Re: [Bug 2058634] Re: scribus-doc puts docs in wrong place

[Ian Bruntlett]

Hi Mattia,

On Sat, 23 Mar 2024 at 21:30, Mattia Rizzolo <2058...@bugs.launchpad.net>
wrote:

> I see what's happening there... That's due to snap's containerization
> efforts, which blocks loading of files from /usr/share/scribus.  If you use
> any other non-snap browser it should just work.
>
>
> I don't use snaps, no, so I'm having no good ideas on how to fix that.  And
> ISTR I had a good reason to have the symlinks that way instead of
> installing in usr/share/doc amd symlinking on usr/share/scribus, but i
> could always try again, as that's likely the easier workaround to those
> blocks.
>

You might want to contact Oliver Grawert (o...@ubuntu.com) as he diagnosed
the snap issue. He might be able to give you some ideas.

BW,


Ian

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Re: [Bug 2058634] Re: scribus-doc puts docs in wrong place

[Ian Bruntlett]

Hi Mattia,

On Sat, 23 Mar 2024 at 20:30, Mattia Rizzolo <2058...@bugs.launchpad.net>
wrote:

> You are right that scribus needs them in what is the "wrong" location
> for the Debian policy, but I remember doing things so that it would work
> for both.
>
> The package ships everything in /usr/share/scribus/doc and then sets up
> symlinks from e.g. /usr/share/doc/scribus/de to ../../scribus/doc/de
> (i.e. /usr/share/scribus/doc/de).
>
> What is not working for you?
>

Well, Firefox (as a snap), for some reason or another, can't access the
files.

/usr/share/doc/scribus/en$ xdg-open index.html
Yields this error page in Firefox:




*File not foundFirefox can’t find the file at
/usr/share/doc/scribus/en/index.html.Check the file name for
capitalisation or other typing errors.Check to see if the file was
moved, renamed or deleted.*

/usr/share/scribus/doc/en$ xdg-open index.html
Yields this error page in Firefox:




*File not foundFirefox can’t find the file at
/usr/share/scribus/doc/en/index.html.Check the file name for
capitalisation or other typing errors.Check to see if the file was
moved, renamed or deleted.*
Is it possible that the snap system does not like the symlink approach?

Do you have Firefox installed as a snap? Do you have scribus-doc installed?
That way, you should be able to experience this problem, too.

BW,


Ian

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[Bug 2058634] [NEW] scribus-doc puts docs in wrong place

[Ian Bruntlett]

Public bug reported:

the issue is that scribus does not use a standard location for
its docs ... typically deb packages ship their docs in
/usr/share/doc/ while scribus ships them in
/usr/share//doc ...

This is important because the Firefox snap only has permissions to
access files in the standard location.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: scribus 1.5.8+dfsg-2
ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 21 10:32:17 2024
InstallationDate: Installed on 2020-08-07 (1321 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: scribus
UpgradeStatus: Upgraded to jammy on 2022-08-15 (584 days ago)

** Affects: scribus (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug jammy wayland-session

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[Bug 1963804] Re: nvidia on a HP Pavilion tx1000 laptop - corrupt graphics

[Ian Bruntlett]

This also happens on Ubuntu 22.04 beta (x86_64). I have a workaround
which appears to overcome the graphics corruption problems on this
system...

Using information gleaned from:-
https://linuxconfig.org/how-to-disable-blacklist-nouveau-nvidia-driver-on-ubuntu-20-04-focal-fossa-linux

I performed these commands:-
sudo bash -c "echo blacklist nouveau > 
/etc/modprobe.d/blacklist-nvidia-nouveau.conf"

sudo bash -c "echo options nouveau modeset=0 >>
/etc/modprobe.d/blacklist-nvidia-nouveau.conf"

And ensured that /etc/modprobe.d/blacklist-nvidia-nouveau.conf contained the 
right informaiton:-
cat /etc/modprobe.d/blacklist-nvidia-nouveau.conf

And the file should contain:-
blacklist nouveau
options nouveau modeset=0

Then this command is used to finish things off.
sudo update-initramfs -u

Then I rebooted and the graphics corruption appears to be eliminated.

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  nvidia on a HP Pavilion tx1000 laptop - corrupt graphics

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[Bug 1963804] [NEW] nvidia on a HP Pavilion tx1000 laptop - corrupt graphics

[Ian Bruntlett]

Public bug reported:

Screen gets corrupted.

The GNOME time at the top of the screen tends to get corrupted - it
looks like the graphics are being logically "OR"ed onto the existing
frame buffer.

On one occasion, the entire wallpaper was corrupted.

In other occasions, the system menu contents are partly corrupted.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xserver-xorg-video-nouveau 1:1.0.17-1build1
ProcVersionSignature: Ubuntu 5.15.0-18.18-generic 5.15.12
Uname: Linux 5.15.0-18-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu78
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar  6 11:38:13 2022
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus: bcmwl/6.30.223.271+bdcom, 5.15.0-18-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation C51 [GeForce Go 6150] [10de:0244] (rev a2) (prog-if 00 [VGA 
controller])
   Subsystem: Hewlett-Packard Company C51 [GeForce Go 6150] [103c:30bf]
InstallationDate: Installed on 2022-03-05 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220228)
MachineType: Hewlett-Packard HP Pavilion tx1000 (GT493EA#ABU)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-18-generic 
root=UUID=3e8eba22-2d30-448c-8101-365b0b24d856 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-nouveau
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/08/2007
dmi.bios.release: 15.19
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13A0
dmi.board.name: 30BF
dmi.board.vendor: Quanta
dmi.board.version: 69.27
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.ec.firmware.release: 105.39
dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.13A0:bd06/08/2007:br15.19:efr105.39:svnHewlett-Packard:pnHPPaviliontx1000(GT493EA#ABU):pvrRev1:rvnQuanta:rn30BF:rvr69.27:cvnQuanta:ct10:cvrN/A:sku:
dmi.product.family: 103C_5335KV
dmi.product.name: HP Pavilion tx1000 (GT493EA#ABU)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.109-2ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.3.5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.14-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200714-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1build1

** Affects: xserver-xorg-video-nouveau (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug jammy reproducible ubuntu wayland-session

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  nvidia on a HP Pavilion tx1000 laptop - corrupt graphics

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[Bug 1963804] Re: nvidia on a HP Pavilion tx1000 laptop - corrupt graphics

[Ian Bruntlett]

This is a screenshot of the wallpaper being corrupted (does not happen
often)

** Attachment added: "nouveau-with-corrupted-wallpaper.png"
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-nouveau/+bug/1963804/+attachment/5566292/+files/nouveau-with-corrupted-wallpaper.png

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  nvidia on a HP Pavilion tx1000 laptop - corrupt graphics

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[Bug 1963804] Re: nvidia on a HP Pavilion tx1000 laptop - corrupt graphics

[Ian Bruntlett]

This shows screen corruption where there are two mouse pointers.

** Attachment added: "nouveau-with-2-mouse-pointers.png"
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-nouveau/+bug/1963804/+attachment/5566291/+files/nouveau-with-2-mouse-pointers.png

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Re: [Bug 1940749] Re: Hardinfo 'storage' output not showing devices

[Ian Bruntlett]

Hi Tim,

On Sat, 21 Aug 2021 at 23:35, Timothy Brockway <1940...@bugs.launchpad.net>
wrote:

> I posted an update in the bug report which states the following:
> HardInfo is a small application that displays information about your
> hardware and operating system. Currently it knows about PCI, ISA PnP, USB,
> IDE, SCSI, Serial and parallel port devices. The Processor is Intel(R)
> Pentium(R) Gold 7505 @ 2.00GHz x 4 and the Storage device is an SSD, BC711
> NVMe SK hynix(128GB). I suspect hardinfo doesn't recognize the SSD and it
> doesn't like the extended flags in /proc/cpuinfo Otherwise hardinfo seems
> to function normally. Please let me know if anyone has an SSD that is being
> recognized and I will keep digging. Thank you
>

Well, my lenovo T420 laptop, from which hardinfo got the right storage
device info, has a 1TB SSD by Crucia that is working just fine.

Apart from the problems with hardinfo, is your computer working OK?

HTH,


Ian

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  Hardinfo 'storage' output not showing devices

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Re: [Bug 1940749] Re: Hardinfo 'storage' output not showing devices

[Ian Bruntlett]

Hi,

I tried this on my lenovo T420 laptop, running Ubuntu 20.04.3.

The flags entry in /proc/cpuinfo is 100 characters long.

I ran hardinfo (0.6-alpha) and checked the "Storage" pane and displayed
this (correct) info:-

-SCSI Disks-
ATA CT1000MX500SSD1
HL-DT-ST DVDRAM GT33N

HTH,


Ian

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  Hardinfo 'storage' output not showing devices

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[Bug 1899145] Re: Getting a repeating, white-noise like "tik tok" from speakers

[Ian Bruntlett]

TL;DR - This bug has been fixed.

Detail...
As of last Saturday (14th November 2020), this bug no longer happens with both 
Ubuntu 20.04.1 and 20.10. I also noticed that the sound was very much louder 
than expected from my system - reducing the volume fixed that OK. Tested sound 
by playing a music video in YouTube. There is the occasional crackle when 
booting or changing the volume but that is OK.

Ubuntu 20.04.1
Both kernels 5.4.0-53 and 5.4.0-54 were fine.

Ubuntu 20.10
Kernel 5.8.0-28, also fine.

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Title:
  Getting a repeating, white-noise like "tik tok" from speakers

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[Bug 1899145] Re: Getting a repeating, white-noise like "tik tok" from speakers

[Ian Bruntlett]

Have been regularly applying Software Updates with varying degrees of
success.

One thing I did see, once, which was interesting. The "Tick Tock" noise
happened at the same time that the volume indicator started changing
"quiet then loud".

Theory - there are two things changing the sound volume - one quiet, one
loud and the ticking noise is happening because of that. So, where does
the sound system do that, then? If that can be found, the bug can be
killed.

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  Getting a repeating, white-noise like "tik tok" from speakers

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[Bug 1899145] Re: Getting a repeating, white-noise like "tik tok" from speakers

[Ian Bruntlett]

I've been downloading and testing Ubuntu STRs (Short Term Releases) for
this bug.

