RE: the faltering accessibility of DoorDash

[sherrywells1157]

I frequently just call to order from Door Dash as it takes me 5 minutes instead 
of 15 using the app.  Certainly if you have a discount you can't use on the 
app, next time just call.  I've called lots of times & never had anyone who did 
not understand English.  I would agree though that most would probably not be 
able to address any accessibility issues.

Sherry Wells

-Original Message-
From: 'Niki Keck' via VIPhone  
Sent: Friday, May 7, 2021 10:05 PM
To: viphone@googlegroups.com
Subject: Re: the faltering accessibility of DoorDash

Last time I ordered, I was able to place the order, though I had to guess at 
one of the buttons; however, I did have one problem that was very irritating, 
to say the least.  One of the reasons I had decided to order was that I had 
gotten a 50% promo last time I ordered, so I was going to use it.  problem was, 
I could not find, with Voiceover, any place to enter the promo code.  I could 
edit my payment method, etc., but could not enter the promo code so therefore 
was not able to use my promotion.  50% is a big deal too.  I wanted the food, 
so made the order, but I was not happy about it at all.  I thought about 
contacting them and telling them that it was unfair that I could not get my 
discount just because of their app’s inaccessibility, but I felt it would be 
time wasted and better spent doing something else I would need to do, as I 
figured it would be a hassle that would not bring any reward in the end.  Most 
of their reps can’t understand English well let alone trying to explain to them 
about Voiceover accessibility.

> On May 7, 2021, at 7:37 PM, Viola Bentson  wrote:
> 
> Hi Carrie, I don't usually send out me too messages. However I agree about 
> doorDash my husband works out of the house but I don't and I order a lot! Too 
> much probably, and I'd be lost without my DoorDash. I have figured out work 
> arounds for their awful app that used to be great. I too have contacted them 
> with absolutely no response.
> 
> Viola
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Carrie Snodgrass
> Sent: Friday, May 7, 2021 4:34 PM
> To: viphone@googlegroups.com
> Subject: Re: the faltering accessibility of DoorDash
> 
> I am strongly considering it. However, the minimum on dash pass is $12, 
> whereas the minimum on Eats Pass is $15. Since I am working from home and my 
> husband is not, a lot of times, I am ordering just for myself and that three 
> dollars can make a significant difference, believe it or not. I am going to 
> hang out as long as I can. Most definitely, the app is becoming more and more 
> inaccessible.
> 
> Carrie
> 
> Sent from my iPhone
> 
>> On May 7, 2021, at 6:50 PM, Jenifer Barr  wrote:
>> 
>> I was so irritated with the app today that I canceled my dash pass! lol. My 
>> reason? I let them know that their app sucked... well maybe not in those 
>> exact words! lol. 
>> 
>> Sent from my iPhone
>> 
>>> On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:
>>> 
>>> Here's another option: If you are an Aira subscriber, you can use 
>>> their promo for May where they can help you browse, order, or track 
>>> your order on a food delivery site like DoorDash. You can use up to
>>> 20 minutes on 1 call every 48 hours. Not a lot of time, but if you 
>>> put your food in the cart, you could have Aira complete the order for you.
>>> I setup notifications on my DoorDash app, so I get notified at each 
>>> stage of the order process. I'm not sure if non-subscribers can use 
>>> this promo or if it just for Aira users.
>>> 
>>> Be well,
>>> Wayne Merritt
>>> 
>>>>> On 5/7/21, Dennis Long  wrote:
>>>> Will they place the order if you are having trouble with the app?
>>>> 
>>>> 
>>>> 
>>>> From: catwacky via VIPhone 
>>>> Sent: Friday, May 7, 2021 6:30 AM
>>>> To: viphone@googlegroups.com
>>>> Subject: RE: the faltering accessibility of DoorDash
>>>> 
>>>> 
>>>> 
>>>> Yes, the number on the site is:
>>>> 
>>>> 
>>>> 
>>>>  1-855-300-8985
>>>> 
>>>> 
>>>> 
>>>> And that is the number I called. The call-takers are very nice and 
>>>> do try to help.
>>>> 
>>>> 
>>>> 
>>>> Karen
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
>>>> mailto:viphone@googlegroups.com>

RE: the faltering accessibility of DoorDash

[catwacky via VIPhone]

If you are blind or have a vision disability, they certainly will place the 
order for you.

 

Karen

 

 

 

From: viphone@googlegroups.com  On Behalf Of Dennis 
Long
Sent: Friday, May 7, 2021 12:50 PM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash

 

Will they place the order if you are having trouble with the app?

 

From: catwacky via VIPhone mailto:viphone@googlegroups.com> > 
Sent: Friday, May 7, 2021 6:30 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

Yes, the number on the site is:

 

  1-855-300-8985

 

And that is the number I called. The call-takers are very nice and do try to 
help.

 

Karen

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Dennis Long
Sent: Thursday, May 6, 2021 10:02 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

This is what I found when I googled.  If the person has a different number 
please share.  The number is below.

  1-855-300-8985.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 9:57 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

Would you be able to share the accessibility help number, please? Thanks.

God bless!

Paula and the pups

 

From: catwacky via VIPhone mailto:viphone@googlegroups.com> > 
Sent: Thursday, May 6, 2021 8:28 PM
To: viphone@googlegroupscom <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

I have used it with no real difficulty in the past, but tried it again last 
weekend, and could not get it to work properly. I called the disability help 
number and accomplished what I wanted, however. If the site won’t work as it 
ought, I’m glad there is a number to call for help, even though there is a wait 
time there.

 

Karen

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

That is also my experience. Very disappointing.

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: the faltering accessibility of DoorDash

 

I used DoorDash some months ago and found it very accessible. Now it is almost 
unusable. Has this been the experience of anyone else?

 

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Re: the faltering accessibility of DoorDash

[Shirley Baker]

Is there a way to delete an order from your order list whether it be from Door 
Dash or Grubhub? I’ve got some orders that I no longer want and want to know if 
it’s possible to delete those or are they just here to stay? You know, once you 
order food or whatever, you see what you have previously ordered. I would like 
to be able to delete some if possible.

