released
Status in okular package in Ubuntu:
Confirmed
Status in cups source package in Jammy:
Fix Committed
Bug description:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers
are affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
and start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-
PDF_Printer-PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
editor. Check whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints
about color printing. So the regression potential is very low.
To manage notifications about this bug go to:
https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions
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[Touch-packages] [Bug 2026200] Re: Snap update broke launching and printing on 20.04 Ubuntu.
Dalik, there is an upstream bug report about your observation of missing *.bin files for CUPS on /var/lib/snapd/seccomp/bpf/: https://github.com/OpenPrinting/cups-snap/issues/16 It is reported by GitHub user d3al. Is that you? I am not able to reproduce this problem on Ubuntu 23.04 and 23.10. ** Bug watch added: github.com/OpenPrinting/cups-snap/issues #16 https://github.com/OpenPrinting/cups-snap/issues/16 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2026200 Title: Snap update broke launching and printing on 20.04 Ubuntu. Status in chromium-browser package in Ubuntu: Confirmed Status in cups package in Ubuntu: Incomplete Bug description: Two deployed ubuntu images, 20.04 and 22.04. Both images are fully updated. Issue appears to only impact 20.04. chrome snap version 2529 Launching chrome from menu shortcut that is managed by the snap works and it using this location /snap/bin/chromium Launching chrome from desktop shortcut that I manage on 20.04 fails - /snap/chromium/current/usr/lib/chromium-browser/chrome Updating the desktop shortcut with this location on 20.04 works - /snap/bin/chromium Try and print from the browser, print dialog in chrome does not list any system printers, only shows PDF. Doing the same on 22.04 image, I get a list of printers. CLI I run cups.lstat -v which works on 22.04, does not work on 20.04. 20.04 I get an error "cannot stat /var/lib/snapd/seccomp/bpf/snap.cups.lpstat.bin: No such file or directory" I've run these tests on multiple 20.04 and 22.04 machines and I'm getting 100% failure rate on 20.04. I get this error when running chrome from cli from this path on 20.04 /snap/chromium/current/usr/lib/chromium-browser which points to 2529 snap image. /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /snap/chromium/current/usr/lib/chromium-browser/chrome) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /snap/chromium/current/usr/lib/chromium-browser/chrome) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /snap/chromium/current/usr/lib/chromium-browser/chrome) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /snap/chromium/current/usr/lib/chromium-browser/chrome) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /snap/chromium/2529/usr/lib/chromium-browser/libffmpeg.so) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /snap/chromium/2529/usr/lib/chromium-browser/libffmpeg.so) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/2026200/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2026200] Re: Snap update broke launching and printing on 20.04 Ubuntu.
Anyone suffering the described problem, could you follow Nathan's instructions if you have not done so yet, and could you run the following commands and paste the output here? lpstat -r lpstat -v lpstat -p cuos.lpstat -r cups.lpstat -v cups.lpstat -p Aleo try to print through the CUPS Snap, for example via cups.lp -d PRINTER FILE.PDF Replace PRINTER by the name of a working print queue and FILE.PDF by the name of a PDF file which you have. Does this work? If not, could you also try lp -d PRINTER FILE.PDF Does this work? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2026200 Title: Snap update broke launching and printing on 20.04 Ubuntu. Status in chromium-browser package in Ubuntu: Incomplete Status in cups package in Ubuntu: Incomplete Bug description: Two deployed ubuntu images, 20.04 and 22.04. Both images are fully updated. Issue appears to only impact 20.04. chrome snap version 2529 Launching chrome from menu shortcut that is managed by the snap works and it using this location /snap/bin/chromium Launching chrome from desktop shortcut that I manage on 20.04 fails - /snap/chromium/current/usr/lib/chromium-browser/chrome Updating the desktop shortcut with this location on 20.04 works - /snap/bin/chromium Try and print from the browser, print dialog in chrome does not list any system printers, only shows PDF. Doing the same on 22.04 image, I get a list of printers. CLI I run cups.lstat -v which works on 22.04, does not work on 20.04. 20.04 I get an error "cannot stat /var/lib/snapd/seccomp/bpf/snap.cups.lpstat.bin: No such file or directory" I've run these tests on multiple 20.04 and 22.04 machines and I'm getting 100% failure rate on 20.04. I get this error when running chrome from cli from this path on 20.04 /snap/chromium/current/usr/lib/chromium-browser which points to 2529 snap image. /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /snap/chromium/current/usr/lib/chromium-browser/chrome) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /snap/chromium/current/usr/lib/chromium-browser/chrome) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /snap/chromium/current/usr/lib/chromium-browser/chrome) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /snap/chromium/current/usr/lib/chromium-browser/chrome) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /snap/chromium/2529/usr/lib/chromium-browser/libffmpeg.so) /snap/chromium/current/usr/lib/chromium-browser/chrome: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /snap/chromium/2529/usr/lib/chromium-browser/libffmpeg.so) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/2026200/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2025526] Re: Printer is not available in chromium snap
Heiko, even that you have found a workaround, could you continue help us what was going on? Could you follow the instructions of comment #4? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2025526 Title: Printer is not available in chromium snap Status in chromium-browser package in Ubuntu: Incomplete Status in cups package in Ubuntu: Incomplete Bug description: My printer is not available in chromium. I had the same problem in firefox but fixed it with the following command: sudo snap connect firefox:cups-control However this did not work with the chromium snap. I got the following error: snap "chromium" has no plug named "cups-control" My printer is a network printer and is automatically detected by my Kubuntu install. It works out of the box with all native apps and flatpaks. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/2025526/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2025526] Re: Printer is not available in chromium snap
Heiko, please run the following commands and post their output here: lpstat -v lpstat -p cups.lpstat -v cups.lpstat -p snap list | grep cups snap connections cups -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2025526 Title: Printer is not available in chromium snap Status in chromium-browser package in Ubuntu: Incomplete Status in cups package in Ubuntu: Incomplete Bug description: My printer is not available in chromium. I had the same problem in firefox but fixed it with the following command: sudo snap connect firefox:cups-control However this did not work with the chromium snap. I got the following error: snap "chromium" has no plug named "cups-control" My printer is a network printer and is automatically detected by my Kubuntu install. It works out of the box with all native apps and flatpaks. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/2025526/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2025526] Re: Printer is not available in chromium snap
** Changed in: chromium-browser (Ubuntu) Status: New => Incomplete ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2025526 Title: Printer is not available in chromium snap Status in chromium-browser package in Ubuntu: Incomplete Status in cups package in Ubuntu: Incomplete Bug description: My printer is not available in chromium. I had the same problem in firefox but fixed it with the following command: sudo snap connect firefox:cups-control However this did not work with the chromium snap. I got the following error: snap "chromium" has no plug named "cups-control" My printer is a network printer and is automatically detected by my Kubuntu install. It works out of the box with all native apps and flatpaks. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/2025526/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
** Description changed:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers are
affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
and start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-
PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
- editor. Chcke whether it contains a line
+ editor. Check whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints about
color printing. So the regression potential is very low.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
Status in CUPS:
Fix Released
Status in atril package in Ubuntu:
Confirmed
Status in cups package in Ubuntu:
Fix Released
Status in okular package in Ubuntu:
Confirmed
Status in cups source package in Jammy:
Fix Committed
Bug description:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers
are affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
and start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-
PDF_Printer-PDF.ppd
Print a file to this queue as described above. When
[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
Fixed in Mantic via cups 2.4.5-0ubuntu1:
cups (2.4.5-0ubuntu1) mantic; urgency=medium
* Update to new upstream version 2.4.5.
- Fixes color printing on printers with "CMYK" choice instead of "RGB"
in "ColorModel" option of their PPD (Upstream issues #451 and #500,
LP: 1971242).
* Merge from Debian unstable. Remaining changes:
- Added "--enable-snapped-clients" to the "./configure" options to use
the correct Snap mediation mode for an unsnapped cupsd, like provided
by this package.
- In the AppArmor profile allow CUPS to access (/var)/run/snapd.socket
to allow cupsd to determine which interfaces a snapped client
is plugging.
- Build-depend on libapparmor-dev, libsnapd-glib-dev, needed for
Snap mediation.
- Added fully automatic generation of PPD option setting presets to
be applied depending on the settings of the job IPP attributes
"print-color-mode", "print-quality", and "print-content-optimize".
This allows easy control of any printer with only standard IPP
attributes, as for example from a phone (functionality overtaken
from cups-filters, mot (yet) upstream in CUPS).
- In debian/rules updated ./configure arguments from --enable-gnutls to
--with-tls=gnutls. Now libcups has support for all hash types again,
especially can provide sha2-256 to PAPPL.
- When polling capabilities of a driverless printer via
get-printer-attributes IPP request, do a separate poll of the
media-col-database attribute in case it did not get obtained by the
first polls.
- In libcupsimage2 recommend libcupsfilters2 instead of libcupsfilters1.
* Manually refreshed patch 9100-ppd-cache-add-auto-presets.patch.
* Removed patches included upstream:
- 9110-create-local-printer-localhost-fix.patch
- CVE-2022-26691-2.patch
- snapd-glib-2.patch
- poll-media-col-database-separately.patch
- CVE-2023-32324.patch
cups (2.4.2-4) unstable; urgency=medium
* CVE-2023-32324
A heap buffer overflow vulnerability would allow a remote attacker to
lauch a dos attack.
** CVE added: https://cve.mitre.org/cgi-bin/cvename.cgi?name=2022-26691
** CVE added: https://cve.mitre.org/cgi-bin/cvename.cgi?name=2023-32324
** Changed in: cups (Ubuntu)
Status: Fix Committed => Fix Released
--
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
Status in CUPS:
Fix Released
Status in atril package in Ubuntu:
Confirmed
Status in cups package in Ubuntu:
Fix Released
Status in okular package in Ubuntu:
Confirmed
Status in cups source package in Jammy:
Fix Committed
Bug description:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers
are affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
and start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-
PDF_Printer-PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
editor. Check whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[
[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
Uploaded CUPS 2.4.5 to Mantic. This version has the mentioned fixes
included.
--
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https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
Status in CUPS:
Fix Released
Status in atril package in Ubuntu:
Confirmed
Status in cups package in Ubuntu:
Fix Committed
Status in okular package in Ubuntu:
Confirmed
Status in cups source package in Jammy:
In Progress
Bug description:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers
are affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
ans start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-
PDF_Printer-PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
editor. Chcke whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints
about color printing. So the regression potential is very low.
To manage notifications about this bug go to:
https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions
--
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
** Changed in: cups (Ubuntu Lunar)
Status: New => In Progress
** Changed in: cups (Ubuntu)
Status: Confirmed => Fix Committed
** Also affects: okular (Ubuntu Jammy)
Importance: Undecided
Status: New
** Also affects: cups (Ubuntu Jammy)
Importance: Undecided
Status: New
** Also affects: atril (Ubuntu Jammy)
Importance: Undecided
Status: New
** No longer affects: cups (Ubuntu Lunar)
** Changed in: cups (Ubuntu Jammy)
Importance: Undecided => High
** Changed in: cups (Ubuntu Jammy)
Status: New => In Progress
** No longer affects: okular (Ubuntu Lunar)
** No longer affects: okular (Ubuntu Jammy)
** No longer affects: atril (Ubuntu Lunar)
** No longer affects: atril (Ubuntu Jammy)
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https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
Status in CUPS:
Fix Released
Status in atril package in Ubuntu:
Confirmed
Status in cups package in Ubuntu:
Fix Committed
Status in okular package in Ubuntu:
Confirmed
Status in cups source package in Jammy:
In Progress
Bug description:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers
are affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
ans start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-
PDF_Printer-PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
editor. Chcke whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints
about color printing. So the regression potential is very low.
To manage notifications about this bug go to:
https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions
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[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
Sample PPD file for the SRU test plan.
** Description changed:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
+
+ [ Impact ]
+
+ If the PPD file for a printer has a ColorModel option and the only
+ choice in it for printing in color is not named RGB but CMYK instead,
+ the printer cannot be made printing in color with intuitive methods,
+ usually selcting the color choice in the print dialog (which makes
+ ColorModel=CMYK be sent along with the job).
+
+ Only an ugly command-line-based workaround, running the command
+
+ lpadmin -p PRINTER -o print-color-mode-default=color
+
+ makes the printer print in color.
+
+ An example for printers with such PPDs are printers from RICOH and OEM
+ (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are
+ affected.
+
+ [ Test Plan ]
+
+ Remove the workaround if you had applied it:
+
+ lpadmin -p PRINTER -R print-color-mode-default
+
+ If you have an affected printer, print a PDF file (or use the print
+ functionality in an application) with colored content and choose the
+ setting for color printing in the print dialog. When printing via
+ command line do
+
+ lp -d PRINTER -o ColorModel=CMYK FILE.pdf
+
+ Without the SRU applied you will get a grayscale/monochrome printout,
+ with it applied, you will get a colored printout.
+
+ To test without a printer:
+
+ Stop CUPS:
+
+ sudo systemctl stop cups
+
+ Edit /etc/cups/cups-files.conf to have a line
+
+ FiileDevice Yes
+
+ ans start CUPS again:
+
+ sudo systemctl start cups
+
+ Then create a queue using the attached sample PPD file:
+
+ lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-
+ PDF.ppd
+
+ Print a file to this queue as described above. When the job is done
+ ("lpstat" does not show it any more), open /tmp/printout with a text
+ editor. Chcke whether it contains a line
+
+ @PJL SET RENDERMODE=COLOR
+
+ near its beginning, and NOT a line
+
+ @PJL SET RENDERMODE=GRAYSCALE
+
+ [ Where problems could occur ]
+
+ The patches are simple and they are also for some time in newer CUPS
+ versions (2.4.2 and newer) which are included in several distributions
+ (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about
+ color printing. So the regression potential is very low.
