[Bug 1214148] Re: [Toshiba Portege Z935-ST4N03] Intel video: Display backlight cannot be changed

2014-03-11 Thread JenniferHodgdon
Thanks Carlos Reig!

Either I didn't see that last time I visited the Debugging page, or it
has been added recently.

Anyway, the solution in comment #25 worked for me.

So... it looks like something like this needs to get into Ubuntu by
default for this laptop. I have no idea how that would be accomplished,
but that is indeed the solution.

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  [Toshiba Portege Z935-ST4N03] Intel video: Display backlight cannot be
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[Bug 1214180] Re: [Toshiba Portege Z935-ST4N03] will not suspend again after suspend/resume

2014-03-04 Thread JenniferHodgdon
I am happy to report that in Ubuntu 13.10, running kernel
3.11.0-15-generic, this issue has gone away, presumably because the
changes in the upstream kernel I had been using for a while got into the
Ubuntu kernel that is currently installed. I had been running an
unsupported kernel for a while and hadn't tested, but today I booted
into 3.11.0-15-generic and it seems to be fine at least as far as this
issue goes.

Thanks!

(I do not appear to have permission to change the bug status, or I would
have changed it.)

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[Bug 1214148] Re: [Toshiba Portege Z935-ST4N03] Intel video: Display backlight cannot be changed

2014-03-04 Thread JenniferHodgdon
I was testing some other issues today and tested this one as well.

I am currrently running Ubuntu 13.10 Saucy with kernel 3.11.0-15-generic

I can confirm that this problem still exists:
- The fn F6/F7 hot keys for brightness show the light bulb and slider but have 
no effect on screen brightness
- As root, I can echo numbers into 
/sys/class/backlight/intel_backlight/brightness to change the screen brightness 
up and down

So it appears the disconnect is between the hotkeys and that file. When
I use the hotkeys, that file does not change. I'm assuming it should be
changing?

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[Bug 1257817] Re: 8086:0166 [Toshiba Portege Z935-ST4N03] cannot boot Ubuntu ISO image off USB stick

2014-02-03 Thread JenniferHodgdon
I don't see how this bug can be tested using this method. Can someone
please add the bug-stop-nagging tag? I do not think I have permission to
do that.

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Title:
  8086:0166 [Toshiba Portege Z935-ST4N03] cannot boot Ubuntu ISO image
  off USB stick

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2014-01-07 Thread JenniferHodgdon
Unfortunately, due to bug #1257817 I am unable to test Ubuntu ISO images, as of 
30 days ago anyway, because I cannot boot off a USB stick with an Ubuntu ISO 
image on it.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1257817

So, please let me know if there is something else you would like me to
test, or some other method you would like me to use for testing.

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Title:
  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214180] Re: [Toshiba Portege Z935-ST4N03] will not suspend again after suspend/resume

2013-12-04 Thread JenniferHodgdon
Good idea. I reported the boot issue at:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1257817

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  [Toshiba Portege Z935-ST4N03] will not suspend again after
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[Bug 1257817] [NEW] [Toshiba Portege Z935-ST4N03] cannot boot Ubuntu ISO image off USB stick

2013-12-04 Thread JenniferHodgdon
Public bug reported:

Somehow (and I cannot remember what was involved), after purchasing this laptop 
[Toshiba Portege Z935-ST4N03]
in June of 2013, I was able to install Ubuntu from a USB drive, and have set up 
a dual-boot system with Windows 8 and Ubuntu.

However, in testing of another bug
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1214180 I have been
asked a couple of times to download an Ubunto development ISO image,
boot into it, and see if the suspend-resume problem described there has
been fixed.

This machine does not have a CD/DVD drive, so I made a USB stick, but I
was unable to boot off the USB in August and again recently in December
of this year, and I was asked in that bug to report the booting problem
separately using the terminal ubuntu-bug linux command, so here I am.

Here are the details of my latest attempt:

a)  I downloaded the ISO from http://cdimage.ubuntu.com/daily-
live/current/ labeled

 trusty-desktop-amd64.iso 03-Dec-2013 07:49 884M Desktop image for
64-bit PC (AMD64) computers (standard download)

and used the Startup Disk Creator utility on my desktop machine (which
is running the 12.0-4 LTS version of Ubuntu currently) to create a
startup USB stick from it.

This is almost certainly the same Startup Disk Creator utility I used
when I originally set up my computer in June, but it is probably a
different USB stick.

b) Following the instructions on
https://help.ubuntu.com/community/UEFI
(because I do have UEFI on this computer), I also verified that I have Secure 
Boot disabled in the BIOS (that was already the case) and that RapidStart 
Technology is disabled (that was also already the case). And I set the BIOS to 
boot off USB first. I am booting in UEFI mode.

c) I then attempted to boot my Toshiba Portege laptop off that USB
stick. I have USB as first in boot order (and I also tried by hitting
F12 during bootup and manually selecting to boot off the USB stick) (and
I tried all 3 USB ports on the computer, just in case they behaved
differently, because I think one is USB-3 and the other two are USB-2).

In all cases, I got an error message that was too quick to see, and then
ended up at my normal hard disk (well, SSD disk) boot menu, where I
could boot normally (not off the USB in other words).

d) By filming the bootup sequence with my digital camera, I was able to
freeze the frame where the error message appeared and read it. I
attached a screen shot in that other issue, and I think the message says
(I'm not entirely sure about the first line, as it was a bit blurry):

Could not get fio for li-DevIceHandle: 2
Failed to find fs
Failed to load image
Failed to find fs
Failed to load image
Press any key to continue...

I will also attach the screen shot here.

e) I was able to use the USB stick to boot my desktop machine. It does
not use UEFI, but at least I was able to confirm that the USB stick is
bootable and works as a Live version of Ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-27-generic 3.8.0-27.40
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  jhodgdon   2208 F pulseaudio
CurrentDmesg:
 [9.616245] postgres (1483): /proc/1483/oom_adj is deprecated, please use 
/proc/1483/oom_score_adj instead.
 [9.960883] init: anacron main process (1384) killed by TERM signal
 [   11.475801] init: plymouth-stop pre-start process (1885) terminated with 
status 1
Date: Wed Dec  4 08:07:02 2013
HibernationDevice: RESUME=UUID=83309235-54d3-42b7-92d8-7fac594f6e68
InstallationDate: Installed on 2013-06-17 (169 days ago)
InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release amd64 (20130423.1)
MachineType: TOSHIBA PORTEGE Z935
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=set
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-27-generic 
root=UUID=cc61d39a-8b97-457b-88b2-710d49656f9f ro acpi_backlight=vendor
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-27-generic N/A
 linux-backports-modules-3.8.0-27-generic  N/A
 linux-firmware1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/04/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 6.70
dmi.board.asset.tag: 00
dmi.board.name: PORTEGE Z935
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 00
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion6.70:bd04/04/2013:svnTOSHIBA:pnPORTEGEZ935:pvrPT234U-07101X:rvnTOSHIBA:rnPORTEGEZ935:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE Z935
dmi.product.version: PT234U-07101X
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
 Importance: 

[Bug 1257817] Re: [Toshiba Portege Z935-ST4N03] cannot boot Ubuntu ISO image off USB stick

2013-12-04 Thread JenniferHodgdon
Back in August 20, I downloaded the daily build and had the same
problem. I think that would have been Saucy (pre-release). If you can
point me to other specific ISO images you'd like me to try, I'd be happy
to do so.

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   [Toshiba Portege Z935-ST4N03] cannot boot Ubuntu ISO image off USB
  stick

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[Bug 1214180] Re: [Toshiba Portege Z935-ST4N03] will not suspend again after suspend/resume

2013-12-03 Thread JenniferHodgdon
OK, I downloaded the ISO from http://cdimage.ubuntu.com/daily-
live/current/ labeled

 trusty-desktop-amd64.iso   03-Dec-2013 07:49  884M  Desktop
image for 64-bit PC (AMD64) computers (standard download)

and used the Startup Disk Creator utility on my desktop machine (which
is running the LTS version of Ubuntu currently) to create a startup USB
stick from it.

I then attempted to boot my Toshiba Portege laptop off that USB stick.

