Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature

2013-05-11 Thread Joachim Schrod
malay.na...@kpn.com wrote:
 
 4.In which browser(s) the problem appears ?
 As reported by the application user, response to this question
 is, PDF download is working on Firefox and not working on IE.

That is a common problem if the document is requested by HTTPS and
not by HTTP, and if in IE the preference Don't store encrypted
pages is not set. (The exact preference name is different; I don't
have an IE with English user interface available.) This behavior of
IE is very obscure -- one would think that the ability to store
encrypted pages would be enough to show them.

If that's the case, one needs to change the caching headers. Per
Default, for a generated ByteArrayResource (and PDF-Downloads are
often implemented as such) the header
Cache-Control: no-cache, must-revalidate
is generated. That must be changed.

In my experience, just discarding the Cache-Control header
suffices. In Wicket 6.x that's done by overriding configureCache().

According to
http://stackoverflow.com/questions/1038707/cant-display-pdf-from-https-in-ie-8-on-64-bit-vista
one should instead use the header
 Cache-Control: private
and also maybe
 Accept-Ranges: none
For dynamically generated PDF resources the latter ususally doesn't
make sense, IMO.

Most cant-display-pdf-in-ie problems that I have encountered have
this root cause.

HTH,
Joachim

-- 
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Joachim Schrod, Roedermark, Germany
Email: jsch...@acm.org


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To unsubscribe, e-mail: users-unsubscr...@wicket.apache.org
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Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature

2013-05-09 Thread Martin Grigorov
Hi Malay,

See inline


On Thu, May 9, 2013 at 4:20 PM, malay.na...@kpn.com wrote:

  Hi Martin,

 Sorry for the delay response.

 Please find the answer your questions.

 1.Which version of Wicket was the last one that worked for you ?
 *This is the only version we are using (1.5-RC3).*

 2.Which version do you use now ?
 *1.5-RC3*


Why do you use such old version ?
There is 1.5.10 now and 6.7.0. I recommend you to upgrade to either of
these.



 3.What code do you use to render the PDF?
 *AjaxDocumentDownload is being used to download and render the document.
 This is fetched from Oracle UCM using Remote IntraDoc Client.*


I have no idea what AjaxDocumentDownload is. It must be something developed
internally in your company. We cannot help without seeing its sources.



 4.In which browser(s) the problem appears ?
 *As reported by the application user, response to this question is, PDF
 download is working on Firefox and not working on IE.*


My wild guess is that IE uses some broken version of Acrobat Reader plugin.
Try on another IE installation with most up to date version of this plugin.


 * *

 **

 Please do let us know if you need any more information from our end.

 **


   *Thanks  Regards*,
 Malay Kumar Nayak
 KPN-ECM-TAM,
 IBM India Private Ltd.
 EGL C-Block ,2nd Floor
 Bangalore
 Email:-malan...@in.ibm.com
 KPN Account
 Mobile-09742290785


  --
 *From:* Martin Grigorov [mgrigo...@apache.org]
 *Sent:* 08 May 2013 04:11 PM

 *To:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
 *Cc:* users@wicket.apache.org; kpn-ecm_...@wwpdl.vnet.ibm.com

 *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from
 this week are not available in Signature

   Hi Malay,


 On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.com wrote:

  Hi Martin,

 Any update on this issue?
 Please do let us know if you need any information from our side.


  I didn't receive a compiled explanation of your problem as I requested.
 You just forwarded some long internal discussion you had in your company.
 I hope you don't expect from us to read all of it.

  Your chances will be better if you start over with just the technical
 details.
 Which version of Wicket was the last one that worked for you ?
 Which version do you use now ?
 What code do you use to render the PDF?
 In which browser(s) the problem appears ?
 Everything that you think is useful for us to debug the problem without
 having access to your application.

  And please do not CC priv...@wicket.apache.org. There is nothing
 confidential for now.

  Thank you!



  *Thanks  Regards*,
 Malay Kumar Nayak
 KPN-ECM-TAM,
 IBM India Private Ltd.
 EGL C-Block ,2nd Floor
 Bangalore
 Email:-malan...@in.ibm.com
 KPN Account
 Mobile-09742290785


  --
 *From:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
 *Sent:* 07 May 2013 09:50 AM
 *To:* Martin Grigorov; users@wicket.apache.org
 *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
 *Subject:* RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from
 this week are not available in Signature

Hi Martin,

 Please find the below issue description.