** Attachment added: "Ricoh-PDF_Printer-PDF.ppd"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1971242/+attachment/5679703/+files/Ricoh-PDF_Printer-PDF.ppd
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
Status in CUPS:
Fix Released
Status in atril package in Ubuntu:
Confirmed
Status in cups package in Ubuntu:
Confirmed
Status in okular package in Ubuntu:
Confirmed
Status in atril source package in Lunar:
New
Status in cups source package in Lunar:
New
Status in okular source package in Lunar:
New
Bug description:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers
are affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
ans start
[Touch-packages] [Bug 1971242] Re: printing PDF appears always grey, no color
** Also affects: okular (Ubuntu Lunar) Importance: Undecided Status: New ** Also affects: cups (Ubuntu Lunar) Importance: Undecided Status: New ** Also affects: atril (Ubuntu Lunar) Importance: Undecided Status: New ** Changed in: cups (Ubuntu Lunar) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color Status in CUPS: Fix Released Status in atril package in Ubuntu: Confirmed Status in cups package in Ubuntu: Confirmed Status in okular package in Ubuntu: Confirmed Status in atril source package in Lunar: New Status in cups source package in Lunar: New Status in okular source package in Lunar: New Bug description: After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2021956] Re: crash cups-proxyd
cups-proxyd is replicating your system CUPS' print queues and IPP print services available to your system on the CUPS of the CUPS Snap. Therefore | need to know what is available on your system. So please run the following commands and post the output here: lpstat -v driverless driverless --std-ipp-uris ippfind Also please attach your file /var/snap/cups/current/var/log/cups-proxyd_log Do not compress the file. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2021956 Title: crash cups-proxyd Status in cups package in Ubuntu: Incomplete Bug description: Ubuntu IOT Desktop 22.04 LTS # cat /etc/os-release PRETTY_NAME="Ubuntu 22.04.2 LTS" NAME="Ubuntu" VERSION_ID="22.04" VERSION="22.04.2 LTS (Jammy Jellyfish)" VERSION_CODENAME=jammy ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/; SUPPORT_URL="https://help.ubuntu.com/; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy; UBUNTU_CODENAME=jammy Kernel Version: 5.15.0-1028-intel-iotg # journalctl --no-hostname -b --no-pager | grep cups-proxyd mai 31 11:51:22 cups.cupsd[949]: + PROXY_DAEMON=cups-proxyd mai 31 11:51:22 cups.cupsd[3032]: exec cups-proxyd /var/snap/cups/common/run/cups.sock /run/cups/cups.sock -l --logdir /var/snap/cups/872/var/log mai 31 11:51:23 audit[3032]: SECCOMP auid=4294967295 uid=0 gid=0 ses=4294967295 subj=snap.cups.cupsd pid=3032 comm="cups-proxyd" exe="/snap/cups/872/sbin/cups-proxyd" sig=0 arch=c03e syscall=314 compat=0 ip=0x7fb050c2973d code=0x5 mai 31 11:51:23 kernel: audit: type=1326 audit(1685523083.773:85): auid=4294967295 uid=0 gid=0 ses=4294967295 subj=snap.cups.cupsd pid=3032 comm="cups-proxyd" exe="/snap/cups/872/sbin/cups-proxyd" sig=0 arch=c03e syscall=314 compat=0 ip=0x7fb050c2973d code=0x5 mai 31 11:51:24 kernel: cups-proxyd[3032]: segfault at 18 ip 558e95990d6e sp 7ffe2436a230 error 4 in cups-proxyd[558e9598d000+7000] Error: cups-proxyd[3032]: segfault at 18 ip 558e95990d6e sp 7ffe2436a230 error 4 in cups-proxyd[558e9598d000+7000] Snap list: # snap list Name Version RevTracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base chromium 113.0.5672.1262477 latest/stable canonical✓ - core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634latest/stable canonical✓ base cups 2.4.2-5 872latest/stable openprinting✓ - firefox111.0-2 2432 latest/stable/… mozilla✓ - gnome-3-38-20040+git.6f39565 140latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959latest/stable/… canonical✓ - snapd 2.59.219122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ - Reproduced: At every boot OS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2021956/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2018538] Re: All PDFs when printed come out mirror image
I could reproduce it now with Ondrej's PPD file, thank you very much, Ondrej. I also found the default PPD file for the HP Colour LaserJet CP2025dn (the PostScript one of HPLIP), the printer of the original poster, Hugo Squelch, thanks, Hugo. With this I fixed it upstream now: https://github.com/OpenPrinting/libppd/commit/a86f9993674f1 All PPD files with "MirrorPrint" option cuased mirrored printout If a PPD contains an option "MirrorPrint", the ppdFilterLoadPPD() sent the option "mirror=true" to the filter functions, regardless of the actual setting of "MirrorPrint" (which is usually "False" by default). This made all printouts on printers using a PPD file with a "MirrorPrint" option coming out mirrored, with no way to counteract this by any options or attributes. This is fixed now by checking the setting of "MirrorPrint". ** Changed in: cups (Ubuntu) Status: Incomplete => In Progress ** Package changed: cups (Ubuntu) => libppd (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2018538 Title: All PDFs when printed come out mirror image Status in libppd package in Ubuntu: In Progress Bug description: Since updating to Ubuntu 23.04. Whenever I try to print a PDF (regardless of application the PDF is open in) it will print the PDF in mirror image. If I enable printing mirror image in the settings, every other page become mirror image as instead. (I'm printing double sided/long edge print, so one side is normal and the other side becomes mirror image when I do this). I'm trying to print to a HP Colour LaserJet CP2025dn Note: If I print from my second device when it was running Ubuntu 22.10 it would print normally, but as soon as I updated it to 23.04, it started having the same issue as well. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: ubiquity (not installed) ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu May 4 20:31:48 2023 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash --- InstallationDate: Installed on 2022-10-22 (194 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) SourcePackage: ubiquity Symptom: installation UpgradeStatus: Upgraded to lunar on 2023-04-21 (13 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libppd/+bug/2018538/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2018538] Re: All PDFs when printed come out mirror image
I am not able to reproduce this bug. Could anyone of you please provide me your queue's PPD file from the /etc/cups/ppd/ directory? Thanks. Could you please also run the command cupsctl --debug-logging then print a job which comes out mirrored and after that attach the file /var/log/cups/error_log to this bug report? Thanks. Please attach your files one by one, do not compress them and do not package them together. Thanks. ** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2018538 Title: All PDFs when printed come out mirror image Status in cups package in Ubuntu: Incomplete Bug description: Since updating to Ubuntu 23.04. Whenever I try to print a PDF (regardless of application the PDF is open in) it will print the PDF in mirror image. If I enable printing mirror image in the settings, every other page become mirror image as instead. (I'm printing double sided/long edge print, so one side is normal and the other side becomes mirror image when I do this). I'm trying to print to a HP Colour LaserJet CP2025dn Note: If I print from my second device when it was running Ubuntu 22.10 it would print normally, but as soon as I updated it to 23.04, it started having the same issue as well. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: ubiquity (not installed) ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu May 4 20:31:48 2023 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash --- InstallationDate: Installed on 2022-10-22 (194 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) SourcePackage: ubiquity Symptom: installation UpgradeStatus: Upgraded to lunar on 2023-04-21 (13 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2018538/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2018538] Re: All PDFs when printed come out mirror image
Could you attach your print queue's PPD file(s), from /etc/cups/ppd/? Please do not compress the files, nor package them together. Thanks. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2018538 Title: All PDFs when printed come out mirror image Status in cups package in Ubuntu: Confirmed Bug description: Since updating to Ubuntu 23.04. Whenever I try to print a PDF (regardless of application the PDF is open in) it will print the PDF in mirror image. If I enable printing mirror image in the settings, every other page become mirror image as instead. (I'm printing double sided/long edge print, so one side is normal and the other side becomes mirror image when I do this). I'm trying to print to a HP Colour LaserJet CP2025dn Note: If I print from my second device when it was running Ubuntu 22.10 it would print normally, but as soon as I updated it to 23.04, it started having the same issue as well. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: ubiquity (not installed) ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu May 4 20:31:48 2023 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash --- InstallationDate: Installed on 2022-10-22 (194 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) SourcePackage: ubiquity Symptom: installation UpgradeStatus: Upgraded to lunar on 2023-04-21 (13 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2018538/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2016014] Re: Printing via CUPS still takes ages to start
*** This bug is a duplicate of bug 2014976 *** https://bugs.launchpad.net/bugs/2014976 The file Dependencies.txt, automatically attached to this bug report when you created it, shows that you ahve still the old cups-browsed 2.0b4 installed and not the new 2.0rc1. Only the latter contains my fix for your bug. Please update your system again. Perhaps the new cups-browsed has already arrived. ** This bug has been marked a duplicate of bug 2014976 CUPS doesnt work anymore with my HP Printer -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2016014 Title: Printing via CUPS still takes ages to start Status in cups package in Ubuntu: New Bug description: The printer now prints colour again, but it is still extreme slow. When I print a page, it takes about 5 minutes to start. Again this is on all Ubuntu 23.04 but not on 22.10. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: cups 2.4.2-3ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.26.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: KDE Date: Wed Apr 12 16:27:33 2023 InstallationDate: Installed on 2022-10-13 (181 days ago) InstallationMedia: Kubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) Lpstat: device for HP_Color_LaserJet_MFP_M280nw_83DB46: implicitclass://HP_Color_LaserJet_MFP_M280nw_83DB46/ MachineType: ASUS System Product Name Papersize: a4 PpdFiles: HP_Color_LaserJet_MFP_M280nw_83DB46: HP ColorLaserJet MFP M278-M281, driverless, 2.0rc1 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=bbfb5c10-aebe-4f03-ba37-aa48af5e7bf8 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to lunar on 2023-03-31 (11 days ago) dmi.bios.date: 12/03/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1401 dmi.board.asset.tag: Default string dmi.board.name: ROG STRIX B550-E GAMING dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd12/03/2020:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-EGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2016014/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2014976] Re: CUPS doesnt work anymore with my HP Printer
I was able to reproduce the bug with the IPP printer emulation utility ippeveprinter (package cups-ipp-utils). It is actually 2 bugs: One is that cups-browsed (which automatically creates a CUPS queue for your printer) sends PDF and not Apple Raster to your printer, and your printer is slow on processing the complex PDF format. I have done a fix on the upstream code now that if the destination printer supports both Apple Raster and PDF, the former gets preferred. This way the computer and not the printer renders and rasterizes the PDF input, and the computer has usually a much higher performance for doing this work. Upstream fix in cups-browsed: https://github.com/OpenPrinting/cups-browsed/commit/3eb66da The monochrome output is due to a bug in the PPD file generator for driverless IPP printers. If the printer reports "auto" as default for the color output mode, it selects gray instead of RGB as default. This I have fixed in libppd now: https://github.com/OpenPrinting/libppd/commit/1934a6c341 These fixes will be included in the next uploads of libppd and cups- browsed. ** Changed in: cups (Ubuntu) Importance: Undecided => High ** Package changed: cups (Ubuntu) => cups-browsed (Ubuntu) ** Also affects: libppd (Ubuntu) Importance: Undecided Status: New ** Changed in: libppd (Ubuntu) Status: New => In Progress ** Changed in: libppd (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2014976 Title: CUPS doesnt work anymore with my HP Printer Status in cups-browsed package in Ubuntu: In Progress Status in libppd package in Ubuntu: In Progress Bug description: With 22.10, the autogenerated PPD has much more info inside then with 23.10. My printer needs about 5 Minutes now to start printing and prints only black and white, no colour. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: cups 2.4.2-1ubuntu4 ProcVersionSignature: Ubuntu 6.2.0-18.18-generic 6.2.6 Uname: Linux 6.2.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.26.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: KDE Date: Sun Apr 2 00:57:13 2023 InstallationDate: Installed on 2022-10-13 (170 days ago) InstallationMedia: Kubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) Lpstat: device for HP_Color_LaserJet_MFP_M280nw_83DB46: implicitclass://HP_Color_LaserJet_MFP_M280nw_83DB46/ MachineType: ASUS System Product Name Papersize: a4 PpdFiles: HP_Color_LaserJet_MFP_M280nw_83DB46: HP ColorLaserJet MFP M278-M281, driverless, 2.0b4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-18-generic root=UUID=bbfb5c10-aebe-4f03-ba37-aa48af5e7bf8 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to lunar on 2023-03-31 (1 days ago) dmi.bios.date: 12/03/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1401 dmi.board.asset.tag: Default string dmi.board.name: ROG STRIX B550-E GAMING dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd12/03/2020:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-EGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-browsed/+bug/2014976/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2014976] Re: CUPS doesnt work anymore with my HP Printer
** Changed in: cups (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2014976 Title: CUPS doesnt work anymore with my HP Printer Status in cups package in Ubuntu: In Progress Bug description: With 22.10, the autogenerated PPD has much more info inside then with 23.10. My printer needs about 5 Minutes now to start printing and prints only black and white, no colour. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: cups 2.4.2-1ubuntu4 ProcVersionSignature: Ubuntu 6.2.0-18.18-generic 6.2.6 Uname: Linux 6.2.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.26.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: KDE Date: Sun Apr 2 00:57:13 2023 InstallationDate: Installed on 2022-10-13 (170 days ago) InstallationMedia: Kubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) Lpstat: device for HP_Color_LaserJet_MFP_M280nw_83DB46: implicitclass://HP_Color_LaserJet_MFP_M280nw_83DB46/ MachineType: ASUS System Product Name Papersize: a4 PpdFiles: HP_Color_LaserJet_MFP_M280nw_83DB46: HP ColorLaserJet MFP M278-M281, driverless, 2.0b4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-18-generic root=UUID=bbfb5c10-aebe-4f03-ba37-aa48af5e7bf8 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to lunar on 2023-03-31 (1 days ago) dmi.bios.date: 12/03/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1401 dmi.board.asset.tag: Default string dmi.board.name: ROG STRIX B550-E GAMING dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd12/03/2020:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-EGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2014976/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1998917] Re: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04
Looking at all what you told and posted here, your printer actually does not keep the input image size when getting jobs in PDF. The most reliable format for printing on driverless printers is Apple Raster. But your printer seems to simply do not print anything when receiving Apple Raster and telling to the client that everything is correctly printed. This can be due to the low toner, but then the printer has to report back to the client when not being able to print. Have you already tried to update the firmware of the printer (via appropriate functionality in the printer's web admin interface)? Have you already tried to print in monochrome (black-and-white) mode? (At least if the culprit for the "toner low" is not the black toner, see printer's web interface). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1998917 Title: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04 Status in cups package in Ubuntu: New Bug description: To reproduce: 1. Open Inkscape. 2. Draw a rectangle 170mm x 230mm. 3. Print it. Expected result: The printed rectangle on paper should measure 170mm x 230mm. Actual result: The rectangle measures 168mm x 226mm, a difference of approximately 2%. I print a lot of labels. I make them in both LibreOffice (for mail merge) and Inkscape (when I want them all the same). I use standard downloaded templates in LibreOffice and in Inkscape I have made my own manually. I recently upgraded to 22.04 and now whenever I print any of my existing documents they no longer line up with the labels. They line up in the top left of the page but at the bottom right they are misaligned, shifted up and left. This happens because the entire page is now printed 2% smaller. Nothing else has changed about my setup: it is the same printer and the same documents printing differently. The printer is a network printer. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.1 ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53 Uname: Linux 5.15.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-Gray..\' already exists W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-DeviceN..\' already exists CurrentDesktop: XFCE Date: Tue Dec 6 11:42:58 2022 InstallationDate: Installed on 2018-05-07 (1673 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_61F41D: implicitclass://HP_LaserJet_100_colorMFP_M175nw_61F41D/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=96ca3669-e2ac-4371-b36d-55bc9f3bd03a ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. Snap.Changes: no changes found SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-08-12 (115 days ago) dmi.bios.date: 03/15/2018 dmi.bios.release: 5.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3802 dmi.board.asset.tag: Default string dmi.board.name: Z170-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1998917] Re: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04
Thanks. Please attach the PPD and error_log from that 18.04 computer. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1998917 Title: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04 Status in cups package in Ubuntu: New Bug description: To reproduce: 1. Open Inkscape. 2. Draw a rectangle 170mm x 230mm. 3. Print it. Expected result: The printed rectangle on paper should measure 170mm x 230mm. Actual result: The rectangle measures 168mm x 226mm, a difference of approximately 2%. I print a lot of labels. I make them in both LibreOffice (for mail merge) and Inkscape (when I want them all the same). I use standard downloaded templates in LibreOffice and in Inkscape I have made my own manually. I recently upgraded to 22.04 and now whenever I print any of my existing documents they no longer line up with the labels. They line up in the top left of the page but at the bottom right they are misaligned, shifted up and left. This happens because the entire page is now printed 2% smaller. Nothing else has changed about my setup: it is the same printer and the same documents printing differently. The printer is a network printer. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.1 ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53 Uname: Linux 5.15.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-Gray..\' already exists W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-DeviceN..\' already exists CurrentDesktop: XFCE Date: Tue Dec 6 11:42:58 2022 InstallationDate: Installed on 2018-05-07 (1673 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_61F41D: implicitclass://HP_LaserJet_100_colorMFP_M175nw_61F41D/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=96ca3669-e2ac-4371-b36d-55bc9f3bd03a ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. Snap.Changes: no changes found SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-08-12 (115 days ago) dmi.bios.date: 03/15/2018 dmi.bios.release: 5.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3802 dmi.board.asset.tag: Default string dmi.board.name: Z170-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1998917] Re: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04
Sorry, what I have asked you for in the previous comment is not correct in this case, you do not need to do it. Instead, do the following: Run the command lpadmin -p testipp -E -v ipp://NPI61F41D.local:631/ipp/printer -m driverless:ipp://NPI61F41D.local:631/ipp/printer -o PageSize=A4 Test this queue by the following 2 commands: lp -d testipp 170x230.pdf lp -d testipp -o print-scaling=none 170x230.pdf Independent whether you get a correct or wrong printout, please attach the error_log and /etc/cups/ppd/testipp.ppd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1998917 Title: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04 Status in cups package in Ubuntu: New Bug description: To reproduce: 1. Open Inkscape. 2. Draw a rectangle 170mm x 230mm. 3. Print it. Expected result: The printed rectangle on paper should measure 170mm x 230mm. Actual result: The rectangle measures 168mm x 226mm, a difference of approximately 2%. I print a lot of labels. I make them in both LibreOffice (for mail merge) and Inkscape (when I want them all the same). I use standard downloaded templates in LibreOffice and in Inkscape I have made my own manually. I recently upgraded to 22.04 and now whenever I print any of my existing documents they no longer line up with the labels. They line up in the top left of the page but at the bottom right they are misaligned, shifted up and left. This happens because the entire page is now printed 2% smaller. Nothing else has changed about my setup: it is the same printer and the same documents printing differently. The printer is a network printer. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.1 ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53 Uname: Linux 5.15.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-Gray..\' already exists W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-DeviceN..\' already exists CurrentDesktop: XFCE Date: Tue Dec 6 11:42:58 2022 InstallationDate: Installed on 2018-05-07 (1673 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_61F41D: implicitclass://HP_LaserJet_100_colorMFP_M175nw_61F41D/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=96ca3669-e2ac-4371-b36d-55bc9f3bd03a ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. Snap.Changes: no changes found SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-08-12 (115 days ago) dmi.bios.date: 03/15/2018 dmi.bios.release: 5.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3802 dmi.board.asset.tag: Default string dmi.board.name: Z170-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1998917] Re: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04
