[Bug 323505] Re: Terminal opens, then quickly closes

2009-01-31 Thread Michele Mangili
Hi! Thank you for providing the backtrace for Terminal. You wrote that you get a segmentation fault also when running gstreamer. Could you please attach a backtrace for the movie player, as well? Could you please attach a valgrind log for both programs as requested in my previous message? As

[Bug 323522] Re: Rhytmbox has no Audio Output

2009-01-31 Thread Michele Mangili
Hello! I was wondering whether this is a more general audio problem since you reported in bug #320063 that you were unable to hear any kind of sound from your pc. Could you please include the information requested from the Reporting Sound Bugs section of

[Bug 293496] Re: Text does not update

2009-02-01 Thread Michele Mangili
Hello Tal! Could you please test if replacing nvidia-glx-177 with nvidia-glx-173 (or nvidia-glx-180) solves your issue? Thank you for taking the time to report this bug and helping to make Ubuntu better. -- Text does not update https://bugs.launchpad.net/bugs/293496 You received this bug

[Bug 123549] Re: High Capacity SD Card not mounted on feisty (edgy regression)

2009-02-01 Thread Michele Mangili
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more

[Bug 323952] Re: Can't remove categories in applications menu

2009-02-01 Thread Michele Mangili
Hello Joseph! I've read your bug report, but I've a doubt. Which application are you using in order to edit the application menu? Thanks in advance. -- Can't remove categories in applications menu https://bugs.launchpad.net/bugs/323952 You received this bug notification because you are a

[Bug 323522] Re: Rhytmbox has no Audio Output

2009-02-01 Thread Michele Mangili
Hello! Well, the output of Alsa information script that you attached in this report is different from an usual one. So, could you please try to download that script once again, open a terminal and type sudo bash utils_alsa-info.sh? This script will generate a report and will output an URL, for

[Bug 323952] Re: Can't remove categories in applications menu

2009-02-01 Thread Michele Mangili
Hi! Thank you for your quick response. The program triggered when you right click the application menu and select 'edit menus' is alacarte. I've tried to reproduce your bug and I've noticed that the user interface of alcarte is quite strange. Try for example the following steps: 1) Click

[Bug 323952] Re: Can't remove categories in applications menu

2009-02-01 Thread Michele Mangili
Oops. I haven't read your second response before posting my previous (long) comment. I hope my message hasn't bored you too much! :P Bye! -- Can't remove categories in applications menu https://bugs.launchpad.net/bugs/323952 You received this bug notification because you are a member of Ubuntu

[Bug 323952] Re: Can't remove categories in applications menu

2009-02-01 Thread Michele Mangili
** Description changed: - Binary package hint: gnome-panel + Binary package hint: alacarte + + Updated description: + + In order to delete categories you have to select Applications in the + top left, then the categories appear _again_ in the middle column, and + then you can click them there

[Bug 323952] Re: [Whishlist] Improving the user-interface for removing categories in applications menu

2009-02-01 Thread Michele Mangili
** Summary changed: - Can't remove categories in applications menu + [Whishlist] Improving the user-interface for removing categories in applications menu -- [Whishlist] Improving the user-interface for removing categories in applications menu https://bugs.launchpad.net/bugs/323952 You

[Bug 323952] Re: [Wishlist] Improving the user-interface for removing categories in applications menu

2009-02-01 Thread Michele Mangili
** Summary changed: - [Whishlist] Improving the user-interface for removing categories in applications menu + [Wishlist] Improving the user-interface for removing categories in applications menu -- [Wishlist] Improving the user-interface for removing categories in applications menu

[Bug 323952] Re: [Wishlist] Improving the user-interface for removing categories in applications menu

2009-02-02 Thread Michele Mangili
Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: http://bugzilla.gnome.org/show_bug.cgi?id=570180 ** Bug watch added: GNOME Bug Tracker #570180 http://bugzilla.gnome.org/show_bug.cgi?id=570180 ** Also