Sent from my iPhone

> On May 7, 2021, at 2:49 PM, Dennis Long  wrote:
> 
> 
> Will they place the order if you are having trouble with the app?
>  
> From: catwacky via VIPhone  
> Sent: Friday, May 7, 2021 6:30 AM
> To: viphone@googlegroups.com
> Subject: RE: the faltering accessibility of DoorDash
>  
> Yes, the number on the site is:
>  
> 1-855-300-8985
>  
> And that is the number I called. The call-takers are very nice and do try to 
> help.
>  
> Karen
>  
>  
>  
> From: viphone@googlegroups.com  On Behalf Of Dennis 
> Long
> Sent: Thursday, May 6, 2021 10:02 PM
> To: viphone@googlegroups.com
> Subject: RE: the faltering accessibility of DoorDash
>  
> This is what I found when I googled.  If the person has a different number 
> please share.  The number is below.
> 1-855-300-8985.
>  
> From: viphone@googlegroups.com  On Behalf Of Paul 
> JOrdan
> Sent: Thursday, May 6, 2021 9:57 PM
> To: viphone@googlegroups.com
> Subject: RE: the faltering accessibility of DoorDash
>  
> Would you be able to share the accessibility help number, please? Thanks.
> God bless!
> Paula and the pups
>  
> From: catwacky via VIPhone  
> Sent: Thursday, May 6, 2021 8:28 PM
> To: viphone@googlegroups.com
> Subject: RE: the faltering accessibility of DoorDash
>  
> I have used it with no real difficulty in the past, but tried it again last 
> weekend, and could not get it to work properly. I called the disability help 
> number and accomplished what I wanted, however. If the site won’t work as it 
> ought, I’m glad there is a number to call for help, even though there is a 
> wait time there.
>  
> Karen
>  
>  
>  
> From: viphone@googlegroups.com  On Behalf Of Paul 
> JOrdan
> Sent: Thursday, May 6, 2021 11:35 AM
> To: viphone@googlegroups.com
> Subject: RE: the faltering accessibility of DoorDash
>  
> That is also my experience. Very disappointing.
> God bless!
> Paula and the pups
>  
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Lumpkin
> Sent: Thursday, May 6, 2021 11:57 AM
> To: viphone@googlegroups.com
> Subject: the faltering accessibility of DoorDash
>  
> I used DoorDash some months ago and found it very accessible. Now it is 
> almost unusable. Has this been the experience of anyone else?
>  
> -- 
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RE: the faltering accessibility of DoorDash

[Dennis Long]

If they have a face book page and there is a message option  on that page use 
it.  Using face book and twitter a lot of those pages are monitered by English 
speaking people.  So absolutely keep reporting it.

-Original Message-
From: 'Niki Keck' via VIPhone  
Sent: Friday, May 7, 2021 10:05 PM
To: viphone@googlegroups.com
Subject: Re: the faltering accessibility of DoorDash

Last time I ordered, I was able to place the order, though I had to guess at 
one of the buttons; however, I did have one problem that was very irritating, 
to say the least.  One of the reasons I had decided to order was that I had 
gotten a 50% promo last time I ordered, so I was going to use it.  problem was, 
I could not find, with Voiceover, any place to enter the promo code.  I could 
edit my payment method, etc., but could not enter the promo code so therefore 
was not able to use my promotion.  50% is a big deal too.  I wanted the food, 
so made the order, but I was not happy about it at all.  I thought about 
contacting them and telling them that it was unfair that I could not get my 
discount just because of their app’s inaccessibility, but I felt it would be 
time wasted and better spent doing something else I would need to do, as I 
figured it would be a hassle that would not bring any reward in the end.  Most 
of their reps can’t understand English well let alone trying to explain to them 
about Voiceover accessibility.

> On May 7, 2021, at 7:37 PM, Viola Bentson  wrote:
> 
> Hi Carrie, I don't usually send out me too messages. However I agree about 
> doorDash my husband works out of the house but I don't and I order a lot! Too 
> much probably, and I'd be lost without my DoorDash. I have figured out work 
> arounds for their awful app that used to be great. I too have contacted them 
> with absolutely no response.
> 
> Viola
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Carrie Snodgrass
> Sent: Friday, May 7, 2021 4:34 PM
> To: viphone@googlegroups.com
> Subject: Re: the faltering accessibility of DoorDash
> 
> I am strongly considering it. However, the minimum on dash pass is $12, 
> whereas the minimum on Eats Pass is $15. Since I am working from home and my 
> husband is not, a lot of times, I am ordering just for myself and that three 
> dollars can make a significant difference, believe it or not. I am going to 
> hang out as long as I can. Most definitely, the app is becoming more and more 
> inaccessible.
> 
> Carrie
> 
> Sent from my iPhone
> 
>> On May 7, 2021, at 6:50 PM, Jenifer Barr  wrote:
>> 
>> I was so irritated with the app today that I canceled my dash pass! lol. My 
>> reason? I let them know that their app sucked... well maybe not in those 
>> exact words! lol. 
>> 
>> Sent from my iPhone
>> 
>>> On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:
>>> 
>>> Here's another option: If you are an Aira subscriber, you can use 
>>> their promo for May where they can help you browse, order, or track 
>>> your order on a food delivery site like DoorDash. You can use up to
>>> 20 minutes on 1 call every 48 hours. Not a lot of time, but if you 
>>> put your food in the cart, you could have Aira complete the order for you.
>>> I setup notifications on my DoorDash app, so I get notified at each 
>>> stage of the order process. I'm not sure if non-subscribers can use 
>>> this promo or if it just for Aira users.
>>> 
>>> Be well,
>>> Wayne Merritt
>>> 
>>>>> On 5/7/21, Dennis Long  wrote:
>>>> Will they place the order if you are having trouble with the app?
>>>> 
>>>> 
>>>> 
>>>> From: catwacky via VIPhone 
>>>> Sent: Friday, May 7, 2021 6:30 AM
>>>> To: viphone@googlegroups.com
>>>> Subject: RE: the faltering accessibility of DoorDash
>>>> 
>>>> 
>>>> 
>>>> Yes, the number on the site is:
>>>> 
>>>> 
>>>> 
>>>>  1-855-300-8985
>>>> 
>>>> 
>>>> 
>>>> And that is the number I called. The call-takers are very nice and 
>>>> do try to help.
>>>> 
>>>> 
>>>> 
>>>> Karen
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
>>>> mailto:viphone@googlegroups.com> > On 
>>>> Behalf Of Dennis Long
>>>> Sent: Thursday, May 6, 2021 10:02 PM
>>>> To: viphone@googlegroups.com <