Has the bug:-
20.10 (initial testing)
20.04 (initial testing)
19.10 (kernel 5.3.0-18)
19.04 (kernel 5.0.0-13)

Does not have the bug:-
18.10 (kernel 4.18.0-10)
18.04 (kernel 4.15.0-20)

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  Getting a repeating, white-noise like "tik tok" from speakers

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[Bug 1899145] [NEW] Getting a repeating, white-noise like "tik tok" from speakers

[Ian Bruntlett]

Public bug reported:

This bug appears on 20.04 and 20.10

I believe it is a kernel bug.

Currently reporting from Ubuntu 20.10 (beta), having updated packages.
Kernel is x86_64, 5.8.0-21

It can be mitigated by the echo command,namely:
echo -e "\a\a\a"

So I wrote a small shell script to do this:-
#!/usr/bin/env bash
while true
do
date
echo -e "\aShh..."
sleep 5
done

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-21-generic 5.8.0-21.22
ProcVersionSignature: Ubuntu 5.8.0-21.22-generic 5.8.13
Uname: Linux 5.8.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu49
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  thomas 1239 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct  9 10:45:13 2020
InstallationDate: Installed on 2020-10-09 (0 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Beta amd64 (20200930)
IwConfig:
 lono wireless extensions.
 
 enp63s0   no wireless extensions.
MachineType: Hewlett-Packard HP Compaq dc5700 Microtower
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-21-generic 
root=UUID=9853fe4c-53c3-4680-8919-1e3bd68539d4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-21-generic N/A
 linux-backports-modules-5.8.0-21-generic  N/A
 linux-firmware1.190
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/13/2007
dmi.bios.release: 2.4
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786E2 v02.04
dmi.board.name: 0A60h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786E2v02.04:bd04/13/2007:br2.4:svnHewlett-Packard:pnHPCompaqdc5700Microtower:pvr:rvnHewlett-Packard:rn0A60h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq dc5700 Microtower
dmi.product.sku: GE018ET#ABU
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Confirmed


** Tags: amd64 apport-bug groovy

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Re: [Bug 1813601] Re: tree and better recursive directory sizing

[Ian Bruntlett]

Hi,

On Wed, 30 Jan 2019 at 20:15, Prasanna V. Loganathar <
1813...@bugs.launchpad.net> wrote:

> ** Description changed:
>
>   Currently `tree -dh`/`tree -h` simply shows the size of the directory
>   nodes that tend to be 4K in a default ext4 installation with 4K block
>   sizes. While this is not very useful in terms of UX, it does however
>   have it's use by not spending a whole lot of IO on calculating recursive
>   sizes. However, in addition to the current mode, it would be great to
>   have an option, that recursively adds up the size of the its contents
>   and displays the total size of the directory (inclusive of all hidden
>   and dot files), instead of just the directory node size.
>
>   UPDATE: There's the "--du" option, that the upstream author was gracious
>   enough to point out to me. This is great and solves the problem in
>   theory.
>

OK, I opened up two terminal windows and was in my home directory in both
of them.

In one window I typed in
tree --du
And this gave a lot of output and a final figure.

In the other window I typed in
du -s
And this output the final figure with a dot at the end of the line.

Is this of use to you?

BW,


Ian

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Re: [Bug 1800368] Re: no shutdown, reboot, suspent because i changed cpu from tf 20 to turion 68 (Aspire 5516)

[Ian Bruntlett]

Hi All,

On Fri, 23 Nov 2018 at 18:35, Walter Lapchynski  wrote:

> If you can't install it, that's a completely different issue. What I'm
> seeing, though, is that you're having trouble installing ANY image,
> correct? Have you checked the hashes on the image?
>

PMFJI but if/when I have trouble installing ANY image, I run memtest86+ on
the problematical computer.

HTH,


Ian

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Title:
  no shutdown,reboot,suspent because i changed cpu from tf 20 to turion
  68 (Aspire 5516)

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Re: [Bug 1583471] Re: "Size" column is not shown

[Ian Bruntlett]

Hi,

On Mon, 22 Oct 2018 at 12:25, Dmitry <1583...@bugs.launchpad.net> wrote:

> Yes, the issue is still there. Probably Synaptic is obsolete and no one
> uses it anymore?
>
I use Synaptic a lot - particularly when I want to do something and I want
to try and find something that might do it . I am, however, beginning to
use the default Ubuntu programs for package management.

BW,


Ian

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  "Size" column is not shown

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

When I wrote:-
I installed python3-pyqt4, python-pyqt5

I should have wrote:-
I installed python3-pyqt4, python3-pyqt5

Also, my instructions for doing this in Ubuntu should have made clear that
you need to:-
* Be logged into Ubuntu
* Have connected the printer/scanner
* Waited for Ubuntu to do its setup (this will install the printer only)
* Then follow my instructions for setting up scanning

Oops.

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Title:
  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

Hi Srinivas,

It seems that release 18.04.1 of both Ubuntu and Lubuntu fixes this
problem, albeit with a bit of persistence, package installs, script
running, and rebooting.

The printer/scanner involved is an HP LaserJet M1132 MFP Printer/Scanner,
connected via USB cable.

Note:
I used these command lines to install the packages (yes, it is the long way
round - but I wanted to spot anomalies).
sudo apt install python3-pyqt4
sudo apt install python3-pyqt5

*lubuntu 18.04.1*
I experimented with this first, using an old Dell Dimension E520 Tower PC.
I went through with this process twice - yes, that was *two* installs of
the O.S.
I installed the O.S., a few other apps and then connected my printer.
1. Ran hp-setup. It requested that modules PyQt4 and PyQt5 be installed.
2. I installed python3-pyqt4, python-pyqt5 using the sudo apt install
command. Rebooted
3. Ran sudo hp-setup . It ran to completion
4.Ran "Simple Scan" from the GUI. Failed to find scanner
5. Rebooted again. Ran "Simple Scan". It worked!!

>
*ubuntu 18.04.1*
I also went through this process twice, on a lenovo ThinkPad T420.
Simply connecting the printer when logged in is enough to get printing
working - but *not* scanning.
1. I installed python3-pyqt4, python-pyqt5. Rebooted
2. Ran sudo hp-setup OK
3. Ran "Simple Scan" from the GUI. It worked!

Now it is important to note that the information above came from my
logbooks so there is a chance I've overlooked something.


Thank you for your help.


Ian

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Title:
  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

Hi Srinivas,






*I see two devices when you do "scanimage -L".See if you have two devices
even when you do "hp-setup".You can remove the below device using "hp-setup
-r" and see if scan works. device
`hpaio:ecthp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=0QH67JHFPR1a
"HPLaserJet Professional M1132 MFP" "HP LaserJet Professional M1132 MFP
USB0QH67JHFPR1a HPLIP" "MFG:Hewlett-Packard' is a
Hewlett-PackardHP_LaserJet_Professional_M1132_MFP all-in-one*
As asked, removed the one with underscores in its name. Got an error
message window:-
"Failed to scan. Unable to connect to scanner".



*Also you can try the below commands,$ cd /usr/lib$ sudo ln -s
libhpmud.so.0 libhpmud.so*
As asked, performed the above commands:-
ian@newton:~$ cd /usr/lib
ian@newton:/usr/lib$ ls -lhrt libhpmu*
-rwxr-xr-x 1 root root 403K Jun 10 18:38 libhpmud.so.0.0.6
lrwxrwxrwx 1 root root   17 Jun 10 18:38 libhpmud.so.0 -> libhpmud.so.0.0.6
lrwxrwxrwx 1 root root   17 Jun 10 18:38 libhpmud.so -> libhpmud.so.0.0.6
-rwxr-xr-x 1 root root  997 Jun 10 18:38 libhpmud.la
ian@newton:/usr/lib$ sudo ln -s libhpmud.so.0 libhpmud.so
[sudo] password for ian:
ln: failed to create symbolic link 'libhpmud.so': File exists
ian@newton:/usr/lib$

Printing still works, though.

HTH,


Ian
​


** Attachment added: "2018-07-04-creating-a-symlink.png"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5159750/+files/2018-07-04-creating-a-symlink.png

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Title:
  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

Hi srinivas,

As requested, I've run various commands and here are the results...

Are scanimage -L, xsane working?
For Eg: scanimage > image.pnm

I am no expert on xsane.

ian@newton:~$ scanimage -L
device
`hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=0QH67JHFPR1a'
is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one
device `hpaio:ect
hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=0QH67JHFPR1a "HP
LaserJet Professional M1132 MFP" "HP LaserJet Professional M1132 MFP USB
0QH67JHFPR1a HPLIP" "MFG:Hewlett-Packard' is a Hewlett-Packard
HP_LaserJet_Professional_M1132_MFP all-in-one

ian@newton:~$ scanimage > image.pnm
scanimage: open of device
hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=0QH67JHFPR1a
failed: Error during device I/O


Try "sane-find-scanner | grep -i hp" tool to see if it detects scanner.
Try "lsusb | grep -i hp"

ian@newton:~$ sane-find-scanner | grep -i hp
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x042a [HP
LaserJet Professional M1132 MFP]) at libusb:001:006

ian@newton:~$ lsusb | grep -i hp
ian@newton:~$


For hp-scan, pLease run "sudo hp-logcapture" command. It will collect all
the logs to a .zip file.
Kindly share the logs.

See attached file :)


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** Attachment added: "hplip_troubleshoot_logs.tar.gz"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5156699/+files/hplip_troubleshoot_logs.tar.gz

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Title:
  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

Hi srinivas,

[1] Do check the HPLIP driver version in '/etc/hp/hplip.conf' file
Here it is...
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.18.4


[2] Please confirm if it is same as the plugin version in the
'/var/lib/hp/hplip.state' file.
Here it is...
[plugin]
installed = 1
eula = 1
version = 3.18.4

HTH!


Ian

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Title:
  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

Hi srinivas,

On 6 June 2018 at 13:37, srinivas <1769...@bugs.launchpad.net> wrote:

> Did you install hplip-3.18.4-plugin.run?
> hplip-3.18.4-plugin.run is required for the scan to work.
>

Yes, I did. I reinstalled Ubuntu 18.04 and ran hplip-3.18.4-plugin.run
As is my wont, I took screenshots during the process and saved the
logfiles. I have attached those files to this message.