[Bug 320063] Re: Ubuntu 9.04 Audio Problems

2009-02-02 Thread Michele Mangili
*** This bug is a duplicate of bug 323522 *** https://bugs.launchpad.net/bugs/323522 ** This bug has been marked a duplicate of bug 323522 Rhytmbox has no Audio Output -- Ubuntu 9.04 Audio Problems https://bugs.launchpad.net/bugs/320063 You received this bug notification because you are

[Bug 282739] Re: Changing Resolution in Monitor Resolution Settings has no effect

2009-02-02 Thread Michele Mangili
Thanks for your quick response! I wrote that your report seems related to bug #324115 because in that bug I've pointed out that gnome-display-properties not only change the theme but also works only once! After changing the screen resolution for the first time it doesn't work any more! Could you

[Bug 70317] Re: constant kernel errors about unknown multimedia keys

2009-02-02 Thread Michele Mangili
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 250793] Re: /etc/emacs/site-start.d/00debian-vars.el mysteriously went missing.

2009-02-02 Thread Michele Mangili
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 323522] Re: Rhytmbox has no Audio Output

2009-02-02 Thread Michele Mangili
Thank you, Gaetano! I'm going to move this bug report to alsa-lib package and mark this as confirmed since you have provided all the information requested for debugging sound problems! As you might probably have noticed, I've marked bug #320063 as a duplicate of this report since it seem that the

[Bug 210782] Re: wifi not working on Lenovo 3000 V100 nor does camera or finger scanner

2009-02-02 Thread Michele Mangili
Hello Payteer! I'm sorry for not having replied to your comment sooner than this! Some days ago I set the status of this bug report as Invalid because you hadn't replied neither to Leann Ogasawara's question nor to Diego Iastrubni's comment. So I thought that it was better to mark this report as

[Bug 323942] Re: only one appliction can play sound

2009-02-02 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested from the Reporting Sound Bugs section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments. **

[Bug 313438] Re: gnome-display-properties is very very buggy

2009-02-02 Thread Michele Mangili
Could you please give a look at bug #324115 ? Your report looks related to that problem! Thanks. -- gnome-display-properties is very very buggy https://bugs.launchpad.net/bugs/313438 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. --

[Bug 227983] Re: Logitech QuickCam Web don't work (and freeze the computer)

2009-02-02 Thread Michele Mangili
Hello! I apologize for the trivial comment... maybe this website could be useful for solving your problem: http://www.quickcamteam.net . Unfortunately I haven't found any information about your model. -- Logitech QuickCam Web don't work (and freeze the computer)

Re: [Bug 323952] Re: [Wishlist] Improving the user-interface for removing categories in applications menu

2009-02-02 Thread Michele Mangili
Martin Mai wrote: Thank you for sending this upstream, Michele. It was my pleasure! :) -- [Wishlist] Improving the user-interface for removing categories in applications menu https://bugs.launchpad.net/bugs/323952 You received this bug notification because you are a member of Ubuntu Bugs,

Re: [Bug 282739] Re: Changing Resolution in Monitor Resolution Settings has no effect

2009-02-02 Thread Michele Mangili
Richard Rickwood wrote: Is there a way to get some debug output from gnome-display-properties? Well, you can look at those pages: - https://wiki.ubuntu.com/DebuggingProcedures - http://live.gnome.org/Bugsquad/TriageGuide/ProductSpecificGuidelines -- Changing Resolution in Monitor Resolution

[Bug 324252] Re: I try to run Synaptic Package Manager, and it gives the following error: E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem. E: _cache-open(

2009-02-02 Thread Michele Mangili
Hello Shane! Could you please try to follow these steps: 1) Open a terminal (Applications-Accessories-Terminal) 2) Run this command: sudo dpkg --configure -a 3) Open Synaptic again. and tell me if it has solved your problem? Thank you for taking the time to report this issue and helping to

[Bug 323831] Re: openoffice can not preserve font size property.

