[Touch-packages] [Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store
I also have the same problem on Aquarius E5 which was last updated 11/8/15. My local is Spanish. However I was able to get a working Ubuntu Store until now. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store
This happened to me with OTA5. Was ok before. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store
You can see some dbus error messages in my log. Strangely, after switching locale to US and back it started to work and I wasn't able to reproduce it anymore. ** Attachment added: scope-registry.log.4.gz https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+attachment/4411954/+files/scope-registry.log.4.gz -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store
@Alejandro J. Cura (alecu): I had the same problem, and want to help out if it occurs again. Can you give more instructions on running the script? I saved it to Documents on the Phone, with the extension .sh, gave it a chmod +x, but when I try to run it (with or without sudo) it says Permission denied. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store
Hi Madeline, thanks for your help debugging this. To run the debugging script, I usually connect the phone to my Ubuntu computer via USB. Developer mode needs to be enabled in System Settings - About this Phone - Developer mode. As mentioned above, the script is at: http://pastebin.ubuntu.com/10791616/ You can download the script in your computer, and use adb push script.sh /home/phablet to put it on the phone. Then, use phablet-shell or adb shell to open a terminal into your device. The phone needs to be unlocked to allow copying files or getting a shell. Finally, run the script with sh /home/phablet/script.sh That will enable extra debugging for the Apps and Ubuntu Store scopes, which you'll be able to see in ~/.cache/upstart/scope-registry.log Once you've managed to reproduce the issue, I'd be grateful if you can attach that file to this bug. From your computer, you can retrieve it with: adb pull /home/phablet/.cache/upstart/scope-registry.log cheers, On Wed, May 20, 2015 at 7:22 AM, Madeline Hatter 1442...@bugs.launchpad.net wrote: @Alejandro J. Cura (alecu): I had the same problem, and want to help out if it occurs again. Can you give more instructions on running the script? I saved it to Documents on the Phone, with the extension .sh, gave it a chmod +x, but when I try to run it (with or without sudo) it says Permission denied. -- You received this bug notification because you are a member of Ubuntu One Client Engineering team, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store
This also happened to me, only fixed it by rebooting the phone. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store
** Project changed: canonical-devices-system-image = unity-scope-click ** No longer affects: unity-scope-click -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store
Ok, so the bug occurred once again. Now I have exactly the same situation as described in the first post - Ubuntu store doesn't work and all other scopes does work. I think that this time this happened when - I switched on wi-fi (=means internet on my phone since I have gsm data disabled) - I lunched Ubuntu store - but I did it before the connection was really established As requested I attach scope-registry.log. By the way, it would be nice to have same tutorial how to connect Ubuntu phone to Ubuntu desktop and how to use adb. It is kind of strange that you have Ubuntu phone and you connect it to Ubuntu desktop and nothing happens. You need to apply solutions from various places, like http://askubuntu.com/questions/602760/ubuntuphone-does-not-connect-to-ubuntu-desktop http://askubuntu.com/questions/601324/bq-e4-5-adb-fails to get them connected. ** Attachment added: scope-registry.log https://bugs.launchpad.net/canonical-devices-system-image/+bug/1442607/+attachment/4372908/+files/scope-registry.log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scope-click in Ubuntu. https://bugs.launchpad.net/bugs/1442607 Title: I can't connect Bq Ubuntu to Ubuntu Store Status in the base for Ubuntu mobile products: Confirmed Status in unity-scope-click package in Ubuntu: Confirmed Bug description: I had exactly the same issue as described in this thread: https://lists.launchpad.net/ubuntu-phone/msg11847.html In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge). Other scopes work without problems, and there is no problem with internet connection. I guess that restarting the phone should resolve the issue, but I haven't done this yet. I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working. If I can be of some help in debugging the issue please let me know. My phone: BQ Aquaris OS: Ubuntu 14.10 (r20) To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1442607/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
