Re: Still having *** password problems

2018-12-18 Thread Daniel Kerr
Hi Pat

Did you see my long post to WAMUG I sent (date 03/12/2018 12.31pm) where I 
referred to this about logging in etc.
The section I referred to it was here - 
> Date: 3 December 2018 at 12:29:43 pm AWST
> To: WAMUG 
> Reply-To: wamug@wamug.org.au
> 
> 
> *Generally* (and I use this term lightly) the computer password will be 
> different to the AppleID password. Though,…in some of the later systems, this 
> can be reset by the same AppleID.
> In System Preferences - Users & Groups - “username” (on the left hand side). 
> On the right hand side there is a tick box that says “Allow user to reset 
> password using Apple ID). If this is ticked, then the AppleID can be used to 
> change the computer password. And then (generally) these are one and the same.
> I personally prefer to keep these different, so the computer password is 
> completely different to my AppleID. (for security reasons).

The full post on the WAMUG archives is here - 
https://www.mail-archive.com/wamug@wamug.org.au/msg81942.html

This has information exactly about logging in that perhaps you are referring 
to. 
If it’s still a bit all over the place, perhaps you may be better (as Peter H 
mentioned) getting someone to look at it all for you. So it’s then sorted out 
once and for all.

Kind regards
Daniel

 Sent from my iPhone XS 

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 18 Dec 2018, at 5:47 pm, Pat  wrote:
> 
> Hi, Stephen and Susan,
> 
> I only have one Apple ID account!  Had the same one for years.
> 
> And if you look at all the emails about this topic, it often happens that the 
> Apple ID and passwords for other things get called, generically, passwords. 
> This was something that confused me considerably when I was trying to fix 
> things. That is why some explanations were not understood.
> 
> I still have the same single Apple ID, it was the others, like the PW to put 
> in the start-up window, that got changed. I thought that same PW would work 
> on all the other computer-related stuff, but it seems that has been changed, 
> not for the better.
> 
> Pat
> 
> 
>> On 17 Dec 2018, at 21:33, Susan Hastings  wrote:
>> 
>> Pat, how about taking one of your devices to the Apple Store so that they 
>> can explain the nature of an Apple ID and why having two Apple IDs is an 
>> extremely bad idea and an expensive mistake to make. We don’t seem to be 
>> able to explain it in a way that you can understand.
>> 
>> Cheers, Susan.
>> 
>> Sent from my iPad
>> 
>> On 17 Dec 2018, at 8:06 pm, Tim Law  wrote:
>> 
>>> Pat.
>>> 
>>> Ronni did not say “multiple Apple passwords for different apps bought at 
>>> different times. “. Key word PASSWORD.
>>> 
>>> What she did say is “they have been purchased on the other Apple ID 
>>> account.”  Key word ACCOUNT..
>>> 
>>> REgards
>>> 
>>> Tim
>>> 
>>> Sent from Tim's Retina iPad 2
>>> 
>>> On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
>>> 
 Hey Ronni.
 I am lost for words … literally !
 
> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never 
> heard of multiple Apple passwords for different apps bought at different 
> times. If I had known, I would have kept track of what I bought with 
> which password. It is a very complex matter, and, really, Apple should be 
> the entity to change all the passwords for the customer. It would be easy 
> to set up a program to do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to 
> get them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are 
> signed in, do that…”  How do I know if  I am signed in or out with 
> anything? I’m guessing I must be signed out to everything, but I don’t 
> know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
> the meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 
> 
> 
> 
>> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
>> 
>> Hi Pat,
>> 
>> It’s not Apple stuffing you around.
>> When you changed your Apple ID password, 

Re: Still having *** password problems

2018-12-18 Thread Tim Law
Pat for convenience it is not unreasonable to use your Apple ID and password as 
your computer login name and password, (not wise for security)  but in my 
memory of using Apple products since 1987, I cannot recall Apple ever calling 
them the same thing. They have always been different things. 

One of the reasons you might find the WAMUG contributors to be pedantic about 
stuff is to overcome the exact problem you are describing of people being 
unclear and using general phrases to describe things that should have their own 
specific name. 