I did some detective work regarding the error message "Gtk-Message Failed
to load module canberra-gtk-module". It can be apparently fixed by
installing the package libcanberra-gtk-module

It _might_ be a good idea to add libcanberra-gtk-module to the list of
package dependencies. That might clear up one problem.

I am still learning Python and, as I learn more, I'll be better equipped to
try and help solve these problems.

BW,


Ian

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** Attachment added: "5-looking-for-references-to-canberra.png"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5151002/+files/5-looking-for-references-to-canberra.png

** Attachment added: "4-searching-for-canberra-gtk-module.png"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5151003/+files/4-searching-for-canberra-gtk-module.png

** Attachment added: "3-hp-scan-from-command-line-fails.png"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5151004/+files/3-hp-scan-from-command-line-fails.png

** Attachment added: "2-failure-to-scan.png"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5151005/+files/2-failure-to-scan.png

** Attachment added: "1-no-system-tray-detected.png"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5151006/+files/1-no-system-tray-detected.png

** Attachment added: "hplip-install_Sun-10-Jun-2018_18:24:21.log"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5151007/+files/hplip-install_Sun-10-Jun-2018_18%3A24%3A21.log

** Attachment added: "config.log"
   https://bugs.launchpad.net/bugs/1769501/+attachment/5151008/+files/config.log

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Title:
  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

Hi srinivas,

On 24 May 2018 at 06:14, srinivas <1769...@bugs.launchpad.net> wrote:

> Hi Ian ,
>
> Kill the process "hp-systray" if its still running.
> Delete the lock /home/ian/.hplip/hp-systray.lock.
> "rm /home/ian/.hplip/hp-systray.lock"
>
> Retry installing hplip-3.18.4.run
> "sh hplip-3.18.4.run"
>
Did that, no luck.

For Scan issue,
> Kindly install 3.18.4 plugin from site (https://developers.hp.com/hp-
> linux-imaging-and-printing/gethplip) and try to scan.
> Please get back if any issues.
>
Went to that page, was told that the current version is 3.18.5.

Trying to be helpful, I decided to wipe the hard drive and do a complete
reinstall of Ubuntu 3.18.5. Did that. Ran Software Updater to install any
Ubuntu updates that were pending.

Ran "sh hplip-3.18.5" and it didn't work. For more information I have
attached two log files and a screenshot.

By the way... I used to be a programmer and recently brushed up on my bash
skills and will be starting to learn Python this week. If there is anything
I can do to help, let me know.

BW,


Ian

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** Attachment added: "hplip-install_Mon-28-May-2018_19:27:12.log"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5145676/+files/hplip-install_Mon-28-May-2018_19%3A27%3A12.log

** Attachment added: "config.log"
   https://bugs.launchpad.net/bugs/1769501/+attachment/5145677/+files/config.log

** Attachment added: "hplip3.18.5-screenshot-unable-to-use-scanner.png"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5145678/+files/hplip3.18.5-screenshot-unable-to-use-scanner.png

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  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

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[Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

** Attachment added: "Screenshot-failed-to-open-device.png"
   
https://bugs.launchpad.net/bugs/1769501/+attachment/5141726/+files/Screenshot-failed-to-open-device.png

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Title:
  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

Hi srinivas,,

Did a complete re-install of Ubuntu 18.04 64-bit.

Followed your instructions.

It appears that Ubuntu 18.04 does not have a system tray. Whilst running
"hplip-3.18.4.run" I encountered these error messages:-

RE-STARTING HP_SYSTRAY
--

HP Linux Imaging and Printing System (ver. 3.18.4)
System Tray Status Service ver. 2.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Unable to lock /home/ian/.hplip/hp-systray.lock. Is hp-systray
already running?
ian@newton:~/Desktop$ error:  No system tray detected on this system.
Unable to start, exiting.

Printing works. Scanning fails with an error message - see attached
screenshot.

HTH,


Ian

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Re: [Bug 1769501] Re: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner

[Ian Bruntlett]

Hi srinivas,

Apologies for the delay in replying. It has been one of those weeks.

On 15 May 2018 at 16:01, srinivas <1769...@bugs.launchpad.net> wrote:

> May i know the hplip version you are using. We have to use 3.18.4 HPLIP
> version or greater version for Ubuntu 18.04.
>

According to Synaptic Package Manager, it is running hplip
3.17.10+repack0-5


> And to install please follow the below steps
> 1.Goto https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
> and download and install the latest driver and plugin for Ubuntu distro.
> 2.Do hp-setup to add device.
>

I managed to persuade the printer to work but not very well. Thank you for
the link. I have downloaded the .run file and will reinstall Ubuntu 18.04
and run hplip-3.18.4.run as instructed.

Will keep in touch.


Ian

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi Tom,

On 23 January 2018 at 19:02, tom  wrote:

> With my Ubuntu version 16.04 LTS i didn't have the problem, until recently!
> I suspect with an update from kernel 4.10.x to 4.13.x
> So I manually removed the kernel image and headers from version 4.13.x,
> thereby in fact downgrading again to the older kernel, fixing my problem.
> So this confirms the statement above that kernel 4.13 is a problematic one.
>

Ubuntu keeps more than one kernel on the hard drive. It defaults to using
the most current one.

You can choose which Linux kernel to boot from by using the GRUB menu on
booting.

To do that, switch your computer on, and, as soon as you see the
manufacturer's logo (i.e. the BIOS screen), press and hold down the
right-hand SHIFT key.

You should then see a menu with a title at the top that reads like "GNU
GRUB version" (etc). This is where you can do quite a few things. Use the
down arrow key to select "Advanced Options for Ubuntu". This takes you to a
screen where you choose a kernel to boot or choose to boot a particular
kernel in"recovery mode".

The command "uname -a" gives info on the current running kernel.

The command "lsb_release -a" gives distro-specific info.

HTH,


Ian

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Title:
  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi,

Tested two kernels this evening. Here are the summarised details...

Testing 21st November 2017

*Installs as kernel 4.12.0*
total 58M
-rw-rw-r-- 1 ian ian 936K Nov 21 20:08
linux-firmware-image-4.12.0_4.12.0-6_i386.deb
-rw-rw-r-- 1 ian ian  11M Nov 21 20:09
linux-headers-4.12.0_4.12.0-6_i386.deb
-rw-rw-r-- 1 ian ian  46M Nov 21 20:09 linux-image-4.12.0_4.12.0-6_i386.deb
This kernel has the graphics problem.


*Installs as kernel 4.12.0-rc3*
total 57M
-rw-rw-r-- 1 ian ian 936K Nov 21 20:10
linux-firmware-image-4.12.0-rc3_4.12.0-rc3-7_i386.deb
-rw-rw-r-- 1 ian ian  11M Nov 21 20:10
linux-headers-4.12.0-rc3_4.12.0-rc3-7_i386.deb
-rw-rw-r-- 1 ian ian  46M Nov 21 20:11
linux-image-4.12.0-rc3_4.12.0-rc3-7_i386.deb
This kernel hangs after displaying these two lines:-
Loading Linux 4.12-rc3 ...
Loading initial ramdisk ...

The (recovery mode) of the above kernel hangs as well
It displays these lines OK
Loading Linux 4.12-rc3 ...
Loading initial ramdisk ...
And then the kernel hangs, as before.

HTH,


Ian

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  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi,

On 14 November 2017 at 07:22, Kai-Heng Feng 
wrote:

> Sorry for the late reply, please try this kernel,
>
> http://people.canonical.com/~khfeng/lp1724639-2/


No problem. These are the files I downloaded:-
total 58M
-rw-rw-r-- 1 ian ian 936K Nov 15 18:37
linux-firmware-image-4.12.0_4.12.0-4_i386.deb
-rw-rw-r-- 1 ian ian  11M Nov 15 18:37
linux-headers-4.12.0_4.12.0-4_i386.deb
-rw-rw-r-- 1 ian ian  46M Nov 15 18:37 linux-image-4.12.0_4.12.0-4_i386.deb

To work out which kernel was being installed I did:-
dpkg-deb -c linux-image-4.12.0_4.12.0-4_i386.deb

Looks like kernel '4.12' is being installed.

Booted system with kernel 4.12. The graphics problem did _not_ occur.
Did uname -a. Got:-
Linux hawking 4.12.0 #4 SMP Fri Nov 10 04:04:10 EST 2017 i686 i686 i686
GNU/Linux

IDEA. Given that setting the GRUB environment variable
GRUB_GFXPAYLOAD_LINUX to text solves the problem, could this be happening:-
* That GRUB is doing something different with its handling of graphics
* That the Kernel's graphic driver is taking advantage of some graphics
mode setting that GRUB was doing before, but now no longer does?

HTH :)


Ian

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Title:
  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi,

Do you prefer being called Kal-Heng?

On 9 November 2017 at 06:28, Kai-Heng Feng 
wrote:

> Please try this kernel,
> http://people.canonical.com/~khfeng/lp1724639-1/
>
> 13 more kernels to test.
>

SUMMARY
=
I have tried the above kernel and the graphics bug does _not_ happen.
Looking forward to testing another kernel.

I am not familiar with Linux kernels and command line package handling
(dpkg) but I can get by with 1) helpful suggestions and 2) looking at
man/info pages.

Also: I am very keen to help you track down this bug.

DETAILS
===
These files were downloaded on my computer (turing):-

ian@turing:~/isos/khfeng/2017-11-09$ ls -lhrt
total 57M
-rw-rw-r-- 1 ian ian 936K Nov  9 11:12
linux-firmware-image-4.12.0_4.12.0-3_i386.deb
-rw-rw-r-- 1 ian ian  11M Nov  9 11:12
linux-headers-4.12.0_4.12.0-3_i386.deb
-rw-rw-r-- 1 ian ian  46M Nov  9 11:12 linux-image-4.12.0_4.12.0-3_i386.deb

Installed kernel on my Samsung NC10 Netbook (hawking) by copying the 3 debs
you provided and typing:-
dpkg -i *.deb

Modified my copy of /etc/default/grub to comment out this variable:-
#GRUB_GFXPAYLOAD_LINUX=text

Did: sudo update-grub

FIRST TEST
==
Rebooted. Went into the GRUB sub-menu, "Advanced options for Ubuntu" .
Selected kernel 4.12.0 from the list.
It booted with no graphics problems at all.
Did uname -a. Got Linux hawking 4.12.0 # 3 SMP Thu 9 05:53:31 UTC 2017 i686
i686 i686 GNU/Linux

SECOND TEST

Rebooted. Went for kernel 4.14.0-04140045-generic
The graphics problem reoccurred.