2009-02-02 Thread Michele Mangili
Hello! Thank you for taking the time to report this issue and helping to make Ubuntu better! I was unable to reproduce this issue! I went through the following steps: 1) I have downloaded the file attached to this report. (five_fnc_and_choas_4.doc) 2) Opened this file with OpenOffice. 3)

[Bug 324115] Re: gnome-display-properties changes desktop theme

2009-02-02 Thread Michele Mangili
Hello! I've tried to reproduce your bug, and I've experienced the same problem! I've opened System-Preferences-Screen Resolution (gnome-display- properties) ; reduced my screen resolution and clicked Ok. The tool switched to the new resolution and, at the same time, it changed the theme, and

[Bug 293496] Re: Text does not update

2009-02-02 Thread Michele Mangili
Hello, Tal! Thanks for your answer! Can I mark this bug report as a duplicate of bug #269904 , since your problem is related to that report? In the meantime, feel free to test your system and check if everything works as expected! -- Text does not update https://bugs.launchpad.net/bugs/293496

[Bug 251351] Re: Firefox hangs while using HP website

2009-02-02 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. I've tried to reproduce this bug on Intrepid following your instructions, but it works great for me! I haven't experienced any

[Bug 282739] Re: Changing Resolution in Monitor Resolution Settings has no effect

2009-02-02 Thread Michele Mangili
Could you please give a look at bug #324115 ? Your report looks related to that problem! Thanks. -- Changing Resolution in Monitor Resolution Settings has no effect https://bugs.launchpad.net/bugs/282739 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 210782] Re: wifi not working on Lenovo 3000 V100 nor does camera or finger scanner

2009-02-03 Thread Michele Mangili
Hello Payteer. Regarding the fingerprint reader, I can see from bug #179923 that it seems to work fine! Instead the driver for your webcam is still under heavy development as you can see (bug #55567) . Since your problem has already been reported, I'm going to close this report. In case that the

[Bug 324252] Re: I try to run Synaptic Package Manager, and it gives the following error: E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem. E: _cache-open(

2009-02-03 Thread Michele Mangili
Hi Shane! Your bug has already been reported, it is bug #262451 . For this reason I should close this report. Could you please follow these steps? 1) Open a Terminal 2) Run this command: sudo dpkg --audit. It will output a message like this: The following packages are only half configured,

[Bug 323831] Re: openoffice can not preserve font size property.

2009-02-03 Thread Michele Mangili
You are welcome! This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box.

[Bug 324764] Re: could not upload a website

2009-02-03 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read How to report bugs effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd

[Bug 324783] Re: Brother USB Scanner is recognised but not working

2009-02-03 Thread Michele Mangili
Hello! I apologize for the inconvenience but I forgot to ask you the last log (which is probably the most useful!): please run command lsusb lsusb.log and attach the resulting file lsusb.log to this bug report. However I found that your problem has already been reported to Brother (see this

[Bug 248218] Re: Firefox 3 does not print the full content of a file, only the First page.

2009-02-03 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions: * Is this reproducible? * If so, what specific steps should we take to recreate this bug? * Which version of Firefox are you using? * Could you please attach an example file so that

[Bug 324842] Re: Desktop effects wont work on Intel Corporation 82810 (CGC) Chipset Graphics Controller

2009-02-03 Thread Michele Mangili
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but

[Bug 324836] Re: Alt-Tab window switcher fails with Main Menu open

2009-02-03 Thread Michele Mangili
Hello! Have you enabled compiz on your system? Thank you for taking the time to report this issue and helping to make Ubuntu better. -- Alt-Tab window switcher fails with Main Menu open https://bugs.launchpad.net/bugs/324836 You received this bug notification because you are a member of Ubuntu

[Bug 232417] Re: Scrambled Fonts in Firefox 3 and Gimp after TT Font Installation

2009-02-03 Thread Michele Mangili
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more

