Re: Query Regarding Firmware Upgrade

2016-09-21 Thread Dan Morphis
The error you are receiving is occurring on the the CPE. What is in the syslog on the CPE? On Wed, Sep 21, 2016 at 3:22 AM, Rupam Kumari wrote: > Hi Team, > > I have tried download API to process the task(firmware update) and also > seen dump log file from debug

Re: Query Regarding Firmware Upgrade

2016-09-21 Thread Rupam Kumari
Hi Team, I have tried download API to process the task(firmware update) and also seen dump log file from debug directory . In dump file, I am getting 9002 Internal error. *API :-* *curl -i

RE: Query Regarding Firmware Upgrade

2016-09-06 Thread Steve Hawkes
Query Regarding Firmware Upgrade Hi, did you enable debug output in config.json? Like that: ... "DEBUG" : true, ... Then debug output should appear in the debug directory. Greetings, Oliver On Wed, Aug 31, 2016 at 11:17:43AM +0530, Rupam Kumari wrote: > Hi Team, > > I ha

Re: Query Regarding Firmware Upgrade

2016-08-31 Thread Oliver Kraitschy
Hi, did you enable debug output in config.json? Like that: ... "DEBUG" : true, ... Then debug output should appear in the debug directory. Greetings, Oliver On Wed, Aug 31, 2016 at 11:17:43AM +0530, Rupam Kumari wrote: > Hi Team, >              > I have tried both API and GUI to process

Re: Query Regarding Firmware Upgrade

2016-08-30 Thread Rupam Kumari
Hi Team, I have tried both API and GUI to process the task(firmware update). 1) Using API : When perform the task using API it gives error and there is no logs generated for this. below I have mentioned the response *HTTP/1.1 500 Internal Server Error* *Connection: close* *Date: Sat, 27

Re: Query Regarding Firmware Upgrade

2016-08-30 Thread Dan Morphis
What errors are logged/on the console? -dan On Mon, Aug 29, 2016 at 10:22 PM, Rupam Kumari wrote: > Hi Team, > > Is there any update for regarding the last query. > > Thanks & Regards, > Rupam kumari > > > > > On Sat, Aug 27, 2016 at 4:13 PM, Rupam Kumari

Re: Query Regarding Firmware Upgrade

2016-08-30 Thread Rupam Kumari
Hi Team, Is there any update for regarding the last query. Thanks & Regards, Rupam kumari On Sat, Aug 27, 2016 at 4:13 PM, Rupam Kumari wrote: > Hi , > > I have used download API but not able to push firmware update task > .There are different parameter for

Re: Query Regarding Firmware Upgrade

2016-08-27 Thread Rupam Kumari
Hi , I have used download API but not able to push firmware update task .There are different parameter for download API, I have mention the parameters with the values that I am using- 1. *name* :- download 2. *file* :- 57c1444a31078f032b88d73c * (this id generated after firmware

Re: Query Regarding Firmware Upgrade

2016-08-24 Thread Oliver Kraitschy
Hi, use the download task which is described in the api reference. Greetings, Oliver On Wed, Aug 24, 2016 at 05:49:03PM +0530, Rupam Kumari wrote: > Hi Team, > > Thank you for reply. > As you mention we are able to upload firmware file using Web UI as well as > API. > But after that we are

Re: Query Regarding Firmware Upgrade

2016-08-24 Thread Rupam Kumari
Hi Team, Thank you for reply. As you mention we are able to upload firmware file using Web UI as well as API. But after that we are not able to push firmware update task over the API as you mention.Could you please let us know which API you are using to perform update firmware task. We are also