[Bug 1832224] [NEW] battery status always shows "Estimating.........."

2019-06-10 Thread goutam bharadwaj
Public bug reported: This is lenovo G560 laptop. ** Affects: upower (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832224 Title: battery

[Bug 1669987] [NEW] installer failed during installation

2017-03-04 Thread goutam maity
Public bug reported: installer failed during installation ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubiquity 2.21.63.2 [modified: lib/partman/automatically_partition/question] ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 Uname: Linux 4.4.0-31-generic x86_64 ApportVersion:

Re: [Bug 1530656] Re: printing will fail with python3.5 set as default

2016-01-15 Thread goutam kodu
Hi wolf, Thank you for confirming that hplip-3.15.11.run is working fine. We will surely take a look at fixing this issue when Hplip package installed from standard repo Thank you, goutam On 15 Jan 2016 15:20, "Wolf Rogner" <w...@rsb.at> wrote: > What did I do: >

[Bug 1530656] Re: printing will fail with python3.5 set as default

2016-01-15 Thread goutam
Did you try install hplip-3.15.11 through 'hplip-3.15.11.run' auto installer package ? If yes, and if it is not working can you tell us what is the error you are getting. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1530656] Re: printing will fail with python3.5 set as default

2016-01-13 Thread goutam
hplip is written to suite version py2.6 and py3.X. While building the code certain binaries are linked with the default python library. When default python version is changed to higher version, the code needs to be recompiled to link to the python library which is defaulted now. -- You

[Bug 1530656] Re: printing will fail with python3.5 set as default

2016-01-04 Thread goutam
, Goutam -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1530656 Title: printing will fail with python3.5 set as default To manage notifications about this bug go to: https://bugs.launchpad.net/hplip

[Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

2015-12-08 Thread goutam
*** This bug is a duplicate of bug 1422004 *** https://bugs.launchpad.net/bugs/1422004 It is bug in the 3.15.11 plugin installation script. We are working on the fix. While we work on it please find the workaround here https://bugs.launchpad.net/hplip/+bug/1521006. We apologize for the

[Bug 1512996] Re: ubuntu 15.10 ubiquity crash

2015-11-12 Thread goutam
Because of this crash i am not able to install ubuntu-15.10-desktop iso image and ubuntu-gnome-15.10-desktop.iso If there is any workaround to bypass the timezone select and proceed the installation let us know. Thanks, Goutam -- You received this bug notification because you are a member

[Bug 1512996] Re: ubuntu 15.10 ubiquity crash

2015-11-12 Thread goutam
** Attachment added: "crash file" https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1512996/+attachment/4517462/+files/_usr_lib_ubiquity_bin_ubiquity.0.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1512996] Re: ubuntu 15.10 ubiquity crash

2015-11-12 Thread goutam
Hi Phillip, I have attached the _usr_lib_ubiquity_bin_ubiquity.0.crash file, apport.log, kern.log, syslog file. This should be able to help you to understand the issue. Let me know if you need more information. Thanks, Goutam -- You received this bug notification because you are a member

[Bug 1512996] Re: ubuntu 15.10 ubiquity crash

2015-11-12 Thread goutam
** Attachment added: "apport.log" https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1512996/+attachment/4517464/+files/apport.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1512996

[Bug 1512996] Re: ubuntu 15.10 ubiquity crash

2015-11-12 Thread goutam
** Attachment added: "kern.log" https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1512996/+attachment/4517465/+files/kern.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1512996 Title:

[Bug 1512996] Re: ubuntu 15.10 ubiquity crash

2015-11-12 Thread goutam
** Attachment added: "syslog file" https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1512996/+attachment/4517463/+files/syslog -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1512996 Title:

[Bug 1512996] Re: ubuntu 15.10 ubiquity crash

2015-11-12 Thread goutam
Phillip, Did you check _usr_lib_ubiquity_bin_ubiquity.0.crash file ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1512996 Title: ubuntu 15.10 ubiquity crash To manage notifications about this