 Description:-
 In ECM4Signature application we have observed .pdf formart files are not
 opening properly in IE(Internet Explorer) but same .pdf format files
 are opening in Moxila browser with properly with .pdf format. 
 Attachedscreenshot for your reference.

 Please do let us know if you need more information.


  *Thanks  Regards*,
 Malay Kumar Nayak
 KPN-ECM-TAM,
 IBM India Private Ltd.
 EGL C-Block ,2nd Floor
 Bangalore
 Email:-malan...@in.ibm.com
 KPN Account
 Mobile-09742290785


  --
 *From:* Martin Grigorov [mgrigo...@apache.org]
 *Sent:* 06 May 2013 07:30 PM
 *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery)
 *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
 *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from
 this week are not available in Signature

   Hi,

  Please use the normal channels for user help, namely the mailing lists:
 users@wicket.apache.org.
 Make sure that you explain your technical problem as detailed as possible.
 If you are able to reproduce your problem in a mini application that
 works with Wicket version X and doesn't work with version X + 1 then please
 attach it to a ticket in our
 issues tracking system (issues.apache.org/jira/browse/WICKET) together
 with the source code so we can debug it.




 On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.com wrote:

  Hi Team,

 We have a problem in one of our applications developed using Wickets.
 Problem is that the application allows you to search for your documents and
 based on the extension, it will search for the software with which the
 document can be opened and then opens it with that particular application.

 In the recent past, we have observed that the application is not working
 as expected as it 

Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature

2013-05-09 Thread Jeremy Thomerson
Malay,

  Also, what are the HTTP response headers sent in response to the request
to download the PDF?


On Thu, May 9, 2013 at 11:05 AM, Martin Grigorov mgrigo...@apache.orgwrote:

 Hi Malay,

 See inline


 On Thu, May 9, 2013 at 4:20 PM, malay.na...@kpn.com wrote:

   Hi Martin,
 
  Sorry for the delay response.
 
  Please find the answer your questions.
 
  1.Which version of Wicket was the last one that worked for you ?
  *This is the only version we are using (1.5-RC3).*
 
  2.Which version do you use now ?
  *1.5-RC3*
 

 Why do you use such old version ?
 There is 1.5.10 now and 6.7.0. I recommend you to upgrade to either of
 these.


 
  3.What code do you use to render the PDF?
  *AjaxDocumentDownload is being used to download and render the document.
  This is fetched from Oracle UCM using Remote IntraDoc Client.*
 

 I have no idea what AjaxDocumentDownload is. It must be something developed
 internally in your company. We cannot help without seeing its sources.


 
  4.In which browser(s) the problem appears ?
  *As reported by the application user, response to this question is, PDF
  download is working on Firefox and not working on IE.*
 

 My wild guess is that IE uses some broken version of Acrobat Reader plugin.
 Try on another IE installation with most up to date version of this plugin.


  * *
 
  **
 
  Please do let us know if you need any more information from our end.
 
  **
 
 
*Thanks  Regards*,
  Malay Kumar Nayak
  KPN-ECM-TAM,
  IBM India Private Ltd.
  EGL C-Block ,2nd Floor
  Bangalore
  Email:-malan...@in.ibm.com
  KPN Account
  Mobile-09742290785
 
 
   --
  *From:* Martin Grigorov [mgrigo...@apache.org]
  *Sent:* 08 May 2013 04:11 PM
 
  *To:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
  *Cc:* users@wicket.apache.org; kpn-ecm_...@wwpdl.vnet.ibm.com
 
  *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from
  this week are not available in Signature
 
Hi Malay,
 
 
  On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.com wrote:
 
   Hi Martin,
 
  Any update on this issue?
  Please do let us know if you need any information from our side.
 
 
   I didn't receive a compiled explanation of your problem as I requested.
  You just forwarded some long internal discussion you had in your company.
  I hope you don't expect from us to read all of it.
 
