Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature
malay.na...@kpn.com wrote: 4.In which browser(s) the problem appears ? As reported by the application user, response to this question is, PDF download is working on Firefox and not working on IE. That is a common problem if the document is requested by HTTPS and not by HTTP, and if in IE the preference Don't store encrypted pages is not set. (The exact preference name is different; I don't have an IE with English user interface available.) This behavior of IE is very obscure -- one would think that the ability to store encrypted pages would be enough to show them. If that's the case, one needs to change the caching headers. Per Default, for a generated ByteArrayResource (and PDF-Downloads are often implemented as such) the header Cache-Control: no-cache, must-revalidate is generated. That must be changed. In my experience, just discarding the Cache-Control header suffices. In Wicket 6.x that's done by overriding configureCache(). According to http://stackoverflow.com/questions/1038707/cant-display-pdf-from-https-in-ie-8-on-64-bit-vista one should instead use the header Cache-Control: private and also maybe Accept-Ranges: none For dynamically generated PDF resources the latter ususally doesn't make sense, IMO. Most cant-display-pdf-in-ie problems that I have encountered have this root cause. HTH, Joachim -- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Joachim Schrod, Roedermark, Germany Email: jsch...@acm.org - To unsubscribe, e-mail: users-unsubscr...@wicket.apache.org For additional commands, e-mail: users-h...@wicket.apache.org
Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature
Hi Malay, See inline On Thu, May 9, 2013 at 4:20 PM, malay.na...@kpn.com wrote: Hi Martin, Sorry for the delay response. Please find the answer your questions. 1.Which version of Wicket was the last one that worked for you ? *This is the only version we are using (1.5-RC3).* 2.Which version do you use now ? *1.5-RC3* Why do you use such old version ? There is 1.5.10 now and 6.7.0. I recommend you to upgrade to either of these. 3.What code do you use to render the PDF? *AjaxDocumentDownload is being used to download and render the document. This is fetched from Oracle UCM using Remote IntraDoc Client.* I have no idea what AjaxDocumentDownload is. It must be something developed internally in your company. We cannot help without seeing its sources. 4.In which browser(s) the problem appears ? *As reported by the application user, response to this question is, PDF download is working on Firefox and not working on IE.* My wild guess is that IE uses some broken version of Acrobat Reader plugin. Try on another IE installation with most up to date version of this plugin. * * ** Please do let us know if you need any more information from our end. ** *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Martin Grigorov [mgrigo...@apache.org] *Sent:* 08 May 2013 04:11 PM *To:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) *Cc:* users@wicket.apache.org; kpn-ecm_...@wwpdl.vnet.ibm.com *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Malay, On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.com wrote: Hi Martin, Any update on this issue? Please do let us know if you need any information from our side. I didn't receive a compiled explanation of your problem as I requested. You just forwarded some long internal discussion you had in your company. I hope you don't expect from us to read all of it. Your chances will be better if you start over with just the technical details. Which version of Wicket was the last one that worked for you ? Which version do you use now ? What code do you use to render the PDF? In which browser(s) the problem appears ? Everything that you think is useful for us to debug the problem without having access to your application. And please do not CC priv...@wicket.apache.org. There is nothing confidential for now. Thank you! *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) *Sent:* 07 May 2013 09:50 AM *To:* Martin Grigorov; users@wicket.apache.org *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org *Subject:* RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Martin, Please find the below issue description. Description:- In ECM4Signature application we have observed .pdf formart files are not opening properly in IE(Internet Explorer) but same .pdf format files are opening in Moxila browser with properly with .pdf format. Attachedscreenshot for your reference. Please do let us know if you need more information. *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Martin Grigorov [mgrigo...@apache.org] *Sent:* 06 May 2013 07:30 PM *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery) *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi, Please use the normal channels for user help, namely the mailing lists: users@wicket.apache.org. Make sure that you explain your technical problem as detailed as possible. If you are able to reproduce your problem in a mini application that works with Wicket version X and doesn't work with version X + 1 then please attach it to a ticket in our issues tracking system (issues.apache.org/jira/browse/WICKET) together with the source code so we can debug it. On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.com wrote: Hi Team, We have a problem in one of our applications developed using Wickets. Problem is that the application allows you to search for your documents and based on the extension, it will search for the software with which the document can be opened and then opens it with that particular application. In the recent past, we have observed that the application is not working as expected as it
Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature
Malay, Also, what are the HTTP response headers sent in response to the request to download the PDF? On Thu, May 9, 2013 at 11:05 AM, Martin Grigorov mgrigo...@apache.orgwrote: Hi Malay, See inline On Thu, May 9, 2013 at 4:20 PM, malay.na...@kpn.com wrote: Hi Martin, Sorry for the delay response. Please find the answer your questions. 1.Which version of Wicket was the last one that worked for you ? *This is the only version we are using (1.5-RC3).* 2.Which version do you use now ? *1.5-RC3* Why do you use such old version ? There is 1.5.10 now and 6.7.0. I recommend you to upgrade to either of these. 3.What code do you use to render the PDF? *AjaxDocumentDownload is being used to download and render the document. This is fetched from Oracle UCM using Remote IntraDoc Client.* I have no idea what AjaxDocumentDownload is. It must be something developed internally in your company. We cannot help without seeing its sources. 4.In which browser(s) the problem appears ? *As reported by the application user, response to this question is, PDF download is working on Firefox and not working on IE.* My wild guess is that IE uses some broken version of Acrobat Reader plugin. Try on another IE installation with most up to date version of this plugin. * * ** Please do let us know if you need any more information from our end. ** *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Martin Grigorov [mgrigo...@apache.org] *Sent:* 08 May 2013 04:11 PM *To:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) *Cc:* users@wicket.apache.org; kpn-ecm_...@wwpdl.vnet.ibm.com *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Malay, On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.com wrote: Hi Martin, Any update on this issue? Please do let us know if you need any information from our side. I didn't receive a compiled explanation of your problem as I requested. You just forwarded some long internal discussion you had in your company. I hope you don't expect from us to read all of it. Your chances will be better if you start over with just the technical details. Which version of Wicket was the last one that worked for you ? Which version do you use now ? What code do you use to render the PDF? In which browser(s) the problem appears ? Everything that you think is useful for us to debug the problem without having access to your application. And please do not CC priv...@wicket.apache.org. There is nothing confidential for now. Thank you! *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) *Sent:* 07 May 2013 09:50 AM *To:* Martin Grigorov; users@wicket.apache.org *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org *Subject:* RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Martin, Please find the below issue description. Description:- In ECM4Signature application we have observed .pdf formart files are not opening properly in IE(Internet Explorer) but same .pdf format files are opening in Moxila browser with properly with .pdf format. Attachedscreenshot for your reference. Please do let us know if you need more information. *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Martin Grigorov [mgrigo...@apache.org] *Sent:* 06 May 2013 07:30 PM *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery) *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi, Please use the normal channels for user help, namely the mailing lists: users@wicket.apache.org. Make sure that you explain your technical problem as detailed as possible. If you are able to reproduce your problem in a mini application that works with Wicket version X and doesn't work with version X + 1 then please attach it to a ticket in our issues tracking system (issues.apache.org/jira/browse/WICKET) together with the source code so we can debug it. On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.com wrote: Hi Team, We have a problem in one of our applications
RE: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature
Hi Martin, Sorry for the delay response. Please find the answer your questions. 1.Which version of Wicket was the last one that worked for you ? This is the only version we are using (1.5-RC3). 2.Which version do you use now ? 1.5-RC3 3.What code do you use to render the PDF? AjaxDocumentDownload is being used to download and render the document. This is fetched from Oracle UCM using Remote IntraDoc Client. 4.In which browser(s) the problem appears ? As reported by the application user, response to this question is, PDF download is working on Firefox and not working on IE. Please do let us know if you need any more information from our end. Thanks Regards, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 From: Martin Grigorov [mgrigo...@apache.org] Sent: 08 May 2013 04:11 PM To: Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) Cc: users@wicket.apache.org; kpn-ecm_...@wwpdl.vnet.ibm.com Subject: Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Malay, On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.commailto:malay.na...