[Bug 1512996] [NEW] ubuntu 15.10 ubiquity crash

2015-11-04 Thread goutam kodu
Public bug reported: Not able to install ubuntu 15.10 amd64 iso and ubuntu 15.10 i386 iso due to crash in ubiguity package while selecting the time zone location during installation. Package: ubiquity 2.21.37 Title: ubiquity crashed with SIGABRT in g_assertion_message() ProcCmdline :

[Bug 1460080] Re: HP laserjet 1018 no longer works

2015-08-11 Thread goutam
Hi Tristram, Run command 'sudo hp-plugin' in terminal to install the plugin files required by this printer. Thanks, Goutam -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1460080 Title: HP

[Bug 1476011] Re: hp-setup plugin file does not match its checksum

2015-07-20 Thread goutam
Sourceforge site is down (http://sourceforge.net/blog/sourceforge-infrastructure-and-service-restoration/) and unfortunately hp-plugin utility is not able to fetch the plugin.conf from sorceforge site. Can you directly download the plugin files from here:

[Bug 1433557] Re: udev rules wrongly match on monitor hub, wrong invocation of systemd unit, changes config files in udev rules

2015-06-25 Thread goutam
Hi Jason, This issue as been fixed in hplip 3.15.6 version. Can you please install the latest hplip-3.15.6 by downloading the package 'hplip-3.15.6.run' from http://hplipopensource.com/hplip-web/gethplip.html and run command 'sh hplip-3.15.6.run' to install. Thanks, Goutam -- You received

[Bug 1323040] Re: 14.04 not supported

2015-06-18 Thread goutam
' in terminal to configure the fax and print queue for the printer and run command 'hp-sendfax' to send the fax job. If you are still facing the issue, provide us 'hp-sendfax -ldebug' command output here. Thanks, Goutam -- You received this bug notification because you are a member of Ubuntu Bugs

[Bug 1455938] Re: [HP OfficeJet 5610v] HPLIP notes print job completed but Job Queue notes On Hold

2015-05-19 Thread goutam
server and reconfigure the print queue using command 'hp-setup -i ' and run command 'hp-testpage -i' in terminal at server side and let us know if you are able to print the testpage from server. Also can you run command 'hp-levels -i -g' and provide its output here. Thanks, Goutam -- You

[Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

2015-03-11 Thread goutam
to install. Let us know if the installation went smooth. After installation, try configuring the printer using command 'hp-setup' . Let us know if you are facing the same as above. Rgds, goutam -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

Re: [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

2015-03-11 Thread goutam kodu
After installing libtool manually.. can you retry 'sh hplip-3.15.2.run' and let us know if the installation proceeds without any issue. After install, run command ' hp-setup' to configure the device . Original message From: Natalia Bidart 1430...@bugs.launchpad.net Date:

Re: [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

2015-03-11 Thread goutam kodu
There seem to be an issue with the auto installer script . While we take a look at it can you try manually installing the hplip. Here are the steps. 1 . Go inside the folder hplip-3.15.2. It should be created at the same location where auto installer was run. change directory  to  hplip-3.15.2

[Bug 329898] Re: The HP 1018 printer not work out of the box if used non-US locale

2014-10-09 Thread goutam
Hi Gannet, Sorry for the late response. Can you try rebooting the printer. Delete the exiting print queues for this printer in system-config-printer and reconfigure the printer using command hp-setup and check if you get to see the same error. Thanks, goutam -- You received this bug

[Bug 329898] Re: The HP 1018 printer not work out of the box if used non-US locale

2014-10-09 Thread goutam kodu
can you give us the output of the command lsusb -d 03f0:4117 -v. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/329898 Title: The HP 1018 printer not work out of the box if used non-US locale To

[Bug 1373815] Re: unable to start simple-scan when added 66 remote HP_LaserJet_Professional_M1212nf_MFP printer

2014-09-30 Thread goutam
Hi Temo, Thank you for providing us the gdb and strace output. We are looking into the issue. We will revert back on this soon. Thanks, goutam -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1373815

[Bug 329898] Re: The HP 1018 printer not work out of the box if used non-US locale

2014-09-14 Thread goutam kodu
, run command 'hp-setup -i -g' in terminal to configure new print queue for this printer. Provide us the output of 'hp-check' command Thanks, goutam -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/329898

