Thank you for reporting this bug to Ubuntu. 9.04 reached EOL on October 23,
2010.
See this document for currently supported Ubuntu releases:
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I've tried recreating this bug with 15.04 and was unable to, given the
information you've provided. Please upgrade to
I can confirm the problem with natty alternate i386 cd on CD-R using a
Plextor PX-800 as first IDE device (and a md software RAID on SATA
HD's).
Burning the ISO on a CD-RW instead of a CD-R did help.
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Hello, it worked for me using a HITACHI GD-7500 (manufactured on
September 2000)
It failed though using SAMSUNG SD-616 (November 2002) and NEC ND-3540A
(May 2005)
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Alternate install fails requesting same disc
https://bugs.launchpad.net/bugs/360460
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Can confirm the bug, with Ubuntu 10.04 Alternate and Desktop CDs, 32-
and 64-bit, on an Optiarc drive.
Burning a DVD instead, on a Matshita DVD-RAM UJ-844, worked perfectly...
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You received this bug
Swapping the optical drive for another one seems to have fixed this.
Still, the original optical drive *has* worked in the last week to make
3 installations (Ubuntu Desktop 10.04, Ubuntu alternate with encrypted
LVM, Debian testing net-install, all on i386), so I'm perplexed.
The new optical
Same problem with ubuntu-10.04-alternate-i386.iso (tried multiple CD-Rs,
albeit of same brand). Maddeningly intermittent and then not, as #51
notes: I was able to install just fine on this machine last week, and
now that I'm reinstalling from scratch the installer loops endlessly
with the message:
I too am encountering this problem for ubuntu-10.04-server-amd64.iso. The odd
thing is that I was able to install ubuntu fine without ANY problems using the
same computer, same ISO image, same DVD drive and same physical CD just a week
ago. (I had to re-install from scratch because of a
I experience the same problem for ubuntu-10.04-server-amd64.iso. Plextor
PX-810SA works. NEC ND-4550A fails.
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Confirm, the same problem is happening with my 10.04 Server
installation. NEC DVD RW ND-3520A fails with the Please insert disc...
message, my second CD/DVD reader, ASUS DVD-ROM E608, works fine and
completes the installation.
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Alternate install fails requesting same disc
A little tip before I forget it that might help others diagnose this
problem better.
The messages seen are generated by Apt (specifically, apt-pkg/acquire-
worker.cc::pkgAcquire::Worker::MediaChange() and
cmdline/acqprogress/cc::AcqTextStatus::MediaChange() ).
Apt can provide more verbose
This also affects Lucid and the PowerPC port on an Apple iMac G3
(PowerPC 750, 500MHz, PowerMac2,2, NewWorld).
In my case the original CD-RW had 2 packages with bad checksums causing
installation problems so I returned to the menu, ejected the CD, and
inserted a fresh CD-RW containg the same
** Tags added: lucid
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Despite the fact that this problem appears to be related to Sony/NEC/Optiarc
drives, this is unlikely to be a hardware bug (as jrippy suggested),
because the Ubuntu Alternate install always used to work with these same
optical drives, UNTIL something changed between 8.04(Hardy) and
I can confirm that this still exists in 10.04 beta 1 and 2. I guess this
is just for information sake if it is indeed a hardware bug.
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Same here. Unable to change the installation drive.
Burning with a TSSTcorp CDDVDW TS-L633A (firmware T001), CD-R media is
unbranded (but has worked perfectly for vast amounts of other things).
Installing with a Sony optical drive
Burned to DVD+R media (CMC MAG/M01) and now working fine.
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The burner I'm using is an NEC DVD-RW ND-3550A. I've tried burning the
.iso file to a DVD-R and a CD-R.
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I have the same problem in ubuntu 9.10
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I'm having this same issue with the ubuntu 9.10 amd64 server install.
Is there a fix for this?
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Since it appears to be a hardware bug (Sony/Nec/Optiarc drive), there is few
things that can be done:
- change CD/DVD burner (if possible)
- upgrade your firmware of the disc
- use another type of media (not a CD-R)
Could you please report the following:
- exact name of burner (wodim -scanbus)
So it seems to be an hardware bug.
To confirm this hypothesis with my case, the installation disc I used was a
Verbatim CD-R on a Sony Optiarc AD-7170A with firmware version 1.02 while 1.05
is available here
I confirm this very strange behaviour with the Ubuntu 9.10 Karmic
Koala Alternate CD. My DVD is a NEC DVD_RW ND-3520A 1.04.
And I also confirm that burning the CD ISO on a DVD-R disk SOLVED the
problem.
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You
See possible explanation
http://ubuntuforums.org/showpost.php?p=8416402postcount=4
I'm not 100% sure what went wrong, but I think this is an issue related to the
CD-R disks that I used.
If you ever encounter this problem, try to burn the iso-image to a DVD-R disk
and try again. On my Nec
Replicated on AMD-64 Ubuntu 9.10.
Disk drive Sony NEC AD-7173A.
Similar (same ?) problem with Debian 5.1 DVD - ok with Debian net
install.
Has anybody found firmware updates for these drives?
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Confirm this with the karmic alternate cd, 32 bit edition, md5sum
correct.
DVD: NEC DVD +-RW ND-3650A
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Hi Simon,
Maybe you can borrow a DVD or CD player from a friend, I had an old CD
player lying around after replacing the DVD with it, the install went
fine as usual.
Regards,
Kees Serier
Simon09 schreef:
My DVD writer is NEC, connected by SATA, and there is just the one of
them.