Regards

Tim



> On 18 Dec 2018, at 5:47 pm, Pat  wrote:
> 
> Hi, Stephen and Susan,
> 
> I only have one Apple ID account!  Had the same one for years.
> 
> And if you look at all the emails about this topic, it often happens that the 
> Apple ID and passwords for other things get called, generically, passwords. 
> This was something that confused me considerably when I was trying to fix 
> things. That is why some explanations were not understood.
> 
> I still have the same single Apple ID, it was the others, like the PW to put 
> in the start-up window, that got changed. I thought that same PW would work 
> on all the other computer-related stuff, but it seems that has been changed, 
> not for the better.
> 
> Pat
> 
> 
>> On 17 Dec 2018, at 21:33, Susan Hastings > > wrote:
>> 
>> Pat, how about taking one of your devices to the Apple Store so that they 
>> can explain the nature of an Apple ID and why having two Apple IDs is an 
>> extremely bad idea and an expensive mistake to make. We don’t seem to be 
>> able to explain it in a way that you can understand.
>> 
>> Cheers, Susan.
>> 
>> Sent from my iPad
>> 
>> On 17 Dec 2018, at 8:06 pm, Tim Law > > wrote:
>> 
>>> Pat.
>>> 
>>> Ronni did not say “multiple Apple passwords for different apps bought at 
>>> different times. “. Key word PASSWORD.
>>> 
>>> What she did say is “they have been purchased on the other Apple ID 
>>> account.”  Key word ACCOUNT..
>>> 
>>> REgards
>>> 
>>> Tim
>>> 
>>> Sent from Tim's Retina iPad 2
>>> 
>>> On 17 Dec 2018, at 6:58 pm, Stephen Chape >> > wrote:
>>> 
 Hey Ronni.
 I am lost for words … literally !
 
> On 17 Dec 2018, at 5:48 pm, Pat  > wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never 
> heard of multiple Apple passwords for different apps bought at different 
> times. If I had known, I would have kept track of what I bought with 
> which password. It is a very complex matter, and, really, Apple should be 
> the entity to change all the passwords for the customer. It would be easy 
> to set up a program to do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to 
> get them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are 
> signed in, do that…”  How do I know if  I am signed in or out with 
> anything? I’m guessing I must be signed out to everything, but I don’t 
> know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
> the meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 
> 
> 
> 
>> On 16 Dec 2018, at 12:06, Ronni Brown > > wrote:
>> 
>> Hi Pat,
>> 
>> It’s not Apple stuffing you around.
>> When you changed your Apple ID password, I suspect you didn’t follow the 
>> instructions to update your Apple ID on all your devices & Mac.
>> 
>> After you change your Apple ID or password, you normally need to update 
>> your sign-in information with any Apple services that you're using.
>> 
>> What to do after you change your Apple ID or password
>> https://support.apple.com/en-au/HT204071 
>> 
>> 
>> If it's asking for a different Apple ID to update an app or apps, then 
>> they have been purchased on the other Apple ID account.
>> You can't change the Apple ID that an app has been purchased with. 
>> Instead, delete the app from the device and purchase it again with the 
>> Apple ID that you want the app registered to.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines - 

Re: Still having *** password problems

2018-12-18 Thread Susan Hastings
Hi Pat, so sounds like you have one Apple ID with one password for that ID. It 
will work for the App Store and iTunes music store and Apple iCloud. The Apple 
ID could also be called a ‘username’.

To sign into your computer is a different username and password, which we 
assume you have set up for yourself. That is in no way related to your Apple ID 
and password.

I’m not sure what you mean by ‘all other stuff’. For example, I have a Google 
account which has its own unique username and password. Office 365 has its own 
username and password. Adobe Lightroom has its own username and password. Is 
this what you mean?

Cheers, Susan.

Sent from my iPad

> On 18 Dec 2018, at 5:47 pm, Pat  wrote:
> 
> Hi, Stephen and Susan,
> 
> I only have one Apple ID account!  Had the same one for years.
> 
> And if you look at all the emails about this topic, it often happens that the 
> Apple ID and passwords for other things get called, generically, passwords. 
> This was something that confused me considerably when I was trying to fix 
> things. That is why some explanations were not understood.
> 
> I still have the same single Apple ID, it was the others, like the PW to put 
> in the start-up window, that got changed. I thought that same PW would work 
> on all the other computer-related stuff, but it seems that has been changed, 
> not for the better.
> 
> Pat
> 
> 
>> On 17 Dec 2018, at 21:33, Susan Hastings  wrote:
>> 
>> Pat, how about taking one of your devices to the Apple Store so that they 
>> can explain the nature of an Apple ID and why having two Apple IDs is an 
>> extremely bad idea and an expensive mistake to make. We don’t seem to be 
>> able to explain it in a way that you can understand.
>> 
>> Cheers, Susan.
>> 
>> Sent from my iPad
>> 
>>> On 17 Dec 2018, at 8:06 pm, Tim Law  wrote:
>>> 
>>> Pat.
>>> 
>>> Ronni did not say “multiple Apple passwords for different apps bought at 
>>> different times. “. Key word PASSWORD.
>>> 
>>> What she did say is “they have been purchased on the other Apple ID 
>>> account.”  Key word ACCOUNT..
>>> 
>>> REgards
>>> 
>>> Tim
>>> 
>>> Sent from Tim's Retina iPad 2
>>> 
 On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
 
 Hey Ronni.
 I am lost for words … literally !
 
> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never 
> heard of multiple Apple passwords for different apps bought at different 
> times. If I had known, I would have kept track of what I bought with 
> which password. It is a very complex matter, and, really, Apple should be 
> the entity to change all the passwords for the customer. It would be easy 
> to set up a program to do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to 
> get them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are 
> signed in, do that…”  How do I know if  I am signed in or out with 
> anything? I’m guessing I must be signed out to everything, but I don’t 
> know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
> the meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 
> 
> 
> 
>> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
>> 
>> Hi Pat,
>> 
>> It’s not Apple stuffing you around.
>> When you changed your Apple ID password, I suspect you didn’t follow the 
>> instructions to update your Apple ID on all your devices & Mac.
>> 
>> After you change your Apple ID or password, you normally need to update 
>> your sign-in information with any Apple services that you're using.
>> 
>> What to do after you change your Apple ID or password
>> https://support.apple.com/en-au/HT204071
>> 
>> If it's asking for a different Apple ID to update an app or apps, then 
>> they have been purchased on the other Apple ID account.
>> You can't change the Apple ID that an app has been purchased with. 
>> Instead, delete the app from the device and purchase it again with the 
>> Apple ID that you want the app registered to.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 
 Regards,
 Stephen Chape
 
 
 

Re: Still having *** password problems

2018-12-18 Thread Pat
Hi, Stephen and Susan,

I only have one Apple ID account!  Had the same one for years.

And if you look at all the emails about this topic, it often happens that the 
Apple ID and passwords for other things get called, generically, passwords. 
This was something that confused me considerably when I was trying to fix 
things. That is why some explanations were not understood.

I still have the same single Apple ID, it was the others, like the PW to put in 
the start-up window, that got changed. I thought that same PW would work on all 
the other computer-related stuff, but it seems that has been changed, not for 
the better.

Pat


> On 17 Dec 2018, at 21:33, Susan Hastings  wrote:
> 
> Pat, how about taking one of your devices to the Apple Store so that they can 
> explain the nature of an Apple ID and why having two Apple IDs is an 
> extremely bad idea and an expensive mistake to make. We don’t seem to be able 
> to explain it in a way that you can understand.
> 
> Cheers, Susan.
> 
> Sent from my iPad
> 
> On 17 Dec 2018, at 8:06 pm, Tim Law  > wrote:
> 
>> Pat.
>> 
>> Ronni did not say “multiple Apple passwords for different apps bought at 
>> different times. “. Key word PASSWORD.
>> 
>> What she did say is “they have been purchased on the other Apple ID 
>> account.”  Key word ACCOUNT..
>> 
>> REgards
>> 
>> Tim
>> 
>> Sent from Tim's Retina iPad 2
>> 
>> On 17 Dec 2018, at 6:58 pm, Stephen Chape > > wrote:
>> 
>>> Hey Ronni.
>>> I am lost for words … literally !
>>> 
 On 17 Dec 2018, at 5:48 pm, Pat >>> > wrote:
 
 Thanks, Ronni, 
 
 Apple must have changed its procedures some time back, and I had never 
 heard of multiple Apple passwords for different apps bought at different 
 times. If I had known, I would have kept track of what I bought with which 
 password. It is a very complex matter, and, really, Apple should be the 
 entity to change all the passwords for the customer. It would be easy to 
 set up a program to do it automatically. 
 
 Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
 started with it, but it would not accept either of my 2 most recent 
 passwords. 
 
 If the only option is to throw the old apps out and buy new ones, then I 
 wouldn’t have many left, unless the pay-once protocol would allow me to 
 get them free.
 
 The instructions say, “If you are signed out, do this…  and if you are 
 signed in, do that…”  How do I know if  I am signed in or out with 
 anything? I’m guessing I must be signed out to everything, but I don’t 
 know for sure.
 
 It couldn’t be messier. Apple has lost its pristine halo in my books. In 
 the meantime, I am struggling to get back to my computer work.
 
