Re: [uknof] Please Advise: UK - India Routing issues

2013-04-18 Thread Wayne Merricks

Hi all,

Would like to extend thanks to all the help received on and off list.  
Sadly despite evidence to support our position, BSNL proved not to be 
co-operative.  We are still pinging in excess 500 - 750ms and travelling 
via America.


After a lot of Indians shouting in a language I don't understand, we've 
moved to a different Indian ISP and we're now averaging 175ms.


Sometimes you have to bite the bullet and swap companies I guess.

Thanks again for all the help and advice,


Wayne



Re: [uknof] Please Advise: UK - India Routing issues

2013-04-02 Thread Ben Vaux
I have been based in the UAE for the last nine years and we have had cables cut 
in Egypt four or five times over that period impacting performance to varying 
degrees.

 

From: uknof-boun...@lists.uknof.org.uk 
[mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Will Hargrave
Sent: 02 April 2013 00:24
To: Matthew Melbourne; 'Neil J. McRae'; 'waynemerricks'
Cc: uknof@lists.uknof.org.uk
Subject: Re: [uknof] Please Advise: UK - India Routing issues

 

In Egypt a lot of these cables share the same infrastructure, even the same 
cable sheath.

So shared fate is inevitable.



Matthew Melbourne m...@melbourne.org.uk wrote:

Not to mention the issues with SEA-ME-WE 4 (SMW4) on 27th March.

http://www.telegeography.com/products/commsupdate/articles/2013/03/28/seamew
e-4-damage-hampers-internet-access-in-region/

Reports suggests EIG (Europe-India Gateway) and IMEWE
(India-Middle-East-Western-Europe) were in 'maintenance mode'.

Very fishy.. ;-)

Cheers,
Matt

-Original Message-
From: uknof-boun...@lists.uknof.org.uk
[mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Neil J. McRae
Sent: 01 April 2013 17:25
To: waynemerricks
Cc: uknof@lists.uknof.org.uk
Subject: Re: [uknof] Please Advise: UK - India Routing issues

As will says many cable issues - falcon and flag seems to be on for now but
this was causing chaos last week.

Sent from my iPhone

On 1 Apr 2013, at 13:45, waynemerricks waynemerri...@thevoiceasia.com
wrote:
Hi all,

I apologise if this is the wrong place to ask but I was recommended
reaching out to the UKNOF lists after not getting very far in other
lists/forums.
I work for a UK company with a satellite office in Northern India served
by BSNL.  About 4 weeks ago our inter office latency doubled to
approximately 750ms.  After some investigation on various UK ISPs I realised
that they're all being routed via London - New York - Palo Alto - Tokyo
- Singapore - Chennai.
The return route from India was still Mumbai - London fairly directly as
it always has been.
Some time on Wednesday (27th) the route changed again.  Now the UK is
bouncing from London - Egypt - Mumbai.  This is almost normal but I'm
still averaging about 100ms higher latency than normal (I could get under
250ms on a good day but more usually it was about 300ms).
At about the same time the return route from India changed completely (its
now going Mumbai - Chennai - Singapore - Tokyo - Palo Alto - New York
- London).
I'm fairly convinced its a BSNL issue but they're doing the usual telco
thing of it must be your fault.  Is there anything I can use to prove one
way or the other where the fault lies?
I have a handful of trace routes (attached) that didn't convince them, so
where should I go next?
Any advice even if its to tell me to try elsewhere would be much
appreciated.
Regards,

Wayne
16.03-India (BSNL) - UK (BT).txt
16.03-UK (BT) - India (BSNL).txt
16.03-UK (TalkTalk) - India (BSNL).txt 28.03-UK (BT) - India 
(BSNL).txt 31.03-India (BSNL) - UK (BT).txt







-- 
Sent from my Android phone with K-9 Mail. Please excuse my brevity.



Re: [uknof] Please Advise: UK - India Routing issues

2013-04-02 Thread Paul Thornton
Co-incidentally, I've just been discussing this with a customer, and 
have a trace from a router in Dubai going to Lebanon ... taking in a 
global tour as it heads off to the East.  RTT is approaching 400ms and 
it isn't pretty :(


The past few weeks have certainly been interesting for anyone in that 
region, or with customers there.


Paul.

On 02/04/2013 12:19, Ben Vaux wrote:

I have been based in the UAE for the last nine years and we have had
cables cut in Egypt four or five times over that period impacting
performance to varying degrees.

