Re: Restoring iPhone 7 from iCloud backup

2016-09-18 Thread Anthony Vece
Hi Wayne; I would call Apple accessibility 877-204-3930 Sent from my iPhone > On Sep 17, 2016, at 4:37 AM, Wayne Merritt wrote: > > All, > Last night I got my new iPhone 7! Yay! When setting up the phone I was asked > what method I wanted to use to restore my

Re: Restoring iPhone 7 from iCloud backup

2016-09-17 Thread Wayne Merritt
Thanks Anna. I solved my problem by reseting my phone and erasing all content and settings. I didn't have much data on so I figured why not. It worked! I was able to setup my phone as if it were a new phone and restore from iCloud. I've got all my apps, folders and settings like I had before.

Re: Restoring iPhone 7 from iCloud backup

2016-09-17 Thread Woody Anna Dresner
Hi Wayne, First, I would make sure your Internet connection is working properly. If it is, check your old phone to see when it was backed up last & do another backup to be sure everything is backed up. Then go to Settings/General/Reset/Erase on the new phone, erase all, and try restoring from