 Pat
 
 
 
 
 
> On 16 Dec 2018, at 12:06, Ronni Brown  > wrote:
> 
> Hi Pat,
> 
> It’s not Apple stuffing you around.
> When you changed your Apple ID password, I suspect you didn’t follow the 
> instructions to update your Apple ID on all your devices & Mac.
> 
> After you change your Apple ID or password, you normally need to update 
> your sign-in information with any Apple services that you're using.
> 
> What to do after you change your Apple ID or password
> https://support.apple.com/en-au/HT204071 
> 
> 
> If it's asking for a different Apple ID to update an app or apps, then 
> they have been purchased on the other Apple ID account.
> You can't change the Apple ID that an app has been purchased with. 
> Instead, delete the app from the device and purchase it again with the 
> Apple ID that you want the app registered to.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> -- The WA 

Re: Still having *** password problems

2018-12-17 Thread Peter Hinchliffe


> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never heard 
> of multiple Apple passwords for different apps bought at different times. If 
> I had known, I would have kept track of what I bought with which password. It 
> is a very complex matter, and, really, Apple should be the entity to change 
> all the passwords for the customer. It would be easy to set up a program to 
> do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to get 
> them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are signed 
> in, do that…”  How do I know if  I am signed in or out with anything? I’m 
> guessing I must be signed out to everything, but I don’t know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
> meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 

I don’t know if this will help or not, but I do actually have two Apple IDs, 
the result of a similar experience to yours many years ago. I actually find it 
quite useful to have tow different Apple IDs - I use one for my App and Music 
purchases, and the other for iCloud and all things related to that. I don’t 
find this too onerous to keep track of, and it helps to keep my Apple-related 
activities in neat compartments, but it’s important to note that I use only one 
of the IDs for purchases, and nothing else. Having multiple IDs for either 
compartment would lead to a nightmare situation, similar to where you are, from 
the sound of it. 

See if you can get Apple to help you to consolidate your Apple IDs into a 
single account. the other thing that can lead to disaster is to have multiple 
people using the same Apple ID, unless it’s specifically a shared account, 
something I try to discourage anyway unless it’s absolutely necessary because 
it’s a real challenge to manage properly.

Just remember that any one Apple ID can have only one password - you can’t have 
more than one password for an account.

Hope this helps to shed a little light, but in the long run a chat with someone 
at the Genius Bar will be your best way out of this.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
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Re: Still having *** password problems

2018-12-17 Thread Susan Hastings
Pat, how about taking one of your devices to the Apple Store so that they can 
explain the nature of an Apple ID and why having two Apple IDs is an extremely 
bad idea and an expensive mistake to make. We don’t seem to be able to explain 
it in a way that you can understand.

Cheers, Susan.

Sent from my iPad

> On 17 Dec 2018, at 8:06 pm, Tim Law  wrote:
> 
> Pat.
> 
> Ronni did not say “multiple Apple passwords for different apps bought at 
> different times. “. Key word PASSWORD.
> 
> What she did say is “they have been purchased on the other Apple ID account.” 
>  Key word ACCOUNT..
> 
> REgards
> 
> Tim
> 
> Sent from Tim's Retina iPad 2
> 
>> On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
>> 
>> Hey Ronni.
>> I am lost for words … literally !
>> 
>>> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
>>> 
>>> Thanks, Ronni, 
>>> 
>>> Apple must have changed its procedures some time back, and I had never 
>>> heard of multiple Apple passwords for different apps bought at different 
>>> times. If I had known, I would have kept track of what I bought with which 
>>> password. It is a very complex matter, and, really, Apple should be the 
>>> entity to change all the passwords for the customer. It would be easy to 
>>> set up a program to do it automatically. 
>>> 
>>> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
>>> started with it, but it would not accept either of my 2 most recent 
>>> passwords. 
>>> 
>>> If the only option is to throw the old apps out and buy new ones, then I 
>>> wouldn’t have many left, unless the pay-once protocol would allow me to get 
>>> them free.
>>> 
>>> The instructions say, “If you are signed out, do this…  and if you are 
>>> signed in, do that…”  How do I know if  I am signed in or out with 
>>> anything? I’m guessing I must be signed out to everything, but I don’t know 
>>> for sure.
>>> 
>>> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
>>> the meantime, I am struggling to get back to my computer work.
>>> 
>>> Pat
>>> 
>>> 
>>> 
>>> 
>>> 
 On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
 
 Hi Pat,
 
 It’s not Apple stuffing you around.
 When you changed your Apple ID password, I suspect you didn’t follow the 
 instructions to update your Apple ID on all your devices & Mac.
 