@kpn.com wrote: Hi Martin, Any update on this issue? Please do let us know if you need any information from our side. I didn't receive a compiled explanation of your problem as I requested. You just forwarded some long internal discussion you had in your company. I hope you don't expect from us to read all of it. Your chances will be better if you start over with just the technical details. Which version of Wicket was the last one that worked for you ? Which version do you use now ? What code do you use to render the PDF? In which browser(s) the problem appears ? Everything that you think is useful for us to debug the problem without having access to your application. And please do not CC priv...@wicket.apache.orgmailto:priv...@wicket.apache.org. There is nothing confidential for now. Thank you! Thanks Regards, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.commailto:email%3a-malan...@in.ibm.com KPN Account Mobile-09742290785 From: Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) Sent: 07 May 2013 09:50 AM To: Martin Grigorov; users@wicket.apache.orgmailto:users@wicket.apache.org Cc: kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.orgmailto:priv...@wicket.apache.org Subject: RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Martin, Please find the below issue description. Description:- In ECM4Signature application we have observed .pdf formart files are not opening properly in IE(Internet Explorer) but same .pdf format files are opening in Moxila browser with properly with .pdf format. Attached screenshot for your reference. Please do let us know if you need more information. Thanks Regards, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.commailto:email%3a-malan...@in.ibm.com KPN Account Mobile-09742290785 From: Martin Grigorov [mgrigo...@apache.orgmailto:mgrigo...@apache.org] Sent: 06 May 2013 07:30 PM To: Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery) Cc: kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.orgmailto:priv...@wicket.apache.org Subject: Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi, Please use the normal channels for user help, namely the mailing lists: users@wicket.apache.orgmailto:users@wicket.apache.org. Make sure that you explain your technical problem as detailed as possible. If you are able to reproduce your problem in a mini application that works with Wicket version X and doesn't work with version X + 1 then please attach it to a ticket in our issues tracking system (issues.apache.org/jira/browse/WICKEThttp://issues.apache.org/jira/browse/WICKET) together with the source code so we can debug it. On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.commailto:praveenkumar.perv...@kpn.com wrote: Hi Team, We have a problem in one of our applications developed using Wickets. Problem is that the application allows you to search for your documents and based on the extension, it will search for the software with which the document can be opened and then opens it with that particular application. In the recent past, we have observed that the application is not working as expected as it has some problem opening the pdf files in Adobe reader and hence opens in IE which should not be the case. Could you please help us in understanding the issue and resolve the same. Regards, Praveen K Pervela KPN-ECM-TAM, IBM India
Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature
Hi Malay, On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.com wrote: Hi Martin, Any update on this issue? Please do let us know if you need any information from our side. I didn't receive a compiled explanation of your problem as I requested. You just forwarded some long internal discussion you had in your company. I hope you don't expect from us to read all of it. Your chances will be better if you start over with just the technical details. Which version of Wicket was the last one that worked for you ? Which version do you use now ? What code do you use to render the PDF? In which browser(s) the problem appears ? Everything that you think is useful for us to debug the problem without having access to your application. And please do not CC priv...@wicket.apache.org. There is nothing confidential for now. Thank you! *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) *Sent:* 07 May 2013 09:50 AM *To:* Martin Grigorov; users@wicket.apache.org *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org *Subject:* RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Martin, Please find the below issue description. Description:- In ECM4Signature application we have observed .pdf formart files are not opening properly in IE(Internet Explorer) but same .pdf format files are opening in Moxila browser with properly with .pdf format. Attachedscreenshot for your reference. Please do let us know if you need more information. *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Martin Grigorov [mgrigo...