Re: [U2] U2 Bug reporting / list monitoring

2012-08-31 Thread Brian Leach
:) Brian -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: 31 August 2012 02:38 To: u2-users@listserver.u2ug.org Subject: Re: [U2] U2 Bug reporting / list monitoring That *proactive* approach should

Re: [U2] U2 Bug reporting / list monitoring

2012-08-31 Thread Wjhonson
- good on them :) Brian -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: 31 August 2012 02:38 To: u2-users@listserver.u2ug.org Subject: Re: [U2] U2 Bug reporting / list monitoring That *proactive

Re: [U2] U2 Bug reporting / list monitoring

2012-08-31 Thread Bob Wyatt
-Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Friday, August 31, 2012 11:48 AM To: u2-users@listserver.u2ug.org Subject: Re: [U2] U2 Bug reporting / list monitoring Not support though. Bugs. In my

Re: [U2] U2 Bug reporting / list monitoring

2012-08-31 Thread Holt, Jake
common bugs first wouldn't you? Jake -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bob Wyatt Sent: Friday, August 31, 2012 12:14 PM To: 'U2 Users List' Subject: Re: [U2] U2 Bug reporting / list monitoring

Re: [U2] U2 Bug reporting / list monitoring

2012-08-31 Thread Tony Gravagno
Three topics here... From: Wjhonson 1) Not support though. Bugs. In my book, they are opposite ends of the spectrum. And a company that ignores bug reports because they don't come through approved channels is heading in the direction of Netscape and Liquid Audio. Questions and answers

Re: [U2] U2 Bug reporting / list monitoring

2012-08-31 Thread Wjhonson
, Aug 31, 2012 10:13 am Subject: Re: [U2] U2 Bug reporting / list monitoring -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Friday, August 31, 2012 11:48 AM To: u2-users@listserver.u2ug.org Subject: Re

Re: [U2] U2 Bug reporting / list monitoring

2012-08-31 Thread Bill Haskett
...@sneakemail.com *To:* u2-users@listserver.u2ug.org *Date:* 8/31/2012 11:13 AM *Subject:* Re: [U2] U2 Bug reporting / list monitoring Three topics here... From: Wjhonson 1) Not support though. Bugs. In my book, they are opposite ends of the spectrum. And a company that ignores bug reports because

Re: [U2] U2 Bug reporting / list monitoring

2012-08-31 Thread Martin Braid
Not quite succinct, but well said. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Tony Gravagno Sent: 31 August 2012 19:14 To: u2-users@listserver.u2ug.org Subject: Re: [U2] U2 Bug reporting / list monitoring Three

[U2] U2 Bug reporting / list monitoring

2012-08-30 Thread Wally Terhune
There is a benefit associated with logging a support case to report a bug. We just released 7.2.13 for UniData this afternoon (all platforms). I've started emailing the customers who reported bugs or made enhancement requests that are contained in this update release to proactively advise them

Re: [U2] U2 Bug reporting / list monitoring

2012-08-30 Thread Wjhonson
Terhune wterh...@rocketsoftware.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Thu, Aug 30, 2012 6:03 pm Subject: [U2] U2 Bug reporting / list monitoring There is a benefit associated with logging a support case to report a bug. We just released 7.2.13 for UniData this afternoon (all