iiNet address & WAMUG

[Laura Webb]

Thanks to those who responded to my many test messages this morning.

After an hour session with iiNet yesterday and more than 2 hours today, the 
problem of not receiving WAMUG emails still remains a mystery.

The only way to reinstate receiving posts from the List (and to receive copies 
of any of my postings) was to change the email address being used. My iiNet 
address simply does not work any more for that purpose. So a change to one of 
my iCloud addresses solved the problem.

The technician was wondering if anyone else has had similar problems, whether 
perhaps at some stage WAMUG might have been unintentionally blocked. Hardly 
seems likely but there is no plausible reason why the messages suddenly stopped 
reaching me after 30 January.

This problem is not dissimilar to something experienced about 12 months ago 
with emails from Ice TV no longer being received. Exhaustive testing at that 
time failed to find the problem and in the end I just gave up, it was all too 
hard, and the particular emails were not that important. I do now receive those 
emails but only to my iCloud address.

Fingers crossed that this is the end of the matter.

Regards
Laura
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Re: Console query - EyeTV exporting quits

[F.W. Hänel]

Hi Ronni,

Thanks for the reply.

I’ll report back shortly.

Cheers,
Walter
> 
> Hi Walter,
> 
> Weird... very weird!  What else can we suggest without physically seeing your 
> computer and system setup?
> Do you have any Third-Party software installed?
> 
> Have you tried starting up in Safe Mode?
> 
> To start up into Safe Mode (to "Safe Boot"), do this:
> Disconnect any external device connected to your computer.
> 
> 1. Shut down your computer
> 2. Press the power button.
> 3. Immediately after you hear the startup tone, press and hold the Shift key. 
> Tip: The Shift key should be held as soon as possible after the startup tone 
> but not before.
> 4.  Release the Shift key when you see the gray Apple and progress indicator 
> (looks like a spinning gear).
> 
> Safe Mode is much slower to boot and run than normal. 
> Test Console.app while in Safe Mode - Try to open Console.app and see if the 
> "Show Log List" button will work when in Safe Mode.
> 
> After testing, reboot as usual (i.e. not in safe mode) and then test the 
> Console.app. 
> Post back the results of your test in Safe Mode and then again in normal mode.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.9.1 Mavericks
> Windows 7 Ultimate (under sufferance)
> 
> 
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Re: Security questions for Apple ID ?

[Stephen Chape]

Thank you Ronni.
Maybe I gave my email as the rescue address.
I will check that.
If not can a rescue address still be added or will we still have the same issue 
logging in to do that ?

On 12 Feb 2014, at 1:35 pm, Ronda Brown  wrote:

> Hi Stephen,
> Rescue email address and how to reset Apple ID security questions
> If you can't recall your Apple ID security questions and answers, the 
> optional rescue email provides a way to reset them. Additionally, all future 
> security-related emails for your Apple ID will be sent to the rescue email 
> address.
> 
> 
> When creating a new Apple ID for use with the iTunes Store or Mac App Store, 
> you will be asked to provide an optional rescue email address. If you have an 
> existing Apple ID that you use with the iTunes Store or Mac App Store, you 
> may be asked to provide some additional security information, including a 
> rescue email address. When you provide a rescue email address, all future 
> security emails, such as password resets from iForgot, will be sent to the 
> address provided. The rescue email address you provide cannot be the same as 
> your primary email address for your Apple ID. In most cases, your primary 
> email address is the same as your Apple ID username. 
> 
> 
> 
> Sent from Ronni's iPad4
> 
> 
> On 12 Feb 2014, at 1:28 pm, Stephen Chape  wrote:
> 
>> Hi folks,
>> 
>> My grand daughter tried to log in to the App Store to make a purchase a few 
>> nights ago.
>> She has no credit card so she depends upon gift vouchers being redeemed.
>> On this occasion she was asked to answer 2 security questions.
>> She tells me she has never set up security questions and therefore does not 
>> know the answers.
>> 
>> Is there any way around this ?
>> I tried to renew the questions but Apple does not seem to allow this.
>> Forgetting a password can be resolved but it appears not this.
>> 
>> Eventually I decided to set her up with a new Apple ID.
>> However it would not allow this because her email is “already being used for 
>> another Apple ID".
>> 
>> The only way around this seems to be to set her up with a new email address 
>> with Westnet.
>> Then create a new Apple ID.
>> Then adjust her settings in her Apple Mail account.
>> Then let all her contacts know her new email address.
>> 
>> Does anyone know of a simpler solution please ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
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> 


Regards,
Stephen Chape

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Re: test 6

[Rick Armstrong]

iinet seems to have a problem at the moment.

