Re: [VoiceOps] Netsapien reviews

Solutions > > 910.249.4255 <(910)%20249-4255> > > > > *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Chris > Aaker > *Sent:* Thursday, November 2, 2017 1:12 PM > *To:* Colton Conor <colton.co...@gmail.com> > *Cc:* voiceops@voiceops.or

Re: [VoiceOps] Netsapien reviews

You are assuming a lot.   And smearing netsapiens in the process. On 11/2/2017 12:57 PM, Colton Conor wrote: I am blaming the switch, netsapiens in this case, for the outage, as the platform provider, SkySwitch, is blaming netsapiens. Every Time an outage occurs they say they have a new

Re: [VoiceOps] Netsapien reviews

an outage caused by Netsapiens. Brian Hales True IP Solutions 910.249.4255 From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Chris Aaker Sent: Thursday, November 2, 2017 1:12 PM To: Colton Conor <colton.co...@gmail.com> Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] Net

Re: [VoiceOps] Netsapien reviews

My name is Chris Aaker and i am the VP of Engineering at netsapiens. I would be happy to discuss the netsapiens offering and the issues you saw at a technical level (not a sales guy). Please feel free to reach out to me directly. Chris Aaker VP, Engineering | netsapiens inc. 858.764.5226

Re: [VoiceOps] Netsapien reviews

I am blaming the switch, netsapiens in this case, for the outage, as the platform provider, SkySwitch, is blaming netsapiens. Every Time an outage occurs they say they have a new software patch from their switch provider netsapiens, but these patches still don't seem to fix the problem. Maybe the

Re: [VoiceOps] Netsapien reviews

I had that question as well. I suspect your platform provider may be blaming the switch instead of their own infrastructure, but it's just a guess. I have not heard stability complaints about Netsapiens from anyone else. -- Alex -- Sent via mobile, please forgive typos and brevity.

Re: [VoiceOps] Netsapien reviews

Why do you blame the switch for outages? On 11/1/2017 11:14 PM, Colton Conor wrote: Matt, We use SkySwitch which is the largest netsapiens wholesaler out there.I can't remember how many seats they have, but I want to say over 50,000. Over the past year Skyswitch has monthly outages.

Re: [VoiceOps] Netsapien reviews

That’s a great question and I don’t know the answer to that. Honestly, that is why I went with Kazoo in the first place. If I’m going to offer services to my customers, I really need to know what’s going on under the hood, so I understand what is possible in terms of services and futures, and

Re: [VoiceOps] Netsapien reviews

On Wed, Nov 01, 2017 at 11:31:53PM -0400, Alex Balashov wrote: > On Wed, Nov 01, 2017 at 10:30:01PM -0500, Colton Conor wrote: > > > They say all their own code, but do they use asterisk, opensips, > > freeswitch, kamailio, or anything like that? > > Kazoo is built on top of Freeswitch,

Re: [VoiceOps] Netsapien reviews

On Wed, Nov 01, 2017 at 10:30:01PM -0500, Colton Conor wrote: > They say all their own code, but do they use asterisk, opensips, > freeswitch, kamailio, or anything like that? Kazoo is built on top of Freeswitch, Kamailio, and a slew of other technologies. There's nothing wrong with any of that

Re: [VoiceOps] Netsapien reviews

I have looked at Kazoo, and am impressed with their offering. I know what Kazoo. I know what Kazoo is built on top of, but Mark what is netsapiens built on? They say all their own code, but do they use asterisk, opensips, freeswitch, kamailio, or anything like that? On Wed, Nov 1, 2017 at 10:24

Re: [VoiceOps] Netsapien reviews

Have you checked out Kazoo from 2600Hz yet? Over 250k seats without issue. The core is open source and built on better technology imho. May wanna check it out. On Nov 1, 2017, at 11:14 PM, Colton Conor > wrote: Matt, We use SkySwitch

Re: [VoiceOps] Netsapien reviews

Matt, We use SkySwitch which is the largest netsapiens wholesaler out there.I can't remember how many seats they have, but I want to say over 50,000. Over the past year Skyswitch has monthly outages. Skyswitch keeps blaming it on their switch vendor. netsapiens has provided multiple patches, but

[VoiceOps] Netsapien reviews

Hello, I’m a Broadsoft Broadworks shop but I’m looking at alternatives, Not a YUGE fan of Cisco… If you have an opinion on NetSapien as a HostedPBX platform (good, bad, ugly) please send to me on or off list. Thanks -Matt -- Matthew Crocker Crocker Communications, Inc. President