THIRD TEST
==
Did the first test again. No change - no graphics problem.


HTH,


Ian

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  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi Eugene,

On 1 November 2017 at 19:05, Eugene Romanenko <1724...@bugs.launchpad.net>
wrote:

> Ian, sorry, I mixed up apport with apparmor!
> "apparmor=0" kernel parameter
>
OK. Tried that. It fixed things.

Here comment about kernel 4.14
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1720219/comments/39

Thanks :)


Ian

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  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi Eugene,

On 1 November 2017 at 17:41, Eugene Romanenko <1724...@bugs.launchpad.net>
wrote:

> >From other bugs comments where users also tried 4.14 kernel, I noticed
> network problem is really apport issue. Boot kernel with apport=0
> cmdline option, and network should work.
>

Edited /etc/default/grub. Made apport=0 a default parameter. Booted kernel
4.14 .0-041400rc5-generic. Still no networking. Did a cat /proc/cmdline to
make sure the parameter was being passed to the kernel. It was.

Which kernel(s) are you using?

BW,


Ian

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  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi John,

On 1 November 2017 at 17:08, John Roe <1724...@bugs.launchpad.net>
wrote:

> Can someone help me out how to do this edit. As I have never edited a GRUB
> before.I'm not even sure what the GRUB is
> If I press e is this giving me the GRUB?
>

I had that problem as well :) I'll do my best to explain things. If I
over-explain things, I apologise, if I under-explain things, ask me to
clarify things.

The Linux kernel is the very core of Linux, it handles the hardware on
behalf of the programs we want to run.

GRUB is the "Grand Unified Bootloader" GRUB is a rather accomplished system
to handle booting things - typically a Linux kernel or memtest86+.
It can do many things and even has a built-in scripting language for
flexibility. The manual can be found here:-
https://www.gnu.org/software/grub/manual/grub/grub.html#Top

With lubuntu, GRUB is used to load a Linux kernel. If you want to see the
GRUB menu when booting your computer, switch it on and press both SHIFT
keys down and you should see a menu. With at least these two options:
* Ubuntu
* Advanced Options for Ubuntu

If you highlight the "Ubuntu" option and press 'e' you will see a GRUB
script specific to that kernel. Most of that stuff can be ignored. The line
beginning with the word linux is the interesting one - see
https://www.gnu.org/software/grub/manual/grub/grub.html#linux for full
details. Basically, you can edit that line to send information to the
kernel or tell it to do something differently. For instance, I've been
doing that recently to stop the arguments quiet and splash being passed to
the kernel

If you want to run a different kernel to the default on your system, select
"Advanced Options for Ubuntu", you will get a list of available kernels you
can run them as-is or you can highlight your preferred kernel and press 'e'
if you want to change the parameters passed to the kernel.


> Where do I insert the Line GRUB_GFXPAYLOAD_LINUX=text?
> Do I then Ctrl_x and go to terminal to do the sudo bit?
> Or should I be editing a file from the terminal?
>
Eugene has already answered that :)

HTH,


Ian

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  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi,

Sorry for the slow reply. I have been somewhat distracted by a physical
illness

As others have done, I set a GRUB variable with the line:-
GRUB_GFXPAYLOAD_LINUX=text

I also commented out the line that set the GRUB variable
GRUB_HIDDEN_TIMEOUT=0

With those changes in place,
1. Graphics problems disappear.
2. It is easier to choose a particular kernel at boot time

However, in last week's testing I noticed a few problems with other
kernels. I'll summarise my notes because I tested about 11 kernels.

The 4.14.-041400rc5-generic kernel doesn't have network access - both
ethernet and Wi-Fi don't work.

There was a temporary regression in 4.13.0-0413rc1-generic
and4.13.0-0413rc2-generic where the trackpad doesn't work.

HTH,


Ian

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  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

[Ian Bruntlett]

Hi Kai-Heng,

On 23 October 2017 at 08:02, Kai-Heng Feng 
wrote:

> Please try versions form 4.13-rc1 to 4.13-rc7.
>
> Find the first version that has this issue.
>
I'm new to this kernel thing.

I went to http://kernel.ubuntu.com/~kernel-ppa/mainline/ and found
v4.13-rc1/ 
through to v4.13-rc7/
 so downloaded
them.
There is no v4.13-rc5.

Testing on Monday, 23rd October 2017

Started off with these files in ~/isos/2017-10-17.1/upstream-kernel
-rw-rw-r-- 1 ian ian 48M Oct 23 10:13
linux-image-4.13.0-041300rc1-generic_4.13.0-041300rc1.201707151931_i386.deb
-rw-rw-r-- 1 ian ian 48M Oct 23 10:14
linux-image-4.13.0-041300rc2-generic_4.13.0-041300rc2.201707232231_i386.deb
-rw-rw-r-- 1 ian ian 48M Oct 23 10:14
linux-image-4.13.0-041300rc3-generic_4.13.0-041300rc3.201707301631_i386.deb
-rw-rw-r-- 1 ian ian 48M Oct 23 10:15
linux-image-4.13.0-041300rc4-generic_4.13.0-041300rc4.201708062231_i386.deb
-rw-rw-r-- 1 ian ian 48M Oct 23 10:56
linux-image-4.13.0-041300rc6-generic_4.13.0-041300rc6.201708201831_i386.deb
-rw-rw-r-- 1 ian ian 48M Oct 23 10:18
linux-image-4.13.0-041300rc7-generic_4.13.0-041300rc7.201708272131_i386.deb

TESTING 4.13-rc1
* Trackpad and USB Mouse - does not work
* Display - corrupted

TESTING 4.13-rc2
* Trackpad and USB Mouse - does not work
* Display - corrupted

TESTING 4.13-rc3
* Trackpad and USB Mouse - works
* Display - corrupted

TESTING 4.13-rc4
* Trackpad and USB Mouse - works
* Display - corrupted

TESTING 4.13-rc6
* Trackpad and USB Mouse - works
* Display - corrupted

TESTING 4.13-rc7
* Trackpad and USB Mouse - works
* Display - corrupted

Note: on occasion, Internet (Ethernet) access did not work. Due to poor
note-taking, I can't add more than that.
If it is important though, I can re-run the tests and carefully note if the
networking is OK or not.

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Re: [Bug 1724639] Re: Graphics problem - 80% of the Left hand side of screen solid black

[Ian Bruntlett]

Hi All,

Been doing some testing on my Samsung NC10 NetBook.

I can get the display to work OK if I do this:-
* Boot NetBook.
* As soon as Samsung BIOS logo shows, press and the power switch down till
it does a hard power down.
* Switch computer on. Boot messages appear as text, everything just works.

HTH,


Ian

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  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Graphics problem - 80% of the Left hand side of screen solid black

[Ian Bruntlett]

Hi All,


On 21 October 2017 at 19:38, Kai-Heng Feng 
wrote:

> The it's a regression.
>
> Please try v4.11 [1] and v4.12 [2].
>
> [1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.11/
> linux-image-4.11.0-041100-generic_4.11.0-041100.201705041534_i386.deb
> [2] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.12/
> linux-image-4.12.0-041200-generic_4.12.0-041200.201707022031_i386.deb


OK, I installed those versions. Did some testing. Here are the results for
kernels 4.11, 4.12, 4.13, 4.14:-

4.11 - display OK, Ethernet (Internet) OK
4.12 - display OK, Ethernet (Internet) OK
4.13 - display problem (80% of the left hand side of screen black with
smudges) occurs, Ethernet (Internet) OK
4.14 - *Very* occasionally the display works. Usually the display problem
(80% of the left hand side of screen black with smudges) occurs

Note: also saw on 4.14 that Internet(Ethernet does not work). The other
kernels (4.11,4.12,4.13) can see ethernet and internet OK.

HTH,


Ian

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  Bug in Kernel 4.13 : Intel Mobile Graphics 945 shows 80 % black screen

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Re: [Bug 1724639] Re: Graphics problem - 80% of the Left hand side of screen solid black

[Ian Bruntlett]

Hi Kal,

On 19 October 2017 at 18:17, Kai-Heng Feng 
wrote:

> Does this also happen to 64bit version?
>

The equipment being tested, a Samsung NC10 Netbook, is a 32-bit device, so
I am unable to test it on that.

For convenience, here are some hardware details:-
Intel Atom N270, 1.66GHz, 32-bit, 2GiB RAM, 149.05 GiB hard drive, no
optical drive, Ethernet and WiFi connections, lubuntu typically installed
via USB flashdrive

HTH

Ian

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  Graphics problem -  80% of the Left hand side of screen solid black

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[Bug 1724639] Re: Graphics problem - 80% of the Left hand side of screen solid black

[Ian Bruntlett]

As I mentioned earlier, when a screenshot is taken of the corrupted
screen, a perfect snapshot is produced, suggesting the frame buffer is
OK and the problem lies elsewhere.

** Attachment added: "screenshot-taken-does-not-match-view-on-screen.png"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1724639/+attachment/4975876/+files/screenshot-taken-does-not-match-view-on-screen.png

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Title:
  Graphics problem -  80% of the Left hand side of screen solid black

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Re: [Bug 1724639] Re: Graphics problem - 80% of the Left hand side of screen solid black

[Ian Bruntlett]

SUMMARY:-
Installed upscreen kernel, still got problems. See below for details:-


Did this on personal computer...

