The best solution here is a proper fix by Ghostscript's upstream
developers. For the case that this fix will not appear soon, the
workaround would be to patch CUPS to supply RIP_MAX_CACHE=0 instead of
RIP_MAX_CACHE=128m, so that Ghostscript decides on cache sizes by
itself.
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The issues referenced in the previous comment are all fixed upstream
now. If they were the cause for your problem, your problem will be
solved in Disco.
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Probably your printer suffers the problem shown in the following
upstream bug report on cups-filters:
https://github.com/OpenPrinting/cups-filters/issues/22
It is currently worked on this, especially also here
https://github.com/OpenPrinting/cups-filters/pull/86
and here
Reported to Ghostscript upstream as
https://bugs.ghostscript.com/show_bug.cgi?id=700584
** Bug watch added: Ghostscript (AFPL) Bugzilla #700584
http://bugs.ghostscript.com/show_bug.cgi?id=700584
** Also affects: gs-gpl via
http://bugs.ghostscript.com/show_bug.cgi?id=700584
Importance:
Here is a reproducer (with GS 9.26) consisting in a pure Ghostscript
command line:
cat appout.pdf | RIP_MAX_CACHE=128m gs -dQUIET -dPARANOIDSAFER -dNOPAUSE
-dBATCH -dNOINTERPOLATE -dNOMEDIAATTRS -dShowAcroForm -sstdout='%stderr'
-sOutputFile='%stdout' -sDEVICE=cups -sMediaClass=Cassette
Thanks for the PPD file (and the job captured from the app). Now I can
reproduce the crash with
cupsfilter -p MG5400LAN-Gutenprint.ppd -o PageSize=w288h432 -m
application/vnd.cups-raster appout.pdf > out.prn
out.prn is empty. Nothing has been written to it when the crash
happened.
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Fedik, can you please attach the PPD file of your print queue (from the
/etc/cups/ppd/) directory? Thanks.
** Changed in: ghostscript (Ubuntu)
Status: New => Incomplete
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Attached is the debdiff with the proposed fix of comment #19 applied.
Someone with appropriate upload rights to Disco, please upload it.
I could not actually test it as I have no access to a Microsoft VPN,
I do not see any regression though. I can access Canonical's VPNs and
while having
In comment #13 you told that it prints with Ghostscript via
lp -d duplex -o fit-to-page -o pdftops-renderer=gs
Did it again send the job with a weird paper size? Or did the job come
out straight away?
The "-o fit-to-page" should scale each page into the standard page size.
Does
lp -d duplex
Yes, the QPDF task is now done, too. Thank for all the hard work on
this, Jay.
** Changed in: qpdf (Ubuntu)
Status: Triaged => Fix Released
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mupdftoraster is part of cups-filters. If it is missing for you, run
sudo apt install --reinstall cups-filters
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https://bugs.launchpad.net/bugs/1813432
Title:
Specific PDF file fails
Please try to print with
lp -d duplex -o fit-to-page -o pdftops-renderer=XXX
with XXX bring "hybrid", "gs", "pdftops", "pdftocairo", ...
Does this work?
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To remove the setting:
lpadmin -p duplex -R pdftops-renderer-default
See /usr/share/doc/cups-filters/README.gz section "POSTSCRIPT PRINTING
RENDERER AND RESOLUTION SELECTION" for more information.
The standard selection is "hybrid", meaning that Ghostscript is used in
most cases and Poppler
How did you print this file? Did you use evince? "lp -d
"? Or some other application? Can you try to print with another of
the possible methods/applications? Does the file print then?
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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As I see the comments here, the fix is to modify the file /etc/ppp/ip-
up.d/usepeerdns according to comments #17 and #19. /etc/ppp/ip-
up.d/usepeerdns is part of the ppp package, so the bug needs to be
fixed in the ppp package.
** Changed in: network-manager (Ubuntu)
Status:
First, driverless printers (automatically created queues for IPP
printers) can be generated by cups-browsed and by CUPS.