*From:*uknof-boun...@lists.uknof.org.uk
[mailto:uknof-boun...@lists.uknof.org.uk] *On Behalf Of *Will Hargrave
*Sent:* 02 April 2013 00:24
*To:* Matthew Melbourne; 'Neil J. McRae'; 'waynemerricks'
*Cc:* uknof@lists.uknof.org.uk
*Subject:* Re: [uknof] Please Advise: UK - India Routing issues

In Egypt a lot of these cables share the same infrastructure, even the
same cable sheath.

So shared fate is inevitable.

Matthew Melbourne m...@melbourne.org.uk mailto:m...@melbourne.org.uk
wrote:

Not to mention the issues with SEA-ME-WE 4 (SMW4) on 27th March.

http://www.telegeography.com/products/commsupdate/articles/2013/03/28/seamew
e-4-damage-hampers-internet-access-in-region/

Reports suggests EIG (Europe-India Gateway) and IMEWE
(India-Middle-East-Western-Europe) were in 'maintenance mode'.

Very fishy.. ;-)

Cheers,
Matt

-Original Message-
From:uknof-boun...@lists.uknof.org.uk  mailto:uknof-boun...@lists.uknof.org.uk
[mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Neil J. McRae
Sent: 01 April 2013 17:25
To: waynemerricks
Cc:uknof@lists.uknof.org.uk  mailto:uknof@lists.uknof.org.uk
Subject: Re: [uknof] Please Advise: UK - India Routing issues

As will says many cable issues - falcon and flag seems to be on for now but
this was causing chaos last week.

Sent from my iPhone

On 1 Apr 2013, at 13:45,waynemerricks  waynemerri...@thevoiceasia.com  
mailto:waynemerri...@thevoiceasia.com
wrote:

Hi all,

I apologise if this is the wrong place to ask but I was recommended

reaching out to the UKNOF lists after not getting very far in other
lists/forums.

I work for a UK company with a satellite office in Northern India served

by BSNL.  About 4 weeks ago our inter office latency doubled to
approximately 750ms.  After some investigation on various UK ISPs I realised
that they're all being routed via London -  New York -  Palo Alto -  Tokyo
-  Singapore -  Chennai.

The return route from India was still Mumbai -  London fairly directly as

it always has been.

Some time on Wednesday (27th) the route changed again.  Now the UK is

bouncing from London -  Egypt -  Mumbai.  This is almost normal but I'm
still averaging about 100ms higher latency than normal (I could get under
250ms on a good day but more usually it was about 300ms).

At about the same time the return route from India changed completely (its

now going Mumbai -  Chennai -  Singapore -  Tokyo -  Palo Alto -  New York
-  London).

I'm fairly convinced its a BSNL issue but they're doing the usual telco

thing ofit must be your fault.   Is there anything I can use to prove one
way or the other where the fault lies?

I have a handful of trace routes (attached) that didn't convince them, so

where should I go next?

Any advice even if its to tell me to try elsewhere would be much

appreciated.

Regards,

Wayne
16.03-India (BSNL) - UK (BT).txt
16.03-UK (BT) - India (BSNL).txt
16.03-UK (TalkTalk) - India (BSNL).txt  28.03-UK (BT) - India
(BSNL).txt  31.03-India (BSNL) - UK (BT).txt






--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.



--
Paul Thornton



Re: [uknof] Please Advise: UK - India Routing issues

2013-04-02 Thread Stephen Wilcox
Don't know what you mean Paul ;)

Looks okay from my network (LON-DXB):

traceroute to s1.dma.dxb (91.196.184.67), 30 hops max, 40 byte packets
 1  gw.serversa.lon.ixreach.com (91.196.185.1)  7.045 ms  7.675 ms  10.324
ms
 2  host-91-196-187-150.in-addr.ixreach.com (91.196.187.150)  0.295 ms
 0.282 ms  0.385 ms
 3  host-91-196-187-106.in-addr.ixreach.com (91.196.187.106)  10.874 ms
 10.873 ms  15.447 ms
 4  host-91-196-187-194.in-addr.ixreach.com (91.196.187.194)  6.292 ms
 6.280 ms  6.410 ms
 5  host-91-196-187-198.in-addr.ixreach.com (91.196.187.198)  6.675 ms
 6.722 ms  6.920 ms
 6  s1.dma.dxb.ixreach.com (91.196.184.67)  158.645 ms  159.185 ms  159.498
ms


FYI most routes are now back albeit on alternative paths so there shouldn't
be much ongoing issue to the region..

