Re: [VoiceOps] Fraud Management

2015-02-02 Thread Monterrosa Santiago
...@is.co.za] Enviado el: lunes, 02 de febrero de 2015 01:01 a.m. Para: Glen Gerhard; voiceops@voiceops.org Asunto: Re: [VoiceOps] Fraud Management Thank you for the info Glen. We have done a POC on OCFM (Oracle Communications Fraud Monitor; the old FDAP - Fraud Detection and Prevention) that relies

Re: [VoiceOps] Fraud Management

2015-02-02 Thread Shaun Gill
De: VoiceOps [voiceops-boun...@voiceops.org] En nombre de Shaun Gill [shaun.g...@is.co.za] Enviado el: lunes, 02 de febrero de 2015 01:01 a.m. Para: Glen Gerhard; voiceops@voiceops.org Asunto: Re: [VoiceOps] Fraud Management Thank you for the info Glen. We

Re: [VoiceOps] Fraud Management

2015-02-01 Thread Shaun Gill
...@sansay.commailto:ggerh...@sansay.com Date: Friday 30 January 2015 3:40 PM To: voiceops@voiceops.orgmailto:voiceops@voiceops.org voiceops@voiceops.orgmailto:voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud Management Hi Shaun, most systems work off CDR files (or Radius or Diameter steams) so are proprietary

Re: [VoiceOps] Fraud Management

2015-01-30 Thread Glen Gerhard
Jay Cox j...@appiaservices.com, "voiceops@voiceops.org" voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud Management Shaun, Have you used the SIP

Re: [VoiceOps] Fraud Management

2015-01-29 Thread Shaun Gill
...@transnexus.com jim.dal...@transnexus.commailto:jim.dal...@transnexus.com, Shaun Gill shaun.g...@is.co.zamailto:shaun.g...@is.co.za, voiceops@voiceops.orgmailto:voiceops@voiceops.org voiceops@voiceops.orgmailto:voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud Management Have you tried PinDrop

Re: [VoiceOps] Fraud Management

2015-01-29 Thread Brad Anouar
@voiceops.org voiceops@voiceops.org Subject: RE: [VoiceOps] Fraud Management Shaun: I have used the TransNexus solution for a long time. Jay Cox Mobile 314 910 7242 *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org voiceops-boun...@voiceops.org] *On Behalf Of *Shaun Gill

Re: [VoiceOps] Fraud Management

2015-01-29 Thread David Wessell
We've been using CSRP from http://evaristesys.com/ for quite some time. We had a fair amount of fraud before and $15 since. dw On Wed, Jan 28, 2015 at 3:36 AM, Shaun Gill shaun.g...@is.co.za wrote: Hi Guys, Trying to get a feel for what fraud systems are out there for VoIP service

Re: [VoiceOps] Fraud Management

2015-01-29 Thread Shaun Gill
Gill shaun.g...@is.co.zamailto:shaun.g...@is.co.za Cc: Jay Cox j...@appiaservices.commailto:j...@appiaservices.com, voiceops@voiceops.orgmailto:voiceops@voiceops.org voiceops@voiceops.orgmailto:voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud Management Shaun, Have you used the SIP or CDR

Re: [VoiceOps] Fraud Management

2015-01-28 Thread Jay Cox
Shaun: I have used the TransNexus solution for a long time. Jay Cox Mobile 314 910 7242 From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Shaun Gill Sent: Wednesday, January 28, 2015 2:37 AM To: voiceops@voiceops.org Subject: [VoiceOps] Fraud Management Hi Guys

Re: [VoiceOps] Fraud Management

2015-01-28 Thread Jim Dalton
28, 2015 3:37 AM To: voiceops@voiceops.org Subject: [VoiceOps] Fraud Management Hi Guys, Trying to get a feel for what fraud systems are out there for VoIP service providers; primarily using terrestrial mediums (such as metroE; diginet) with clients interconnecting via IP PBXs, voice gateways

Re: [VoiceOps] Fraud Management

2015-01-28 Thread Alexander Hardie
, January 28, 2015 3:37 AM To: voiceops@voiceops.org Subject: [VoiceOps] Fraud Management Hi Guys, Trying to get a feel for what fraud systems are out there for VoIP service providers; primarily using terrestrial mediums (such as metroE; diginet) with clients interconnecting via IP PBXs, voice