On 12/02/2014, at 11:35 AM, Laura Webb  wrote:

> Hi Ronni
> 
> Thank you. Still not receiving them in dedicated WAMUG mailbox. Have changed 
> email address and currently still talking to iiNet.
> 
> Kind regards
> Laura
> 
> On 12 Feb 2014, at 11:32 am, Ronda Brown  wrote:
> 
>> Hi Laura,
>> 
>> Your test emails are coming through to the WAMUG mailing list ok.
>> Are you still not receiving them in your Inbox or dedicated WAMUG Mailbox?
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 12 Feb 2014, at 11:24 am, Laura Webb  wrote:
>>> 
>>> test 6
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
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>>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
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>> 
> 
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Re: Security questions for Apple ID ?

[Ronda Brown]

Hi Stephen,
Rescue email address and how to reset Apple ID security questions
If you can't recall your Apple ID security questions and answers, the optional 
rescue email provides a way to reset them. Additionally, all future 
security-related emails for your Apple ID will be sent to the rescue email 
address.


When creating a new Apple ID for use with the iTunes Store or Mac App Store, 
you will be asked to provide an optional rescue email address. If you have an 
existing Apple ID that you use with the iTunes Store or Mac App Store, you may 
be asked to provide some additional security information, including a rescue 
email address. When you provide a rescue email address, all future security 
emails, such as password resets from iForgot, will be sent to the address 
provided. The rescue email address you provide cannot be the same as your 
primary email address for your Apple ID. In most cases, your primary email 
address is the same as your Apple ID username. 



Sent from Ronni's iPad4


> On 12 Feb 2014, at 1:28 pm, Stephen Chape  wrote:
> 
> Hi folks,
> 
> My grand daughter tried to log in to the App Store to make a purchase a few 
> nights ago.
> She has no credit card so she depends upon gift vouchers being redeemed.
> On this occasion she was asked to answer 2 security questions.
> She tells me she has never set up security questions and therefore does not 
> know the answers.
> 
> Is there any way around this ?
> I tried to renew the questions but Apple does not seem to allow this.
> Forgetting a password can be resolved but it appears not this.
> 
> Eventually I decided to set her up with a new Apple ID.
> However it would not allow this because her email is “already being used for 
> another Apple ID".
> 
> The only way around this seems to be to set her up with a new email address 
> with Westnet.
> Then create a new Apple ID.
> Then adjust her settings in her Apple Mail account.
> Then let all her contacts know her new email address.
> 
> Does anyone know of a simpler solution please ?
> 
> Regards,
> Stephen Chape
> 
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> 
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Re: Security questions for Apple ID ?

[Daniel Kerr]

Hi Stephen

Try logging in to appleid.apple.com and then Manage Apple ID.
You "may" be able to adjust the security questions from there.
Short of that, you can call Apple Support and they generally will help you 
"adjust" those questions. (Apple are 133-622).
But only someone with access to the AppleID (when it was created or used) can 
actually add those questions, they can't just be added themselves.
(they can also be case sensitive as well).

A good  "Secure Note" in Keychain Access is a good place to put those 
question/answer things, locked away with a password. As a lot of people do set 
them up then never use them for months/years.

Hope that helps.

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 12/02/2014, at 1:28 PM, Stephen Chape  wrote:

> Hi folks,
> 
> My grand daughter tried to log in to the App Store to make a purchase a few 
> nights ago.
> She has no credit card so she depends upon gift vouchers being redeemed.
> On this occasion she was asked to answer 2 security questions.
> She tells me she has never set up security questions and therefore does not 
> know the answers.
> 
> Is there any way around this ?
> I tried to renew the questions but Apple does not seem to allow this.
> Forgetting a password can be resolved but it appears not this.
> 
> Eventually I decided to set her up with a new Apple ID.
> However it would not allow this because her email is “already being used for 
> another Apple ID".
> 
> The only way around this seems to be to set her up with a new email address 
> with Westnet.
> Then create a new Apple ID.
> Then adjust her settings in her Apple Mail account.
> Then let all her contacts know her new email address.
> 
> Does anyone know of a simpler solution please ?
> 
> Regards,
> Stephen Chape
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
> Settings & Unsubscribe - 
> 

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Security questions for Apple ID ?