   Your chances will be better if you start over with just the technical
  details.
  Which version of Wicket was the last one that worked for you ?
  Which version do you use now ?
  What code do you use to render the PDF?
  In which browser(s) the problem appears ?
  Everything that you think is useful for us to debug the problem without
  having access to your application.
 
   And please do not CC priv...@wicket.apache.org. There is nothing
  confidential for now.
 
   Thank you!
 
 
 
   *Thanks  Regards*,
  Malay Kumar Nayak
  KPN-ECM-TAM,
  IBM India Private Ltd.
  EGL C-Block ,2nd Floor
  Bangalore
  Email:-malan...@in.ibm.com
  KPN Account
  Mobile-09742290785
 
 
   --
  *From:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
  *Sent:* 07 May 2013 09:50 AM
  *To:* Martin Grigorov; users@wicket.apache.org
  *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
  *Subject:* RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from
  this week are not available in Signature
 
 Hi Martin,
 
  Please find the below issue description.
 
  Description:-
  In ECM4Signature application we have observed .pdf formart files are not
  opening properly in IE(Internet Explorer) but same .pdf format files
  are opening in Moxila browser with properly with .pdf format.
 Attachedscreenshot for your reference.
 
  Please do let us know if you need more information.
 
 
   *Thanks  Regards*,
  Malay Kumar Nayak
  KPN-ECM-TAM,
  IBM India Private Ltd.
  EGL C-Block ,2nd Floor
  Bangalore
  Email:-malan...@in.ibm.com
  KPN Account
  Mobile-09742290785
 
 
   --
  *From:* Martin Grigorov [mgrigo...@apache.org]
  *Sent:* 06 May 2013 07:30 PM
  *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery)
  *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
  *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from
  this week are not available in Signature
 
Hi,
 
   Please use the normal channels for user help, namely the mailing lists:
  users@wicket.apache.org.
  Make sure that you explain your technical problem as detailed as
 possible.
  If you are able to reproduce your problem in a mini application that
  works with Wicket version X and doesn't work with version X + 1 then
 please
  attach it to a ticket in our
  issues tracking system (issues.apache.org/jira/browse/WICKET) together
  with the source code so we can debug it.
 
 
 
 
  On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.com wrote:
 
   Hi Team,
 
  We have a problem in one of our applications 

RE: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature

2013-05-09 Thread malay.nayak
Hi Martin,

Sorry for the delay response.

Please find the answer your questions.

1.Which version of Wicket was the last one that worked for you ?
This is the only version we are using (1.5-RC3).

2.Which version do you use now ?
1.5-RC3

3.What code do you use to render the PDF?
AjaxDocumentDownload is being used to download and render the document. This is 
fetched from Oracle UCM using Remote IntraDoc Client.

4.In which browser(s) the problem appears ?
As reported by the application user, response to this question is, PDF download 
is working on Firefox and not working on IE.



Please do let us know if you need any more information from our end.




Thanks  Regards,
Malay Kumar Nayak
KPN-ECM-TAM,
IBM India Private Ltd.
EGL C-Block ,2nd Floor
Bangalore
Email:-malan...@in.ibm.com
KPN Account
Mobile-09742290785



From: Martin Grigorov [mgrigo...@apache.org]
Sent: 08 May 2013 04:11 PM
To: Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
Cc: users@wicket.apache.org; kpn-ecm_...@wwpdl.vnet.ibm.com
Subject: Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week 
are not available in Signature

Hi Malay,


On Wed, May 8, 2013 at 12:14 PM, 
malay.na...@kpn.commailto:malay.na...@kpn.com wrote:
Hi Martin,

Any update on this issue?
Please do let us know if you need any information from our side.

I didn't receive a compiled explanation of your problem as I requested.
You just forwarded some long internal discussion you had in your company.
I hope you don't expect from us to read all of it.

Your chances will be better if you start over with just the technical details.
Which version of Wicket was the last one that worked for you ?
Which version do you use now ?
What code do you use to render the PDF?
In which browser(s) the problem appears ?
Everything that you think is useful for us to debug the problem without 
having access to your application.

And please do not CC 
priv...@wicket.apache.orgmailto:priv...@wicket.apache.org. There is nothing 
confidential for now.

Thank you!