So as a first approach you could try to stop cups-browsed to see whether
you still get auto-created printers or not.
sudo systemctl stop cups-browsed
stops cu[ps-browsed and
Please run the following command:
lpadmin -p duplex -o pdftops-renderer-default=gs
Then print the job again on your print queue "duplex".
Does the job get correctly printed now?
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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Checked in Disco and there it works correctly.
** Changed in: hplip (Ubuntu)
Status: New => Fix Released
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https://bugs.launchpad.net/bugs/1812381
Title:
Color LaserJet Pro MFP
** Also affects: hplip
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1812582
Title:
Unable to install hplip 3.18.12 on linux mint 19.1
To manage
/usr/bin/tl-paper is part of texlive-base. Moving ...
** Package changed: libpaper (Ubuntu) => texlive-base (Ubuntu)
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Title:
libpaper1:amd64
is the following:
--
---
/home/till/printing/foomatic/foomatic/foomatic-db/db/source/PPD/Ricoh/PXL/Ricoh-MP_C5503_PXL.ppd
2018-02-11 17:19:34.966351964 +0100
+++ ./Ricoh-MP_C5503_PXL.ppd2019-01-18 15:46:25.888616617 +0100
@@ -58,6 +58,10 @@
(gs -q -dBATCH -dPARANOIDSAFER -dNOPAUSE
One thing you should test is to run Ghostscript separately. For this,
take the Ghostscript command line from the error_log and feed your PDF
file directly into it. How long does it take? Is it much faster than
running as part of the print job? Or is it more or less the same?
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Sorry for the late reply, I had some other more urgent tasks to do.
I have looked into your log.
foomatic-rip was running for 5 seconds (09:09:52 - 09:09:57) and it ran
this time due to the Ghostscript process it called and which by itself
ran at least 4 seconds. This does not look for a very
I have done several fixes in cups-browsed upstream to avoid high CPU
load, infinite loops and crashes.
The fixes are in the 1.21.6 release:
https://github.com/OpenPrinting/cups-filters/releases/tag/release-1-21-6
This release should be available in Disco.
** Changed in: cups-filters (Ubuntu)
** Changed in: cups (Ubuntu)
Status: New => Won't Fix
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https://bugs.launchpad.net/bugs/1780359
Title:
circular dependency between libcups2-dev and libcupsimage2-dev
The epson-inkjet-printer-escpr failures have all passed now after my restarts.
There are still some libreoffice failures (1 arch on each Ubuntu release) which
I have now re-triggered now. But do we really need libreoffice on s390x?
On Bionic on openjdk-8/8u191-b12-0ubuntu0.18.04.1 all
The epson-inkjet-printer-escpr seems to be some problem of the test script
design that the test sometimes fails on slow processors due to being to
time-consuming, because it works on most architectures and repeating it can
make it pass. So I simply re-triggered it on Xenial i386 and Bionic i386
** Also affects: hplip
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1810771
Title:
HPLIP hp-systray tray icon does not show dropdown menu in Unity Panel
Affects me too:
Linux till-Lenovo-B50-30 4.4.0-141-generic #167-Ubuntu SMP Wed Dec 5 10:40:15
UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
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https://bugs.launchpad.net/bugs/1548581
Title
*** This bug is a duplicate of bug 1780310 ***
https://bugs.launchpad.net/bugs/1780310
This is actually a system-config-printer bug. It is treated here:
https://github.com/zdohnal/system-config-printer/issues/122
Note that the IPP attributes orientation-requested and print-quality
never get
I still have the problem in libreoffice, and I have revision 96.
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till@till-x1yoga:~/printing/openprinting/cups-filters/x$ snap --version
snap2.36.2
snapd 2.36.2
series 16
ubuntu 18.10
kernel 4.18.0-11-generic
till@till-x1yoga:~/printing/openprinting/cups-filters/x$ snap list
Please also attach your file
/etc/apparmor.d/usr.sbin.cupsd
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https://bugs.launchpad.net/bugs/1777531
Title:
No GUI error reason for when 'Clear All' button for printer jobs
doesn't
Does the command line equivalent
cancel -a
work?