Downloaded these files:-

total 58M
-rw-rw-r-- 1 ian ian  11M Oct 19 12:18
linux-headers-4.14.0-041400rc5_4.14.0-041400rc5.201710152230_all.deb
-rw-rw-r-- 1 ian ian 657K Oct 19 12:18
linux-headers-4.14.0-041400rc5-generic_4.14.0-041400rc5.201710152230_i386.deb
-rw-rw-r-- 1 ian ian  48M Oct 19 12:19
linux-image-4.14.0-041400rc5-generic_4.14.0-041400rc5.201710152230_i386.deb

Put onto flash drive.

Did this on the Samsung NC10 NetBook (hostname "hawking") with the graphics
problem.

Copied into ~/usk folder on NetBook
Did a sudo dpkg -i *.deb
Rebooted.

Using this kernel:-
===
Linux hawking 4.14.0-041400rc5-generic #201710152230 SMP Mon Oct 16
02:43:31 UTC 2017 i686 i686 i686 GNU/Linux

When NetBook connected to an external monitor
=
It appears that, when the system is connected to an external monitor, the
graphics corruption doesn't happen. However, the login screen is black with
a mouse pointer. Typed password in blind - no luck. Did it a few times,
eventually managed to login.

On the external monitor, the display is perfect.
On the NetBook screen, it is almost perfect - the task bar at the bottom of
the screen is not present.

Note: with this kernel, the system can't see my Ethernet connection.

When NetBook only using built in screen
===
Boot screen left hand side 80% black with some smudges of text, remainder
20% of screen is black with the occasional part of a kernel message, later
in boot process is blue.
Login screen left hand side 80% black, remainder perfect
Typed password in blind.
Login screen left hand side 80% black, remainder perfect - even part of the
taskbar is visible.
Anomaly - when I do a screen shot by pressing the Print Screen key, when
viewed on my personal computer, the image is *perfect*. I'm no graphics
developer but it suggests to me the frame buffer is OK, so the problem is
something else.


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** Tags added: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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  Graphics problem -  80% of the Left hand side of screen solid black

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Re: [Bug 1724639] Re: Graphics problem - 80% of the Left hand side of screen solid black

[Ian Bruntlett]

Hi Joseph,

On 18 October 2017 at 19:47, Joseph Salisbury  wrote:

> Did this issue start happening after an update/upgrade?  Was there a
> prior kernel version where you were not having this particular problem?
>

I received an e-mail from qatrac...@stgraber.org with a subject of "A new
build of Lubuntu Alternate i386 is ready for testing!" - referring to
version: 20171017.1, with a link to  http://iso.qa.ubuntu.com/qatra
cker/milestones/383/builds/159145/testcases

This was downloaded by me:-
ian@turing:~/isos/2017-10-17.1$ md5sum artful-alternate-i386.iso
6beffce30b77f7c8105bde2c4e4d69b8  artful-alternate-i386.iso

I created install media by running Startup Disc Creator and the above
iso.

Booted my Samsung NC10 and installed the lubuntu 32-bit version. During
installation, everything was text mode and O.K. On booting into the system,
as soon as it switched from text mode to graphics mode, I experienced this
graphics corruption:-

Left  Hand Side  80% of screen black with a blue of white and some blue at
the top
Right Hand Side 20% of screen OK.

I'm exhausted. I'll do those further tests tomorrow evening.

BW,


Ian

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  Graphics problem -  80% of the Left hand side of screen solid black

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[Bug 1724639] Re: Graphics problem - 80% of the Left hand side of screen solid black

[Ian Bruntlett]

Here is a photo of the problem.

** Attachment added: "Here is a photo of the problem."
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1724639/+attachment/4975110/+files/Display-problem.JPG

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  Graphics problem -  80% of the Left hand side of screen solid black

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[Bug 1724639] [NEW] Graphics problem - 80% of the Left hand side of screen solid black

[Ian Bruntlett]

Public bug reported:

Installed O.S. on Samsung NC10. Display worked O.K. in text mode so the
install went smoothly. When the system is rebooted, however, switching
to graphics mode results in the below described screen corruption:-

Left  Hand Side 80% of screen black with a blue of white pixels and some blue 
lines at the top
Right Hand Side 20% of screen OK.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k4.13.0-16-generic.
AplayDevices:
  List of PLAYBACK Hardware Devices 
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.20.7-0ubuntu3
Architecture: i386
ArecordDevices:
  List of CAPTURE Hardware Devices 
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  ian 918 F pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf034 irq 25'
   Mixer name   : 'Realtek ALC272'
   Components   : 'HDA:10ec0272,144dca00,0011'
   Controls  : 25
   Simple ctrls  : 12
CurrentDesktop: LXDE
Date: Wed Oct 18 18:30:15 2017
HibernationDevice: RESUME=UUID=c54e130e-6625-4d96-ba75-4efaa6a9da75
InstallationDate: Installed on 2017-10-18 (0 days ago)
InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. NC10
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=d74a58ab-e96e-4531-a2eb-13f0d1610658 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-16-generic N/A
 linux-backports-modules-4.13.0-16-generic  N/A
 linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2009
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 07CA.M002.20090414.KTW
dmi.board.name: NC10
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvr07CA.M002.20090414.KTW:bd04/14/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnNC10:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNC10:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: NC10
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug artful i386

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Title:
  Graphics problem -  80% of the Left hand side of screen solid black

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[Bug 1656399] Re: Unable to unlock session after suspend using lightdm-gtk-greeter.

[Ian Bruntlett]

It happens to me, too.
==
Something (big) cropped up. When I returned to my NetBook, the screen had 
locked. Typed my password in. System then (visually) unlocked itself, paused 
briefly and then locked me back out again. You can test this more quickly by 
using the keyboard shortcut of CTRL+ALT+l

Naturally I thought I'd got the password wrong. Tried typing in the
password in upper case and it didn't do the above - it gave a red error
message, pretty much expected.

The only way I could get into a locked system again was to chose a
"Shutdown" menu option.

Played around with it for a bit. Managed to unlock the NetBook
successfully once - then it resumed its unhelpful behaviour.


And here are my system's details.
=
On 28 January 2017 at 02:55, Simon Quigley  wrote:

Lubuntu Zesty Zapus Alpha 2 (soon to be 17.04) has been released!

OK. Used your link and downloaded MD5SUMS and zesty-desktop-i386.iso. Ran 
md5sum and it checked out OK:-
1c3f420bb80754bc3b31eb479d77e3b5  zesty-desktop-i386.iso

Used Startup Disc Creator on a 4GB USB flash drive.

Hardware used to install iso on:

Samsung NC10 - hawking
Intel Atom N270, 1.66GHz, 32-bit, 2GiB RAM, 149.05 GiB hard drive, no optical 
drive, Ethernet and WiFi connections
Full details see here:- https://gist.github.com/21b61903871ee685fc79

Booted install media without Ethernet cable connected. Had to reboot
system after connecting Ethernet cable before it was happy to continue
the update. Opted for "Download updates while installing Lubuntu" and
"Install third-party software". Chose option to wipe hard drive and
install Lubuntu on top of it. Put in a hostname of "hawking" for this
NetBook. Installer said there was already another system on the network
called "hawking". Decided not to argue so named the system "hawking2".

Install completed successfully and asked for the (installation) storage
medium at a suitable time.

Rebooted system, logged in. The start/swift menu icon isn't present. Ran
Software Updater OK. Saw an email on lubuntu-devel complaining about
Firefox not working. On my NetBook, ran Firefox (version 50.1.0) ran
fine and I Googled "Hello World".

Normally I only use the "alternate" iso images and in the install I
repartition the hard drive manually. For some reason I did it a little
differently this time :)

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  Unable to unlock session after suspend using lightdm-gtk-greeter.

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Re: [Bug 1636005] Re: Writer does not perform spelling checking of documents

[Ian Bruntlett]

Using a DVD-R of Ubuntu 16.04 LTS 64-bit, I installed the operating system
on evesham tower PC.

Used LibreOffice Writer - spelling checking not working.
Ran Software Updater.
Used LibreOffice Writer - spelling checking not working.
Installed hunspell-en-gb
Used LibreOffice Writer - spelling checking now working.

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  Writer does not perform spelling checking of documents

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Re: [Bug 1636005] Re: Writer does not perform spelling checking of documents

[Ian Bruntlett]

Hi Alberto,

I have a spare iso of Ubuntu 16.04.1 and will install it on a system that,
as things turn out, needs a fresh install of 16.04.1

I did take a look at
http://cdimage.ubuntu.com/ubuntu/releases/16.04/release/ and it only lists
server images. Is that intentional?

Will keep you informed.


Ian

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Re: [Bug 1636005] Re: Writer does not perform spelling checking of documents

[Ian Bruntlett]

Hi Alberto,

On 23 October 2016 at 22:17, Alberto Salvia Novella 
wrote:

> If this bug was present on day one you started using Xenial, please set
> status back to "new".
>
Sorry, I can't remember.

BW,


Ian

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[Bug 1636005] Re: Writer does not perform spelling checking of documents

[Ian Bruntlett]

FIXED.

On the ubuntu-quality e-mail mailing list, "flocculant" suggested
installing the package "hunspell-en-gb". Now LibreOffice Writer, Calc,
Impress and Draw are all performing spelling checking.

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[Bug 1636005] [NEW] Writer does not perform spelling checking of documents

[Ian Bruntlett]

Public bug reported:

Not sure what caused this problem.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libreoffice-writer 1:5.1.4-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 23 19:38:10 2016
InstallationDate: Installed on 2016-04-28 (178 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: libreoffice (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug xenial

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[Bug 1632675] Re: Lubuntu's alternate installer: no kernel modules were found

[Ian Bruntlett]

Happened to me, too - on both 32-bit and 64-bit architectures:-

I used Startup Disc Creator on a 64-bit Ubuntu laptop to write the isos
to USB flash drives.

When installing lubuntu on either of the 2 systems detailed below, I got
a fatal error.

This is what I tested, 32-bit :-
md5sum yakkety-alternate-i386.iso 
812a19293dadd4bdb0c6cb3d02489535  yakkety-alternate-i386.iso

Hardware details:-
Dell Dimension 8400 - herschel (for 32-bit Lubuntu testing)
Intel Pentium 4, 3GHz, 32-bit, 512MiB RAM, 74.5GiB hard drive, DVD RW optical 
drive, Ethernet connection.