The same thing happened as in #5 though -- I hit f12 when booting, and
it looked like it was going to boot off the USB, but then I got a
message that flashed to the screen too fast to read, after which I was
at the main Grub menu and it booted off the hard disk after a few
seconds.

So I am unable to test the latest daily ISO build. Sorry. If you have
any suggestions for how to make my laptop boot off the USB, please let
me know.

As I said earlier, if you have just a kernel that I can try to install
to see if I can boot off that, I'd be happy to test that.

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  [Toshiba Portege Z935-ST4N03] will not suspend again after
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[Bug 1214180] Re: [Toshiba Portege Z935-ST4N03] will not suspend again after suspend/resume

2013-12-03 Thread JenniferHodgdon
A few more notes:

a) This USB stick does boot when I use it in my desktop machine. It just
doesn't boot in the Toshiba laptop.

b) I used a digital camera to record a video of the bootup, and was able
to see the error message. I have attached a screen shot from a freeze
frame (wow, that was harder than I thought it would be!). It's a bit
blurry, but it seems to say:

Could not get fio for li-DevIceHandle: 2
Failed to find fs
Failed to load image
Failed to find fs
Failed to load image
Press any key to continue...

I am not sure about that first line or what it all means, but it
wouldn't boot. Any ideas?

** Attachment added: Screen shot of error message when trying to boot from USB
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1214180/+attachment/3922340/+files/message.png

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[Bug 1214180] Re: [Toshiba Portege Z935-ST4N03] will not suspend again after suspend/resume

2013-12-03 Thread JenniferHodgdon
Oh, and I just tried it in the other two USB ports on the laptop. Same
result in all 3. (I believe that one of the ports is USB-3 and the other
are USB-2, so I thought it was possible that would make a difference.)

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[Bug 1214180] Re: [Toshiba Portege Z935-ST4N03] will not suspend again after suspend/resume

2013-12-02 Thread JenniferHodgdon
As I noted back in August, I am unable to boot this laptop from a USB
stick ISO image of Ubuntu. See comment #5. So I cannot easily test with
the new release to see if it will be fixed.

Do you have just a kernel that I can download and test with? I realize
it won't be a perfect test, but it might be better than nothing. As
noted in #5, I was able to suspend/resume using a main-line kernel back
in August.

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[Bug 1214180] Re: Toshiba Portege Z935-ST4N03 will not suspend again after suspend/resume

2013-08-20 Thread JenniferHodgdon
Can I ask here (sorry if inappropriate forum!) -- do you think it is
safe to just continue to use the kernel that I downloaded for general
purposes? I see that it was built for Saucy and I'm on Raring, but it
does appear (at first glance anyway) to work. Thoughts?

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  Toshiba Portege Z935-ST4N03 will not suspend again after
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[Bug 1214180] Re: Toshiba Portege Z935-ST4N03 will not suspend again after suspend/resume

2013-08-20 Thread JenniferHodgdon
I downloaded the AMD 64 ISO image from http://cdimage.ubuntu.com/daily-
live/current/ and used the Startup Disk Creator utility to make a
bootalbe USB stick. Then I hit F12 on bootup, went into setup, and made
sure the USB stick was first in the bootup order. Then I tried several
times to boot off the USB.

However, even though when I hit F12 to see the USB stick its identifier
is there in the list, my system is not booting off the USB stick. I keep
getting through to the regular hard disk Grub menu instead. There is
some error message flashing on the screen but it is too fast to read.

I also tried re-making the USB drive, this time making sure to erase the
disk first.

Following the instructions on
https://help.ubuntu.com/community/UEFI
(because I do have UEFI on this computer), I also verified that I have Secure 
Boot disabled in the BIOS (that was already the case) and that RapidStart 
Technology is disabled (that was also already the case).

So, I am not sure how to proceed with testing the latest mainline image.
Obviously, I don't want to reinstall the O/S on my computer. And it does
not have a CD/DVD rom drive, so I cannot try booting from that.

HOWEVER, I was able to boot from the mainstream kernel labeled
v3.11-rc6-saucy from the URL suggested above (AMD-64 version). I was
also going to try the 3.9 RC8 Raring kernel, but the .deb file I
downloaded (twice, just to be sure) would not install with dpkg -i
(message said ... is not a debian format archive). The specific kernel
I booted from says 3.22.0-031100rc6-generic.

And, when I booted from this kernel, I was able to suspend repeatedly.
So I would say this is fixed upstream.

I will try mark this bug accordingly after saving this comment. (not
sure if I can do both at the same time and I don't want to lose the
comment)

If bisecting to figure out which kernel it is first fixed in would help,
let me know and I would be happy to do so.

** Tags removed: needs-upstream-testing
** Tags added: kernel-fixed-upstream kernel-fixed-upstream-v3.11-rc6

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-20 Thread JenniferHodgdon
Additional information:

While debugging another issue on this same laptop
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1214180) I
installed and booted into the latest mainline kernel (labeled
v3.11-rc6-saucy, following instructions on
https://wiki.ubuntu.com/KernelMainlineBuilds

This kernel did **not** fix my brightness problems. Then again, it is
probably not a kernel bug so maybe this information is not helpful, but
I thought I'd post it just in case.

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Title:
  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
lspci output:

$ lspci
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller 
(rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family 
USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series 
Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation 82579V Gigabit Network 
Connection (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family 
USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family 
High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI 
Express Root Port 1 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI 
Express Root Port 3 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family 
USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 
04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA 
Controller [AHCI mode] (rev 04)
01:00.0 System peripheral: Ricoh Co Ltd PCIe SDXC/MMC Host Controller (rev 07)
02:00.0 Network controller: Intel Corporation Centrino Wireless-N 2230 (rev c4)

$ lspci -vvnn
00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM 
Controller [8086:0154] (rev 09)
Subsystem: Toshiba America Info Systems Device [1179:0001]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast TAbort- TAbort- 
MAbort+ SERR- PERR- INTx-
Latency: 0
Capabilities: access denied

00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core 
processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems Device [1179:0004]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast TAbort- TAbort- 
MAbort- SERR- PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 44
Region 0: Memory at e000 (64-bit, non-prefetchable) [size=4M]
Region 2: Memory at d000 (64-bit, prefetchable) [size=256M]
Region 4: I/O ports at 2000 [size=64]
Expansion ROM at unassigned [disabled]
Capabilities: access denied
Kernel driver in use: i915

00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset 
Family USB xHCI Host Controller [8086:1e31] (rev 04) (prog-if 30 [XHCI])
Subsystem: Toshiba America Info Systems Device [1179:0001]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium TAbort- 
TAbort- MAbort- SERR- PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 40
Region 0: Memory at e062 (64-bit, non-prefetchable) [size=64K]
Capabilities: access denied
Kernel driver in use: xhci_hcd

00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 Series 
Chipset Family MEI Controller #1 [8086:1e3a] (rev 04)
Subsystem: Toshiba America Info Systems Device [1179:0001]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast TAbort- TAbort- 
MAbort- SERR- PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 43
Region 0: Memory at e0634000 (64-bit, non-prefetchable) [size=16]
Capabilities: access denied
Kernel driver in use: mei

00:19.0 Ethernet controller [0200]: Intel Corporation 82579V Gigabit Network 
Connection [8086:1503] (rev 04)
Subsystem: Toshiba America Info Systems Device [1179:0002]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast TAbort- TAbort- 
MAbort- SERR- PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 41
Region 0: Memory at e060 (32-bit, non-prefetchable) [size=128K]
Region 1: Memory at e063b000 (32-bit, non-prefetchable) [size=4K]
Region 2: I/O ports at 2080 [disabled] [size=32]
Capabilities: access denied
Kernel driver in use: e1000e

00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset 
Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) (prog-if 20 [EHCI])
Subsystem: Toshiba America Info Systems Device [1179:0001]
Control: I/O- Mem+ 

[Bug 1214148] [NEW] Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
Public bug reported:

On my Toshiba Portege Z935-ST4N03 laptop, the display hotkeys and
display brightness settings do not work at all.

Symptoms:
1. When I use Fn F6 or Fn F7, I get a pop-up window that shows a light bulb and 
a slider, and the slider goes obediently up and down as I press F6/7. However, 
the brightness of the screen does not change as the slider indicator changes.
2. If I go into the Power Manager and set the display brightness to dim after a 
few seconds has passed, it doesn't dim.