[Bug 256465] Re: HDD crashed and was not found

2009-02-03 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with Ubuntu 8.10 or 9.04? Thanks in advance. -- HDD crashed

[Bug 250699] Re: update errors

2009-02-03 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance. -- update

[Bug 249649] Re: Open office combo-boxes are illegible

2009-02-03 Thread Michele Mangili
Hello! I'm moving this report since it is not an issue of linux-restricted- modules . Anyway could you please try to reproduce this issue using the latest Ubuntu 8.10 or 9.04? Thanks in advance! ** Changed in: openoffice.org (Ubuntu) Sourcepackagename: linux-restricted-modules-2.6.24 =

[Bug 206028] Re: Hardy Heron Beta doesn't boot

2009-02-03 Thread Michele Mangili
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 106173] Re: freezes downloading dir

2009-02-03 Thread Michele Mangili
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 114491] Re: [apport] gftp-gtk crashed with SIGSEGV

2009-02-03 Thread Michele Mangili
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 324789] Re: Crashes when try to roll or see any whole list

2009-02-03 Thread Michele Mangili
Hello, Flavio! I don't understand whether you are experiencing crashes or just a display problem when you are using scrollbars. Could you please attach a screenshot so that we can understand what's happening? Thank you for taking the time to report this issue and helping to make Ubuntu better.

[Bug 324783] Re: Brother USB Scanner is recognised but not working

2009-02-03 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the

[Bug 324783] Re: Brother USB Scanner is recognised but not working

2009-02-03 Thread Michele Mangili
Hi! I'm going to close this report since it is a duplicate of bug #217571 . To solve your issue you can try to follow the instructions posted here: http://solutions.brother.com/linux/sol/printer/linux/linux_faq.html#9 , additionally any further discussion regarding the bug should occur in the

Re: [Bug 324783] Re: Brother USB Scanner is recognised but not working

2009-02-03 Thread Michele Mangili
*** This bug is a duplicate of bug 217571 *** https://bugs.launchpad.net/bugs/217571 Barneyonfire wrote: I forgot to make this clear: The workaround by Brother didn't help, because the suggested changes were already done. That is what it looked like right from the start. # USB

[Bug 324783] Re: Brother USB Scanner is recognised but not working

2009-02-03 Thread Michele Mangili
*** This bug is a duplicate of bug 217571 *** https://bugs.launchpad.net/bugs/217571 ** This bug has been marked a duplicate of bug 217571 xsane only scans as root -- Brother USB Scanner is recognised but not working https://bugs.launchpad.net/bugs/324783 You received this bug

[Bug 322076] Re: package update-manager 1:0.93.35 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin

2009-02-03 Thread Michele Mangili
*** This bug is a duplicate of bug 320288 *** https://bugs.launchpad.net/bugs/320288 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #320288, so it is being marked as such. Please look

[Bug 320288] Re: package update-manager 1:0.93.35 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin

2009-02-03 Thread Michele Mangili
** Tags added: hardy2intrepid -- package update-manager 1:0.93.35 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin/dpkg returned an

[Bug 320288] Re: package update-manager 1:0.93.35 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin

2009-02-03 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 311438] Re: package update-manager 1:0.93.34 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg exited unexpectedly

2009-02-03 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 315694] Re: package update-manager 1:0.87.30 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /tmp/tmpExfjCH/backports/usr/bin/dpkg returned an error code (1)

2009-02-03 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Tags added: dapper2hardy **

Re: [Bug 324836] Re: Alt-Tab window switcher fails with Main Menu open

2009-02-03 Thread Michele Mangili
w1zard wrote: Hi I'm fairly sure I haven't, as it's low-end laptop and would probably drive the performance down too much. Is there an easy way to check? The easiest way I know is running ps aux|grep compiz.real and check if compiz.real is running. Anyway I've tried to reproduce this issue

[Bug 248218] Re: Firefox 3 does not print the full content of a file, only the First page.