Could you stop CUPS via sudo systenctl stop cups then edit your PPD file /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd changing the line (line 21) *cupsFilter2: "application/vnd.cups-pdf application/pdf 200 -" to *%cupsFilter2: "application/vnd.cups-pdf application/pdf 200 -" The added % after the * in the beginning makes a comment line out of the line, making it inactive. This makes CUPS not trying to send PDF to your printer any more but the alternative URF Apple Raster) format (via line 22). Save the modified PPD file and start CUPS again: sudo systenctl start cups Try to print. Is the output the correct size now? It seems that if your printer receives PDF, it tries to scale the PDF pages down into the frame defined by the printer's unprintable margins, making them slightly smaller. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1998917 Title: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04 Status in cups package in Ubuntu: New Bug description: To reproduce: 1. Open Inkscape. 2. Draw a rectangle 170mm x 230mm. 3. Print it. Expected result: The printed rectangle on paper should measure 170mm x 230mm. Actual result: The rectangle measures 168mm x 226mm, a difference of approximately 2%. I print a lot of labels. I make them in both LibreOffice (for mail merge) and Inkscape (when I want them all the same). I use standard downloaded templates in LibreOffice and in Inkscape I have made my own manually. I recently upgraded to 22.04 and now whenever I print any of my existing documents they no longer line up with the labels. They line up in the top left of the page but at the bottom right they are misaligned, shifted up and left. This happens because the entire page is now printed 2% smaller. Nothing else has changed about my setup: it is the same printer and the same documents printing differently. The printer is a network printer. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.1 ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53 Uname: Linux 5.15.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-Gray..\' already exists W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-DeviceN..\' already exists CurrentDesktop: XFCE Date: Tue Dec 6 11:42:58 2022 InstallationDate: Installed on 2018-05-07 (1673 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_61F41D: implicitclass://HP_LaserJet_100_colorMFP_M175nw_61F41D/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=96ca3669-e2ac-4371-b36d-55bc9f3bd03a ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. Snap.Changes: no changes found SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-08-12 (115 days ago) dmi.bios.date: 03/15/2018 dmi.bios.release: 5.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3802 dmi.board.asset.tag: Default string dmi.board.name: Z170-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1998917] Re: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04
I am trying to find out what exactly is happening and therefore I need to know somewhat more. Could you switch to debug logging via cupsctl --debug-logging and then print a job where the problem occurs. After that attach the file /var/log/cups/error_log to this bug report. Also attach your print queue's PPD file from /etc/cups/ppd/ to this bug report. It is the one named as your print queue. Please do not compress the files and do not package them together. Attach them one by one. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1998917 Title: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04 Status in cups package in Ubuntu: New Bug description: To reproduce: 1. Open Inkscape. 2. Draw a rectangle 170mm x 230mm. 3. Print it. Expected result: The printed rectangle on paper should measure 170mm x 230mm. Actual result: The rectangle measures 168mm x 226mm, a difference of approximately 2%. I print a lot of labels. I make them in both LibreOffice (for mail merge) and Inkscape (when I want them all the same). I use standard downloaded templates in LibreOffice and in Inkscape I have made my own manually. I recently upgraded to 22.04 and now whenever I print any of my existing documents they no longer line up with the labels. They line up in the top left of the page but at the bottom right they are misaligned, shifted up and left. This happens because the entire page is now printed 2% smaller. Nothing else has changed about my setup: it is the same printer and the same documents printing differently. The printer is a network printer. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.1 ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53 Uname: Linux 5.15.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-Gray..\' already exists W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-DeviceN..\' already exists CurrentDesktop: XFCE Date: Tue Dec 6 11:42:58 2022 InstallationDate: Installed on 2018-05-07 (1673 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_61F41D: implicitclass://HP_LaserJet_100_colorMFP_M175nw_61F41D/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=96ca3669-e2ac-4371-b36d-55bc9f3bd03a ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. Snap.Changes: no changes found SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-08-12 (115 days ago) dmi.bios.date: 03/15/2018 dmi.bios.release: 5.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3802 dmi.board.asset.tag: Default string dmi.board.name: Z170-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1917074] Re: cups ppi parameter should be a string
Fix in cups-filters should already be in Ubuntu. Closing ... ** Changed in: cups (Ubuntu) Status: New => Invalid ** Changed in: cups-filters (Ubuntu) Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1917074 Title: cups ppi parameter should be a string Status in CUPS: Fix Released Status in cups package in Ubuntu: Invalid Status in cups-filters package in Ubuntu: Fix Released Bug description: cups encode.c treats parameter ppi as an integer, but it should be a string. the image filter drivers expect the form ppi=300x600 to specify source image dpi for images where it is asymmetric. I encountered this issue trying to print full-sized images without scaling on a dymo 450 label printer. This bug causes images to print across 2 labels when trying to use the 300x600dpi graphics mode. This should print a single label: lpr -o ppi=300x600 -o scaling=0 -o PageSize=w167h288 -o PageRegion=w167h288 -o Resolution=300x600dpi -o DymoHalftoning=Default -o DymoPrintDensity=Medium -o DymoPrintQuality=Graphics -o MediaDimensions=w167h288 ~/Desktop/test_Graphics_portrait.png where the png is a 664*2224 image without any dpi metadata. Instead the ppi option gets sanitized to 300, and the image gets printed across 2 labels. Description: Ubuntu 20.04.2 LTS Release: 20.04 cups: Installed: 2.3.1-9ubuntu1.1 Candidate: 2.3.1-9ubuntu1.1 Version table: *** 2.3.1-9ubuntu1.1 500 500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://archive.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1917074/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1998917] Re: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04
For printing PDFs via command line, it is "lp -o print-scaling=none ...". -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1998917 Title: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04 Status in cups package in Ubuntu: New Bug description: To reproduce: 1. Open Inkscape. 2. Draw a rectangle 170mm x 230mm. 3. Print it. Expected result: The printed rectangle on paper should measure 170mm x 230mm. Actual result: The rectangle measures 168mm x 226mm, a difference of approximately 2%. I print a lot of labels. I make them in both LibreOffice (for mail merge) and Inkscape (when I want them all the same). I use standard downloaded templates in LibreOffice and in Inkscape I have made my own manually. I recently upgraded to 22.04 and now whenever I print any of my existing documents they no longer line up with the labels. They line up in the top left of the page but at the bottom right they are misaligned, shifted up and left. This happens because the entire page is now printed 2% smaller. Nothing else has changed about my setup: it is the same printer and the same documents printing differently. The printer is a network printer. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.1 ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53 Uname: Linux 5.15.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-Gray..\' already exists W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-DeviceN..\' already exists CurrentDesktop: XFCE Date: Tue Dec 6 11:42:58 2022 InstallationDate: Installed on 2018-05-07 (1673 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_61F41D: implicitclass://HP_LaserJet_100_colorMFP_M175nw_61F41D/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=96ca3669-e2ac-4371-b36d-55bc9f3bd03a ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. Snap.Changes: no changes found SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-08-12 (115 days ago) dmi.bios.date: 03/15/2018 dmi.bios.release: 5.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3802 dmi.board.asset.tag: Default string dmi.board.name: Z170-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1998917] Re: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04
Does Inkscape's print dialog not have something like a "Print Scaling" option with choices like "Auto", "Auto Fill", "Fit", "Fill", and "None"? If there is such an option you have to set it to "None", this leaves the input document in its original size. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1998917 Title: Everything prints approximately 2% too small after upgrading to Ubuntu 22.04 Status in cups package in Ubuntu: New Bug description: To reproduce: 1. Open Inkscape. 2. Draw a rectangle 170mm x 230mm. 3. Print it. Expected result: The printed rectangle on paper should measure 170mm x 230mm. Actual result: The rectangle measures 168mm x 226mm, a difference of approximately 2%. I print a lot of labels. I make them in both LibreOffice (for mail merge) and Inkscape (when I want them all the same). I use standard downloaded templates in LibreOffice and in Inkscape I have made my own manually. I recently upgraded to 22.04 and now whenever I print any of my existing documents they no longer line up with the labels. They line up in the top left of the page but at the bottom right they are misaligned, shifted up and left. This happens because the entire page is now printed 2% smaller. Nothing else has changed about my setup: it is the same printer and the same documents printing differently. The printer is a network printer. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.1 ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53 Uname: Linux 5.15.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-Gray..\' already exists W [06/Dec/2022:00:00:06 +] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_100_colorMFP_M175nw_61F41D-DeviceN..\' already exists CurrentDesktop: XFCE Date: Tue Dec 6 11:42:58 2022 InstallationDate: Installed on 2018-05-07 (1673 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_61F41D: implicitclass://HP_LaserJet_100_colorMFP_M175nw_61F41D/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=96ca3669-e2ac-4371-b36d-55bc9f3bd03a ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. Snap.Changes: no changes found SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-08-12 (115 days ago) dmi.bios.date: 03/15/2018 dmi.bios.release: 5.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3802 dmi.board.asset.tag: Default string dmi.board.name: Z170-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1956533] Re: Printing anything to /dev/lp0 makes Ubuntu Server 20.04 crash
Moving to the kernel. A already the command 'echo "Test" > /dev/lp0' causes the crash, it is not caused by CUPS, but by the implementation of /dev/lp0 which is the kernel. ** Package changed: cups (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1956533 Title: Printing anything to /dev/lp0 makes Ubuntu Server 20.04 crash Status in linux package in Ubuntu: New Bug description: Whenever I try to print anything to /dev/lp0 (the parallel port of my ASUS M5A78L-M LE mainboard), my Ubuntu 20.04 server freezes completely (display gets black, no keyboard input, no network reaction). Thereby it doesn't matter whether I try printing a testpage in the webinterface of CUPS (http://localhost:631), trying to print a Windows 10 test page from a SaMBa client or try entering 'echo "Test" > /dev/lp0' on the console. When trying the latter, my HP LaserJet 6L printer prints 'Te', so a little bit of the print job seams to come out before the crash. In /var/log/syslog, there are no entries about the crash (I tried waiting 5 minutes, then do the echo test, then wait another 5 minutes before restarting to be able to isolate any possible entries caused by the crash clearly by the time stamp, but there aren't any). As a workaround, I installed a DELOCK 90413 'Serial + Parallel PCI Express x1 Card' into my server, which is recognized as /dev/lp1. When using this parallel port, printing works perfectly. In my old hardware with another mainboard, the same installation (I just changed hard disks) worked perfectly with the internal /dev/lp0. I also tried printing to the problematic parallel port on my new server hardware (the problematic one) using FreeDOS 1.3, just to confirm that my hardware is not defective, and it worked perfectly. So Ubuntu 20.04 seems to have a problem with the internal parallel port of the ASUS M5A78L-M LE mainboard. Unfortunately, I cannot tell which package is affected as I can't find any log entries. However, I guess, it's not cups, as a direct echo to /dev/lp0 also does not work. So I guess, it's something deeper. What you also need: 1) Ubuntu 20.04.3 LTS 2) I don'd know. Sorry. 3) When printing to /dev/lp0, a page should come out of the printer. 4) When printing to /dev/lp0, the whole system crashed (display black, no reaction to anything). If I can provide you further information to fix this bug, please don't hesitate to contact me. However, you need to help me how to gather it, as all my ideas are already described above. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956533/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1897369] Re: apparmor: Allow cups-browsed to change nice value (CAP_SYS_NICE)
Joel, thank you very much for your analysis and for posting Debian bug #1016622, as the fix has to be applied in the Debian package. ** Package changed: cups (Ubuntu) => cups-filters (Ubuntu) ** Changed in: cups-filters (Ubuntu) Status: Confirmed => Triaged ** Bug watch added: Debian Bug tracker #1016622 https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1016622 ** Also affects: cups-filters (Debian) via https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1016622 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1897369 Title: apparmor: Allow cups-browsed to change nice value (CAP_SYS_NICE) Status in cups-filters package in Ubuntu: Triaged Status in cups-filters package in Debian: Unknown Bug description: In Ubuntu 20.04.1 with *cups-browsed* 1.27.4-1, apparmor prevents `/usr/sbin/cups-browsed` to change its nice value. $ sudo dmesg | grep apparmor [541870.509461] audit: type=1400 audit(1600898428.089:60): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=62030 comm="cups-browsed" capability=23 capname="sys_nice" [628298.779668] audit: type=1400 audit(1600984854.115:61): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=66850 comm="cups-browsed" capability=23 capname="sys_nice" [714667.424963] audit: type=1400 audit(1601071220.527:62): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=76828 comm="cups-browsed" capability=23 capname="sys_nice" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1897369/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1979079] Re: Can print to (brother) driverless printer only using aa-complain cupsd
Please could you post the lines containing "audit", "DENIED", and "cupsd" or "cups-browsed" which are in your /var/log/syslog and/or your journal here? Try to find especially the messages which appear when you print a job until you get the error message "No suitable Destination Host found by cups-browsed". Can you print in AppArmor's complain mode? Switch to complain mode with sudo aa-complain cupsd sudo aa-complain cups-browsed and back to the default enforce mode sudo aa-enforce cupsd sudo aa-enforce cups-browsed Please try at first to only put cupsd into complain mode, after that only cups-browsed, and after that both. With which of these settings are you able to print and with which not? ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1979079 Title: Can print to (brother) driverless printer only using aa-complain cupsd Status in cups package in Ubuntu: Incomplete Bug description: The apparmor configuration for cupsd is incorrect and makes it impossible to print to driverless printers (at least to the brother printer I am trying). Cups cannot obtain the IP address of the printer. You get "No suitable Destination Host found by cups-browsed" There are multiple reports of this issue on the network, also wrt debian. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups-daemon 2.4.1op1-1ubuntu4.1 ProcVersionSignature: Ubuntu 5.15.0-39.42-generic 5.15.35 Uname: Linux 5.15.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: KDE Date: Fri Jun 17 18:19:32 2022 EcryptfsInUse: Yes InstallationDate: Installed on 2020-02-16 (852 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: SCHENKER SCHENKER_SLIM14_SSL14L19 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-39-generic root=/dev/mapper/VG_NVMe-root ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-06-03 (14 days ago) dmi.bios.date: 10/02/2019 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04RTR1 dmi.board.asset.tag: Tag 12345 dmi.board.name: N141CU dmi.board.vendor: SCHENKER dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04RTR1:bd10/02/2019:br7.4:efr7.2:svnSCHENKER:pnSCHENKER_SLIM14_SSL14L19:pvrNotApplicable:rvnSCHENKER:rnN141CU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: SCHENKER_SLIM14_SSL14L19 dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: SCHENKER To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1979079/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1975459] Re: Prints blank pages
Thank you very much. As this bug can easily get worked around and as it is also fixed in cups-filters 2.x, I will not provide a fix here. Closing ... ** Changed in: cups (Ubuntu) Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1975459 Title: Prints blank pages Status in cups package in Ubuntu: Won't Fix Bug description: When printing using a wireless printer from Ubuntu it only prints blank pages. Occasinally, but not reproducable, it prints 1 job after boot and then fails. Printing from ipad and android devies to the same printer always works. This problem has persisted for several years, different versions of ubuntu on different networks and computers and several different printers. The attached file contains the cups debug log. The machine was booted 24 hours earlier. The first print job succeeded, the second failed with printer busy. I then tried to log out and back in, and only got blank pages. When that happens, the printer will continue to print blank pages until the tray is empty or removed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1975459/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1975459] Re: Prints blank pages
The bug itself is that the implicitclass CUPS backend used by cups- browsed is not able to determine the correct parameters to generate Apple Raster from the PDF input. Your printer needs 600 dpi and for some reason 1200 dpi got sent. In cups-filters 2.x (to appear in Ubuntu 22.10) this is fixed. For the time being, please create an explicit print queue for your printer (instead of letting cups-browsed auto-creating one): lpadmin -p Brother -E -v 'ipp://Brother%20HL-L2357DW._ipp._tcp.local/' -m everywhere Try to print on this queue. Does it work? ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1975459 Title: Prints blank pages Status in cups package in Ubuntu: Incomplete Bug description: When printing using a wireless printer from Ubuntu it only prints blank pages. Occasinally, but not reproducable, it prints 1 job after boot and then fails. Printing from ipad and android devies to the same printer always works. This problem has persisted for several years, different versions of ubuntu on different networks and computers and several different printers. The attached file contains the cups debug log. The machine was booted 24 hours earlier. The first print job succeeded, the second failed with printer busy. I then tried to log out and back in, and only got blank pages. When that happens, the printer will continue to print blank pages until the tray is empty or removed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1975459/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1972856] Re: Cannot add printer
@maxroby, could you run the following command: ipptool -tv ipps://HPF80DAC5CDC21.local:631/ipp/print get-printer- attributes.test > attrs.txt and attach attrs.txt. Please also post the screen output of this ipptool command. Thanks. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1972856 Title: Cannot add printer Status in cups package in Ubuntu: Incomplete Bug description: When I try to add a HP OfficeJet the system cannot find drivers, it shows an error. Description: Ubuntu 22.04 LTS Release: 22.04 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-control-center 1:41.4-1ubuntu12 ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30 Uname: Linux 5.15.0-25-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 10 15:25:16 2022 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2022-03-21 (49 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220321) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1972856/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1968722] Re: File fails to print when rendered with CUPS, prints fine when fed directly to printer
> These two statements seem to be contradictory. If driverless printing
is more reliable, that would seem to imply that files sent directly to
the printer print more reliably than files sent through the CUPS
filters, which would seem to imply that it is the filters, not the
printer, that have bugs.
Driverless printing does not mean sending PostScript files directly to
the printer, it means that the client discovers the printer via DNS-SD,
queries the printer for its capabilities via IPP, and then prints in one
of the formats PDF, Apple Raster, PWG Raster, or PCLm to the printer,
dpending what it supports. CUPS does this automatically if no
"conventional" print queue exists (remove any queue for your printer).
Or you can create a print queue with the lpadmin command and the "-m
everywhere" model specification.
Does this perhaps work for you?
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1968722
Title:
File fails to print when rendered with CUPS, prints fine when fed
directly to printer
Status in cups package in Ubuntu:
Incomplete
Bug description:
I have a printer named "duplex" configured to print through CUPS
PostScript rendering ("MakeModel HP LaserJet 500 color M551 Postscript
(recommended)", "DeviceURI
socket://m551dn.kamens.brookline.ma.us:9100" in printers.conf) and the
same physical printer configured driverless in CUPS with a different
name ("MakeModel HP LaserJet 500 color M551, driverless, cups-filters
1.28.15", "DeviceURI
implicitclass://HP_LaserJet_500_color_M551_1637DA/", "Option cups-
browsed-dest-printer "1625
ipps://HP%20LaserJet%20500%20color%20M551%20%5B1637DA%5D._ipps._tcp.local/
pdf 600dpi"") in printers.conf.
The attached file prints just fine when sent to the latter printer,
i.e., prints fine with driverless printing, but fails to print when
sent through the CUPS Postscript renderer, i.e., the former printer.
In particular, the file stops printing after four pages and then the
printer spits out this error page:
ERROR:
typecheck
OFFENDING-COMMAND:
known
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: cups 2.4.1op1-1ubuntu4
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 12 08:21:44 2022
InstallationDate: Installed on 2019-01-02 (1195 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
Lpstat:
device for duplex: socket://m551dn.kamens.brookline.ma.us:9100
device for HP_LaserJet_500_color_M551_1637DA:
implicitclass://HP_LaserJet_500_color_M551_1637DA/
device for simplex: socket://m551dn.kamens.brookline.ma.us:9100
MachineType: Acer Predator G6-710
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/simplex.ppd',
'/etc/cups/ppd/duplex.ppd',
'/etc/cups/ppd/HP_LaserJet_500_color_M551_1637DA.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/simplex.ppd: Permission denied
grep: /etc/cups/ppd/duplex.ppd: Permission denied
grep: /etc/cups/ppd/HP_LaserJet_500_color_M551_1637DA.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-25-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to jammy on 2022-02-20 (50 days ago)
dmi.bios.date: 05/18/2016
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R01-A4
dmi.board.name: Predator G6-710
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrR01-A4:bd05/18/2016:br5.11:svnAcer:pnPredatorG6-710:pvr:rvnAcer:rnPredatorG6-710:rvr:cvnAcer:ct3:cvr:sku:
dmi.product.family: Acer Desktop
dmi.product.name: Predator G6-710
dmi.sys.vendor: Acer
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[Touch-packages] [Bug 1968722] Re: File fails to print when rendered with CUPS, prints fine when fed directly to printer
Do you have cups-filter 1.28.15 installed, which fixes bug #1967816? Or
did you try the option "pdftops-renderer=gs" as described there and
which you confirmed as fixing that bug? You do not need the option if
you have cups-filter 1.28.15 installed. Or could it be that this file
now needs the "pdftops-renderer=pdftops" option to print?