@apache.org] *Sent:* 06 May 2013 07:30 PM *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery) *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi, Please use the normal channels for user help, namely the mailing lists: users@wicket.apache.org. Make sure that you explain your technical problem as detailed as possible. If you are able to reproduce your problem in a mini application that works with Wicket version X and doesn't work with version X + 1 then please attach it to a ticket in our issues tracking system (issues.apache.org/jira/browse/WICKET) together with the source code so we can debug it. On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.com wrote: Hi Team, We have a problem in one of our applications developed using Wickets. Problem is that the application allows you to search for your documents and based on the extension, it will search for the software with which the document can be opened and then opens it with that particular application. In the recent past, we have observed that the application is not working as expected as it has some problem opening the pdf files in Adobe reader and hence opens in IE which should not be the case. Could you please help us in understanding the issue and resolve the same. ** ** *Regards, Praveen K Pervela* KPN-ECM-TAM, IBM India Private Ltd. 3B Building, 6th Floor, Mindspace, APIIC Layout, Madhapur, Hyderabad. Email : *ppervela*@in.ibm.com pperv...@in.ibm.com *NOTE: Please copy our team mail id kpn-ecm_...@wwpdl.vnet.ibm.com for a quick reply.* -- *From:* seshukumar.konkep...@kpn.com [seshukumar.konkep...@kpn.com] *Sent:* Thursday, April 18, 2013 7:41 PM *To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery) *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com *Subject:* RE: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Ruud, Could you please provide the information for below points. I am able to see the pdf after clearing the browser cache. Also from Mozilla firefox. I am aware that Mozilla firefox is not a standard browser for KPN. 1. IE browser version in your machine along with screenshot 2. Are there any other documents having the same issue. 3. Please check with your colleagues/users and request them replicate the issue. Please provide the necessary information at the earliest. ** *Thanks Regards,* *Seshu* ** Seshukumar Konkepudi KPN-ECM-TAM Lead, IBM India Private Ltd. 3B, 6th Floor, Mindspace, APIIC Layout, Madhapur, Hyderabad. Email : sekon...@in.ibm.com Mobile: +91-9652600019 *NOTE: Please copy our team mail id kpn-ecm_...@wwpdl.vnet.ibm.com for a quick reply.* -- *From:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA) *Sent:* 17
Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature
Also, have you tried debugging this on your own? Problems with opening PDFs in-browser vs. externally are almost always caused by misconfigured HTTP response headers, specifically Content-Disposition. This happens in any framework - it's up to you to set the appropriate response headers. Malay - reading the article linked here may help you in your endeavors to receive assistance on any open source mailing list you inquire of: http://www.catb.org/esr/faqs/smart-questions.html#idp5231936 In the name of transparency: for those that don't know, the reason Malay has received two responses that were a bit more terse than our normal responses is because he's also emailed the Wicket private list several times and been directed how to ask a helpful question on the users' mailing list. On Wed, May 8, 2013 at 6:41 AM, Martin Grigorov mgrigo...@apache.orgwrote: Hi Malay, On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.com wrote: Hi Martin, Any update on this issue? Please do let us know if you need any information from our side. I didn't receive a compiled explanation of your problem as I requested. You just forwarded some long internal discussion you had in your company. I hope you don't expect from us to read all of it. Your chances will be better if you start over with just the technical details. Which version of Wicket was the last one that worked for you ? Which version do you use now ? What code do you use to render the PDF? In which browser(s) the problem appears ? Everything that you think is useful for us to debug the problem without having access to your application. And please do not CC priv...@wicket.apache.org. There is nothing confidential for now. Thank you! *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) *Sent:* 07 May 2013 09:50 AM *To:* Martin Grigorov; users@wicket.apache.org *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org *Subject:* RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Martin, Please find the below issue description. Description:- In ECM4Signature application we have observed .pdf formart files are not opening properly in IE(Internet Explorer) but same .pdf format files are opening in Moxila browser with properly with .pdf format. Attachedscreenshot for your reference. Please do let us know if you need more information. *Thanks Regards*, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 -- *From:* Martin Grigorov [mgrigo...@apache.org] *Sent:* 06 May 2013 07:30 PM *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery) *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi, Please use the normal channels for user help, namely the mailing lists: users@wicket.apache.org. Make sure that you explain your technical problem as detailed as possible. If you are able to reproduce your problem in a mini application that works with Wicket version X and doesn't work with version X + 1 then please attach it to a ticket in our issues tracking system (issues.apache.org/jira/browse/WICKET) together with the source code so we can debug it. On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.com wrote: Hi Team, We have a problem in one of our applications developed using Wickets. Problem is that the application allows you to search for your documents and based on the extension, it will search for the software with which the document can be opened and then opens it with that particular application. In the recent past, we have observed that the application is not working as expected as it has some problem opening the pdf files in Adobe reader and hence opens in IE which should not be the case. Could you please help us in understanding the issue and resolve the same. ** ** *Regards, Praveen K Pervela* KPN-ECM-TAM, IBM India Private Ltd. 3B Building, 6th Floor, Mindspace, APIIC Layout, Madhapur, Hyderabad. Email : *ppervela*@in.ibm.com pperv...