[Stephen Chape]

Hi folks,

My grand daughter tried to log in to the App Store to make a purchase a few 
nights ago.
She has no credit card so she depends upon gift vouchers being redeemed.
On this occasion she was asked to answer 2 security questions.
She tells me she has never set up security questions and therefore does not 
know the answers.

Is there any way around this ?
I tried to renew the questions but Apple does not seem to allow this.
Forgetting a password can be resolved but it appears not this.

Eventually I decided to set her up with a new Apple ID.
However it would not allow this because her email is “already being used for 
another Apple ID".

The only way around this seems to be to set her up with a new email address 
with Westnet.
Then create a new Apple ID.
Then adjust her settings in her Apple Mail account.
Then let all her contacts know her new email address.

Does anyone know of a simpler solution please ?

Regards,
Stephen Chape

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Re: test 6

[Laura Webb]

Hi Ronni

Yes all that has been checked, as well as everything else you could think of. 
The Rules have been set up again and my email address changed. Hopefully this 
is going to solve the problem.

Kind regards
Laura


On 12 Feb 2014, at 11:45 am, Ronda Brown  wrote:

> Hi Laura,
> 
> Have you check in your Inbox Mailbox & Junk Mail mailbox?
> You might need to setup your 'Rules' again for your dedicated WAMUG mailbox
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
>> On 12 Feb 2014, at 11:35 am, Laura Webb  wrote:
>> 
>> Hi Ronni
>> 
>> Thank you. Still not receiving them in dedicated WAMUG mailbox. Have changed 
>> email address and currently still talking to iiNet.
>> 
>> Kind regards
>> Laura
>> 
>>> On 12 Feb 2014, at 11:32 am, Ronda Brown  wrote:
>>> 
>>> Hi Laura,
>>> 
>>> Your test emails are coming through to the WAMUG mailing list ok.
>>> Are you still not receiving them in your Inbox or dedicated WAMUG Mailbox?
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad4
>>> 
>>> 
 On 12 Feb 2014, at 11:24 am, Laura Webb  wrote:
 
 test 6
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Re: test 6

[Ronda Brown]

Hi Laura,

Have you check in your Inbox Mailbox & Junk Mail mailbox?
You might need to setup your 'Rules' again for your dedicated WAMUG mailbox

Cheers,
Ronni
Sent from Ronni's iPad4


> On 12 Feb 2014, at 11:35 am, Laura Webb  wrote:
> 
> Hi Ronni
> 
> Thank you. Still not receiving them in dedicated WAMUG mailbox. Have changed 
> email address and currently still talking to iiNet.
> 
> Kind regards
> Laura
> 
>> On 12 Feb 2014, at 11:32 am, Ronda Brown  wrote:
>> 
>> Hi Laura,
>> 
>> Your test emails are coming through to the WAMUG mailing list ok.
>> Are you still not receiving them in your Inbox or dedicated WAMUG Mailbox?
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 12 Feb 2014, at 11:24 am, Laura Webb  wrote:
>>> 
>>> test 6
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Re: test 6

[Laura Webb]

Hi Ronni

Thank you. Still not receiving them in dedicated WAMUG mailbox. Have changed 
email address and currently still talking to iiNet.

Kind regards
Laura

On 12 Feb 2014, at 11:32 am, Ronda Brown  wrote:

> Hi Laura,
> 
> Your test emails are coming through to the WAMUG mailing list ok.
> Are you still not receiving them in your Inbox or dedicated WAMUG Mailbox?
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
>> On 12 Feb 2014, at 11:24 am, Laura Webb  wrote:
>> 
>> test 6
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
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Re: test 6

[Laura Webb]

Thanks Stephen, still all kinds of problems but good to know message received.

regards
laura

On 12 Feb 2014, at 11:29 am, Stephen Chape  wrote:

> Hi Laura,
> Are you waiting for a reply for these emails ?
> If so, I am receiving them !
> 
> On 12 Feb 2014, at 11:24 am, Laura Webb  wrote:
> 
>> test 6
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
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> 

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Re: test 6

[Ronda Brown]

Hi Laura,

Your test emails are coming through to the WAMUG mailing list ok.
Are you still not receiving them in your Inbox or dedicated WAMUG Mailbox?