Same problem here on AMD64 alternate downloaded today (7/Dec/09). I am
shocked to see that this bug has been around for so long and is not
fixed. It is a BIG problem as it happens AFTER the partitioner wipes
your hard drive.
I am now left with no way of writing a new CD since my PC with DVD
My DVD writer is NEC, connected by SATA, and there is just the one of
them.
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So it seems that the Sony/Optiarc has some problems with the alternate version
of the installer
but if it's the case, then we need to know
- what features of such players are incompatible with the alternate CD
- and what part of the installer script triggers such error (leading the user
with an
Confirmed same problem with SONY NEC Optiaric Dvd-RW drive, while installing
ubuntu server 9.10!
Judging from current feedback SONY\NEC == BAD for text mode install.
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i had same problem.
i fixed it by changing CD (DVD) drive.
DVD which had marks of Sony Nec Optiarc failed installing @ ~ 77%
(sorry, i have no more details on CD cause it's barebone system)
old CD-R/RW drive SONY (CRX230AD) works ok.
CD was same. other hardware same. Ubuntu 9.10 alternative.
This happened to me when upgrading ONLINE, not with a CD !
I upgraded from 9.04 to 9.10 via the update manager through the internet, I had
no CD in the drive.
Yet I got the question Please insert the disk Karmic Koala .. Release
amd64 (20091027) ..
I just continued to click OK and the
I can confirm this bug aswell with ubuntu 9.10 alternate i386 in
combination with a Nec ND-3520A DVD drive.
At aprox. 70% of the installation (APT Source):
Please insert the disc labeled: 'Ubuntu 9.10 _Karmic Koala_ - Release i386
(20091027)' in the drive '/cdrom' and press enter.
pops up. The
Me too:
- Ubuntu 9.10 alternate i386 (two different cd downloaded from two different
mirrors)
- Drive: IDE Sony-optiarc DVD RW AD-7173A
- Adaptec 3405 raid controller
- Asus P5E motherboard
70% of the installation = Please insert the disc labeled
Intalling from 9.10-desktop on the same
I can confirm this this bug also exists in 9.10 alternate amd64
installing from a NEC ND3520A IDE drive.
Installing from my secondary cdrom drive (also IDE) succeeded as a
workaround for me.
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I can confirm this still plagues 9.10 i386 alternate also. Official
message:
Please insert the disc labeled: 'Ubuntu 9.10 _Karmic Koala_ - Release
i386 (20091027)' in the drive '/cdrom' and press enter.
Both options, Go Back and Continue result in the display of the same
menu. This is on an HP
Hello,
I also encountered this problem while (trying to) install Alternate 9.10 Beta.
My confguration:
- ASUS M2NOV-VM motherboard
- AMD64 dual core processor
- Sony NEC Optiarc DVD RW AD-5170A UDMA/66
- SATA harddisk
I also tried, with the same result, Alternate 9.04 and 8.10.
I had 8.10
I have just hit this bug with Karmic Alpha 6 amd64 alt install.
My configuration is (I only have one IDE channel): CDROM is Master, HD is
Slave.
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I can confirm that with Release, too. Same DVDRW drive from NEC (as Master),
same problem. Other cddrives work fine. I'm switched the NECdrive to slave (and
the other to master) and by using NEC the problem happens again.
Obviously a problem with this NEC DVDRW drive?!
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Alternate install
** Changed in: debian-installer (Ubuntu)
Assignee: (unassigned) = poetagrigio (poetagrigio)
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Same problem for me on a Dell GX270 with DVD RW drive (NEC Optiarc ND-
3570A). The above work-around did not work for me. I'm trying to
install 8.10 from the alternate disk.
I cannot use the desktop installer because I want to configure LVM
inside LUKS. I am attempting to test a reinstall of
As for the others, I was able to circumvent this bug by installing a
different CD drive.
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I have reproduced this issue on one of my machines running a NEC DVD-RW
drive. However, no matter what I do, this bug is a showstopper on this
machine. I cannot install Kubuntu 9.04 with the alternate ADM64 CD on
this machine running in expert mode or without expert mode. It always
goes to the
Reproduced on the ND-3520A, as well as the ND-3540A, while installing
i386 versions of 8.10 and 9.04 with the Alternate installer. The
problem seems not to exist on 8.04 i386 Alternate, as I was able to
complete installation without incident.
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Alternate install fails requesting same disc
Got the same deadlock yesterday - had 8.10 and 9.04 alternate cds, both
failed the same way. NEC DVD-RW, Gigabyte motherboard for Core2Duo
(can't remember model). Worse yet, installer has already cleaned
existing Mandriva partition and destroyed Grub data, thus making Windows
unavailable (yes, I
Confirmed using 9.04 alternate AMD64, using lvm / manual, and NEC DVD-RW
drives on Asus X58 based motherboard.
Is the no workaround using apt-get to complete the install via chroot?
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Confirmed with both: NEC ND-3540A (IDE) and Sony NEC AD-7203A (IDE) on
MA78GPM-DS2H motherboard.
Jaunty Alt. 64bit. Using manual raid or LVM partitioning. Did get once through
the whole installation with raid1 mounted on / and another raid1 for swap,
however that was not my ideal
Confirmed with final Kubuntu alternate i386 installing from Plextor
PX-800 IDE DVD drive.
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** Summary changed:
- Alternate install fails with Pleas insert disk ...
+ Alternate install fails requesting same disc
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