Re: Phone is frozen, how do I fix this?

2013-10-06 Thread hannah day
Jen i had this once before on my old phone a restore should fix this or you could try and hold down the power button and the home key at the same timee for about 10 seckons and the phone should reboot if not i would do a restre in itunes if this isn't possible chat soon hannah Hannah Day

Re: Phone is frozen, how do I fix this?

2013-10-06 Thread Ben Mustill-Rose
Hi, Do you know for sure that the battery hasn't run out of charge? Are you able to confirm visually that the phone is not off? In these situations it's usually worth connecting the phone to a wall outlet and leaving it for a few minutes, just to double check that a charge won't solve the problem

Re: Phone is frozen, how do I fix this?

2013-10-06 Thread Troy Sullivan
, October 06, 2013 9:29 AM Subject: Re: Phone is frozen, how do I fix this? Hi, Do you know for sure that the battery hasn't run out of charge? Are you able to confirm visually that the phone is not off? In these situations it's usually worth connecting the phone to a wall outlet and leaving

Phone is frozen, how do I fix this?

2013-10-02 Thread Jen Colley
Hi, All of a sudden my phone is saying nothing and the battery is not dead. It’s like it’s off but when I turn it on nothing happens. I’ve had this problem once before but I forget what was done to get it right once again. Jen -- You received this message because you are subscribed to

Re: Phone is frozen, how do I fix this?

2013-10-02 Thread Isaac Hebert
Is you're phone in DFU mode? Did you try forcing you're phone in to recovery mode? On 10/2/13, Jen Colley jen.col...@shaw.ca wrote: Hi, All of a sudden my phone is saying nothing and the battery is not dead. It’s like it’s off but when I turn it on nothing happens. I’ve had this problem once

Re: Phone is frozen, how do I fix this?

2013-10-02 Thread Jen Colley
No, I haven't done anything just went to unlock it and nothing was happening. Jen -Original Message- From: Isaac Hebert Sent: Wednesday, October 02, 2013 9:37 AM To: viphone@googlegroups.com Subject: Re: Phone is frozen, how do I fix this? Is you're phone in DFU mode? Did you try

Re: Phone is frozen, how do I fix this?

2013-10-02 Thread Woody Anna Dresner
Hi Jen, Try holding the Home and Power buttons down together for about 10 seconds. That should force the phone to reboot. Best, Anna On Oct 2, 2013, at 8:12 AM, Jen Colley jen.col...@shaw.ca wrote: Hi, All of a sudden my phone is saying nothing and the battery is not dead. It’s like