Steve



On 2 April 2013 12:57, Paul Thornton p...@prt.org wrote:

 Co-incidentally, I've just been discussing this with a customer, and have
 a trace from a router in Dubai going to Lebanon ... taking in a global tour
 as it heads off to the East.  RTT is approaching 400ms and it isn't pretty
 :(

 The past few weeks have certainly been interesting for anyone in that
 region, or with customers there.

 Paul.


 On 02/04/2013 12:19, Ben Vaux wrote:

 I have been based in the UAE for the last nine years and we have had
 cables cut in Egypt four or five times over that period impacting
 performance to varying degrees.

 *From:*uknof-bounces@lists.**uknof.org.ukuknof-boun...@lists.uknof.org.uk
 [mailto:uknof-bounces@lists.**uknof.org.ukuknof-boun...@lists.uknof.org.uk]
 *On Behalf Of *Will Hargrave
 *Sent:* 02 April 2013 00:24
 *To:* Matthew Melbourne; 'Neil J. McRae'; 'waynemerricks'
 *Cc:* uknof@lists.uknof.org.uk
 *Subject:* Re: [uknof] Please Advise: UK - India Routing issues


 In Egypt a lot of these cables share the same infrastructure, even the
 same cable sheath.

 So shared fate is inevitable.

 Matthew Melbourne m...@melbourne.org.uk mailto:m...@melbourne.org.uk**
 

 wrote:

 Not to mention the issues with SEA-ME-WE 4 (SMW4) on 27th March.

 http://www.telegeography.com/**products/commsupdate/articles/**
 2013/03/28/seamewhttp://www.telegeography.com/products/commsupdate/articles/2013/03/28/seamew
 e-4-damage-hampers-internet-**access-in-region/

 Reports suggests EIG (Europe-India Gateway) and IMEWE
 (India-Middle-East-Western-**Europe) were in 'maintenance mode'.

 Very fishy.. ;-)

 Cheers,
 Matt

 -Original Message-
 From:uknof-bounces@lists.**uknof.org.ukfrom%3auknof-boun...@lists.uknof.org.uk
  mailto:
 uknof-bounces@lists.**uknof.org.uk uknof-boun...@lists.uknof.org.uk
 [mailto:uknof-bounces@lists.**uknof.org.ukuknof-boun...@lists.uknof.org.uk]
 On Behalf Of Neil J. McRae
 Sent: 01 April 2013 17:25
 To: waynemerricks
 Cc:uknof@lists.uknof.org.uk  
 mailto:uk...@lists.uknof.org.**ukuknof@lists.uknof.org.uk
 
 Subject: Re: [uknof] Please Advise: UK - India Routing issues

 As will says many cable issues - falcon and flag seems to be on for now
 but
 this was causing chaos last week.

 Sent from my iPhone

 On 1 Apr 2013, at 13:45,waynemerricks  waynemerricks@thevoiceasia.**
 com waynemerri...@thevoiceasia.com  mailto:waynemerricks@**
 thevoiceasia.com waynemerri...@thevoiceasia.com

 wrote:

 Hi all,

 I apologise if this is the wrong place to ask but I was recommended

 reaching out to the UKNOF lists after not getting very far in other
 lists/forums.

 I work for a UK company with a satellite office in Northern India served

 by BSNL.  About 4 weeks ago our inter office latency doubled to
 approximately 750ms.  After some investigation on various UK ISPs I
 realised
 that they're all being routed via London -  New York -  Palo Alto -
  Tokyo
 -  Singapore -  Chennai.

 The return route from India was still Mumbai -  London fairly directly as

 it always has been.

 Some time on Wednesday (27th) the route changed again.  Now the UK is

 bouncing from London -  Egypt -  Mumbai.  This is almost normal but I'm
 still averaging about 100ms higher latency than normal (I could get under
 250ms on a good day but more usually it was about 300ms).

 At about the same time the return route from India changed completely (its

 now going Mumbai -  Chennai -  Singapore -  Tokyo -  Palo Alto -
  New York
 -  London).

 I'm fairly convinced its a BSNL issue but they're doing the usual telco

 thing ofit must be your fault.   Is there anything I can use to prove
 one
 way or the other where the fault lies?

 I have a handful of trace routes (attached) that didn't convince them, so

 where should I go next?

