[Bug 1850439] Re: No sound on ASUS UX534FT

2020-08-06 Thread Stéphane Gourichon
Following
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/185
here are instructions that provide a permanent fix.

> ## Next step: have a permanent fix
>
> Some copy-paste instructions as to how to make this fix permanent
> would be appreciated. Else I can figure out some and share,
> e.g. from
> https://askubuntu.com/questions/919054/how-do-i-run-a-single-command-at-startup-using-systemd

Hi all,

This fix works on our machine, where lshw says "ZenBook
UX534FAC_UX533FAC" or simply "UX534FAC".

What we did is start from
https://wiki.archlinux.org/index.php/ASUS_Zenbook_UX534 and adjust for
our machine:

Create `/etc/systemd/system/audio-fix.service` with this content:



[Unit]
Description=Fix internal audio on ASUS Zenbook UX533/534
# The following options are needed to prevent the service from executing before 
the sound card is activated and thus failing
Requires=sys-devices-pci:00-:00:1f.3-sound-card0.device  # replace with 
the result of the previous command 
After=sys-devices-pci:00-:00:1f.3-sound-card0.device # same

[Service]
Type=oneshot
ExecStart=hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf ; hda-verb /dev/snd/hwC0D0 
0x20 0x400 0x7774 ; hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45 ; hda-verb 
/dev/snd/hwC0D0 0x20 0x400 0x5289

[Install]
# Make it part of the sound initialization routine
WantedBy=sound.target




Then issue this commands:



systemctl start audio-fix
systemctl enable audio-fix



You can now reboot to check if the fix works. On our machine, sound
works on speakers and audio jack output, sound is good and we could not
find any trace of the bug.

Thanks in advance to all kernel hackers that can propagate towards
upstream a proper fix (without regression for other users). :-)

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-29 Thread Stéphane Gourichon
Hi.

## Problem, check symptoms

We have a laptop here affected by the problem.

Following comment #172
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/172

> and please do not forget to also let us know what model laptop you
have.

* lshw says "ZenBook UX534FAC_UX533FAC" or simply "UX534FAC".
* Vendor identified it as UX534FA-A8094T.

> If possible please check all 4 of:
> 
> 1. Speakers
> 2. Headphones output
> 3. Internal mic.
> 4. Headset mic. (using a phone headset with builtin mic with a single T-R-R-S 
> connector)

Symptoms:

1. Speakers: no sound
2. Headphones output: no sound
3. Internal mic: works
4. Headset mic (no tested)

## Check workaround: success

> After testing please report back here what works (and what does not
work) after issueing the 4 above commands;

> hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
> hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774

Issuing the first two above allowed to get sound output.

> hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
> hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

Issuing the last two (right above) did not seem to have any effect.

Full test after the four commands:

1. Speakers: "perfect" sound
2. Headphones output: "perfect" sound
3. Internal mic: works
4. Headset mic: works

## Sound quality: as good as you can get

No artifacts like reported in #133.

"Perfect" means as good as can be given the physical speakers (e.g. not
much bass but this is normal).

## Next step: have a permanent fix

Some copy-paste instructions as to how to make this fix permanent would
be appreciated.  Else I can figure out some and share, e.g. from
https://askubuntu.com/questions/919054/how-do-i-run-a-single-command-at-
startup-using-systemd

## Thanks

Thanks everyone, including @j-w-r-degoede who shows that kernel
developers are taking care.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-28 Thread Kai-Heng Feng
Please test the kernel without any workaround:
https://people.canonical.com/~khfeng/lp1850439-focal/

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-19 Thread Dmitriy
Helped this first 2 commands from 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/170
But after reboot, sound doesn't work again

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-10 Thread Sergey Kostyuk
Edit to #181:

- Test Case: Cold boot to Ubuntu 20.04. NO COMMAND EXECUTED, just the
patched kernel from #177.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-10 Thread Sergey Kostyuk
Please see my test results for the comment #177 (patched kernel)

1. Speakers: Work, sound quality is not the best (I can provide a recording on 
request).
2. Headphones: Work perfectly fine.
3. Internal mic: Works perfectly fine.
4. Headset mic: Works.

Environment:
- Device Model: ASUS Zenbook UX534FTC-A8101T.
- BIOS: Version 304 2020/02/06
- uname -a:
  Linux serhiis-zen 5.4.0-41-generic #45+lp1850439 SMP Fri Jul 10 12:41:46 CST 
2020 x86_64 x86_64 x86_64 GNU/Linux
- Test Case: Cold boot to Ubuntu 20.04. No other commands executed except those 
mentioned in the 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/176.
- Test application: Ubuntu Settings > Sound > Test, Audacity (capture),

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-10 Thread Sergey Kostyuk
BTW, please see my test results for the comment #176 (individual
commands)

1. Speakers: No sound at all
2. Headphones (headset speakers): No sound at all
3. Internal mic: Works
4. Headset mic: Works

Environment:
- Device Model: ASUS Zenbook UX534FTC-A8101T.
- BIOS: Version 304 2020/02/06
- Test Case: Cold boot to Ubuntu 20.04. No other commands executed except those 
mentioned in the 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/176.
- Test application: Ubuntu Settings > Sound > Test, Firefox with YouTube video 
playing.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-10 Thread Sergey Kostyuk
Hello all,

So we need to test the kernel now, not individual commands?