Generally, driverless printing is more reliable than PostScript
printing. PostScript interpreters in printers often have bugs.
** Changed in: cups (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1968722
Title:
File fails to print when rendered with CUPS, prints fine when fed
directly to printer
Status in cups package in Ubuntu:
Incomplete
Bug description:
I have a printer named "duplex" configured to print through CUPS
PostScript rendering ("MakeModel HP LaserJet 500 color M551 Postscript
(recommended)", "DeviceURI
socket://m551dn.kamens.brookline.ma.us:9100" in printers.conf) and the
same physical printer configured driverless in CUPS with a different
name ("MakeModel HP LaserJet 500 color M551, driverless, cups-filters
1.28.15", "DeviceURI
implicitclass://HP_LaserJet_500_color_M551_1637DA/", "Option cups-
browsed-dest-printer "1625
ipps://HP%20LaserJet%20500%20color%20M551%20%5B1637DA%5D._ipps._tcp.local/
pdf 600dpi"") in printers.conf.
The attached file prints just fine when sent to the latter printer,
i.e., prints fine with driverless printing, but fails to print when
sent through the CUPS Postscript renderer, i.e., the former printer.
In particular, the file stops printing after four pages and then the
printer spits out this error page:
ERROR:
typecheck
OFFENDING-COMMAND:
known
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: cups 2.4.1op1-1ubuntu4
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 12 08:21:44 2022
InstallationDate: Installed on 2019-01-02 (1195 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
Lpstat:
device for duplex: socket://m551dn.kamens.brookline.ma.us:9100
device for HP_LaserJet_500_color_M551_1637DA:
implicitclass://HP_LaserJet_500_color_M551_1637DA/
device for simplex: socket://m551dn.kamens.brookline.ma.us:9100
MachineType: Acer Predator G6-710
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/simplex.ppd',
'/etc/cups/ppd/duplex.ppd',
'/etc/cups/ppd/HP_LaserJet_500_color_M551_1637DA.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/simplex.ppd: Permission denied
grep: /etc/cups/ppd/duplex.ppd: Permission denied
grep: /etc/cups/ppd/HP_LaserJet_500_color_M551_1637DA.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-25-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to jammy on 2022-02-20 (50 days ago)
dmi.bios.date: 05/18/2016
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R01-A4
dmi.board.name: Predator G6-710
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrR01-A4:bd05/18/2016:br5.11:svnAcer:pnPredatorG6-710:pvr:rvnAcer:rnPredatorG6-710:rvr:cvnAcer:ct3:cvr:sku:
dmi.product.family: Acer Desktop
dmi.product.name: Predator G6-710
dmi.sys.vendor: Acer
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[Touch-packages] [Bug 1967816] Re: PDF file completely silently fails to print, computer claims it printed, printer shows no trace of it
Fixed upstream in https://github.com/OpenPrinting/cups-filters/commit/607f5e9066 ** Package changed: cups (Ubuntu) => cups-filters (Ubuntu) ** Changed in: cups-filters (Ubuntu) Importance: Undecided => Medium ** Changed in: cups-filters (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1967816 Title: PDF file completely silently fails to print, computer claims it printed, printer shows no trace of it Status in cups-filters package in Ubuntu: In Progress Bug description: I have an HP LaserJet M551dn printer which usually works just fine with CUPS. Tonight, however, I discovered that I was completely unable to print one particular PDF file (unfortunately I can't provide you with the file because it's a scan of a tax form with PII on it). CUPS claimed that it printed the file and there are no errors in the log. On the other side, the printer doesn't show any trace of the file haven't been sent to it. The print job isn't in the job log, and at no point while CUPS claims it's printing does the printer make any noise or any of its lights blink as they usually do when a job is being sent to it. I don't know how to debug this further. I'm attaching the section of /var/log/cups/error_log from the attempt to print the file. This is reproducible every time with this particular file, including immediately after updating to all current Jammy packages and rebooting. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu80 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Mon Apr 4 20:51:23 2022 InstallationDate: Installed on 2019-01-02 (1188 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) Lpstat: device for duplex: socket://m551dn.kamens.brookline.ma.us:9100 device for HP_LaserJet_500_color_M551_1637DA: implicitclass://HP_LaserJet_500_color_M551_1637DA/ device for simplex: socket://m551dn.kamens.brookline.ma.us:9100 MachineType: Acer Predator G6-710 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/simplex.ppd', '/etc/cups/ppd/duplex.ppd', '/etc/cups/ppd/HP_LaserJet_500_color_M551_1637DA.ppd'] failed with exit code 2: grep: /etc/cups/ppd/simplex.ppd: Permission denied grep: /etc/cups/ppd/duplex.ppd: Permission denied grep: /etc/cups/ppd/HP_LaserJet_500_color_M551_1637DA.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-02-20 (43 days ago) dmi.bios.date: 05/18/2016 dmi.bios.release: 5.11 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: R01-A4 dmi.board.name: Predator G6-710 dmi.board.vendor: Acer dmi.chassis.type: 3 dmi.chassis.vendor: Acer dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A4:bd05/18/2016:br5.11:svnAcer:pnPredatorG6-710:pvr:rvnAcer:rnPredatorG6-710:rvr:cvnAcer:ct3:cvr:sku: dmi.product.family: Acer Desktop dmi.product.name: Predator G6-710 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1967816/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1967816] Re: PDF file completely silently fails to print, computer claims it printed, printer shows no trace of it
Could you print your file from the command line, using lp -d duplex file.pdf lp -d duplex -o pdftops-renderer=gs file.pdf file.pdf is the file you mention which does not print on your printer. Please try the 2 command. Tell us which of them prints which of them not. Your log shows that the job gets correctly filtered and sent off to the printer. The printer might have a bug in its PostScript interpreter making it not print some files. The "-o pdftops-renderer=gs" option of the second command lets another filter for converting your PDF file into PostScript being used. The resulting different PostScript file could perhaps not trigger the bug in the printer. You can make this setting default via lpadmin -p duplex -o pdftops-renderer-default=gs and remove the default setting via lpadmin -p duplex -R pdftops-renderer-default Please tell us your experience. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1967816 Title: PDF file completely silently fails to print, computer claims it printed, printer shows no trace of it Status in cups package in Ubuntu: Incomplete Bug description: I have an HP LaserJet M551dn printer which usually works just fine with CUPS. Tonight, however, I discovered that I was completely unable to print one particular PDF file (unfortunately I can't provide you with the file because it's a scan of a tax form with PII on it). CUPS claimed that it printed the file and there are no errors in the log. On the other side, the printer doesn't show any trace of the file haven't been sent to it. The print job isn't in the job log, and at no point while CUPS claims it's printing does the printer make any noise or any of its lights blink as they usually do when a job is being sent to it. I don't know how to debug this further. I'm attaching the section of /var/log/cups/error_log from the attempt to print the file. This is reproducible every time with this particular file, including immediately after updating to all current Jammy packages and rebooting. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu80 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Mon Apr 4 20:51:23 2022 InstallationDate: Installed on 2019-01-02 (1188 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) Lpstat: device for duplex: socket://m551dn.kamens.brookline.ma.us:9100 device for HP_LaserJet_500_color_M551_1637DA: implicitclass://HP_LaserJet_500_color_M551_1637DA/ device for simplex: socket://m551dn.kamens.brookline.ma.us:9100 MachineType: Acer Predator G6-710 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/simplex.ppd', '/etc/cups/ppd/duplex.ppd', '/etc/cups/ppd/HP_LaserJet_500_color_M551_1637DA.ppd'] failed with exit code 2: grep: /etc/cups/ppd/simplex.ppd: Permission denied grep: /etc/cups/ppd/duplex.ppd: Permission denied grep: /etc/cups/ppd/HP_LaserJet_500_color_M551_1637DA.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2022-02-20 (43 days ago) dmi.bios.date: 05/18/2016 dmi.bios.release: 5.11 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: R01-A4 dmi.board.name: Predator G6-710 dmi.board.vendor: Acer dmi.chassis.type: 3 dmi.chassis.vendor: Acer dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A4:bd05/18/2016:br5.11:svnAcer:pnPredatorG6-710:pvr:rvnAcer:rnPredatorG6-710:rvr:cvnAcer:ct3:cvr:sku: dmi.product.family: Acer Desktop dmi.product.name: Predator G6-710 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1967816/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed
I your error_log I have found the following: D [21/Mar/2022:15:08:48 +0100] [Job 312] Send-Document: client-error- document-format-error (client-error-document-format-error) This looks like that the printer was not able to work with the data it received. The printer reports that it accepts PWG Raster as the only of the known data formats used for driverless printing (it supports other formats, too, but these are formats we cannot generate). Therefore we print in PWG Raster format. It is possible that some printers have firmware bugs, not able to print certain files in standard format. It is less probable that the PWG Raster provided by us has problems as otherwise I would have received many more bug reports. Now I need also CUPS error_log output from jobs which succeeded for you and also I need the files which you have actually sent, both succeeding and failing files. Could you attach these? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1964095 Title: print sent to Epson ET-2810 is not printed Status in cups package in Ubuntu: Incomplete Bug description: This is a new network printer in my home/local network. It works ok from my mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my preferred system. I can print the test page consistently via 'Settings - Printers - Printer Details'; occasionally I have managed to print a simple text e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process shows the job entering the print queue and being completed, but nothing appears to happen on the printer. I have used 'ubuntu-bug cups'to generate this report, so I hope it has included all the info you need, but please let me know if I can provide anything you are missing. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Mar 8 10:11:02 2022 InstallationDate: Installed on 2021-03-13 (359 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/ MachineType: Dell Inc. XPS 8700 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2014 dmi.bios.release: 4.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.product.sku: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed
Seems that your version of "driverless" is too old, not yet having the " --std-ipp-uris" option (see also output of "driverless -h"). But I have found the URI you need in your error_log. Please run the following command: ipptool -tv ipp://EPSON0EF3E0.local:631/ipp/print get-printer- attributes.test > attrs.txt and attach attrs.txt. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1964095 Title: print sent to Epson ET-2810 is not printed Status in cups package in Ubuntu: Incomplete Bug description: This is a new network printer in my home/local network. It works ok from my mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my preferred system. I can print the test page consistently via 'Settings - Printers - Printer Details'; occasionally I have managed to print a simple text e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process shows the job entering the print queue and being completed, but nothing appears to happen on the printer. I have used 'ubuntu-bug cups'to generate this report, so I hope it has included all the info you need, but please let me know if I can provide anything you are missing. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Mar 8 10:11:02 2022 InstallationDate: Installed on 2021-03-13 (359 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/ MachineType: Dell Inc. XPS 8700 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2014 dmi.bios.release: 4.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.product.sku: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed
Also note that the web interface of Launchpad only allows one attached file per comment. If you want to attach more files, simply post more comments, where the actual comment field can also stay empty in case you wrote everything already in the comment of the first file. e-mail answers seem to allow any number of attachments though. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1964095 Title: print sent to Epson ET-2810 is not printed Status in cups package in Ubuntu: Incomplete Bug description: This is a new network printer in my home/local network. It works ok from my mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my preferred system. I can print the test page consistently via 'Settings - Printers - Printer Details'; occasionally I have managed to print a simple text e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process shows the job entering the print queue and being completed, but nothing appears to happen on the printer. I have used 'ubuntu-bug cups'to generate this report, so I hope it has included all the info you need, but please let me know if I can provide anything you are missing. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Mar 8 10:11:02 2022 InstallationDate: Installed on 2021-03-13 (359 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/ MachineType: Dell Inc. XPS 8700 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2014 dmi.bios.release: 4.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.product.sku: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed
Thanks for the files. For the "ipptool -tv ..." command do the following: Run driverless --std-ipp-uris You get an URI for your printer in standard IPP format. Please use that URI for the "ipptool -tv ..." command of my comment above (comment #2) and attach the attrs.txt here. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1964095 Title: print sent to Epson ET-2810 is not printed Status in cups package in Ubuntu: Incomplete Bug description: This is a new network printer in my home/local network. It works ok from my mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my preferred system. I can print the test page consistently via 'Settings - Printers - Printer Details'; occasionally I have managed to print a simple text e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process shows the job entering the print queue and being completed, but nothing appears to happen on the printer. I have used 'ubuntu-bug cups'to generate this report, so I hope it has included all the info you need, but please let me know if I can provide anything you are missing. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Mar 8 10:11:02 2022 InstallationDate: Installed on 2021-03-13 (359 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/ MachineType: Dell Inc. XPS 8700 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2014 dmi.bios.release: 4.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.product.sku: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed
Could you also attach your file /etc/cups/ppd/EPSON_ET_2810_Series.ppd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1964095 Title: print sent to Epson ET-2810 is not printed Status in cups package in Ubuntu: Incomplete Bug description: This is a new network printer in my home/local network. It works ok from my mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my preferred system. I can print the test page consistently via 'Settings - Printers - Printer Details'; occasionally I have managed to print a simple text e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process shows the job entering the print queue and being completed, but nothing appears to happen on the printer. I have used 'ubuntu-bug cups'to generate this report, so I hope it has included all the info you need, but please let me know if I can provide anything you are missing. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Mar 8 10:11:02 2022 InstallationDate: Installed on 2021-03-13 (359 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/ MachineType: Dell Inc. XPS 8700 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2014 dmi.bios.release: 4.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.product.sku: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed
Please also run the command cupsctl --debug-logging Then print a job and as soon as it finishes/fails, copy the /var/log/cups/error_log file and attach it to this bug report. Also do not compress it and do not package it together with any other file. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1964095 Title: print sent to Epson ET-2810 is not printed Status in cups package in Ubuntu: Incomplete Bug description: This is a new network printer in my home/local network. It works ok from my mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my preferred system. I can print the test page consistently via 'Settings - Printers - Printer Details'; occasionally I have managed to print a simple text e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process shows the job entering the print queue and being completed, but nothing appears to happen on the printer. I have used 'ubuntu-bug cups'to generate this report, so I hope it has included all the info you need, but please let me know if I can provide anything you are missing. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Mar 8 10:11:02 2022 InstallationDate: Installed on 2021-03-13 (359 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/ MachineType: Dell Inc. XPS 8700 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2014 dmi.bios.release: 4.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.product.sku: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed
Please run the command driverless and post the output here. This should give you a network URI of your printer. Then run ipptool -tv get-printer-attributes.test > attrs.txt with replaced by the URI you got from the "driverless" command. Please attach the resulting attrs.txt file to this bug report. Please do not compress the file. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1964095 Title: print sent to Epson ET-2810 is not printed Status in cups package in Ubuntu: Incomplete Bug description: This is a new network printer in my home/local network. It works ok from my mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my preferred system. I can print the test page consistently via 'Settings - Printers - Printer Details'; occasionally I have managed to print a simple text e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process shows the job entering the print queue and being completed, but nothing appears to happen on the printer. I have used 'ubuntu-bug cups'to generate this report, so I hope it has included all the info you need, but please let me know if I can provide anything you are missing. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Mar 8 10:11:02 2022 InstallationDate: Installed on 2021-03-13 (359 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/ MachineType: Dell Inc. XPS 8700 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2014 dmi.bios.release: 4.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.product.sku: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1965112] Re: cupsd crashed with SIGSEGV in __strcmp_evex()
I have uploaded cups 2.4.1op1-1ubuntu3 with the updated patch now, and
also updated the upstream pull request:
https://github.com/OpenPrinting/cups/pull/353
Please test as soon as the update arrives.
** Changed in: cups (Ubuntu)
Status: In Progress => Fix Committed
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1965112
Title:
cupsd crashed with SIGSEGV in __strcmp_evex()
Status in cups package in Ubuntu:
Fix Committed
Bug description:
trying to print with jammy 20220316, to a network printer
ProblemType: Crash
DistroRelease: Ubuntu 22.04
Package: cups-daemon 2.4.1op1-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
Uname: Linux 5.15.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Mar 16 11:00:00 2022
ExecutablePath: /usr/sbin/cupsd
InstallationDate: Installed on 2022-02-28 (15 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220226)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: LENOVO 20Y5CTO1WW
Papersize: a4
ProcAttrCurrent: /usr/sbin/cupsd (enforce)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SegvAnalysis:
Segfault happened at: 0x7fdde6d9698c <__strcmp_evex+44>: vpcmpeqb
(%rsi),%ymm17,%k1{%k2}
PC (0x7fdde6d9698c) ok
source "(%rsi)" (0x) not located in a known VMA region (needed
readable region)!
destination "%ymm17" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: cups
StacktraceTop:
__strcmp_evex () at ../sysdeps/x86_64/multiarch/strcmp-evex.S:139
?? ()
?? ()
?? ()
__libc_start_call_main (main=main@entry=0x55ea813993a0, argc=argc@entry=2,
argv=argv@entry=0x7fffb71a6eb8) at ../sysdeps/nptl/libc_start_call_main.h:58
Title: cupsd crashed with SIGSEGV in __strcmp_evex()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
dmi.bios.date: 10/14/2021
dmi.bios.release: 1.11
dmi.bios.vendor: LENOVO
dmi.bios.version: N40ET29W (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20Y5CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T08861 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.11
dmi.modalias:
dmi:bvnLENOVO:bvrN40ET29W(1.11):bd10/14/2021:br1.11:efr1.11:svnLENOVO:pn20Y5CTO1WW:pvrThinkPadX1ExtremeGen4i:rvnLENOVO:rn20Y5CTO1WW:rvrSDK0T08861WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Y5_BU_Think_FM_ThinkPadX1ExtremeGen4i:
dmi.product.family: ThinkPad X1 Extreme Gen 4i
dmi.product.name: 20Y5CTO1WW
dmi.product.sku: LENOVO_MT_20Y5_BU_Think_FM_ThinkPad X1 Extreme Gen 4i
dmi.product.version: ThinkPad X1 Extreme Gen 4i
dmi.sys.vendor: LENOVO
separator:
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[Touch-packages] [Bug 1965112] Re: cupsd crashed with SIGSEGV in __strcmp_evex()
Thanks for all the info, it is as I expected, your cupsd.conf has
"Browsing No" because you do not use printer sharing. Then the DNS-SD
host name is not set in the daemon's internal variable DNSSDHostName and
this variable I compared with the host name of the URI of the potential
new queue to see whether I have to change it to "localhost" for the case
that the printer is a local service (IPP-over-USB, Printer Application,
...). This caused the crash. Now I have added a fallback to the internal
variable ServerName if DNSSDHostName is NULL.
