Re: [twitter-dev] Support from a...@twitter.com sucks!!!
Twitter's been trying to hire new support staff for quite a while now. You'll probably remember Doug's email. From what I can determine, they've had no luck finding people, because it's still the engineers answering questions in here. They're stretched. Saying something sucks and following it with !!! probably doesn't help the moral of the guys who are helping - often out of hours from what I can see. I feel the frustration too, but there's definitely more constructive things you can do about it. Why not send out a tweet, or message to your other networks saying Twitter's looking for support staff? Tim. On Tue, Jan 12, 2010 at 5:50 PM, Dewald Pretorius dpr...@gmail.com wrote: I sent very specific questions to a...@twitter.com, not knowing that it is now being automatically fed into the Zendesk Twitter helpdesk system. The answer I received back consisted of: - I suggest that you check out the API wiki for this information: http://apiwiki.twitter.com/ . We also have a very active and helpful community at http://groups.google.com/group/twitter-development-talk , where our API team interacts with developers on a regular basis. You may want to join the group to participate in conversations about topics like these. Hope that helps, Support -- Well, F-ING D-UH!! Thanks for nothing.
[twitter-dev] Support from a...@twitter.com sucks!!!
I sent very specific questions to a...@twitter.com, not knowing that it is now being automatically fed into the Zendesk Twitter helpdesk system. The answer I received back consisted of: - I suggest that you check out the API wiki for this information: http://apiwiki.twitter.com/ . We also have a very active and helpful community at http://groups.google.com/group/twitter-development-talk , where our API team interacts with developers on a regular basis. You may want to join the group to participate in conversations about topics like these. Hope that helps, Support -- Well, F-ING D-UH!! Thanks for nothing.
Re: [twitter-dev] Support from a...@twitter.com sucks!!!
i'm sure someone is comparing our request with our last book purchase on amazon and designing us a new pair of jeans. On Mon, Jan 11, 2010 at 8:53 PM, Angel Robert Marquez angel.marq...@gmail.com wrote: ha, i got the same one, probably totally different detailed question. it felt like a kind personal rejection, until now. On Mon, Jan 11, 2010 at 8:50 PM, Dewald Pretorius dpr...@gmail.comwrote: I sent very specific questions to a...@twitter.com, not knowing that it is now being automatically fed into the Zendesk Twitter helpdesk system. The answer I received back consisted of: - I suggest that you check out the API wiki for this information: http://apiwiki.twitter.com/ . We also have a very active and helpful community at http://groups.google.com/group/twitter-development-talk , where our API team interacts with developers on a regular basis. You may want to join the group to participate in conversations about topics like these. Hope that helps, Support -- Well, F-ING D-UH!! Thanks for nothing.
Re: [twitter-dev] Support from a...@twitter.com sucks!!!
Have you tried posting the question here? To be fair the number of devs using twitter API is so huge, it will be impossible for them to answer individual requests. Adi www.appliedeye.com On Tue, Jan 12, 2010 at 10:20 AM, Dewald Pretorius dpr...@gmail.com wrote: I sent very specific questions to a...@twitter.com, not knowing that it is now being automatically fed into the Zendesk Twitter helpdesk system. The answer I received back consisted of: - I suggest that you check out the API wiki for this information: http://apiwiki.twitter.com/ . We also have a very active and helpful community at http://groups.google.com/group/twitter-development-talk , where our API team interacts with developers on a regular basis. You may want to join the group to participate in conversations about topics like these. Hope that helps, Support -- Well, F-ING D-UH!! Thanks for nothing.
Re: [twitter-dev] Support from a...@twitter.com sucks!!!
i think, i asked something less complicated and got radio silence. funny, what people respond to. i forget what it was actually, i think i wanted to know how to or if i could use oauth on a site and retrieve the geo info of the user id. signup and automatically plot their waypoint. i figured as much about the excess of questions that probably go through the system. On Mon, Jan 11, 2010 at 9:28 PM, Adi aditya@gmail.com wrote: Have you tried posting the question here? To be fair the number of devs using twitter API is so huge, it will be impossible for them to answer individual requests. Adi www.appliedeye.com On Tue, Jan 12, 2010 at 10:20 AM, Dewald Pretorius dpr...@gmail.comwrote: I sent very specific questions to a...@twitter.com, not knowing that it is now being automatically fed into the Zendesk Twitter helpdesk system. The answer I received back consisted of: - I suggest that you check out the API wiki for this information: http://apiwiki.twitter.com/ . We also have a very active and helpful community at http://groups.google.com/group/twitter-development-talk , where our API team interacts with developers on a regular basis. You may want to join the group to participate in conversations about topics like these. Hope that helps, Support -- Well, F-ING D-UH!! Thanks for nothing.
Re: [twitter-dev] Support from a...@twitter.com sucks!!!
Have you tried posting the question here? I'm sure Dewald has thought of that. -- personal: http://www.cameronkaiser.com/ -- Cameron Kaiser * Floodgap Systems * www.floodgap.com * ckai...@floodgap.com -- If there was a hole, I would jump into it. -- Gackt Camui --
Re: [twitter-dev] Support from a...@twitter.com sucks!!!
typical On Mon, Jan 11, 2010 at 9:42 PM, Cameron Kaiser spec...@floodgap.comwrote: Have you tried posting the question here? I'm sure Dewald has thought of that. -- personal: http://www.cameronkaiser.com/ -- Cameron Kaiser * Floodgap Systems * www.floodgap.com * ckai...@floodgap.com -- If there was a hole, I would jump into it. -- Gackt Camui --