So it seems to me that the hotkeys are being recognized as a method to
change the display brightness, but that the operating system is unable
to change the hardware's actual screen brightness... I don't think it's
a hotkey problem per se.

I read through https://wiki.ubuntu.com/Kernel/Debugging/Backlight and I
think I have the problem defined as:

Backlight control does not work, but there are entries in
/sys/class/backlight.

Although I do not seem to have the Brightness applet on my system (I am
running XFCE, so maybe that is why), but the Power Manager's brightness
control is definitely not working.

This is a recent install of Ubuntu, on a newly purchased laptop, so I
have no idea whether it was working in previous versions of Ubuntu,
kernels, etc. Sorry.

I used the ubuntu-bug utility to report this bug, so I am not sure
what else you need... but I am starting by attaching the Xorg log, and
will attach the lspci output and other information shortly. I am also
going to follow the rest of the debugging steps on the Backlight
debugging page and attach the output as separate comments on this
report.

$ lsb_release -rd
Description:Ubuntu 13.04
Release:13.04

$apt-cache policy xorg
xorg:
  Installed: 1:7.7+1ubuntu4
  Candidate: 1:7.7+1ubuntu4
  Version table:
 *** 1:7.7+1ubuntu4 0
500 http://us.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
Date: Mon Aug 19 14:01:34 2013
InstallationDate: Installed on 2013-06-17 (62 days ago)
InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release amd64 (20130423.1)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=set
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug backlight raring

** Attachment added: Xorg.0.log
   https://bugs.launchpad.net/bugs/1214148/+attachment/3778466/+files/Xorg.0.log

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
I am now following the steps on
https://wiki.ubuntu.com/Kernel/Debugging/Backlight

The first step was to reboot with default Linux parameters. I had been
using acpi-backlight=vendor. When I took that out and rebooted, the
symptoms changed: the hotkeys no longer make the slider on the pop-up
brightness widget go up and down. And they still also don't change the
screen brightness.

Anyway, I'll be attaching the files requested on that page for
debugging.

1. ls /sys/class/backlight  backlight


** Attachment added: backlight
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778478/+files/backlight

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
2. grep -r . /proc/acpi  acpi


** Attachment added: acpi
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778479/+files/acpi

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
4. acpixtract acpidump.txt

This produces 4 files, which I'll attach... I guess you have to do each
one as a separate comment.

** Attachment added: DSDT.dat
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778481/+files/DSDT.dat

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
** Attachment added: SSDT1.dat
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778482/+files/SSDT1.dat

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
** Attachment added: SSDT4.dat
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778498/+files/SSDT4.dat

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Title:
  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
5. iasl -d DSDT.dat

** Attachment added: DSDT.dsl
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778509/+files/DSDT.dsl

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
** Attachment added: SSDT3.dat
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778497/+files/SSDT3.dat

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
3. sudo acpidump -o acpidump.txt

** Attachment added: acpidump.txt
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778480/+files/acpidump.txt

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
** Attachment added: SSDT2.dat
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778491/+files/SSDT2.dat

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Title:
  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
9. sudo dmidecode  dmidecode.log


** Attachment added: dmidecode.log
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778519/+files/dmidecode.log

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
7. sudo fwts method  fwts_method

Again, the fwts_method file has pretty much anything in it. You might
want to update the instructions so that they say to clear out the
results.log file and attach this instead of redirecting output to
fwts/fwts_method for these two commands.

** Attachment added: results.log
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778517/+files/results.log

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
8. dmesg | grep 'ACPI: Video'  video


** Attachment added: video
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778518/+files/video

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
10. cat /proc/version  version

Linux version 3.8.0-27-generic (buildd@roseapple) (gcc version 4.7.3
(Ubuntu/Linaro 4.7.3-1ubuntu1) ) #40-Ubuntu SMP Tue Jul 9 00:17:05 UTC
2013

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
6. sudo fwts  fwts

Note: the fwts file has pretty much nothing in it. I'm assuming what's
wanted here is results.log.


** Attachment added: results.log
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778510/+files/results.log

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
14. As root, I tried

echo 8  /sys/class/backlight/intel_backlight/brightness

Voila! Finally it is doing something. This made the screen almost too
dim to see.

echo 1000  /sys/class/backlight/intel_backlight/brightness

This made the display usable again.


The next step involves rebooting again... I'll be back shortly.

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
11. Rebooted with acpi_backlight=vendor (which had been my usual boot
mode; symptoms noted in orginal report).

12. 
$ ls /sys/class/backlight  vendorbacklight

This reports:
intel_backlight
toshiba

13. As root:
ls -la /sys/class/backlight/intel_backlight/  lslabacklight 
(attached)

** Attachment added: lslabacklight
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1214148/+attachment/3778530/+files/lslabacklight

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214148] Re: Intel video: Display backlight cannot be changed on Toshiba Portege Z935

2013-08-19 Thread JenniferHodgdon
I have just rebooted with kernel parameter
video.use_bios_initial_backlight=0 and it does not behave differently
from the default boot parameters.

So... I think I've finished following all of the steps in
https://wiki.ubuntu.com/Kernel/Debugging/Backlight

- I don't have a Thinkpad.
- I checked and I am not using the thinkpad_acpi kernel module.

Let me know if there is anything else I can do to debug.

In particular, I would like to test a brightness applet as mentioned on
that page but I cannot located it. Any idea what package it would be in
or where I would find it?

** Package changed: xorg (Ubuntu) = xserver-xorg-video-intel (Ubuntu)

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  Intel video: Display backlight cannot be changed on Toshiba Portege
  Z935

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[Bug 1214180] [NEW] Toshiba Portege Z935-ST4N03 will not suspend again after suspend/resume

2013-08-19 Thread JenniferHodgdon
Public bug reported:

After suspending my Toshiba Portege Z935-ST4N03 laptop once and
resuming, I am unable to suspend the second time. When I attempt a
second suspend, the suspend does not complete.

I have tried to suspend via right-clicking on the Power Manager applet, and I 
also tried (as suggested at 
https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting):
sudo apt-get install checkbox
sudo bash /usr/share/checkbox/scripts/suspend_test --full

When running that script, the first time the computer suspended and
resumed itself, but the second time, the suspend didn't succeed. I
eventually hit the power off button and held it down until the computer
shut down, then rebooted. I got a crash report and attempted to report
an issue, but it didn't (as far as I can tell) actually send the data
anywhere, although I clicked Continue, so I am instead trying this
route.

I used the ubuntu-bug linux command to report this issue, so I am
assuming you will have some information... I will also attach the
results of lspci -vnvn

Further notes:
- This is a pretty new laptop so I have not previously installed a different 
working version of Ubuntu, so I cannot tell you when it stopped working or if 
it was ever working before, sorry!
- I will also try some steps from some of the kernel debugging pages and report 
back here.
- $ cat /proc/version_signature 
Ubuntu 3.8.0-27.40-generic 3.8.13.4

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-27-generic 3.8.0-27.40
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  jhodgdon   2187 F pulseaudio
Date: Mon Aug 19 16:08:14 2013
HibernationDevice: RESUME=UUID=83309235-54d3-42b7-92d8-7fac594f6e68
InstallationDate: Installed on 2013-06-17 (63 days ago)
InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release amd64 (20130423.1)
MachineType: TOSHIBA PORTEGE Z935
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=set
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-27-generic 
root=UUID=cc61d39a-8b97-457b-88b2-710d49656f9f ro acpi_backlight=vendor
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-27-generic N/A
 linux-backports-modules-3.8.0-27-generic  N/A
 linux-firmware1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/04/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 6.70
dmi.board.asset.tag: 00
dmi.board.name: PORTEGE Z935
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 00
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion6.70:bd04/04/2013:svnTOSHIBA:pnPORTEGEZ935:pvrPT234U-07101X:rvnTOSHIBA:rnPORTEGEZ935:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE Z935
dmi.product.version: PT234U-07101X
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug raring suspend

** Attachment added: lspci-vnvn.log
   
https://bugs.launchpad.net/bugs/1214180/+attachment/3778552/+files/lspci-vnvn.log

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  Toshiba Portege Z935-ST4N03 will not suspend again after
  suspend/resume

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[Bug 1214180] Re: Toshiba Portege Z935-ST4N03 will not suspend again after suspend/resume

2013-08-19 Thread JenniferHodgdon
I would just like to add that I followed the instructions on
https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume
in the section Suspending from text mode. 