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-10 Thread Kailiang Yang
Sorry!!!
It doesn't need to test #176.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-09 Thread Kai-Heng Feng
Please also test the kernel, which includes latest patch from Realtek:
https://people.canonical.com/~khfeng/lp1850439/

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-07-09 Thread Kailiang Yang
Hi All,

Please test again for below commands.

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7778

If possible please check all 4 of:

1. Speakers
2. Headphones output
3. Internal mic.
4. Headset mic. (using a phone headset with builtin mic with a single T-R-R-S 
connector)

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-30 Thread k0t
Hello,

Please refer to the report below.

Report:
- Device: Asus Zenbook Flip UX563FD-A1041T
- Popos 20.04 (Linux pop-os 5.4.0-7634-generic 
#38~1592497129~20.04~9a1ea2e-Ubuntu)

Results:
1) Before the commands:
- Speakers - don't work
- Internal mic - works
2) After the commands:
- Speakers - work
- Internal mic - works 
- Headphones: only left works 
- Headset - doesn't work (it isn't shown in settings, so it can't be selected)

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-23 Thread Sergey Kostyuk
Hello Hans,

Please find my report below. Let me know if you need any additional information.
And thank you.

Environment:
- Device Model: ASUS Zenbook UX534FTC-A8101T.
- BIOS: Version 304 2020/02/06
- Test Case: Cold boot to Ubuntu 20.04. No other commands executed except those 
mentioned in the 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/172.
- Test application: Ubuntu Settings > Sound > Test

Test results:
- Speakers: Work
- Headphones (w/o microphone): Work perfectly
- Internal mic: Works perfectly
- Headset mic: Works perfectly
- Headset detection (switching from internal to external mic): Works perfectly
- Headphone detection (switching from internal speakers): Works perfectly

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-23 Thread Gediminas Aleknavicius
After running the above commands sound and mic works on both built-in
and headset with 2.5mm connector. The model is UX533FTC.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-23 Thread Hans de Goede
Hi All,

We (upstream kernel devs) are currently working with Realtek to get to
the bottom of this, once we know what the exact settings are which need
to be applied we can then add a quirk to the kernel to do this
automatically.

Realtek is asking for people with an affected laptop model to test the
following 4 commands / register settings:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774
hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

If possible please check all 4 of:

1. Speakers
2. Headphones output
3. Internal mic.
4. Headset mic. (using a phone headset with builtin mic with a single T-R-R-S 
connector)

After testing please report back here what works (and what does not
work) after issueing the 4 above commands; and please do not forget to
also let us know what model laptop you have.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-09 Thread Alexey Fomin
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/170

first two commands are working for me, I've got my sound! thanks!

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-09 Thread Erikas
Just a thought. Since we have list of commands in here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/132

and more commands/debugging here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/134
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/135
(how to is here 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/133)

Can someone try out those commands to see if they solve no audio bug
after rebooting from Windows to Linux? Note that this bug can be solved
by suspending & resuming laptop (on linux) as well as performing full
shutdown when switching from Windows to Linux.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-09 Thread Erikas
@Taha Soomro (suryaya) - I assume you have UX533FTC laptop (and not
UX534* laptop).

1. Disable all commands that are performed on boot.
2. Reboot laptop - sound is not working
3. Apply only these manually:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

4. Listen to some audio and realize if sound sounds OK or if some frequencies 
are distorted.
5. Reboot
6. Apply only these manually:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

7. Listen to some audio and realize if sound is any different when
compared to 2 commands only.



My point is - on UX533FTC you don't need 4 commands. 2 are enough,
because to me audio sounds exactly identical.

The remaining issue is microphone on this particular model. @Sergey - I
already tried attaching IOMMU group, but without success. I got error
code 10 (or 11 - don't remember) in Windows for unknown reason when
enabling/using the audio device. I used VM in legacy mode. The overall
process is pretty complex to get it working correctly, and I don't have
any experience with in the first place. Might give it another try at
some time.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-08 Thread Andrea De Blasi
I tried to run the 4 commands but nothing seems change. After that I used the 
script and now both speaker and microphone works fine on my UX534FTC.
Thank you guys!

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-06 Thread Victor Zubrilov
Thank you guys! Good job!

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-05 Thread Taha Soomro
I ran all 4 commands posted by Erikas in #150. I am not sure what fixed
it as I did not stop to test between commands. But I made it an sh
script as Viktor suggested.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-05 Thread Alac
Hi Sergey,

I just write the script with that four commands:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

and just in case check that the volume values on alsamixer were ok.

I check that both external speaker and jack works properly.


My laptop is the ZenBook UX534FTC.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-05 Thread Erikas
Kailiang suggested trying these:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774
hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

Unfortunately, on my Asus Zenbook UX533FTC those commands did not fix
microphone, even when setting it's boost/volume to 0% (both via
alsamixer and pavucontrol). In fact, those commands did not seem to
change anything.

-

Someone, using UX533FTC model, confirm that audio sounds exactly the
same when using these commands:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

versus these:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

Thing is - try to hear any difference, especially in higher frequencies.
I still think that we only need these 2 commands on this particular
model.



Note that I am using BIOS version "300" from date "2020/02/26" from Asus
website https://www.asus.com/Laptops/ASUS-
ZenBook-15-UX533FTC/HelpDesk_BIOS/

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-05 Thread Sergey Kostyuk
Hello Taha and Alac,

Please clarify which exactly set of commands helped you. Is it the
following set of commands?