[Bug 1018122] Re: sudo hp-setup breaks gpg

2014-07-18 Thread goutam
in terminal. Let us know if the issue is resolved for you. Thanks, Goutam ** Changed in: hplip Status: New = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1018122 Title: sudo hp-setup

[Bug 1333206] Re: Unable to print in photo paper using HP Deskjet 916c

2014-06-24 Thread goutam kodu
for HP Deskjet 916c. After that run command hp-setup to configure the new print queue for this device and try to print on photo paper. Let us know if the issue is still reproducible. Thanks Regards, Goutam -- You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 1187559] Re: can't print using hplip 3.13.5. Keep getting text with @PJL SET JOBATTR=JobAcct3...

2013-06-11 Thread goutam kodu
Hi Ralph, Can you run, command 'hp-logcapture' in terminal and provide us the log files to analyze the problem. Thanks Goutam -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1187559 Title: can't

[Bug 1022516] [NEW] Incorrect color output of the buttons on the webpages (google search web page) when printed from Mozilla firefox 12 and above

2012-07-09 Thread goutam kodu
Public bug reported: This bug is happening on Ubuntu : 12.04 LTS ghostscript version : 9.05 Mozilla firefox: 12 and above. How to reproduce: 1. Open Mozilla firefox web browser 2. Type in the url : www.google.com 3. Go to File-Print and select Print to File option and output format as pdf and

[Bug 1022516] Re: Incorrect color output of the buttons on the webpages (google search web page) when printed from Mozilla firefox 12 and above

2012-07-09 Thread goutam kodu
Hi Till, Thanks for your response. In my above post there was a typo mistake with the rasterviewer. I meant it to say rasterview. Sorry for that :(. In the laserjet.pdd the default colourspace is Grey with which it is giving correct output whereas if the defaultcolorspace is RGB the issue is

[Bug 995369] [NEW] package ruby-rvm 1.6.9-0ubuntu2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

2012-05-06 Thread hemant goutam
*** This bug is a duplicate of bug 984063 *** https://bugs.launchpad.net/bugs/984063 Public bug reported: This happened while rvm was installing in one terminal window and parallelly installed mysql using Ubuntu Software center. Prior to crashing I got couple of messages like malicious

[Bug 995369] Re: package ruby-rvm 1.6.9-0ubuntu2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

2012-05-06 Thread hemant goutam
*** This bug is a duplicate of bug 984063 *** https://bugs.launchpad.net/bugs/984063 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/995369 Title: package ruby-rvm 1.6.9-0ubuntu2 failed to

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-23 Thread goutam kodu
believe this could be an hardware issue. Rgds, Goutam kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/965527 Title: hplip: Install required plugin fails To manage notifications about this bug go

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-15 Thread goutam kodu
Thank you for letting us know on the same. We shall have the setup of this printer in our lab and have it reproduce. If its possible for you, can you provide us the same logs as asked in comment #12 for hpcups. Sorry for the inconvenience that you are getting from us. Best Regards, Goutam

[Bug 977457] Re: hplip in Ubuntu 12.04 beta 2, HP color laserjet 3600 prints wrong colors

2012-04-12 Thread goutam kodu
Thanks for the logs You are using the hpijs drivers again which has certain issues with it and it is getting deprecated. Recommend you to use hpcups drivers. Please launch the terminal and go to the directory hplip-3.12.2 (source folder) and run configuration ./configure - -prefix=/usr -

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-12 Thread goutam kodu
Thank you for the logs You are using hpijs driver. Recommend you to use hpcups drivers. Latest HPLIP 3.12.4 is released now and it has the auto installation support for ubuntu 12.04. Please download the file from http://hplipopensource.com/hplip-web/gethplip.html and install it by running

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-09 Thread goutam kodu
Xenophon, hp-plugin command shows that you have installed the plug-in files already. Are you getting plugin missing error ? Can you try deleting the print queue created for this printer in system-config-printer: and use hp-setup -g command to setup your printer and post me the terminal