 Any advice even if its to tell me to try elsewhere would be much

 appreciated.

 Regards,

 Wayne
 16.03-India (BSNL) - UK (BT).txt
 16.03-UK (BT) - India (BSNL).txt
 16.03-UK (TalkTalk) - India (BSNL).txt  28.03-UK (BT) - India
 (BSNL).txt  31.03-India (BSNL) - UK (BT).txt






 --
 Sent from my Android phone with K-9 Mail. Please excuse my brevity.


 --
 Paul Thornton




-- 
Director / Founder
IX Reach Ltd
E: steve.wil

Re: [uknof] Please Advise: UK - India Routing issues

2013-04-02 Thread Will Hargrave

On 2 Apr 2013, at 13:08, Stephen Wilcox steve.wil...@ixreach.com wrote:

 Don't know what you mean Paul ;)
 
 Looks okay from my network (LON-DXB):
 
 traceroute to s1.dma.dxb (91.196.184.67), 30 hops max, 40 byte packets
  1  gw.serversa.lon.ixreach.com (91.196.185.1)  7.045 ms  7.675 ms  10.324 ms
  2  host-91-196-187-150.in-addr.ixreach.com (91.196.187.150)  0.295 ms  0.282 
 ms  0.385 ms
  3  host-91-196-187-106.in-addr.ixreach.com (91.196.187.106)  10.874 ms  
 10.873 ms  15.447 ms
  4  host-91-196-187-194.in-addr.ixreach.com (91.196.187.194)  6.292 ms  6.280 
 ms  6.410 ms
  5  host-91-196-187-198.in-addr.ixreach.com (91.196.187.198)  6.675 ms  6.722 
 ms  6.920 ms
  6  s1.dma.dxb.ixreach.com (91.196.184.67)  158.645 ms  159.185 ms  159.498 ms
 
 FYI most routes are now back albeit on alternative paths so there shouldn't 
 be much ongoing issue to the region..

Damn, that reverse DNS is *ugly* though ;)


[uknof] Please Advise: UK - India Routing issues

2013-04-01 Thread waynemerricks

Hi all,

I apologise if this is the wrong place to ask but I was recommended 
reaching out to the UKNOF lists after not getting very far in other 
lists/forums.


I work for a UK company with a satellite office in Northern India 
served by BSNL.  About 4 weeks ago our inter office latency doubled to 
approximately 750ms.  After some investigation on various UK ISPs I 
realised that they're all being routed via London - New York - Palo 
Alto - Tokyo - Singapore - Chennai.


The return route from India was still Mumbai - London fairly directly 
as it always has been.


Some time on Wednesday (27th) the route changed again.  Now the UK is 
bouncing from London - Egypt - Mumbai.  This is almost normal but I'm 
still averaging about 100ms higher latency than normal (I could get 
under 250ms on a good day but more usually it was about 300ms).


At about the same time the return route from India changed completely 
(its now going Mumbai - Chennai - Singapore - Tokyo - Palo Alto - 
New York - London).


I'm fairly convinced its a BSNL issue but they're doing the usual telco 
thing of it must be your fault.  Is there anything I can use to prove 
one way or the other where the fault lies?


I have a handful of trace routes (attached) that didn't convince them, 
so where should I go next?


Any advice even if its to tell me to try elsewhere would be much 
appreciated.


Regards,

WayneLudhiana, India - West Bromwich, UK

Tracing route to host217-41-15-69.in-addr.btopenworld.com [217.41.15.69]

over a maximum of 30 hops:

