[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2014-02-27 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2013-12-29 Thread Christopher M. Penalver
Napoleon, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please just make a comment to this?

** Changed in: linux (Ubuntu)
   Status: Triaged = Incomplete

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  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2013-11-25 Thread Christopher M. Penalver
** Tags added: latest-bios-a12

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  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-19 Thread Napoleon
Update: So after post #25 i closed firefox which was the only
application I had opened since starting the pc, and then i tried to
reboot but it didn't, so I had to manually power it down with the power
button. Sorry but I don't know what to make of all these.

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  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-19 Thread Joseph Salisbury
Can you also test the latest v3.3 kernel, to see if the issue is fixed there:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-precise/

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-19 Thread Napoleon
Update: I installed latest v3.3 kernel as instructed and as before i had
a problem with the install, I think its to do with building the broadcom
driver. Anyway, I got borrowed an ethernet cable and connected to the
internet since the wireless was not working. I went through a typical
usage sessing and tried to shutdown and it worked. I repeated this 2
more times and each time is did power the computer of properly.

So may be it has been fixed in the latest v3.3 kernel.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-19 Thread Joseph Salisbury
** Tags added: kernel-fixed-upstream

** Changed in: linux (Ubuntu)
   Status: Confirmed = Triaged

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-18 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel?  Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.4kernel[1] (Not a kernel in the daily directory).  Once you've tested
the upstream kernel, please remove the 'needs-upstream-testing' tag(Only
that one tag, please leave the other tags). This can be done by clicking
on the yellow pencil icon next to the tag located at the bottom of the
bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.  
Once testing of the upstream kernel is complete, please mark this bug as 
Confirmed.


Thanks in advance.

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-rc3-precise/

** Tags added: needs-upstream-testing

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-18 Thread Napoleon
Thanks for your help. I attempted to follow your instructions and this
is what happened. I was able to install the image and headers but it
completed with errors. I then restarted the system the manual way (ie
pressing the power button until shutdown) and booted into the mainline
kernel. The system was barely unsuable for me to test fully as my
internet did not work and some of my applications like LibreOffice and
general desktop interface behaved like it was a fresh install or
something. Anyway I started as many of the applications as I was
allowed.

They were firefox, libreOffice writer, terminal, sublime text and
netbeans. Software center started but complained about some package
inconsistencies - i think that was because there was no internet.

This time though the system was able to shutdown completely by itself,
but like i said, I am not sure if the issue has been fixed or not since
I did not have a fully usable system.

Prior to that though it was able to shutdown properly using linux-
image-3.2.0-23-generic-pae. The only thing I didn't do in a typical
usage session is to run sudo apt-get update. I am not sure if it has
anything to do with my problem. Obviously in order for me to be able to
type this message, I had to boot into linux-image-3.2.0-23-generic-pae.

After this post, I will run sudo apt-get update again and try a
shutdown/restart and will report back on how it went. Sorry if I was of
much help as I am not a very experienced linux user.

** Description changed:

  I know this has been reported before and on one such report the status
  seems to show bug Fixed but today is 16/4/12 and i have just applied the
  latest updates to Ubuntu 12.04 beta 2 and the bug still persists for me.
  Basically, when i shutdown or reboot, the screen goes black but you can
  hear the fan running. It stays this way until I press the power button
  for about 7secs or so.
  
  My own investigation shows that when I log in and don't open any programs and 
I shutdown or reboot it works fine. Its when I perform my normal work on the 
system and try to shutdown or reboot then it hangs. Also I noticed that on the 
occassions that it fails to shutdown or reboot, I don't see the ubuntu name 
with the animated dots underneath. I am prepared to perform any test and report 
back to you if you help me.  This seems to still be a problem for many and a 
quick google search will show.
- --- 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu4
  Architecture: i386
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  napo   2006 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  napo   2006 F pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 46'
-Mixer name : 'SigmaTel STAC9228'
-Components : 'HDA:83847616,1028022e,00100402'
-Controls  : 27
-Simple ctrls  : 18
+  Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 46'
+    Mixer name : 'SigmaTel STAC9228'
+    Components : 'HDA:83847616,1028022e,00100402'
+    Controls  : 27
+    Simple ctrls  : 18
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=cd96f6c2-293c-4b89-94be-94620eef118c
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Beta i386 (20120414)
  MachineType: Dell Inc. XPS M1530
  NonfreeKernelModules: nvidia wl
  Package: linux (not installed)
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic-pae 
root=UUID=37ebe2ae-cd91-4769-be1e-9d6803c254fa ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-23-generic-pae N/A
-  linux-backports-modules-3.2.0-23-generic-pae  N/A
-  linux-firmware1.79
+  linux-restricted-modules-3.2.0-23-generic-pae N/A
+  linux-backports-modules-3.2.0-23-generic-pae  N/A
+  linux-firmware1.79
  SourcePackage: linux
  Tags:  precise precise
  Uname: Linux 3.2.0-23-generic-pae i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-data
  dmi.bios.date: 11/19/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0D501F
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA12:bd11/19/2008:svnDellInc.:pnXPSM1530:pvr:rvnDellInc.:rn0D501F:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: XPS M1530
  dmi.sys.vendor: Dell Inc.