I got an error message during install - "Load installer components from
CD - No kernel modules were found... etc". I first tested the 32-bit
system and I eventually gave up when I got a red screen complaining
about not finding network interfaces".

This is what I tested, 64-bit :-
md5sum yakkety-alternate-amd64.iso 
e142cff24db65349ce5582ba41d56149  yakkety-alternate-amd64.iso

Hardware details:-
Dell Inspiron 530 - franklin (for 64-bit Lubuntu testing)
Intel Core 2 6600, 2.4GHz, 64-bit; 2GiB RAM, 466GiB hard drive, DVD RW optical 
drive, Ethernet connection
I got the same error message about no kernel modules so I gave up on that 
install.

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[Bug 1617777] Re: HPLIP applet does not show window when clicking on it

[Ian Bruntlett]

Been doing more testing today, using 32 and 64 bit images of Yakkety-Yak
20161008 iso.

(Note: the 32-bit system is definitely 32-bit, it is a Dell Dimension
8400, Intel Pentium 4)

Both the 32-bit and 64-bit systems are using the same version of these
packages (hplip, hplip-data, hplip-gui) - their version numbers are all
"3.16.7+repack0-1ubuntu-1

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Title:
  HPLIP applet does not show window when clicking on it

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[Bug 1623585] Re: Toolbar is blank

[Ian Bruntlett]

This bug happened for me, too. I couldn't find this particular bug
report so ended up creating a new report -
https://bugs.launchpad.net/ubuntu/+source/emacs-defaults/+bug/1617776

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  Toolbar is blank

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[Bug 1622313] Re: gparted does not recognize the iso9660 file system in cloned Ubuntu USB boot drives

[Ian Bruntlett]

It affects me, too.

And here are some details from me...

I am running Ubuntu 16.04.1 LTS, 64-bit.

For some time I have been using Startup Disc Creator to create Lubuntu
32-bit install media (on USB flash drives).

However, today (8th September 2016), when I was attempting to create a
Lubuntu 16.04.1 LTS desktop 32-bit install USB flash drive using Startup
Disc Creator (0.3.2), it would write the iso to the flash drive OK.
Except for one thing. The flash drive is not being recognised. To quote
GPartEd, "Unable to detect file system!".

Bit more: Whilst the resulting install media can install Lubuntu OK, you
just can't look at it with a File Manager or GPartEd.

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  gparted does not recognize the iso9660 file system in cloned Ubuntu
  USB boot drives

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[Bug 1617777] Re: HPLIP applet does not show window when clicking on it

[Ian Bruntlett]

Oops! Here are the related packages and version information, as provided
by Synaptic Package Manager.

hplip version 3.16.7+repack0-1
hplip-data version 3.16.7+repack0-1
hplip-gui version 3.16.7+repack0-1

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  HPLIP applet does not show window when clicking on it

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Re: [Bug 1617777] Re: hplip-gui does not show window

[Ian Bruntlett]

Hi Till,

On 29 August 2016 at 13:27, Till Kamppeter <1617...@bugs.launchpad.net>
wrote:

> I have simply marked the "Lubuntu next" task invalid now as I am also
> not able to remove it.
>
Thanks! :)

Glad its not just me that finds the Ubuntu websites a challenge!

BW,


Ian

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[Bug 1617776] Re: emacs row of icons does not appear

[Ian Bruntlett]

Hi Walter,

On 29 August 2016 at 00:14, Walter Lapchynski  wrote:

> Lubuntu next is for LXQt. Please reassign this to the hplip package in
> Ubuntu. If you would use the ubuntu-bug command to make bug reports, it
> would take care of this for you.
>
> ** Changed in: lubuntu-next
>Status: New => Incomplete
>
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> https://bugs.launchpad.net/bugs/1617776

I've used launchpad to change things. It is now assigned to "Ubuntu" and
"emacs-default" (I entered emacs but launchpad decided that emacs-default
was the better option)

BW,


Ian

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** Project changed: lubuntu-next => emacs-defaults (Ubuntu)

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[Bug 1617777] Re: hplip-gui does not show window

[Ian Bruntlett]

Hi Walter,

On 29 August 2016 at 00:15, Walter Lapchynski  wrote:

> Lubuntu next is for LXQt. Please reassign this to the hplip package in
> Ubuntu. If you would use the ubuntu-bug command to make bug reports, it
> would take care of this for you.
>
> ** Changed in: lubuntu-next
>Status: New => Incomplete
>
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> report.
> https://bugs.launchpad.net/bugs/161

 I've done that, noting that it is in the hplip package in Ubuntu.
However, I was unable to remove the report for "Lubuntu next". Any ideas?

BW,


Ian

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** Also affects: hplip (Ubuntu)
   Importance: Undecided
   Status: New

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[Bug 1616400] Re: Lubuntu's alternate i386 installer cannot connect to a network

[Ian Bruntlett]

This bug affects me, too.

The iso I tested was the 20160824 spin of 32-bit Lubuntu, here are the
details:-

Output from md5sum, running on the iso I installed with:-
675238603d60670aa681f34e3dfd1ad6  yakkety-alternate-i386.iso

I am using a Samsung NC10 Netbook (32-bit Intel Atom CPU, 2 GiB RAM,
320GB hard drive), further hardware details can be found here:-
https://gist.github.com/21b61903871ee685fc79

I managed to install the O.S. by selecting "Continue" on the red screen
complaining about not seeing network interfaces. However, after booting
the installed system, I was unable to access the Internet either by
cable or by Wi-Fi (however, the networking applet could see the Wi-Fi
networks nearby to me).

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  Lubuntu's alternate i386 installer cannot connect to a network

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

On 27 November 2015 at 18:10, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett, the issue you are reporting is an upstream one. Could you
> please report this problem following the instructions verbatim at
> https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate venue
> (TO: Daniel Vetter and Jani Nikula CC intel-gfx)?
>
Sent the gathered data to you and intel-gfx. Don't have e-mail addresses
for Daniel Vetter or Jani Nikula. Let me have them if you want me to pass
the report to them as well.


> Please provide a direct URL to your newly made report when it becomes
> available so that it may be tracked.
>
I'm not sure what you mean. Could you elaborate?


>
> Thank you for your understanding.
>
No problem.

BW,


Ian

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Title:
  8086:2772 Intermittent graphics corruption without nomodeset

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Re: [Bug 1514102] Re: 8086:2772 Intermittent graphics corruption without nomodeset

[Ian Bruntlett]

Hi Christopher,


On 29 November 2015 at 20:56, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett:
> >"Don't have e-mail addresses for Daniel Vetter or Jani Nikula. Let me
> have them if you want me to pass the report to them as well."
>
> To advise, their email, and advice to do so, was provided in
> https://wiki.ubuntu.com/Bugs/Upstream/kernel :
> "Please ensure you e-mail all maintainers of the driver in the TO: field,
> and CC the mailing list."
> "A list of all kernel drivers and their maintainers may be found here."
>
> http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/tree/MAINTAINERS

OK, done that.


> Also, please don't CC me on mailing list emails (instead post the
> upstream URL here as previously requested). Among many reasons, it gives
> the false impression that I'm going to swoop in and drop a code fix, I'm
> somehow a maintainer, or I advised you to do this (I advised sending TO
> maintainers CC list, not just e-mail the list).
>
What is the upstream URL? Where and how do you want me to send it?

BW,


Ian

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  8086:2772 Intermittent graphics corruption without nomodeset

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

On 26 November 2015 at 02:04, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett, to clarify
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514102/comments/37
> , was this tested to work without nomodeset?
>
Yes. In VGA mode (nomodeset present) the graphics were OK. Without it
(higher res mode), the graphics corruption occurred.

BW,


Ian

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

On 25 November 2015 at 18:10, Ian Bruntlett <ian.bruntl...@gmail.com>
wrote:

> IDEA: Will try running system with Firefox set _not_ to use graphical
> hardware acceleration.
>
Tried that. No luck - bug still present.

BA,


Ian

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  Intermittent graphics corruption

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

On 24 November 2015 at 11:11, Ian Bruntlett <ian.bruntl...@gmail.com>
wrote:

> There is one now available for 4.4-rc2.
>>
> Will get onto that when I have time.
>
OK.

Short story: bug still present.

Long story:

These kernel files were downloaded and installed...
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc2+cod1-wily/
total 56M
-rw-rw-r-- 1 contact contact   66 Nov 25 17:15 linux-4.4-rc2+cod1-wily.txt
-rw-rw-r-- 1 contact contact 745K Nov 25 17:13
linux-headers-4.4.0-040400rc2-generic_4.4.0-040400rc2.201511231054_amd64.deb
-rw-rw-r-- 1 contact contact  55M Nov 25 17:14
linux-image-4.4.0-040400rc2-generic_4.4.0-040400rc2.201511231054_amd64.deb

As ever, everything seemed OK when suddenly, when I was using the system in
Firefox, the screen became corrupted with junk and the mouse pointer
disappeared.

IDEA: Will try running system with Firefox set _not_ to use graphical
hardware acceleration.

BW,


Ian

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

On 24 November 2015 at 02:22, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett:
> >"1. Even with that kernel, graphics problems are still present."
>
> Which kernel version specifically?
>
This one:-
linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

Files from:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/


> >"2. Will keep an eye out for the .debs of the kernel you'd like me to
> test."
>
> There is one now available for 4.4-rc2.
>
Will get onto that when I have time.

BW,


Ian

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

Good news! An Intel graphics specific kernel arrived and I installed it. So
far, the graphics are working fine. However, I must point out that more
testing is required.