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

Because on Thursday I received a notification about comment #160 from
Kailiang. But can't find it anymore on the UI.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-05 Thread Alac
I subscribed to this bug a month ago and only want to say thanks to
everyone and all the work on this. I tried the four commands above and
it works like magic. Also like Taha Soomro says, the microphone works
perfectly after putting mic boost to zero with alsamixer.

Thank you all for this :)

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-05 Thread Taha Soomro
Thanks to the 4 commands above, internal speakers and headphones
connected via audio jack work perfectly fine on UX534FTC. Microphone was
extremely scratchy and full of static, however this was fixed simply via
putting mic boost to zero with alsamixer.


Anyway, thank you very much for the work!!

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-04 Thread Kailiang Yang
Please test below.

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774
hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

I think Headset Mic should be worked.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Sergey Kostyuk
(This comment is a reply to
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/155)

Erikas, could you please enable dump_coef as described in the comment
#153
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/153)
and update the results?

Those vendor-specific coefficients are where the most of the magic are
hidden. Possibly, there are some differences too between your
configuration and mine. Possibly hardware differences.

BTW on a back of my notebook the model is listed as UX534F, QR code on
the back redirects to the page for UX534FT, dmidecode shows "Product
Name: ZenBook UX534FTC_UX534FT" in the "System Information" and it was
sold to me as UX534FTC-A8101T. Which is a complete mess, thanks to ASUS.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Sergey Kostyuk
(this a reply to
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/153)

Eugene,

Looks like your device has a different audio hardware (??!!) and even a
separate bass speaker. If, of course, it's not just ALSA behaving
different on Arch and Ubuntu with different kernel versions.

Here is my alsa-info output for comparison: http://alsa-
project.org/db/?f=de23539e56920af428008882c75fdb912728f30e. There is no
bass speaker on my machine. And also you have other hda connections,
driver pin configs and some other stuff.

Unfortunately the only thing I can recommend you is to follow my
approach described in comments #131 and #128
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/131
and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/128).

Basically you need to:
1) install Windows 10 in the Qemu virtual machine: 
https://wiki.gentoo.org/wiki/QEMU/Windows_guest
2) list you IOMMU groups, add all devices from IOMMU group to the vfio driver: 
https://wiki.archlinux.org/index.php/PCI_passthrough_via_OVMF#Enabling_IOMMU

Here is the example for my machine and my devices, replace the
corresponding string in /etc/default/grub with your devices:

GRUB_CMDLINE_LINUX_DEFAULT="text vfio-
pci.ids=8086:02a3,8086:02c8,8086:0284,8086:7270 iommu=pt intel_iommu=on"

4) upgrade-grub
5) reboot
6) start windows virtual machine with the audio card forwarded, example: 
https://gist.github.com/s-kostyuk/b8940413cc4334092a6fcc58661e0278
7) install the Realtek driver from here: 
https://www.asus.com/us/Laptops/ASUS-ZenBook-15-UX534FTC/HelpDesk_Download/
IMPORTANT: Search for appropriate drivers for YOUR notebook if it's not 
UX534FTC.

8) in device manager - manually change the driver for your audio device to the 
"Realtek High Definition Audio Version 6.0.8794.1"  (or similar)
9) ensure that everything is working in windows (mic, speakers, headphones, etc)
10) disable the device in device manager
11) stop windows VM
12) attach Ubuntu 20.04 Live CD (or other) with the audio still forwarded
13) ensure that the sound is working in VM
14) enable dump_coef, run alsa-info.sh and try to find the differences with 
vanilla state

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Ubuntu Foundations Team Bug Bot
** Tags added: patch

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Neitsab
(PS: once again this patch **didn't work**, and for context it was tried
against Ubuntu 20.04 default kernel.)

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Neitsab
Thank you so much Sergey, Erikas and everyone involved in this thread!
Thanks to your efforts I confirm that the four hda-verb commands work
flawlessly to restore internal sound on UX534FA-A8093T (internally
recognized as UX534FAC) with Intel Core i5-10210U on Solus OS. I just
had to install alsa-tools and enter the four aforementioned commands.

What works:

- internal speakers (with good sound quality)
- headphones: both plugging in and unplugging while sound is working work as 
expected with sound being shifted to one or the other output flawlessly
- internal mic also seems to work (if I believe the sound meter in Sound 
settings) but it was already working before too I believe.

Do you think it's time to send an email to the kernel mailing list to
try to get this fixed upstream? Before this fix I had tried without
success another suggestion of patching kernel source file
/sound/pci/hda/patch_realtek.c, so as to enable a preexisting quirk for
our models. I got the idea from https://forum.manjaro.org/t/alc294
-analog-audio-card-detected-but-no-sound-internaly-or-headphones/54089,
it didn't work but surely as this is quite a common thing with Asus
laptops, somebody up there in kernel land will be able to merge the
proper fix?

If someone is already used to posting to LKML then please go ahead,
otherwise I'll try to set up my email client so as not to trip off
Majordomo ;-)

Thanks a lot again for the debugging work @Sergey & Erikas.