Meaning that I booted with no_console_suspend, went into VT1, and did
sudo pm-suspend. The laptop suspended and resumed with no trouble. Then
I did it again, and just like suspending from the power manager, it
didn't successfully suspend. I had to hold down the power key to power
down, and then turn the computer back on to reboot.

I am unsure what else to try, so I'll wait patiently for input. I went to
https://wiki.ubuntu.com/DebuggingKernelSuspend
but that seems to be instructions for debugging the *resume*. I am having 
trouble getting it to suspend, so I wasn't sure if that would be useful.

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  Toshiba Portege Z935-ST4N03 will not suspend again after
  suspend/resume

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[Bug 1054407] Re: xfhelp4 is not installed

2013-06-18 Thread JenniferHodgdon
I got the message today xfhelp4 is not installed when clicking on the
Help button for the Mail Watcher xfce task bar plugin app, for a newly-
installed copy of Xubuntu, after adding the Mail Watcher to my task bar.

Then I tried apt-get install xfce4-utils. However, this didn't work. The
response said:

Package xfce4-utils is not available, but is referred to by another
package. [...] However, the following packages replace it:
xfce4-session:i386 xfce4-appfinder:i386 libxfce4ui-utils:i386
xfcd4-session xfce4-appfinder libxfce4ui-utils

It appears that this is actually an upstream XFCE bug: They've gotten rid of 
xfhelp4, and some of the panel apps are still referencing it. In support of 
this conclusion, I found two related bugs on their bugzilla (neither of which 
was for Mail Watcher, though one is for Screen Shooter, which is the panel 
app that was reported above):
https://bugzilla.xfce.org/show_bug.cgi?id=8847 [screen shooter app]
https://bugzilla.xfce.org/show_bug.cgi?id=8846 [power manager app]

I hesitate to report the Mail Watcher to XFCE because I'm not sure if
Xubuntu is running the latest version.

To reproduce this bug with Mail Watcher:
a) Right click on your XFCE toolbar, and choose Panel  Add New Items
b) Find Mail Watcher in the list. Click Add to add it to the panel.
c) Right click on the Mail Watcher app icon. Choose Properties.
d) Click the Help button in the bottom left.


** Bug watch added: Xfce Bugzilla #8847
   https://bugzilla.xfce.org/show_bug.cgi?id=8847

** Bug watch added: Xfce Bugzilla #8846
   https://bugzilla.xfce.org/show_bug.cgi?id=8846

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[Bug 1054407] Re: xfhelp4 is not installed

2013-06-18 Thread JenniferHodgdon
I decided to report the Mail Watcher issue to XFCE after all:
https://bugzilla.xfce.org/show_bug.cgi?id=10185

** Bug watch added: Xfce Bugzilla #10185
   https://bugzilla.xfce.org/show_bug.cgi?id=10185

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[Bug 1191887] [NEW] Xubuntu download page has misleading 32/64 bit information

2013-06-17 Thread JenniferHodgdon
Public bug reported:

When I go to the regular Ubuntu download page
http://www.ubuntu.com/download/desktop
it tells me that I need to get the 64-bit download if I am using UEFI firmware, 
and suggests 64-bit for newer machines. This is good information. 

However, when I go to the Xubuntu download page
http://xubuntu.org/getxubuntu/
it tells me I should usually get the 32-bit download, which is really not 
correct. 

And then if I click through to a mirror site, such as the U.S. site:
http://mirror.anl.gov/pub/ubuntu-iso/CDs-Xubuntu/13.04/release/
that page tells me I should download the 32-bit image unless I have an AMD 
64-bit processor, which is definitely not correct. I have an Intel 64-bit 
processor, not an AMD, so it made me think I should download the 32-bit image. 
But this is incorrect -- I need the 64-bit image.

So... I am filing this report to suggest that the Xubuntu download
documentation be changed so that it:

(a) suggests 64-bit for newer machines instead of implying it is only
for AMD 64-bit processors

(b) tells you that you need the 64-bit download if you are using UEFI.

I hope that I've filed this in the right place... I'm a major
contributor to the Drupal open-source project, but am less familiar with
the Ubuntu issue filing procedures. Apologies if this is not the right
place to file this suggestion.

** Affects: xubuntu-docs (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 875262] Re: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626+lfs/sqlite.so'

2011-11-07 Thread JenniferHodgdon
@davewalker: Thanks for posting your workaround in #9 and clarification
in #14.

I started getting this message in my cron log emails after upgrading from 11.04 
to 11.10 last week. The error was coming from the /etc/cron.d/php5 job. You can 
also see it in a terminal by running:
% php5
(that's probably the simplest reproduce).

So I did as you suggested (more or less), and my errors went away, and
I'm still able to use Drupal 7 with SQLite (which is why I had the
SQLite packages in the first place). A somewhat safer way to get rid of
this error message and not completely obliterate the sqlite.ini file
(which you could conceivably need for something):

cd /etc/php5/conf.d/
sudo mv sqlite.ini sqlite.NOTini

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[Bug 875262] Re: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626+lfs/sqlite.so'

2011-11-07 Thread JenniferHodgdon
@davewalker: Thanks for posting your workaround in #9 and clarification
in #14.

I started getting this message in my cron log emails after upgrading from 11.04 
to 11.10 last week. The error was coming from the /etc/cron.d/php5 job. You can 
also see it in a terminal by running:
% php5
(that's probably the simplest reproduce).

So I did as you suggested (more or less), and my errors went away, and
I'm still able to use Drupal 7 with SQLite (which is why I had the
SQLite packages in the first place). A somewhat safer way to get rid of
this error message and not completely obliterate the sqlite.ini file
(which you could conceivably need for something):

cd /etc/php5/conf.d/
sudo mv sqlite.ini sqlite.NOTini

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  PHP Startup: Unable to load dynamic library
  '/usr/lib/php5/20090626+lfs/sqlite.so'

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[Bug 305339] Re: Intrepid regression: Suspend from Gnome menu fails to resume on Twinhead H12Y clone laptop

2009-05-13 Thread JenniferHodgdon
Thanks, that is very good to know. If I still have this problem when I
upgrade to Jaunty (any day now), I'll try your solution. I've just been
living without sleep.

Incidentally, and I didn't apparently mention it above, with one of the
later kernel updates in Intrepid or something else I or another update
did, my ability to control-alt-f1 and then get back to Gnome with alt-f7
went away, and so I am unable to use my escape-to-terminal method of
suspending. Sigh. I have just had to turn the computer completely off
instead of suspending.

Anyway, I haven't yet tried your additional module turn-off, eldragon,
but I'll give it a try if Jaunty still has these suspend issues.

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[Bug 305339] Re: Intrepid regression: Suspend from Gnome menu fails to resume on Twinhead H12Y clone laptop

2009-02-19 Thread JenniferHodgdon
One more correlary.

There doesn't seem to be a hibernate option from the Gnome menu system
any more.

When I tried the /etc/acpi/hibernate.sh script from a terminal window
within Gnome, the machine did not hibernate to the point of turning off.
It partially turned off: the Gnome display went dark, and I was unable
to recover my Gnome session (or any Gnome session), but the computer was
still on. Eventually escaped to tt1 and did sudo halt, and then
rebooted, since alt-f7 just got me back to the dark screen, not Gnome.

I also tried sudo /etc/acpi/hibernate.sh from a TTY window. That worked
fine - the machine hibernated, and woke up fine.

So again, hibernate seems to have the same problem as sleep: it works OK
if run from the /etc/acpi scripts from a TTY console window, but not if
run from within Gnome.

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[Bug 305339] Re: Intrepid regression: Suspend from Gnome menu fails to resume on Twinhead H12Y clone laptop

2009-02-17 Thread JenniferHodgdon
I did some more playing around with this today. I'm now running the
2.6.27-11-generic kernel, and I have also tried 2.6.28 and 2.6.29-rc5
(the latter two compiled from kernel.org source). They all behave
similarly, but the testing reported here was with the 2.6.27-11-generic
kernel from Ubuntu.

