Re: [EXTERNAL] RE: Bard app won’t open!

2021-08-18 Thread 'Kramlinger, Keith G., M.D.' via VIPhone
hi, I have had similar problems with the bard app, and my local talking book library provided the following advice, which has worked every time. maybe it will help you, too. 1.Close BARD Mobile 2.Open the Settings app on your iPhone 3.Choose BARD Mobile 4.Toggle

Re: Bard app won’t open!

2021-08-18 Thread Sherrie Gosling
sure you > tap on that and not on Reset All Settings, which is the previous control. > After doing this, you may need to resign into your apps that require a sign > in. > > Andy > > - Original Message - From: "Alan Lemly" > To: > Sent: Tuesday, A

Re: Bard app won’t open!

2021-08-17 Thread Andy Baracco
doing this, you may need to resign into your apps that require a sign in. Andy - Original Message - From: "Alan Lemly" To: Sent: Tuesday, August 17, 2021 8:14 PM Subject: RE: Bard app won’t open! Sherrie, I'm sorry you're having problems with your BARD Mobile app. I c

Re: Bard app won’t open!

2021-08-17 Thread Joshua Hendrickson
I should have thought of that. Let me tell you, they are great. I've emailed them with questions and they have always been great at letting me know why things happened. I may not have always gotten the answers I wanted, but always an explanation. I would never hesitate to bring questions to

RE: Bard app won’t open!

2021-08-17 Thread Alan Lemly
Sherrie, I'm sorry you're having problems with your BARD Mobile app. I can't think of anything you haven't tried. Before you uninstall the app, I'd recommend you write nlsdownl...@loc.gov. They have an excellent support team and it would be worth running your issue by them before doing

Re: Bard app won’t open!

2021-08-17 Thread Joshua Hendrickson
I'd try and call apple accessibility although they don't like helping with third party apps. I know how you feel about not wanting to uninstall the bard mobile app. I've got almost 1500 books downloaded into my bard mobile app. Did you completely close the app from the app switcher? Wish I