Here are the details of the files involved etc:-

linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

Files from:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/

This error message whilst running sudo dpkg -i *.deb
 Possible missing firmware /lib/firmware/i915/skl_guc_ver4.bin for module
i915

contact@aristotle:~/new-kernels$ ls
intel-drm--4.3.0-997-generic.txt
linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

contact@aristotle:~/new-kernels$ lsb_release -a
No LSB modules are available.
Distributor ID:Ubuntu
Description:Ubuntu 15.10
Release:15.10
Codename:wily

contact@aristotle:~/new-kernels$ uname -a
Linux aristotle 4.3.0-040300-generic #201511020949 SMP Mon Nov 2 14:50:44
UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
contact@aristotle:~/new-kernels$

BW,


Ian

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

On 23 November 2015 at 13:40, Ian Bruntlett <ian.bruntl...@gmail.com>
wrote:

> Hi Christopher,
>
> Good news! An Intel graphics specific kernel arrived and I installed it.
> So far, the graphics are working fine. However, I must point out that more
> testing is required.
>

1. Even with that kernel, graphics problems are still present.

2. Will keep an eye out for the .debs of the kernel you'd like me to
test.


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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

Spent a lot of today learning how to edit files using vim.

On 17 November 2015 at 03:08, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett, could you please test the latest mainline kernel
> (4.4-rc1) and advise to the results of both using and not using
> nomodeset?
>
I could not find the kernel deb packages. I've looked everywhere I could
think of including:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc1-wily/

What would you recommend?

Also, you previously asked me to try testing drm-intel-nightly and I have
the same problem - can't find .deb packages is here:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/current/

My weekend is clear so, when you pass on the info about the kernel deb
files, I should be able to get back to you a bit quicker :)

BW,


Ian

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Squeezed in a bit more work today...

1. Tried kernel 4.3.0 today (the one you recommended me a few e-mails ago)
with the "nomodeset" parameter and the graphics system went into 640x480
mode, couldn't change it from the desktop. However, the graphics _worked_ :)

2. Viewing menus in GRUB. Did this in /etc/default/grub:-
GRUB_TIMEOUT=-1
commented out GRUB_HIDDEN_TIMEOUT with a '#'
Now I can choose which kernel to boot from :)


Ian


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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

On 15 November 2015 at 22:52, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett, could you please undo your WORKAROUND, test drm-intel-
> nightly and advise to the results?
>
Apologies - the results I gave you were for without the workaround.

Does this mean you want me to test a kernel from here:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/current/

I'm a bit busy at the moment but I may have some results for you on
Wednesday night.

BW,

Ian

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  Intermittent graphics corruption

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

On 13 November 2015 at 00:56, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> While you are welcome to do that as a test (as the release and
> architecture are supported downstream via the L/Ubuntu Community), it
> wouldn't be recommended to use a i386 architecture going forward as it
> is deprecated upstream.
>
That's quite worrying as a fair number of my friends use 32 bit CPUs.
However, to be more accurate, they tend to be some kind of Pentium or Atom.
Will the 586 CPUs still be supported in future releases of  Lubuntu Linux?


> Despite this, Could you please test the latest upstream kernel available
> from the very top line at the top of the page from
> http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
> names are irrelevant for testing, and please do not test the daily
> folder)? Install instructions are available at
> https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
> additional upstream developers to examine the issue.
>
OK, done that.

Short story: Bug still present.

Long story:
To give you peace of mind, here are the details of the kernel I installed
and ran...

contact@aristotle:~$ uname -a
Linux aristotle 4.3.0-040300-generic #201511020949 SMP Mon Nov 2 14:50:44
UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

contact@aristotle:~$ lsb_release -a
No LSB modules are available.
Distributor ID:Ubuntu
Description:Ubuntu 15.10
Release:15.10
Codename:wily


And here is the info displayed when I installed the above 4.3.0-etc
kernel...
contact@aristotle:~$ cd new-kernels/
contact@aristotle:~/new-kernels$ ls
linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
contact@aristotle:~/new-kernels$ sudo dpkg -i *.deb
[sudo] password for contact:
Selecting previously unselected package linux-headers-4.3.0-040300-generic.
(Reading database ... 191898 files and directories currently installed.)
Preparing to unpack
linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb ...
Unpacking linux-headers-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
Selecting previously unselected package linux-image-4.3.0-040300-generic.
Preparing to unpack
linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb ...
Done.
Unpacking linux-image-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
dpkg: dependency problems prevent configuration of
linux-headers-4.3.0-040300-generic:
 linux-headers-4.3.0-040300-generic depends on linux-headers-4.3.0-040300;
however:
  Package linux-headers-4.3.0-040300 is not installed.

dpkg: error processing package linux-headers-4.3.0-040300-generic
(--install):
 dependency problems - leaving unconfigured
Setting up linux-image-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/initramfs-tools
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
update-initramfs: Generating /boot/initrd.img-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 4.3.0-040300-generic
/boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
Generating grub configuration file ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT
is set is no longer supported.
Found linux image: /boot/vmlinuz-4.3.0-040300-generic
Found initrd image: /boot/initrd.img-4.3.0-040300-generic
Found linux image: /boot/vmlinuz-4.2.0-18-generic
Found initrd image: /boot/initrd.img-4.2.0-18-generic
Found linux image: /boot/vmlinuz-4.2.0-16-generic
Found initrd image: /boot/initrd.img-4.2.0-16-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
done
Errors were encountered while processing:
 linux-headers-4.3.0-040300-generic
contact@aristotle:~/new-kernels$

Also, try as I might, I couldn't get a boot menu listing the different
kernels on boot up. Tried pressing left shift or right shift, to no avail.

HTH :)

Is there anything else I can do for you?

BW,


Ian

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Title:
  Intermittent graphics corruption

To 

Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi Christopher,

On 12 November 2015 at 12:27, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett, please provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>


*Here is what you asked for...*
contact@aristotle:~$ sudo dmidecode -s bios-version && sudo dmidecode -s
bios-release-date
[sudo] password for contact:
786D1 v01.61
07/01/2009
contact@aristotle:~$

BTW, the PC in question was originally running (32 bit) Windows XP. As we
are experiencing problem with graphics when running 64 bit software,
perhaps I should install Lubuntu 15.10 i386 and see if that works? Someone.
somewhere may be misusing pointers leading to junk on screen.

BW,


Ian

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

Hi,

To test this PC I reinstalled lubuntu 15.10 64-bit and used Synaptic
Package manager to install a few bits and pieces.

The PC is behaving much better now and graphics are OK.

Just in time to be given away to a friend who's PC's hard drives has failed
:)

BW,


Ian

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

On 11 November 2015 at 19:36, Ian Bruntlett <ian.bruntl...@gmail.com>
wrote:

> To test this PC I reinstalled lubuntu 15.10 64-bit and used Synaptic
> Package manager to install a few bits and pieces.
>
> The PC is behaving much better now and graphics are OK.
>
PC graphics are still misbehaving.

One day I will know enough about Linux to be able to debug graphics
drivers.

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Re: [Bug 1514102] Re: Intermittent graphics corruption

[Ian Bruntlett]

I'm a little busy at the moment but I've made time for this experiment.

On 8 November 2015 at 21:58, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett, as per
>
> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=499679=8=1093
> an update to your computer's buggy and outdated BIOS is available
> (1.61). If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?
>
Thank you for your patience.

I did this on "newton" computer.

And thank you for the link to the BIOS upgrade page...

There were 3 files listed for BIOS updates. I downloaded them all
1.  BIOS update
2. Processor microcode update
3. Business Desktop BIOS utilities

I opened the BIOS update (1) in Archive Manager, it was called sp4423.exe.
I tried to extract a file from a folder within the exe file. It failed with
an error. Tried again, extracting everything to a sub-directory. It worked.

Went to the BIOS CD sub-directory and burnt a CD-R with the contents of
7D1_0161.iso


I did this on HP Compaq dc 7600 PC (hostname : aristotle).

* Booted PC from the BIOS update CD-R
* Got into the BIOS and flashed the BIOS

Updated. Rebooted. Changed GRUB_CMDLINE_LINUX to "". Rebooted. Back into
nice graphics. All I need to do now is use the computer for a while and see
if the graphics horizontal line problems have been fixed.

BW,


Ian

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[Bug 1514102] Re: Intel Graphic chips bug(s)

[Ian Bruntlett]

apport information

** Tags added: apport-collected ubuntu

** Description changed:

  1. Original bug was where the graphics would normally work but every so
  often the screen would be corrupted with horizontal lines of junk.
  
  After much research I found a primitive fix for that:-
  * edit /etc/default/grub to add nomodeset to the GRUB_CMDLINE_LINUX
  * sudo update-grub
  * reboot
  
  2. Now the system will only allow VGA 640x480 graphics
  
  This is occurring on an Intel 829845G/GZ chipset
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Uname: Linux 4.2.0-17-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  CurrentDesktop: LXDE
  Date: Sat Nov  7 18:44:01 2015
  InstallationDate: Installed on 2015-11-07 (0 days ago)
  InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.19.1-0ubuntu4
+ Architecture: amd64
+ BootLog:
+  [* ] (1 of 2) A start job is running for... Screen to Quit 
(26s / no limit)
+ [  OK  ] Started Detect the available GPUs and deal with any 
system changes.
+   Starting Light Display Manager...
+ CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDesktop: LXDE
+ DistUpgraded: Fresh install
+ DistroCodename: wily
+ DistroRelease: Ubuntu 15.10
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes
+ GraphicsCard:
+  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 
02) (prog-if 00 [VGA controller])
+Subsystem: Hewlett-Packard Company Device [103c:3011]
+ InstallationDate: Installed on 2015-11-07 (1 days ago)
+ InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
+ Lsusb:
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Hewlett-Packard HP Compaq dc7600 Small Form Factor
+ Package: xorg 1:7.7+7ubuntu4
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic 
root=UUID=def848d7-a3ef-47d8-a73e-068a9b329f5b ro nomodeset quiet splash 
vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
+ Renderer: Software
+ Tags:  wily ubuntu
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 4.2.0-17-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/24/2006
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 786D1 v01.56
+ dmi.board.name: 09F8h
+ dmi.board.vendor: Hewlett-Packard
+ dmi.chassis.asset.tag: CZC6451M59
+ dmi.chassis.type: 4
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786D1v01.56:bd04/24/2006:svnHewlett-Packard:pnHPCompaqdc7600SmallFormFactor:pvr:rvnHewlett-Packard:rn09F8h:rvr:cvnHewlett-Packard:ct4:cvr:
+ dmi.product.name: HP Compaq dc7600 Small Form Factor
+ dmi.sys.vendor: Hewlett-Packard
+ version.compiz: compiz N/A
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.64-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
+ version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 
1:7.5.0+git20150819-0ubuntu1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20150808-0ubuntu4
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.11-1ubuntu3
+ xserver.bootTime: Sun Nov  8 14:24:35 2015
+ xserver.configfile: default
+ xserver.devices:
+  inputPower Button KEYBOARD, id 6
+  inputPower Button KEYBOARD, id 7
+  inputAT Translated Set 2 keyboard KEYBOARD, id 8
+  inputImPS/2 Generic Wheel Mouse MOUSE, id 9
+  inputHP WMI hotkeys   KEYBOARD, id 10
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+  
+ xserver.version: 2:1.17.2-1ubuntu9