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-09 Thread goutam kodu
and error_log.txt 6. In /tmp folder you will find files with name starting with hpcups like, hpcupsfilterc_1.bmp, hpcupsfilterk_1. bmp, hpcups_jobX.out. Can you please attach these files too. And also provide us the complete terminal output of hp-check -t command. Regards, Goutam kodu -- You

[Bug 977457] Re: hplip in Ubuntu 12.04 beta 2, HP color laserjet 3600 prints wrong colors

2012-04-09 Thread goutam kodu
, hpcupsfilterk_1. bmp, hpcups_jobX.out. Please attach these files too. Regards, Goutam Kodu ** Changed in: hplip Status: New = In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/977457

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2012-04-08 Thread goutam kodu
Hi Jobi Can you discribe your problem bit more and provide us the hp-check -t output Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/414689 Title: photosmart 7760 freezes when

[Bug 975972] Re: cupsRasterOpen failed error when printing vector graphics

2012-04-08 Thread goutam kodu
through hpcups filter. May be somebody form Inkscape team can look into this. Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/975972 Title: cupsRasterOpen failed error when printing

[Bug 790238] Re: [natty] Cannot set up fax print queue for hp1522nf

2012-04-03 Thread goutam kodu
Apologize for not looking into this issue at the earliest. We are working on the fax support for this device. We will get back on this very soon. Sorry for the inconvenience. Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 790238] Re: [natty] Cannot set up fax print queue for hp1522nf

2012-04-03 Thread goutam kodu
Try setting fax-type = 4 in /usr/share/hplip/data/models.dat file in the section [hp_laserjet_m1522nf_mfp] and try running command hp-setup to setup the fax queue and check if this option is working for you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 790238] Re: [natty] Cannot set up fax print queue for hp1522nf

2012-04-03 Thread goutam kodu
Yes we are going to correct this for the next hplip release. Sorry for the inconvenience caused. Thanks Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/790238 Title: [natty

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-02 Thread goutam kodu
Hi, We will have the auto installation support for ubuntu 12.04 in the next release of hplip which will be releasing very soon. Xenophon, Can you please run command sudo hp-plugin -i -g in terminal and post us its output here. Thanks Regards, Goutam -- You received this bug

[Bug 577721] Re: Ubuntu 10.04 can not detect Huawei E 1550 Modem

2010-05-12 Thread Goutam
I am attaching total 3 files according to your direction. Thanks. ** Attachment added: proc_version_signature.log http://launchpadlibrarian.net/48344224/proc_version_signature.log -- Ubuntu 10.04 can not detect Huawei E 1550 Modem https://bugs.launchpad.net/bugs/577721 You received this bug

[Bug 577721] Re: Ubuntu 10.04 can not detect Huawei E 1550 Modem

2010-05-12 Thread Goutam
another one ** Attachment added: uname-a.log http://launchpadlibrarian.net/48344306/uname-a.log -- Ubuntu 10.04 can not detect Huawei E 1550 Modem https://bugs.launchpad.net/bugs/577721 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 577721] Re: Ubuntu 10.04 can not detect Huawei E 1550 Modem

2010-05-12 Thread Goutam
and all the output commands ** Attachment added: ubuntu http://launchpadlibrarian.net/4835/ubuntu -- Ubuntu 10.04 can not detect Huawei E 1550 Modem https://bugs.launchpad.net/bugs/577721 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 577721] [NEW] Ubuntu 10.04 can not detect Huawei E 1550 Modem

2010-05-09 Thread Goutam
Public bug reported: I have just installed Ubuntu 10.04 in my HP 520 Laptop and it's working fine except one. I am using Huawei E 1550 Modem for my wireless internet connection but Ubuntu 10.04 cannot detect it. So, I cannot use internet now. What should I do now? I would be happy if anyone help

[Bug 273933] Re: thunderbird fails to email via smtp with message An error has occurred sending mail: SMTP server error. The server responded: Unknown command contact your administrator for assistanc

2008-11-04 Thread Goutam Roy
I am also facing the problem. I can receive emails but unable to send. It asked passwords one after another though I push smtp server number and password correctly. Please help. -- thunderbird fails to email via smtp with message An error has occurred sending mail: SMTP server error. The server