  11 ms1 ms1 ms  10.91.5.1 
  2 5 ms 6 ms 9 ms  117.240.161.18 
  388 ms88 ms88 ms  115.114.89.17.static-mumbai.vsnl.net.in 
[115.114.89.17] 
  4   309 ms   308 ms   309 ms  if-2-590.tcore2.l78-london.as6453.net 
[80.231.131.113] 
  5   319 ms   298 ms   298 ms  if-2-2.tcore1.l78-london.as6453.net 
[80.231.131.2] 
  6   449 ms ** vlan704.icore1.ldn-london.as6453.net 
[80.231.130.10] 
  7   417 ms   414 ms   423 ms  t2a1.uk-lon1.eu.bt.net [195.66.224.108] 
  8   366 ms   367 ms   367 ms  t2as1-v101.uk-lon1.eu.bt.net [166.49.135.16] 
  9   330 ms   333 ms   326 ms  166-49-211-142.eu.bt.net [166.49.211.142] 
 10   306 ms   307 ms   307 ms  core1-pos0-1-4-0.ealing.ukcore.bt.net 
[62.6.201.81] 
 11   333 ms   335 ms   334 ms  host213-121-193-31.ukcore.bt.net 
[213.121.193.31] 
 12   384 ms   382 ms   384 ms  acc1-10gige-0-5-0-1.l-far.21cn-ipp.bt.net 
[109.159.249.34] 
 13   309 ms   309 ms   311 ms  109.159.249.109 
 14   458 ms   459 ms * 217.41.168.106 
 15 *  310 ms   309 ms  217.41.168.42 
 16   476 ms   476 ms   477 ms  213.120.177.97 
 17   319 ms   319 ms   319 ms  213.120.178.131 
 18 *** Request timed out.
 19   431 ms   432 ms   427 ms  host217-41-15-69.in-addr.btopenworld.com 
[217.41.15.69] West Bromwich, UK - Ludhiana, India

traceroute to 117.240.161.18 (117.240.161.18), 30 hops max, 60 byte packets
 1  10.43.0.1 (10.43.0.1)  0.272 ms  0.249 ms  0.239 ms
 2  10.43.0.254 (10.43.0.254)  1.482 ms  2.809 ms  3.516 ms
 3  host81-139-64-1.in-addr.btopenworld.com (81.139.64.1)  12.108 ms  12.657 ms 
 13.672 ms
 4  213.120.178.141 (213.120.178.141)  14.996 ms  16.464 ms  16.803 ms
 5  213.120.177.98 (213.120.177.98)  17.224 ms  18.184 ms *
 6  * 217.41.168.43 (217.41.168.43)  13.466 ms  13.979 ms
 7  217.41.168.107 (217.41.168.107)  15.426 ms  17.263 ms  18.112 ms
 8  109.159.249.78 (109.159.249.78)  19.396 ms  20.421 ms 
acc1-10GigE-0-2-0-6.l-far.21cn-ipp.bt.net (109.159.249.101)  20.975 ms
 9  core2-te0-15-0-17.faraday.ukcore.bt.net (109.159.249.27)  27.687 ms 
core2-te0-7-0-17.faraday.ukcore.bt.net (109.159.249.13)  26.631 ms 
core2-te0-7-0-5.faraday.ukcore.bt.net (109.159.249.15)  27.040 ms
10  host213-121-193-56.ukcore.bt.net (213.121.193.56)  28.376 ms  28.800 ms  
29.173 ms
11  transit2-pos9-0.telehouse.ukcore.bt.net (62.6.201.122)  29.175 ms  30.172 
ms  207.068 ms
12  t2as2-tge4-3.uk-lon1.eu.bt.net (166.49.214.145)  84.279 ms  85.303 ms  
14.389 ms
13  t2a1-ge4-0-0.uk-lon1.eu.bt.net (166.49.135.17)  14.542 ms  14.776 ms  
16.549 ms
14  * * *
15  * Vlan1501.icore2.LDN-London.as6453.net (195.219.83.126)  31.227 ms *
16  * if-6-756.tcore2.L78-London.as6453.net (80.231.131.25)  30.171 ms  31.572 
ms
17  if-20-2.tcore2.NYY-NewYork.as6453.net (216.6.99.13)  276.170 ms * *
18  if-11-2.tcore1.NYY-NewYork.as6453.net (216.6.99.2)  275.374 ms  262.572 ms  
264.956 ms
19  if-1-2.tcore1.PDI-PaloAlto.as6453.net (66.198.127.5)  262.043 ms  264.510 
ms  267.399 ms
20  if-2-2.tcore2.PDI-PaloAlto.as6453.net (66.198.127.2)  264.853 ms  264.490 
ms  287.183 ms
21  if-9-2.tcore1.TV2-Tokyo.as6453.net (180.87.180.18)  288.083 ms  287.313 ms  
279.838 ms
22  if-2-2.tcore2.TV2-Tokyo.as6453.net (180.87.180.2)  289.945 ms  295.448 ms  
288.817 ms
23  if-6-2.tcore1.SVW-Singapore.as6453.net (180.87.12.109)  344.097 ms  348.759 
ms  263.364 ms
24  if-5-2.tcore1.CXR-Chennai.as6453.net (180.87.12.54)  267.062 ms  273.407 ms 
 

Re: [uknof] Please Advise: UK - India Routing issues

2013-04-01 Thread Will Hargrave

On 31 Mar 2013, at 18:16, waynemerricks waynemerri...@thevoiceasia.com wrote:

 I work for a UK company with a satellite office in Northern India served by 
 BSNL.  About 4 weeks ago our inter office latency doubled to approximately 
 750ms.  After some investigation on various UK ISPs I realised that they're 
 all being routed via London - New York - Palo Alto - Tokyo - Singapore - 
 Chennai.
 