** Patch added: "Non-working patch adding a quirk for ASUS UX534FA in HDA 
Realtek kernel file"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379830/+files/asus-realtek.patch

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Erikas
Here is mine. Microphone is not working too.

http://alsa-project.org/db/?f=bc27c07ba139a31dc9ff561666554eabbbaeb924

My exact model is UX533FTC-A8221R

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Eugene Batogov
My Alsa info
https://gist.github.com/JohnBat26/7e6ad47d9115ecaf948722f2d5b9

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Re: [Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Sergey Kostyuk
Eugene,

Could you please run

echo 1 | sudo tee /sys/module/snd_hda_codec/parameters/dump_coef

wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash
alsa-info.sh

And post the results?


On Tue, Jun 2, 2020, 14:10 Eugene Batogov <1850...@bugs.launchpad.net>
wrote:

> Sound works ! Thanks!
> But microphone doesn't work yet.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
>   No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Hi,
>
>   after instal Ubuntu in dual boot alongside Windows 10, I've realised
>   there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
>   AA024R in Ubuntu. In Windows there is no problem. Found this topic
>   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
>   the same problem with driver for Realtek ALC294 which is also mine
>   sound card. But even with this fix it is not working on UX534FT. Can
>   you please add fix also for this newer model?
>
>   Description:  Ubuntu 18.04.3 LTS
>   Release:  18.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Oct 29 15:11:25 2019
>   InstallationDate: Installed on 2019-10-29 (0 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   SourcePackage: linux-signed-hwe
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Eugene Batogov
Sound works ! Thanks! 
But microphone doesn't work yet.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-02 Thread Viktor Shmigol
I've tested those commands.

Before run it, I installed alsa-tools:
sudo apt install alsa-tools

then I run these commands:
sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

Awesome, the sound is working good now on UX533FTC and Ubuntu 20.04 LTS!

It does not work after rebooting.
So, I created bash script and run it on startup.

1) Create a bash script:

nano fix_sound.sh

#!/bin/bash

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

2) Change the permission of the script you saved
sudo chmod 774 fix_sound.sh

3) Add it to startup

sudo crontab -e

4) Then add this to your crontab:
@reboot /path/to/fix_sound.sh

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Erikas
I can also confirm that using these 4 commands sound works perfectly
fine on UX533FTC. It seems that the only last 2 commands are needed to
be executed in sequence, but using all 4 commands works fine too (or
maybe I can't tell the difference? lol).

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

So in conclusion, if sound still doesn't work for someone, try these:

Fix #1: 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/141
Fix #2: 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/148
Fix #3: 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/149

It's also been historical issue with Asus laptops, when there is no
sound after reboot from Windows to Linux. Full shutdown or sleep &
wakeup fixes this. Maybe I unintentionally described this in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/148
:)

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
For me just usual reboot is enough. I reboot the notebook, start some
application that plays sound and then execute the commands below. And
everything works as a charm on my UX534FTC.

About reset - try also "alsa force-reload" and maybe the following
command:

hda-verb /dev/snd/hwC0D0 0x51 0x7ff 0x0  # AC_VERB_SET_CODEC_RESET

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Erikas
Nice. One more thing - if you can't get sound to work, then you need to:

1. Completely shutdown the laptop
2. Unplug charger
3. Wait few seconds
4. (optional) plug charger back
5. power on and apply commands. Sound works.

Is there something else we are missing? Like power reset command or
something?

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
I found it! I found the magic sequence!!!

srgk@zen~$ sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
[sudo] password for srgk: 
nid = 0x20, verb = 0x500, param = 0x1b
value = 0x0
srgk@zen:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
nid = 0x20, verb = 0x477, param = 0x4a4b
value = 0x0
srgk@zen:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
nid = 0x20, verb = 0x500, param = 0xf
value = 0x0
srgk@zen:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74
nid = 0x20, verb = 0x477, param = 0x74
value = 0x0

The result of alsa-info after those commands is still different from the
reference above for some reason. But it works perfectly without
artifacts!

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
Dumped all the coefficients when the sound is working and without any
distortions: http://alsa-
project.org/db/?f=79b20740c9abbd7427f166208b5a6a2e6449a174.

NOTE: Dumping coefficients can be enabled via

echo 1 | sudo tee /sys/module/snd_hda_codec/parameters/dump_coef

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
Alsa-info time:
- Ubuntu Live CD in VM after power cycle: 
http://alsa-project.org/db/?f=a3bb092b7964d28cc8a206d0619172472653b48b
- Ubuntu Live CD in VM after Windows VM was started: 
http://alsa-project.org/db/?f=316d1051a370a045a3e14d2fc456c6d06fd34ae4

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
BTW I'm glad that those commands helped you. And good job in command
dissection here!

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
The strange thing is that built-in microphones ARE actually working on
my notebook out of the box. At the least sound meter IS moving for
internal microphones in the settings. And I also found out another bug
when the topic starter has internal microphones working perfectly fine:
https://www.linux.org/threads/asus-zenbook-15-ux534f-realtek-hd-audio-
problem.27384/.

Possibly, there are some differences in audio hardware between 534FTC
and UX533FTC. I can't find any other explanation for that.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Erikas
For me (Asus UX533FTC) sound works fine when I execute those 2 commands
after boot.

However, when I was testing all those commands, sound did not always
worked. These steps fixed it (run either after or before commands, or
even right after boot):

1. Go to pavucontrol --> configuration
2. Change "Built in audio" from "Analog Stereo Duplex" to "Off".
3. Change "Built in audio" from "Off" to "Analog Stereo Duplex".
4. Sound starts to work (if required commands were already executed).

