Re: [twitter-dev] How long is it taking for support tickets to be reviewed and is it possible to expedite them?

2010-10-04 Thread Taylor Singletary
Hi Tim, We looked into your request but unfortunately cannot expedite resolving it right now. In this case, the account used to post the tweets was suspended -- not your application. While there's obviously a good deal of overlap between API policy/enforcement and account policy/enforcement, this

[twitter-dev] How long is it taking for support tickets to be reviewed and is it possible to expedite them?

2010-10-04 Thread Tim Bull
Our application (twitter.com/distlr) has had it's account suspended and I need this reviewed. I (think I) understand why it was suspended, which was stupidity on my part rather than anything malicious or bad on the part of the application itself. We follow a very lean start-up approach: * We had