 The return route from India was still Mumbai - London fairly directly as it 
 always has been.
 
 Some time on Wednesday (27th) the route changed again.  Now the UK is 
 bouncing from London - Egypt - Mumbai.  This is almost normal but I'm still 
 averaging about 100ms higher latency than normal (I could get under 250ms on 
 a good day but more usually it was about 300ms).
 
 At about the same time the return route from India changed completely (its 
 now going Mumbai - Chennai - Singapore - Tokyo - Palo Alto - New York - 
 London).


Connectivity from Europe to Asia (and East Africa) is shafted every which way 
right now as a result of the multiple, severe cable cuts in the Alexandria 
region.

As usual the Renesys blog has useful data:

http://www.renesys.com/blog/2013/03/intrigue-surrounds-smw4-cut.shtml 

I believe all the operators are struggling with this.


Will


Re: [uknof] Please Advise: UK - India Routing issues

2013-04-01 Thread Neil J. McRae
As will says many cable issues - falcon and flag seems to be on for now but 
this was causing chaos last week.

Sent from my iPhone

On 1 Apr 2013, at 13:45, waynemerricks waynemerri...@thevoiceasia.com wrote:

 Hi all,
 
 I apologise if this is the wrong place to ask but I was recommended reaching 
 out to the UKNOF lists after not getting very far in other lists/forums.
 
 I work for a UK company with a satellite office in Northern India served by 
 BSNL.  About 4 weeks ago our inter office latency doubled to approximately 
 750ms.  After some investigation on various UK ISPs I realised that they're 
 all being routed via London - New York - Palo Alto - Tokyo - Singapore - 
 Chennai.
 
 The return route from India was still Mumbai - London fairly directly as it 
 always has been.
 
 Some time on Wednesday (27th) the route changed again.  Now the UK is 
 bouncing from London - Egypt - Mumbai.  This is almost normal but I'm still 
 averaging about 100ms higher latency than normal (I could get under 250ms on 
 a good day but more usually it was about 300ms).
 
 At about the same time the return route from India changed completely (its 
 now going Mumbai - Chennai - Singapore - Tokyo - Palo Alto - New York - 
 London).
 
 I'm fairly convinced its a BSNL issue but they're doing the usual telco thing 
 of it must be your fault.  Is there anything I can use to prove one way or 
 the other where the fault lies?
 
 I have a handful of trace routes (attached) that didn't convince them, so 
 where should I go next?
 
 Any advice even if its to tell me to try elsewhere would be much appreciated.
 
 Regards,
 
 Wayne
 16.03-India (BSNL) - UK (BT).txt
 16.03-UK (BT) - India (BSNL).txt
 16.03-UK (TalkTalk) - India (BSNL).txt
 28.03-UK (BT) - India (BSNL).txt
 31.03-India (BSNL) - UK (BT).txt




Re: [uknof] Please Advise: UK - India Routing issues

2013-04-01 Thread Matthew Melbourne
Not to mention the issues with SEA-ME-WE 4 (SMW4) on 27th March.

http://www.telegeography.com/products/commsupdate/articles/2013/03/28/seamew
e-4-damage-hampers-internet-access-in-region/

Reports suggests EIG (Europe-India Gateway) and IMEWE
(India-Middle-East-Western-Europe) were in 'maintenance mode'.

Very fishy.. ;-)

Cheers,
Matt

-Original Message-
From: uknof-boun...@lists.uknof.org.uk
[mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Neil J. McRae
Sent: 01 April 2013 17:25
To: waynemerricks
Cc: uknof@lists.uknof.org.uk
Subject: Re: [uknof] Please Advise: UK - India Routing issues

As will says many cable issues - falcon and flag seems to be on for now but
this was causing chaos last week.