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515142/+files/CurrentDmesg.txt

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  Intel Graphic chips bug(s)

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[Bug 1514102] xdpyinfo.txt

[Ian Bruntlett]

apport information

** Attachment added: "xdpyinfo.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515159/+files/xdpyinfo.txt

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[Bug 1514102] ProcEnviron.txt

[Ian Bruntlett]

apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515152/+files/ProcEnviron.txt

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[Bug 1514102] DpkgLog.txt

[Ian Bruntlett]

apport information

** Attachment added: "DpkgLog.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515144/+files/DpkgLog.txt

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[Bug 1514102] LightdmGreeterLogOld.txt

[Ian Bruntlett]

apport information

** Attachment added: "LightdmGreeterLogOld.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515148/+files/LightdmGreeterLogOld.txt

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[Bug 1514102] Xrandr.txt

[Ian Bruntlett]

apport information

** Attachment added: "Xrandr.txt"
   https://bugs.launchpad.net/bugs/1514102/+attachment/4515158/+files/Xrandr.txt

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[Bug 1514102] Lspci.txt

[Ian Bruntlett]

apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1514102/+attachment/4515150/+files/Lspci.txt

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[Bug 1514102] LightdmGreeterLog.txt

[Ian Bruntlett]

apport information

** Attachment added: "LightdmGreeterLog.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515147/+files/LightdmGreeterLog.txt

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[Bug 1514102] JournalErrors.txt

[Ian Bruntlett]

apport information

** Attachment added: "JournalErrors.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515145/+files/JournalErrors.txt

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[Bug 1514102] XorgLogOld.txt

[Ian Bruntlett]

apport information

** Attachment added: "XorgLogOld.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515157/+files/XorgLogOld.txt

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[Bug 1514102] Dependencies.txt

[Ian Bruntlett]

apport information

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515143/+files/Dependencies.txt

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[Bug 1514102] ProcInterrupts.txt

[Ian Bruntlett]

apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515153/+files/ProcInterrupts.txt

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[Bug 1514102] xserver.errors.txt

[Ian Bruntlett]

apport information

** Attachment added: "xserver.errors.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515160/+files/xserver.errors.txt

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[Bug 1514102] LightdmLog.txt

[Ian Bruntlett]

apport information

** Attachment added: "LightdmLog.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515149/+files/LightdmLog.txt

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[Bug 1514102] LightdmDisplayLog.txt

[Ian Bruntlett]

apport information

** Attachment added: "LightdmDisplayLog.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515146/+files/LightdmDisplayLog.txt

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[Bug 1514102] ProcCpuinfo.txt

[Ian Bruntlett]

apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515151/+files/ProcCpuinfo.txt

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[Bug 1514102] ProcModules.txt

[Ian Bruntlett]

apport information

** Attachment added: "ProcModules.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515154/+files/ProcModules.txt

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[Bug 1514102] XorgLog.txt

[Ian Bruntlett]

apport information

** Attachment added: "XorgLog.txt"
   
https://bugs.launchpad.net/bugs/1514102/+attachment/4515156/+files/XorgLog.txt

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[Bug 1514102] UdevDb.txt

[Ian Bruntlett]

apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1514102/+attachment/4515155/+files/UdevDb.txt

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Re: [Bug 1514102] Re: Intel Graphic chips bug(s)

[Ian Bruntlett]

Hi Christopher,

On 8 November 2015 at 13:52, Christopher M. Penalver <
christopher.m.penal...@gmail.com> wrote:

> Ian Bruntlett, thank you for reporting this and helping make Ubuntu
> better.
>
No problem. On occasion I get confused as to which web page to do things on
but the lubuntu mailing list there are people who help me. You see, I have
schizophrenia and sometimes get a little confused.


> Could you please run the following command from a terminal as it will
> automatically gather and attach updated debug information to this report:
> apport-collect -p xorg 1514102
>
I've checked this many times before running it. Would you be able to
confirm I got the number right?


> Please ensure you have the package xdiagnose installed, and that you
> click the Yes button for attaching additional debugging information.
>
Had to install a Python apport package as well.

BW,


Ian

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[Bug 1514102] [NEW] Intel Graphic chips bug(s)

[Ian Bruntlett]

Public bug reported:

1. Original bug was where the graphics would normally work but every so
often the screen would be corrupted with horizontal lines of junk.

After much research I found a primitive fix for that:-
* edit /etc/default/grub to add nomodeset to the GRUB_CMDLINE_LINUX
* sudo update-grub
* reboot

2. Now the system will only allow VGA 640x480 graphics

This is occurring on an Intel 829845G/GZ chipset

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CurrentDesktop: LXDE
Date: Sat Nov  7 18:44:01 2015
InstallationDate: Installed on 2015-11-07 (0 days ago)
InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug wily

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Re: [Bug 1385920] Re: System does not boot to a functional graphical display

[Ian Bruntlett]

Hi Walter,

Reproduced this bug on another Dell Optiplex GX50 (hostname: austen).

I suspect the best workaround would be to install lubuntu 14.04LTS. Will
verify that sometime this week.

BW,


Ian

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Re: [Bug 1385920] Re: System does not boot to a functional graphical display

[Ian Bruntlett]

Hi Walter,

See attached files. I've included output from lspci -vvnn (as requested)
and the output of dmesg as a special treat :)

BW,


Ian

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** Attachment added: lspci.txt
   https://bugs.launchpad.net/bugs/1385920/+attachment/4249359/+files/lspci.txt

** Attachment added: dmesg.txt
   https://bugs.launchpad.net/bugs/1385920/+attachment/4249360/+files/dmesg.txt

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Re: [Bug 1385920] Re: System does not boot to a functional graphical display

[Ian Bruntlett]

Hi Walter,

On 30 October 2014 18:36, Walter Lapchynski 1385...@bugs.launchpad.net
wrote:

 still, it would be good to find someone with similar hardware to confirm
 this. i've done some googling and i can't figure out what driver to use.
 this may be a real edge case.

I'll set aside more time to chase this down. Will keep you informed.

My key source of device driver help be:-
http://www.ubuntubuzz.com/2013/06/how-to-install-latest-intel-linux.html

Once I've got the GX50 working, I'll see about the GX60.

Today was busy. Installed lubuntu 14.04 on one of Contact's (
http://www.contactmorpeth.org.uk/) counsellor's Dell D620 laptop.

BW,


Ian

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Re: [Bug 1385920] Re: System does not boot to a functional graphical display

[Ian Bruntlett]

Hi Walter,

See attached tar file. I haven't had to use a floppy disk for a while. Had
to look up on Google how to mount a USB memory stick. Hope the files I've
given you are useful - I've put the key bits of info in a readme file in
the attached tar file.

BW,


Ian


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** Attachment added: bug_1385920.tar
   
https://bugs.launchpad.net/bugs/1385920/+attachment/4248472/+files/bug_1385920.tar

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Re: [Bug 1385920] Re: System does not boot to a functional graphical display

[Ian Bruntlett]

Hi Walter,

Have attached files. _usr_bin_Xorg.0.upload was 0 bytes long.

And here is the readme file that I created:-

Here is some information relevant to launchpad bug number is 1385920

These files are to do with tracking down the big white screen
problem exhibited with Ubuntu Linux 14.10.

Dramatis Personae:
* rutherford PC, a Dell Optiplex GX280. Used as my main PC and used for
most of my communications. Currently running Ubuntu 14.04LTS.
* vega PC. a Dell Optiplex GX50. The test system that exhibits this bug.
Spec: 1.3GHz Celeron, 512MB RAM, 20GB Hard disc, DVD-RW drive, Intel 810
chipset.

Because X Windows couldn't be run on vega PC, a graphical web browser could
not be used in conjunction with apport-collect. lynx was installed and
apport run a few times but I'm not certain the information got through.

For the other files requested by Walter - /var/log/Xorg etc, /var/crash
there were problems. Tried using my floppy drive but either my disks or
drive are faulty. Moved on to USB sticks. Had to mount a memory stick
manually in order to transfer the files from vega PC to rutherford PC.

ian@rutherford:~/get_crash$ ls -l
total 364
-rw-rw-r-- 1 ian ian   1018 Oct 29 20:05 readme_1385920.txt
-rw-r- 1 ian ian 350622 Oct 29 20:00 _usr_bin_Xorg.0.crash
-rw-rw-r-- 1 ian ian  0 Oct 29 20:00 _usr_bin_Xorg.0.upload
-rw-r--r-- 1 ian ian   7573 Oct 29 19:55 Xorg.0.log
-rw-r--r-- 1 ian ian   7573 Oct 29 19:55 Xorg.0.log.old
ian@rutherford:~/get_crash$

Ian Bruntlett - ian.bruntl...@gmail.com 29th October 2014

BW,


Ian

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** Attachment added: readme_1385920.txt
   
https://bugs.launchpad.net/bugs/1385920/+attachment/4248520/+files/readme_1385920.txt

** Attachment added: _usr_bin_Xorg.0.crash
   
https://bugs.launchpad.net/bugs/1385920/+attachment/4248521/+files/_usr_bin_Xorg.0.crash

** Attachment added: Xorg.0.log
   https://bugs.launchpad.net/bugs/1385920/+attachment/4248522/+files/Xorg.0.log

** Attachment added: Xorg.0.log.old
   
https://bugs.launchpad.net/bugs/1385920/+attachment/4248523/+files/Xorg.0.log.old

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https://bugs.launchpad.net/bugs/1385920

Title:
  System does not boot to a functional graphical display

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