I've had a similar problem except in the opposite way. That my bard
app access is fine but I can't sign in to bard on my laptop. And yes,
I too am using the same credentials. I haven't found a ssolution
because when I try to change the password I get a message that says my
email isn't associated wi
thanks to everyone for suggestions. the phone
still said my info was invalid, but it allows me
to get to the BARD page, so I guess I'm okay. I
filled in an incident number (1) per request, and
faked a device ID. All very strange, but at least it works now.
At 10:35 PM 8/23/2022, you wrote:
essage-
From: viphone@googlegroups.com On Behalf Of Ann Byrne
Sent: Tuesday, August 23, 2022 7:52 PM
To: viphone@googlegroups.com
Subject: Re: Activating the BARD mobile app
When I put in my userID and password it says "enter device ID". "send
diagnostic log to NLS"
What is my de
Send a message to nlsdownl...@loc.gov and see if they can help you.
Also contact your talking book library and let them know of the
problem.
On 8/23/22, Richard Turner wrote:
> That sounds like a trouble shooting screen not a standard login.
> It has been so long since I set up my BARD app; I can
That sounds like a trouble shooting screen not a standard login.
It has been so long since I set up my BARD app; I cannot offer much else.
Richard
“What we think or what we know or what we believe is in the end of little
consequence. The only thing of consequence is what we do” ~ John Ruskin
When I put in my userID and password it says
"enter device ID". "send diagnostic log to NLS"
What is my device ID? It's an iPhone SE 2022,
but is that what the app is looking for? And why do I need a diagnostic log?
At 04:01 PM 8/23/2022, you wrote:
Yes; BARD Mobile wants the same username an
Once you enter that in, you should be fine.
> On Aug 23, 2022, at 17:01, Kathy Blackburn wrote:
>
> Yes; BARD Mobile wants the same username and password you use to bogin on
> your computer.
>
> Kathy Blackburn
> kblac...@austin.rr.comOn Aug 23, 2022 3:38 PM, Ann Byrne
> wrote:
>>
>> Does
Yes; BARD Mobile wants the same username and password you use to bogin on your
computer.
Kathy Blackburn
kblac...@austin.rr.comOn Aug 23, 2022 3:38 PM, Ann Byrne
wrote:
>
> Does the BARD mobile app on the phone expect the same userID and
> password as NLSBARD on the computer? Trying to put in
It should accept your BARD credentials just as the bard pc app does.
-Original Message-
From: viphone@googlegroups.com On Behalf Of Ann Byrne
Sent: Tuesday, August 23, 2022 3:39 PM
To: viphone@googlegroups.com
Subject: Activating the BARD mobile app
Does the BARD mobile app on the
Does the BARD mobile app on the phone expect the same userID and
password as NLSBARD on the computer? Trying to put in my info, and
the app says invalid userID or password. But there is no place to put
in the userID again, and I don't see a way to confirm the
password. I have logged in to the
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