I could reproduce the bug by doing the command
cupsctl --no-share-printers
(I had printer sharing on for my OpenPrinting work) and re-trying to
access an IPP printer through GTK's print dialog which caused the crash
then for me.
I have the fix now ready and with it the crash goes away.
I will update the Pull Request on CUPS upstream
(https://github.com/OpenPrinting/cups/pull/353) and also the patch on
the Ubuntu package.
Thanks for the bug report.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1965112
Title:
cupsd crashed with SIGSEGV in __strcmp_evex()
Status in cups package in Ubuntu:
In Progress
Bug description:
trying to print with jammy 20220316, to a network printer
ProblemType: Crash
DistroRelease: Ubuntu 22.04
Package: cups-daemon 2.4.1op1-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
Uname: Linux 5.15.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Mar 16 11:00:00 2022
ExecutablePath: /usr/sbin/cupsd
InstallationDate: Installed on 2022-02-28 (15 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220226)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: LENOVO 20Y5CTO1WW
Papersize: a4
ProcAttrCurrent: /usr/sbin/cupsd (enforce)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SegvAnalysis:
Segfault happened at: 0x7fdde6d9698c <__strcmp_evex+44>: vpcmpeqb
(%rsi),%ymm17,%k1{%k2}
PC (0x7fdde6d9698c) ok
source "(%rsi)" (0x) not located in a known VMA region (needed
readable region)!
destination "%ymm17" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: cups
StacktraceTop:
__strcmp_evex () at ../sysdeps/x86_64/multiarch/strcmp-evex.S:139
?? ()
?? ()
?? ()
__libc_start_call_main (main=main@entry=0x55ea813993a0, argc=argc@entry=2,
argv=argv@entry=0x7fffb71a6eb8) at ../sysdeps/nptl/libc_start_call_main.h:58
Title: cupsd crashed with SIGSEGV in __strcmp_evex()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
dmi.bios.date: 10/14/2021
dmi.bios.release: 1.11
dmi.bios.vendor: LENOVO
dmi.bios.version: N40ET29W (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20Y5CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T08861 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.11
dmi.modalias:
dmi:bvnLENOVO:bvrN40ET29W(1.11):bd10/14/2021:br1.11:efr1.11:svnLENOVO:pn20Y5CTO1WW:pvrThinkPadX1ExtremeGen4i:rvnLENOVO:rn20Y5CTO1WW:rvrSDK0T08861WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Y5_BU_Think_FM_ThinkPadX1ExtremeGen4i:
dmi.product.family: ThinkPad X1 Extreme Gen 4i
dmi.product.name: 20Y5CTO1WW
dmi.product.sku: LENOVO_MT_20Y5_BU_Think_FM_ThinkPad X1 Extreme Gen 4i
dmi.product.version: ThinkPad X1 Extreme Gen 4i
dmi.sys.vendor: LENOVO
separator:
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[Touch-packages] [Bug 1965112] Re: cupsd crashed with SIGSEGV in __strcmp_evex()
** Changed in: cups (Ubuntu)
Status: New => In Progress
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1965112
Title:
cupsd crashed with SIGSEGV in __strcmp_evex()
Status in cups package in Ubuntu:
In Progress
Bug description:
trying to print with jammy 20220316, to a network printer
ProblemType: Crash
DistroRelease: Ubuntu 22.04
Package: cups-daemon 2.4.1op1-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
Uname: Linux 5.15.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Mar 16 11:00:00 2022
ExecutablePath: /usr/sbin/cupsd
InstallationDate: Installed on 2022-02-28 (15 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220226)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: LENOVO 20Y5CTO1WW
Papersize: a4
ProcAttrCurrent: /usr/sbin/cupsd (enforce)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SegvAnalysis:
Segfault happened at: 0x7fdde6d9698c <__strcmp_evex+44>: vpcmpeqb
(%rsi),%ymm17,%k1{%k2}
PC (0x7fdde6d9698c) ok
source "(%rsi)" (0x) not located in a known VMA region (needed
readable region)!
destination "%ymm17" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: cups
StacktraceTop:
__strcmp_evex () at ../sysdeps/x86_64/multiarch/strcmp-evex.S:139
?? ()
?? ()
?? ()
__libc_start_call_main (main=main@entry=0x55ea813993a0, argc=argc@entry=2,
argv=argv@entry=0x7fffb71a6eb8) at ../sysdeps/nptl/libc_start_call_main.h:58
Title: cupsd crashed with SIGSEGV in __strcmp_evex()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
dmi.bios.date: 10/14/2021
dmi.bios.release: 1.11
dmi.bios.vendor: LENOVO
dmi.bios.version: N40ET29W (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20Y5CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T08861 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.11
dmi.modalias:
dmi:bvnLENOVO:bvrN40ET29W(1.11):bd10/14/2021:br1.11:efr1.11:svnLENOVO:pn20Y5CTO1WW:pvrThinkPadX1ExtremeGen4i:rvnLENOVO:rn20Y5CTO1WW:rvrSDK0T08861WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Y5_BU_Think_FM_ThinkPadX1ExtremeGen4i:
dmi.product.family: ThinkPad X1 Extreme Gen 4i
dmi.product.name: 20Y5CTO1WW
dmi.product.sku: LENOVO_MT_20Y5_BU_Think_FM_ThinkPad X1 Extreme Gen 4i
dmi.product.version: ThinkPad X1 Extreme Gen 4i
dmi.sys.vendor: LENOVO
separator:
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[Touch-packages] [Bug 1965112] Re: cupsd crashed with SIGSEGV in __strcmp_evex()
Can you also attach your /etc/cups/cupsd.conf file?
And please also post the output of the command
cupsctl
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1965112
Title:
cupsd crashed with SIGSEGV in __strcmp_evex()
Status in cups package in Ubuntu:
Incomplete
Bug description:
trying to print with jammy 20220316, to a network printer
ProblemType: Crash
DistroRelease: Ubuntu 22.04
Package: cups-daemon 2.4.1op1-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
Uname: Linux 5.15.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Mar 16 11:00:00 2022
ExecutablePath: /usr/sbin/cupsd
InstallationDate: Installed on 2022-02-28 (15 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220226)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: LENOVO 20Y5CTO1WW
Papersize: a4
ProcAttrCurrent: /usr/sbin/cupsd (enforce)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SegvAnalysis:
Segfault happened at: 0x7fdde6d9698c <__strcmp_evex+44>: vpcmpeqb
(%rsi),%ymm17,%k1{%k2}
PC (0x7fdde6d9698c) ok
source "(%rsi)" (0x) not located in a known VMA region (needed
readable region)!
destination "%ymm17" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: cups
StacktraceTop:
__strcmp_evex () at ../sysdeps/x86_64/multiarch/strcmp-evex.S:139
?? ()
?? ()
?? ()
__libc_start_call_main (main=main@entry=0x55ea813993a0, argc=argc@entry=2,
argv=argv@entry=0x7fffb71a6eb8) at ../sysdeps/nptl/libc_start_call_main.h:58
Title: cupsd crashed with SIGSEGV in __strcmp_evex()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
dmi.bios.date: 10/14/2021
dmi.bios.release: 1.11
dmi.bios.vendor: LENOVO
dmi.bios.version: N40ET29W (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20Y5CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T08861 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.11
dmi.modalias:
dmi:bvnLENOVO:bvrN40ET29W(1.11):bd10/14/2021:br1.11:efr1.11:svnLENOVO:pn20Y5CTO1WW:pvrThinkPadX1ExtremeGen4i:rvnLENOVO:rn20Y5CTO1WW:rvrSDK0T08861WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Y5_BU_Think_FM_ThinkPadX1ExtremeGen4i:
dmi.product.family: ThinkPad X1 Extreme Gen 4i
dmi.product.name: 20Y5CTO1WW
dmi.product.sku: LENOVO_MT_20Y5_BU_Think_FM_ThinkPad X1 Extreme Gen 4i
dmi.product.version: ThinkPad X1 Extreme Gen 4i
dmi.sys.vendor: LENOVO
separator:
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[Touch-packages] [Bug 1965112] Re: cupsd crashed with SIGSEGV in __strcmp_evex()
Could you run the following commands:
driverless
driverless --std-ipp-uris
lpstat -v
and post the output here.
On which print queue are you printing?
Are you running cups-browsed?
Then switch CUPS into debug mode:
cupsctl --debug-logging
Print a job as you did when the crash happened. When it fails again,
take the /var/log/cups/error_log file and attach it to this bug report.
DO NOT compress or package it.
Could you also tell me how you printed the job? Which application? GTK
print dialog? Any other print dialog?
** Changed in: cups (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1965112
Title:
cupsd crashed with SIGSEGV in __strcmp_evex()
Status in cups package in Ubuntu:
Incomplete
Bug description:
trying to print with jammy 20220316, to a network printer
ProblemType: Crash
DistroRelease: Ubuntu 22.04
Package: cups-daemon 2.4.1op1-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
Uname: Linux 5.15.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Mar 16 11:00:00 2022
ExecutablePath: /usr/sbin/cupsd
InstallationDate: Installed on 2022-02-28 (15 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220226)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: LENOVO 20Y5CTO1WW
Papersize: a4
ProcAttrCurrent: /usr/sbin/cupsd (enforce)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SegvAnalysis:
Segfault happened at: 0x7fdde6d9698c <__strcmp_evex+44>: vpcmpeqb
(%rsi),%ymm17,%k1{%k2}
PC (0x7fdde6d9698c) ok
source "(%rsi)" (0x) not located in a known VMA region (needed
readable region)!
destination "%ymm17" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: cups
StacktraceTop:
__strcmp_evex () at ../sysdeps/x86_64/multiarch/strcmp-evex.S:139
?? ()
?? ()
?? ()
__libc_start_call_main (main=main@entry=0x55ea813993a0, argc=argc@entry=2,
argv=argv@entry=0x7fffb71a6eb8) at ../sysdeps/nptl/libc_start_call_main.h:58
Title: cupsd crashed with SIGSEGV in __strcmp_evex()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
dmi.bios.date: 10/14/2021
dmi.bios.release: 1.11
dmi.bios.vendor: LENOVO
dmi.bios.version: N40ET29W (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20Y5CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T08861 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.11
dmi.modalias:
dmi:bvnLENOVO:bvrN40ET29W(1.11):bd10/14/2021:br1.11:efr1.11:svnLENOVO:pn20Y5CTO1WW:pvrThinkPadX1ExtremeGen4i:rvnLENOVO:rn20Y5CTO1WW:rvrSDK0T08861WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Y5_BU_Think_FM_ThinkPadX1ExtremeGen4i:
dmi.product.family: ThinkPad X1 Extreme Gen 4i
dmi.product.name: 20Y5CTO1WW
dmi.product.sku: LENOVO_MT_20Y5_BU_Think_FM_ThinkPad X1 Extreme Gen 4i
dmi.product.version: ThinkPad X1 Extreme Gen 4i
dmi.sys.vendor: LENOVO
separator:
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[Touch-packages] [Bug 1965112] Re: cupsd crashed with SIGSEGV in __strcmp_evex()
** Information type changed from Private to Public
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1965112
Title:
cupsd crashed with SIGSEGV in __strcmp_evex()
Status in cups package in Ubuntu:
New
Bug description:
trying to print with jammy 20220316, to a network printer
ProblemType: Crash
DistroRelease: Ubuntu 22.04
Package: cups-daemon 2.4.1op1-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
Uname: Linux 5.15.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Mar 16 11:00:00 2022
ExecutablePath: /usr/sbin/cupsd
InstallationDate: Installed on 2022-02-28 (15 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220226)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: LENOVO 20Y5CTO1WW
Papersize: a4
ProcAttrCurrent: /usr/sbin/cupsd (enforce)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic
root=UUID=229d75cc-2aa3-4f8f-b5bd-d310f6218a3f ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SegvAnalysis:
Segfault happened at: 0x7fdde6d9698c <__strcmp_evex+44>: vpcmpeqb
(%rsi),%ymm17,%k1{%k2}
PC (0x7fdde6d9698c) ok
source "(%rsi)" (0x) not located in a known VMA region (needed
readable region)!