2009-02-03 Thread Michele Mangili
Hi George, I've just searched firefox bugzilla and it seems that the problem you are facing has already been reported by other users! See for example the following pages: https://bugzilla.mozilla.org/show_bug.cgi?id=440605 https://bugzilla.mozilla.org/show_bug.cgi?id=360995

[Bug 320288] Re: package update-manager 1:0.93.35 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin

2009-02-04 Thread Michele Mangili
I'm moving this bug report because the user is experiencing a dpkg error when processing openoffice.org . Errors were encountered while processing: openoffice.org-core openoffice.org-common openoffice.org-writer openoffice.org-calc openoffice.org-draw openoffice.org-impress

[Bug 315694] Re: package update-manager 1:0.87.30 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /tmp/tmpExfjCH/backports/usr/bin/dpkg returned an error code (1)

2009-02-04 Thread Michele Mangili
I'm moving this report since it seems that this is an error of dpkg while processing linux-ubuntu-modules-2.6.24 . Errors were encountered while processing: linux-image-2.6.24-23-386 linux-image-2.6.24-23-generic linux-ubuntu-modules-2.6.24-23-386 linux-ubuntu-modules-2.6.24-23-generic

[Bug 320630] Re: upgrade from 7.1 to 8.04LTS

2009-02-04 Thread Michele Mangili
Hello Dave! It seems that file '/var/log/dist-upgrade/term.log' is missing from your bug report. Could you please attach that file? In case it is not available, could you please attach file '/var/log/apt/term.log' (please compress it)? Thank you for taking the time to report this issue and

[Bug 320222] Re: _cache-open() failed, please report.

2009-02-04 Thread Michele Mangili
Hello! Thank you for taking the time to report this issue and helping to make Ubuntu better! This problem doesn't directly belong to update-manager, but it seems to be a more general dpkg issue. I've found a comment in bug #323894 posted by Michael Vogt who wrote that such a kind of problems can

[Bug 319372] Re: message about the unavailabillity of the changes list is worded wrongly

2009-02-04 Thread Michele Mangili
Hi! I have tried to reproduce your issue but I was unable. I did the following steps: - downgraded uft to version 0.23.2 - launched update-manger and I was able to read the changelog. Is this bug reproducible? Thank you for reporting this issue and helping to make Ubuntu better. ** Changed

[Bug 324789] Re: Refresh problem, when using scrollbars

2009-02-04 Thread Michele Mangili
Hi Flavio! I've seen you picture and understood your issue. I've also changed the title of this report since you are not experiencing crashes but facing a display problem. Are you using compiz? Open a terminal an run ps aux|grep compiz.real to understand if you are using it. Thank you! **

[Bug 318469] Re: Update manager cant handle proxy authentication with dots in login name [8.10]

2009-02-04 Thread Michele Mangili
Hello Pradeep. Does synaptic work when you are using your login and you install a new package? I was wondering whether this is an issue of update-manager only or synaptic as well. Thank you for taking the time to report this issue and helping to make Ubuntu better. ** Changed in: update-manager

Re: [Bug 324789] Re: Refresh problem, when using scrollbars

2009-02-04 Thread Michele Mangili
Flavio wrote: Hi Michele, I'm using the compiz. Well, looking at this file captura_de_tela-fla...@flavio: ~.png, I'd say that you are not using compiz. In fact, if you were using it, you would see something similar to the following output: michele 6066 1.3 1.2 296840 52248 ?SL

[Bug 317535] Re: [jaunty] update-manager doesn't honor hold flag for packages

2009-02-04 Thread Michele Mangili
Hi Bogdan! I've tried to reproduce this issue using Ubuntu 8.10 and I could reproduce this problem. For this reason I'm going to mark this report as confirmed. I'm going to change the title since it is a wishlist bug and doesn't belong only to jaunty. Thank you for taking the time to report this

Re: [Bug 320222] Re: _cache-open() failed, please report.