Re: the faltering accessibility of DoorDash

[John Panarese]

  I’m glad you brought this up. I had a coupon code too and I could not find 
the place to enter it. At least, as far as I could hear, there was not a place 
to do so.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




> On May 7, 2021, at 10:05 PM, 'Niki Keck' via VIPhone 
>  wrote:
> 
> Last time I ordered, I was able to place the order, though I had to guess at 
> one of the buttons; however, I did have one problem that was very irritating, 
> to say the least.  One of the reasons I had decided to order was that I had 
> gotten a 50% promo last time I ordered, so I was going to use it.  problem 
> was, I could not find, with Voiceover, any place to enter the promo code.  I 
> could edit my payment method, etc., but could not enter the promo code so 
> therefore was not able to use my promotion.  50% is a big deal too.  I wanted 
> the food, so made the order, but I was not happy about it at all.  I thought 
> about contacting them and telling them that it was unfair that I could not 
> get my discount just because of their app’s inaccessibility, but I felt it 
> would be time wasted and better spent doing something else I would need to 
> do, as I figured it would be a hassle that would not bring any reward in the 
> end.  Most of their reps can’t understand English well let alone trying to 
> explain to them about Voiceover accessibility.
> 
>> On May 7, 2021, at 7:37 PM, Viola Bentson  wrote:
>> 
>> Hi Carrie, I don't usually send out me too messages. However I agree about 
>> doorDash my husband works out of the house but I don't and I order a lot! 
>> Too much probably, and I'd be lost without my DoorDash. I have figured out 
>> work arounds for their awful app that used to be great. I too have contacted 
>> them with absolutely no response.
>> 
>> Viola
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of 
>> Carrie Snodgrass
>> Sent: Friday, May 7, 2021 4:34 PM
>> To: viphone@googlegroups.com
>> Subject: Re: the faltering accessibility of DoorDash
>> 
>> I am strongly considering it. However, the minimum on dash pass is $12, 
>> whereas the minimum on Eats Pass is $15. Since I am working from home and my 
>> husband is not, a lot of times, I am ordering just for myself and that three 
>> dollars can make a significant difference, believe it or not. I am going to 
>> hang out as long as I can. Most definitely, the app is becoming more and 
>> more inaccessible.
>> 
>> Carrie  
>> 
>> Sent from my iPhone
>> 
>>> On May 7, 2021, at 6:50 PM, Jenifer Barr  wrote:
>>> 
>>> I was so irritated with the app today that I canceled my dash pass! lol. 
>>> My reason? I let them know that their app sucked... well maybe not in those 
>>> exact words! lol. 
>>> 
>>> Sent from my iPhone
>>> 
>>>> On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:
>>>> 
>>>> Here's another option: If you are an Aira subscriber, you can use 
>>>> their promo for May where they can help you browse, order, or track 
>>>> your order on a food delivery site like DoorDash. You can use up to 
>>>> 20 minutes on 1 call every 48 hours. Not a lot of time, but if you 
>>>> put your food in the cart, you could have Aira complete the order for you.
>>>> I setup notifications on my DoorDash app, so I get notified at each 
>>>> stage of the order process. I'm not sure if non-subscribers can use 
>>>> this promo or if it just for Aira users.
>>>> 
>>>> Be well,
>>>> Wayne Merritt
>>>> 
>>>>>> On 5/7/21, Dennis Long  wrote:
>>>>> Will they place the order if you are having trouble with the app?
>>>>> 
>>>>> 
>>>>> 
>>>>> From: catwacky via VIPhone 
>>>>> Sent: Friday, May 7, 2021 6:30 AM
>>>>> To: viphone@googlegroups.com
>>>>> Subject: RE: the faltering accessibility of DoorDash
>>>>> 
>>>>> 
>>>>> 
>>>>> Yes, the number on the site is:
>>>>> 
>>>>> 
>>>>> 
>>>>>  1-855-300-8985
>>>>> 
>>>>> 
>>>>> 
>>>>> And that is the number I called. The call-takers are very nice and 
>>>>> do try to hel

Re: the faltering accessibility of DoorDash

['Niki Keck' via VIPhone]

Last time I ordered, I was able to place the order, though I had to guess at 
one of the buttons; however, I did have one problem that was very irritating, 
to say the least.  One of the reasons I had decided to order was that I had 
gotten a 50% promo last time I ordered, so I was going to use it.  problem was, 
I could not find, with Voiceover, any place to enter the promo code.  I could 
edit my payment method, etc., but could not enter the promo code so therefore 
was not able to use my promotion.  50% is a big deal too.  I wanted the food, 
so made the order, but I was not happy about it at all.  I thought about 
contacting them and telling them that it was unfair that I could not get my 
discount just because of their app’s inaccessibility, but I felt it would be 
time wasted and better spent doing something else I would need to do, as I 
figured it would be a hassle that would not bring any reward in the end.  Most 
of their reps can’t understand English well let alone trying to explain to them 
about Voiceover accessibility.