Some things I've noticed:

a) The sleep.sh script is not working consistently for me lately, when
run from a terminal window inside Gnome. I can suspend (the computer
shuts down to its suspended state, and the blue LED blinks, so the
hardware must think it's asleep). But it often doesn't resume past the
blinking cursor (see description above). Sometimes it does boot up
again, but I get a Gnome login prompt and I've lost my previous Gnome
session, so that's not very good.

b) Using the Suspend menu items in the Gnome GUI consistently fails to
resume to a booted state at all, or sometimes I might get the blinking
cursur.

c) If I use control-alt-f1 to get to the tty1 console from Gnome, log in
at the console prompt, and run sleep.sh from there, I can consistently
sleep and resume.

c) After sleep/resume from tty1 console, I can use alt-f7 and get back
to my previous Gnome session (yeah!! It actually resumes! I have a work-
around!). Usually the network is not properly connected, but after
taking care of that, I can work as normal. (This is what I normally do
when I first boot up the computer after a shutdown, so it is not a
surprise -- I use a custom network config.)

So it seems as though the problem has to do with suspending from Gnome,
and resuming straight to Gnome. Does that tell anyone anything? Any
troubleshooting ideas?

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[Bug 305339] Re: Intrepid regression: Suspend from Gnome menu fails to resume on Twinhead H12Y clone laptop

2009-01-09 Thread JenniferHodgdon
Just a note: Today I built a 2.6.28 kernel from the kernel.org source,
and I'm still having the same sleep problems reported here.

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[Bug 305339] Re: Intrepid regression: Suspend from Gnome menu fails to resume on Twinhead H12Y clone laptop

2008-12-15 Thread JenniferHodgdon
I tried the command in the previous comment

dbus-send --system --print-reply --dest=org.freedesktop.Hal
/org/freedesktop/Hal/devices/computer
org.freedesktop.Hal.Device.SystemPowerManagement.Suspend int32:0

The result was the same as running from the Gnome menu: failure to
resume (as described in the bug description).

So I have changed the package to hal, on the advice of the previous
comment's poster.


** Changed in: hal (Ubuntu)
Sourcepackagename: gnome-power-manager = hal

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[Bug 305339] [NEW] Intrepid regression: Suspend fails to resume on Twinhead H12Y clone laptop

2008-12-04 Thread JenniferHodgdon
Public bug reported:

Binary package hint: acpi-support

I have an Everex StepNote 2053 T laptop (see below **) that doesn't
resume after a suspend in Ubuntu 8.10 Intrepid; worked fine in Hardy.

More details: I recently updated from Hardy to Intrepid, using the
Update functionality of the GUI-based package manager. I've since
updated to the latest package releases, and am running the
2.6.27-9-generic kernel at the moment (will attach more detailed system
info). I have the SDHCI and SDHCI-PCI modules blacklisted (see Bug
#187671), but other than that it's a fairly standard Intrepid install.
I'm apparently running version 0.114 of the acpi-support package.

When I boot into this kernel, the earlier 2.6.27-7-generic kernel, or a
2.6.27.7 kernel I compiled form kernel.org source, and I suspend the
laptop from the System / Shut Down menu item in Gnome, the laptop fails
to resume. Booting into an old 2.6.26 kernel I compiled myself from
kernel.org source, suspend/resume works. It also used to work fine in
Hardy using kernels supplied by Ubuntu (which were conveniently erased
when I upgraded to Intrepid) when I was still running Hardy.

What I'm seeing with the current kernels, after I suspend and then hit the 
space bar to try to resume, is a blinking cursor in the upper-left of the 
otherwise black laptop screen. In fact, before I added this line to my startup 
sequence
echo 3  /proc/sys/kernel/acpi_video_flags
I couldn't even see the cursor -- the screen was just black (I added this line 
to startup because a friend with a different laptop was seeing a black screen 
and this fixed his problem, but it didn't fix my problem, just made the cursor 
visible). The fan and drives start up and make noise, but the laptop isn't 
usable. 

I've tried control-alt-f1 (and other f-keys) and control-alt-backspace,
but they have no effect.

I will attach lspci output and some other system output, and do some
more debugging (I found debugging guides
https://wiki.ubuntu.com/DebuggingKernelSuspend and
http://ubuntuforums.org/showthread.php?p=3066404)... will report these
in separate comments, coming shortly, but I wanted to get the bug
reported first.

** Here is a list of laptops which are apparently all clones of this one:
 * Averatec 2460
 * Everex Stepnote SA2050
 * Everex Stepnote SA2050T
 * Everex StepNote SA2052T
 * Everex StepNote SA2053T
 * Philips Freevents x52
 * Philips Freevents x53
 * Philips Freevents x54
 * Philips Freevents x55
 * Philips Freevents x56
 * Twinhead H12Y

** Affects: acpi-support (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 305339] Re: Intrepid regression: Suspend fails to resume on Twinhead H12Y clone laptop

2008-12-04 Thread JenniferHodgdon

** Attachment added: Output of uname -a and lspci -vnvn
   http://launchpadlibrarian.net/20218591/uname.log

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[Bug 305339] Re: Intrepid regression: Suspend fails to resume on Twinhead H12Y clone laptop

2008-12-04 Thread JenniferHodgdon

** Attachment added: dmesg output (before suspend)
   http://launchpadlibrarian.net/20218597/dmesg.log

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[Bug 305339] Re: Intrepid regression: Suspend fails to resume on Twinhead H12Y clone laptop

2008-12-04 Thread JenniferHodgdon
OK, this is interesting. I was playing around with some of the debugging
suggestions on this page
http://ubuntuforums.org/showthread.php?p=3066404

I found that after a reboot (to make sure I had reset the system to its normal 
state), If I went to a terminal window and typed
   sudo /etc/acpi/sleep.sh force
everything worked fine. There were a few warnings on the screen (e.g. that 
/etc/network/run/ifstate file didn't exist, and a couple Function not 
supported lines, and on resume, module acpi_sbs not found), but everything 
resumed without any problems.

So it appears that the problem is with the Gnome menu item suspend,
rather than with the sleep.sh script.

If I can figure out how, I will change the package this is reported
against, but if I can't figure it out, can someone do that? I don't
think the problem is with ACPI if sleep.sh works, is it?  And it doesn't
look like any of the debugging things will be all that useful, because
all of them are debugging problems with sleep.sh and not with the
Suspend menu item in Gnome.

Anyway, I'm happy to run other tests, just add a comment and I'll see
what I can do.

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[Bug 305339] Re: Intrepid regression: Suspend fails to resume on Twinhead H12Y clone laptop

2008-12-04 Thread JenniferHodgdon
Changed package to gnome-power-manager because the sleep.sh script
works, but the Suspend command from System / Shutdown in Gnome menus
doesn't work.

** Changed in: gnome-power-manager (Ubuntu)
Sourcepackagename: acpi-support = gnome-power-manager

** Summary changed:

- Intrepid regression: Suspend fails to resume on Twinhead H12Y clone laptop
+ Intrepid regression: Suspend from Gnome menu fails to resume on Twinhead H12Y 
clone laptop

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[Bug 187671] Re: sdhci module hangs Everex StepNote 2053T

2008-10-19 Thread JenniferHodgdon
If you follow the instructions and get the latest Ubuntu installed,
everything works except the SDHCI card reader (currently -- even that
may shortly be fixed). So you will have a full X-Windows GUI, all kinds
of software, etc.

Here are instructions on how to install, using the Alternate install CD that 
you can download from Ubuntu:
   
https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/90271/comments/42

I have my Everex laptop set up with only Ubuntu on it, so I am not sure
about setting up a dual boot Windows/Ubuntu system or resizing NTFS
partitions. Good luck with that!

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[Bug 228020] Re: Sound playback doesn't work after suspend/restart in Hardy

2008-10-02 Thread JenniferHodgdon
*** This bug is a duplicate of bug 198218 ***
https://bugs.launchpad.net/bugs/198218

That's because it's on bug #223061 at
http://launchpadlibrarian.net/14054406/dbug.txt

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[Bug 228020] Re: Sound playback doesn't work after suspend/restart in Hardy

2008-07-29 Thread JenniferHodgdon
Yeah, I've tried volume, mute keys, etc. Nothing helps except the force-
reload described two comments above.