2009-02-04 Thread Michele Mangili
Roger Binns wrote: My complaint is about the message appearing in the first place and why the whole package/update system doesn't just self heal instead of spitting out a message that only the geekiest can understand. I understand your complaint. I think that this issue doesn't belong to

[Bug 318469] Re: Update manager cant handle proxy authentication with dots in login name [8.10]

2009-02-04 Thread Michele Mangili
Thank you for your quick response. You wrote: May be you can have a look there and see if there is a problem there. I'm not a developer, I'm just triaging bug reports, so I think that I'd be unable to extract useful information by means of looking at those file! I just want to understand if

[Bug 322742] Re: package update-manager 1:0.93.34 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): installArchives() failed

2009-02-04 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 250699] Re: update errors

2009-02-05 Thread Michele Mangili
Thank you for your quick response. I'm going to close this bug report because it is not an issue for you any more. Feel free to open this report again in case that you experience this problem again! ** Changed in: ubuntu Status: Incomplete = Invalid -- update errors

[Bug 322152] Re: taskbar tab pulses unnecessarily

2009-02-05 Thread Michele Mangili
Hello Bryce! I've tried to reproduce your issue using Ubuntu 8.10 but update-manager worked as expected! I clicked the orange icon of update-manager and let it download and install some updates. While it was downloading and installing the new packages, the icon stayed grey. Does anybody else can

[Bug 322389] Re: package linux-image-2.6.27-11-generic 2.6.27-11.25 failed to install/upgrade: underprocess post-installation script gav felkod 1

2009-02-05 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 322821] Re: error could not calculate the upgrade

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read How to report bugs effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd

[Bug 322482] Re: distribution upgrade via update-manager fails over remote GDM

2009-02-05 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 323493] Re: distribution uprade

2009-02-05 Thread Michele Mangili
Hello christen! Could you please tell us if Kyle Cheung's suggestion has solved your issue? Thank you for taking the time to report this problem and helping to make Ubuntu better! ** Changed in: update-manager (Ubuntu) Status: New = Incomplete -- distribution uprade

[Bug 322871] Re: Download speed is not correctly displayed (wrong memory address for that variable ?)

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions: * Is this reproducible? * If so, what specific steps should we take to recreate this bug? This will help us to find and resolve the problem. ** Changed in: update-manager (Ubuntu)

[Bug 191004] Re: Could not verify integreity of upgrader programme. This application will now exit. Feisty to Gutsy upgrade

2009-02-05 Thread Michele Mangili
I'm closing this bug report since nobody has answered Jean-Baptiste Lallement's question. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and

[Bug 205225] Re: Upgrade from gutsy to hardy hangs

2009-02-05 Thread Michele Mangili
Hello, Philippe! Your problem doesn't seem related to this bug report. So I suggest you should file a new report to describe your problem! In the meantime I'm going to mark this report as Invalid because it lacks the information we need to investigate the problem, as described in the previous

[Bug 185122] Re: update manager cannot update while auto-update is occuring

2009-02-05 Thread Michele Mangili
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 315058] Re: upgrade to intrepid: KDE shows white screen

2009-02-05 Thread Michele Mangili
Hello Dirk! I've read the log and it seems that your problem with java-doc is related to bug: #85969 . In fact you got the following error: Setting up sun-java6-doc (6-10-0ubuntu2) ... This package is an installer package, it does not actually contain the JDK documentation. You will need to

[Bug 314215] Re: update-manager crashed with SIGSEGV in PyErr_SetFromErrno()

2009-02-05 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 313538] Re: [kde] upgrader crashed with CacheExceptionDpkgInterrupted

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please describe the specific steps or actions you took that caused you to encounter this problem? Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate

[Bug 312515] Re: confusing behavior regarding preferred version

2009-02-05 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 312515] Re: confusing behavior regarding preferred version