Sound seem to be perfectly fine via both headphones and internal
speakers. Did not notice any alienated sound yet. Haven't tested
microphone via headphones jack, since I don't have such headphones...

Microphone still doesn't work for me. None of provided QEMU dumps (when
converted to scripts) made microphone start to work.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Erikas
A bit background on how I figured out those 2 commands. So let's say you
have 6 commands in total:

A command
B command
C command
D command
E command
F command

Start executing commands one by one, from top to bottom (do NOT resort
them). Let's assume your sound starts to work after command E. So you
know that F is not needed.

Now reboot, then do on/off procedure in pavucontrol (as I described in
previous comment) and try in this sequence until you hear a sound (play
something in a background):

E command

if did not work, try this:

D command
E command

if did not work, try this:

C command
D command
E command

and so on.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
Another, shorter sample with warning (?) audio clip (play from terminal
when there is nothing more to do).

** Attachment added: "Sound sample - noisy sound from speakers 2"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379388/+files/noisy_sound_notification.m4a

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
The sound has a strange digital whistle (?) in it. This whistle be head
clearly with higher-pitch sounds.

** Attachment added: "Sound sample - noisy sound from speakers"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379380/+files/noisy_sound_speech_sample.m4a

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
Here is the behaviour on my UX534FTC:
1. Power cycle.
2. Execute two commands from the Erikas' comment.
3. Start youtube video with sound.

Actual result: No sound from speakers.

4. Execute two commands again while the video is playing.

Actual result: Sound appears with the same quality as in my comment #133
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/133).

Audio samples will be published in a minute.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Sergey Kostyuk
Headphones are not working - there is nothing beyond some "alien" sounds
from headphones' speakers.

** Attachment added: "Alien noises from headphones"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379389/+files/headphone_not_working.m4a

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-06-01 Thread Erikas
These seem to be bare minimum of commands to get audio working on my
Asus Zenbook UX533FTC:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

For anyone wondering where to get "hda-verb" utility - install "alsa-
tools".

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-31 Thread Sergey Kostyuk
More traces: Transition from speakers to headphones (w/o a microphone,
not a headset) while audio is playing on Windows VM. CORB and RIRBWP
only, vfio_region_write events filtered to make trace cleaner.

** Attachment added: "trace_spk_to_hp.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379185/+files/trace_spk_to_hp.txt

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-31 Thread Sergey Kostyuk
More traces: Transition from headphones (w/o a microphone, not a
headset) back to the speakers while audio is playing on Windows VM. CORB
and RIRBWP only, vfio_region_write events filtered to make trace
cleaner.

** Attachment added: "trace_hp_to_spk.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379184/+files/trace_hp_to_spk.txt

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-31 Thread Sergey Kostyuk
On the negative side: the sound has strange artifacts on speakers. And
headphones are not working properly once inserted.

If you want to experiment yourself - please use previous traces and the 
following Python scripts:
- annotate trace with verb names for known verbs: 
https://gist.github.com/s-kostyuk/192ce5d0fc8276652d6568f757291e3a
- convert all hda commands from qemu trace to the shell script: 
https://gist.github.com/s-kostyuk/e33f26f20f609d1dd0911dd56a0c17bc

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-31 Thread Sergey Kostyuk
This crazy script contains all SET and unknown commands sent from the
Windows to the audio, with some commands stripped (using a try-and-check
method). And this crazy script allows to enable the speakers somehow!!!

Now here is the question: Can somebody filter excess commands and find
the bare minimum needed to enable speakers?

** Attachment added: "A crazy script that allows to enable the speakers"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379134/+files/vm_trace_qemu_raw_after_reboot.win10.corb_rsp_annotated_set_only.txt.sh

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-31 Thread Sergey Kostyuk
** Attachment added: 
"qemu_pci_rtk_audio_trace_from_windows10_after_power_cycle.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379054/+files/vm_trace_qemu_raw.win10_clean_boot.txt

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-31 Thread Sergey Kostyuk
Uploaded more logs from VMs:
- notebook power cycle
- start Ubuntu VM (live CD) - no sound in VM
- start Windows VM
- disable device in Windows VM
- shutdown Windows VM
- start Ubuntu VM (live CD) - sound is present in VM 

** Attachment added: 
"qemu_pci_rtk_audio_trace_from_ubuntu2004_after_windows_vm.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379056/+files/vm_trace_qemu_raw.ubuntu20_after_windows.txt

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-31 Thread Sergey Kostyuk
** Attachment added: 
"qemu_pci_rtk_audio_trace_from_ubuntu2004_after_power_cycle.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5379055/+files/vm_trace_qemu_raw.ubuntu20_clean_boot.txt

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-30 Thread Sergey Kostyuk
Uploaded dump from the Windows 10 VM for somebody to play around.

0. Device disabled via the device manager. Shudown
1. Windows started.
2. Device enabled.
3. Played a test sound.
4. Device disabled via device manager.

** Attachment added: "qemu_pci_rtk_audio_trace_from_windows10.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5378826/+files/vm_trace_qemu_raw.win10.txt

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-30 Thread Sergey Kostyuk
So I decided on passing the whole IOMMU group into Windows. At first
sound didn't work in the virtual machine. But then I downloaded Realtek
driver from the ASUS website, installed it via bat file, manually
selected the "Realtek High Definition Audio Version 6.0.8794.1" driver
for the sound card (it was NOT listed as compatible). Aaaand Windows
started to produce sound using internal speakers!

