Re: [VoiceOps] False 911 calls and old abandoned DID

just educate everyone involved, and the PSAP / public safety have to deal with it. I’m interested in anyone else’s suggestions too. Dan From: VoiceOps On Behalf Of Carlos Alvarez Sent: Thursday, January 21, 2021 3:01 PM To: voiceops@voiceops.org Subject: [VoiceOps] False 911 calls and old

Re: [VoiceOps] False 911 calls and old abandoned DID

On 2021-01-22 12:44, Carlos Alvarez wrote: The number in question is not with us, and never has been.  We believe the customer abandoned the number long ago.  They have been with us 5+ years, and we had never seen that number before.  So it's probably abandoned with the old carrier I can

Re: [VoiceOps] False 911 calls and old abandoned DID

gt;>>> outs and ends up pulse-dialling 911 for them. Same deal- police > >>>> response for an unresponsive / hang up 911, and a > >> confused/annoyed > >>>> customer. In our case, the PSAPs involved see this so much from > >> the

Re: [VoiceOps] False 911 calls and old abandoned DID

To: voiceops@voiceops.org Subject: [VoiceOps] False 911 calls and old abandoned DID We have a customer who has received two calls from the police because "they" called 911, but they did not. The CLID shown is NOT one of theirs, but they think it might have been theirs many years ago.

Re: [VoiceOps] False 911 calls and old abandoned DID

t; >> losing carrier every time it rains, we just educate everyone > >> involved, and the PSAP / public safety have to deal with it. I’m > >> interested in anyone else’s suggestions too. > >> > >> Dan > >> > >> From: VoiceOps On Behalf O

Re: [VoiceOps] False 911 calls and old abandoned DID

/ public safety have to deal with it. I’m interested in anyone else’s suggestions too. Dan From: VoiceOps On Behalf Of Carlos Alvarez Sent: Thursday, January 21, 2021 3:01 PM To: voiceops@voiceops.org Subject: [VoiceOps] False 911 calls and old abandoned DID We have a customer who has received two

Re: [VoiceOps] False 911 calls and old abandoned DID

Sent: Thursday, January 21, 2021 3:01 PM To: voiceops@voiceops.org Subject: [VoiceOps] False 911 calls and old abandoned DID We have a customer who has received two calls from the police because "they" called 911, but they did not. The CLID shown is NOT one of theirs, but they think it

Re: [VoiceOps] False 911 calls and old abandoned DID

calls. Dave From: VoiceOps On Behalf Of Jeff Shultz Sent: Thursday, January 21, 2021 5:51 PM To: Voiceops.org Subject: Re: [VoiceOps] False 911 calls and old abandoned DID That would be odd one of the reasons that big cities in the US got area codes like 212 was because

Re: [VoiceOps] False 911 calls and old abandoned DID

D'oh! Guilty (and ignorant) as charged. Thank you Mike (and others) for enlightening me :) Bloody classic really - I've always know it worked that way because I used to "tap out" free calls home to Mum to pick me up when I was a lad and needed a ride home. This was before the times of

Re: [VoiceOps] False 911 calls and old abandoned DID

Thank you for indulging me and sharing this! While I fully believe this *can* happen and *has* happened I suspect it doesn’t actually happen as often as it becomes a plausible answer and then the line is fixed or disabled or it just stops happening with no known root cause or follow up. I am

Re: [VoiceOps] False 911 calls and old abandoned DID

On 2021-01-21 17:42, Pete Mundy wrote: on the PoTS equipment I'm familiar with (others can chime in and correct me if I'm wrong on a larger scale) the numbers are reversed According to Wikipedia : In most switching systems

Re: [VoiceOps] False 911 calls and old abandoned DID

On 2021-01-21 17:25, Brandon Svec wrote: but it also seems just as likely for*any* number to be dialed as it does for 911 so I am still not 100% convinced, but am open to knowing more. Certainly 0 for the operator being 10 pulses should happen at least as often if not more than 911 since it

Re: [VoiceOps] False 911 calls and old abandoned DID

No, it's really just 1-9 clicks, or 10 clicks for 0. I've got a rotary dial on the desk next to me. On 1/21/21 6:42 PM, Pete Mundy wrote: So close! But on the PoTS equipment I'm familiar with (others can chime in and correct me if I'm wrong on a larger scale) the numbers are reversed (well

Re: [VoiceOps] False 911 calls and old abandoned DID

My understanding was that it was chosen cause it was easy to remember (especially for kids), simple to dial, and didn’t conflict with any service or area code with no consideration for pulse shortness. -- Fred direct/sms +1 (336) 439-3733 > On Jan 21, 2021, at 6:59 PM, Carlos Alvarez wrote:

