Of Eugene Perry
Sent: Wednesday, February 25, 2004 10:06 AM
To: U2 Users Discussion List
Subject: Re: [UV] How much do you pay for support each year?
I have heard that if you leave your original VAR you can only go to IBM. I
was told that no other VAR can sell you additional seats for U2. Is this
true
, hey?
Perhaps the best response would be testimonials from those
of you on the
pacific seaboard about your VARs...
A real no-brainer would be to read the question...grin
-Original Message-
From: Ross Ferris
Sent: 24 February 2004 06:06
Subject: RE: [UV] How much do you pay for support
To add a little more insight to the issue of support...
I agree with Trevor in that support is like insurance, however the true
benefit of support is far more than is obvious in the short-term.
What support means is that:
1. The end user can get answers today.
2. The vendor is assured of a
At 07:46 PM 2/22/2004, you wrote:
I have had clients that have taken the cheap way out only to pay more when
they needed it. Not to mention the cost of time lost.
Another point mentioning is that if you go off support, you are no longer
entitled to any upgrades. You are then typically locked
interest in keeping you online
Ross Ferris
Stamina Software
Visage an Evolution in Software Development
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of jimmay h
Sent: Friday, 20 February 2004 11:05 AM
To: [EMAIL PROTECTED]
Subject: [UV] How much do you
Trevor Ockenden
OSP
- Original Message -
From: jimmay h [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, February 20, 2004 11:04 AM
Subject: [UV] How much do you pay for support each year?
Our VAR just sent our UniVerse support bill for next year. We are running
UniVerse 10.0.0.1
Our VAR just sent our UniVerse support bill for next year. We are running
UniVerse 10.0.0.1 on Windows 2000 Sever.
It is $72/user license. With 60 licenses, that is $4320, plus the windows
support at 865.00.
We used them for some support over the year, but mostly it was related to
their