@in.ibm.com *NOTE: Please copy our team mail id kpn-ecm_...@wwpdl.vnet.ibm.com for a quick reply.* -- *From:* seshukumar.konkep...@kpn.com [seshukumar.konkep...@kpn.com] *Sent:* Thursday, April 18, 2013 7:41 PM *To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery) *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com *Subject:* RE:
RE: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature
Hi Martin, Any update on this issue? Please do let us know if you need any information from our side. Thanks Regards, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 From: Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt) Sent: 07 May 2013 09:50 AM To: Martin Grigorov; users@wicket.apache.org Cc: kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org Subject: RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Martin, Please find the below issue description. Description:- In ECM4Signature application we have observed .pdf formart files are not opening properly in IE(Internet Explorer) but same .pdf format files are opening in Moxila browser with properly with .pdf format. Attached screenshot for your reference. Please do let us know if you need more information. Thanks Regards, Malay Kumar Nayak KPN-ECM-TAM, IBM India Private Ltd. EGL C-Block ,2nd Floor Bangalore Email:-malan...@in.ibm.com KPN Account Mobile-09742290785 From: Martin Grigorov [mgrigo...@apache.org] Sent: 06 May 2013 07:30 PM To: Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery) Cc: kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org Subject: Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi, Please use the normal channels for user help, namely the mailing lists: users@wicket.apache.orgmailto:users@wicket.apache.org. Make sure that you explain your technical problem as detailed as possible. If you are able to reproduce your problem in a mini application that works with Wicket version X and doesn't work with version X + 1 then please attach it to a ticket in our issues tracking system (issues.apache.org/jira/browse/WICKEThttp://issues.apache.org/jira/browse/WICKET) together with the source code so we can debug it. On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.commailto:praveenkumar.perv...@kpn.com wrote: Hi Team, We have a problem in one of our applications developed using Wickets. Problem is that the application allows you to search for your documents and based on the extension, it will search for the software with which the document can be opened and then opens it with that particular application. In the recent past, we have observed that the application is not working as expected as it has some problem opening the pdf files in Adobe reader and hence opens in IE which should not be the case. Could you please help us in understanding the issue and resolve the same. Regards, Praveen K Pervela KPN-ECM-TAM, IBM India Private Ltd. 3B Building, 6th Floor, Mindspace, APIIC Layout, Madhapur, Hyderabad. Email : pperv...@in.ibm.commailto:pperv...@in.ibm.com NOTE: Please copy our team mail id kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com for a quick reply. From: seshukumar.konkep...@kpn.commailto:seshukumar.konkep...@kpn.com [seshukumar.konkep...@kpn.commailto:seshukumar.konkep...@kpn.com] Sent: Thursday, April 18, 2013 7:41 PM To: Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery) Cc: kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com Subject: RE: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Ruud, Could you please provide the information for below points. I am able to see the pdf after clearing the browser cache. Also from Mozilla firefox. I am aware that Mozilla firefox is not a standard browser for KPN. 1. IE browser version in your machine along with screenshot 2. Are there any other documents having the same issue. 3. Please check with your colleagues/users and request them replicate the issue. Please provide the necessary information at the earliest. Thanks Regards, Seshu Seshukumar Konkepudi KPN-ECM-TAM Lead, IBM India Private Ltd. 3B, 6th Floor, Mindspace, APIIC Layout, Madhapur, Hyderabad. Email : sekon...@in.ibm.commailto:sekon...@in.ibm.com Mobile: +91-9652600019tel:%2B91-9652600019 NOTE: Please copy our team mail id kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com for a quick reply. From: Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA) Sent: 17 April 2013 18:20 To: Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery) Cc: kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com Subject: RE: VITO:(CC002070237):Contracts from OPIB ZM from this week are not available in Signature Hi Ruud, Is the below issue for only for one contract document or any more contracts are having the same issue. If so could you please provide the list for the same. Thanks Regards, Seshu Seshukumar Konkepudi KPN-ECM-TAM Lead, IBM India Private Ltd. 3B, 6th Floor, Mindspace,