Re: [VoiceOps] False 911 calls and old abandoned DID

Island time is chill, yo. New Yorkers and Southern Californians got to do things like NOW! Two pulses, one pulse, three pulses would be Los Angeles. I mean, I can test dial something right here at home if you want, I have the means. Yes, it works. https://imgur.com/5m2Fe5b On Thu, Jan 21,

Re: [VoiceOps] False 911 calls and old abandoned DID

I think another possibility for the why 911 vs another random number is when you introduce dialing plans into the mix. Because of the ambiguity avoidance around 9xx, there’s probably a lot of stuff out there that runs a call without further waiting for digits once those are in the mix. Lots

Re: [VoiceOps] False 911 calls and old abandoned DID

That would be odd one of the reasons that big cities in the US got area codes like 212 was because it was shorter to dial with fewer pulses needed. Hawaii got stuck with 808 On Thu, Jan 21, 2021 at 3:43 PM Pete Mundy wrote: > > So close! But on the PoTS equipment I'm familiar with

Re: [VoiceOps] False 911 calls and old abandoned DID

So close! But on the PoTS equipment I'm familiar with (others can chime in and correct me if I'm wrong on a larger scale) the numbers are reversed (well for all except 5 :) Basically it counts down from 10. 1 pulse is digit '9', 4 pulses is digit '6', 10 pulses is digit '0'. So do dial 911

Re: [VoiceOps] False 911 calls and old abandoned DID

Thanks for sharing. 25+ years, most of which was hands on in the field with analog lines, PBX, low voltage cable, etc. and I never came across or heard of this happening. I fully understand how it is technically possible ( I have even demonstrated pulse dialing with a key on a 66 block with

Re: [VoiceOps] False 911 calls and old abandoned DID

Some of my equipment will show a notice, hinting at a possible issue, when "MORE THAN 10 DIAL PULSES WERE RECEIVED".  A couple years ago, the responsibility of our switching gear was being transitioned to me as the previous guy was retiring.  During that period of time, I noticed a station in

Re: [VoiceOps] False 911 calls and old abandoned DID

volved, and the PSAP / public safety have to deal with it. I’m > interested in anyone else’s suggestions too. > > > Dan > > > > *From:* VoiceOps *On Behalf Of *Carlos > Alvarez > *Sent:* Thursday, January 21, 2021 3:01 PM > *To:* voiceops@voiceops.org > *Subject:* [Vo

Re: [VoiceOps] False 911 calls and old abandoned DID

have to deal with it. I’m > interested in anyone else’s suggestions too. > > > Dan > > > > *From:* VoiceOps *On Behalf Of *Carlos > Alvarez > *Sent:* Thursday, January 21, 2021 3:01 PM > *To:* voiceops@voiceops.org > *Subject:* [VoiceOps] False 911 calls and old aban

Re: [VoiceOps] False 911 calls and old abandoned DID

l with it. I’m interested in anyone else’s > suggestions too. > > Dan > > From: VoiceOps On Behalf Of Carlos Alvarez > Sent: Thursday, January 21, 2021 3:01 PM > To: voiceops@voiceops.org > Subject: [VoiceOps] False 911 calls and old abandoned DID > > We

Re: [VoiceOps] False 911 calls and old abandoned DID

gt; To: voiceops@voiceops.org > Subject: [VoiceOps] False 911 calls and old abandoned DID > > We have a customer who has received two calls from the police because "they" > called 911, but they did not. The CLID shown is NOT one of theirs, but they > think it might

Re: [VoiceOps] False 911 calls and old abandoned DID

If the only thing tying them to the number is the CNAM, just go update the CNAM maliciously to Qwest? On Thu, Jan 21, 2021 at 3:01 PM Carlos Alvarez wrote: > We have a customer who has received two calls from the police because > "they" called 911, but they did not. The CLID shown is NOT one

Re: [VoiceOps] False 911 calls and old abandoned DID

, and the PSAP / public safety have to deal with it. I’m interested in anyone else’s suggestions too. Dan From: VoiceOps On Behalf Of Carlos Alvarez Sent: Thursday, January 21, 2021 3:01 PM To: voiceops@voiceops.org Subject: [VoiceOps] False 911 calls and old abandoned DID We have a customer who

[VoiceOps] False 911 calls and old abandoned DID

We have a customer who has received two calls from the police because "they" called 911, but they did not. The CLID shown is NOT one of theirs, but they think it might have been theirs many years ago. The CNAM on that number is their company name. Nobody answers the number, and it's with Qwest.