2009-02-05 Thread Michele Mangili
Anyway I'm going to change the title of this report since it is an improvement request of this software. ** Summary changed: - confusing behavior regarding preferred version + [wishlist] confusing behavior regarding preferred version -- [wishlist] confusing behavior regarding preferred version

[Bug 311441] Re: Initialization of update-manager fails

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? At the same time I think that

[Bug 311196] Re: [kde] upgrade tool crashed

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist- upgrade/' to this bug report as separate attachments? Thanks in advance. ** Changed in: update-manager (Ubuntu) Status: New = Incomplete ** Tags

[Bug 307890] Re: Update breaks sound, network, booting. Live CD works fine.

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist- upgrade/' to this bug report as separate attachments? Thanks in advance. ** Tags added: hardy2intrepid ** Changed in: update-manager (Ubuntu) Status:

[Bug 297286] Re: dist-upgrade reinstalls previously removed packages

2009-02-05 Thread Michele Mangili
Thank you for taking the time to make Ubuntu better. Since what you submitted is not really a bug, or a problem, but rather an idea to improve Ubuntu, you are invited to post your idea in Ubuntu Brainstorm at https://brainstorm.ubuntu.com/ where it can be discussed, voted by the community and

[Bug 295859] Re: Upgrade Manager crashes during upgrade from Kubuntu Hardy to Intrepid

2009-02-05 Thread Michele Mangili
** Tags added: hardy2intrepid -- Upgrade Manager crashes during upgrade from Kubuntu Hardy to Intrepid https://bugs.launchpad.net/bugs/295859 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list

[Bug 294057] Re: 8.10 cdrom upgrade either doesn't upgrade or doesn't use the CD-ROM

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist- upgrade/' to this bug report as separate attachments? Thanks in advance. ** Tags added: cdrom-upgrade ** Changed in: update-manager (Ubuntu) Status:

[Bug 291432] Re: update-manager via ssh: php.ini and sensors.conf dialogs not readable

2009-02-05 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 290723] Re: intrepid RC failed to install

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance. ** Changed

[Bug 280941] Re: update-manager partial upgrade should distinguish unmet dependencies from unused dependencies

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance. ** Changed

[Bug 315663] Re: [apport] package update-manager-core failed to install/upgrade:

2009-02-05 Thread Michele Mangili
Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist- upgrade/' to this bug report as separate attachments? Thanks in advance. ** Changed in: update-manager (Ubuntu) Status: New = Incomplete -- [apport]

[Bug 324640] Re: update-manager crash while updating

2009-02-05 Thread Michele Mangili
Hello Istvan! Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist- upgrade/' to this bug report as separate attachments? Thanks in advance. ** Changed in: update-manager (Ubuntu) Status: New =

[Bug 271969] Re: Error during update-Power Pc (HardyIntrepid)

2009-02-05 Thread Michele Mangili
** Tags added: hardy2intrepid -- Error during update-Power Pc (HardyIntrepid) https://bugs.launchpad.net/bugs/271969 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com

[Bug 254480] Re: Update-manager marks upgrades as completed even if they aren't

2009-02-05 Thread Michele Mangili
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: update-manager

[Bug 228415] Re: Update download speed is incredibly slow for connection

2009-02-05 Thread Michele Mangili
Hello! CybArc, could you please control if your problem is related to bug #322871 ? Thank you for reporting your issue and helping to make Ubuntu better! -- Update download speed is incredibly slow for connection https://bugs.launchpad.net/bugs/228415 You received this bug notification because

[Bug 183750] Re: update-manager connects to obsolete proxy

2009-02-05 Thread Michele Mangili
I'm moving this report since it seems that this bug belongs to synaptic, not update-manager. Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from

[Bug 321463] Re: update manager error processing dependencies

2009-02-05 Thread Michele Mangili
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 313517] Re: upgrade from kubuntu 8.04 to8.10 failed - network problem?

2009-02-05 Thread Michele Mangili
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

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