> On May 7, 2021, at 7:37 PM, Viola Bentson  wrote:
> 
> Hi Carrie, I don't usually send out me too messages. However I agree about 
> doorDash my husband works out of the house but I don't and I order a lot! Too 
> much probably, and I'd be lost without my DoorDash. I have figured out work 
> arounds for their awful app that used to be great. I too have contacted them 
> with absolutely no response.
> 
> Viola
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Carrie 
> Snodgrass
> Sent: Friday, May 7, 2021 4:34 PM
> To: viphone@googlegroups.com
> Subject: Re: the faltering accessibility of DoorDash
> 
> I am strongly considering it. However, the minimum on dash pass is $12, 
> whereas the minimum on Eats Pass is $15. Since I am working from home and my 
> husband is not, a lot of times, I am ordering just for myself and that three 
> dollars can make a significant difference, believe it or not. I am going to 
> hang out as long as I can. Most definitely, the app is becoming more and more 
> inaccessible.
> 
> Carrie  
> 
> Sent from my iPhone
> 
>> On May 7, 2021, at 6:50 PM, Jenifer Barr  wrote:
>> 
>> I was so irritated with the app today that I canceled my dash pass! lol. My 
>> reason? I let them know that their app sucked... well maybe not in those 
>> exact words! lol. 
>> 
>> Sent from my iPhone
>> 
>>> On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:
>>> 
>>> Here's another option: If you are an Aira subscriber, you can use 
>>> their promo for May where they can help you browse, order, or track 
>>> your order on a food delivery site like DoorDash. You can use up to 
>>> 20 minutes on 1 call every 48 hours. Not a lot of time, but if you 
>>> put your food in the cart, you could have Aira complete the order for you.
>>> I setup notifications on my DoorDash app, so I get notified at each 
>>> stage of the order process. I'm not sure if non-subscribers can use 
>>> this promo or if it just for Aira users.
>>> 
>>> Be well,
>>> Wayne Merritt
>>> 
>>>>> On 5/7/21, Dennis Long  wrote:
>>>> Will they place the order if you are having trouble with the app?
>>>> 
>>>> 
>>>> 
>>>> From: catwacky via VIPhone 
>>>> Sent: Friday, May 7, 2021 6:30 AM
>>>> To: viphone@googlegroups.com
>>>> Subject: RE: the faltering accessibility of DoorDash
>>>> 
>>>> 
>>>> 
>>>> Yes, the number on the site is:
>>>> 
>>>> 
>>>> 
>>>>  1-855-300-8985
>>>> 
>>>> 
>>>> 
>>>> And that is the number I called. The call-takers are very nice and 
>>>> do try to help.
>>>> 
>>>> 
>>>> 
>>>> Karen
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
>>>> mailto:viphone@googlegroups.com> > On 
>>>> Behalf Of Dennis Long
>>>> Sent: Thursday, May 6, 2021 10:02 PM
>>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>>> Subject: RE: the faltering accessibility of DoorDash
>>>> 
>>>> 
>>>> 
>>>> This is what I found when I googled.  If the person has a different 
>>>> number please share.  The number is below.
>>>> 
>>>>  1-855-300-8985.
>>>> 
>>>> 
>&

Re: the faltering accessibility of DoorDash

[MamaPeach]

We cancelled our Uber Eats Pass. Each time we go to order food, there are no 
drivers or the restaurants are axperiencing busier times  and the delivery 
fee is tripled and doubled what it would be, even with a pass. I do hope 
Door Dash gets their act together, they are more dependable as far as 
getting your food, but the app is definitly a pain now, even for sighted 
people.


-Original Message- 
From: Carrie Snodgrass

Sent: Friday, May 07, 2021 7:33 PM
To: viphone@googlegroups.com
Subject: Re: the faltering accessibility of DoorDash

I am strongly considering it. However, the minimum on dash pass is $12, 
whereas the minimum on Eats Pass is $15. Since I am working from home and my 
husband is not, a lot of times, I am ordering just for myself and that three 
dollars can make a significant difference, believe it or not. I am going to 
hang out as long as I can. Most definitely, the app is becoming more and 
more inaccessible.


Carrie

Sent from my iPhone


On May 7, 2021, at 6:50 PM, Jenifer Barr  wrote:

I was so irritated with the app today that I canceled my dash pass! lol. 
My reason? I let them know that their app sucked... well maybe not in 
those exact words! lol.


Sent from my iPhone


On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:

Here's another option: If you are an Aira subscriber, you can use
their promo for May where they can help you browse, order, or track
your order on a food delivery site like DoorDash. You can use up to 20
minutes on 1 call every 48 hours. Not a lot of time, but if you put
your food in the cart, you could have Aira complete the order for you.
I setup notifications on my DoorDash app, so I get notified at each
stage of the order process. I'm not sure if non-subscribers can use
this promo or if it just for Aira users.

Be well,
Wayne Merritt


On 5/7/21, Dennis Long  wrote:

Will they place the order if you are having trouble with the app?



From: catwacky via VIPhone 
Sent: Friday, May 7, 2021 6:30 AM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash



Yes, the number on the site is:



 1-855-300-8985



And that is the number I called. The call-takers are very nice and do 
try to

help.



Karen







From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com> > On Behalf 
Of

Dennis Long
Sent: Thursday, May 6, 2021 10:02 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: the faltering accessibility of DoorDash



This is what I found when I googled.  If the person has a different 
number

please share.  The number is below.

 1-855-300-8985.



From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com> > On Behalf 
Of

Paul JOrdan
Sent: Thursday, May 6, 2021 9:57 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: the faltering accessibility of DoorDash



Would you be able to share the accessibility help number, please? 
Thanks.


God bless!

Paula and the pups



From: catwacky via VIPhone mailto:viphone@googlegroups.com> >
Sent: Thursday, May 6, 2021 8:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: the faltering accessibility of DoorDash



I have used it with no real difficulty in the past, but tried it again 
last
weekend, and could not get it to work properly. I called the disability 
help
number and accomplished what I wanted, however. If the site won’t work 
as it
ought, I’m glad there is a number to call for help, even though there is 
a

wait time there.



Karen







From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com> > On Behalf 
Of

Paul JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: the faltering accessibility of DoorDash



That is also my experience. Very disappointing.

God bless!

Paula and the pups



From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com> > On Behalf 
Of

Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: the faltering accessibility of DoorDash



I used DoorDash some months ago and found it very accessible. Now it is
almost unusable. Has this been the experience of anyone else?



--
The following information is important for all members of the V iPhone
list.