 After you change your Apple ID or password, you normally need to update 
 your sign-in information with any Apple services that you're using.
 
 What to do after you change your Apple ID or password
 https://support.apple.com/en-au/HT204071
 
 If it's asking for a different Apple ID to update an app or apps, then 
 they have been purchased on the other Apple ID account.
 You can't change the Apple ID that an app has been purchased with. 
 Instead, delete the app from the device and purchase it again with the 
 Apple ID that you want the app registered to.
 
 Cheers,
 Ronni
 
  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Still having *** password problems

2018-12-17 Thread Tim Law
Pat.

Ronni did not say “multiple Apple passwords for different apps bought at 
different times. “. Key word PASSWORD.

What she did say is “they have been purchased on the other Apple ID account.”  
Key word ACCOUNT..

REgards

Tim

Sent from Tim's Retina iPad 2

> On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
> 
> Hey Ronni.
> I am lost for words … literally !
> 
>> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
>> 
>> Thanks, Ronni, 
>> 
>> Apple must have changed its procedures some time back, and I had never heard 
>> of multiple Apple passwords for different apps bought at different times. If 
>> I had known, I would have kept track of what I bought with which password. 
>> It is a very complex matter, and, really, Apple should be the entity to 
>> change all the passwords for the customer. It would be easy to set up a 
>> program to do it automatically. 
>> 
>> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
>> started with it, but it would not accept either of my 2 most recent 
>> passwords. 
>> 
>> If the only option is to throw the old apps out and buy new ones, then I 
>> wouldn’t have many left, unless the pay-once protocol would allow me to get 
>> them free.
>> 
>> The instructions say, “If you are signed out, do this…  and if you are 
>> signed in, do that…”  How do I know if  I am signed in or out with anything? 
>> I’m guessing I must be signed out to everything, but I don’t know for sure.
>> 
>> It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
>> meantime, I am struggling to get back to my computer work.
>> 
>> Pat
>> 
>> 
>> 
>> 
>> 
>>> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
>>> 
>>> Hi Pat,
>>> 
>>> It’s not Apple stuffing you around.
>>> When you changed your Apple ID password, I suspect you didn’t follow the 
>>> instructions to update your Apple ID on all your devices & Mac.
>>> 
>>> After you change your Apple ID or password, you normally need to update 
>>> your sign-in information with any Apple services that you're using.
>>> 
>>> What to do after you change your Apple ID or password
>>> https://support.apple.com/en-au/HT204071
>>> 
>>> If it's asking for a different Apple ID to update an app or apps, then they 
>>> have been purchased on the other Apple ID account.
>>> You can't change the Apple ID that an app has been purchased with. 
>>> Instead, delete the app from the device and purchase it again with the 
>>> Apple ID that you want the app registered to.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: Still having *** password problems

2018-12-17 Thread Stephen Chape
Hey Ronni.
I am lost for words … literally !

> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never heard 
> of multiple Apple passwords for different apps bought at different times. If 
> I had known, I would have kept track of what I bought with which password. It 
> is a very complex matter, and, really, Apple should be the entity to change 
> all the passwords for the customer. It would be easy to set up a program to 
> do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to get 
> them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are signed 
> in, do that…”  How do I know if  I am signed in or out with anything? I’m 
> guessing I must be signed out to everything, but I don’t know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
> meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 
> 
> 
> 
>> On 16 Dec 2018, at 12:06, Ronni Brown mailto:ro...@mac.com>> 
>> wrote:
>> 
>> Hi Pat,
>> 
>> It’s not Apple stuffing you around.
>> When you changed your Apple ID password, I suspect you didn’t follow the 
>> instructions to update your Apple ID on all your devices & Mac.
>> 
>> After you change your Apple ID or password, you normally need to update your 
>> sign-in information with any Apple services that you're using.
>> 
>> What to do after you change your Apple ID or password
>> https://support.apple.com/en-au/HT204071 
>> 
>> 
>> If it's asking for a different Apple ID to update an app or apps, then they 
>> have been purchased on the other Apple ID account.
>> You can't change the Apple ID that an app has been purchased with. 
>> Instead, delete the app from the device and purchase it again with the Apple 
>> ID that you want the app registered to.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
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Regards,
Stephen Chape






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Re: Still having *** password problems

2018-12-17 Thread Pat
Thanks, Ronni, 

Apple must have changed its procedures some time back, and I had never heard of 
multiple Apple passwords for different apps bought at different times. If I had 
known, I would have kept track of what I bought with which password. It is a 
very complex matter, and, really, Apple should be the entity to change all the 
passwords for the customer. It would be easy to set up a program to do it 
automatically. 

Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
started with it, but it would not accept either of my 2 most recent passwords. 

If the only option is to throw the old apps out and buy new ones, then I 
wouldn’t have many left, unless the pay-once protocol would allow me to get 
them free.

The instructions say, “If you are signed out, do this…  and if you are signed 
in, do that…”  How do I know if  I am signed in or out with anything? I’m 
guessing I must be signed out to everything, but I don’t know for sure.

It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
meantime, I am struggling to get back to my computer work.

Pat





> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
> 
> Hi Pat,
> 
> It’s not Apple stuffing you around.
> When you changed your Apple ID password, I suspect you didn’t follow the 
> instructions to update your Apple ID on all your devices & Mac.
> 
> After you change your Apple ID or password, you normally need to update your 
> sign-in information with any Apple services that you're using.
> 
> What to do after you change your Apple ID or password
> https://support.apple.com/en-au/HT204071 
> 
> 
> If it's asking for a different Apple ID to update an app or apps, then they 
> have been purchased on the other Apple ID account.
> You can't change the Apple ID that an app has been purchased with. 
> Instead, delete the app from the device and purchase it again with the Apple 
> ID that you want the app registered to.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
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Re: Still having *** password problems

2018-12-15 Thread Stephen Chape
Hi Pat.

There is only ONE App Store.
It is the same one that you access with any device.
So there is no need for different passwords.

> On 16 Dec 2018, at 12:06 pm, Ronni Brown  wrote:
> 
> Hi Pat,
> 
> It’s not Apple stuffing you around.
> When you changed your Apple ID password, I suspect you didn’t follow the 
> instructions to update your Apple ID on all your devices & Mac.
> 
> After you change your Apple ID or password, you normally need to update your 
> sign-in information with any Apple services that you're using.
> 
> What to do after you change your Apple ID or password
> https://support.apple.com/en-au/HT204071 
> 
> 
> If it's asking for a different Apple ID to update an app or apps, then they 
> have been purchased on the other Apple ID account.
> You can't change the Apple ID that an app has been purchased with. 
> Instead, delete the app from the device and purchase it again with the Apple 
> ID that you want the app registered to.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 16 Dec 2018, at 11:34 am, Pat  > wrote:
> 
>> Thanks, Stephen and Phillipe,
>> 
>> I have several devices plus my computer and they also all use the same 
>> passwords. I got it sorted out this morning with a phone call from an Apple 
>> person, but no explanation why the 2 different App stores don’t sing from 
>> the same music sheet.
>> 
>> Oh well, I just hope this all doesn’t happen again.
>> 
>> Cheers,
>> Pat
>> 
>> 
>> 
>>> On 15 Dec 2018, at 22:31, Stephen Chape >> > wrote:
>>> 
>>> Hi Pat.
>>> I got the same impression as Philippe.
>>> I only have one password for my Apple ID.
>>> Makes no difference if I am using my iPad, iPhone or Mac.
>>> 
>>> Sounds like you have multiple Apple ID’s for some reason ?
>>> 
 On 15 Dec 2018, at 6:24 pm, Philippe Chaperon >>> > wrote:
 
 Hi Pat,
 
 Sorry to read of your log-in problems. I do not know if you have one or 
 multitude accounts with Apple hence requiring different passwords for each 
 account.
 
 From my perspective I have two iMacs and 1 macbook and 2 iPads all 
 registered under the One i.d. Hence when accessing Apple's App Store, the 
 one identity and the one password work at all times.
 
 Not being an expert in your particular situation, I wonder if you are 
 registered with Apple under two different identities, hence the need for 
 different passwords etc? Or else I have misunderstood the problem.
 
 Kind regards,
 
 
 Philippe Chaperon
 Perth, Australie Occidentale
 Envoyé de mon  iPad
 
 
> Le 15 déc. 2018 à 17:37, Pat  > a écrit :
> 
> Apple is stuffing me around: I have a good new password which up to now 
> has been accepted everywhere—  the IOS app store accepts it, but the OS 
> app store does not. I entered it twice when trying to download something 
> and now it says I have to retrieve it, whatever that means. How does one 
> retrieve a password and why is the App store the odd one out?
> 
> How many passwords do I have to have???
> 
> Why doesn’t Apple just build a syringe into new macs so they can stab 
> your finger to get a DNA reading to be sure you are you.
> 
> G.
> 
> Pat in an unfriendly mood
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
> 
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Regards,
Stephen Chape






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Re: Still having *** password problems

2018-12-15 Thread Ronni Brown
Hi Pat,

It’s not Apple stuffing you around.
When you changed your Apple ID password, I suspect you didn’t follow the 
instructions to update your Apple ID on all your devices & Mac.