destination "%ymm17" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: cups
StacktraceTop:
__strcmp_evex () at ../sysdeps/x86_64/multiarch/strcmp-evex.S:139
?? ()
?? ()
?? ()
__libc_start_call_main (main=main@entry=0x55ea813993a0, argc=argc@entry=2,
argv=argv@entry=0x7fffb71a6eb8) at ../sysdeps/nptl/libc_start_call_main.h:58
Title: cupsd crashed with SIGSEGV in __strcmp_evex()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
dmi.bios.date: 10/14/2021
dmi.bios.release: 1.11
dmi.bios.vendor: LENOVO
dmi.bios.version: N40ET29W (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20Y5CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T08861 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.11
dmi.modalias:
dmi:bvnLENOVO:bvrN40ET29W(1.11):bd10/14/2021:br1.11:efr1.11:svnLENOVO:pn20Y5CTO1WW:pvrThinkPadX1ExtremeGen4i:rvnLENOVO:rn20Y5CTO1WW:rvrSDK0T08861WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Y5_BU_Think_FM_ThinkPadX1ExtremeGen4i:
dmi.product.family: ThinkPad X1 Extreme Gen 4i
dmi.product.name: 20Y5CTO1WW
dmi.product.sku: LENOVO_MT_20Y5_BU_Think_FM_ThinkPad X1 Extreme Gen 4i
dmi.product.version: ThinkPad X1 Extreme Gen 4i
dmi.sys.vendor: LENOVO
separator:
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[Touch-packages] [Bug 1960601] Re: Ubuntu 20.04 stopped detecting HP LaserJet P2055dn after this morning's update
Can it be that you have earlier installed HPLIP directly from the upstream source? The system update could have overwritten parts of that installation and now your HPLIP does not work any more. A safer way to have an always up-to-date HPLIP is using its Snap version. Go to https://snapcraft.io/hplip-printer-app Install the Snap, set up your printer in its web interface, and CUPS will see a network printer, as the Snap emulates a network printer. Print to this network printer. In this Snap HPLIP is completely encapsulated and cannot be overwritten by any other installation. It gets also auto-updated by the Snap Store, so you will have an always up-to-date HPLIP. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1960601 Title: Ubuntu 20.04 stopped detecting HP LaserJet P2055dn after this morning's update Status in cups package in Ubuntu: New Bug description: I printed yesterday. I updated Ubuntu 20.04.3 this morning. The system now does not detect the HP LaserJet P2055dn to which it has been connected for years. The output of the command "apt-cache policy cups" is: cups: Installed: 2.3.1-9ubuntu1.1 Candidate: 2.3.1-9ubuntu1.1 Version table: *** 2.3.1-9ubuntu1.1 500 500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://archive.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages What I expected to happen was to print a document. Then, for the system to recognize the printer when I tried to reinstall it. What happened instead was that printing failed. Settings > Printers > Additional Printer Settings vomited an error message saying that the printer may not be connected. The print job hung on "Processing" for 5-10 minutes before I terminated it. I deleted the printer on the system and the system would / could not detect the device. No obvious means exists to install a printer driver for a specified printer, which is an astonishing design failure for the platform. I have rebooted the system and the printer multiple times throughout this process. I also attempted to update the system but no updates are available. All the wiring and power is as before. The system recognizes any number of other USB devices connected to it, including scanners, etc., that are freshly powered on. Power cycling the HP printer has no effect on lsusb output. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-99.112-generic 5.4.162 Uname: Linux 5.4.0-99-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: pass CupsErrorLog: E [11/Feb/2022:00:00:13 -0800] Unable to open listen socket for address [v1.::1]:631 - Address family not supported by protocol. E [11/Feb/2022:00:10:42 -0800] [Client 27] Returning HTTP Forbidden for CUPS-Add-Modify-Printer (ipp://localhost/printers/HP-LaserJet-P2055dn) from localhost E [11/Feb/2022:00:17:48 -0800] [Client 1329757] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/CUPS-BRF-Printer) from localhost. CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Date: Fri Feb 11 00:44:52 2022 InstallationDate: Installed on 2020-08-20 (539 days ago) InstallationMedia: Ubuntu-Server 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) KernLog: Lpstat: device for CUPS-BRF-Printer: cups-brf:/ MachineType: System manufacturer System Product Name Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/CUPS-BRF-Printer.ppd'] failed with exit code 2: grep: /etc/cups/ppd/CUPS-BRF-Printer.ppd: Permission denied ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-99-generic root=UUID=94757e46-a814-4c27-b3a5-4ff139bd211d ro ipv6.disable=1 nomodeset ipv6.disable=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/19/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1602 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P9X79-E WS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias:
[Touch-packages] [Bug 1753509] Re: avahi-daemon adds/installs every printer on network
The problem you mention is a known CUPS problem and in the works: https://github.com/OpenPrinting/cups/issues/176 ** Bug watch added: github.com/OpenPrinting/cups/issues #176 https://github.com/OpenPrinting/cups/issues/176 ** Package changed: cups-filters (Ubuntu) => cups (Ubuntu) ** Changed in: cups (Ubuntu) Status: Expired => Triaged ** Changed in: cups (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1753509 Title: avahi-daemon adds/installs every printer on network Status in cups package in Ubuntu: Triaged Bug description: When connected to a network, avahi-daemon adds & installs all printer on a network without being prompted. This is not desired behaviour. Discovery of the printers is good, but not automatic installation & addition. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: avahi-daemon 0.6.32~rc+dfsg-1ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 CurrentDesktop: Unity Date: Mon Mar 5 09:29:05 2018 InstallationDate: Installed on 2017-09-29 (157 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: avahi UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1753509/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1955434] Re: Driverless printing detection does not work
As usual, submitting to early, trying again ... This looks like that either AppArmor got more restricted in Jammy. I will CC AppArmor folks to make them aware, but due to the holidays they will possibly not react quickly. So I recommend to temporarily de- activate AppArmor for CUPS and for cups-browsed: sudo apt install apparmor-utils sudo aa-complain cupsd sudo aa-complain cups-browsed To return to the standard settings do sudo aa-enforce cupsd sudo aa-enforce cups-browsed Is your printer discovered and can you print on it with AppArmor enforcement de-activated on CUPS and/or cups-browsed? ** Changed in: cups (Ubuntu) Status: New => Incomplete ** Also affects: apparmor (Ubuntu) Importance: Undecided Status: New ** Changed in: apparmor (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1955434 Title: Driverless printing detection does not work Status in apparmor package in Ubuntu: Incomplete Status in cups package in Ubuntu: Incomplete Bug description: 20 Dec 2021 fresh just installed ubuntu budgie jammy daily My network HP Photosmart printer is not detected. In fact the only printer found via gnome settings is CUPS-BRF-PRINTER This is a regression since both 20.04.3 and 21.10 both find the same printer on the network automatically. journal -ae | grep cups shows apparmor issues dad@dad-MacBookPro:~$ journalctl -ae | grep cups Dec 20 23:42:40 dad-MacBookPro audit[711]: AVC apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=711 comm="cupsd" capability=12 capname="net_admin" Dec 20 23:42:40 dad-MacBookPro kernel: audit: type=1400 audit(1640043760.707:41): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=711 comm="cupsd" capability=12 capname="net_admin" Dec 20 23:42:48 dad-MacBookPro audit[834]: AVC apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=834 comm="cups-browsed" capability=23 capname="sys_nice" Dec 20 23:42:48 dad-MacBookPro kernel: audit: type=1400 audit(1640043768.971:42): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=834 comm="cups-browsed" capability=23 capname="sys_nice" ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.3.3op2-7ubuntu2 ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 Uname: Linux 5.13.0-19-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu74 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: Budgie:GNOME Date: Mon Dec 20 23:44:41 2021 InstallationDate: Installed on 2021-12-20 (0 days ago) InstallationMedia: Ubuntu-Budgie 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211220) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Apple Inc. MacBookPro9,2 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-19-generic root=UUID=69ee9609-7759-4141-a4ce-e89f3cb9e31a ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.release: 0.1 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP91.88Z.00D9.B00.1802021100 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-6F01561E16C75D06 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro9,2 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-6F01561E16C75D06 dmi.modalias: dmi:bvnAppleInc.:bvrMBP91.88Z.00D9.B00.1802021100:bd02/02/2018:br0.1:svnAppleInc.:pnMacBookPro9,2:pvr1.0:skuSystemSKU#:rvnAppleInc.:rnMac-6F01561E16C75D06:rvrMacBookPro9,2:cvnAppleInc.:ct10:cvrMac-6F01561E16C75D06: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro9,2 dmi.product.sku: System SKU# dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1955434/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1955434] Re: Driverless printing detection does not work
To the maintainers of AppArmor: Did anything change in the default/standard AppArmor restrictions in Jammy which requires changed in the profiles of CUPS and cups-browsed? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1955434 Title: Driverless printing detection does not work Status in apparmor package in Ubuntu: Incomplete Status in cups package in Ubuntu: Incomplete Bug description: 20 Dec 2021 fresh just installed ubuntu budgie jammy daily My network HP Photosmart printer is not detected. In fact the only printer found via gnome settings is CUPS-BRF-PRINTER This is a regression since both 20.04.3 and 21.10 both find the same printer on the network automatically. journal -ae | grep cups shows apparmor issues dad@dad-MacBookPro:~$ journalctl -ae | grep cups Dec 20 23:42:40 dad-MacBookPro audit[711]: AVC apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=711 comm="cupsd" capability=12 capname="net_admin" Dec 20 23:42:40 dad-MacBookPro kernel: audit: type=1400 audit(1640043760.707:41): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=711 comm="cupsd" capability=12 capname="net_admin" Dec 20 23:42:48 dad-MacBookPro audit[834]: AVC apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=834 comm="cups-browsed" capability=23 capname="sys_nice" Dec 20 23:42:48 dad-MacBookPro kernel: audit: type=1400 audit(1640043768.971:42): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=834 comm="cups-browsed" capability=23 capname="sys_nice" ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.3.3op2-7ubuntu2 ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 Uname: Linux 5.13.0-19-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu74 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: Budgie:GNOME Date: Mon Dec 20 23:44:41 2021 InstallationDate: Installed on 2021-12-20 (0 days ago) InstallationMedia: Ubuntu-Budgie 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211220) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Apple Inc. MacBookPro9,2 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-19-generic root=UUID=69ee9609-7759-4141-a4ce-e89f3cb9e31a ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.release: 0.1 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP91.88Z.00D9.B00.1802021100 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-6F01561E16C75D06 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro9,2 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-6F01561E16C75D06 dmi.modalias: dmi:bvnAppleInc.:bvrMBP91.88Z.00D9.B00.1802021100:bd02/02/2018:br0.1:svnAppleInc.:pnMacBookPro9,2:pvr1.0:skuSystemSKU#:rvnAppleInc.:rnMac-6F01561E16C75D06:rvrMacBookPro9,2:cvnAppleInc.:ct10:cvrMac-6F01561E16C75D06: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro9,2 dmi.product.sku: System SKU# dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1955434/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1955434] Re: Driverless printing detection does not work
This looks like that either AppArmor got more restricted in Jammy. I will CC AppArmor folks to make them aware, but due to the holidays they will possibly not react quickly. So I recommend to temporarily de- activate AppArmor for CUPS and for cups-browsed: sudo apt install apparmor-utils sudo aa-complain cupsd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1955434 Title: Driverless printing detection does not work Status in apparmor package in Ubuntu: Incomplete Status in cups package in Ubuntu: Incomplete Bug description: 20 Dec 2021 fresh just installed ubuntu budgie jammy daily My network HP Photosmart printer is not detected. In fact the only printer found via gnome settings is CUPS-BRF-PRINTER This is a regression since both 20.04.3 and 21.10 both find the same printer on the network automatically. journal -ae | grep cups shows apparmor issues dad@dad-MacBookPro:~$ journalctl -ae | grep cups Dec 20 23:42:40 dad-MacBookPro audit[711]: AVC apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=711 comm="cupsd" capability=12 capname="net_admin" Dec 20 23:42:40 dad-MacBookPro kernel: audit: type=1400 audit(1640043760.707:41): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=711 comm="cupsd" capability=12 capname="net_admin" Dec 20 23:42:48 dad-MacBookPro audit[834]: AVC apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=834 comm="cups-browsed" capability=23 capname="sys_nice" Dec 20 23:42:48 dad-MacBookPro kernel: audit: type=1400 audit(1640043768.971:42): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=834 comm="cups-browsed" capability=23 capname="sys_nice" ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.3.3op2-7ubuntu2 ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 Uname: Linux 5.13.0-19-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu74 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: Budgie:GNOME Date: Mon Dec 20 23:44:41 2021 InstallationDate: Installed on 2021-12-20 (0 days ago) InstallationMedia: Ubuntu-Budgie 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211220) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Apple Inc. MacBookPro9,2 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-19-generic root=UUID=69ee9609-7759-4141-a4ce-e89f3cb9e31a ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.release: 0.1 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP91.88Z.00D9.B00.1802021100 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-6F01561E16C75D06 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro9,2 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-6F01561E16C75D06 dmi.modalias: dmi:bvnAppleInc.:bvrMBP91.88Z.00D9.B00.1802021100:bd02/02/2018:br0.1:svnAppleInc.:pnMacBookPro9,2:pvr1.0:skuSystemSKU#:rvnAppleInc.:rnMac-6F01561E16C75D06:rvrMacBookPro9,2:cvnAppleInc.:ct10:cvrMac-6F01561E16C75D06: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro9,2 dmi.product.sku: System SKU# dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1955434/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 511297] Re: /etc/cups/printers.conf timestamp is pointlessly updated
This is already fixed ages ago, closing ... ** Changed in: cups (Ubuntu) Status: Triaged => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/511297 Title: /etc/cups/printers.conf timestamp is pointlessly updated Status in cups package in Ubuntu: Fix Released Status in cups source package in Quantal: Won't Fix Bug description: Binary package hint: cups I have etckeeper installed which keeps /etc in a bzr branch. I've noticed a lot of commits of following content: === modified file 'cups/printers.conf' --- cups/printers.conf 2010-01-21 05:31:42 + +++ cups/printers.conf 2010-01-22 02:00:04 + @@ -1,5 +1,5 @@ # Printer configuration file for CUPS v1.4.1 -# Written by cupsd on 2010-01-20 08:20 +# Written by cupsd on 2010-01-21 07:52 Info hp deskjet 5550 Location jauntybook === modified file 'cups/printers.conf.O' --- cups/printers.conf.O2010-01-21 05:31:42 + +++ cups/printers.conf.O2010-01-22 02:00:04 + @@ -1,5 +1,5 @@ # Printer configuration file for CUPS v1.4.1 -# Written by cupsd on 2010-01-19 07:43 +# Written by cupsd on 2010-01-20 08:20 Info hp deskjet 5550 Location jauntybook Please make cups not to update those files with pointless time-stamp change only. Thank you. ProblemType: Bug Architecture: i386 Date: Fri Jan 22 18:17:26 2010 DistroRelease: Ubuntu 9.10 Lpstat: device for deskjet-5550: hp:/usb/deskjet_5550?serial=MY26R1Q1GV2L device for Deskjet-F300-series: hp:/usb/Deskjet_F300_series?serial=CN63TB122P04KH device for Hewlett-Packard-HP-LaserJet-1018: hp:/usb/HP_LaserJet_1018?serial=KP2K8QX MachineType: Apple Computer, Inc. MacBook1,1 Package: cups 1.4.1-5ubuntu2.1 Papersize: a4 PpdFiles: deskjet-5550: HP Deskjet 5550 hpijs, 3.9.8.36 Deskjet-F300-series: HP Deskjet f300 Series hpijs, 3.9.8.36 Hewlett-Packard-HP-LaserJet-1018: HP LaserJet 1018 Foomatic/foo2zjs (recommended) ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-18-generic root=UUID=b71efbd3-b1d6-4724-9f71-be9de056e0ff ro quiet splash ProcEnviron: LANGUAGE=en_GB.UTF-8 PATH=(custom, user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-18.55-generic SourcePackage: cups Uname: Linux 2.6.31-18-generic i686 dmi.bios.date: 10/12/06 dmi.bios.vendor: Apple Computer, Inc. dmi.bios.version: MB11.88Z.0061.B03.0610121324 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Mac-F4208CC8 dmi.board.vendor: Apple Computer, Inc. dmi.board.version: PVT dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Apple Computer, Inc. dmi.chassis.version: Mac-F4208CC8 dmi.modalias: dmi:bvnAppleComputer,Inc.:bvrMB11.88Z.0061.B03.0610121324:bd10/12/06:svnAppleComputer,Inc.:pnMacBook1,1:pvr1.0:rvnAppleComputer,Inc.:rnMac-F4208CC8:rvrPVT:cvnAppleComputer,Inc.:ct10:cvrMac-F4208CC8: dmi.product.name: MacBook1,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Computer, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/511297/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1945645] Re: cups-pdf prints blank pages
Two confirmations that the problem is solved, so I close this bug as fixed. Thanks for the bug report and the confirmations that it is fixed. ** Changed in: cups-pdf (Ubuntu) Status: Confirmed => Fix Released ** Changed in: cups (Ubuntu) Status: Confirmed => Invalid ** Changed in: ghostscript (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1945645 Title: cups-pdf prints blank pages Status in cups package in Ubuntu: Invalid Status in cups-pdf package in Ubuntu: Fix Released Status in ghostscript package in Ubuntu: Invalid Status in ghostscript package in Debian: New Bug description: after updating from ubuntu 21.04 to ubuntu 21.10 the virtual pdf printer started to print blank pages (to create washed pdf files) printer-driver-cups-pdf, version 3.0.1-10 Description:Ubuntu Impish Indri (development branch) Release:21.10 printer-driver-cups-pdf: Installed: 3.0.1-10 Candidate: 3.0.1-10 Version table: *** 3.0.1-10 500 500 http://bg.archive.ubuntu.com/ubuntu impish/universe amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: printer-driver-cups-pdf 3.0.1-10 ProcVersionSignature: Ubuntu 5.13.0-16.16-generic 5.13.13 Uname: Linux 5.13.0-16-generic x86_64 ApportVersion: 2.20.11-0ubuntu69 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: KDE Date: Thu Sep 30 15:56:51 2021 InstallationDate: Installed on 2020-03-17 (561 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200205) Lpstat: device for PDF: cups-pdf:/ Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: Permission denied SourcePackage: cups-pdf UpgradeStatus: Upgraded to impish on 2021-09-28 (2 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1945645/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1945645] Re: cups-pdf prints blank pages
I have synced cups-pdf 3.0.1-13 into Ubuntu Impish now (see bug 1945939). As soon as you get this version with your updates, please re-test and tell us here how far it solves your problems. Thanks. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1945645 Title: cups-pdf prints blank pages Status in cups package in Ubuntu: Confirmed Status in cups-pdf package in Ubuntu: Confirmed Status in ghostscript package in Ubuntu: Confirmed Status in ghostscript package in Debian: New Bug description: after updating from ubuntu 21.04 to ubuntu 21.10 the virtual pdf printer started to print blank pages (to create washed pdf files) printer-driver-cups-pdf, version 3.0.1-10 Description:Ubuntu Impish Indri (development branch) Release:21.10 printer-driver-cups-pdf: Installed: 3.0.1-10 Candidate: 3.0.1-10 Version table: *** 3.0.1-10 500 500 http://bg.archive.ubuntu.com/ubuntu impish/universe amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: printer-driver-cups-pdf 3.0.1-10 ProcVersionSignature: Ubuntu 5.13.0-16.16-generic 5.13.13 Uname: Linux 5.13.0-16-generic x86_64 ApportVersion: 2.20.11-0ubuntu69 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: KDE Date: Thu Sep 30 15:56:51 2021 InstallationDate: Installed on 2020-03-17 (561 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200205) Lpstat: device for PDF: cups-pdf:/ Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: Permission denied SourcePackage: cups-pdf UpgradeStatus: Upgraded to impish on 2021-09-28 (2 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1945645/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1890572] Re: USB backend never ends if the printer is not connected
Please report on the new GitHub of CUPS on OpenPrinting:
https://github.com/OpenPrinting/cups/issues
On Apple the CUPS project is dead and bug reports probably not read any
more.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1890572
Title:
USB backend never ends if the printer is not connected
Status in cups package in Ubuntu:
New
Bug description:
USB backend never ends if the printer is not connected. We have been
able to identify a infinity loop in print_device function in usb-
libusb.c file:
```
fprintf(stderr, "DEBUG: Printing on printer with URI: %s\n", uri);
while ((g.printer = find_device(print_cb, uri)) == NULL)
{
_cupsLangPrintFilter(stderr, "INFO",
_("Waiting for printer to become available."));
sleep(5);
}
```
It's also easy to test by invoking the backend by hand:
```
# export DEVICE_URI='usb://Printer/Model?serial=?'
# /usr/lib/cups/backend/usb 0 root title 1 '' data.file
DEBUG: Loading USB quirks from "/usr/share/cups/usb".
DEBUG: Loaded 159 quirks.
DEBUG: Printing on printer with URI: usb://Printer/Model?serial=?
DEBUG: libusb_get_device_list=6
INFO: Waiting for printer to become available.
DEBUG: libusb_get_device_list=6
INFO: Waiting for printer to become available.
DEBUG: libusb_get_device_list=6
INFO: Waiting for printer to become available.
DEBUG: libusb_get_device_list=6
INFO: Waiting for printer to become available.
DEBUG: libusb_get_device_list=6
INFO: Waiting for printer to become available.
...