Does the "Clear All" button work after
aa-complain cupsd
** Changed in: gnome-control-center (Ubuntu)
Status: New => Incomplete
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Thank you for the new debdiffs. I have uploaded all these packages now.
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https://bugs.launchpad.net/bugs/1804576
Title:
MaxJobTime=0 results in jobs being cancelled immediately instead
Anything missing for a promotion into Main?
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https://bugs.launchpad.net/bugs/1747759
Title:
[MIR] cpdb-libs
To manage notifications about this bug go to:
** Changed in: gtk+3.0 (Ubuntu)
Status: Triaged => In Progress
** Changed in: gtk+3.0 (Ubuntu Bionic)
Status: New => In Progress
** Changed in: gtk+3.0 (Ubuntu Cosmic)
Status: New => In Progress
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** Description changed:
+ [Impact]
+
+ The problem occurs when the printer's driver package is updated and with
+ this the PPD is replaced and one of the default settings of the queue is
+ not available any more in the new PPD file. Then the setting is prefixed
+ with "Custom." and with this the
debdiff for cosmic.
** Patch added: "gtk+3.0_3.24.1-1ubuntu2_3.24.1-1ubuntu2.1.debdiff"
https://bugs.launchpad.net/ubuntu/+source/gtk+3.0/+bug/1763520/+attachment/5220193/+files/gtk+3.0_3.24.1-1ubuntu2_3.24.1-1ubuntu2.1.debdiff
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debdiff for bionic.
** Patch added: "gtk+3.0_3.22.30-1ubuntu1_3.22.30-1ubuntu1.1.debdiff"
https://bugs.launchpad.net/ubuntu/+source/gtk+3.0/+bug/1763520/+attachment/5220194/+files/gtk+3.0_3.22.30-1ubuntu1_3.22.30-1ubuntu1.1.debdiff
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I have now added debdiffs for disco and for the SRUs. Please can someone
with appropriate rights upload them? Thanks.
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Title:
after upgrade to
debdiff for disco.
** Patch added: "gtk+3.0_3.24.1-1ubuntu2_3.24.1-1ubuntu3.debdiff"
https://bugs.launchpad.net/ubuntu/+source/gtk+3.0/+bug/1763520/+attachment/5220192/+files/gtk+3.0_3.24.1-1ubuntu2_3.24.1-1ubuntu3.debdiff
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*** This bug is a duplicate of bug 1806517 ***
https://bugs.launchpad.net/bugs/1806517
This is possibly a duplicate of bug 1806517. Please check whether the
fixed version also fixes your problem.
** This bug has been marked a duplicate of bug 1806517
Ghostscript segmentation fault on PDF
Sponsored all the CUPS package uploads: disco, cosmic, bionic, xenial,
and subscribed SRU team.
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https://bugs.launchpad.net/bugs/1804576
Title:
MaxJobTime=0 results in jobs being
** Also affects: cups (Ubuntu Bionic)
Importance: Undecided
Status: New
** Also affects: cups (Ubuntu Cosmic)
Importance: Undecided
Status: New
** Also affects: cups (Ubuntu Xenial)
Importance: Undecided
Status: New
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Fix applied to GS 9.26 in Disco.
To the security team: This is also a regression caused by the security
updates to GS 9.26.
** Changed in: ghostscript (Ubuntu)
Status: Confirmed => Fix Committed
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Please attach the PPD file of your test queue "2660",
/etc/cups/ppd/2660.ppd.
Please also attach the output file of:
ipptool -tv ipp://Dell-C2665dnf-D38EA3.local:631/ipp/print get-printer-
attributes-2.0.test > attr.txt
Also run the command
driverless
*** This bug is a duplicate of bug 1806517 ***
https://bugs.launchpad.net/bugs/1806517
This seems to be the same as bug 1806517. Marking this bug as duplicate,
no further upstream bug report needed.