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[Bug 187671] Re: sdhci module hangs Everex StepNote 2053T

2008-07-29 Thread JenniferHodgdon
Someone just changed this bug's status to Fix Released. Could you
point me to the fix so I could test it? So far, there hasn't been a
solution that has worked on
http://bugzilla.kernel.org/show_bug.cgi?id=9905 , and that is the only
place it is being worked on that I'm aware of.

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[Bug 228020] Re: Sound playback doesn't work after suspend/restart in Hardy

2008-06-30 Thread JenniferHodgdon
The link from the previous comment is from a support thread about a
Thinkpad laptop. I have an Everex laptop, not a Thinkpad, but I did try
their suggestions. The relevant items:

a) use 
/etc/init.d/alsa-utils restart 
This didn't work on my laptop.

b) Mute the pcm volume and after that the master volume, the sound will
shows up again (the order is not important)

This didn't work on my laptop.

c) Switch the sound system from Autotdetect to ALSA in the
PreferencesSoundsDevices menu.

My laptop was already set up that way, so this didn't help.

d) Look at Bug #198218
One suggesion in there was ty try:
sudo /sbin/alsa force-reload

This did get sound running again. But it looks like it unloads and
reloads all ALSA-related modules, which also would kill everything using
sound. Fairly extreme, but it does work.

But should that be necessary?

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[Bug 223061] Re: upgraded to hardy heron from gutsy and now sound card does not work, no sound is being emmited

2008-06-12 Thread JenniferHodgdon
Doug - That reset command was aimed at people who had sound at startup,
but it went away after a suspend/wake cycle, which is really a separate
bug.

However, your bug is more serious, and actually corresponds to this bug
report. To help the Ubuntu folks check into it, you might want to attach
the aadebug script output for your machine, and say waht type of machine
you are using.

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[Bug 228020] Re: Sound playback doesn't work after suspend/restart in Hardy

2008-06-02 Thread JenniferHodgdon
On Bug #223061, someone asked me to try /etc/init.d/alsa-utils reset --
but thsi had no effect on my problem. Here's what I did:

1. Reboot
2. Play the ubuntu Sax.ogg example file (which came with Ubuntu) to verify 
that sound is working.
3. Suspend using the Gnome desktop menu item.
4. Restart by hitting the space bar.
5. Try to play the sound again -- no sound is coming out.
6. Issue sudo /etc/init.d/alsa-utils reset command. Screen says * Resetting 
ALSA... [OK]
7. Try playing the sound again -- no sound is coming out.

I hadn't noticed the above suggestion (maybe I didn't get the email?),
but I just also tried

sudo pulseaudio -k

I got a message saying:

E: main.c: Failed to kill daemon.

So I guess I am not using pulseaudio? I have no idea what pulseaudio is,
so unless it is being used by default, I probably wasn't using it.

Any other suggestions, I'd be glad to try...

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[Bug 223061] Re: upgraded to hardy heron from gutsy and now sound card does not work, no sound is being emmited

2008-06-02 Thread JenniferHodgdon
This command has no effect on my problem. Here's what I did:

1. Reboot
2. Play the ubuntu Sax.ogg example file (which came with Ubuntu) to verify 
that sound is working.
3. Suspend using the Gnome desktop menu item.
4. Restart by hitting the space bar.
5. Try to play the sound again -- no sound is coming out.
6. Issue sudo /etc/init.d/alsa-utils reset command. Screen says * Resetting 
ALSA... [OK]
7. Try playing the sound again -- no sound is coming out.

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[Bug 228020] Re: Sound playback doesn't work after suspend/restart in Hardy

2008-06-02 Thread JenniferHodgdon
sudo pulseaudio --check

gives me no output either

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[Bug 228020] Re: Sound playback doesn't work after suspend/restart in Hardy

2008-06-02 Thread JenniferHodgdon
OK, here is what I've found:
* After a reboot, there is a /usr/bin/pulseaudio process running under my user 
name. It is apparently not running as a daemon, because my configuration had 
daemonize = no in it (as reported by pulseauido --dump-conf). 
* After suspend/restart, this process is still there, but sound doesn't work.
* I can kill this process, and sound still doesn't work.
* I can then restart a pulseaudio process by running pulseaudio --D, but sound 
doesn't come back.
* I also tried logging out/in (which also killed pulseaudio and restarted as 
non-daemon process), but sound didn't come back.

* For a second run, I rebooted, killed the pulseaudio process, and tested 
sound, which works fine without pulseaudio running (I also verified no 
pulseaudio process was started when I started playing the sound). 
* Then I did a suspend/restart.
* No pulseaudio process reappeared. Sound does not work.
* Starting pulseaudio didn't help either.

From this set of tests, I don't think pulseaudio is probably the
problem... Any other ideas?

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[Bug 223061] Re: upgraded to hardy heron from gutsy and now sound card does not work, no sound is being emmited

2008-06-02 Thread JenniferHodgdon
There is some more debugging in Bug #228020 that you might want to check
out.

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[Bug 228020] [NEW] Sound playback doesn't work after suspend/restart in Hardy

2008-05-07 Thread JenniferHodgdon
Public bug reported:

I recently upgraded from Gutsy 7.10 to Hardy 8.04 on my Everex StepNote
SA2053T laptop -- see
https://wiki.ubuntu.com/LaptopTestingTeam/EverexStepNoteSA2053T for full
specs, lspci, etc. The audio line from lspci:

00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High
Definition Audio Controller [8086:27d8] (rev 02)

Anyway, sound playback is working fine when I initially start the
computer, running the 2.6.24-16-generic kernel.

However, when I suspend (by choosing Suspend from the Gnome GUI shutdown
menu), and then restart by tapping the space-bar key, sound doesn't work
at all -- I get silence from both the built-in speaker and headphones.

I went through this page: https://wiki.ubuntu.com/DebuggingSoundProblems
previously when I thought sound was not working at all, and I had
attached the output of the sound debugging script to another bug report:
http://launchpadlibrarian.net/14054406/dbug.txt

There is no difference in lsmod | grep snd before and after the restart,
either. It looks like I'm running the snd_hda_intel kernel module.

I'm glad to try any workarounds or debugging just add a comment and
I'll be back...

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 223061] Re: upgraded to hardy heron from gutsy and now sound card does not work, no sound is being emmited

2008-05-07 Thread JenniferHodgdon
Just a quick comment. I found that sound works for me after a reboot,
but stops working after a suspend/restart cycle in Hardy. I filed a
separate bug report on that subject. Sorry if I confused the issue here
by thinking I had completely non-working sound! (The other one is Bug
#228020)

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[Bug 156757] Re: phpmyadmin package not installable due to mcrypt

2008-05-04 Thread JenniferHodgdon
The bug is gone in Hardy, so it is probably OK to close. But if you are
still supporting Gutsy, you could try installing phpmyadmin version
described above, then see what the update manager says. Until I upgraded
to Hardy last week, it was still saying this. Anyway, I don't personally
care since I am now on Hardy...

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[Bug 223061] Re: upgraded to hardy heron from gutsy and now sound card does not work, no sound is being emmited

2008-04-30 Thread JenniferHodgdon
Jarlath - Which page gives troubleshooting hints? Your message doesn't
list a page. I would be glad to troubleshoot. I am going to start with
https://help.ubuntu.com/community/SoundTroubleshooting

Anyway, I have the same problem on my laptop, and it looks like I have
the same sound card as this bug reporter, but it's an Everex StepNote
2053 computer (not Dell). Similar lspci output to what is listed above.

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[Bug 223061] Re: upgraded to hardy heron from gutsy and now sound card does not work, no sound is being emmited

2008-04-30 Thread JenniferHodgdon
OK, I found the aadebug script. I am attaching the output.

** Attachment added: output of the standard aadebug script
   http://launchpadlibrarian.net/14054406/dbug.txt

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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-03-23 Thread JenniferHodgdon
I just tried the Hardy beta disk, downloaded yesterday.

I think the 8139too problem is resolved. However, the disk still doesn't
boot as a live CD on these laptops, because of the SDHCI module (see
numerous comments above). But I am pretty sure that 8139too got loaded
successfully first. Not positive, but pretty sure.