Thanks  Regards,
Malay Kumar Nayak
KPN-ECM-TAM,
IBM India Private Ltd.
EGL C-Block ,2nd Floor
Bangalore
Email:-malan...@in.ibm.commailto:email%3a-malan...@in.ibm.com
KPN Account
Mobile-09742290785



From: Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
Sent: 07 May 2013 09:50 AM
To: Martin Grigorov; users@wicket.apache.orgmailto:users@wicket.apache.org
Cc: kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com; 
priv...@wicket.apache.orgmailto:priv...@wicket.apache.org
Subject: RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week 
are not available in Signature

Hi Martin,

Please find the below issue description.

Description:-
In ECM4Signature application we have observed .pdf formart files are not 
opening properly in IE(Internet Explorer) but same .pdf format files are 
opening in Moxila browser with properly with .pdf format. Attached screenshot 
for your reference.

Please do let us know if you need more information.


Thanks  Regards,
Malay Kumar Nayak
KPN-ECM-TAM,
IBM India Private Ltd.
EGL C-Block ,2nd Floor
Bangalore
Email:-malan...@in.ibm.commailto:email%3a-malan...@in.ibm.com
KPN Account
Mobile-09742290785



From: Martin Grigorov [mgrigo...@apache.orgmailto:mgrigo...@apache.org]
Sent: 06 May 2013 07:30 PM
To: Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery)
Cc: kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com; 
priv...@wicket.apache.orgmailto:priv...@wicket.apache.org
Subject: Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week 
are not available in Signature

Hi,

Please use the normal channels for user help, namely the mailing lists: 
users@wicket.apache.orgmailto:users@wicket.apache.org.
Make sure that you explain your technical problem as detailed as possible.
If you are able to reproduce your problem in a mini application that works with 
Wicket version X and doesn't work with version X + 1 then please attach it to a 
ticket in our
issues tracking system 
(issues.apache.org/jira/browse/WICKEThttp://issues.apache.org/jira/browse/WICKET)
 together with the source code so we can debug it.




On Mon, May 6, 2013 at 3:10 PM, 
praveenkumar.perv...@kpn.commailto:praveenkumar.perv...@kpn.com wrote:
Hi Team,

We have a problem in one of our applications developed using Wickets. Problem 
is that the application allows you to search for your documents and based on 
the extension, it will search for the software with which the document can be 
opened and then opens it with that particular application.

In the recent past, we have observed that the application is not working as 
expected as it has some problem opening the pdf files in Adobe reader and hence 
opens in IE which should not be the case. Could you please help us in 
understanding the issue and resolve the same.


Regards,
Praveen K Pervela
KPN-ECM-TAM,
IBM India 

Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature

2013-05-08 Thread Martin Grigorov
Hi Malay,


On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.com wrote:

  Hi Martin,

 Any update on this issue?
 Please do let us know if you need any information from our side.


I didn't receive a compiled explanation of your problem as I requested.
You just forwarded some long internal discussion you had in your company.
I hope you don't expect from us to read all of it.

Your chances will be better if you start over with just the technical
details.
Which version of Wicket was the last one that worked for you ?
Which version do you use now ?
What code do you use to render the PDF?
In which browser(s) the problem appears ?
Everything that you think is useful for us to debug the problem without
having access to your application.

And please do not CC priv...@wicket.apache.org. There is nothing
confidential for now.

Thank you!



  *Thanks  Regards*,
 Malay Kumar Nayak
 KPN-ECM-TAM,
 IBM India Private Ltd.
 EGL C-Block ,2nd Floor
 Bangalore
 Email:-malan...@in.ibm.com
 KPN Account
 Mobile-09742290785


  --
 *From:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
 *Sent:* 07 May 2013 09:50 AM
 *To:* Martin Grigorov; users@wicket.apache.org
 *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
 *Subject:* RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from
 this week are not available in Signature

   Hi Martin,

 Please find the below issue description.

 Description:-
 In ECM4Signature application we have observed .pdf formart files are not
 opening properly in IE(Internet Explorer) but same .pdf format files
 are opening in Moxila browser with properly with .pdf format. 
 Attachedscreenshot for your reference.

 Please do let us know if you need more information.