** This bug has been marked a duplicate of bug 1806517
Ghostscript segmentation fault onb
** Summary changed:
- Ghostscript segmentation fault onb PDF using -dFirstPage and -dLastPage
+ Ghostscript segmentation fault on PDF using -dFirstPage and -dLastPage
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*** This bug is a duplicate of bug 1806517 ***
https://bugs.launchpad.net/bugs/1806517
Thank you, can you post an upstream bug report on
https://bugs.ghostscript.com/ ? Please post a link to this report here,
post your Ghostscript command line from comment #6, and after posting
the upstream
*** This bug is a duplicate of bug 1806517 ***
https://bugs.launchpad.net/bugs/1806517
** This bug is no longer a duplicate of bug 1806856
identify from imagemagick breaks with latest ghostscript 9.26
** This bug has been marked a duplicate of bug 1806517
Ghostscript segmentation fault
*** This bug is a duplicate of bug 1806856 ***
https://bugs.launchpad.net/bugs/1806856
** This bug has been marked a duplicate of bug 1806856
identify from imagemagick breaks with latest ghostscript 9.26
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Please do not post identical bug reports for each package when you are
not sure which package is the culprit. Please add tasks for each package
in such a case, as I have done now.
** Also affects: imagemagick (Ubuntu)
Importance: Undecided
Status: New
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What is the screen output of
sudo cups-genppupdate
when it is failing?
** Changed in: gutenprint (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1805108
** Package changed: cups (Ubuntu) => gutenprint (Ubuntu)
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Title:
CUPS are not compatible with Gutenprint
To manage notifications about this bug
Subscribing Ubuntu Security Team as this is a regression caused by the
recent security updates.
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https://bugs.launchpad.net/bugs/1806517
Title:
Ghostscript segmentation fault onb PDF
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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Title:
Dell C2665dnf gets broken installation
To manage notifications about this
** Also affects: hplip
Importance: Undecided
Status: New
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Title:
hplip searchable pdf is failing in majaro 32 bit due to pypdfocr
Moved to HPLIP and added upstream task as original reporter is using
upstream package.
** Package changed: cups (Ubuntu) => hplip (Ubuntu)
** Also affects: hplip
Importance: Undecided
Status: New
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Is your user account in the lpadmin group in /etc/group (this is default
for the first user created during installation)?
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https://bugs.launchpad.net/bugs/1805438
Title:
Print settings
For cups-pk-helper problems we need appropriate log files, as Sebastien
already asked for.
For the buttons, the "Additional printer settings" is not for adding
printers but for getting into an advanced interface (system-config-
printer). Perhaps one could rename it into "Advanced printer
This looks like something is messed up on your system, as dpkg tells
that you have hplip-data installed ans also the file
/usr/share/python3/runtime.d/hplip-data.rtupdate is present, but the
directory /usr/share/hplip/ui5/ and its files, which are also part of
this package, are missing.
Please
Now the update from Bionic to Cosmic is correctly working. Thank you for
the fix.
** Tags removed: verification-needed verification-needed-bionic
verification-needed-cosmic
** Tags added: verification-done verification-done-bionic
verification-done-cosmic
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Done. Pull request posted:
https://gitlab.gnome.org/GNOME/gtk/merge_requests/434
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https://bugs.launchpad.net/bugs/1763520
Title:
after upgrade to bionic, printing fails without
No, not yet.
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Title:
after upgrade to bionic, printing fails without explanation / logs /
debuggability
To manage notifications about this
To everyone who suffers this problem (also the reporters of the
duplicates):
Which HPLIP packages do you have installed? Please run the command
dpkg -l | grep hplip
and post the output here.