I tried putting
sdhci.blacklist=yes
on the boot line (when the CD comes up, F6 and remove quiet=yes and splash 
from the boot options, add sdhci.blacklist=yes, no quotes), but this doesn't 
prevent the SDHCI module from being loaded. Here's the web page that suggested 
this: http://d-i.alioth.debian.org/manual/en.i386/ch05s02.html Maybe this would 
work if booting normally (off the hard drive) but it doesn't seem to work with 
the live CD.

Anyway, when Hardy comes out, at least those of us who managed to get
previous versions of Ubuntu installed by using alternative install CDs
can probably upgrade to Hardy and use the kernels provided by Ubuntu.

-- 
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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-03-05 Thread JenniferHodgdon
I got an email message from someone who managed to get a standard Ubuntu
distro to install, without a wired network card. He put his experience
in the Ubuntu forums:

http://ubuntuforums.org/showthread.php?t=704260

Note that this person completely blacklisted the SDHCI module, so he has
no wired network card working. There may also be a way to blacklist the
problematic modules at boot time, which I'm looking into.

But in general, there is not yet an easy way to install a standard
distribution of Ubuntu on these laptops. Apparently the next Hardy will
have the 8139too kernel module compiled in a way compatible to this
laptop (that's what this bug is about), but the sdhci kernel module (Bug
#187671) is still an issue. I'm working on resolving it with the kernel
folks, but it isn't resolved yet.

I'll post here if I figure anything else out...

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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-02-14 Thread JenniferHodgdon
An update package that works off the Hardy Alpha already being installed
is not going to help. Those of us with these laptops have not been able
to install off standard Ubuntu distro disks, due to this bug and Bug
#187671, which prevent those disks from even being booted. And even with
this bug fixed, Bug #18671 is still going to prevent booting the Hardy
Alpha distro disk. So we don't have Hardy Alpha installed. This meta
update package wouldn't trigger an update from the Gutsy kernels to this
new kernel, I think?

Which is why I was wondering if it's possible to grab a package, via
apt-get or FTP or whatever (I can handle doing dpkg to install the
package if I can get the package), that just has the new kernel in it. I
have a Gutsy installation with SDHCI blacklisted, so I can test booting
the new kernel without Bug #18671 interfering, and without installing
the entire Hardy Alpha distro.

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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-02-12 Thread JenniferHodgdon
I'm certain the next Hardy Alpha distro disk won't boot, even with this
bug fixed (due to Bug #187671, SDHCI module, as mentioned above) -- but
I have the SDHCI module blacklisted on my laptop, so I could at least
try booting the new kernel, without the rest of the disk, to verify that
the 8139too bug is actually fixed, if that would be useful.

I was going to try this, actually, but I didn't know where to find the
kernel package (I tried apt-get, but either I had the package name
wrong, or I need to put in a different location, or something like that
-- excuse my ignorance of dev locations!).

So, let me know... happy to test if I can find the new kernel module
somewhere.

-- 
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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-02-08 Thread JenniferHodgdon
Is that config change just for Ubuntu kernels?

Anyway, thanks -- that will get owners of these laptops one step closer
to being able to boot off the live CD and use standard Ubuntu upgrades
for the kernel. (There's still the SDHCI problem, but that's now a
separate bug.)

-- 
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[Bug 187671] Re: sdhci module hangs Everex StepNote 2053T

2008-01-31 Thread JenniferHodgdon
It's likely that this bug also affects the following laptops:
* Averatec 2460
 * Everex Stepnote SA2050
 * Everex Stepnote SA2050T
 * Everex StepNote SA2052T
 * Everex StepNote SA2053T
 * Philips Freevents x52
 * Philips Freevents x53
 * Philips Freevents x54
 * Philips Freevents x55
 * Philips Freevents x56
 * Twinhead H12Y

(apparently these are all OEM models of the same laptop, as per a
comment on Bug #90271)

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[Bug 187671] [NEW] sdhci module hangs Everex StepNote 2053T

2008-01-31 Thread JenniferHodgdon
Public bug reported:

Binary package hint: linux-source-2.6.22

On an Everex StepNote 2053T laptop, loading the sdhci module causes the
machine to hang completely. SysRq keys don't work, and the only way to
reboot is to hold the power switch down.

This is a major problem, because the install disk and/or live CD tries
to load the module, so you can't install off a standard Ubuntu disk.The
only way to boot up is to blacklist this kernel, or buld a kernel
without the sdhci module.

This affects kernels 2.6.20 through 2.6.24; I haven't tested earlier
ones. I've found this problem on Ubuntu kernels from Feisty, Gutsy, and
Hoary Alpha 3 distributions, as well as straight kernel.org kernels that
I built from source (2.6.20, 2.6.22, 2.6.23, and 2.6.24 releases; didn't
technically test 2.6.21 but I imagine it's the same). There are no
obvious compile options for this module either, and no bootup options.

The card reader on this laptop is apparently an O2 Micro MMC, SD, Memory
Stick. Here's the lspci output that seems relevant:

03:06.2 Generic system peripheral [0805]: O2 Micro, Inc. Integrated
MMC/SD Controller [1217:7120] (rev 01)

03:06.3 Mass storage controller [0180]: O2 Micro, Inc. Integrated
MS/xD Controller [1217:7130] (rev 01)

If you need more info, or want someone to test solutions to this bug, be
sure to let me know. I'm comfortable applying patches, building
kernel.org source, running commands, etc.

The laptop testing page for this laptop (with more info about it) is
here: https://wiki.ubuntu.com/LaptopTestingTeam/EverexStepNoteSA2053T --
it is also affected by Bug #90271, which also makes it impossible to
boot (due to 8139too module issue).

** Affects: linux-source-2.6.22 (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-01-31 Thread JenniferHodgdon
Done! The sdhci bug is Bug #187671

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[Bug 187671] Re: sdhci module hangs Everex StepNote 2053T

2008-01-31 Thread JenniferHodgdon
I have already tested this problem on the 2.6.24 kernel.org kernel. Do
you think Hardy Alpha 4 is worth testing on -- are there changes beyond
what were in the kernel.org source for 2.6.24 (released last week)?

I did try to test this on Hardy Alpha 3, by the way, but it didn't boot
past the 8139too MMIO problem (Bug #90271) on this laptop, so I actually
have not verified that sdhci will or will not load in Alpha 3. But
unless the 8139too problem is fixed in Alpha 4, there is no way I'll be
able to test it in Alpha 4 either.

However, I have independently of Ubuntu released kernels, created my own
kernel.org kernel with the PIO option for the 8139too module. And
through 2.6.24, loading the sdhci module does still hang the system.

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[Bug 187671] Re: sdhci module hangs Everex StepNote 2053T

2008-01-31 Thread JenniferHodgdon
We reported this, and the 8139too problem, to the kernel folks, via the
kernel mailing list back when I first got the laptop.  There has not
been even a reply to that submission. It was months ago, back when
2.6.20 was still current.

We were under the impression that most of the kernel people don't really
use their bugzilla, and instead that most of them just use the kernel
mailing list archive to track bugs, which is why it went to the list
and not to bugzilla.

Anyway, if you want to put it in Bugzilla there, be my guest, but I
don't think I have much pull with the kernel people. You might have
more.

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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-01-26 Thread JenniferHodgdon
I don't agree that Bug #34902 is a duplicate. It is talking about
locking of the system due to a totally different card and driver. The
card/driver on this bug is an 8139 ethernet card (wired network, not
wireless); the card in question for the other bug is a Ralink RT2500
wireless card.

It is true that the Ralink RT73 wireless card on my Everex StepNote
SA2053 has some issues with Ubuntu, but not the ones described in Bug
#34902.The rausb drivers that came with Feisty and Gutsy did not work,
and even with working drivers, the wireless card did not work with the
Network manager application, but I never saw the laptop hang due to the
wireless issues. Also, commenters on the other bug reported they
couldn't get their machines to work even using the Serial Monkey
drivers, but this laptop's wireless works just fine with the Serial
Monkey drivers, with some scripts and the Serial Monkey wireless manager
application (RutilT) in place of the network manager.