Now we need to intercept the traffic and carry something useful out of
it.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-30 Thread Sergey Kostyuk
Ha. And just noticed the comment Kai-Heng Feng wrote before
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/124.
Looks like this utility and the approach described in the
https://jcs.org/2018/11/12/vfio are essentially doing the same thing.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-30 Thread Sergey Kostyuk
The good news is that I found an article that MAY help to reverse
engineer HDA verbs and other commands needed to configure our sound card
properly: https://jcs.org/2018/11/12/vfio. Basically, we need to pass
HDA Audio PCI-E device to the Windows VM and analyze all the traffic.
Not easy but it's something.

The bad news is that I have 10th gen Intel CPU and HDA Audio PCI-E device 
belongs to the same IOMMU Group as other devices:
IOMMU Group 12:
00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:0284]
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:02c8]
00:1f.4 SMBus [0c05]: Intel Corporation Device [8086:02a3]
00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake SPI 
(flash) Controller [8086:02a4]

And I'm slightly afraid to pass SMBus (sensors) and SPI controllers out
of the host OS.

Can somebody list IOMMU groups on UX534 with 8th gen CPU?

Links:
- listing IOMMU groups, watch for the Intel Audio device here: 
https://wiki.archlinux.org/index.php/PCI_passthrough_via_OVMF#Ensuring_that_the_groups_are_valid
- a great guide on installing Windows in QEMU: 
https://wiki.gentoo.org/wiki/QEMU/Windows_guest
- an article on reversing: https://jcs.org/2018/11/12/vfio

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-21 Thread Kai-Heng Feng
Subscribed Kailang and let's see if he can come up with some idea...

Otherwise please use https://github.com/Conmanx360/QemuHDADump to dump
the HDA configs.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-14 Thread Erikas
Hey. You probably tried USB-C headphones that include external audio
card. Any USB headphones that include external audio card would work
just fine. Also via Bluetooth audio works just fine too. The issue (at
least for me) is literally no audio through integrated speakers, and
audio is barely heard through audio jack, when volume is set to 100% or
above. And microphone is not reacting to my voice...

P.S. Tried headset via USB-C to audio jack adapter, and my system did
not even recognize the headset.

My exact model is: UX533FTC-A8221R

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-13 Thread Taha Soomro
I have used a USB-C headphone with mic (cost 10 bucks) and both the
audio and mic work really well. Now I don't have to boot to windows just
for zoom meetings. It seems nobody is going to fix this problem so this
is probably the best way to go about it.

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Re: [Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-09 Thread Dan Darie
Add USB headphones to that.

On Sat, May 9, 2020 at 3:40 PM Erikas  wrote:
>
> Here are the only options to have sound on any Asus Zenbook
> UX33*/UX43*/UX53* laptops:
>
> * External USB audio card.
> * Bluetooth headphones.
>
> And there seem to be no workaround available too...
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
>   No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Hi,
>
>   after instal Ubuntu in dual boot alongside Windows 10, I've realised
>   there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
>   AA024R in Ubuntu. In Windows there is no problem. Found this topic
>   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
>   the same problem with driver for Realtek ALC294 which is also mine
>   sound card. But even with this fix it is not working on UX534FT. Can
>   you please add fix also for this newer model?
>
>   Description:  Ubuntu 18.04.3 LTS
>   Release:  18.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Oct 29 15:11:25 2019
>   InstallationDate: Installed on 2019-10-29 (0 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
> (20190805)
>   SourcePackage: linux-signed-hwe
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-05-09 Thread Erikas
Here are the only options to have sound on any Asus Zenbook
UX33*/UX43*/UX53* laptops:

* External USB audio card.
* Bluetooth headphones.

And there seem to be no workaround available too...

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-30 Thread Dan Darie
If you have a pair of USB headphones, give them a try. Just bought a
Samsung S20 phone today and it occured to me I should the headphones on
my laptop.

They worked :)

Just unplug them when booting up. My Ubuntu 20.04 got stuck on booting
until I plugged them off.

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Re: [Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-29 Thread soulsacrifire
I suggest you to install Ubuntu without the NVIDIA drivers and then install
them again.

Il giorno mer 29 apr 2020 alle ore 01:57 Taha Soomro <
1850...@bugs.launchpad.net> ha scritto:

> Changing nvidia drivers does not fix the bug on UX534 (can someone else
> try?)
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
>   No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Hi,
>
>   after instal Ubuntu in dual boot alongside Windows 10, I've realised
>   there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
>   AA024R in Ubuntu. In Windows there is no problem. Found this topic
>   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
>   the same problem with driver for Realtek ALC294 which is also mine
>   sound card. But even with this fix it is not working on UX534FT. Can
>   you please add fix also for this newer model?
>
>   Description:  Ubuntu 18.04.3 LTS
>   Release:  18.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Oct 29 15:11:25 2019
>   InstallationDate: Installed on 2019-10-29 (0 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   SourcePackage: linux-signed-hwe
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-28 Thread Taha Soomro
Changing nvidia drivers does not fix the bug on UX534 (can someone else
try?)