Please also run the following commands and post the output here:
ls -ld /usr/share/hplip/ui5/
ls -ld
*** This bug is a duplicate of bug 1805576 ***
https://bugs.launchpad.net/bugs/1805576
** This bug has been marked a duplicate of bug 1805576
package python3-gdbm:amd64 3.6.7-1~18.04 failed to install/upgrade:
Abhängigkeitsprobleme - verbleibt unkonfiguriert
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*** This bug is a duplicate of bug 1805576 ***
https://bugs.launchpad.net/bugs/1805576
** This bug has been marked a duplicate of bug 1805576
package python3-gdbm:amd64 3.6.7-1~18.04 failed to install/upgrade:
Abhängigkeitsprobleme - verbleibt unkonfiguriert
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*** This bug is a duplicate of bug 1805576 ***
https://bugs.launchpad.net/bugs/1805576
** This bug has been marked a duplicate of bug 1805576
package python3-gdbm:amd64 3.6.7-1~18.04 failed to install/upgrade:
Abhängigkeitsprobleme - verbleibt unkonfiguriert
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** Also affects: systemd (Ubuntu)
Importance: Undecided
Status: New
** Also affects: avahi (Ubuntu)
Importance: Undecided
Status: New
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I am not familiar with Mate and so I do not know whether something
concerning these notifications is specific to Mate. I also do not know
whether there are any undesired print status pop-ups on Mate's desktop.
I only know that after the system-config-printer fix any undesired pop-
ups disappeared
OdyX, can you do the 2.2.9 for Debian, so that it syncs into Ubuntu?
Thanks.
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https://bugs.launchpad.net/bugs/1803149
Title:
Update to 2.2.9
To manage notifications about this bug go
Synced. I had waited until today for the Disco archive to open.
** Changed in: hplip (Ubuntu)
Status: New => Fix Committed
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https://bugs.launchpad.net/bugs/1798541
Title:
First, run the following commands to check whether your system-config-
printer got completely upgraded:
dpkg -l | grep 1.5.7+2016
dpkg -l | grep 1.5.9+2017
dpkg -l | grep system-config-printer
Is this the case? If so, please log out and log in again to assure that
there are no stale processes in
I have looked into the error_log files and the processing by the filters
on 16.04 takes ~20 seconds and on 14.04 less time. The 326 seconds you
observe on 16.04 is caused by the printer's processing of the PostScript
it receives. The PostScript is generated by Ghostscript (you find the
Ghostscript
Try the following:
sudo dpkg -P --force-depends python3-cupshelpers system-config-printer-
common system-config-printer-gnome system-config-printer-udev system-
config-printer
sudo dpkg -i python3-cupshelpers_1.5.9+20170825-0ubuntu1_all.deb system-
To find out about the slowing down I need some more information:
Please attach one or more files which you have printed and where you
have observed the slowdown.
Also post error_log files (in debug mode, see "CUPS error_log" section
of https://wiki.ubuntu.com/DebuggingPrintingProblems) of jobs
** Package changed: cups (Ubuntu) => cups-pdf (Ubuntu)
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Title:
pdf printer provided by cups-pdf has disappeared since update to 18.04
To manage
Looks like that there is still some problem with the recent security
update.
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Title:
package libgs9-common 9.25~dfsg+1-0ubuntu0.18.04.1 failed
First, keep in mind that one source package (upstream project) can have
several binary packages in Ubuntu, each containing a certain component
of the project. To get the complete project installed you need to
install all binary packages, if you do not need all of the functionality
you can leave
JerryFu, there is nothing known which prevents system-config-printer
1.5.9 from running on 16.04. Please tell what you exactly did (build
package, run program, restart desktop, ...) and when and where an error
occured. Also post the screen output, error messages, ...
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How did you print the file? Did you print it out of a PDF viewer? Which
one? Could you try another PDF viewer or direct printing from the
command line?
In the PDF viewer with which you obtain the problem, does the print
preview already show the problem?
How did you obtain the file which you have
Checked by myself now. Opened the original file with evince, opened the
print dialog and clicked the preview button. The preview already shows
the problem. So the problem already occurs before the job gets to CUPS.
It is a problem of evince and/or GTK. Moving ...
** Changed in: cups (Ubuntu)
*** This bug is a duplicate of bug 1800328 ***
https://bugs.launchpad.net/bugs/1800328
** This bug has been marked a duplicate of bug 1800328
HP Office Jet Cups reports Filter Failed. Works OK with 16.04
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Possibly caused by recent security update.