Cheers,
Ronni
Sent from Ronni's iPad4


> On 12 Feb 2014, at 11:24 am, Laura Webb  wrote:
> 
> test 6
> -- The WA Macintosh User Group Mailing List --
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> 
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Re: test 6

[Stephen Chape]

Hi Laura,
Are you waiting for a reply for these emails ?
If so, I am receiving them !

On 12 Feb 2014, at 11:24 am, Laura Webb  wrote:

> test 6
> -- The WA Macintosh User Group Mailing List --
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> 


Regards,
Stephen Chape

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test 6

[Laura Webb]

test 6
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test 3

[Laura Webb]

test 3
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test 2

[Laura Webb]

test 2
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test

[Laura Webb]

test
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Re: Console query - EyeTV exporting quits

[Ronni Brown]

On 12 Feb 2014, at 5:42 am, F.W. Hänel  wrote:

> Hi Ronni,
> Have done as you suggested.

Hi Walter,

Weird... very weird!  What else can we suggest without physically seeing your 
computer and system setup?
Do you have any Third-Party software installed?

Have you tried starting up in Safe Mode?

To start up into Safe Mode (to "Safe Boot"), do this:
Disconnect any external device connected to your computer.

1. Shut down your computer
2. Press the power button.
3. Immediately after you hear the startup tone, press and hold the Shift key. 
Tip: The Shift key should be held as soon as possible after the startup tone 
but not before.
4.  Release the Shift key when you see the gray Apple and progress indicator 
(looks like a spinning gear).

Safe Mode is much slower to boot and run than normal. 
Test Console.app while in Safe Mode - Try to open Console.app and see if the 
"Show Log List" button will work when in Safe Mode.

After testing, reboot as usual (i.e. not in safe mode) and then test the 
Console.app. 
Post back the results of your test in Safe Mode and then again in normal mode.

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.9.1 Mavericks
Windows 7 Ultimate (under sufferance)


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Re: Pages, Keynote, and Numbers Receive Minor Updates

[Pat]

I don’t use Pages very often, but recently I had a need to convert an .rtfd to 
a .pdf. The latest version of Pages, 5.0.1, can not open the .rtfd (greyed out) 
, but Pages 4.something can.  Why on earth did Apple remove this capability? 
Fortunately for me, the older version remains on my system on a different hard 
disk.

Cheers,
Pat




On 22 Nov 2013, at 3:31 pm, Ronda Brown  wrote:

> Hello Mavericks users who installed the new iWork for Mac.
> 
> Updates available via Software Update.
> Numbers 190MB, Keynote 444MB, Pages ?... I forget :(
> 
> "The main change in Pages 5.0.1, Keynote 6.0.1, and Number 3.0.1 is the 
> capability to customize the toolbar with the tools you use most often. (That 
> was first on the list in the support document released after users feedback 
> complaints - I wonder if Apple will update it.) 
> 
> Pages 5.0.1 also now has center and edge guides turned on by default. 
> Keynote 6.0.1 adds seven transitions and seven builds (some of which are 
> returning from the grave; others appear to be entirely new). 
> And Numbers 3.0.1 once again remembers window size and placement on save and 
> lets you set the default zoom in the preferences, both of which are basic 
> oversights that worked fine in Number 2.3.
> All the updates also promise “Stability improvements and bug fixes,” and all 
> three are available from Software Update. Here’s hoping we see additional 
> updates soon."
> 
> 
> Sent from Ronni's iPad4
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Re: Console query - EyeTV exporting quits

[F.W. Hänel]

Hi Ronni,
Have done as you suggested.

> Hi Walter,
> 
> I still feel you have some corruption on your Mavericks system (or Drive 
> failing).
> You did not mention if you 'Repaired' the Hard Drive that I mentioned in a 
> previous email. You only mentioned you had repaired permissions.
> 
> I would suggest you Repair the Hard Drive following the instructions below 
> and then Reinstall Mavericks.
> 
> Re-download and reinstall Mavericks.
>  
> Boot to the Recovery HD: Restart the computer and after the chime press and 
> hold down the COMMAND and R keys until the menu screen appears. 
> Alternatively, restart the computer and after the chime press and hold down 
> the OPTION key until the boot manager screen appears. Select the Recovery HD 
> and click on the downward pointing arrow button.

