Re: Trying to get a QuickStart on my new iPhone to work

2018-10-27 Thread Feliciano Godoy
When I did this Quickstart, I didn’t pointed the camera at the new phone. I just had it next to it. then was activated. At one point, in the setup they do say to use your camera of the old phone and to point it at the new phone. Regards, Feliciano For tech tips and updates, LIKE

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-27 Thread Malcolm Parfitt
You can also choose to do it manually. You will then get a code that you enter into the new phone to begin transfer of data. Rather like you can do when setting up an Apple Watch. Sent from my iPhone > On 27 Oct 2018, at 22:14, Sieghard Weitzel wrote: > > You know that you have to scan the

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-27 Thread Mary Otten
I thought I remembered that you had to do that scanning of the screen. I did hold the new phone with the back camera facing to the screen on the old phone for a while. But I don’t know maybe I didn’t do it long enough. Nothing like that is stated on that help the screen if that’s what it is

RE: Trying to get a QuickStart on my new iPhone to work

2018-10-27 Thread Sieghard Weitzel
You know that you have to scan the screen of the old phone with the camera of the new phone, right? At least that is what is described in the article I read. From: viphone@googlegroups.com On Behalf Of Mary Otten Sent: Saturday, October 27, 2018 8:42 AM To: viphone@googlegroups.com Subject:

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-27 Thread Mary Otten
So far as I could tell, the set up process never started. I was offered a screen that had the instructions on how to do the quick start up or an offer to do it manually if you wanted. Everything you could double tap on it except the manual one did nothing. So I did the manual thing and use an

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-27 Thread Marie
I have had this work hit or miss, but the last time I tried it, I held the old phone above the new one and it worked? Not sure if this is an answer but you might try it. Marie From: Mary Otten Sent: Friday, October 26, 2018 5:31 PM To: viphone@googlegroups.com Subject: Re: Trying to get a

RE: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Sieghard Weitzel
Have you turned on Voiceover on the new phone before you attempt this? From: viphone@googlegroups.com On Behalf Of Cris Ali Sent: Friday, October 26, 2018 7:15 PM To: viphone@googlegroups.com Subject: RE: Trying to get a QuickStart on my new iPhone to work I agree with you Mary. In fact I have

RE: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Cris Ali
I agree with you Mary. In fact I have been on the phone waiting for accessibility to answer for over 30 minutes, and still waiting. So much for accessibility and customer’s service! I am very disappointed. This time apple will get low rating from me. From: viphone@googlegroups.com On Behalf

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Mary Otten
Well, all I know is it doesn’t work. I made sure Bluetooth was on on my old phone. No way to check on the new one, since I can’t get to settings. Bluetooth does need to be on. It just doesn’t work. I’ve never been so disgusted with the supposedly easy process from the company that put

RE: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Sieghard Weitzel
This is just my gut feeling, but somehow I can’t imagine you have to be exactly on the same iOS version for this to work, not sure what other factors are involved, but it makes no sense that you have to be on exactly the same version down to the double dot number, e.g. 12.0 or 12.0.1. From:

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Feliciano Godoy
You can sign in to the new phone and set up as new iPhone and then update it afterwards once it’s done updating, reset and do quick start. I know it’s a task that is time consuming but it’s worth a shot Regards, Feliciano For tech tips and updates, LIKE

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Mary Otten
My problem is the other way around. My old phone has iOS 12.01. My guess is that the new one doesn’t. And of course there won’t be any way to update that until I am all signed in. I guess that means I have to do it manually? What a drag! Sent from my iPhone > On Oct 26, 2018, at 5:27 PM,

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Feliciano Godoy
Hi, I had this issue with both devices on iOS 12 with the exception that the old device had iOS 12 and the new iOS 12.0.1 was on the new device. Once I updated the old device, I was able to do this without any issues. Regards,Feliciano For tech tips and updates, LIKE