If you have any questions or concerns about the running of this list, or 
if
you feel that a member's post is inappropriate, please contact the 
owners or

moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - 
you
can reach Cara at caraqu...@caraquinn.com 
<mailto:caraqu...@caraqu

RE: the faltering accessibility of DoorDash

[Viola Bentson]

Hi Carrie, I don't usually send out me too messages. However I agree about 
doorDash my husband works out of the house but I don't and I order a lot! Too 
much probably, and I'd be lost without my DoorDash. I have figured out work 
arounds for their awful app that used to be great. I too have contacted them 
with absolutely no response.

Viola


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Carrie 
Snodgrass
Sent: Friday, May 7, 2021 4:34 PM
To: viphone@googlegroups.com
Subject: Re: the faltering accessibility of DoorDash

I am strongly considering it. However, the minimum on dash pass is $12, whereas 
the minimum on Eats Pass is $15. Since I am working from home and my husband is 
not, a lot of times, I am ordering just for myself and that three dollars can 
make a significant difference, believe it or not. I am going to hang out as 
long as I can. Most definitely, the app is becoming more and more inaccessible.

Carrie  

Sent from my iPhone

> On May 7, 2021, at 6:50 PM, Jenifer Barr  wrote:
> 
> I was so irritated with the app today that I canceled my dash pass! lol. My 
> reason? I let them know that their app sucked... well maybe not in those 
> exact words! lol. 
> 
> Sent from my iPhone
> 
>> On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:
>> 
>> Here's another option: If you are an Aira subscriber, you can use 
>> their promo for May where they can help you browse, order, or track 
>> your order on a food delivery site like DoorDash. You can use up to 
>> 20 minutes on 1 call every 48 hours. Not a lot of time, but if you 
>> put your food in the cart, you could have Aira complete the order for you.
>> I setup notifications on my DoorDash app, so I get notified at each 
>> stage of the order process. I'm not sure if non-subscribers can use 
>> this promo or if it just for Aira users.
>> 
>> Be well,
>> Wayne Merritt
>> 
>>>> On 5/7/21, Dennis Long  wrote:
>>> Will they place the order if you are having trouble with the app?
>>> 
>>> 
>>> 
>>> From: catwacky via VIPhone 
>>> Sent: Friday, May 7, 2021 6:30 AM
>>> To: viphone@googlegroups.com
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> Yes, the number on the site is:
>>> 
>>> 
>>> 
>>>  1-855-300-8985
>>> 
>>> 
>>> 
>>> And that is the number I called. The call-takers are very nice and 
>>> do try to help.
>>> 
>>> 
>>> 
>>> Karen
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
>>> mailto:viphone@googlegroups.com> > On 
>>> Behalf Of Dennis Long
>>> Sent: Thursday, May 6, 2021 10:02 PM
>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> This is what I found when I googled.  If the person has a different 
>>> number please share.  The number is below.
>>> 
>>>  1-855-300-8985.
>>> 
>>> 
>>> 
>>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
>>> mailto:viphone@googlegroups.com> > On 
>>> Behalf Of Paul JOrdan
>>> Sent: Thursday, May 6, 2021 9:57 PM
>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> Would you be able to share the accessibility help number, please? Thanks.
>>> 
>>> God bless!
>>> 
>>> Paula and the pups
>>> 
>>> 
>>> 
>>> From: catwacky via VIPhone >> <mailto:viphone@googlegroups.com> >
>>> Sent: Thursday, May 6, 2021 8:28 PM
>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> I have used it with no real difficulty in the past, but tried it 
>>> again last weekend, and could not get it to work properly. I called 
>>> the disability help number and accomplished what I wanted, however. 
>>> If the site won’t work as it ought, I’m glad there is a number to 
>>> call for help, even though there is a wait time there.
>>> 
>>> 
>>> 
>>> Karen
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>&

Re: the faltering accessibility of DoorDash

[Carrie Snodgrass]

I am strongly considering it. However, the minimum on dash pass is $12, whereas 
the minimum on Eats Pass is $15. Since I am working from home and my husband is 
not, a lot of times, I am ordering just for myself and that three dollars can 
make a significant difference, believe it or not. I am going to hang out as 
long as I can. Most definitely, the app is becoming more and more inaccessible.

Carrie  

Sent from my iPhone

> On May 7, 2021, at 6:50 PM, Jenifer Barr  wrote:
> 
> I was so irritated with the app today that I canceled my dash pass! lol. My 
> reason? I let them know that their app sucked... well maybe not in those 
> exact words! lol. 
> 
> Sent from my iPhone
> 
>> On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:
>> 
>> Here's another option: If you are an Aira subscriber, you can use
>> their promo for May where they can help you browse, order, or track
>> your order on a food delivery site like DoorDash. You can use up to 20
>> minutes on 1 call every 48 hours. Not a lot of time, but if you put
>> your food in the cart, you could have Aira complete the order for you.
>> I setup notifications on my DoorDash app, so I get notified at each
>> stage of the order process. I'm not sure if non-subscribers can use
>> this promo or if it just for Aira users.
>> 
>> Be well,
>> Wayne Merritt
>> 
>>>> On 5/7/21, Dennis Long  wrote:
>>> Will they place the order if you are having trouble with the app?
>>> 
>>> 
>>> 
>>> From: catwacky via VIPhone 
>>> Sent: Friday, May 7, 2021 6:30 AM
>>> To: viphone@googlegroups.com
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> Yes, the number on the site is:
>>> 
>>> 
>>> 
>>>  1-855-300-8985
>>> 
>>> 
>>> 
>>> And that is the number I called. The call-takers are very nice and do try to
>>> help.
>>> 
>>> 
>>> 
>>> Karen
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> mailto:viphone@googlegroups.com> > On Behalf Of
>>> Dennis Long
>>> Sent: Thursday, May 6, 2021 10:02 PM
>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> This is what I found when I googled.  If the person has a different number
>>> please share.  The number is below.
>>> 
>>>  1-855-300-8985.
>>> 
>>> 
>>> 
>>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> mailto:viphone@googlegroups.com> > On Behalf Of
>>> Paul JOrdan
>>> Sent: Thursday, May 6, 2021 9:57 PM
>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> Would you be able to share the accessibility help number, please? Thanks.
>>> 
>>> God bless!
>>> 
>>> Paula and the pups
>>> 
>>> 
>>> 
>>> From: catwacky via VIPhone >> <mailto:viphone@googlegroups.com> >
>>> Sent: Thursday, May 6, 2021 8:28 PM
>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> I have used it with no real difficulty in the past, but tried it again last
>>> weekend, and could not get it to work properly. I called the disability help
>>> number and accomplished what I wanted, however. If the site won’t work as it
>>> ought, I’m glad there is a number to call for help, even though there is a
>>> wait time there.
>>> 
>>> 
>>> 
>>> Karen
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> mailto:viphone@googlegroups.com> > On Behalf Of
>>> Paul JOrdan
>>> Sent: Thursday, May 6, 2021 11:35 AM
>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>> Subject: RE: the faltering accessibility of DoorDash
>>> 
>>> 
>>> 
>>> That is also my experience. Very disappointing.
>>> 
>>> God bless!
>>> 
>>> Paula and the pups
>>> 
>>