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread Neitsab
@rewihaar: I'm glad to kow this workaround worked for you. Apparently
the problem affecting the UX{3,4,5}33 and UX{3,4,5}34 have a different
root cause and should be reported separately. You can find more info on
the issue affecting your model in the following bugs:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1742852 è
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784485 or even
this AskUbuntu question: https://askubuntu.com/questions/1032543/no-
sound-in-ubuntu-18-04-after-rebooting-from-windows-10. Kernel 4.19 and
5.0 are known to work well with those models.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread Neitsab
(But if you use any kernel version < 5.4, you don't get the sweet
ability to set the battery charge threshold:
https://www.reddit.com/r/linuxhardware/comments/g8kpee/psa_kernel_54_added_the_ability_to_set_a_battery/

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Re: [Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread soulsacrifire
Hi Michal,

on my Zenbook I stopped using the open source drivers but using the
5.3.0-26-generic kernel and the Nvidia 435 driver both Ubuntu and the
Microphone work well.


Il giorno lun 27 apr 2020 alle ore 16:13 Michal <1850...@bugs.launchpad.net>
ha scritto:

> Thanks for the tip on the Nvidia drivers. I can confirm that switching
> to the open source driver for GeForce MX250 (on my Asus UX334F) helped
> and my mic and headphones are working.
>
> The sounds is indeed 'metallic' without the headphones.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
>   No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Hi,
>
>   after instal Ubuntu in dual boot alongside Windows 10, I've realised
>   there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
>   AA024R in Ubuntu. In Windows there is no problem. Found this topic
>   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
>   the same problem with driver for Realtek ALC294 which is also mine
>   sound card. But even with this fix it is not working on UX534FT. Can
>   you please add fix also for this newer model?
>
>   Description:  Ubuntu 18.04.3 LTS
>   Release:  18.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Oct 29 15:11:25 2019
>   InstallationDate: Installed on 2019-10-29 (0 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   SourcePackage: linux-signed-hwe
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread Michal
Thanks for the tip on the Nvidia drivers. I can confirm that switching
to the open source driver for GeForce MX250 (on my Asus UX334F) helped
and my mic and headphones are working.

The sounds is indeed 'metallic' without the headphones.

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Re: [Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread soulsacrifire
If you increase the volume the sound is not as clean as on windows, but the
mic is working fine.

Il giorno lun 27 apr 2020 alle ore 13:01 Taha Soomro <
1850...@bugs.launchpad.net> ha scritto:

> Interesting comment soulsacrifice. Is your mic working? and what do you
> mean by 'metallic' sound?
>
> I wonder if this will work on UX534. Can someone test it? I dont want to
> reinstall :)
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
>   No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Hi,
>
>   after instal Ubuntu in dual boot alongside Windows 10, I've realised
>   there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
>   AA024R in Ubuntu. In Windows there is no problem. Found this topic
>   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
>   the same problem with driver for Realtek ALC294 which is also mine
>   sound card. But even with this fix it is not working on UX534FT. Can
>   you please add fix also for this newer model?
>
>   Description:  Ubuntu 18.04.3 LTS
>   Release:  18.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Oct 29 15:11:25 2019
>   InstallationDate: Installed on 2019-10-29 (0 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   SourcePackage: linux-signed-hwe
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread Taha Soomro
Interesting comment soulsacrifice. Is your mic working? and what do you
mean by 'metallic' sound?

I wonder if this will work on UX534. Can someone test it? I dont want to
reinstall :)

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Re: [Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread soulsacrifire
Hi,

I'm working on a Zenbook UX334 using a dual boot system.

Initially I've installed Ubuntu 19.10 with nvidia drivers experiencing the
audio problem.
After that I installed Ubuntu 19.10 but without the Nvidia drivers and the
sound started working again. In the second phase I installed the nvidia
drivers. The sound is metallic but it works fine.



Il giorno lun 27 apr 2020 alle ore 08:10 Rewi Haar <
1850...@bugs.launchpad.net> ha scritto:

> I have the same issue on a ZenBook UX433FLC.  The internal speakers work
> at least some of the time, but whenever I plug in headphones I just hear
> a loud irregular clicking sound.  The headphones work fine in Windows
> 10.
>
> As I recall, when I initially ran Ubuntu off a live USB before
> installation, I checked the audio using headphones and it seemed to work
> just fine.  (In case it turns out to be relevant, this would have been
> before I switched the SATA mode to AHCI.)
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
>   No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Hi,
>
>   after instal Ubuntu in dual boot alongside Windows 10, I've realised
>   there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
>   AA024R in Ubuntu. In Windows there is no problem. Found this topic
>   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
>   the same problem with driver for Realtek ALC294 which is also mine
>   sound card. But even with this fix it is not working on UX534FT. Can
>   you please add fix also for this newer model?
>
>   Description:  Ubuntu 18.04.3 LTS
>   Release:  18.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Oct 29 15:11:25 2019
>   InstallationDate: Installed on 2019-10-29 (0 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   SourcePackage: linux-signed-hwe
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread Rewi Haar
I just followed Neitsab's workaround of doing a cold power off/power on
between OSes instead of a reboot and it seems to have worked (I now get
audio through both headphones and internal speakers).  This explains why
I was able to get audio on the live USB as well.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-27 Thread Rewi Haar
I have the same issue on a ZenBook UX433FLC.  The internal speakers work
at least some of the time, but whenever I plug in headphones I just hear
a loud irregular clicking sound.  The headphones work fine in Windows
10.

As I recall, when I initially ran Ubuntu off a live USB before
installation, I checked the audio using headphones and it seemed to work
just fine.  (In case it turns out to be relevant, this would have been
before I switched the SATA mode to AHCI.)