** Tags removed: needs-upstream-testing

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-18 Thread Napoleon
Update: Like I promised in my last post, I restarted the system, running
linux-image-3.2.0-23-generic-pae, I started ubuntu and watched a couple
of you tube videos, also started inkscaped but didn't use it for
anything and just closed it, then i tried to shutdown, but it
unfortunately didn't power off.

Again i started, the system and only did an update from the terminal
with sudo apt-get updatea  sudo apt-get dist-upgrade. Then i did a
reboot and it actually rebooted.

I will try some more combinations and get back to you.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-16 Thread Fabio Marconi
** Package changed: ubuntu = linux (Ubuntu)

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  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-16 Thread Joseph Salisbury
** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

** Tags added: precise

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  Ubuntu hangs on Shutdown and Reboot

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-16 Thread Napoleon
apport information

** Tags added: apport-collected

** Description changed:

  I know this has been reported before and on one such report the status
  seems to show bug Fixed but today is 16/4/12 and i have just applied the
  latest updates to Ubuntu 12.04 beta 2 and the bug still persists for me.
  Basically, when i shutdown or reboot, the screen goes black but you can
  hear the fan running. It stays this way until I press the power button
  for about 7secs or so.
  
- My own investigation shows that when I log in and don't open any
- programs and I shutdown or reboot it works fine. Its when I perform my
- normal work on the system and try to shutdown or reboot then it hangs.
- Also I noticed that on the occassions that it fails to shutdown or
- reboot, I don't see the ubuntu name with the animated dots underneath. I
- am prepared to perform any test and report back to you if you help me.
- This seems to still be a problem for many and a quick google search will
- show.
+ My own investigation shows that when I log in and don't open any programs and 
I shutdown or reboot it works fine. Its when I perform my normal work on the 
system and try to shutdown or reboot then it hangs. Also I noticed that on the 
occassions that it fails to shutdown or reboot, I don't see the ubuntu name 
with the animated dots underneath. I am prepared to perform any test and report 
back to you if you help me.  This seems to still be a problem for many and a 
quick google search will show.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ ApportVersion: 2.0.1-0ubuntu4
+ Architecture: i386
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  napo   2006 F pulseaudio
+ CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 46'
+Mixer name : 'SigmaTel STAC9228'
+Components : 'HDA:83847616,1028022e,00100402'
+Controls  : 27
+Simple ctrls  : 18
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=cd96f6c2-293c-4b89-94be-94620eef118c
+ InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Beta i386 (20120414)
+ MachineType: Dell Inc. XPS M1530
+ NonfreeKernelModules: nvidia wl
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_GB:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 VESA VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic-pae 
root=UUID=37ebe2ae-cd91-4769-be1e-9d6803c254fa ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
+ RelatedPackageVersions:
+  linux-restricted-modules-3.2.0-23-generic-pae N/A
+  linux-backports-modules-3.2.0-23-generic-pae  N/A
+  linux-firmware1.79
+ SourcePackage: linux
+ Tags:  precise precise
+ Uname: Linux 3.2.0-23-generic-pae i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-data
+ dmi.bios.date: 11/19/2008
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A12
+ dmi.board.name: 0D501F
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvrA12:bd11/19/2008:svnDellInc.:pnXPSM1530:pvr:rvnDellInc.:rn0D501F:rvr:cvnDellInc.:ct8:cvr:
+ dmi.product.name: XPS M1530
+ dmi.sys.vendor: Dell Inc.

** Attachment added: AcpiTables.txt
   
https://bugs.launchpad.net/bugs/983384/+attachment/3079766/+files/AcpiTables.txt

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[Bug 983384] Re: Ubuntu hangs on Shutdown and Reboot

2012-04-16 Thread Napoleon
I apport-collect 983384 as instructed and I allowed it to send the file.

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