Re: the faltering accessibility of DoorDash

[Andy Baracco]

I'm not having those issues, but I can say that Uber Eats is probably 
superior in terms of ease of use at this time, but as is the case with aps, 
things can change with the next update.


Andy

- Original Message - 
From: "Jenifer Barr" 

To: 
Sent: Friday, May 07, 2021 3:50 PM
Subject: Re: the faltering accessibility of DoorDash


I was so irritated with the app today that I canceled my dash pass! lol. My 
reason? I let them know that their app sucked... well maybe not in those 
exact words! lol.


Sent from my iPhone


On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:

Here's another option: If you are an Aira subscriber, you can use
their promo for May where they can help you browse, order, or track
your order on a food delivery site like DoorDash. You can use up to 20
minutes on 1 call every 48 hours. Not a lot of time, but if you put
your food in the cart, you could have Aira complete the order for you.
I setup notifications on my DoorDash app, so I get notified at each
stage of the order process. I'm not sure if non-subscribers can use
this promo or if it just for Aira users.

Be well,
Wayne Merritt


On 5/7/21, Dennis Long  wrote:
Will they place the order if you are having trouble with the app?



From: catwacky via VIPhone 
Sent: Friday, May 7, 2021 6:30 AM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash



Yes, the number on the site is:



 1-855-300-8985



And that is the number I called. The call-takers are very nice and do try 
to

help.



Karen







From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com> > On Behalf 
Of

Dennis Long
Sent: Thursday, May 6, 2021 10:02 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: the faltering accessibility of DoorDash



This is what I found when I googled.  If the person has a different 
number

please share.  The number is below.

 1-855-300-8985.



From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com> > On Behalf 
Of

Paul JOrdan
Sent: Thursday, May 6, 2021 9:57 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: the faltering accessibility of DoorDash



Would you be able to share the accessibility help number, please? Thanks.

God bless!

Paula and the pups



From: catwacky via VIPhone mailto:viphone@googlegroups.com> >
Sent: Thursday, May 6, 2021 8:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: the faltering accessibility of DoorDash



I have used it with no real difficulty in the past, but tried it again 
last
weekend, and could not get it to work properly. I called the disability 
help
number and accomplished what I wanted, however. If the site won’t work as 
it
ought, I’m glad there is a number to call for help, even though there is 
a

wait time there.



Karen







From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com> > On Behalf 
Of

Paul JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: the faltering accessibility of DoorDash



That is also my experience. Very disappointing.

God bless!

Paula and the pups



From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com> > On Behalf 
Of

Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: the faltering accessibility of DoorDash



I used DoorDash some months ago and found it very accessible. Now it is
almost unusable. Has this been the experience of anyone else?



--
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The following infor

Re: the faltering accessibility of DoorDash

[Jenifer Barr]

I was so irritated with the app today that I canceled my dash pass! lol. My 
reason? I let them know that their app sucked... well maybe not in those exact 
words! lol. 

Sent from my iPhone

> On May 7, 2021, at 4:42 PM, Wayne Merritt  wrote:
> 
> Here's another option: If you are an Aira subscriber, you can use
> their promo for May where they can help you browse, order, or track
> your order on a food delivery site like DoorDash. You can use up to 20
> minutes on 1 call every 48 hours. Not a lot of time, but if you put
> your food in the cart, you could have Aira complete the order for you.
> I setup notifications on my DoorDash app, so I get notified at each
> stage of the order process. I'm not sure if non-subscribers can use
> this promo or if it just for Aira users.
> 
> Be well,
> Wayne Merritt
> 
>> On 5/7/21, Dennis Long  wrote:
>> Will they place the order if you are having trouble with the app?
>> 
>> 
>> 
>> From: catwacky via VIPhone 
>> Sent: Friday, May 7, 2021 6:30 AM
>> To: viphone@googlegroups.com
>> Subject: RE: the faltering accessibility of DoorDash
>> 
>> 
>> 
>> Yes, the number on the site is:
>> 
>> 
>> 
>>  1-855-300-8985
>> 
>> 
>> 
>> And that is the number I called. The call-takers are very nice and do try to
>> help.
>> 
>> 
>> 
>> Karen
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> mailto:viphone@googlegroups.com> > On Behalf Of
>> Dennis Long
>> Sent: Thursday, May 6, 2021 10:02 PM
>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> Subject: RE: the faltering accessibility of DoorDash
>> 
>> 
>> 
>> This is what I found when I googled.  If the person has a different number
>> please share.  The number is below.
>> 
>>  1-855-300-8985.
>> 
>> 
>> 
>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> mailto:viphone@googlegroups.com> > On Behalf Of
>> Paul JOrdan
>> Sent: Thursday, May 6, 2021 9:57 PM
>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> Subject: RE: the faltering accessibility of DoorDash
>> 
>> 
>> 
>> Would you be able to share the accessibility help number, please? Thanks.
>> 
>> God bless!
>> 
>> Paula and the pups
>> 
>> 
>> 
>> From: catwacky via VIPhone > <mailto:viphone@googlegroups.com> >
>> Sent: Thursday, May 6, 2021 8:28 PM
>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> Subject: RE: the faltering accessibility of DoorDash
>> 
>> 
>> 
>> I have used it with no real difficulty in the past, but tried it again last
>> weekend, and could not get it to work properly. I called the disability help
>> number and accomplished what I wanted, however. If the site won’t work as it
>> ought, I’m glad there is a number to call for help, even though there is a
>> wait time there.
>> 
>> 
>> 
>> Karen
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> mailto:viphone@googlegroups.com> > On Behalf Of
>> Paul JOrdan
>> Sent: Thursday, May 6, 2021 11:35 AM
>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> Subject: RE: the faltering accessibility of DoorDash
>> 
>> 
>> 
>> That is also my experience. Very disappointing.
>> 
>> God bless!
>> 
>> Paula and the pups
>> 
>> 
>> 
>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> mailto:viphone@googlegroups.com> > On Behalf Of
>> Larry Lumpkin
>> Sent: Thursday, May 6, 2021 11:57 AM
>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> Subject: the faltering accessibility of DoorDash
>> 
>> 
>> 
>> I used DoorDash some months ago and found it very accessible. Now it is
>> almost unusable. Has this been the experience of anyone else?
>> 
>> 
>> 
>> --
>> The following information is important for all members of the V iPhone
>> list.
>> 
>> If you have any questions or concerns about the running of this list, or if
>> you feel that a member's post is inappropriate, please contact the owners or
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor. Mark c