Re: [VoiceOps] Fraud

2014-02-26 Thread Deepak Dube
Hi Alex, good approach. one comment though: low-grade fraud traffic to audio text destinations will go undetected, and over time, it can accumulate more fraud loses than those who try to burst, get caught, and shut down immediately. thanks, dd. On Mon, Feb 24, 2014 at 4:41 PM, Alex Balashov

Re: [VoiceOps] Fraud

2014-02-25 Thread My List Account
not the most scientific method but it's the most complaint free method. Richey From: John Curry [mailto:telec...@gmail.com] Sent: Monday, February 24, 2014 4:21 PM To: 'My List Account'; voiceops@voiceops.org Subject: RE: [VoiceOps] Fraud Would you mind sharing your hi toll rate

Re: [VoiceOps] Fraud

2014-02-25 Thread Paul Timmins
customer’s hacked PBX’s send calls to. It’s not the most scientific method but it’s the most complaint free method. Richey From: John Curry [mailto:telec...@gmail.com] Sent: Monday, February 24, 2014 4:21 PM To: 'My List Account'; voiceops@voiceops.org Subject: RE: [VoiceOps] Fraud Would you

Re: [VoiceOps] Fraud

2014-02-24 Thread Matt Yaklin
: Saturday, February 22, 2014 11:48 AM To: voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud   In most cases you will lose this customer. They don't see this as their responsibility (i.e. the credit card fraud defense) but the reality is their equipment was compromised due to their negligence

Re: [VoiceOps] Fraud

2014-02-24 Thread Ujjval Karihaloo
...@voiceops.org] On Behalf Of Matt Yaklin Sent: Monday, February 24, 2014 12:31 PM To: My List Account Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud On Mon, 24 Feb 2014, My List Account wrote: Maybe I am missing something here but why does the carrier that delivers the fraudulent

Re: [VoiceOps] Fraud

2014-02-24 Thread David Thompson
Message- From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Matt Yaklin Sent: Monday, February 24, 2014 1:31 PM To: My List Account Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud On Mon, 24 Feb 2014, My List Account wrote: Maybe I am missing something here but why

Re: [VoiceOps] Fraud

2014-02-24 Thread Jay Hennigan
On 2/24/14 10:48 AM, My List Account wrote: Maybe I am missing something here but why does the carrier that delivers the fraudulent traffic to the Telco that’s in on the fraud pay the Telco that’s in on the fraud for the calls that are delivered to their network? Seems pretty simple, if you

Re: [VoiceOps] Fraud

2014-02-24 Thread John Curry
Would you mind sharing your hi toll rate destination dial plan? From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of My List Account Sent: Monday, February 24, 2014 1:48 PM To: voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud Maybe I am missing something here but why

Re: [VoiceOps] Fraud

2014-02-22 Thread Deepak Dube
The PBX was hacked, originating calls to expensive int'l destination - presumably, a case of revenue share fraud. Have you considered smart tools that monitor revenue share fraud accurately? Some of them can flag fraud by identifying unusual calling patterns - in near real-time. It's like the

Re: [VoiceOps] Fraud

2014-02-22 Thread Ryan Delgrosso
In most cases you will lose this customer. They don't see this as their responsibility (i.e. the credit card fraud defense) but the reality is their equipment was compromised due to their negligence. If the customer is reasonable offer them your cost on the damages so its just a passthrough.

Re: [VoiceOps] Fraud

2014-02-20 Thread Hiers, David
, but that might work out in your favor. David From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of John Curry Sent: Wednesday, February 19, 2014 14:09 To: voiceops@voiceops.org Subject: [VoiceOps] Fraud I am new to your site. I was looking in the Archives and saw in November 2013

Re: [VoiceOps] Fraud

2014-02-20 Thread Matt Yaklin
Sent: Wednesday, February 19, 2014 14:09 To: voiceops@voiceops.org Subject: [VoiceOps] Fraud   I am new to your site. I was looking in the Archives and saw in November 2013 there were some of you who experienced fraud. We had a an Avaya IP Office customers system who got hit pretty bad

[VoiceOps] Fraud

2014-02-19 Thread John Curry
I am new to your site. I was looking in the Archives and saw in November 2013 there were some of you who experienced fraud. We had a an Avaya IP Office customers system who got hit pretty bad. The customer is treating the fraudulent calls like credit card fraud and not taking any responsibility.