After you change your Apple ID or password, you normally need to update your 
sign-in information with any Apple services that you're using.

What to do after you change your Apple ID or password
https://support.apple.com/en-au/HT204071

If it's asking for a different Apple ID to update an app or apps, then they 
have been purchased on the other Apple ID account.
You can't change the Apple ID that an app has been purchased with. 
Instead, delete the app from the device and purchase it again with the Apple ID 
that you want the app registered to.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 16 Dec 2018, at 11:34 am, Pat  wrote:
> 
> Thanks, Stephen and Phillipe,
> 
> I have several devices plus my computer and they also all use the same 
> passwords. I got it sorted out this morning with a phone call from an Apple 
> person, but no explanation why the 2 different App stores don’t sing from the 
> same music sheet.
> 
> Oh well, I just hope this all doesn’t happen again.
> 
> Cheers,
> Pat
> 
> 
> 
>> On 15 Dec 2018, at 22:31, Stephen Chape  wrote:
>> 
>> Hi Pat.
>> I got the same impression as Philippe.
>> I only have one password for my Apple ID.
>> Makes no difference if I am using my iPad, iPhone or Mac.
>> 
>> Sounds like you have multiple Apple ID’s for some reason ?
>> 
>>> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon  wrote:
>>> 
>>> Hi Pat,
>>> 
>>> Sorry to read of your log-in problems. I do not know if you have one or 
>>> multitude accounts with Apple hence requiring different passwords for each 
>>> account.
>>> 
>>> From my perspective I have two iMacs and 1 macbook and 2 iPads all 
>>> registered under the One i.d. Hence when accessing Apple's App Store, the 
>>> one identity and the one password work at all times.
>>> 
>>> Not being an expert in your particular situation, I wonder if you are 
>>> registered with Apple under two different identities, hence the need for 
>>> different passwords etc? Or else I have misunderstood the problem.
>>> 
>>> Kind regards,
>>> 
>>> 
>>> Philippe Chaperon
>>> Perth, Australie Occidentale
>>> Envoyé de mon  iPad
>>> 
>>> 
 Le 15 déc. 2018 à 17:37, Pat  a écrit :
 
 Apple is stuffing me around: I have a good new password which up to now 
 has been accepted everywhere—  the IOS app store accepts it, but the OS 
 app store does not. I entered it twice when trying to download something 
 and now it says I have to retrieve it, whatever that means. How does one 
 retrieve a password and why is the App store the odd one out?
 
 How many passwords do I have to have???
 
 Why doesn’t Apple just build a syringe into new macs so they can stab your 
 finger to get a DNA reading to be sure you are you.
 
 G.
 
 Pat in an unfriendly mood
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 

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Re: Still having *** password problems

2018-12-15 Thread Pat
Thanks, Stephen and Phillipe,

I have several devices plus my computer and they also all use the same 
passwords. I got it sorted out this morning with a phone call from an Apple 
person, but no explanation why the 2 different App stores don’t sing from the 
same music sheet.

Oh well, I just hope this all doesn’t happen again.

