[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected

2019-04-02 Thread Francisca Soares dos Santos Bronner
Yes. I have the sound back again. The "Speakers" is showing in sound settings. I did what was suggested by Hui Wang, above: removed oem-audio-hda-daily-dkms then sudo dpkg -P oem-audio-hda-daily-dkms then reboot and checked if snd_hda_intel is loaded (lsmod | grep snd_hda_intel)

[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected

2019-04-02 Thread Francisca Soares dos Santos Bronner
dkms-status.txt ** Attachment added: "dkms-status.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+attachment/5252042/+files/dkms-status.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected

2019-04-02 Thread Francisca Soares dos Santos Bronner
modinfo-hda-intel.txt ** Attachment added: "modinfo-hda-intel.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+attachment/5252043/+files/modinfo-hda-intel.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected

2019-04-02 Thread Francisca Soares dos Santos Bronner
dpkg-list.txt ** Attachment added: "dpkg-list.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+attachment/5252041/+files/dpkg-list.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected

2019-04-02 Thread Francisca Soares dos Santos Bronner
yes, the list of all linux packages installed is attached ** Attachment added: "linux-packages.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+attachment/5252016/+files/linux-packages.txt -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected

2019-04-02 Thread Francisca Soares dos Santos Bronner
somehow I can't load the driver That is what I am get when I do sudo modprobe snd_hda_intel: me@me-Inspiron-15-3552:~$ sudo modprobe snd_hda_intel [sudo] password for me: modprobe: ERROR: could not insert 'snd_hda_intel': Package not installed If it helps so, here is the content of "dmesg.txt"

Re: [Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected

2019-04-02 Thread Francisca Soares dos Santos Bronner
somehow I can't load the driver. That is what I am get when I do sudo modprobe snd_hda_intel: me@me-Inspiron-15-3552:~$ sudo modprobe snd_hda_intel [sudo] password for me: modprobe: ERROR: could not insert 'snd_hda_intel': Package not installed On Tue, 2 Apr 2019 at 02:16, Hui Wang wrote: >

Re: [Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected

2019-04-01 Thread Francisca Soares dos Santos Bronner
hi, Thank you for feedback. That sound problem is pissing me up. Everything worked well untill last week after my pc asked to perform updates. Then, the sound stoped working. The "Speakers" is not shown in sound settings insteady it shows a "dummy output". I've tried what you suggested me, but

[Bug 1822314] [NEW] PCI/internal sound card not detected

2019-03-29 Thread Francisca Soares dos Santos Bronner
Public bug reported: my sound system is not working I did the basic troubleshooting list at https://help.ubuntu.com/community/SoundTroubleshooting and my sound system is not working ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature:

[Bug 1822313] [NEW] PCI/internal sound card not detected

2019-03-29 Thread Francisca Soares dos Santos Bronner
Public bug reported: my sound system is not working I did the basic troubleshooting list at https://help.ubuntu.com/community/SoundTroubleshooting and my sound system is not working ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature:

[Bug 1822315] [NEW] PCI/internal sound card not detected

2019-03-29 Thread Francisca Soares dos Santos Bronner
Public bug reported: my sound system is not working I did the basic troubleshooting list at https://help.ubuntu.com/community/SoundTroubleshooting and my sound system is not working ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature:

[Bug 1822306] [NEW] PCI/internal sound card not detected

2019-03-29 Thread Francisca Soares dos Santos Bronner
Public bug reported: Can't open "alsamixer". Can't fix my laptop's sound. My laptop sound stoped working after upgrading Ubuntu 14.04.6 LTS. I checked Alsamixer but I could't open it. I tryed to reinstall pulse audio and Alsa but yet, Alsamixer doesn't open. I'm getting the following error