Re: the faltering accessibility of DoorDash

[Wayne Merritt]

Here's another option: If you are an Aira subscriber, you can use
their promo for May where they can help you browse, order, or track
your order on a food delivery site like DoorDash. You can use up to 20
minutes on 1 call every 48 hours. Not a lot of time, but if you put
your food in the cart, you could have Aira complete the order for you.
I setup notifications on my DoorDash app, so I get notified at each
stage of the order process. I'm not sure if non-subscribers can use
this promo or if it just for Aira users.

Be well,
Wayne Merritt

On 5/7/21, Dennis Long  wrote:
> Will they place the order if you are having trouble with the app?
>
>
>
> From: catwacky via VIPhone 
> Sent: Friday, May 7, 2021 6:30 AM
> To: viphone@googlegroups.com
> Subject: RE: the faltering accessibility of DoorDash
>
>
>
> Yes, the number on the site is:
>
>
>
>   1-855-300-8985
>
>
>
> And that is the number I called. The call-takers are very nice and do try to
> help.
>
>
>
> Karen
>
>
>
>
>
>
>
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com> > On Behalf Of
> Dennis Long
> Sent: Thursday, May 6, 2021 10:02 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: RE: the faltering accessibility of DoorDash
>
>
>
> This is what I found when I googled.  If the person has a different number
> please share.  The number is below.
>
>   1-855-300-8985.
>
>
>
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com> > On Behalf Of
> Paul JOrdan
> Sent: Thursday, May 6, 2021 9:57 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: RE: the faltering accessibility of DoorDash
>
>
>
> Would you be able to share the accessibility help number, please? Thanks.
>
> God bless!
>
> Paula and the pups
>
>
>
> From: catwacky via VIPhone  <mailto:viphone@googlegroups.com> >
> Sent: Thursday, May 6, 2021 8:28 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: RE: the faltering accessibility of DoorDash
>
>
>
> I have used it with no real difficulty in the past, but tried it again last
> weekend, and could not get it to work properly. I called the disability help
> number and accomplished what I wanted, however. If the site won’t work as it
> ought, I’m glad there is a number to call for help, even though there is a
> wait time there.
>
>
>
> Karen
>
>
>
>
>
>
>
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com> > On Behalf Of
> Paul JOrdan
> Sent: Thursday, May 6, 2021 11:35 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: RE: the faltering accessibility of DoorDash
>
>
>
> That is also my experience. Very disappointing.
>
> God bless!
>
> Paula and the pups
>
>
>
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com> > On Behalf Of
> Larry Lumpkin
> Sent: Thursday, May 6, 2021 11:57 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: the faltering accessibility of DoorDash
>
>
>
> I used DoorDash some months ago and found it very accessible. Now it is
> almost unusable. Has this been the experience of anyone else?
>
>
>
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> <https://groups.google.com/d/msgid/viphone/002701d74290%2484f9b480%248eed1d80%24%40austin.rr.com?utm_medium=email_source=f

RE: the faltering accessibility of DoorDash

[Dennis Long]

Will they place the order if you are having trouble with the app?

 

From: catwacky via VIPhone  
Sent: Friday, May 7, 2021 6:30 AM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash

 

Yes, the number on the site is:

 

  1-855-300-8985

 

And that is the number I called. The call-takers are very nice and do try to 
help.

 

Karen

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Dennis Long
Sent: Thursday, May 6, 2021 10:02 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

This is what I found when I googled.  If the person has a different number 
please share.  The number is below.

  1-855-300-8985.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 9:57 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

Would you be able to share the accessibility help number, please? Thanks.

God bless!

Paula and the pups

 

From: catwacky via VIPhone mailto:viphone@googlegroups.com> > 
Sent: Thursday, May 6, 2021 8:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

I have used it with no real difficulty in the past, but tried it again last 
weekend, and could not get it to work properly. I called the disability help 
number and accomplished what I wanted, however. If the site won’t work as it 
ought, I’m glad there is a number to call for help, even though there is a wait 
time there.

 

Karen

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

That is also my experience. Very disappointing.

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: the faltering accessibility of DoorDash

 

I used DoorDash some months ago and found it very accessible. Now it is almost 
unusable. Has this been the experience of anyone else?

 

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RE: the faltering accessibility of DoorDash

[catwacky via VIPhone]

Yes, the number on the site is:

 

  1-855-300-8985

 

And that is the number I called. The call-takers are very nice and do try to 
help.