```
Setting a job timeout policy or manually stopping work are not options
for us. We may have jobs that take hours to complete.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1890572/+subscriptions
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[Touch-packages] [Bug 1917074] Re: cups ppi parameter should be a string
Thank you very much. ** Changed in: cups Importance: Undecided => Unknown ** Changed in: cups Status: New => Unknown ** Changed in: cups Remote watch: None => github.com/OpenPrinting/cups/issues #115 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1917074 Title: cups ppi parameter should be a string Status in CUPS: Unknown Status in cups package in Ubuntu: New Status in cups-filters package in Ubuntu: New Bug description: cups encode.c treats parameter ppi as an integer, but it should be a string. the image filter drivers expect the form ppi=300x600 to specify source image dpi for images where it is asymmetric. I encountered this issue trying to print full-sized images without scaling on a dymo 450 label printer. This bug causes images to print across 2 labels when trying to use the 300x600dpi graphics mode. This should print a single label: lpr -o ppi=300x600 -o scaling=0 -o PageSize=w167h288 -o PageRegion=w167h288 -o Resolution=300x600dpi -o DymoHalftoning=Default -o DymoPrintDensity=Medium -o DymoPrintQuality=Graphics -o MediaDimensions=w167h288 ~/Desktop/test_Graphics_portrait.png where the png is a 664*2224 image without any dpi metadata. Instead the ppi option gets sanitized to 300, and the image gets printed across 2 labels. Description: Ubuntu 20.04.2 LTS Release: 20.04 cups: Installed: 2.3.1-9ubuntu1.1 Candidate: 2.3.1-9ubuntu1.1 Version table: *** 2.3.1-9ubuntu1.1 500 500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://archive.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1917074/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1917074] Re: cups ppi parameter should be a string
Please report this upstream on https://github.com/OpenPrinting/cups as this is not only concerning Ubuntu, but any OS which uses CUPS. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1917074 Title: cups ppi parameter should be a string Status in CUPS: New Status in cups package in Ubuntu: New Status in cups-filters package in Ubuntu: New Bug description: cups encode.c treats parameter ppi as an integer, but it should be a string. the image filter drivers expect the form ppi=300x600 to specify source image dpi for images where it is asymmetric. I encountered this issue trying to print full-sized images without scaling on a dymo 450 label printer. This bug causes images to print across 2 labels when trying to use the 300x600dpi graphics mode. This should print a single label: lpr -o ppi=300x600 -o scaling=0 -o PageSize=w167h288 -o PageRegion=w167h288 -o Resolution=300x600dpi -o DymoHalftoning=Default -o DymoPrintDensity=Medium -o DymoPrintQuality=Graphics -o MediaDimensions=w167h288 ~/Desktop/test_Graphics_portrait.png where the png is a 664*2224 image without any dpi metadata. Instead the ppi option gets sanitized to 300, and the image gets printed across 2 labels. Description: Ubuntu 20.04.2 LTS Release: 20.04 cups: Installed: 2.3.1-9ubuntu1.1 Candidate: 2.3.1-9ubuntu1.1 Version table: *** 2.3.1-9ubuntu1.1 500 500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://archive.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1917074/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1846334] Re: cupsd assert failure: free(): invalid pointer
Hirsute has now the newest CUPS (2.3.3op1) with all fixes and patches. This should also include the patch mentioned. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1846334 Title: cupsd assert failure: free(): invalid pointer Status in cups package in Ubuntu: Confirmed Bug description: Just running in the background, no user action (printing) ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: cups-daemon 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-16.17-generic 5.3.1 Uname: Linux 5.3.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 AssertionMessage: free(): invalid pointer Date: Tue Oct 1 19:41:35 2019 ExecutablePath: /usr/sbin/cupsd InstallationDate: Installed on 2019-02-09 (234 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203) Lpstat: device for HP_LaserJet_CM1415fn_44A808_: implicitclass://HP_LaserJet_CM1415fn_44A808_/ device for Samsung_C48x_Series_SEC84251900EE44_: implicitclass://Samsung_C48x_Series_SEC84251900EE44_/ MachineType: Dell Inc. Latitude E6530 Papersize: letter PpdFiles: HP_LaserJet_CM1415fn_44A808_: LaserJet CM1415fn - IPP Everywhere Samsung_C48x_Series_SEC84251900EE44_: C48x Series - IPP Everywhere ProcAttrCurrent: /usr/sbin/cupsd (enforce) ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.3.0-16-generic root=UUID=4cc2c833-0db9-4a3d-84d1-9f00f5785fca ro quiet splash vt.handoff=7 ProcEnviron: LANG=de_DE.UTF-8 PATH=(custom, no user) ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-16-generic root=UUID=4cc2c833-0db9-4a3d-84d1-9f00f5785fca ro quiet splash vt.handoff=7 Signal: 6 SourcePackage: cups StacktraceTop: __libc_message (action=action@entry=do_abort, fmt=fmt@entry=0x7f923ecb83a5 "%s\n") at ../sysdeps/posix/libc_fatal.c:181 malloc_printerr (str=str@entry=0x7f923ecb652a "free(): invalid pointer") at malloc.c:5332 _int_free (av=, p=, have_lock=0) at malloc.c:4173 ?? () from /lib/x86_64-linux-gnu/libcups.so.2 ippDelete () from /lib/x86_64-linux-gnu/libcups.so.2 Title: cupsd assert failure: free(): invalid pointer UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 11/30/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A22 dmi.board.name: 07Y85M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA22:bd11/30/2018:svnDellInc.:pnLatitudeE6530:pvr01:rvnDellInc.:rn07Y85M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6530 dmi.product.sku: Latitude E6530 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. separator: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1846334/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1897369] Re: apparmor: Allow cups-browsed to change nice value (CAP_SYS_NICE)
I have searched the code of cups-browsed and libcupsfilters and did not find any call of the mentioned functions which require CAP_SYS_NICE. Most probably some of the library functions cups-browsed is using contains such calls. As cups-browsed works correctly I suggest to add the "deny capability sys_nice," to silence the log messages. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1897369 Title: apparmor: Allow cups-browsed to change nice value (CAP_SYS_NICE) Status in cups package in Ubuntu: Confirmed Bug description: In Ubuntu 20.04.1 with *cups-browsed* 1.27.4-1, apparmor prevents `/usr/sbin/cups-browsed` to change its nice value. $ sudo dmesg | grep apparmor [541870.509461] audit: type=1400 audit(1600898428.089:60): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=62030 comm="cups-browsed" capability=23 capname="sys_nice" [628298.779668] audit: type=1400 audit(1600984854.115:61): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=66850 comm="cups-browsed" capability=23 capname="sys_nice" [714667.424963] audit: type=1400 audit(1601071220.527:62): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=76828 comm="cups-browsed" capability=23 capname="sys_nice" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1897369/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1897369] Re: apparmor: Allow cups-browsed to change nice value (CAP_SYS_NICE)
I did not have anything to control the priority in the source code of cups-browsed, I also did not find anything in the packaging of cups- filters. I also do not see any security risk in priority changing, it can only make the system faster or slower. Perhaps systemd does the nice level change? How do I investigate this? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1897369 Title: apparmor: Allow cups-browsed to change nice value (CAP_SYS_NICE) Status in cups package in Ubuntu: Confirmed Bug description: In Ubuntu 20.04.1 with *cups-browsed* 1.27.4-1, apparmor prevents `/usr/sbin/cups-browsed` to change its nice value. $ sudo dmesg | grep apparmor [541870.509461] audit: type=1400 audit(1600898428.089:60): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=62030 comm="cups-browsed" capability=23 capname="sys_nice" [628298.779668] audit: type=1400 audit(1600984854.115:61): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=66850 comm="cups-browsed" capability=23 capname="sys_nice" [714667.424963] audit: type=1400 audit(1601071220.527:62): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=76828 comm="cups-browsed" capability=23 capname="sys_nice" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1897369/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1897369] Re: apparmor: Allow cups-browsed to change nice value (CAP_SYS_NICE)
Anyone of the security team, does allowing the "sys_nice" capability for cups-browsed cause any possible security risk? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1897369 Title: apparmor: Allow cups-browsed to change nice value (CAP_SYS_NICE) Status in cups package in Ubuntu: Confirmed Bug description: In Ubuntu 20.04.1 with *cups-browsed* 1.27.4-1, apparmor prevents `/usr/sbin/cups-browsed` to change its nice value. $ sudo dmesg | grep apparmor [541870.509461] audit: type=1400 audit(1600898428.089:60): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=62030 comm="cups-browsed" capability=23 capname="sys_nice" [628298.779668] audit: type=1400 audit(1600984854.115:61): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=66850 comm="cups-browsed" capability=23 capname="sys_nice" [714667.424963] audit: type=1400 audit(1601071220.527:62): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=76828 comm="cups-browsed" capability=23 capname="sys_nice" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1897369/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1900348] Re: Canon TS705 printer stopped working
This is not a problem of CUPS, Turboprint also uses CUPS. This is a problem of the printer driver. For me it looks like a problem of Canon's proprietary driver which you have used before you switched to Turboprint. With an update of your Ubuntu system some library or other file needed by Canon's driver got removed. Before paying for Turboprint you can try to create a new print queue for you printer, using another driver. Remove Canon's driver before trying this to not get your new print queue set up with Canon's driver again. ** Changed in: cups (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1900348 Title: Canon TS705 printer stopped working Status in cups package in Ubuntu: Invalid Bug description: My Canon TS705 printer stopped working in Ubuntu. Last time I used it was over a week ago so it could be something with the updates installed in the last two weeks. The printer queue says "filter failed". I've attached the cups log of the last print job. I already tried (besides rebooting) removing / installing the printer and reinstalling the canon driver package. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-51.56-generic 5.4.65 Uname: Linux 5.4.0-51-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.9 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: KDE Date: Sun Oct 18 20:42:50 2020 InstallationDate: Installed on 2019-09-20 (394 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190919) Lpstat: Gerät für CanonTS705: cnijbe2://canon/?port=usb=10746E MachineType: Dell Inc. Latitude 5591 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/CanonTS705.ppd'] failed with exit code 2: grep: /etc/cups/ppd/CanonTS705.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-51-generic root=UUID=c0cdf9a7-59c9-4ce4-8dfa-06ad760e34a5 ro quiet splash usbcore.autosuspend=-1 vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.1 dmi.board.name: 0CGP1G dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.1:bd05/23/2019:svnDellInc.:pnLatitude5591:pvr:rvnDellInc.:rn0CGP1G:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 5591 dmi.product.sku: 0819 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1900348/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1891987] Re: epson stylus photo rx560 is detected, added, but when printing, task is ending up immediatelly with success
I think best is that you go through all applicable parts of https://wiki.ubuntu.com/DebuggingPrintingProblems Especially I need - How is your printer connected (USB, network) - All info about the healthiness of the connection (see the USB and network connection sections) - The PPD file(s) of your print queues (in /etc/cups/ppd/) - Thew CUPS error_log (in debug mode) from an execution of a print job - Input files you tried to print without success The output of the command driverless (to see whether there are alternative approaches to use the printer) Please attach all logs, files, ... one by one, do not compress them and do not package them together (so one can navigate through everything of the bug report inside the browser). ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1891987 Title: epson stylus photo rx560 is detected, added, but when printing, task is ending up immediatelly with success Status in cups package in Ubuntu: Incomplete Bug description: Tried with both manufacturer and gutenprint driver: 1. plug an epson stylus photo rx560 via usb 2. add the driver (manufacturer first, retried with gutenprint) autodetected our gtk ubuntu specific application. 3. Tried to print with multiple apps: the task is queued and then immediately terminated with success. Nothing is printed. $ lsmod | grep usb usb_storage77824 1 uas usblp 24576 0 btusb 57344 0 btrtl 24576 1 btusb btbcm 16384 1 btusb btintel24576 1 btusb bluetooth 581632 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm usbhid 57344 0 hid 131072 2 usbhid,hid_generic Logs when adding the printer: $ tail -f /var/log/syslog Aug 18 09:36:00 casanier kernel: [ 2570.342143] usb 1-1: new high-speed USB device number 10 using xhci_hcd Aug 18 09:36:00 casanier kernel: [ 2570.501144] usb 1-1: New USB device found, idVendor=04b8, idProduct=0827, bcdDevice= 1.00 Aug 18 09:36:00 casanier kernel: [ 2570.501150] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Aug 18 09:36:00 casanier kernel: [ 2570.501154] usb 1-1: Product: USB2.0 MFP(Hi-Speed) Aug 18 09:36:00 casanier kernel: [ 2570.501157] usb 1-1: Manufacturer: EPSON Aug 18 09:36:00 casanier kernel: [ 2570.501159] usb 1-1: SerialNumber: LH1010609180813040 Aug 18 09:36:00 casanier kernel: [ 2570.514421] usblp 1-1:1.1: usblp0: USB Bidirectional printer dev 10 if 1 alt 0 proto 2 vid 0x04B8 pid 0x0827 Aug 18 09:36:00 casanier kernel: [ 2570.516384] usb-storage 1-1:1.2: USB Mass Storage device detected Aug 18 09:36:00 casanier kernel: [ 2570.516676] scsi host5: usb-storage 1-1:1.2 Aug 18 09:36:00 casanier systemd[1]: Started Configure Plugged-In Printer. Aug 18 09:36:00 casanier udev-configure-printer: add usb-001-010 Aug 18 09:36:00 casanier udev-configure-printer: device devpath is /devices/pci:00/:00:14.0/usb1/1-1 Aug 18 09:36:00 casanier udev-configure-printer: Device already handled Aug 18 09:36:00 casanier systemd[1]: configure-printer@usb-001-010.service: Main process exited, code=exited, status=1/FAILURE Aug 18 09:36:00 casanier systemd[1]: configure-printer@usb-001-010.service: Failed with result 'exit-code'. Aug 18 09:36:01 casanier kernel: [ 2571.538832] scsi 5:0:0:0: Direct-Access EPSONStylus Storage 1.00 PQ: 0 ANSI: 2 Aug 18 09:36:01 casanier kernel: [ 2571.539702] sd 5:0:0:0: Attached scsi generic sg0 type 0 Aug 18 09:36:01 casanier kernel: [ 2571.545241] sd 5:0:0:0: Power-on or device reset occurred Aug 18 09:36:01 casanier kernel: [ 2571.601212] sd 5:0:0:0: [sda] Attached SCSI removable disk ^C $ ls -l /dev/usb/lp0 crw-rw 1 root lp 180, 0 août 18 09:36 /dev/usb/lp0 $ ls -l /dev/bus/usb/*/* crw-rw-r-- 1 root root189, 0 août 18 08:53 /dev/bus/usb/001/001 crw-rw-r-- 1 root root189, 1 août 18 08:53 /dev/bus/usb/001/002 crw-rw-r-- 1 root root189, 2 août 18 08:53 /dev/bus/usb/001/003 crw-rw-r-- 1 root root189, 3 août 18 08:53 /dev/bus/usb/001/004 crw-rw 1 root plugdev 189, 4 août 18 08:53 /dev/bus/usb/001/005 crw-rw-r-- 1 root root189, 5 août 18 08:53 /dev/bus/usb/001/006 crw-rw-r--+ 1 root lp 189, 9 août 18 09:36 /dev/bus/usb/001/010 crw-rw-r-- 1 root root189, 128 août 18 08:53 /dev/bus/usb/002/001 $ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX,ESCPR1;MDL:Stylus Photo RX560;CLS:PRINTER;DES:EPSON Stylus Photo RX560; $ lpinfo -v file cups-brf:/ network socket network lpd network http network beh network https network ipp direct hp network ipps direct
[Touch-packages] [Bug 1895265] Re: cups-browsed fails to exit when systemd tries to shut it down (SIGTERM)
*** This bug is a duplicate of bug 1894452 *** https://bugs.launchpad.net/bugs/1894452 ** Package changed: cups (Ubuntu) => cups-filters (Ubuntu) ** This bug has been marked a duplicate of bug 1894452 shutdown delay because of cups -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1895265 Title: cups-browsed fails to exit when systemd tries to shut it down (SIGTERM) Status in cups-filters package in Ubuntu: New Bug description: The cups-browsed service fails to exit when systemd tries to stop it, seemingly because /usr/sbin/cups-browsed fails to exit when it's sent a SIGTERM signal. Here are all the relevant logs in journald when trying to stop cups- browsed using `sudo systemctl stop cups-browsed`: Sep 11 10:17:26 ubun sudo[3370]: pam_unix(sudo:auth): Couldn't open /etc/securetty: No such file or directory Sep 11 10:17:26 ubun sudo[3370]: martin : TTY=pts/2 ; PWD=/home/martin ; USER=root ; COMMAND=/usr/bin/systemctl stop cups-browsed Sep 11 10:17:26 ubun sudo[3370]: pam_unix(sudo:session): session opened for user root by (uid=0) Sep 11 10:17:26 ubun systemd[1]: Stopping Make remote CUPS printers available locally... Sep 11 10:18:56 ubun systemd[1]: cups-browsed.service: State 'stop-sigterm' timed out. Killing. Sep 11 10:18:56 ubun systemd[1]: cups-browsed.service: Killing process 1471 (cups-browsed) with signal SIGKILL. Sep 11 10:18:56 ubun systemd[1]: cups-browsed.service: Killing process 1521 (gdbus) with signal SIGKILL. Sep 11 10:18:56 ubun systemd[1]: cups-browsed.service: Main process exited, code=killed, status=9/KILL Sep 11 10:18:56 ubun systemd[1]: cups-browsed.service: Failed with result 'timeout'. Sep 11 10:18:56 ubun systemd[1]: Stopped Make remote CUPS printers available locally. Sep 11 10:18:56 ubun sudo[3370]: pam_unix(sudo:session): session closed for user root As you can see, I run the command at 10:17:26, then nothing happens for 90 seconds, until systemd gives up and sents a SIGKILL at 10:18:56. This problem hangs shutdown for 90 seconds, so it quite badly affects the user experience of Ubuntu as a whole, even for users who never use cups. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu45 Architecture: amd64 CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.10 InstallationDate: Installed on 2019-11-26 (289 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lpstat: device for EPSON_XP_312_313_315_Series_2_ms_jgb_air: ///dev/null device for HP_Color_LaserJet_MFP_M477fdw_0E34F7_: implicitclass://HP_Color_LaserJet_MFP_M477fdw_0E34F7_/ device for Samsung_CLX_3300_Series_Heidi_MacBook_Pro: ///dev/null MachineType: Dell Inc. XPS 15 9575 Package: cups 2.3.3-3ubuntu1 PackageArchitecture: amd64 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw_0E34F7_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw_0E34F7_.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=60c00fb1-a65f-4908-898e-0cd30e291b96 ro quiet splash mem_sleep_default=deep vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=60c00fb1-a65f-4908-898e-0cd30e291b96 ro quiet splash mem_sleep_default=deep vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Tags: wayland-session groovy Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: Upgraded to groovy on 2020-09-09 (1 days ago) UserGroups: adm cdrom dialout dip disk docker lpadmin lxd plugdev sambashare sudo video _MarkForUpload: True dmi.bios.date: 05/25/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.12.1 dmi.board.name: 0C32VW dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.12.1:bd05/25/2020:svnDellInc.:pnXPS159575:pvr:rvnDellInc.:rn0C32VW:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9575 dmi.product.sku: 080D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1895265/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1894452] Re: shutdown delay because of cups
The shutdown problem of cups-browsed was already identified and is fixed in the GitHub repository of cups-filters. This fix will be included in cups-filters 1.28.2 which will get released soon. ** Changed in: cups (Ubuntu) Status: Confirmed => Triaged ** Package changed: cups (Ubuntu) => cups-filters (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1894452 Title: shutdown delay because of cups Status in cups-filters package in Ubuntu: Triaged Bug description: Both my desktop and laptop running 20.10 have a 90 second delay shutting down (power off or restart). Getting message; A stop job is Running for Make remote CUPS printers available locally After 90 seconds the shutdown continues to completion. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: cups 2.3.3-2ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-18.19-generic 5.8.4 Uname: Linux 5.8.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu45 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Date: Sun Sep 6 18:10:20 2020 InstallationDate: Installed on 2020-08-28 (9 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200826) KernLog: Lpstat: device for ENVY_4500: hp:/net/ENVY_4500_series?ip=192.168.1.131 MachineType: CLEVO CO. W35_37ET Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/ENVY_4500.ppd'] failed with exit code 2: grep: /etc/cups/ppd/ENVY_4500.ppd: Permission denied ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-18-generic root=UUID=292706c2-98fe-4370-a52f-7e67774018c7 ro quiet splash SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/14/2012 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: W35_37ET dmi.board.vendor: CLEVO CO. dmi.board.version: N/A dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: CLEVO CO. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/14/2012:br4.6:svnCLEVOCO.:pnW35_37ET:pvrN/A:rvnCLEVOCO.:rnW35_37ET:rvrN/A:cvnCLEVOCO.:ct9:cvrN/A: dmi.product.family: To be filled by O.E.M. dmi.product.name: W35_37ET dmi.product.sku: To be filled by O.E.M. dmi.product.version: N/A dmi.sys.vendor: CLEVO CO. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1894452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