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-26 Thread Neitsab
Also affected by this bug, Zenbook 15 UX534FAC_UX534FA on a freshly
installed Ubuntu 20.04 in dual boot with Windows 10: no sound on
internal speakers in Ubuntu but USB audio speakers work. Same sound card
as others etc.

I know it is a bit far fetched, but would it be possible that the
required switch of SATA mode in the BIOS between Intel Rapid Storage
Technology (RST) (required for booting Windows) and AHCI mode (required
to have any Linux distribution detect the NVMe drive) have something to
do with this?

Last year I helped someone set up Ubuntu on a Zenbook UX333FA, and when
faced with the same situation (no sound/crackling in Ubuntu only), we
used the workaround of shutting down Windows completely instead of
rebooting, then coming from a cold boot the sound was working with the
appropriate kernel (4.19 IIRC). But here, in between the two OS we
always have to switch between SATA mode... Or am I the only one?

Thank you

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-24 Thread Mikhail Klimovich
Have the same issue on ZenBook 15 UX533FTC-A8236R Ubuntu 20.04 LTS 
5.4.0-26-generic 
Sound card model: ALC294
BIOS Fast Boot is disabled

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-23 Thread Fransoua
Fresh install Ubuntu 20.04
Sound works with bluetooth speakers and HDMI
BUT still no sound through internal speakers
Thanks

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-20 Thread Themis Papameletiou
Also have the same issue on Zenbook UX534FTC. Tried on Ubuntu 18.04,
19.10 and 20.04 beta.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-19 Thread Fransoua
No amelioration with Ubuntu 20.04 beta.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-18 Thread Zsolt
I have the same problem on Asus Fx705GE, but adding to boot parameter
"snd_hda_intel.dmic_detect=0" solved my problem.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-17 Thread Jonathan Loos
I have the same problem on 
Asus Zenbook 15 UX534F 
and Linux Mint Tricia 19.3.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-17 Thread Viktor Shmigol
I have the same problem.
I tried to use different kernel and latest one 5.6.4, but there is no sound.
Is there any chance to provide me a workaround for this?

Asus ZenBook 15 UX534FTC-AA074T
Ubuntu 18.04.4 LTS

kernel 5.3.0-46-generic.

hwinfo --sound
18: PCI 1f.3: 0403 Audio device 
  [Created at pci.378]
  Unique ID: nS1_.9G5mT1GK4nF
  SysFS ID: /devices/pci:00/:00:1f.3
  SysFS BusID: :00:1f.3
  Hardware Class: sound
  Model: "Intel Audio device"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x02c8 
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x1a61 
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable)
  Memory Range: 0xc410-0xc41f (rw,non-prefetchable)
  IRQ: 148 (876 events)
  Module Alias: "pci:v8086d02C8sv1043sd1A61bc04sc03i80"
  Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
  Driver Info #1:
Driver Status: sof_pci_dev is active
Driver Activation Cmd: "modprobe sof_pci_dev"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-15 Thread Alexander
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-15 Thread Maxim
There is the same problem with my Asus ZenBook UX534FAC.
Is there any plan to fix it within the nearest kernel updates?

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-14 Thread Nikita
Same problem, waiting for fix

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-04-13 Thread Andrea De Blasi
Same problem for me.  I've tried evething but nothing seems work. Only
bluetooth speakers are working fine

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-03-31 Thread Gediminas Aleknavicius
I did the following:


// dir = 0, data = 1
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_MASK 0x08
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DIR 0x00
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DATA 0x08

// dir = 0, data = 0
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_MASK 0x08
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DIR 0x00
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DATA 0x00

// dir = 1, data = 0
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_MASK 0x08
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DIR 0x08
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DATA 0x00

// dir = 1, data = 1
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_MASK 0x08
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DIR 0x08
hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DATA 0x08

Repeat these for each GPIO pin, from 0 to 7.

I set the last parameter from 0x01, 0x02, 0x04, 0x08, ... 0x40, 0x80
while having something paying in the background - still no sound.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-03-30 Thread Kai-Heng Feng
According to the quirk table, ASUS laptops may need to pull up GPIO to enable 
speaker AMP.
Please follow the instruction [1] and try different GPIO values:

[1] https://bugzilla.kernel.org/show_bug.cgi?id=70991#c4

** Bug watch added: Linux Kernel Bug Tracker #70991
   https://bugzilla.kernel.org/show_bug.cgi?id=70991

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-03-30 Thread Kai-Heng Feng
Sorry, there's no need to file a new bug for UX533FTC, just found the
ALSA info in previous comments.

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Title:
  No sound on ASUS UX534FT

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-03-30 Thread Kai-Heng Feng
Ok, yours is not 534FT. Can you please file a separate bug?

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-03-30 Thread Gediminas Aleknavicius
UX533FTC

** Attachment added: "dmesg.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5343266/+files/dmesg.log

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  No sound on ASUS UX534FT

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-03-30 Thread Gediminas Aleknavicius
UX533FTC

** Attachment added: "lspci.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5343267/+files/lspci.log

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Title:
  No sound on ASUS UX534FT

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-03-30 Thread Gediminas Aleknavicius
The above are the logs with proposed packages and upgrade.

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[Bug 1850439] Re: No sound on ASUS UX534FT

2020-03-30 Thread robbert
** Attachment added: "dmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+attachment/5343261/+files/dmesg.txt

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Title:
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