 

Karen

 

 

 

From: viphone@googlegroups.com  On Behalf Of Dennis 
Long
Sent: Thursday, May 6, 2021 10:02 PM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash

 

This is what I found when I googled.  If the person has a different number 
please share.  The number is below.

  1-855-300-8985.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 9:57 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

Would you be able to share the accessibility help number, please? Thanks.

God bless!

Paula and the pups

 

From: catwacky via VIPhone mailto:viphone@googlegroups.com> > 
Sent: Thursday, May 6, 2021 8:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

I have used it with no real difficulty in the past, but tried it again last 
weekend, and could not get it to work properly. I called the disability help 
number and accomplished what I wanted, however. If the site won’t work as it 
ought, I’m glad there is a number to call for help, even though there is a wait 
time there.

 

Karen

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash

 

That is also my experience. Very disappointing.

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: the faltering accessibility of DoorDash

 

I used DoorDash some months ago and found it very accessible. Now it is almost 
unusable. Has this been the experience of anyone else?

 

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RE: the faltering accessibility of DoorDash

[Dennis Long]

This is what I found when I googled.  If the person has a different number 
please share.  The number is below.

  1-855-300-8985.

 

From: viphone@googlegroups.com  On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 9:57 PM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash

 

Would you be able to share the accessibility help number, please? Thanks.

God bless!

Paula and the pups

 

From: catwacky via VIPhone mailto:viphone@googlegroups.com> > 
Sent: Thursday, May 6, 2021 8:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

I have used it with no real difficulty in the past, but tried it again last 
weekend, and could not get it to work properly. I called the disability help 
number and accomplished what I wanted, however. If the site won’t work as it 
ought, I’m glad there is a number to call for help, even though there is a wait 
time there.

 

Karen

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

That is also my experience. Very disappointing.

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: the faltering accessibility of DoorDash

 

I used DoorDash some months ago and found it very accessible. Now it is almost 
unusable. Has this been the experience of anyone else?

 

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RE: the faltering accessibility of DoorDash

[Paul JOrdan]

Would you be able to share the accessibility help number, please? Thanks.

God bless!

Paula and the pups

 

From: catwacky via VIPhone  
Sent: Thursday, May 6, 2021 8:28 PM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash

 

I have used it with no real difficulty in the past, but tried it again last 
weekend, and could not get it to work properly. I called the disability help 
number and accomplished what I wanted, however. If the site won’t work as it 
ought, I’m glad there is a number to call for help, even though there is a wait 
time there.

 

Karen

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: the faltering accessibility of DoorDash

 

That is also my experience. Very disappointing.

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: the faltering accessibility of DoorDash

 

I used DoorDash some months ago and found it very accessible. Now it is almost 
unusable. Has this been the experience of anyone else?

 

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RE: the faltering accessibility of DoorDash

[catwacky via VIPhone]

I have used it with no real difficulty in the past, but tried it again last 
weekend, and could not get it to work properly. I called the disability help 
number and accomplished what I wanted, however. If the site won’t work as it 
ought, I’m glad there is a number to call for help, even though there is a wait 
time there.

 

Karen

 

 

 

From: viphone@googlegroups.com  On Behalf Of Paul 
JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: viphone@googlegroups.com
Subject: RE: the faltering accessibility of DoorDash

 

That is also my experience. Very disappointing.

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: the faltering accessibility of DoorDash

 

I used DoorDash some months ago and found it very accessible. Now it is almost 
unusable. Has this been the experience of anyone else?

 

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RE: the faltering accessibility of DoorDash

[Larry Lumpkin]

I find that focus jumps a lot.

 

 

From: viphone@googlegroups.com  On Behalf Of Andy 
Baracco
Sent: Thursday, May 6, 2021 1:50 PM
To: viphone@googlegroups.com
Subject: Re: the faltering accessibility of DoorDash

 

I use Door Dash frequently. Some aspects have made it less convenient, but to 
say that it is inaccessible or impossible to use is a stretch. One issue is 
that the order button is not labeled, but if you have used the app at all you 
know what it is.

 

I think there is a difference between inconvenience and inaccessibility.

Andy

 

- Original Message - 

From: Larry Lumpkin <mailto:llump...@austin.rr.com>  

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Sent: Thursday, May 06, 2021 8:57 AM

Subject: the faltering accessibility of DoorDash

 

I used DoorDash some months ago and found it very accessible. Now it is almost 
unusable. Has this been the experience of anyone else?

 

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Re: the faltering accessibility of DoorDash

[Andy Baracco]

I use Door Dash frequently. Some aspects have made it less convenient, but to 
say that it is inaccessible or impossible to use is a stretch. One issue is 
that the order button is not labeled, but if you have used the app at all you 
know what it is.

I think there is a difference between inconvenience and inaccessibility.
Andy

  - Original Message - 
  From: Larry Lumpkin 
  To: viphone@googlegroups.com 
  Sent: Thursday, May 06, 2021 8:57 AM
  Subject: the faltering accessibility of DoorDash


  I used DoorDash some months ago and found it very accessible. Now it is 
almost unusable. Has this been the experience of anyone else?

   


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RE: the faltering accessibility of DoorDash

[Paul JOrdan]

That is also my experience. Very disappointing.

God bless!

Paula and the pups

 

From: viphone@googlegroups.com  On Behalf Of Larry 
Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: viphone@googlegroups.com
Subject: the faltering accessibility of DoorDash

 

I used DoorDash some months ago and found it very accessible. Now it is almost 
unusable. Has this been the experience of anyone else?

 

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Re: the faltering accessibility of DoorDash

[Robin Frost]

  
Hi,
I can still search for a place and place an order but I agree it
  has degraded in its ease of use over the past few months and I'm
  genuinely not sure they care sadly. I and another person I know
  did politely and with as much detail as we could provide report it
  to them for what it's worth.
Take good care.
Robin


On 5/6/2021 11:57 AM, Larry Lumpkin
  wrote:


  
  
  
  
I used DoorDash some months ago and found
  it very accessible. Now it is almost unusable. Has this been
  the experience of anyone else?
 
  
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