[Touch-packages] [Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
thanks, it's a bit difficult to read those log, it would help if you indicated the exact time where you saw the error screen as requested before, so we could match the log entries. the newlest log has those error iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (EE) NOUVEAU(0): [drm] failed to set drm interface version. iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (EE) NOUVEAU(0): [drm] error opening the drm iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (EE) NOUVEAU(0): 910: iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (II) UnloadModule: "nouveau" iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (EE) Screen(s) found, but none have a usable configuration. ** Package changed: accountsservice (Ubuntu) => gnome-session (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in gnome-session package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
Sorry for numerous messages, but I just did other things. First, I found that checking at install "request password at logins", I was able to also install Nvidia Drivers without any issue at all! This change basically solved all the problems. When installing Ubuntu focal and checking "log in automatically" a login loop was present after nvidia drivers got installed. LightDM fixed this as it disables automatic login. Second, I run another journalctl report, this time instantaneously at crash. Ctrl-alt-F worked by pressing it instantaneously. Hopefully this may help. I noticed users on askubuntu complaining about login loops after nvidia drivers install, but have not seen as a solution just to enable password request at login screen. LightDM partly solves the situations, but as I mentioned, when LightDM and automatic log in are activated and accountsservice is being upgraded, the screen still flickers weirdly. ** Attachment added: "instantjournal.txt" https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+attachment/5388452/+files/instantjournal.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in accountsservice package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
I forgot to mention that, after the "Oh no! Something has gone wrong" I also get, in fact, logged out automatically and sent to login screen and after I login the "Oh no! Something has gone wrong" appears again. After pressing ctrl-alt-f3 and ctrl-alt-f2 repeatedly, the desktop appears eventually. However, I found another interesting fix! I reinstalled ubuntu and checked: "ask for password every time I sign in" and not as I previously selected, which was "log in automatically". I could sudo apt upgrade with no problem, on default GDM, no freezes, crash stalls etc. As I previously mentioned, using LightDM is also a fix. By installing and activating it before anything else, sudo apt upgrade runs well, but, I noticed that when accountsservice is getting set up (on GDM it is the point when computer crashes) the computer still freezes and flickers about 2-3 seconds, but no crash. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in accountsservice package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
After I pressed log out on that screen, I ran journalctl -b 0 and I am attaching it here. I am not sure if it is different from the previous one, which was run after a full reboot of the PC. ** Attachment added: "newjournal.txt" https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+attachment/5388450/+files/newjournal.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in accountsservice package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
Unfortunately, after the crash occurs and the 'something went wrong' screen appears I cannot enter the VT. ctrl-alt-F3 makes the screen go black and ctrl-alt-f2 reverts is to the 'something went wrong'. I took a screenshot with PrtSc button but nothing was saved in the Pictures Folder, but I did take a photo with my camera, just in case. I am attaching it. ** Attachment added: "IMG_0779.jpg" https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+attachment/5388449/+files/IMG_0779.jpg -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in accountsservice package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
When did you get the log and at what time did you see the 'something went wrong' screen? There is no obvious error in the log. When you see the error screen could you take a screenshot, then switch to a VT (e.g ctrl-alt-F3) and get the journalctl log from there? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in accountsservice package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
When did you get the log and at what time did you see the 'something went wrong' screen? There is no obvious error in the log. When you see the error screen could you take a screenshot, then switch to a VT (e.g ctrl-alt-F3) and get the journalctl log from there? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in accountsservice package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
** Summary changed: - pc freezes and crashes during accountservice upgrade on fresh ubuntu focal fossa install + pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install ** Description changed: - After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. + After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in accountsservice package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