  *Thanks  Regards*,
 Malay Kumar Nayak
 KPN-ECM-TAM,
 IBM India Private Ltd.
 EGL C-Block ,2nd Floor
 Bangalore
 Email:-malan...@in.ibm.com
 KPN Account
 Mobile-09742290785


  --
 *From:* Martin Grigorov [mgrigo...@apache.org]
 *Sent:* 06 May 2013 07:30 PM
 *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery)
 *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
 *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from
 this week are not available in Signature

   Hi,

  Please use the normal channels for user help, namely the mailing lists:
 users@wicket.apache.org.
 Make sure that you explain your technical problem as detailed as possible.
 If you are able to reproduce your problem in a mini application that works
 with Wicket version X and doesn't work with version X + 1 then please
 attach it to a ticket in our
 issues tracking system (issues.apache.org/jira/browse/WICKET) together
 with the source code so we can debug it.




 On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.com wrote:

  Hi Team,

 We have a problem in one of our applications developed using Wickets.
 Problem is that the application allows you to search for your documents and
 based on the extension, it will search for the software with which the
 document can be opened and then opens it with that particular application.

 In the recent past, we have observed that the application is not working
 as expected as it has some problem opening the pdf files in Adobe reader
 and hence opens in IE which should not be the case. Could you please help
 us in understanding the issue and resolve the same.
  **
 **
 *Regards,
 Praveen K Pervela*
 KPN-ECM-TAM,
 IBM India Private Ltd.
 3B Building, 6th Floor, Mindspace,
 APIIC Layout, Madhapur, Hyderabad.
 Email : *ppervela*@in.ibm.com pperv...@in.ibm.com

  *NOTE: Please copy our team mail id kpn-ecm_...@wwpdl.vnet.ibm.com for
 a quick reply.*
   --
 *From:* seshukumar.konkep...@kpn.com [seshukumar.konkep...@kpn.com]
 *Sent:* Thursday, April 18, 2013 7:41 PM
 *To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
 *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com
 *Subject:* RE: VITO:(CC002070237):Contracts from OPIB ZM from this
 week are not available in Signature

   Hi Ruud,

 Could you please provide the information for below points. I am able to
 see the pdf after clearing the browser cache. Also from Mozilla firefox.
 I am aware that Mozilla firefox is not a standard browser for KPN.

 1. IE browser version in your machine along with screenshot
 2. Are there any other documents having the same issue.
 3. Please check with your colleagues/users and request them replicate the
 issue.

 Please provide the necessary information at the earliest.

 **

 *Thanks  Regards,*

 *Seshu*

 **
  Seshukumar Konkepudi
 KPN-ECM-TAM Lead,
 IBM India Private Ltd.
 3B, 6th Floor, Mindspace,
 APIIC Layout, Madhapur, Hyderabad.
 Email : sekon...@in.ibm.com
 Mobile: +91-9652600019

  *NOTE: Please copy our team mail id kpn-ecm_...@wwpdl.vnet.ibm.com for
 a quick reply.*

  --
 *From:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
 *Sent:* 17 

Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature

2013-05-08 Thread Jeremy Thomerson
Also, have you tried debugging this on your own?  Problems with opening
PDFs in-browser vs. externally are almost always caused by misconfigured
HTTP response headers, specifically Content-Disposition.  This happens in
any framework - it's up to you to set the appropriate response headers.

Malay - reading the article linked here may help you in your endeavors to
receive assistance on any open source mailing list you inquire of:
http://www.catb.org/esr/faqs/smart-questions.html#idp5231936

In the name of transparency: for those that don't know, the reason Malay
has received two responses that were a bit more terse than our normal
responses is because he's also emailed the Wicket private list several
times and been directed how to ask a helpful question on the users' mailing
list.



On Wed, May 8, 2013 at 6:41 AM, Martin Grigorov mgrigo...@apache.orgwrote:

 Hi Malay,


 On Wed, May 8, 2013 at 12:14 PM, malay.na...@kpn.com wrote:

   Hi Martin,
 
  Any update on this issue?
  Please do let us know if you need any information from our side.
 

 I didn't receive a compiled explanation of your problem as I requested.
 You just forwarded some long internal discussion you had in your company.
 I hope you don't expect from us to read all of it.

