@listserver.u2ug.org
Subject: RE: [U2] How can I find the RIGHT IBM Contact?
For us, we don't work directly with IBM.. It is all done through a VAR, (the
company the system was originally purchased from,, or the company that
bought that company etc). You may need to find out who your VAR
Debster
If you want to drop me an email offline I'll look into this for you and try
and point you in the right direction. (I don't know whether you received it
- email filters being what they are - but I dropped you an email after your
first post?).
Please email me the UniVerse serial number(s)
If you drop me an email off list I'll try to help :
Useful links:
http://www.ibm.com/planetwide
http://www.ibm.com/software/data/u2 (follow the U2TechConnect link).
For a VAR or Distributor supplied license you need to contact the
VAR/Distributor (the license is an IBM license but your
Where are you located. Each geographic area has a Sales Rep. Let us know
where you are and one of us will know the name of the Sales person
responsible for you area.
Tom Dodds
[EMAIL PROTECTED]
708-234-9608 Office
630-235-2975 Cell
-Original Message-
From: [EMAIL PROTECTED]
The good news is that you're on this list because there are IBM'ers here who
really can (and will) resolve this, and I guess you know that.
What is really depressing is that this sort of attitude is endemic
throughout IBM (U2, DB2, AIX) in the same way that it is endemic throughout
any number of
Well you can always contact VAR's like us who provide a bit more
personalized service. We would always be happy to take you under our
wing. :-)
At 03:19 PM 1/20/2006, you wrote:
In all the 20 years I have in this field I have observed time and
time again that neither hardware sales, or
For us, we don't work directly with IBM.. It is all done through a VAR, (the
company the system was originally purchased from,, or the company that bought
that company etc). You may need to find out who your VAR is. For us, they are
the ones that actually hold the UV license. We aren't