Cheers,
Pat



> On 15 Dec 2018, at 22:31, Stephen Chape  wrote:
> 
> Hi Pat.
> I got the same impression as Philippe.
> I only have one password for my Apple ID.
> Makes no difference if I am using my iPad, iPhone or Mac.
> 
> Sounds like you have multiple Apple ID’s for some reason ?
> 
>> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon > > wrote:
>> 
>> Hi Pat,
>> 
>> Sorry to read of your log-in problems. I do not know if you have one or 
>> multitude accounts with Apple hence requiring different passwords for each 
>> account.
>> 
>> From my perspective I have two iMacs and 1 macbook and 2 iPads all 
>> registered under the One i.d. Hence when accessing Apple's App Store, the 
>> one identity and the one password work at all times.
>> 
>> Not being an expert in your particular situation, I wonder if you are 
>> registered with Apple under two different identities, hence the need for 
>> different passwords etc? Or else I have misunderstood the problem.
>> 
>> Kind regards,
>> 
>> 
>> Philippe Chaperon
>> Perth, Australie Occidentale
>> Envoyé de mon  iPad
>> 
>> 
>>> Le 15 déc. 2018 à 17:37, Pat >> > a écrit :
>>> 
>>> Apple is stuffing me around: I have a good new password which up to now has 
>>> been accepted everywhere—  the IOS app store accepts it, but the OS app 
>>> store does not. I entered it twice when trying to download something and 
>>> now it says I have to retrieve it, whatever that means. How does one 
>>> retrieve a password and why is the App store the odd one out?
>>> 
>>> How many passwords do I have to have???
>>> 
>>> Why doesn’t Apple just build a syringe into new macs so they can stab your 
>>> finger to get a DNA reading to be sure you are you.
>>> 
>>> G.
>>> 
>>> Pat in an unfriendly mood
>>> -- The WA Macintosh User Group Mailing List --
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>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Still having *** password problems

2018-12-15 Thread Stephen Chape
Hi Pat.
I got the same impression as Philippe.
I only have one password for my Apple ID.
Makes no difference if I am using my iPad, iPhone or Mac.

Sounds like you have multiple Apple ID’s for some reason ?

> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon  wrote:
> 
> Hi Pat,
> 
> Sorry to read of your log-in problems. I do not know if you have one or 
> multitude accounts with Apple hence requiring different passwords for each 
> account.
> 
> From my perspective I have two iMacs and 1 macbook and 2 iPads all registered 
> under the One i.d. Hence when accessing Apple's App Store, the one identity 
> and the one password work at all times.
> 
> Not being an expert in your particular situation, I wonder if you are 
> registered with Apple under two different identities, hence the need for 
> different passwords etc? Or else I have misunderstood the problem.
> 
> Kind regards,
> 
> 
> Philippe Chaperon
> Perth, Australie Occidentale
> Envoyé de mon  iPad
> 
> 
>> Le 15 déc. 2018 à 17:37, Pat  a écrit :
>> 
>> Apple is stuffing me around: I have a good new password which up to now has 
>> been accepted everywhere—  the IOS app store accepts it, but the OS app 
>> store does not. I entered it twice when trying to download something and now 
>> it says I have to retrieve it, whatever that means. How does one retrieve a 
>> password and why is the App store the odd one out?
>> 
>> How many passwords do I have to have???
>> 
>> Why doesn’t Apple just build a syringe into new macs so they can stab your 
>> finger to get a DNA reading to be sure you are you.
>> 
>> G.
>> 
>> Pat in an unfriendly mood
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
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Regards,
Stephen Chape






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Re: Still having *** password problems

2018-12-15 Thread Philippe Chaperon
Hi Pat,

Sorry to read of your log-in problems. I do not know if you have one or 
multitude accounts with Apple hence requiring different passwords for each 
account.

From my perspective I have two iMacs and 1 macbook and 2 iPads all registered 
under the One i.d. Hence when accessing Apple's App Store, the one identity and 
the one password work at all times.

Not being an expert in your particular situation, I wonder if you are 
registered with Apple under two different identities, hence the need for 
different passwords etc? Or else I have misunderstood the problem.

Kind regards,


Philippe Chaperon
Perth, Australie Occidentale
Envoyé de mon  iPad


> Le 15 déc. 2018 à 17:37, Pat  a écrit :
> 
> Apple is stuffing me around: I have a good new password which up to now has 
> been accepted everywhere—  the IOS app store accepts it, but the OS app store 
> does not. I entered it twice when trying to download something and now it 
> says I have to retrieve it, whatever that means. How does one retrieve a 
> password and why is the App store the odd one out?
> 
> How many passwords do I have to have???
> 
> Why doesn’t Apple just build a syringe into new macs so they can stab your 
> finger to get a DNA reading to be sure you are you.
> 
> G.
> 
> Pat in an unfriendly mood
> -- The WA Macintosh User Group Mailing List --
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Still having *** password problems

2018-12-15 Thread Pat
Apple is stuffing me around: I have a good new password which up to now has 
been accepted everywhere—  the IOS app store accepts it, but the OS app store 
does not. I entered it twice when trying to download something and now it says 
I have to retrieve it, whatever that means. How does one retrieve a password 
and why is the App store the odd one out?

How many passwords do I have to have???

Why doesn’t Apple just build a syringe into new macs so they can stab your 
finger to get a DNA reading to be sure you are you.

G.

Pat in an unfriendly mood
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