 Your chances will be better if you start over with just the technical
 details.
 Which version of Wicket was the last one that worked for you ?
 Which version do you use now ?
 What code do you use to render the PDF?
 In which browser(s) the problem appears ?
 Everything that you think is useful for us to debug the problem without
 having access to your application.

 And please do not CC priv...@wicket.apache.org. There is nothing
 confidential for now.

 Thank you!


 
   *Thanks  Regards*,
  Malay Kumar Nayak
  KPN-ECM-TAM,
  IBM India Private Ltd.
  EGL C-Block ,2nd Floor
  Bangalore
  Email:-malan...@in.ibm.com
  KPN Account
  Mobile-09742290785
 
 
   --
  *From:* Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
  *Sent:* 07 May 2013 09:50 AM
  *To:* Martin Grigorov; users@wicket.apache.org
  *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
  *Subject:* RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from
  this week are not available in Signature
 
Hi Martin,
 
  Please find the below issue description.
 
  Description:-
  In ECM4Signature application we have observed .pdf formart files are not
  opening properly in IE(Internet Explorer) but same .pdf format files
  are opening in Moxila browser with properly with .pdf format.
 Attachedscreenshot for your reference.
 
  Please do let us know if you need more information.
 
 
   *Thanks  Regards*,
  Malay Kumar Nayak
  KPN-ECM-TAM,
  IBM India Private Ltd.
  EGL C-Block ,2nd Floor
  Bangalore
  Email:-malan...@in.ibm.com
  KPN Account
  Mobile-09742290785
 
 
   --
  *From:* Martin Grigorov [mgrigo...@apache.org]
  *Sent:* 06 May 2013 07:30 PM
  *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery)
  *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
  *Subject:* Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from
  this week are not available in Signature
 
Hi,
 
   Please use the normal channels for user help, namely the mailing lists:
  users@wicket.apache.org.
  Make sure that you explain your technical problem as detailed as
 possible.
  If you are able to reproduce your problem in a mini application that
 works
  with Wicket version X and doesn't work with version X + 1 then please
  attach it to a ticket in our
  issues tracking system (issues.apache.org/jira/browse/WICKET) together
  with the source code so we can debug it.
 
 
 
 
  On Mon, May 6, 2013 at 3:10 PM, praveenkumar.perv...@kpn.com wrote:
 
   Hi Team,
 
  We have a problem in one of our applications developed using Wickets.
  Problem is that the application allows you to search for your documents
 and
  based on the extension, it will search for the software with which the
  document can be opened and then opens it with that particular
 application.
 
  In the recent past, we have observed that the application is not working
  as expected as it has some problem opening the pdf files in Adobe reader
  and hence opens in IE which should not be the case. Could you please
 help
  us in understanding the issue and resolve the same.
   **
  **
  *Regards,
  Praveen K Pervela*
  KPN-ECM-TAM,
  IBM India Private Ltd.
  3B Building, 6th Floor, Mindspace,
  APIIC Layout, Madhapur, Hyderabad.
  Email : *ppervela*@in.ibm.com pperv...@in.ibm.com
 
   *NOTE: Please copy our team mail id kpn-ecm_...@wwpdl.vnet.ibm.com for
  a quick reply.*
--
  *From:* seshukumar.konkep...@kpn.com [seshukumar.konkep...@kpn.com]
  *Sent:* Thursday, April 18, 2013 7:41 PM
  *To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
  *Cc:* kpn-ecm_...@wwpdl.vnet.ibm.com
  *Subject:* RE: 

RE: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not available in Signature

2013-05-08 Thread malay.nayak
Hi Martin,

Any update on this issue?
Please do let us know if you need any information from our side.

Thanks  Regards,
Malay Kumar Nayak
KPN-ECM-TAM,
IBM India Private Ltd.
EGL C-Block ,2nd Floor
Bangalore
Email:-malan...@in.ibm.com
KPN Account
Mobile-09742290785



From: Nayak, M. (Malay) (NETCO IT Operations FixedGeneric Mgt)
Sent: 07 May 2013 09:50 AM
To: Martin Grigorov; users@wicket.apache.org
Cc: kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
Subject: RE: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week 
are not available in Signature

Hi Martin,

Please find the below issue description.