My  arrow pointed upward
>  
> Repair the Hard Drive and Permissions: Upon startup select Disk Utility from 
> the main menu. Repair the Hard Drive and Permissions as follows.
>  
> When the recovery menu appears select Disk Utility. After DU loads select 
> your hard drive entry (mfgr.'s ID and drive size) from the the left side 
> list.  In the DU status area you will see an entry for the S.M.A.R.T. status 
> of the hard drive.  If it does not say "Verified" then the hard drive is 
> failing or failed. (SMART status is not reported on external Firewire or USB 
> drives.) 

SMART staus was verified
> 
> If the drive is "Verified" then select your OS X volume from the list on the 
> left (sub-entry below the drive entry,) click on the First Aid tab, then 
> click on the Repair Disk button. 
> If DU reports any errors that have been fixed, then re-run Repair Disk until 
> no errors are reported. 
> If no errors are reported click on the Repair Permissions button. Wait until 
> the operation completes, then quit DU and return to the main
Repair disk resulted in a green message:
“The Volume MacIntosh HD appears to be ok"
>  

Permissions repair was done, showed nothing irregular (one SUID file message)
> menu.
>  
> Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
> button.

Reinstalled M. was surprised how straight forward it was. Nearly 4hrs download 
+ 45mins installations, then the iMac restarted and all
looked normal. Then I opened Console, but nothing had changed, I can still only 
see the “All Messages List”, no side bars, can’t toggle
show log list/hide log list.
>  
> Note: You will need an active Internet connection. I suggest using Ethernet 
> if possible because it is three times faster than wireless.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
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Re: For those playing at home, ..Apple iTunes Radio streaming launches in Australia

[Ronda Brown]

> On 11 Feb 2014, at 7:10 pm, Joy Lefroy  wrote:
> 
> now how do we go about rejoining WAUG for this year?
> Had a look on the website but its not immediately obvious - am I being blind?
> Joy Lefroy

Hi Joy,



Cheers,
Ronni

Sent from Ronni's iPad4
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Re: For those playing at home, ..Apple iTunes Radio streaming launches in Australia

[Stephen Chape]

Sorry … that could be Direct Credit.

On 11 Feb 2014, at 7:10 pm, Joy Lefroy  wrote:

> thanks Daniel. fabulous.
> 
> now how do we go about rejoining WAUG for this year?
> Had a look on the website but its not immediately obvious - am I being blind?
> Joy Lefroy
> 
> On 11/02/2014, at 9:08 AM, Daniel Kerr  wrote:
> 
>> http://www.macrumors.com/2014/02/10/itunes-radio-australia-launch/
>> 
>> Enjoy
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone 5
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
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>> 
> 
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Regards,
Stephen Chape

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Re: For those playing at home, ..Apple iTunes Radio streaming launches in Australia

[Stephen Chape]

I pay using BPay.
The account info should be on the site somewhere.

On 11 Feb 2014, at 7:10 pm, Joy Lefroy  wrote:

> thanks Daniel. fabulous.
> 
> now how do we go about rejoining WAUG for this year?
> Had a look on the website but its not immediately obvious - am I being blind?
> Joy Lefroy
> 
> On 11/02/2014, at 9:08 AM, Daniel Kerr  wrote:
> 
>> http://www.macrumors.com/2014/02/10/itunes-radio-australia-launch/
>> 
>> Enjoy
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone 5
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> 
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Regards,
Stephen Chape

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Re: For those playing at home, ..Apple iTunes Radio streaming launches in Australia

[Joy Lefroy]

thanks Daniel. fabulous.

now how do we go about rejoining WAUG for this year?
Had a look on the website but its not immediately obvious - am I being blind?
Joy Lefroy

On 11/02/2014, at 9:08 AM, Daniel Kerr  wrote:

> http://www.macrumors.com/2014/02/10/itunes-radio-australia-launch/
> 
> Enjoy
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 5
> 
> ---
> Daniel Kerr
> MacWizardry
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> Phone: 0414 795 960
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