Sent from my iPhone

On 1 Apr 2013, at 13:45, waynemerricks waynemerri...@thevoiceasia.com
wrote:

 Hi all,
 
 I apologise if this is the wrong place to ask but I was recommended
reaching out to the UKNOF lists after not getting very far in other
lists/forums.
 
 I work for a UK company with a satellite office in Northern India served
by BSNL.  About 4 weeks ago our inter office latency doubled to
approximately 750ms.  After some investigation on various UK ISPs I realised
that they're all being routed via London - New York - Palo Alto - Tokyo
- Singapore - Chennai.
 
 The return route from India was still Mumbai - London fairly directly as
it always has been.
 
 Some time on Wednesday (27th) the route changed again.  Now the UK is
bouncing from London - Egypt - Mumbai.  This is almost normal but I'm
still averaging about 100ms higher latency than normal (I could get under
250ms on a good day but more usually it was about 300ms).
 
 At about the same time the return route from India changed completely (its
now going Mumbai - Chennai - Singapore - Tokyo - Palo Alto - New York
- London).
 
 I'm fairly convinced its a BSNL issue but they're doing the usual telco
thing of it must be your fault.  Is there anything I can use to prove one
way or the other where the fault lies?
 
 I have a handful of trace routes (attached) that didn't convince them, so
where should I go next?
 
 Any advice even if its to tell me to try elsewhere would be much
appreciated.
 
 Regards,
 
 Wayne
 16.03-India (BSNL) - UK (BT).txt
 16.03-UK (BT) - India (BSNL).txt
 16.03-UK (TalkTalk) - India (BSNL).txt 28.03-UK (BT) - India 
 (BSNL).txt 31.03-India (BSNL) - UK (BT).txt






Re: [uknof] Please Advise: UK - India Routing issues

2013-04-01 Thread Will Hargrave
In Egypt a lot of these cables share the same infrastructure, even the same 
cable sheath.

So shared fate is inevitable.


Matthew Melbourne m...@melbourne.org.uk wrote:

Not to mention the issues with SEA-ME-WE 4 (SMW4) on 27th March.

http://www.telegeography.com/products/commsupdate/articles/2013/03/28/seamew
e-4-damage-hampers-internet-access-in-region/

Reports suggests EIG (Europe-India Gateway) and IMEWE
(India-Middle-East-Western-Europe) were in 'maintenance mode'.

Very fishy.. ;-)

Cheers,
Matt

-Original Message-
From: uknof-boun...@lists.uknof.org.uk
[mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Neil J. McRae
Sent: 01 April 2013 17:25
To: waynemerricks
Cc: uknof@lists.uknof.org.uk
Subject: Re: [uknof] Please Advise: UK - India Routing issues

As will says many cable issues - falcon and flag seems to be on for now
but
this was causing chaos last week.

Sent from my iPhone

On 1 Apr 2013, at 13:45, waynemerricks
waynemerri...@thevoiceasia.com
wrote:

 Hi all,

 I apologise if this is the wrong place to ask but I was recommended
reaching out to the UKNOF lists after not getting very far in other
lists/forums.

 I work for a UK company with a satellite office in Northern India
served
by BSNL.  About 4 weeks ago our inter office latency doubled to
approximately 750ms.  After some investigation on various UK ISPs I
realised
that they're all being routed via London - New York - Palo Alto -
Tokyo
- Singapore - Chennai.

 The return route from India was still Mumbai - London fairly
directly as
it always has been.

 Some time on Wednesday (27th) the route changed again.  Now the UK is
bouncing from London - Egypt - Mumbai.  This is almost normal but I'm
still averaging about 100ms higher latency than normal (I could get
under
250ms on a good day but more usually it was about 300ms).

 At about the same time the return route from India changed completely
(its
now going Mumbai - Chennai - Singapore - Tokyo - Palo Alto - New
York
- London).

 I'm fairly convinced its a BSNL issue but they're doing the usual
telco
thing of it must be your fault.  Is there anything I can use to prove
one
way or the other where the fault lies?

 I have a handful of trace routes (attached) that didn't convince
them, so
where should I go next?

 Any advice even if its to tell me to try elsewhere would be much
appreciated.

 Regards,

 Wayne
 16.03-India (BSNL) - UK (BT).txt
 16.03-UK (BT) - India (BSNL).txt
 16.03-UK (TalkTalk) - India (BSNL).txt 28.03-UK (BT) - India
 (BSNL).txt 31.03-India (BSNL) - UK (BT).txt

--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.