Description:-
In ECM4Signature application we have observed .pdf formart files are not 
opening properly in IE(Internet Explorer) but same .pdf format files are 
opening in Moxila browser with properly with .pdf format. Attached screenshot 
for your reference.

Please do let us know if you need more information.


Thanks  Regards,
Malay Kumar Nayak
KPN-ECM-TAM,
IBM India Private Ltd.
EGL C-Block ,2nd Floor
Bangalore
Email:-malan...@in.ibm.com
KPN Account
Mobile-09742290785



From: Martin Grigorov [mgrigo...@apache.org]
Sent: 06 May 2013 07:30 PM
To: Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery)
Cc: kpn-ecm_...@wwpdl.vnet.ibm.com; priv...@wicket.apache.org
Subject: Re: FW: VITO:(CC002070237):Contracts from OPIB ZM from this week 
are not available in Signature

Hi,

Please use the normal channels for user help, namely the mailing lists: 
users@wicket.apache.orgmailto:users@wicket.apache.org.
Make sure that you explain your technical problem as detailed as possible.
If you are able to reproduce your problem in a mini application that works with 
Wicket version X and doesn't work with version X + 1 then please attach it to a 
ticket in our
issues tracking system 
(issues.apache.org/jira/browse/WICKEThttp://issues.apache.org/jira/browse/WICKET)
 together with the source code so we can debug it.




On Mon, May 6, 2013 at 3:10 PM, 
praveenkumar.perv...@kpn.commailto:praveenkumar.perv...@kpn.com wrote:
Hi Team,

We have a problem in one of our applications developed using Wickets. Problem 
is that the application allows you to search for your documents and based on 
the extension, it will search for the software with which the document can be 
opened and then opens it with that particular application.

In the recent past, we have observed that the application is not working as 
expected as it has some problem opening the pdf files in Adobe reader and hence 
opens in IE which should not be the case. Could you please help us in 
understanding the issue and resolve the same.


Regards,
Praveen K Pervela
KPN-ECM-TAM,
IBM India Private Ltd.
3B Building, 6th Floor, Mindspace,
APIIC Layout, Madhapur, Hyderabad.
Email : pperv...@in.ibm.commailto:pperv...@in.ibm.com

NOTE: Please copy our team mail id 
kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com for a 
quick reply.

From: seshukumar.konkep...@kpn.commailto:seshukumar.konkep...@kpn.com 
[seshukumar.konkep...@kpn.commailto:seshukumar.konkep...@kpn.com]
Sent: Thursday, April 18, 2013 7:41 PM
To: Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
Cc: kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com
Subject: RE: VITO:(CC002070237):Contracts from OPIB ZM from this week are 
not available in Signature

Hi Ruud,

Could you please provide the information for below points. I am able to see the 
pdf after clearing the browser cache. Also from Mozilla firefox.
I am aware that Mozilla firefox is not a standard browser for KPN.

1. IE browser version in your machine along with screenshot
2. Are there any other documents having the same issue.
3. Please check with your colleagues/users and request them replicate the issue.

Please provide the necessary information at the earliest.



Thanks  Regards,

Seshu



Seshukumar Konkepudi
KPN-ECM-TAM Lead,
IBM India Private Ltd.
3B, 6th Floor, Mindspace,
APIIC Layout, Madhapur, Hyderabad.
Email : sekon...@in.ibm.commailto:sekon...@in.ibm.com
Mobile: +91-9652600019tel:%2B91-9652600019

NOTE: Please copy our team mail id 
kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com for a 
quick reply.


From: Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
Sent: 17 April 2013 18:20
To: Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
Cc: kpn-ecm_...@wwpdl.vnet.ibm.commailto:kpn-ecm_...@wwpdl.vnet.ibm.com
Subject: RE: VITO:(CC002070237):Contracts from OPIB ZM from this week are 
not available in Signature

Hi Ruud,

Is the below issue for only for one contract document or any more contracts are 
having the same issue.
If so could you please provide the list for the same.



Thanks  Regards,

Seshu



Seshukumar Konkepudi
KPN-ECM-TAM Lead,
IBM India Private Ltd.
3B, 6th Floor, Mindspace,