The people who reported #34902 and commented on it were having much more
serious wireless problems than people with a StepNote laptop (and other
similar ones), and not the same problems reported here, from what I can
tell.

 --Jennifer

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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-01-25 Thread JenniferHodgdon
The kernel.org folks released 2.6.24 today (or at least recently). So, I
did some testing with this kernel on my Everex StepNote SA2053T (not an
Averatec - that was a typo in the previous comment I left earlier
today). Results:

1) The sdhci problem still occurs (modprobe -r sdhci causes the system
to hang completely; only way out is to hold down the power switch and
force a reboot). I have sdhci blacklisted so that I can boot, but
standard Ubuntu live CDs probably do try to load it (at least they used
to as of Feisty Faun). I don't think there is a way to tell the boot
loader to avoid loading that module, is there?

2) The 8139too module works fine on my Everex StepNote laptop if
compiled with CONFIG_8139TOO_PIO=y -- I have this in my config file by
default. When I changed my config file to using the (I think default?)
MMIO setting instead of PIO, the 8139 module hung the boot process (hard
reboot necessary).

So, I don't think anything has changed, in relation to this bug, between
the 2.6.20 and 2.6.24 kernels from kernel.org.

--Jennifer

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[Bug 90271] Re: Regression: RealTek 8139 hard-locks system on installation/modprobe (affects Averatec, Philips laptops)

2008-01-25 Thread JenniferHodgdon
I had the same result as Mike just reported on my Averatek StepNote
SA2053T with the Hardy Heron alpha 3 desktop live CD: boot hangs and the
only recourse is a hard reboot (power switch). The last lines look just
slightly different from the last 2 lines of what Mike reported: the 8139
module is still a problem.

So, I have compiled kernels from kernel.org source from 2.6.20 up
through 2.6.23, and there are two modules with problems:

1) 8139too -- if it is compiled with CONFIG_8139TOO_PIO=y it works, but
the default uses MMIO instead. Loading the module with MMIO compiling
causes the laptop to hang completely - hard reboot necessary - SysRq
keys do not work - last reported lines similar to the last 2 of what
Mike reported in the last comment.

2) sdhci - this laptop has a card reader, but loading the SDHCI module
causes it to hang completely (hard power-switch reboot necessary, SysRq
doesn't work). I haven't found any compile options that can prevent
that, and even tried putting some debugging into the kernel source, but
couldn't figure out what was going wrong.

I haven't tried building with the Hardy Heron or other Ubuntu kernel
source (my partner uses other distros, so I got set up with git and the
kernel.org source), but if it is based on 2.6.23 or earlier, those are
the config options. (I have tried loading the Ubuntu kernels from Feisty
and Gutsy; same results as the default-compiled kernel.org kernels.)

If Hardy is based on a later kernel.org source, add a comment here and I
can test that with the kernel.org source. We did report this issue to
the kernel folks, but they have not seen fit to do anything about it...
nice to see that the Ubuntu folks are interested. :)

--Jennifer

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Regression: RealTek 8139 hard-locks system on installation/modprobe (affects 
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[Bug 156757] phpmyadmin package not installable due to mcrypt

2007-10-24 Thread JenniferHodgdon
Public bug reported:

I recently upgraded to Gutsy. After this upgrade, when I run the Update
Manager, I get a greyed-out box for the phpmyadmin package.

So I tried it manually with apt-get install phpmyadmin. It says
phpmyadmin is not installable due to an unmet dependency -- it says it
needs either php5-mcrypt or php4-mcrypt.

As I am using PHP 5, I tried apt-get install php5-mcrypt. It says it is
not installable due to an unmet dependency on  phpapi-20060613+lfs

I stopped investigating at this point.

I currently have phpmyadmin version   4:2.9.1.1-2ubuntu1(as reported
by dpkg -l). I also have  libmcrypt4  version  2.5.7-5, but nothing else
with the string mcrypt in it. I don't have any version of phpapi (or
anything with that string in it).

Also, my current version of phpmyadmin is working, so I don't really
want to mess with it too much. I use it pretty frequently.

** Affects: phpmyadmin (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 156764] 2.6.22-14-generic kernel distributed with Gutsy does not boot on Everex StepNote SA2053T laptop

2007-10-24 Thread JenniferHodgdon
Public bug reported:

I have an Everex StepNote SA2053T laptop. It will not boot with any
2.6.20 through 2.6.23 kernels (technically I have not tested 2.6.21).
When the boot hangs, it is really stuck, and you can't even use SysRq
keys.

This is not actually an Ubuntu-specific problem but a kernel problem --
it's the same with other distributions (and we've tried a lot of them).

We were able to make a kernel that would boot using the following steps:

1) In the build Configure menu, set up the 8139too module so it uses
only PIO access, and disable MMIO access (CONFIG_8139TOO_PIO=y).

2) Prevent the sdhci module from loading (either remove
CONFIG_MMC_SDHCI from the kernel config, or use the Ubuntu blacklist
to prevent the module from loading). No compile options or load options
we have found have yet allowed this module to load without hanging the
system.

Without these two steps, no 2.6.20, 2.6.22, or 2.6.23 kernel I have
tried, including those distributed with Feisty and Gutsy, will boot.
Also, after booting with SDHCI in the blacklist, using modprobe sdhci
will hang the system (to the point of needing a hard reboot). I did get
Feisty initially installed by downloading an ISO someone else had made
with these two steps performed. Since then, I have just built my own
kernels.

I have a lot of information about this laptop, its specs, and what I've
done to get it working with Ubuntu Feisty/Gutsy on this web page:

http://poplarware.com/everexlinux.html

There is also a Laptop Testing page here:

https://wiki.ubuntu.com/LaptopTestingTeam/EverexStepNoteSA2053T

** Affects: ubuntu
 Importance: Undecided
 Status: New

-- 
2.6.22-14-generic kernel distributed with Gutsy does not boot on Everex 
StepNote SA2053T laptop
https://bugs.launchpad.net/bugs/156764
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[Bug 128572] Re: Display hotkeys not working in Everex StepNote SA2053T

2007-08-07 Thread JenniferHodgdon
Update: After switching from the i810 x-windows video driver with
915resolution, to the intel driver, the brightness keys now work. The
f3/f5 keys have no effect, but at least they do not kill the computer.

-- 
Display hotkeys not working in Everex StepNote SA2053T
https://bugs.launchpad.net/bugs/128572
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[Bug 128572] Re: Display hotkeys not working in Everex StepNote SA2053T

2007-07-26 Thread JenniferHodgdon
I should note that I did load the 915resolution package, if that is
important.

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Display hotkeys not working in Everex StepNote SA2053T
https://bugs.launchpad.net/bugs/128572
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[Bug 128572] Display hotkeys not working in Everex StepNote SA2053T

2007-07-26 Thread JenniferHodgdon
Public bug reported:

Binary package hint: hotkey-setup

The 4 display-related function keys in the Everex StepNote SA2053T do
not work properly. You can press them once, and they will momentarily
blank the screen, which then comes back. But after a second time
pressing any one of the keys (i.e. after using one of the keys, press
the same one or any other in the set), they blank the screen (both
internal and external monitors go black). Which would be sort of OK,
except that you cannot get it to turn back on, no matter what keys you
press, and you instead have to reboot (which generally means a hard
reboot with the power key, because you cannot see the screen).

Here is some information about the keys. I used tail -f /var/log/acpid
to record events (and then typed the event codes in from my other PC --
all this rebooting wasn't very conducive to writing a bug report):

Fn F3 - blank display - generates ACPI event video IGFX 0080


Fn F5 - internal/external monitor switch - also generates ACPI event
video IGFX 0080 

Fn F6 - brightness down - generates ACPI event video LCD 0087


Fn F7 - brightness up - generates ACPI event video LCD 0086


I am running Ubuntu 7.04 Feisty Faun; uname says I am running the
2.6.20-15-generic kernel. System info:

bios-version:080013
system-manufacturer:Everex Systems, Inc.
system-product-name:Everex StepNote Series
system-version:To Be Filled By O.E.M.

** Affects: hotkey-setup (Ubuntu)
 Importance: Undecided
 Status: New

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Display hotkeys not working in Everex StepNote SA2053T
https://bugs.launchpad.net/bugs/128572
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