Andrew Bell, Alex Tasin, please provide an error_log of CUPS in debug mode of a failing job. see https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log for instructions. Also provide the PPD file of your printer (from /etc/cups/ppd/). Please attach the files on by one, do not compress them and do not package them together. Thanks. ** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Incomplete Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875673] Re: printer canon ip4600 only generic text mode
printer-driver-gutenprint should be seeded. Adding ubuntu-meta task. ** Changed in: cups (Ubuntu) Status: Confirmed => Invalid ** Also affects: ubuntu-meta (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1875673 Title: printer canon ip4600 only generic text mode Status in cups package in Ubuntu: Invalid Status in ubuntu-meta package in Ubuntu: New Bug description: with ubuntu 19.10, my printer was working fine. after upgrade to 20.04, cups cannot find the correct driver and install a generic text only driver. now, to be able to print pictures and pdf's, I only have 2 solutions: - boot windows 10 (through my grub multiboot) - boot an ubuntu 19.10 iso file (through grub -> loop) --> ubuntu 19.10 iso (it still works fine) the linux 64 driver is not available any more on canon site (only windows and mac) please indicate driver location and installation instructions. thanks ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Apr 28 17:25:41 2020 InstallationDate: Installed on 2020-04-27 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for iP4600: usb://Canon/iP4600%20series?serial=910778 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/iP4600.ppd'] failed with exit code 2: grep: /etc/cups/ppd/iP4600.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=810543d2-304c-4499-bd10-0e45cc37d01a ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/10/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0507 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M2A74-AM SE dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/10/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2A74-AMSE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: System Product Name dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1875673/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1885111] Re: 3 ports disabled
Thank you very much, I have closed the bug now. ** Changed in: cups (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1885111 Title: 3 ports disabled Status in cups package in Ubuntu: Invalid Bug description: The printer (which is now broken) we used seem to disable the ports. I don't know how to fix this problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-106.107-generic 4.15.18 Uname: Linux 4.15.0-106-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Thu Jun 25 09:53:44 2020 DistUpgraded: 2019-01-03 13:59:44,209 DEBUG icon theme changed, re-reading DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: NVIDIA Corporation GT216M [GeForce GT 230M] [10de:0a2a] (rev a2) (prog-if 00 [VGA controller]) Subsystem: Sony Corporation GT216M [GeForce GT 230M] [104d:905e] InstallationDate: Installed on 2016-12-22 (1281 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Sony Corporation VPCCW1AGG ProcEnviron: LANGUAGE=en_ZA:en PATH=(custom, no user) LANG=en_ZA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-106-generic root=UUID=a904e50d-625f-4d72-929f-b72fcad907ef ro quiet splash SourcePackage: xorg UpgradeStatus: Upgraded to bionic on 2019-01-03 (538 days ago) dmi.bios.date: 09/22/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: R0190Y5 dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y5:bd09/22/2009:svnSonyCorporation:pnVPCCW1AGG:pvrC6031Z7V:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.family: VAIO dmi.product.name: VPCCW1AGG dmi.product.version: C6031Z7V dmi.sys.vendor: Sony Corporation version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.101-2~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 xserver.bootTime: Thu Jan 3 08:58:12 2019 xserver.configfile: default xserver.errors: Failed to load module "nvidia" (module does not exist, 0) Failed to load module "nvidia" (module does not exist, 0) xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.18.4-0ubuntu0.3 xserver.video_driver: nouveau To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1885111/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829838] Re: 1.10.14-0ubuntu2 breaks DNS propagation from VPN
** Changed in: network-manager (Ubuntu) Assignee: Till Kamppeter (till-kamppeter) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1829838 Title: 1.10.14-0ubuntu2 breaks DNS propagation from VPN Status in network-manager package in Ubuntu: Confirmed Bug description: I have an OpenVPN connection, and I use the update-systemd-resolved to correctly fetch the DNS from the VPN. The issue arose updating my Ubuntu 18.04: the script is no longer invoked, and even invoking it manually (sudo openvpn myfile.ovpn) does not work anymore, even if in that case systemd-resolve --status shows the new DNS on the interface correctly. As suggested in https://bugs.launchpad.net/ubuntu/+source/network- manager/+bug/120/comments/99, reverting to 1.10.6-2ubuntu1.1 fixes the issue. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1829838/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1869981] Re: Printer notification every day at midnight
I have already found a solution for this and applied it upstream (1.27.5, already in Grrovy). The problem is that near midnight, for the log rotate cups-browsed is stopped and restarted. Stopping cups-browsed makes the cups-browsed- generated print queues getting removed and when re-starting cups-browsed afterwards they are generated again. This causes the notifications. My approach is to let cups-browsed not remove the queues on shut-down, on re-start cups-browsed connects to these queues again (as I have designed cups-browsed to cope with crashes) and so no queue-creation happens. Zdenek Dohnal from Red Hat suggests modifying gnome-settings-daemon to identify queues coming from cups-browsed and not notifying then. See https://github.com/OpenPrinting/cups-filters/issues/241 Marking as fixed as my approach has made it into Groovy already. ** Bug watch added: github.com/OpenPrinting/cups-filters/issues #241 https://github.com/OpenPrinting/cups-filters/issues/241 ** Changed in: cups (Ubuntu) Status: Triaged => Fix Released ** Package changed: cups (Ubuntu) => cups-filters (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1869981 Title: Printer notification every day at midnight Status in cups-filters package in Ubuntu: Fix Released Bug description: Every day, all my 20.04 machines get a notification that the printer in my house has been detected. The printer works fine and is already added. So not sure why I need to be told repeatedly that I have a printer on the network? (see screenshot) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu21 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Wed Apr 1 00:00:31 2020 InstallationDate: Installed on 2020-03-01 (30 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200301) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_6DCDD4_: implicitclass://HP_LaserJet_100_colorMFP_M175nw_6DCDD4_/ MachineType: LENOVO 20BV001BUK Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_6DCDD4_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_6DCDD4_.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_pyyy5h@/vmlinuz-5.4.0-21-generic root=ZFS=rpool/ROOT/ubuntu_pyyy5h ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2019 dmi.bios.vendor: LENOVO dmi.bios.version: JBET73WW (1.37 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BV001BUK dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrJBET73WW(1.37):bd08/14/2019:svnLENOVO:pn20BV001BUK:pvrThinkPadT450:rvnLENOVO:rn20BV001BUK:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T450 dmi.product.name: 20BV001BUK dmi.product.sku: LENOVO_MT_20BV_BU_Think_FM_ThinkPad T450 dmi.product.version: ThinkPad T450 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1869981/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1869981] Re: Printer notification every day at midnight
** Changed in: cups (Ubuntu) Status: Expired => Triaged -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1869981 Title: Printer notification every day at midnight Status in cups package in Ubuntu: Triaged Bug description: Every day, all my 20.04 machines get a notification that the printer in my house has been detected. The printer works fine and is already added. So not sure why I need to be told repeatedly that I have a printer on the network? (see screenshot) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu21 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Wed Apr 1 00:00:31 2020 InstallationDate: Installed on 2020-03-01 (30 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200301) Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_6DCDD4_: implicitclass://HP_LaserJet_100_colorMFP_M175nw_6DCDD4_/ MachineType: LENOVO 20BV001BUK Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_6DCDD4_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_6DCDD4_.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_pyyy5h@/vmlinuz-5.4.0-21-generic root=ZFS=rpool/ROOT/ubuntu_pyyy5h ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2019 dmi.bios.vendor: LENOVO dmi.bios.version: JBET73WW (1.37 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BV001BUK dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrJBET73WW(1.37):bd08/14/2019:svnLENOVO:pn20BV001BUK:pvrThinkPadT450:rvnLENOVO:rn20BV001BUK:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T450 dmi.product.name: 20BV001BUK dmi.product.sku: LENOVO_MT_20BV_BU_Think_FM_ThinkPad T450 dmi.product.version: ThinkPad T450 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1869981/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
Stefano, thanks for the Mate forum link, I have tried to make up the sum of the tips to help users get HPLIP working again. So anyone here, please try to clean up any HPLIP mess on your system using the following steps: 1. Remove HPLIP deb-packages sudo dpkg -P --force-depends hplip hplip-data hplip-doc hplip-gui \ libsane-hpaio printer-driver-hpcups printer-driver-hpijs printer-driver-postscript-hp \ hpijs-ppds libhpmud0 2. Remove upstream-installed HPLIP using HPLIP binary uninstaller wget https://nchc.dl.sourceforge.net/project/hplip/hplip/3.20.3/hplip-3.20.3.run sh hplip-3.20.3.run --noexec cd hplip-3.20.3 sudo python3 ./uninstall.py sudo rm -rf /usr/share/hplip/ 3. Reinstall deb-packages with: sudo apt install -f hplip-gui printer-driver-hpcups printer-driver- postscript-hp libsane-hpaio Then try to create a print queue with hp-setup and, if needed load the proprietary plugin with hp-plugin. Also printer setup with GNOME Control Center or system-config-printer should work again. DO NOT install printer-driver-hpijs and hpijs-ppds. These packages are deprecated and not maintained any more, and they also have no benefit compared to printer-driver-hpcups. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: Incomplete Status in hplip package in Ubuntu: Incomplete Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
Could you try lpadmin -p DJ3630 -E -v ipp://localhost:6/ipp/print -m everywhere -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: Incomplete Status in hplip package in Ubuntu: Incomplete Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
Could you try: lpadmin -p DJ3630 -E -v ipp://DeskJet%203630%20series%20%5BCN8AM7H3230658%5D._ipp._tcp.local/ -m everywhere -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: Incomplete Status in hplip package in Ubuntu: Incomplete Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
Please
- Remove the .snap of HPLIP, it is experimental
- Remove any HPLIP version installed directly from HP
- Re-install Ubuntu's HPLIP via the command:
sudo apt install --reinstall printer-driver-hpcups printer-driver-
postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0
Please post the output of this command here.
- Remove your current print queues with the commands:
lpadmin -x DeskJet_3630
lpadmin -x HP_DeskJet_3630_series
- Unplug the printer from USB and re-plug it. Does a new print queue get
created ("lpstat -v" should show it)? Can you print using this queue?
- Could you create a driverless print queue (this queue does not use
HPLIP but common, manufacturer-independent communication protocols of
the printer)? Use the command
lpadmin -p DJ3630 -E -v
ipp://HP%20DeskJet%203630%20series%20%5B9B20BB%5D._ipp._tcp.local/ -m
everywhere
Can you print with this print queue?
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https://bugs.launchpad.net/bugs/1879206
Title:
cups hplip not install printer
Status in cups package in Ubuntu:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
After upgrading to Ubuntu 20.04 I can't print anymore.
Description: Ubuntu 20.04 LTS
Release: 20.04
cups:
Installato: 2.3.1-9ubuntu1.1
Candidato: 2.3.1-9ubuntu1.1
Tabella versione:
*** 2.3.1-9ubuntu1.1 500
500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu focal-security/main amd64
Packages
100 /var/lib/dpkg/status
2.3.1-9ubuntu1 500
500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages
hplip:
Installato: 3.20.3+dfsg0-2
Candidato: 3.20.3+dfsg0-2
Tabella versione:
*** 3.20.3+dfsg0-2 500
500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
I tried to reinstall the printer, but it is not being re-saved by cups / hplip
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 18 02:24:07 2020
InstallationDate: Installed on 2020-05-17 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat: device for DeskJet_3630:
hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658
MachineType: LENOVO 80G0
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/DeskJet_3630.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic
root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: A7CN40WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lancer 5A6
dmi.board.vendor: LENOVO
dmi.board.version: SDK0F82993WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G50-30
dmi.modalias:
dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30:
dmi.product.family: IDEAPAD
dmi.product.name: 80G0
dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30
dmi.product.version: Lenovo G50-30
dmi.sys.vendor: LENOVO
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions
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[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
On the machine where you still have the problem could you remove your print queue and then unplug and re-plug the printer? Does a new print queue get automatically created? What is the output of the following commands and post the output here: lpstat -v driverless ps auxwww | grep ippusbxd If a queue actually got auto-created for your printer, couls you attach the queue's PPD file from /etc/cups/ppd/ here? ** Changed in: hplip (Ubuntu) Status: New => Incomplete ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: Incomplete Status in hplip package in Ubuntu: Incomplete Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
*** This bug is a duplicate of bug 1872564 *** https://bugs.launchpad.net/bugs/1872564 ** This bug has been marked a duplicate of bug 1872564 /proc/sys/kernel/random/boot_id rule missing from abstractions/nameservice -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apparmor in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in apparmor package in Ubuntu: New Status in system-config-printer package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
Where did you get a .snap from HPLIP? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: New Status in hplip package in Ubuntu: Incomplete Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
Seems that some of the general AppArmor rules needs to get updated. Access to /proc/sys/kernel/random/boot_id seems to be needed now. ** Also affects: apparmor (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apparmor in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in apparmor package in Ubuntu: New Status in system-config-printer package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
Is the hplip package installed on your system? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: New Status in hplip package in Ubuntu: Incomplete Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
Please run the command dpkg -l | grep hplip and post the output here. Also did you ever try to install HPLIP from the upstream site? Did you ever try to remove such an installation? ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: New Status in hplip package in Ubuntu: Incomplete Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879206] Re: cups hplip not install printer
** Also affects: hplip (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: New Status in hplip package in Ubuntu: New Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1878322] Re: cupsaddsmb
cupsaddsmb got discontinued upstream. It is not part of the CUPS package any more. This happened in Dec 2018 already. Closing ... ** Changed in: cups (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1878322 Title: cupsaddsmb Status in cups package in Ubuntu: Invalid Bug description: this app is not into this package ! ubuntu server 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1878322/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1878482] Re: EPSON WF 3520 driver problem - PpdFiles: Error
What is the actual problem here? Is the printer model not found during setup? Are you not able to print? Could you follow the instructions on https://wiki.ubuntu.com/DebuggingPrintingProblems Thanks. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1878482 Title: EPSON WF 3520 driver problem - PpdFiles: Error Status in cups package in Ubuntu: Incomplete Bug description: doesn't work ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed May 13 23:17:35 2020 InstallationDate: Installed on 2020-05-06 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for Generic-ESC-P-Dot-Matrix: lpd://192.168.1.133:515/PASSTHRU Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2a Intel Corp. Bus 001 Device 003: ID 04f2:b413 Chicony Electronics Co., Ltd FJ Camera Bus 001 Device 002: ID 062a:4101 MosArt Semiconductor Corp. Wireless Keyboard/Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: FUJITSU LIFEBOOK A555 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Generic-ESC-P-Dot-Matrix.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Generic-ESC-P-Dot-Matrix.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=85a6cbd6-a8d0-4ee5-ac82-9f54acbb0106 ro quiet splash SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/31/2016 dmi.bios.vendor: FUJITSU // Insyde Software Corp. dmi.bios.version: 1.21 dmi.board.name: FJNBB3E dmi.board.vendor: FUJITSU dmi.chassis.type: 10 dmi.chassis.vendor: FUJITSU dmi.modalias: dmi:bvnFUJITSU//InsydeSoftwareCorp.:bvr1.21:bd05/31/2016:svnFUJITSU:pnLIFEBOOKA555:pvr:rvnFUJITSU:rnFJNBB3E:rvr:cvnFUJITSU:ct10:cvr: dmi.product.family: LIFEBOOK-FTS dmi.product.name: LIFEBOOK A555 dmi.sys.vendor: FUJITSU To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1878482/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