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Title:
package libgs9-common 9.25~dfsg+1-0ubuntu0.18.04.1 failed to
install/upgrade: Unterprozess
What I can do is to create a Stable Release Update (SRU) of Ghostscript
(a new package with the patch applied) for affected Ubuntu versions
(18.10, 18.04, 16.04?) and upload it. Then there will be a 1-week period
for users to test and confirm that the SRU solves the problem. After
that the Ubuntu
seb128, this regression in 16.04 is caused by the security update of
updating Ghostscript to 9.25. Should then perhaps the security team
issue this update? And could they do it faster than going the regular
SRU way? And can we already do SRUs as the D. D. (19.04) cycle has not
started yet?
The
** Package changed: linphone (Ubuntu) => ghostscript (Ubuntu)
** Bug watch added: Ghostscript (AFPL) Bugzilla #700023
http://bugs.ghostscript.com/show_bug.cgi?id=700023
** Also affects: gs-gpl via
http://bugs.ghostscript.com/show_bug.cgi?id=700023
Importance: Unknown
Status:
@seb128, I only wanted to know whether it does not affect Cosmic. If so,
only the security team needs to update their packages with the patches
of comment #1 and no SRU for Cosmic is required.
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The reproducer in the initial description ("pdf2ps dummy.pdf") works for
me with the Ghostscript 9.25 on Cosmic (18.10). Seems that it is only a
problem of the Ghostscript 9.25 security updates on the older Ubuntu
versions.
Please tell if you observe the problem also on Cosmic.
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Didier, ITPs posted:
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=911335
** Bug watch added: Debian Bug tracker #911335
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=911335
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jbicha, I did not think about that yet, and did not know about the
freeze on Debian.
OdyX, could you overtake the Ubuntu packages of cpdb-libs, cpdb-backend-
cups, cpdb-backend-gcp, and cpdb-backend-file into Debian?
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Bugs,
Please provice an error_log file of a failing print job, following the
instructions of the section "CUPS error_log" on
https://wiki.ubuntu.com/DebuggingPrintingProblems.
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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This is for sure not a kernel bug. The printing workflow happens
completely in user space.
** Changed in: linux (Ubuntu)
Status: Incomplete => Invalid
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Forwarded upstream: https://github.com/zdohnal/system-config-
printer/issues/122
** Bug watch added: github.com/zdohnal/system-config-printer/issues #122
https://github.com/zdohnal/system-config-printer/issues/122
** Also affects: system-config-printer via
jbicha, no, cups-ipp-utils provides utilities for developing of IPP-
related software, whereas cpdb-backend-cups is a software module
(backend) to add CUPS support to generic print dialogs which use the
cpdb-libs library.
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gf, for me this is all grayed out, can you set it back? Thanks.
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https://bugs.launchpad.net/bugs/1688684
Title:
hp-check shows the distro index instead of its name
To manage
gf, note that the "hplip" task is HPLIP upstream (original development
at HP), as HP also uses Launchpad as bug tracker. Up to now the proposed
patch was only applied by me to the Ubuntu package of HPLIP (represented
by the "hplip (Ubuntu)" task). There is no answer from the upstream yet,
so we
Patch applied in hplip 3.18.7+dfsg1-2ubuntu2 which is on the way into
Cosmic.
Thank you very much for the patch.
** Changed in: hplip (Ubuntu)
Status: In Progress => Fix Committed
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First, I am on Cosmic and ran "hp-check" and see that the bug still
persists (Ubuntu is "12").
Second, you do not need to forward this patch upstream any more. HPLIP
uspstream uses Launchpad as bug tracker as Ubuntu also does. Therefore
it is enough to add an "HPLIP" task to the bug (via "Also
Hi,
yes, the issue has been resolved. Thanks a lot!
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https://bugs.launchpad.net/bugs/1785624
Title:
pstoedit doesn't play well with ghostscript 9.22 - update to 9.23
To manage
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